Who we are looking for

We are seeking a proven commercial executive to serve as Alpha Chief Client & Growth Officer, EVP, accountable for market growth, client engagement, pipeline quality, retention, and expansion across Alpha Platform & Software. This leader will work closely with Sales, the Global Client Division, and country heads to pursue the right opportunities and strengthen accountability for client and growth outcomes.

The successful candidate is a revenue-owning leader who has built and scaled commercial organizations in enterprise software, asset servicing, or investment technology — someone equally credible setting go-to-market strategy and sitting across the table from a sovereign wealth fund or a global asset manager.

Why this role is important to us

Alpha Platform & Software is central to State Street’s growth strategy. Our front-to-back offering — uniting investment servicing, data, and markets with Charles River’s front-office leadership — is the capability that most clearly distinguishes State Street in a market where clients are consolidating providers and seeking integrated, data-driven platforms.

Alpha Chief Client & Growth Officer, EVP converts that differentiation into revenue. This leader drives sustainable growth and business transformation by defining and executing commercial strategies that achieve revenue objectives, leveraging performance accountability through key operational and financial metrics, while fostering a solutions-oriented, client-centric culture that delivers a differentiated and industry-leading One State Street experience.

What you will be responsible for

Alpha Chief Client & Growth Officer, you will:

• Own the global commercial strategy and revenue agenda for Alpha Platform & Software, including new logo acquisition, upsell into existing Alpha clients, retention, and profitable growth.

• Define and execute the go-to-market model — segmentation, channel approach, market prioritization, and value proposition — across asset managers, asset owners, wealth managers, and private markets clients.

• Lead and integrate the Alpha and Charles River Development commercial organizations, including sales, sales engineering, and client coverage, into a single, coordinated motion.

• Instill pipeline discipline and forecasting rigor, with clear conversion metrics, win-rate accountability, and transparent reporting to Alpha leadership and the Executive Committee.

• Partner with the Global Client Division, country heads, and enterprise business leaders to align coverage, avoid channel conflict, and present One State Street to the client.

• Partner with the Alpha Chief Product Officer on pricing, packaging, commercial terms, and market-fit positioning so that commercial commitments and the product roadmap remain aligned.

• Partner with the Head of Client Implementation and the Head of Service Delivery to protect time-to-value, reference ability, and client retention after the sale.

• Serve as senior executive sponsor for strategic client relationships and represent Alpha with clients, prospects, consultants, and at industry forums.

• Bring market intelligence, competitive insight, and client feedback back into Alpha’s strategy and investment planning.

• Build, develop, and lead a high-performing global commercial organization, strengthening talent depth across regions and setting clear performance expectations.

What we value

These skills will help you succeed in this role:

• Demonstrated ownership of a material revenue target and the operating discipline to deliver against it.

• Executive presence and credibility with sophisticated institutional clients, boards, and consultants.

• Commercial judgment on pricing, deal structuring, and profitability — not volume at any cost.

• Ability to lead through a global matrix and build alignment across product, technology, delivery, and enterprise coverage teams.

• A collaborative, One State Street mindset that reduces fragmentation and strengthens ownership of client outcomes.

• Strong risk excellence orientation, with sound judgment on client commitments, controls, and regulatory expectations.

Education & preferred qualifications

• Bachelor’s degree required; advanced degree preferred.

• 15+ years of progressive commercial leadership experience in enterprise software, financial technology, or asset servicing, including significant time at the executive level.

• Proven record of building and scaling global sales, coverage, or commercial organization with full revenue accountability.

• Direct experience selling complex, multi-year platform or front-to-back solutions to institutional investors.

• Track record of improving win rates, pipeline quality, and client retention in a competitive market.

• Experience operating as a member of a senior leadership team with board- and executive-level exposure.

About State Street

Across the globe, State Street helps clients manage risk, respond to challenges through solutions, and drive performance — helping create better outcomes for the world’s investors and the people they serve.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.