Senior Associate, HR Shared Services

Job Description Summary:

Under appropriate guidance, ensure that personal administration and HR processes are executed in-country in full compliance with local labor legislation, Core HR standards, and corporate policies.

Core Responsibilities:

• With limited guidance, deliver comprehensive HR support to employees and managers across assigned service areas, business units, or functions.
• Independently manage HR-related inquiries and collaborate with senior HR team members and line management as required to address complex issues.
• Manage employees in accordance with organizational policies and applicable employment laws, including responsibilities related to hiring, terminations, sick leave/absence administration, maintenance of personnel files and HR documentation, proactive tracking of expiring contracts, employer statements and references, operational support for local HR communications/intranet content, and employee relations matters.
• Build and maintain strong, effective working relationships with HR specialist functions and Centers of Excellence, including HR Shared Services Tier 1, Talent Acquisition, HR Business Partners, Payroll, and Benefits teams.
• Support line managers, as appropriate, in the delivery of new employee orientation and onboarding activities.
• Conduct ad hoc reviews as directed and provide recommendations on employment legislation, compliance, HR systems, practices, and procedures; support and educate line management with appropriate guidance.
• Partner with senior HR team members on organizational effectiveness and change management initiatives related to reorganizations, mergers and acquisitions, and employee transfers, ensuring compliance with local legislation.
• Participate, with minimal supervision, in the day-to-day development and implementation of local and global HR initiatives, including redesign and transformation efforts.
• Prepare and deliver HR reports and analyses as requested by senior management.
• Actively contribute to continuous improvement initiatives to enhance service quality, exceed customer expectations, and promote a professional HR organization.
• Scope of responsibility: Spain & Portugal.

Qualifications:

• Bachelor’s degree required.
• Fluency in English and Spanish is required; knowledge of Portuguese would be beneficial.
• 1-2 years of experience in an HR function or in personnel administration processes; prior experience in an HR Shared Services environment is an added advantage.
• Proficiency in Microsoft Office applications; experience with ServiceNow, Workday and DocuSign are considered an advantage.
• Demonstrated ability to exercise sound judgment within established procedures and practices to determine appropriate actions.
• Proven ability to prioritize and coordinate multiple work requirements to meet deadlines effectively.
• Ability to establish and maintain effective working relationships with colleagues, managers, and internal clients.
• Strong knowledge of local and relevant employment legislation.
• Excellent verbal and written communication skills, with strong interpersonal capabilities.
• Ability to work effectively both independently and as part of a team.
• Strong attention to detail and the ability to operate successfully within a matrixed organizational environment.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.