Sales Support Representative

The Job

As a Sales Support Representative at stichd it is your responsibility to manage the complete order process and offering optimal service to our customers and sales force. You are responsible for the order, forecast and delivery process and ensuring optimal services and support towards the assigned accounts. Your account portfolio varies in different business models (distributor, retailer, sponsor). Furthermore, you support in sales activities to drive the business categories and brand-portfolio in order to maximize turnover and profitability.

Your Mission

• Ensure excellent services and support towards our customers;
• Ensure perfect liaison in forecasting needs from the customers and stock levels;
• Monitor the order process and make sure products are delivered following customer agreements;
• Analyzing and monitoring sales- and turnover results of your client portfolio and proactively flagging commercial opportunities to Sales;
• Suggest actions and ways to further improve the business;
• Managing Accounts Receivable and Debtor management;
• Be constantly critical about the ways of doing business and pro-active for (new) opportunities;
• Being a sparring partner for Sales and suggest, identify, inform and sometimes challenge them in relation to collections, commercial opportunities, terms & conditions, replenishment methods, logistic models etc;
• Support the Account Manager in preparing sales meetings;
• Propose and implement suggestions to improve the business, where creative and commercial thinking is important;
• Monitor SMU and SH (special handling) process and responsible for on-time delivery;
• Monitoring logistics processes in cooperation with our Warehouse in Tilburg;
• Proficiency in Inco terms, export and different operational models;
• Other occurring relevant activities and/or projects.

Your Talent

• Minimum bachelor (HBO) education in Sales or relevant working experience in a related field;
• You have 1-3 years of experience in a similar position, preferably in a sports-lifestyle industry or international organization with global brands;
• Knowledge of SAP is preferable;
• Your English is on a proficiency level;
• You recognize yourself in these skills and competences: Communicative, Analytical, Commercial, Structured, Stress resistance.

 

This role is based in Den Bosch, the Netherlands. Working remotely from other countries is not possible.

To apply for this role, you must already have the legal right to work in the Netherlands. We will not apply for work or residence permits.

We Offer

·         Our salaries are based on 38 hours per week, but fulltime work is 40 hours per week. Instead, you choose between a lot of holidays; 37 per year ór choose for a 40-hour salary per month with still 25 holidays. You can switch every six months;

·         Annual bonus scheme;

·         New hires (introduction) days;

·         Great offer of e-learnings and a training offer for personal development;

·         Enough free fruit for you daily vitamins;

·         Provided lunch for low cost;

·         Choose between lease-bike, NS Business Card or travel by car for € 0,25 per km (>10km).

·         8% holiday allowance, employee insurances and a good pension scheme;

·         Employee discount on the PUMA, Levi’s, Fuelforfans and BMW Lifestyle websites;

·         Hybrid working. On fulltime basis 3 days in the office and 2 days at home (incl. allowance for home working);

·         Flexible working hours, modern workspace and a good working atmosphere;

·         International working environment with colleagues of more than 50 different nationalities;

·         Wellbeing activities (f.e. yoga, pilates and bootcamp) and an inhouse gym;

·         Community involvement (STICHD impact tool);

·         STICHD drinks 5/6x per year in the city center of Den Bosch;

·         Work hard, play hard. Our STICHD-events are legendary.

About Us

We like to think of ourselves as a family of experts.

 

Ok, we know what you’re thinking: at over 700 members, that’s a pretty big family. But what we really mean is that, whatever our skills or our story, whatever the task or the time pressure, we’re in it together. Pushing each other, backing each other and believing in each other, always.

 

We’re one STICHD. And that matters, because this one company does a lot.

We partner with some of the world’s most iconic brands to create products that people love. From socks and underwear to swim and fanwear. From PUMA and Levi’s to Formula 1 and Manchester City. From design and logistics to retail and events. From our HQ in the Netherlands to sales offices and logistics centres all over the world. Like we said: a lot.

 

Why join us?

 

Because at STICHD, you get the best of both worlds. The buzz and exposure of working on a global scale with the world’s biggest brands. The freedom and flexibility to find your own passion and follow your own path. But most of all, because we care. We really care. About our brands and products. About each package and every fan’s experience. About one another.

 

We have some amazing people at STICHD. People with different backgrounds and skillsets, perspectives and personalities. Global leaders in their field who always stay curious, grounded and never stop learning.

 

Does this sound like it could be you? Click ‘apply’ and show us what you’ve got!

 

ACQUISITION AS A RESULT OF VACANCIES IS NOT APPRECIATED

 

STICHD provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at STICHD and PUMA, and we do not tolerate any form of harassment or discrimination.

At STICHD and PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically.