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We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a great “Technical Engineering Manager” do?

A great Technical Engineering Manager provides technical and people leadership for teams building scalable, secure, and reliable backend services for modern banking platforms. This role translates business objectives into technical strategy, leads architecture and delivery across distributed systems, and establishes strong engineering practices.

The Technical Engineering Manager works closely with product, architecture, DevOps, SRE, and engineering teams to deliver Java-based microservices and event-driven solutions. The role also focuses on developing engineering talent through coaching, mentoring, structured technical reviews, and capability-building initiatives.

What you will do:

·       Lead and manage a team of backend engineers responsible for designing, developing, and supporting critical banking platform services.

·       Provide technical direction for Java, Spring Boot, and Quarkus-based microservices.

·       Translate business requirements and product objectives into scalable technical architecture and delivery plans.

·       Drive architecture and design decisions across distributed backend systems.

·       Define event-driven architecture patterns using Kafka, including idempotency, retries, dead-letter queues, backpressure, and error handling.

·       Own integration strategies across REST and gRPC interfaces for internal and external systems.

·       Guide database design, data modelling, performance optimisation, and migration strategies for PostgreSQL-compatible databases.

·       Establish engineering standards for coding, testing, observability, security, documentation, and production readiness.

·       Lead architecture reviews, design reviews, code reviews, and technical governance forums.

·       Partner with DevOps and SRE teams to strengthen CI/CD, containerisation, infrastructure automation, and OpenShift or Kubernetes operations.

·       Improve platform reliability by reducing production incidents and mean time to recovery.

·       Build effective monitoring, logging, tracing, and alerting practices across services.

·       Own technical delivery, identify engineering risks, and ensure timely resolution of technical dependencies and blockers.

·       Mentor engineering leads and individual contributors through regular coaching and technical development plans.

·       Support workforce planning, hiring, onboarding, performance development, and succession planning for the engineering team.

·       Promote reusable engineering patterns and automation to improve delivery speed, consistency, and quality.

·       Collaborate with product, business, architecture, security, and operations stakeholders throughout the software development lifecycle.

·       Lead incident troubleshooting, root-cause analysis, and continuous reliability improvement.

What you will need to have:

·       Minimum 14 years of experience in software engineering, including significant experience in technical leadership and engineering team management.

·       Strong hands-on technical foundation in Java and Spring Boot-based microservices.

·       Proven experience designing and delivering distributed, scalable, and production-grade backend systems.

·       Strong knowledge of microservices architecture, domain-driven design, API design, and system integration.

·       Hands-on expertise in Kafka and resilient event-driven architecture patterns.

·       Strong experience designing and integrating REST APIs.

·       Deep understanding of SQL, relational database design, performance tuning, and schema migration.

·       Experience with PostgreSQL or other PostgreSQL-compatible databases.

·       Strong experience with Docker, Kubernetes, or OpenShift.

·       Experience establishing CI/CD, automated testing, observability, secure coding, and production-readiness standards.

·       Strong understanding of unit, integration, API, contract, regression, and behavioural testing strategies.

·       Demonstrated ability to lead architecture discussions and make technical decisions across multiple systems or engineering teams.

·       Proven experience mentoring engineers, developing technical leaders, and building high-performing teams.

·       Strong stakeholder-management skills with the ability to communicate technical decisions, risks, and trade-offs to business and technology leaders.

·       Experience managing engineering delivery, technical dependencies, production risks, and incident resolution.

·       Ability to balance people management, technical leadership, architecture, and delivery responsibilities.

What would be great to have:

·       Experience with Quarkus and Apache Camel.

·       Practical exposure to gRPC-based service communication.

·       Experience within banking, payments, financial services, or another regulated industry.

·       Knowledge of distributed SQL platforms and advanced database migration practices.

·       Experience with Liquibase or equivalent database migration tools.

·       Experience with quality and security tools such as SonarQube, SpotBugs, PMD, and Fortify.

·       Knowledge of BDD frameworks such as Cucumber and container-based testing using Testcontainers.

·       Experience implementing enterprise-level observability, including metrics, distributed tracing, logging, and alerting.

·       Experience leading large-scale platform modernisation or cloud-native transformation programmes.

·       Understanding of security, compliance, resiliency, and audit requirements within regulated technology environments.

·       Experience managing geographically distributed or cross-functional engineering teams.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.