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Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

About the role

We are looking for a Regulatory Analyst specialised in tax and accounting legislation
to join our Tax & Accounting team.
You will play a key role in ensuring that our tax and accounting software evolves in line
with Spanish regulation. Your responsibility will be to identify regulatory changes,
assess their impact and translate them into clear functional requirements that Product
and Engineering teams can implement confidently.
This role combines strong knowledge of Spanish tax and accounting regulation with
hands-on understanding of accounting software, tax filings and business processes.
Key responsibilities
• Continuously monitor changes in Spanish tax, accounting and fiscal regulation
relevant to the product.
• Track legislation related to VAT, personal income tax, corporate income tax,
withholding taxes, informative returns, accounting ledgers, invoicing, e-
invoicing, Veri*Factu and other tax obligations.
• Analyse changes to tax forms, deadlines, formats, validations, calculations,
deductions and filing requirements.
• Assess the impact of each regulatory change on product modules, calculations,
forms, reports, exports and operational workflows.
• Translate legal and tax requirements into complete, clear and testable functional
requirements.
• Define business rules, tax scenarios, input data, expected outcomes and
acceptance criteria.
• Maintain a regulatory calendar covering effective dates, filing deadlines,
transition periods and annual regulatory publications.
• Validate that implemented changes comply with regulation before release.
• Maintain documentation and traceability between regulatory obligations and
their implementation in the product.
• Work closely with Product, Engineering and QA to design solutions that remain
flexible and sustainable as regulations evolve.

About You

• Provide expert support to Customer Support and internal teams on tax and
accounting-related product questions.
• Deliver internal training sessions on relevant tax and accounting changes.
• Coordinate consultations with external tax advisors when legal interpretation is
unclear or highly complex.
Requirements
• Degree in Economics, Business Administration, Accounting and Finance, Law,
Taxation or a related field.
• At least 3 years of experience in Spanish tax, accounting, tax advisory services or
accounting/tax software.
• Strong knowledge of VAT, personal income tax, corporate income tax,
withholding taxes, tax returns and Spanish accounting obligations.
• Practical experience with accounting processes, period close, ledgers, tax filings
and compliance requirements.
• Ability to interpret tax legislation and translate it into detailed functional
requirements.
• Experience working with accounting software, ERP systems, tax applications or
software for professional firms.
• Excellent written and verbal communication skills in Spanish.
• Ability to manage demanding regulatory deadlines and multiple parallel
changes.
• Professional working level of English.
Nice to have
• Knowledge of Veri*Factu, e-invoicing, SII, TicketBAI or similar regulatory
frameworks.
• Experience with accounting ERP, tax software, SaaS B2B products or software for
professional firms.
• Knowledge of tax products such as VAT, Corporate Tax, Personal Income Tax,
informative returns or statutory accounting.
• Experience creating functional documentation.

About you

Equal Opportunity Employer

We follow the principle of equal treatment to consider all job applicants and do not discriminate based on their gender, sexual orientation, color, racial or ethnic origin, religion, disability, etc. as per applicable law.

Our recruitment process

1️⃣ A 30' first call with Talent Acquisition Specialist to get to know you better and share more about Ageras.

2️⃣ A 45' interview with Rafa Serna VP CPA to discuss your past experiences and the role we are offering.

3️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

4️⃣ A 30' team introduction, followed by a soft skills interview to see how we can best support your growth at Shine.

91:T195c,

Your Role as a Customer Operations Manager - Junior

Your mission? Make every Customer motion run better.

Across Sales, Onboarding, Growth, and Retention, you will turn our customer strategy into day-to-day execution. RevOps builds the systems and infrastructure; you make sure the right customers enter the right motion, at the right time, with the right sequence — and that we can see exactly how every part of the funnel is performing.

You will sit close to the Customer team leads, challenge performance with data, identify where funnels are breaking, and continuously improve how our teams operate.

What you'll be doing day-to-day

Build and run the customer campaigns. Create and maintain outreach campaigns, call cadences, and email sequences in HubSpot across Sales, Onboarding, Growth, and Retention. Launch them by market, monitor performance, and continuously improve them.
Turn customer segments into executable pipelines. Take the segments and opportunities produced by our data and RevOps teams and translate them into clean, prioritised, deduplicated, and assigned call lists. Make sure the right customer reaches the right team — and that no opportunity gets forgotten or worked twice.
Own the operational performance view. Maintain the dashboards and reporting each team lead and market needs to run their business. Make sure the numbers are accurate, accessible, and ready before the performance meeting starts.
Find where the funnel is breaking. Track activity, contact rates, conversion, stage progression, pipeline ageing, lost reasons, and revenue outcomes across every motion. Spot underperformance early, dig into why it is happening, and challenge the team on what needs to change.
Drive continuous performance improvement. Compare campaigns, segments, markets, and sequences to understand what works. Recommend changes to targeting, prioritisation, cadence, messaging, and processes - and measure whether those changes actually improve the KPIs.
Operationalise new markets and motions. When we launch a new market, product, or Customer motion, work with RevOps and the relevant team lead to make it operational: pipelines, properties, lists, sequences, dashboards, and reporting.

About you

You have hands-on experience in CRM, Sales Ops, Marketing Ops, or RevOps. You bring around two to three years of experience building and running campaigns, sequences, workflows, and reporting yourself.
You are at home in a CRM. HubSpot experience is a strong advantage: lists, workflows, sequences, properties, pipelines, and dashboards should all feel familiar. If your background is in Salesforce or another CRM, you are technically curious and quick to learn.
You are curious about the numbers. You are comfortable working in spreadsheets and BI tools, building reports, and digging into performance. When a conversion rate moves, your first question is why.
You are exceptionally organised and commercially minded. Multiple markets, motions, campaigns, and stakeholders do not intimidate you. You create structure, keep the details clean, and make sure things do not fall through the cracks.
You are fluent with modern operating tools. Slack, HubSpot, and Notion are part of your everyday toolkit, and experience with a BI platform such as Omni, Looker, or similar is a strong plus.
You communicate clearly in English. Professional fluency in English is essential. French is an advantage.

Our recruitment process

1️⃣ 30' call with Talent Acquisition

2️⃣ 45' interview with Hiring Manager

3️⃣ 60' business case presentation to highlight your skills and give you a hands-on feel for the role

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

92:T207f,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger

Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.

Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.

We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal.

Your hiring experience matters

Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

📋 Your role as a (Senior) Engineering Manager

As an Engineering Manager, you’ll help to elevate your team's technical standards by championing sustainable development, prioritising operational excellence, and fostering a quality-first mindset. You’ll strike a balance between ambitious technical goals and pragmatic delivery, ensuring that reliability, security, and long-term scalability are integral, not secondary.

The Engineering Manager shall ensure that the team's purpose and accountability are tightly integrated with the organisation's strategic objectives, creating an environment where engineers can dedicate their focus to high-value work, consistently shipping value early and often.

Whether engaging with the team, collaborating across the organisation, or in broader professional interactions, you’ll focus on building mutual understanding, aligning individuals around a shared purpose, establishing trust, and enabling action with empathy.

In joining a newly formed team, you’ll be joining a dynamic environment in which ambiguity is not a hurdle, but an opportunity. You’ll have the confidence to navigate evolving priorities and shifting landscapes with a forward-looking perspective, and convert uncertainty into focused action, leveraging the energy of change to drive innovation.

📍 Job located in Berlin, Copenhagen,

Your responsibilities will include:

Delivery: Own outcomes and help the team deliver what matters.
People: Build and grow a strong, motivated team.
Technical Leadership: Guide technical decisions and be accountable for the implementation: you own technical outcomes, without centralising every technical decision personally.
Architecture & DevOps: Bring strong technical judgement on testing, observability, incident response readiness, and security/privacy/data compliance ownership and embrace “you build it, you run it.”
Agile: Help the team find the ways of working that work best for them.
Collaboration: Work closely with Product, Design, EMs and the Domain Engineer.
Customer Focus: Keep customer needs at the heart of decisions.
AI: Use AI in practical ways to improve how we build software.

Your First 6–12 Months

0-3 Months

Form the team and build relationships.
Define the mission, vision and roadmap with the trio.
Set up the team for successful delivery.
Establish the team's ways of working.
Start AI adoption within the team.

3-6 Months

Deliver the first building blocks of the global accounting kernel.
Establish a sustainable delivery rhythm.
Move towards AI-native engineering practices.

6-12 months

Continue delivering and evolving the accounting kernel to 9+ europeen countries.
Build a strong, high-performing team.
Further embed AI-native engineering practices.

Senior EM focus only:

Support other teams and domains.
Contribute to the wider engineering organisation.
Help set up or accelerate AI adoption across R&D.

🔎 About you

You're an experienced Engineering Manager who combines strong delivery, people leadership and technical capability. You're comfortable with ambiguity, change and making decisions without having all the answers.

Must-Have Experience:

2+ years Engineering Management experience, ideally with experience in a second EM role.
Strong technical background and ability to challenge technical decisions.
Full SDLC and DevOps experience: testing, observability, incident response readiness, and security/privacy/data compliance ownership - "you build it, you run it."
Strong and production-proven opinions on architecture, design, testing and cloud (AWS preferred).
Strong Delivery Management experience: you own the roadmap, steer timeline conversations on metrics, drive forecasting, balance feature work against technical improvements, operations and maintenance.
Strong People Leadership experience: run structured 1:1s, manage the career development, have direct performance conversations, establish an inclusive environment with high psychological safety.
Comfortable with ambiguity and change.
Strong Agile mindset, with experience in Kanban or similar.
Customer-focused and able to connect technical work to customer problems.
Active engagement with AI beyond experimentation - you have proven experience in using AI inside of software engineering/R&D. Youcan critically evaluate their impact
Discovery experience working with Product and Design.

Specific programming language experience such as TypeScript, React or Node.js is not mandatory.

Nice to Have

TDD and/or BDD experience.
Accounting or FinTech background.

💚 Our recruitment process

1️⃣ Screening call with Talent Acquisition (45 mins): An initial conversation covering your background, motivations, expectations, and an overview of the role.

2️⃣ Hiring Manager Interview (60 mins): A deep dive into your leadership journey, people management approach, and delivery execution.

3️⃣ Technical Interview (60 mins): A technical discussion focusing on your technical depth, engineering standards, and architectural experience.

4️⃣ Architecture & Delivery Case (75 mins): A practical case study session evaluating system design, delivery management, and handling ambiguity in trade-off decisions.

5️⃣ Meet the Trio (30 mins): A strategic alignment conversation with key leadership partners focusing on cross-functional collaboration.

6️⃣ Personality Assessment Feedback (30 mins): A collaborative review of your workplace personality questionnaire to discuss communication preferences and working styles.

7️⃣ Meet the Team (30 mins): An informal session with your future team members and peers to explore team cohesion, daily collaboration, and culture fit.

93:T1885,

Your role as an Executive Assistant to the CEO & Co-Founder

We are looking for an exceptional Executive Assistant to become the trusted right hand of Rico Adlor-Andersen, our CEO and Co-Founder. Rico is a serial entrepreneur who grew his previous company from a small basement business into an international group of more than 2000 people, and he now leads Shine across several European markets.

This is not a traditional assistant role. You will protect and multiply the CEO's time, act as his gatekeeper and representative, and keep the leadership agenda moving with precision. You will sit at the centre of the company, working with the executive team and key partners, and you will see first-hand how a European fintech is built and scaled.

Your focus is executive support at the highest level. Alongside it, you will own selected projects for the CEO's office and shape how that office runs.

The role is based in our Paris headquarters, five days a week, because being close to Rico, the leadership team and the business is essential to doing it well.

What you will do

Run the CEO's time and priorities

• Own the CEO's calendar and inbox end to end, balancing leadership rhythms, board and investor commitments, customer and partner meetings and focus time, and deciding what needs his attention, what can be delegated and what can be declined

• Anticipate conflicts and bottlenecks weeks ahead, and keep a clear weekly plan of priorities and open actions

Prepare the CEO for every moment that matters

• Build briefing packs ahead of meetings, covering context, attendees, objectives, previous discussions and key numbers, and coordinate materials for executive committee sessions and All Hands

Be the CEO's representative and gatekeeper

• Act as the first point of contact for the executive team, stakeholders, press, and draft correspondence and sensitive documents on the CEO's behalf, in his voice

• Handle highly confidential information with complete discretion

Orchestrate travel, events and leadership moments

• Plan complex, multi city travel across Shine's European offices and beyond, and manage the expenses, budgets and suppliers linked to the CEO's office

• Organise executive offsites, board dinners, investor and partner visits and leadership events, from concept to follow up

Own the CEO's office

• Beyond day-to-day support, you will lead or support projects on the CEO's behalf in close partnership with the executive team.You will shape how the CEO’s office runs, using AI and automation to work smarter, and champion Shine’s culture in Paris and beyond.

What you bring

• Min 8+ years of executive support experience, including at least 4 years as the dedicated assistant to a CEO, founder, Managing Director or Partner

• A high-performance background: investment banking, private equity, strategy consulting, or a top tier tech, AI or fintech company where standards, pace and confidentiality are uncompromising

• Proven board and investor facing experience, such as preparing board materials, coordinating investor meetings or supporting fundraising and M&A processes

• Exceptional judgement and discretion: you know what deserves the CEO's attention and what should be resolved elsewhere, and you handle sensitive information with total integrity

• Outstanding organisation: you manage a complex, constantly changing calendar across several countries and time zones without dropping a single thread

• Polished written and spoken communication in English and French; you can draft on behalf of a CEO and represent him with senior stakeholders

• Ownership and digital fluency: you anticipate needs and solve problems before they reach the CEO, and you are at home in Google Workspace or Microsoft 365, Slack, Notion and AI productivity tools

• Calm under pressure, with a service mindset, and no task too small when it moves the company forward

Nice to have

• Experience supporting a founder through a scale up, fundraising or acquisition phase

• Experience in a multi country or group environment

• Familiarity with banking, accounting, SaaS or financial services

• Event management experience at executive level, such as offsites, board dinners or industry conferences

Equal Opportunity Employer

We follow the principle of equal treatment to consider all job applicants and do not discriminate based on their gender, sexual orientation, colour, racial or ethnic origin, religion, disability, etc. as per applicable law.

94:T1905,

Here's a quick look at how our team is structured

Pilar, our VP Customer Success, is leading the build of the Customer Success function at Shine, with a clear mandate: create a human-led revenue engine rooted in customer value.
You will be joining a team being built from the ground up, which means you'll have direct impact on how Customer Success is defined and executed at Shine.
You are part of the first Danish Customer Success squad, working the Shine Accounting customer base, with salary and store buddy phasing in.
You report to our Team Lead Growth and work alongside colleagues running the same motions in France, Germany and the Netherlands.
You'll work hands-on with tools like HubSpot, Aircall and Mojo to run your outreach sequences and manage your call pipeline.

Your Role as a Sales & Growth Manager DK

Your mission? Cover the full customer lifecycle for Denmark - win them, land them, grow them, keep them. You will be on the phone every day, and you will carry a number.

What you'll be doing day-to-day

Acquire new customers. Work inbound leads and run outbound sequences to small businesses and freelancers in Denmark. Qualify, demo, close. This is real new business, not order-taking.
Own expansion sales. Call existing Shine customers, understand how their business has changed, and recommend the subscription tier or add-on that actually fits. You own the upsell number for Denmark
Prevent churn and win customers back. You take the retention conversations: spot the risk early, handle the objection, demonstrate the value, and bring back the ones who already left.
Sell through every touchpoint. Phone first, supported by email and chat. Document every activity, opportunity and outcome in HubSpot accurately.
Own your commercial performance. Work to clear revenue and activity targets, watch your own conversion rates, and improve your approach without waiting to be told.

How you'll be measured

New customer revenue and conversion rate
Activation rate on new customers, and paid conversion out of onboarding
Churn saved and winback save rate
Upsell rate and ARPU uplift on your base
Call volume and pipeline discipline

About you

Commercial mindset. You enjoy engaging with customers, identifying opportunities to increase engagement and retention, and turning conversations into business growth.
Eager to learn. You have 1–3 years of experience in inside sales, account management, customer success or a similar customer-facing role. SaaS or fintech experience is a plus.
Comfortable with challenges. You can adapt your approach to different conversations, handle objections, and turn challenging situations into positive customer experiences.
Results-driven. You are organized, proactive, and motivated by clear goals and measurable results.
A team player. You value feedback, take initiative, and are keen to develop your skills in a supportive team.
Tech-savvy. You learn new tools quickly. Experience with HubSpot, Aircall, Slack, or similar platforms is a plus.
Fluent in Danish and English. You have native or bilingual proficiency in Danish and communicate confidently in English.

Our recruitment process

1️⃣ 30' call with Talent Acquisition

2️⃣ 45' interview with Hiring Manager

3️⃣ 60' business case presentation to highlight your skills and give you a hands-on feel for the role

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

95:Tea7,

Interesserer du dig for regnskab og bogføring, og er du vild med at skabe gode kundeoplevelser? Er du på udkig efter en praktikplads med en stejl læringskurve? Så kommer du til at elske Shine Regnskab og vi kommer helt sikkert til at elske dig.

Hvem er vi?

Shine Regnskab er her for at gøre livet lettere for små virksomheder. Her arbejder vi hver dag på at gøre regnskab og bogføring let som en leg ved at tilbyde en cloud baseret bogføringsværktøj der gør det let for vores kunder selv at fakturere, holde styr på regninger og foretage regnskab.

Lige nu er vi på udkig efter dygtige praktikanter til opstart i august 2027, som har lyst til at blive en del af vores support- og rådgivningsafdeling. Du bliver en del af et ungt team med højt humør, fart over feltet og fokus på personlig udvikling.

Hvad vil du lave?

Dine primære opgave vil være:

● Rådgivning af vores brugere i regnskabsmæssige problemstillinger

Tilknyttet ekstra opgaver:

● IT-support i form af integrering af Billy til andre systemer

● Statistik over brugerønsker til forbedringer af vores regnskabsprogram

● Hjælpe med afrapportering af KPI'er

● Udarbejdelse af regnskabsmæssige artikler til internt brug

● Skabe og udarbejde content til vores brugere, der kan understøtte dem i brugen af vores program

● Assistere ved ad-hoc support og markedsføringsopgaver

Hvem er du?

Vi går meget op i at finde den rigtige personlighed, og at du passer ind på teamet. Du vil blive kastet ud i en række nye opgaver, så læringskurven bliver stejl, og du skal have masser af gå-på-mod.

Du får en plan over dine arbejdsområder og bliver lært i de programmer, vi bruger til vores arbejde. Det er essentielt, at du forstår at sætte ting i perspektiv og kan tænke i værdier for vores brugere, fordi hver brugers situation er unik.

Det er vigtigt, at du kan lide at tale med mennesker og at du har et godt humør, fordi vi dagligt har kontakt med flere hundrede kunder. Derudover skal du være proaktiv og have forståelse for, at dit arbejde er vigtigt for, at vi som virksomhed fortsat kan fortsætte vores vækst og succes.

Vi søger derfor en medarbejder, der er:

● Interesseret i regnskab og bogføring - og ikke mindst iværksætteri

● Serviceorienteret og god til at samarbejde

● Proaktiv i sin tilgang til arbejdsopgaver og kan arbejde selvstændigt

Hvorfor arbejde hos Shine Regnskab?

Vi går op i vores arbejde, men vi er også seriøse når det kommer til at have det sjovt sammen. Snup en drink med dine kolleger i vores MicroHeroBar efter en god fredag, hold en lille pause i vores gaming-område på en hård mandag eller tag med til et af vores mange sociale arrangementer.

Derudover har vores kontor den muligvis bedste placering i byen. Vi holder til i hjertet af København, tæt på Nørreport st.

Praktisk

● Tiltrædelse: Start august 2027

● Ugentlig arbejdstid: Fuldtid

● Varighed: 3-6 mdr.

● Praktikperioden er ulønnet.

Sådan ansøger du

Nu hvor vi har fanget din interesse, er det tid til, at du fanger vores. Send os dit CV og en kort tekst, hvor du fortæller os, hvorfor du ønsker at blive praktikant i Shine Regnskab.

Hop ind på vores hjemmeside og følg vejledningen til at ansøge:

https://careers.shine.co/jobs/5935508-regnskabspraktikant-2026

96:T174f,

Shine exists to help freelancers and small business owners reclaim the joy of working for themselves.
Running a business shouldn't mean drowning in financial admin – it should be inspiring and rewarding. Our app brings banking, invoicing, accounting and admin together in one place, so entrepreneurs can focus on what matters most: growing their business and enjoying the freedom of working for themselves.

We're a multicultural team of over 400 people across France, Germany, Denmark and the Netherlands. By bringing together leading European fintechs like Shine, Kontist and Tellow, we've built a single, intuitive platform designed for simplicity, speed and accuracy ,backed by local, award, winning support.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you

📍Job location in Paris or Berlin

Languages: English (Mandatory), French (Highly Desirable)

📋 Your Role as VP of Banking Operations at Shine

As our VP of Banking Operations, you will be the architect of the operational engine and will be responsible for the scalability, compliance, and efficiency of our banking operations as we expand from across Europe.

Reporting directly to the Chief Legal & Compliance Officer, you will lead the teams responsible for the backbone of our fintech: from seamless customer surveillance to complex fund flows, payments processing, and regulatory reporting. Your goal is to build a scalable, automated, and "bulletproof" operations department.

Key Responsibilities:

1. Banking Infrastructure & Payment Systems

Payment Rails Management: Manage the technical and operational flows for our payment services (SEPA, cards, international payment, cash deposit, etc..).
System Evolution: Partner deeply with Product and Engineering to evolve our Internal Core Banking System. You will act as the "Internal Client," prioritizing features that automate manual tasks, reduce latency, and improve data integrity.

2. Expansion & Regulatory Compliance

Ongoing Customer Surveillance: Monitor the entire customer lifecycle through continuous filtering and ongoing AML/CFT risk tracking. You ensure that speed never comes at the expense of regulatory security.
European Passporting: Lead the operational readiness for our entry into new markets. You must ensure that local AML/CFT nuances are integrated into our core processes without breaking the scalability of the central engine.
Workflow Security & Control: Act as the First Line of Defense. You will design secure workflows with embedded controls to ensure all operations are processed safely and meet local regulatory requirements.

3. Operational Strategy & Cost Performance

Scale & Unit Economics: Drive a relentless focus on monitoring the cost per Customer. You will analyze the "Cost to Serve" across all operational chains and implement strategies to maintain margins as we scale.
The "10x" Roadmap: Design and execute the "Ops Roadmap" to support a 10x increase in transaction volume. Your goal is to transition from manual processing to fully automated workflows, ensuring that headcount growth remains flat relative to volume.
Performance Culture: Define, track, and report on high-level operational KPIs. You will be responsible for the department's productivity and the financial efficiency of our operational flows.

Required Profile

Experience: 10+ years in FinTech or Banking/Payment Operations, with proven expertise in benchmark tracking, workflow optimization, and efficiency gains.
Scaler Mindset: You have a proven track record of managing high-volume environments and of automating processes to set the ground for efficiency. You have experienced moving an organization from "Manual/Startup" mode to "Industrial/Scale-up" mode. You love automation tools and hate manual spreadsheets.
Payment Expert: Deep understanding of SEPA, Instant Payments, and Card Scheme operating rules.
Data-Driven: You manage by the numbers. You can calculate the ROI of an automation project and justify the "Cost to Serve" impact to the Board.
Regulatory Mastery: Deep understanding of payment systems, KYC/KYB, AML/CFT, and the European regulatory landscape (ACPR, BaFin, etc.).
Leadership: Proven ability to mentor and foster a culture of excellence and accountability.

💚 Our recruitment process

1️⃣ A 45' first call with Cristiana Martins (Senior Talent Acquisition Manager) to get to know you better and share more about Shine.

2️⃣ A 45' interview with Fanta Duteis (Chief Banking & Compliance Officer) to discuss your past experiences and the role we are offering.

3️⃣ A 45' interview with Maud (Chief Compliance Officer) and Sebastian (VP of Product Banking).

4️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

5️⃣ A 30' team introduction

6️⃣ A soft skills assessment and interview to see how we can best support your growth at Shine.

97:T182c,

Shine is the financial copilot for entrepreneurs and small business owners.

Part of something bigger

Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.

Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.

We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal.

Your hiring experience matters

Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.

If this sounds like somewhere you want to grow, we'd love to hear from you.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

The Talent Acquisition Team at Shine

We make Shine a place where people thrive. From talent acquisition and people partnering to workplace and wellbeing, our mission is to create an environment where everyone can do their best work and feel a sense of belonging – in Paris, Berlin, Copenhagen, Amsterdam and beyond.

Talent Acquisition at Shine is entering a new chapter. We are building a high-performing, modern recruiting product organization to execute rapid corporate scaling across Europe.

For our Business Recruitment stream, this means operating withg craft, absolute data discipline, a sourcing-first outbound mindset in highly competitive environments, and a rigorous, compliance-driven approach to funnel analytics.

Your Role

This is a high-velocity, delivery-led Senior IC position built for a highly specialized Business Recruitment team. You will own end-to-end corporate delivery for our most critical G&A and commercial portfolios focusing on engaging talent. As a Senior Business Recruiter, you manage a high volume of open roles during a period of rapid growth, keep your workload organized, and work closely with business leaders to hire corporate talent quickly.

Your responsibilities will include:

Own and deliver business hiring outcomes for our high-scarcity profiles, maintaining a predictable steady run-rate of hires.
Build, map, and strategically drive deep outbound pipelines, identifying and targeting tier-2 and tier-3 companies.
Partner with business leaders to translate complex domain requirements into aligned, data-driven sourcing plans and uncompromising quality standards.
Maintain absolute data integrity and flawless ATS hygiene to enable reliable, automated funnel reporting for all relevant stakeholders.
Leverage modern AI and workflow automation tools strictly within official company governance and corporate data privacy (GDPR) frameworks.

📍 Work Model & Location

This position is located 100% on-site at our offices in Madrid, Porto or Berlin.

About you

You have extensive experience leading business recruiting and executing sourcing-heavy outbound campaigns for high-demand, high-scarcity corporate profiles.
You possess strong multilingual capabilities: Fluency in English is mandatory - professional proficiency in either Spanish OR Portuguese is ideal for this role to engage local Iberian candidate markets and manage regional stakeholders.
You are highly numbers-driven: You utilize funnel metrics (stage aging, conversion ratios) as an absolute diagnostic tool to steer your daily desk operations and prioritize portfolios.
You possess a high-drive, fast-execution style combined with an absolute respect for data compliance, corporate governance, and GDPR parameters.
You are confident managing stakeholders and can execute assertive, data-backed pushback to align hiring panels and protect our structured evaluation metrics.

Our recruitment process

Our evaluation process is tight, entirely job-related, and free of prolonged take-home assignments:

1️⃣ Stage 1: A 45-minute introductory call with Isabella (Director Talent Acquisition) to explore your background, role alignment, our operational setup and your recruitment craft.
2️⃣ Stage 2: A 45-minute interview with Cristiana (Talent Acquisition Team Lead - Tech) focusing on your recruitment competencies & stakeholder governance.
3️⃣ Stage 3: A 90-minute live business case simulation with our Talent Acquisition panel to explore practical scenarios, portfolio prioritization, and desk management under load.
4️⃣ Stage 4: An asynchronous psychometric assessment via Assessio to look at core cognitive and behavioral alignment for the position.

Equal Opportunity Employer

98:T10a7,

About Shine

Shine is the financial copilot for entrepreneurs and small business owners
Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

Your role as a Quality Assurance Analyst

We are hiring a QA based in Porto that specialises in Cypress and Pest4 (Playwright) that will be responsible for our automation strategies and testing frameworks whilst ensuring the software quality for all of our applications, identifying bugs, verify that application features work and help improve the overall user experience by testing functionality, performance and usability.

What You'll Be Doing:

Design, implement, and maintain comprehensive QA strategies focused on automation, test plans, cases and scripts.
Build and maintain scalable, efficient testing frameworks using Cypress and Playwright/Pest4 for front-end and back-end services.
Identify, document and triage bugs; define quality metrics and coverage, track defects and update on release.
Contribute to the continued improvement of testing processes and quality standards.
Support release testing and provide quality reports before deployment.
Collaborate with developers and stakeholders to clarify requirements and improve product quality.

What You Bring:

Technical Skills:

Strong hands-on experience with Cypress.
Proficiency in modern testing frameworks such as Playwright or PEST.
Strong knowledge of TypeScript or JavaScript.
Experience testing REST APIs.

Experience & Background:

Typically 2-3 years of QA experience.
Degree or equivalent experience in Computer Science, Information Technology, Software Engineering, or a related field
Knowledge of Agile or Scrum development methodologies
Relevant certifications such as ISTQB Foundation Level are beneficial

Mindset & Language

Analytical and proactive, with a full understanding of the development life cycle.
Professional proficiency in Portuguese and English is essential

Equal Opportunity Employer

Our recruitment process

1️⃣ Initial call (30 min) with a Recruiting Partner

2️⃣ Interview with hiring manager (45-60 min)

3️⃣ Case study interview + personality and logic assessment feedback

99:T1fe0,

About Shine

Shine is the financial copilot for entrepreneurs and small business owners. Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech on a mission to restore the joy of running a business by ending wasted time on financial admin — offering a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing.

Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we serve over one million small businesses and 15,000 accountants across Europe, working from France, Germany, Denmark and the Netherlands, within a wider network spanning Spain, Portugal and Belgium.

Just as we respect our customers' time, we respect yours. Your hiring experience with Shine and Cegid should feel simple, transparent and genuinely supportive.

Infrastructure & Platform Engineering at Shine

Our 150+ engineering organization is structured into specialized domains. The Infrastructure team provides the reliable, secure foundation that every product team builds on — across AWS, GCP and Azure.

We're in a period of transition, consolidating multiple cloud providers following an acquisition: unifying governance, standardizing IaC and networking, establishing security baselines, and building self-service capabilities so product teams can ship with confidence. This is complex, high-impact work — and there's real room to shape processes, drive improvements, and own outcomes.

The Role

We're looking for a Senior Site Reliability / Cloud Infrastructure Engineer to join our Infrastructure team. This is a long-term position to replace a recent departure and strengthen our capacity as we scale.

You'll play a crucial role in maintaining and improving the reliability, security, and scalability of our cloud infrastructure. By taking ownership of critical infrastructure tasks, you'll help redistribute workload across the team and free your teammates to focus on strategic initiatives.

You are an expert in at least one of these three clouds: AWS, GCP or Azure, paired with the fundamentals that transfer across all of them.

What you'll do

Maintain & improve reliability — ensure availability, scalability, and performance of infrastructure and services across our multi-cloud estate.
Automation & Infrastructure as Code — build and maintain infra with Terraform/Terragrunt; automate repetitive operational work.
Observability & monitoring — define SLOs/SLIs and maintain monitoring, logging, and alerting (Prometheus, Grafana, Datadog).
Security & compliance — apply cloud security best practices and support audits and regulatory compliance (ACPR, PCI-DSS, GDPR, DORA).
Networking & connectivity — operate and improve enterprise-grade networking and connectivity across cloud providers.
Collaboration & knowledge sharing — act as a bridge between Infrastructure and Product/Engineering teams, document infra, and mentor peers.

Future opportunities

Lead reliability efforts for core business services.
Contribute to long-term architecture and multi-cloud strategy.
Optimize cloud costs and resource usage (FinOps).
Grow into leadership by mentoring junior engineers or leading sub-projects.

Our tech stack

Clouds:
- AWS (EC2, ECS, EKS, Fargate, Lambda, RDS/Aurora, S3, VPC, Transit Gateway, Route 53)
- GCP (Cloud Run, GCE, Cloud SQL, VPC)
- Azure (AKS, Container Apps, VMs, Functions, Azure SQL, VNet)
IaC & automation: Terraform / Terragrunt, GitHub Actions, OIDC
Containers & orchestration: Docker, Kubernetes (EKS/GKE/AKS), ECS/Fargate
Observability: Prometheus, Grafana, Datadog, NewRelic, native cloud monitoring (AWS CloudWatch, GCP Cloud Monitoring, Azure Monitor)
Networking: VPC/VNet, Transit Gateway / peering / VPN, DNS, TLS/mTLS, load balancing, Cloudflare
Security & IAM: least-privilege design, IAM Identity Center / SSO, Okta, Security Hub / GuardDuty / Config and equivalents
Data: SQL databases and event-driven systems

About you

Must-haves

5+ years of relevant experience (Senior level)
Strong English communication
Terraform expertise
Hands-on experience with AWS and/or GCP and/or Azure at scale
Solid networking fundamentals (DNS, TLS/mTLS, firewalls, routing, load balancing)
Monitoring & observability tooling (Prometheus, Grafana, Datadog, etc.)
Cloud and system security best practices
Knowledge of SQL databases and event-driven systems

Nice-to-haves

Cloudflare
Identity & Access Management (Okta)
Docker & Kubernetes
CI/CD pipelines (GitHub Actions)
Experience supporting audits / regulated environments (PCI-DSS, ACPR, ISO 27001, DORA)
FinOps / cost optimization fundamentals

Soft skills

Problem-solving mindset
Strong collaboration & communication
Adaptability & proactivity
Continuous-improvement drive

What success looks like

3 months — fully onboarded and autonomous in day-to-day infra; delivered documentation updates and proposed improvements.
6 months — owns a domain; contributed to a critical project; led a small internal improvement initiative.
12 months — recognized as the go-to expert in a major infra domain; mentored junior teammates; shaped the roadmap.

Why join us

Impactful role — directly improve the reliability and scalability of our core systems.
Growth opportunities — lead projects, propose improvements, and shape long-term infra strategy.
Collaborative team — a supportive culture of pragmatism, knowledge-sharing, and autonomy.
International environment — work with colleagues from diverse backgrounds across Europe.

Our recruitment process

A 30' intro call with your Talent Acquisition partner to get to know you and share more about Shine.
A 45' interview with the Hiring Manager to discuss your past experience and the role.
A technical discussion / hands-on business case with team members to highlight your skills and give you a feel for the work.
A team introduction and personality assessment, with feedback, to see how we can best support your growth.
Final alignment & offer.

Details

Department: Product & Technology
Role: Infrastructure / Platform
Locations: Amsterdam, Berlin, Copenhagen, Gdańsk, Paris — with up to two remote days per week

Equal Opportunity Employer — We follow the principle of equal treatment for all applicants and do not discriminate based on gender, sexual orientation, color, racial or ethnic origin, religion, disability, etc., as per applicable law.

9a:T216f,

Shine is the financial copilot for entrepreneurs and small business owners.
Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

Customer Support at Shine

Our Customer Support team is at the heart of the customer experience, helping businesses and accounting professionals get the most value from our software every day. We don't just solve issues, we build trust, empower users, and continuously improve our products through customer feedback.

Accounting & Tax Support Specialist – Portugal

📍 Location: Porto

We're not looking for a traditional Customer Support professional with basic accounting knowledge.

We're looking for someone with hands-on experience in Portuguese accounting and taxation who understands the day-to-day work of an accountant and is excited to apply that expertise in a technology and customer-focused environment.

You may currently work as an Accounting Technician, Accountant, or accounting professional in an accounting firm, consultancy, or finance department, and you're looking for an opportunity to use your knowledge in a different way.

At Cloudware, you'll combine your accounting expertise with technology, helping customers solve complex challenges while contributing directly to the evolution of our product.

Your Role

As an Accounting & Tax Support Specialist, you'll be a trusted advisor to customers using Cloudware.

Your experience with Portuguese accounting, tax obligations, and day-to-day accounting processes will be essential to understanding customer challenges and providing accurate, practical, and high-quality guidance.

You don't need previous experience in Customer Support. Your accounting expertise is the foundation of this role.

You'll work closely with customers, Product, and Engineering, bringing real-world accounting knowledge into the product and helping shape better solutions for accounting professionals and businesses.

What You'll Do

Provide expert remote support and practical guidance on accounting, tax, and product-related queries.
Help customers navigate accounting workflows and processes within Cloudware.
Configure and customize Cloudware to meet customers' business needs.
Diagnose issues, identify root causes, and collaborate with Product and Engineering to deliver effective solutions.
Use your accounting expertise to translate customer feedback into meaningful product improvements.
Identify recurring accounting challenges and opportunities to improve the customer experience.
Challenge existing processes, bring ideas to the table, and contribute to better ways of working.
Document customer interactions and support the resolution of complex accounting scenarios.

About you

This role is designed for someone with real-world, practical experience in Portuguese accounting.

We're particularly interested in professionals who have worked directly with accounting and tax processes, either in an accounting firm, consultancy, or an internal finance/accounting team.

We're looking for someone who has:

At least 1 year of hands-on professional experience as an Accounting Technician, Accountant, or in a similar accounting role.
Experience working in an accounting firm, accounting consultancy, or finance/accounting department.
Practical experience managing Portuguese accounting and tax processes.

You should have solid working knowledge of:

Bookkeeping and accounting entries.
Bank reconciliations.
VAT calculation and submission.
Portuguese tax obligations and filings, including Modelo 10, Modelo 22, IES, and related declarations.
Payroll processing.
Fixed asset management.
Month-end and year-end closing processes.

Additionally, you bring:

Native-level Portuguese and good English communication skills.
Experience using accounting and/or tax software.
The ability to explain accounting concepts clearly and practically to others.
Strong analytical and problem-solving skills.
A proactive mindset with the confidence to challenge processes and suggest improvements.
Ownership, collaboration, and genuine curiosity about technology.
A customer-focused mindset and interest in helping others succeed.

This role could be a great fit for you if you are...

An Accounting Technician looking to move into a technology or SaaS environment.
An accountant working in an accounting firm or consultancy.
An accounting professional who enjoys solving problems and helping others.
Someone who wants to continue using their accounting expertise while moving away from a traditional accounting role.
An accounting professional interested in the intersection of accounting, technology, and customer experience.

Our recruitment process

1️⃣ 30' call with Talent Acquisition

2️⃣ 45' interview with Hiring Manager

3️⃣ 60' business case presentation to highlight your skills and give you a hands-on feel for the role

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

9b:T174e,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

👀 Here's a quick look at how our team is structured

Pilar, our VP Customer Success, is leading the build of the Customer Success function at Shine, with a clear mandate: create a human-led revenue engine rooted in customer value.
You will be joining a team being built from the ground up - which means you'll have direct impact on how Customer Success is defined and executed at Shine.
You'll work hands-on with tools like HubSpot, Aircall and Mojo to run your outreach sequences and manage your outbound call pipeline.

📋 Your Role as a Customer Growth Manager

Your mission? Help Shine users unlock the full potential of their business. You will guide customers toward the right plans as they grow, drive wider product adoption, and secure long-term loyalty through proactive churn prevention.

What you'll be doing day-to-day

Drive revenue growth: Own commercial conversations with existing customers, identifying opportunities to upgrade subscriptions and increase revenue through the right Shine solutions.
Own expansion sales: Proactively engage customers to understand their needs, identify upsell opportunities, and confidently recommend the subscription tier that best fits their business.
Drive cross-sell opportunities: Introduce customers to relevant Shine products and turn customer needs into additional sales opportunities across the ecosystem.
Protect and grow your customer portfolio: Identify churn risks early and take ownership of retention conversations, using your commercial skills to address objections, demonstrate value, and win customers back.
Sell through every touchpoint: Engage customers primarily via phone, email, and chat, using each interaction as an opportunity to create value and generate commercial outcomes. Accurately document activities, opportunities, and results in the CRM.
Own your commercial performance: Work towards clear sales and revenue targets, monitor your pipeline and conversion rates, and continuously improve your approach to maximise upsell, cross-sell, and retention results.

📋 About you

Natural drive & empathy: You genuinely enjoy being on the phone, you listen far more than you speak, and you possess the resilience to shake off a "no."
Proven track record: You have experience in sales, account management, or a conversion-focused role—ideally inside a high-volume, customer-facing environment.
A performance mindset: You are structured, dependable, and treat your KPIs as a roadmap to success.
A team-first attitude: You aren't afraid to ask for help, you're quick to offer it, and you view feedback as a tool for personal growth.
Tech fluency: You are instantly comfortable navigating tools like Slack, HubSpot, Aircall, Mojo, and Notion.
Language proficiency: Native or bilingual fluency in French, paired with a clear, professional command of English.

Our recruitment process

1️⃣ 30' call with Talent Acquisition

2️⃣ 45' interview with Hiring Manager

3️⃣ 60' business case presentation to highlight your skills and give you a hands-on feel for the role

4️⃣ A team introduction, followed by a soft skills interview based on personality assessments to see how we can best support your growth at Shine

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

9c:T1883,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

The People & Culture team at Shine

At Shine, our People Experience team helps leaders and teams perform at their best while supporting the company through growth and change.

Within the wider People & Culture function, the team brings together People Business Partners, Centers of Excellence, and Workplace & Well-Being to build modern, fair and scalable people practices across the business.

📋 Your role as a People Business Partner

As a People Business Partner for one or two tribes, you will act as a trusted advisor to leaders, helping them navigate growth, change, and organizational evolution.

You will report to the PBP Team Lead and join a team of four People Business Partners supporting the organization.

This role sits at the intersection of people strategy and business impact. You will partner closely with leaders to strengthen organizational effectiveness, develop talent, and support high-performing teams in a fast-moving environment.

At Shine, we are evolving People Business Partnering toward a more strategic, data-driven and business-focused model. In this context, you will help shape better ways of working and bring structure, clarity and impact to the teams you support.

Your responsibilities will include:

Partner with leaders across one or two on people priorities, team effectiveness, and organizational health
Support organizational change and transformation, including team design, scaling, and leadership transitions
Drive key people topics such as engagement, performance, feedback, and career development
Contribute to the rollout and application of frameworks related to career leveling, compensation, and pay equity
Use KPIs and people data to identify trends, guide decisions, and improve performance over time
Help leaders navigate ambiguity, solve people challenges, and build resilient, high-performing teams
Collaborate closely with Centers of Excellence and People Operations to ensure consistent and effective execution of people practices

📍 Job located in Porto, Madrid or Berlin, with possibility of two remote working days per week

✈️ Regular travel (around once per month) may be required.

🔎 About you

You have around 5–7 years of experience in HR Business Partnering or a similar strategic people role, within 300+ organisation
Experience in an international organisation
You have strong experience partnering closely with managers and senior leaders
You bring solid business acumen and understand how people decisions support business performance
You are comfortable using data, KPIs and insights to guide decisions and challenge constructively
You can explain complex topics in a clear, structured and pragmatic way
You are effective in fast-moving, ambiguous environments and can bring calm and clarity when things change
You have experience supporting organizational transformation, restructuring, or M&A transitions; this is a strong plus
You are fluent in English

Nice to have

Experience in a tech scale up
You are curious about how AI, data and technology are reshaping organizations, leadership and people practices
Fluent in German, Spanish or Portuguese (This is a strong nice to have)

Equal Opportunities

Our recruitment process

1️⃣ A 30' first call with Ryan Conaghan (TA Partner) to get to know you better and share more about Shine.

2️⃣ A 60' interview with PBP Team Lead to discuss your past experiences and the role we are offering.

3️⃣ A 60' business case presentation to highlight your skills and give you a hands-on feel for the role.

4️⃣ A 30' team introduction, followed by a soft skills interview to see how we can best support your growth at Shine.

9d:T1b76,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

General Management at Shine

Denmark is one of the first markets bringing Shine's unified market model to life

Several product lines and established brands are coming together under one unified Shine portfolio: Shine Regnskab, Shine Salary, Shine Ecommerce, Shine Pay and more coming. Together, these products serve freelancers, micro-businesses, and small businesses. The mandate for this role is to build and strengthen Shine as one market business: one commercial strategy, one budget, one go-to-market story, and one person accountable for the result

It is a build role at a defining moment for the business. Shine is transforming from a collection of successful product brands into one unified portfolio spanning accounting, payroll, payments, banking and future financial services. The General Manager owns how that comes together in the market while continuing to accelerate growth across both existing and new product categories.

Your Role as a General Manager, Denmark

Run the market as one business. Shine has several product lines active in Denmark. Your job is to make them win as a single market: one number, one budget, one go-to-market story. You are the single accountable owner of total Danish revenue. You hold the full-market commercial budget and decide how it is spent across every product line. The GM leads the entire local commercial team. The Business Unit Leads run the products. You run the market.

Your responsibilities will include:

The market number. You are the single accountable owner of total Danish revenue across every product line, against plan.
The full-market commercial budget. You hold the market envelope, set each product line's allocation, and reallocate across them as performance moves while optimising investment against the underlying economics of each product line
Blended market CAC and payback, and the efficiency of the market's total commercial spend.
The local commercial team, country marketing, customer success, and market-level partnerships.
The customer relationship at market level, across the full portfolio.
Market coherence: one go-to-market story for Shine brand while also phasing our legacy brands
Helicopter function – On-demand support for Business Units to address specific challenges, capability gaps, growth opportunities or transformation initiatives, based on Business Unit needs or Executive Leadership priorities.

What you Decide:

How the market budget splits across product lines and channels, and reallocation mid-period as performance moves.
Local pricing, within global pricing policy.
Which products to lean into or hold in the market, within portfolio strategy.
Local hiring within the approved headcount plan.
Resolution of conflict and priority between Business Unit Leads competing for budget and shared resources.

What is not yours:

The global product roadmap. That sits with the global product organisation.
Product-line execution detail. You set the frame and arbitrate. You do not run the Business Units day to day.

How you will be measured:

Total Danish market revenue against plan.
Market CAC and payback.
Market net revenue retention.
Market share.

Where the role sits:

Reports to SVP Revenue.
Manages every Business Unit Lead in the Danish market, plus country marketing, partnerships and customer success.
Works closely with the global product teams for accounting, payroll, commerce, banking, with brand and with Finance and People partners for planning and org decisions.

About you

You have owned a market or business-unit revenue number in B2B software, fintech, or SaaS, ideally serving small businesses, the self-employed, or accountants, and you have been measured on it.
You have held a real commercial budget and answered for CAC and payback, not just topline growth.
You have run more than one product line or revenue stream at once, ideally spanning different economic models such as subscription and banking revenue, and made the trade-offs between them under a single budget.
You have built or rebuilt a commercial team and led it through change, including post-merger integration.
You have operated in a PE-backed or post-merger environment, where the structure is still forming and you helped form it.
You are based in Denmark, Copenhagen area, speak native Danish and are fluent in English.

Equal Opportunity Employer

9e:T195f,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

About the Role

As our Affiliate & Partnership Manager, you take full ownership of our affiliate and partner channels across the Shine ecosystem. You won’t be eased in slowly: from day one, you’ll dig into our existing setup, reactivate dormant relationships, negotiate high-impact deals, and build new strategic partnerships from scratch. You serve as the growth engine bridging top publishers, comparison sites, networks, and our internal Growth, Product, and Tech teams to scale Shine across Germany and beyond.

🎯 Your Mission

Transform our digital partner ecosystem into a high-converting revenue driver by optimizing existing partnerships across both Kontist and sevdesk product lines, acquiring high-performing new allies, and scaling commercial growth for Shine.

What You'll Do

Hit the Ground Running: Evaluate existing affiliate activities across our product portfolio, refresh partner materials to reflect the Shine brand, reactivate quiet partnerships, and bring order and structure to complex deal setups from day one.
Commercial Negotiation & Ownership: Own agreement structures, placement deals, and commission models (CPA, CPC, CPL, RevShare)—constantly pushing for smarter commercial terms that maximize ROI.
Full-Engine Management: Run partner activation through targeted campaigns, incentives, and CRM-driven outreach. Translate metrics into sharp internal reporting that moves real business decisions.
Data, Tracking & Safety: Work closely with affiliate platforms and internal data teams to ensure accurate tracking and clean data across all Shine properties, while upholding strict standards for fraud prevention, brand safety, and compliance.
Strategic Growth & Scaling: Proactively pitch, onboard, and scale new publishers, financial comparison portals and corporate benefit partners to expand our market footprint.

📋 Profile & Requirements

Experience: 2–4 years of solid, hands-on experience in Affiliate Marketing, Partnership Management, or Performance Marketing—ideally in a fast-paced SaaS, Fintech, or Scale-up environment.

Commercial Mindset: Sharp focus on revenue, conversion rates, and ROI, with a strong ability to structure and negotiate win-win commercial deals.

Connector Spirit: Extroverted, energetic, and highly confident communicator who effortlessly builds strong, lasting relationships with key partners and internal stakeholders.

Execution & Organization: Highly structured mindset; able to manage complex documentation across multiple product brands, track projects simultaneously, and turn data into autonomous action.

Languages: Native-level (or C2) German for high-stakes partner negotiations, along with fluent English for internal cross-functional collaboration.

Nice to Have

Background in the German Fintech, Banking, SaaS, or Tax/Accounting landscape.
Deep experience with major affiliate networks (e.g., Awin, CJ, Impact) and performance attribution tools.
A passion for empowering freelancers, sole proprietors, and SMBs to manage their business effortlessly

Our recruitment process

1️⃣ 30' call with Talent Acquisition

2️⃣ 45' interview with Hiring Manager

3️⃣ 60' business case presentation to highlight your skills and give you a hands-on feel for the role

4️⃣ A team introduction, followed by a soft skills interview based on personality assessments to see how we can best support your growth at Shine

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

9f:T194f,

About Shine

Commercial Business Unit Lead, Accounting & Invoicing Software Role

We're looking for a Business Unit Lead to own and grow our Invoicing & Accounting software business in the Netherlands, home to our Tellow and Shine NL products - Tellow with an established user base, and Shine NL newer and fast-growing. The Netherlands is a strategic market for Shine with continued investment across our full financial offering. This is a full commercial ownership role: you carry the revenue number for the category, you hold the budget to grow it, and you decide how to spend it.

The Dutch invoicing and accounting market is large, competitive and shifting: mandatory e-invoicing regulation is coming into force over the next two years, and it will push a wave of small businesses onto digital accounting software for the first time. Accountants are the primary influence on which software a small business chooses. Winning that channel, alongside a strong self-serve product motion and disciplined unit economics, is the core of this role.

Beyond the market opportunity itself, Shine is early in its brand journey in the Netherlands. With strong investment behind brand building, and our global brand team as a partner, you get to define how Shine shows up in the Dutch market. The product is moving fast, too. You will be in regular, close contact with users as new features ship, adjusting what you do in the market in step with what the product can do. Tellow's established base gives you a real foundation to build from, plus the freedom to shape what comes next.

Reporting line: General Manager, The Netherlands.

📍 Job located in the Netherlands, Amsterdam with in office policy and possibility for remote working days.

What You’ll own

• Revenue and commercial performance for Invoicing & Accounting in the Netherlands, end to end.

• The go-to-market budget for the category, and how it's deployed across acquisition, retention and partnerships.

• The local commercial team: sales, paid acquisition, content, partnerships and CRM.

• The relationship with our accountant and CPA partner network, the single biggest lever on new customer growth in this category.

• The self-serve acquisition motion alongside the partner channel, so growth doesn't rely on one lever alone.

• Local pipeline, forecasting and performance reporting.

How We'll Measure Success

• Revenue and paying customer growth for the category.

• CAC and CAC payback: your primary efficiency metric in year one.

• Net revenue retention and subscriber churn.

• Funnel conversion from signup through activation to paying subscriber.

Working with Product

Global product teams build the platform once and deploy it across every market. You'll work closely with the product team responsible for Invoicing & Accounting to feed in local market needs, priorities and customer feedback, and to launch new capability into the Dutch market. You own the commercial outcome, product owns the roadmap.

What You’ll Bring

• Minimum of ten years of relevant experience.

• Strong experience in invoicing, accounting, bookkeeping, fintech and/or SMB software, ideally with real exposure to the accountant or CPA channel.

• A track record of owning a P&L or budget with real accountability for acquisition efficiency, not just top-line growth.

• Comfortable moving between strategy and hands-on execution: you'll be building this as much as running it.

• Strong analytical skills and confidence working with revenue reporting, forecasting and business performance.

• Fluency in Dutch and English.

You'll be a strong fit if you've

• Run a P&L or business unit with real commercial autonomy, not just a functional budget

• Built or scaled a channel through a professional intermediary (accountants, brokers, advisors) rather than pure direct-to-consumer

• Worked in or adjacent to SMB fintech/accounting software (Xero, Pennylane, Qonto, Moneybird, or similar), and understand how accountants actually choose and recommend tools

• Balanced a partnership-led motion against a self-serve product motion, and know how to make unit economics work across both

Equal Opportunity Employer

Recruitment process

1️⃣ A 30' first call with Recruiting Partner to get to know you better and share more about Shine.

2️⃣ A 45' interview with a Team Member who is based in the Netherlands.

3️⃣ A 45' interview with Hiring Manager to discuss your past experiences and the role we are offering.

4️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

a0:T199a,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

General Management at Shine

Shine, backed by Silver Lake, is consolidating a set of strong European brands into a single platform spanning banking, invoicing, accounting and payroll. The General Manager for the Netherlands owns how that comes together in this market.

The Netherlands is one of Shine's next markets to bring the unified market model to life. Four established brands operate here today: Shine NL (invoicing and accounting), Employes (payroll and HR), Tellow (invoicing, accounting and banking), and Zervant (invoicing), together serving freelancers and micro-businesses across the Dutch market. The mandate for this role is to bring them together into one market business: one commercial strategy, one budget, one go-to-market story, with a single person accountable for the result.

Your Role as General Manager, Netherlands

You are the single accountable owner of total Dutch revenue across every product line. You hold the full-market commercial budget and decide how it is spent. You lead the entire local commercial team. The Business Unit Leads run the products. You run the market.

Your responsibilities will include:

The market number. You are the single accountable owner of total Dutch revenue across every product line, against plan.
The full-market commercial budget. You hold the market envelope, set each product line's allocation, and reallocate across them as performance moves while optimising investment against the underlying economics of each product line.
Blended market CAC and payback, and the efficiency of the market's total commercial spend.
The local commercial team, country marketing, customer success, and market-level partnerships.
The customer relationship at market level, across the full portfolio.
Market coherence: one go-to-market story across Shine NL, Employes, Tellow and Zervant.

What you Decide:

How the market budget splits across product lines and channels, and reallocation mid-period as performance moves.
Local pricing, within global pricing policy.
Which products to lean into or hold in the market, within portfolio strategy.
Local hiring within the approved headcount plan.
Final call on budget and priority when product lines compete for the same resources.

What is not yours:

The global product roadmap. That sits with the global product organisation.
Product-line execution detail. You set the frame and arbitrate. You do not run the Business Units day to day.

How you will be measured:

Total Dutch market revenue against plan.
Market CAC and payback.
Market net revenue retention.
Market share.

Where the role sits:

Reports to SVP Revenue.
Manages every Business Unit Lead in the Dutch market, plus country marketing, partnerships and customer success.
Works closely with the global product teams for accounting, payroll and banking, with brand, and with Finance and People partners for planning and org decisions.

About you

You have owned a market or business-unit revenue number in B2B software, fintech, or SaaS, ideally serving small businesses, the self-employed, or accountants, and you have been measured on it.
You have held a real commercial budget and answered for CAC and payback, not just topline growth.
You have run more than one product line or revenue stream at once, ideally spanning different economic models such as subscription and banking revenue, and made the trade-offs between them under a single budget.
You have built or rebuilt a commercial team and led it through change, including post-merger integration.
You have operated in a PE-backed or post-merger environment, where the structure is still forming and you helped form it.
You are based in the Netherlands, speak native Dutch and are fluent in English.
In Netherlands we roles on 12 month FTC's at a time for 3 consecutive years and these lead into a permanent contract, performance permitting

Equal Opportunity Employer

a1:T1fbf,

The People & Culture team at Shine

This is a high-impact Senior IC position within the People function, reporting directly to the Chief People Officer. You will be the single owner of organizational development at Shine, shaping and delivering the programs that make us a high-performing, resilient organization: leadership development, talent strategy and succession planning, learning, engagement and transformation.

You work closely with the Chief People Officer, business leaders and People Business Partners to build the capabilities, leaders and culture Shine needs to scale, while keeping processes simple, fair and measurable. With no dedicated team around you, you bring a hands-on, build-it-yourself mindset and know when to bring in partners, platforms and expertise to extend your reach.

Your responsibilities

Talent Strategy:

Define and drive Shine’s talent strategy, translating business priorities into clear priorities for how we identify, develop, grow and retain the talent we need to scale across Europe.
Enable the end-to-end talent cycle (performance reviews, calibration, talent reviews and promotion rounds) in close collaboration with the Performance team in the CEO Office and the People Business Partners, equipping leaders to run it well and ensuring consistency, fairness and on-time delivery.
Build and maintain succession plans and talent pipelines for critical roles, working with business leaders, People Business Partners and the Performance team to identify high-potential employees and key-person risks.
Design and evolve career frameworks, job architecture and skills models that give employees clear growth paths and managers a shared language for development, partnering with the Learning & Development team to link skills gaps and career paths to targeted development offers.

Engagement:

Own the engagement measurement cycle (annual survey, pulse surveys and onboarding and exit feedback), including survey design, timing, communication and response-rate targets.
Analyze results by country, function, tenure and manager population to pinpoint the key drivers of engagement and attrition risk
Turn insights into prioritized action plans with leaders and People Business Partners, and follow up so actions are completed and their impact is visible in the next survey.
Strengthen culture, retention and internal mobility by tracking indicators such as regretted attrition, internal moves and early-tenure drop-off over time.
Maintain strong data integrity in our HRIS and survey tools to enable reliable, automated engagement and retention reporting.
Leverage modern AI and workflow automation tools to speed up survey analysis and reporting, strictly within official company governance and corporate data privacy (GDPR) frameworks, including anonymity thresholds for small teams.

Transformation:

Support organizational design, team set-ups and ensuring changes are clear, fair and well communicated.
Lead change management for people-related transformation initiatives, including stakeholder mapping, communication and adoption plans.
Help leaders and teams navigate change, building the processes, habits and ways of working that make the new organization stick.

📍 Location

This role can be based in Porto, Madrid or Berlin.

We operate a hybrid model with three days per week in the office and two days remote.

Some travel within Europe will be required.

About you

You have extensive experience in organizational development, talent management or people development, ideally in a scale-up, fintech or software environment with multi-country teams.
You have hands-on experience designing and delivering leadership development and talent processes such as performance, calibration and succession, and improving them over time.
You have led or actively contributed to organizational change or transformation, such as integrations, restructurings or scaling phases, and know how to bring people along.
You are comfortable being a team of one: you prioritize ruthlessly across a broad scope, deliver end to end, and use external partners, tools and automation to scale your impact.
You are highly numbers-driven: you use people analytics, engagement data and talent metrics to diagnose problems, prioritize your work and make the case for change.
You are confident working with senior stakeholders, including the executive team, and can deliver assertive, data-backed pushback to keep talent decisions fair, consistent and aligned to our standards.
You combine a high-drive, fast-execution style with real respect for data compliance, corporate governance and GDPR, especially when handling sensitive employee information.
You are fluent in English; additional European languages (French, German, Danish, Dutch, Spanish or Portuguese) are a strong advantage.
You are comfortable operating in a growing, integrating organization where processes are still being shaped, and you enjoy building rather than just maintaining.

Equal Opportunity Employer

Our recruitment process

1️⃣ A 30' first call with Isabella (Talent Acquisition) to get to know you better and share more about Shine.

2️⃣ A 45' interview with SVP People to discuss your past experiences and the role we are offering.

3️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

4️⃣ A 30' team introduction, followed by a soft skills interview to see how we can best support your growth at Shine.

a2:T1e56,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

Your Role as a General Manager, Germany

Germany is Shine's largest opportunity. Two products lines operate here under three established brands: sevdesk by Shine (accounting and invoicing), Shine invoicing, and Kontist by Shine (business banking); serving the self-employed, micro-businesses, and small companies. The mandate for this role is to bring them together into one market business: one commercial strategy, one budget, and one go-to-market story, with a single person accountable for the result.

It is a build role at a decisive moment for the category. Digitisation of accounting and invoicing across the German SME market is accelerating, with mandatory e-invoicing rolling out through 2027 and 2028, a structural tailwind for the whole sector. Shine, backed by Silver Lake, is consolidating a set of strong European brands into a single platform spanning banking, invoicing, and accounting. The General Manager for Germany owns how that comes together.

Run the market as one business. Shine has two product lines active in Germany. Your job is to make them win as a single market: one number, one budget, one go-to-market story. You are the single accountable owner of total German revenue. You hold the full-market commercial budget and decide how it is spent, across both subscription and banking economics. You lead the entire local commercial team. The Business Unit Leads run the products. You run the market.

Your responsibilities will include:

WHAT YOU OWN:

The market number. You are the single accountable owner of total German revenue across every product line, against plan.
The full-market commercial budget. You hold the market envelope and set how it is deployed across product lines and channels to hit the number.
Blended market CAC and payback, and the efficiency of the market's total commercial spend.
The local commercial team, country marketing, customer success, and market-level partnerships.
The customer relationship at market level, across the full portfolio.
Market coherence: one go-to-market story across three established brands.

WHAT YOU DECIDE

How the market budget deploys across product lines and channels to hit plan.
Local pricing, within global pricing policy.
Which products to lean into or hold in the market, within portfolio strategy.
Local hiring within the approved headcount plan.

WHAT IS NOT YOURS

The global product roadmap. That sits with the global product organisation.
Product-line execution detail. You set the frame and arbitrate. You do not run the Business Units day to day.

YOUR FIRST TWELVE TO EIGHTEEN MONTHS

Bring sevdesk by Shine, Kontist by Shine, and Shine invoicing into one German market plan: one budget, one go-to-market story.
Bring the commercial teams into one organisation and lead it as one.
Set the local commercial strategy and hit the market number.
Sharpen market-level commercial efficiency across CAC and payback.
Build the commercial engine to capture the e-invoicing rollout across 2027 and 2028.
Partner closely with the global product organisation as the platform evolves.
Iterate on the operating rhythm, a monthly market review and a weekly commercial

HOW YOU WILL BE MEASURED

Total German market revenue against plan.
Market CAC and payback.
Market net revenue retention.
Market share.

📍 Job located in Berlin, with occasional travel across the region and Europe. 2 or 3 times per month with travel being anywhere from 1 day to a couple of days

About you

Essential:

You have owned a market or business-unit revenue number and been measured on it
You have held a real commercial budget and answered for CAC and payback, not just top line growth.
You've led a commercial org in SaaS or fintech but your org must be serving the micro/small business segment. Alternatively, you have led a commercial org in a ecommerce company
You have run more than one product line or revenue stream at once, ideally spanning different economic models such as subscription and banking revenue, and made the trade-offs between them under a single budget.
You have strong product led growth and marketing knowledge
You have built or rebuilt a team through a large transition period, and this must be a sizeable organisation eg team of 40+
You are in-market in Berlin, with native German and fluent English.

Nice to have:

You have led commercial orgs serving customers in the self-employed or accountant space
You have built or rebuilt a commercial team and led it through change, including post-merger integration.
You have operated in a PE-backed or post-merger environment, where the structure is still forming and you helped form it.
Led diversified teams across sales, marketing, partnerships, client success, customer support

Equal Opportunity Employer

a3:T1a34,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

The Product Marketing Team Structure at Shine

The Senior Product Marketing Manager role sits inside the Global Accounting Tribe (Product) and operate as the product-side counterpart to the German Business Unit Lead (Revenue) — jointly driving market-level revenue outcomes by translating global positioning and product strategy into locally relevant GTM activity, competitive intelligence, and lifecycle outcomes.

Your role as a Product Marketing Manager at Shine

We're looking for a (Senior) Product Marketing Manager to own how Shine's Invoicing & Accounting products reaches, lands with, and grows its customer base in the German market.

Most PMM roles ask you to position one product in one market. This role asks you to do something harder: hold two products in productive tension, protect an established brand while validating a new one, and author the transition story that brings customers from the old world to the new — without losing them along the way.

If you've done this kind of work before — navigating a portfolio, managing a migration narrative, winning in a competitive market mid-transition — we want to talk to you.

Your responsibilities will include:

Market & competitive intelligence: Size the market, track trends, and continuously monitor the German competitive landscape and global challengers as early-signal proxies. Keep positioning differentiators and pricing benchmarks up to date and turn insights into clear, actionable recommendations.
Customer understanding & segmentation: Own the ongoing research rhythm in Germany – from in-app feedback and surveys to user interviews, behavioural data, and CS/Sales debriefs. Use these insights to identify underserved segments and unaddressed use cases.
Whitespace & opportunities: Quantify new opportunities in a local and global context, surface the most relevant signals for roadmap prioritisation, and partner with PMs on discovery work where market specifics shape what gets built.
Positioning, offer & go-to-market: Localise global positioning, messaging, and product narrative for the German market. Define segment-specific proof points and competitive angles, shape plan differentiation, value per tier, and upsell triggers, and lead in-market GTM execution for launches, campaigns, and messaging rollouts with hands-on ownership.
Product presence & lifecycle: Own the product journey from first impression to ongoing engagement: website presence, activation flows, in-app messaging, and onboarding. Drive adoption, retention, and feature awareness tied to usage milestones and be accountable for market-level outcomes.
Sales & CS enablement: Equip local Sales and CS with sharp, practical enablement: messaging guides, competitive battlecards, objection-handling frameworks, and focused launch briefings that lead to better customer conversations.

📍 Job located in Berlin with possibility of two remote working days per week

About you

You have 6-8 years of experience in Product Marketing. Bonus points for experience in fintech, accounting software, or B2SMB SaaS
You’re strong on market and customer insight: you can size a market, track competitors, run interviews or surveys, read dashboards – and turn all of that into sharp positioning and segment-specific value propositions.
You know how to run launches end to end: messaging, channels, campaigns, internal enablement – and you keep Product, Sales, Marketing and Support aligned along the way.
You’re commercially minded and comfortable working with pricing and packaging, including value-based pricing, willingness-to-pay, and tiered plans.
You don’t just understand AI – you build with it. You have hands-on experience creating agents, automating workflows, and using AI to do work that would normally need more people.
You communicate fluently in English and German (C.1 / C.2 level)

Our recruitment process

1️⃣ 45' call with Saskia (Talent Aquistion)

2️⃣ 60' interview with Anna-Carina (Hiring Manager)

3️⃣ A 1h business case presentation to highlight your skills and give you a hands-on feel for the role

4️⃣ A soft skills interview based on personality assessments to see how we can best support your growth at Shine & team introduction

Equal Opportunity Employer

a4:T1cc2,

Shine is de financiële copilot voor ondernemers en kleine bedrijven.

Shine is opgericht door seriële ondernemers Rico Andersen en Martin Hegelund en is uitgegroeid tot een toonaangevende Europese fintech-unicorn. De missie? Het plezier van ondernemen terugbrengen door ondernemers te bevrijden van de tijdrovende financiële administratie.

Shine biedt een geïntegreerde oplossing voor facturatie, boekhouding, salarisadministratie, zakelijke rekeningen, betalingen en financiering. Zo kunnen ondernemers hun tijd en energie richten op het laten groeien van hun bedrijf, in plaats van op handmatige administratie.

Deel van iets groters

Vandaag zijn we onderdeel van Cegid, een Europese marktleider in cloudsoftware voor financiën en boekhouding. Samen werken we aan Europa’s toonaangevende financiële copilot voor kleine bedrijven en hun accountants.

Shine ondersteunt al meer dan 400.000 kleine bedrijven. Als onderdeel van Cegid bereiken we nu meer dan een miljoen kleine bedrijven en 15.000 accountants in heel Europa.

We zijn een multicultureel team in Frankrijk, Duitsland, Denemarken en Nederland en maken deel uit van een groter Europees netwerk dat zich uitstrekt tot Spanje en Portugal.

Jouw sollicitatie-ervaring is belangrijk

Net zoals we de tijd van onze klanten respecteren, respecteren we ook die van jou. Je ervaring met Shine en Cegid moet eenvoudig, transparant en persoonlijk aanvoelen. Klinkt dit als een plek waar jij jezelf verder wilt ontwikkelen? Dan horen we graag van je.

👀 Customer Support bij Shine

Ons Supportteam is het eerste aanspreekpunt voor onze klanten en speelt een belangrijke rol in de Shine-ervaring. We zorgen ervoor dat gebruikers snel, persoonlijk en deskundig worden geholpen wanneer ze ons nodig hebben.

We zijn een hecht en behulpzaam team dat vanuit ons kantoor in Amsterdam werkt. We werken dagelijks nauw samen en zorgen er met elkaar voor dat we onze klanten de beste ervaring geven.

We zijn op zoek naar een Customer Support Specialist in Amsterdam die fulltime bij ons aan de slag gaat. In deze rol help je onze Nederlandse klanten, met name bij boekhoudkundige vragen

Jouw rol als Customer Support Specialist

Je bent het vertrouwde aanspreekpunt voor ondernemers, freelancers en boekhouders die ons platform gebruiken. Je zorgt ervoor dat hun ervaring met Shine soepel, productief en prettig verloopt.

Van het beantwoorden van vragen tot het begeleiden van nieuwe gebruikers en het helpen bij hun boekhouding: je speelt een belangrijke rol in het opbouwen van langdurige klantrelaties en het steeds verder verbeteren van onze service.

Je bent verantwoordelijk voor:

Het helpen van ondernemers, boekhouders en kleine bedrijven via e-mail, chat en telefoon - altijd met een persoonlijke en betrokken aanpak, ook tijdens drukke momenten.
Helpen met het opstellen van de aangifte inkomstenbelasting en met vragen over bankzaken en boekhouding.
Het ondersteunen van de onboarding van klanten, het helpen van gebruikers bij het bijwerken van financiële gegevens en het uitvoeren van boekhoudkundige taken.
Het omzetten van negatieve klantervaringen in positieve uitkomsten door proactief contact te zoeken en slimme oplossingen te vinden.
Het schrijven van Helpcentrum-artikelen en helpen aan een steeds beter wordende kennisbank.
Het beheren van en reageren op klantreviews op verschillende platforms en het verzamelen van inzichten om het product te verbeteren.
Het prioriteren van binnenkomende vragen, meedenken over hoe we onze communicatiekanalen kunnen verbeteren en zorgen voor een goede samenwerking met interne teams.
Onderzoeken naar vragen en problemen rondom bankzaken en boekhouding, zoeken naar oplossingen, escaleren technische problemen en ervoor zorgen dat de klanten duidelijke en juiste informatie krijgen.

📍 Standplaats: Amsterdam

Over jou

Je krijgt energie van problemen oplossen, anderen helpen en jezelf blijven ontwikkelen. Je hebt een oprechte interesse in klanten, werkt georganiseerd en voelt je goed in een dynamische omgeving.

Je hebt minimaal 2 jaar ervaring in een klantgerichte functie (klantenservice, verkoop, enz.). Bij voorkeur in een SaaS- of tech-omgeving. Ervaring of kennis op het gebied van boekhouding is een pluspunt.
Je bent moedertaal is Nederlands en communiceert duidelijk en zelfverzekerd in het Engels.
Je bent echt klantgericht: empathisch, oplossingsgericht en servicegericht.
Je bent een teamspeler die gemakkelijk samenwerkt en feedback waardeert.
Je bent bekend met tools zoals Slack, Notion en Intercom - en nieuwsgierig om nieuwe tools te ontdekken.
Je bent betrouwbaar, georganiseerd en blijft kalm onder druk.
Je bent proactief, leergierig en wilt je ontwikkelen - en je vindt het leuk om processen te verbeteren en feedback van klanten om te zetten in actie.

💚 Ons sollicitatieproces

1️⃣ Een kennismakingsgesprek van 30 minuten met een Talent Acquisition Specialist (in het Engels)

2️⃣ Een gesprek van 45 minuten met je toekomstige manager, Maron, om dieper in te gaan op je ervaring.

3️⃣ Een businesscase van 45 minuten waarin je jouw vaardigheden en manier van werken kunt laten zien.

4️⃣ Een laatste gesprek van 30 minuten met het team, inclusief een gesprek over soft skills en hoe je binnen het team past.

Wat we bieden

Impact: Je wordt onderdeel van een team dat een belangrijke rol speelt in verschillende onderdelen van Shine en helpt daarmee Shine de allerbeste van de markt te maken.
Ownership: Help mee bouwen aan de missie, met ondersteuning van ervaren leiders.
Innovatie: Werk in een dynamische, ambitieuze omgeving met ruimte om te groeien en onze ideeën en aanpak uit te proberen.
Missiegedreven: Je kunt je vinden in onze missie om ondernemers te helpen slagen door hen betere, slimmere bank- en administratieve tools te bieden.

Werkgever die gelijke kansen biedt

We hanteren het principe van gelijke behandeling bij het beoordelen van alle sollicitanten en discrimineren niet op basis van geslacht, seksuele geaardheid, huidskleur, ras of etnische afkomst, religie, handicap, enz., conform de geldende wetgeving.

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Head of Performance (CEO office)

Shine · Performance team (CEO Office)

Location: Berlin or Amsterdam

Shine is the financial copilot for entrepreneurs and small business owners.

Part of something bigger

Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.

Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.

We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain and Portugal.

Your hiring experience matters

Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.

If this sounds like somewhere you want to grow, we'd love to hear from you.

Your Role as Head of Business Performance

This is a brand-new function at Shine, and you’ll be the first person to build it. You report to the CEO and work day to day with the Chief of Staff. Your mandate is to create the system senior leaders use to set targets, review performance, and make decisions, and then make sure it is used. You’ll design it, implement it, run it, and build the Performance team around it as we scale.

Why now

Shine has grown fast, and as part of Cegid we now operate across several countries and business lines. The next stage needs one shared way of running the business: the same metrics everywhere, one review rhythm, and clear ownership of every number. Today that lives in many places. This role brings it together and makes it how we operate.

You’ll work hand in hand with the AI Enablement team, which also sits in the CEO office, to build the tooling and automation that makes this function scale beyond dashboards and decks.

What you'll do

Design and build Shine's first company-wide performance system: a KPI framework with a clear line from strategic goals down to team-level metrics, and the playbook leaders use to run it.
Design Shine’s variable compensation framework with the CEO and People team, so incentives follow the same metrics the business is run on, and take on the operational running of it once live.
Implement it as well as design it: select and roll out the tooling, get leadership buy-in, and embed it into how the company operates.
Establish and run a recurring business performance review cadence with senior leadership (weekly/monthly/quarterly), owning the executive dashboards and reporting that come with it.
Own KPI governance across the business: define what makes a good metric, challenge ones that don't hold up, and keep definitions consistent across teams.
Partner with the AI Enablement team in the CEO office to automate the performance system as it matures, and grow the Performance team around it over time.
Act as a hands-on change agent: coach senior leaders on using data to run their businesses, and shift how performance is discussed and acted on day to day.
Work closely with Finance, Data, and business unit leaders company-wide.

How we measure success

Senior leaders run their businesses from the performance system.
One set of KPI definitions across the company, owned and trusted.
A business review rhythm that leads to decisions.
A team in place that keeps making the system faster and lighter to run.

About You

You’ve worked in a top-tier tech, strategy consulting, or PE value-creation environment and know what excellent performance frameworks, KPI design, and executive reporting look like.
Critically, you’ve gone beyond advising: you’ve personally implemented a performance system inside a company, rolled it out, driven adoption, and kept it running.
You speak SaaS fluently: ARR, retention, unit economics, cohort behaviour. You can challenge a number as well as report it.
You’re comfortable enough with data (SQL, data models) to work directly with data and engineering teams and judge what’s feasible.
You're comfortable with performance and reporting tools (e.g. BI/dashboarding platforms like Power BI or Tableau, OKR/KPI platforms like Leapsome, Quantive or Workboard) and know how to pick the right tool for the job rather than defaulting to what you know.
You have real zero-to-one experience: you’re energized by building something from nothing, rather than only optimizing what already exists.
You have strong entrepreneurial instincts: comfortable with ambiguity, biased to action, and able to build structure without over-engineering it too early.
You have the gravitas and communication skills to influence senior leaders and hold them accountable, without formal authority over their P&Ls.
You have some experience building or leading a small team, and you’re excited to grow one, working closely with the AI Enablement team in the CEO office.
You’re fluent in English; another European language is a plus.

What you’ll get

Direct exposure to the CEO and exec team from the start. A mandate that touches every part of the business. Budget and freedom to pick your tools and build your team. A role that grows as the function grows.

Equal Opportunity Employer

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The team

The Accounting Core Area builds the engine underneath all of it. Our mission is to build the single, correct accounting engine that turns structured business events into legally compliant entries, reports and exports for every market we operate in, without building it twice.

Building it once is the hard part, and it is why this role exists. Shine grew by consolidating platforms across Europe, and the Cegid merger brings a generation of legacy accounting tools with more than 10,000 accounting firms and their clients still running on them. All of it has to land on one kernel.

Your role

Your customers are internal. The Advisor Tribe, Pre-Accounting Area, ERP Tribe and every country extension depend on your model being right. Accountants and small business owners are the people we ultimately serve.

Be clear-eyed about what kind of team this is. There is no designer, and there are almost no screens. The surface is data models, contracts and APIs. Discovery happens with engineers, tax experts and the teams consuming your platform rather than in user interviews. If your best work happens in Figma, this is the wrong role. If you have opinions about correction versus reversal, you will enjoy it here.

You inherit an established team: an Engineering Manager, six engineers across Berlin and Poland, and multiple dedicated tax experts embedded in the team. You will report to the Director of Product.

Your responsibilities include:

Define and document the kernel's entry model and contracts, and get the consuming teams to agree to them.
Land the kernel and country extension split with engineering, including the migration path for what exists today.
Generalise the French statutory foundations into market-agnostic abstractions that DE, NL and DK extend rather than reimplement.
Prove the kernel can carry the legacy Cegid migration at volume, with the audit and period integrity that scale demands.
Establish how VAT rates, charts of accounts and fiscal periods are configured per market once, instead of per team.

📍 Job located in Amsterdam, Berlin, Copenhagen.

About you

There are two credible routes into this role, and we will hold the same bar behind both.

Either you have built one. You have owned a production double-entry engine or statutory accounting core and made the calls yourself on entry immutability, correction versus reversal, period locking, sub-ledger versus general ledger, multi-currency and event sourcing. You know which of those decisions you got wrong and why.

Or you know one. You come from accounting, audit or tax, you have since become a strong product manager, and your fluency in what a ledger must legally produce is genuinely exceptional rather than merely solid.

Beyond that, we are looking for:

Platform product craft. You think in contracts, interfaces and versioning, and you are comfortable when your users are other engineering teams.
The ability to make a product architectural decision with incomplete information, write down the reasoning, and defend it a year later.
Experience influencing without authority across teams that do not report to you and do not share your priorities.
Enough technical depth to be a real partner in design reviews, not a translator between engineering and the business.
Fluent English.

Equal Opportunity Employer

Our recruitment process

1️⃣ A 30' first call with Saskia (Talent Acquisition Specialist) to get to know you better and share more about Ageras.

2️⃣ A 45' interview with Bastian (Tribe Lead Accounting) to discuss your past experiences and the role we are offering.

3️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

4️⃣ A 30' team introduction, followed by a soft skills interview to see how we can best support your growth at Shine.

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Your Role as a Segment Marketing / CRM / Customer Journey Specialist

What you’ll do:

Own and continuously improve the end-to-end customer journey and customer life-cycle, identifying opportunities to improve customer acquisition, engagement, retention and reduce churn.
Develop and implement customer segmentation and life-cycle marketing strategies based on customer behavior, needs and business objectives.
Collect, analyze and interpret customer and business data to identify trends, opportunities, pain points and areas for improvement.
Translate data and customer insights into actionable recommendations and strategies to improve acquisition, retention, customer engagement and churn performance.
Work closely with Customer Service, Sales, Product and Marketing teams to gather customer feedback, understand operational challenges and identify recurring customer pain points.
Connect insights from different teams and touch-points to build a holistic view of the customer journey and identify opportunities for improvement.
Identify gaps and friction points across the customer life cycle and propose initiatives to improve the overall customer experience and business performance.
Define and monitor relevant KPIs and customer life cycle metrics, using data to assess performance and support decision making.
Develop customer journeys, campaigns and life cycle initiatives in collaboration with relevant teams.
Support the creation of a more data-driven and customer-centric approach to Marketing, ensuring that customer insights are reflected in business and product priorities.
Continuously test, learn and optimize customer life-cycle strategies based on performance and customer behavior.

📍 Job located in Portugal, Porto (Hybrid model)

About you

2–5 years of experience in CRM, Lifecycle Marketing, Segment Marketing, Customer Journey, Customer Experience, Growth Marketing or a related field.
Strong analytical skills and the ability to translate data into actionable business and marketing recommendations.
A customer-centric mindset, with a genuine interest in understanding customer behavior, needs and pain points.
Experience working with customer data, segmentation and lifecycle metrics.
Ability to work cross-functionally with Marketing, Sales, Customer Service and Product teams.
Strong problem-solving skills and the ability to connect different sources of information to identify opportunities and define solutions.
Excellent communication and stakeholder management skills.
A proactive and hands-on approach, with the ability to move from insight to strategy and from strategy to execution.
Comfortable working in a fast-paced environment where priorities can evolve quickly.
Professional level of written and spoken English.

Nice to have

Experience with Braze, HubSpot or similar CRM / Marketing Automation platforms.
Experience designing and implementing customer lifecycle journeys and automated communications.
Knowledge of experimentation, A/B testing and lifecycle optimization.
Previous experience in a SaaS, technology or subscription-based business.

What you'll bring to Shine

We are looking for someone who is curious about why customers behave the way they do, enjoys working with data and people, and can turn customer insights into meaningful business actions.

You will have the opportunity to play a key role in building a more customer-centric, data-driven and connected lifecycle strategy, helping Shine improve the experience we deliver to our customers at every stage of their journey.

Our recruitment process

1️⃣ 30' call with Talent Acquisition

2️⃣ 30' interview with Hiring Manager

3️⃣ 60' business case presentation to highlight your skills and give you a hands-on feel for the role

4️⃣ A team introduction, followed by a soft skills interview based on personality assessments to see how we can best support your growth at Shine

What we offer

Impact: The opportunity to build and lead marketing for an innovative SaaS solution in banking, accounting and FinTech
Ownership: Significant ownership in developing the Portuguese market and shaping the company’s local presence.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

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The Team

We're building a small, new team inside the CEO's office with one job: make AI a default part of how every team at Shine works, not just an occasional tool. Reporting to the Head of Business Performance, you'll be one of the founding engineers on this team. Your focus is everyone else: Finance, HR, Sales, Customer Support, and beyond.

Your Role

You'll work directly with individual business teams as an AI evangelist, deeply understand how they actually work day to day, and then design, build, and ship the tools, agents, and automations that change it — not generic company-wide platforms, but things built for how each team specifically operates. This isn't a research or advisory role: you'll own what you build end-to-end, and your success is measured by how many workflows you've permanently transformed and how many teams have genuinely gone AI-first as a result.

What You'll Do

Work directly with individual business teams and leaders (Finance, HR, Sales, Customer Support, and beyond) as an AI evangelist, to deeply understand their day-to-day workflows and find the highest-leverage opportunities for AI to change how they work.
Design, build, and ship custom AI tools, agents, and automations tailored to each team's specific needs.
Coach and partner with teams through a practical adoption journey — from a first tangible win, to regular use, to full workflow transformation.
Track and report on adoption and impact, and use that evidence to decide where to focus next.
Own what you build end-to-end, from prototype to something people rely on daily — there's no separate team to hand off to.
Work closely with the Head of Business Performance to prioritize where AI adoption will have the most business impact.

How We Measure Success

Number of workflows meaningfully transformed by AI, team by team.
Adoption: the teams you've worked with default to AI-first ways of working, not just pilot it once.
Real business impact — measurable time saved, quality improved, or new capability unlocked.

About you

Must-Have

8+ years of engineering experience with a strong track record of shipping and operating real, production systems — not just prototypes.
Hands-on, practical experience building AI-powered tools, agents, or automations that changed how a team actually works.
Proven ability to work autonomously: you've owned something end-to-end before, with minimal supervision, and made good calls without a large team around you.
Comfortable spending real time with non-technical stakeholders — you need to understand how a team works before you can change it.
Strong entrepreneurial instincts and genuine enthusiasm for evangelizing AI adoption, not just building tools for other engineers.
Excellent communication and coaching skills — you'll need to bring skeptical, busy teams along, not just ship code and walk away.

Strong Plus

Background in consulting, solutions engineering, or another client/stakeholder-facing technical role.
Experience in a startup or scale-up environment where you were one of very few engineers on a new initiative.
Experience with modern AI/agent frameworks (e.g. LangGraph, MCP) and API-first integration work.
Exposure to fintech or another regulated industry.

What This Role Is Not

This isn't a role confined to one tool or one team — you'll work across the business, not just inside a single function. It's also not part of the engineering org's dedicated AI-native platform team, and it's not a research role — the bar is real, lasting adoption, not proofs of concept. If you want a narrow, well-defined backlog, this isn't the right fit; if you want outsized ownership over how the whole company works with AI, it is.

Equal Opportunity Employer

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The Tax & Year-End area at Shine

The Tax & Year-End area is a brand-new area at Shine with a dual mission: building the pan-European tax & year-end engine, and building a winning product for tax advisors and CPAs in Germany. German accounting and tax is a highly specialized domain, and building the right product requires more than generic product expertise. We need someone who can understand the tax advisory profession in Germany and help us turn that expertise into a stellar product.

Your role as Senior Product Manager, Global Year-End

The Tax & Year-End area is built around two core teams: Global Year-End, which takes accountants from raw books to approved annual accounts, and Global Tax, which takes those approved figures all the way to a filed and accepted tax return.

As Senior Product Manager, Global Year-End, you own the first half of the engine: the closing process. You lead the product side in a cross-functional team of engineers, design and accounting domain experts building a multi-country year-end module, natively integrated with the common ledger underlying Shine and able to run on top of other accounting systems. Germany comes first, with France close behind and Spain next. You will work hand in hand with the Senior PM for Global Tax: your output is their input.

Your responsibilities will include:

Own the Global Year-End strategy and roadmap — from closing preparation to signed annual accounts
Build the closing workflow — checklists, period locks, review and sign-off between advisor and client, all in one place.
Automate the standard adjustments — accruals and deferrals, provisions, inventory and year-end reconciliations, so advisors spend their time on judgement, not data entry.
Build one year-end engine, not three products — define what is shared (closing workflow, adjustment framework, statement model) and what is local (GAAP rules, charts of accounts such as SKR03/SKR04, taxonomies, filing formats).
Own the handoff to Global Tax — define the contract between approved accounts and tax returns so figures flow through without re-keying.
Serve two segments on one engine — a first priority comprehensive solution for tax advisors and CPAs, and a second priority simplified, guided closing for business owners in Shine Micro.
Make AI a core capability — anomaly detection in the books, suggested closing entries, automated year-end reconciliations and draft explanations that advisors can review and approve.
Run deep discovery with advisors — shadow Kanzleien during closing season, map where time is lost today, and turn that into a sharp, prioritised backlog.
Orchestrate across the ecosystem — partner closely with Global Tax, Core Accounting, Advisor, the common ledger teams and the local products in France, Germany and Spain.

What success looks like:

German tax advisors close their clients' year end-to-end in Shine, from raw books through to E-Bilanz submission.
Time to close per client drops measurably, with a growing share of adjustments suggested automatically and accepted.
Approved accounts flow straight into Global Tax with no manual re-entry.
The engine architecture is proven multi-country, with France live or in beta on the same foundation.
Micro customers can complete a simple year-end on their own with confidence.

📍 Job located in Berlin, Germany with possibility of remote working days

About you

You are a seasoned product manager — 5+ years building complex B2B SaaS, ideally in accounting, ERP, tax or other regulated domains, with a track record of taking products from discovery to adoption.
You have good accounting fundamentals — you have a good understand of double-entry bookkeeping, charts of accounts, and how a ledger turns into financial statements.
You think in platforms — you can separate what is shared from what is local across countries and turn that into a scalable engine.
You are technically fluent — comfortable discussing data models, ledger integrations, taxonomies and APIs with engineers.
You are AI-fluent — you use AI in your own workflow and think critically about where AI should change how closing work gets done.
You care about precision — annual accounts must be correct, auditable and trusted, and you design for that.
You communicate clearly — with engineers on system design, with advisors on workflow needs, and with leadership on trade-offs.
You are fluent in English; German is a big plus.

Equal Opportunity Employer

Our recruitment process

1️⃣ A 30' first call with Recruiting Partner to get to know you better and share more about Shine

2️⃣ A 45' interview with Hiring Manager to discuss your past experiences and the role we are offering.

3️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

4️⃣ A 30' team introduction, followed by a soft skills interview to see how we can best support your growth at Shine.

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The team

Within the ERP Product team, you will be responsible for bringing Shine’s ERP product offer to market. You will build and enrich the product offer by identifying market opportunities, defining value propositions adapted to each target segment, and steering commercialization by mobilizing cross-functional teams including product, marketing, sales, and support.

Your role

Assess the needs and pain points of the SMB market, turning market listening and competitive analysis into actionable product/business opportunities.
Prioritize target segments and product/market investments to maximize business impact.
Build customer messaging, compelling value propositions, and market narratives.
Define and execute pricing strategies, marketing plans, and sales enablement tools.
Design and optimize end-to-end customer journeys across all touchpoints.
Lead go-to-market strategies and product launches in close collaboration with product, sales, marketing, and support teams.
Monitor, analyze, and report on business KPIs to optimize commercial performance and establish corrective action plans as needed.

📍 Job located in Porto, Portugal with possibility of 2 days remote

About you

10+ years of experience in Product Marketing within the software publishing sector.
Analytical & organizational Skills: Highly organized and rigorous, with strong analytical capabilities to evaluate data and drive strategic decision-making.
Interpersonal & collaborative skills: exceptional communication and stakeholders management skills to facilitate collaboration across diverse teams and adapt communication styles.
Adaptability: Proven ability to thrive in project mode, manage change, and demonstrate proactivity and responsiveness.
Language: Portuguese C.1 & Fluency in English is essential for this role.

Equal Opportunity Employer

Our recruitment process

1️⃣ A 30' first call with Saskia (Talent Acquisition Specialist) to get to know you better and share more about Ageras.

2️⃣ A 45' interview with Maïté (Head of Product Marketing ERP) to discuss your past experiences and the role we are offering.

3️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

4️⃣ A 30' team introduction, followed by a soft skills interview to see how we can best support your growth at Shine.

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Your Role as a Senior Revenue Operations Manager

We are looking for a Senior Revenue Operations Manager to build the end-to-end revenue stack and processes that let Shine scale and unify its 15 brands.

This is one of the most strategic build roles in the company. You own how revenue works, from the tools and data underneath it to the processes that run on top, across every brand and market. You turn 15 fragmented ways of working into one clean, scalable revenue machine.

You will not do this from the sidelines. You will be in direct contact with our market and BU leaders, and you will be their trusted ally: the person who understands their reality and turns it into systems and process that make them faster.

You report to the Head of Revenue and Lifecycle Ops and work daily with Sales, Marketing, Customer Success, Data and Partnerships.

What you will do

🏗️ Build the end-to-end revenue stack

Design and build the systems that run revenue across 15 brands: CRM, data flows, automation, lifecycle and reporting
Choose the right tools, connect them cleanly, and retire the fragile legacy stacks that break

🔄 Design the revenue processes

Standardise how leads, handoffs, lifecycle, partner flows and reporting work across every brand and market, so 15 playbooks become one
Build processes that scale with the company instead of holding it back

⭐ Own the flagship: our new centralized CRM

Architect and build our single centralized CRM for all 15 brands
Migrate Sales, Marketing and Customer Success onto it, brand by brand, with clean data and real adoption
Own the flows between Snowflake, Segment, HubSpot and Braze

🤝 Be the trusted ally of our market leaders

Act as the go-to RevOps partner for market and BU leaders across 6 countries
Translate their needs into systems and process, and help them hit their numbers
Bring the outside-in view back into how we build

📊 Reporting, data and run

Build revenue reporting and dashboards that Sales, Marketing and leadership actually trust
Own the day-to-day: integrations, data hygiene, automation, debugging

🤖 Put AI at the core

Use AI hands-on to build faster and automate more, from RevOps workflows to sales and CS agents
Set the standard for how the whole team works with AI, and bring the dedicated leadership this space is still missing

About you

Background

4 to 6 years in Revenue Operations, Marketing or Sales Ops, or CRM systems, in a fast-scaling SaaS or fintech
You have built or deeply configured a CRM from the systems side, not just used one. HubSpot strongly preferred, Salesforce acceptable
You have designed go-to-market processes, not only tooling, and run CRM migrations or on boarded teams
You are comfortable owning integrations and data across a modern stack (Snowflake, Segment, a CDP or MAP, reverse ETL, iPaaS such as n8n or Zapier)
Multi-brand or multi-market experience is a strong plus

Skills

Genuinely technical on systems and automation, hands-on, paired with strong process design
A real business partner: you build trust with senior stakeholders and turn their needs into solutions
Systems thinker who designs for 15 brands, not one
Autonomous and decisive: you make the calls and own them
Clear communicator who translates fluently between business and technical
Power user of AI tools (Claude or equivalent), with hands-on experience building AI agents and automation, a big plus we want to push further
English mandatory, French a strong plus

Our recruitment process

1️⃣ Screening call — with our recruiter (30 min): technical background check and profile fit

2️⃣ Technical interview — 45 min

3️⃣ Business case — short scenario to assess your knowledge and autonomy in practice.

4️⃣ A team introduction, followed by a soft skills interview based on personality assessments to see how we can best support your growth at Shine

What you will walk into

This is not a steady-state role. You are joining at the defining moment of our build:

We are replacing a fragmented legacy stack (Salesforce, Marketo, Zuora, CPQ) with one centralized system and one set of processes for all 15 brands
Our new centralized CRM is the cornerstone, and everything ahead (new markets, Shine ERP, lifecycle) is built on the foundation you lay
You sit at the center of the critical path of Shine's growth, with a direct line to the leaders driving each market
You are not inheriting a finished machine. You are building it, and it will carry the company for years

Equal Opportunity Employer
We follow the principle of equal treatment to consider all job applicants and do not discriminate based on their gender, sexual orientation, color, racial or ethnic origin, religion, disability, etc. as per applicable law.

ac:T1521,

The ERP Engineering Team at Shine

We're a fast-growing engineering team on a mission to build the best ERP for Small Businesses in Europe. We work in a domain-based structure, where each domain has real ownership over its area — from architecture to quality and technical roadmap.

Your Role as a Domain Engineer

As a Domain Engineer, you're the technical reference for the product: you define architecture direction, ensure engineering standards, and work closely with team managers and Senior Engineers to make sure technical decisions serve the business goals. This is a senior IC role, focused on cross-cutting technical impact, not people management.
We're modernizing our stack and expanding into new markets, which means real problems around scale, multi-tenancy, and domain complexity — not greenfield, but not paralyzing legacy either.

What You'll Do

Own the target architecture of your domain and the realistic path to get there.
Ensure reliability, scalability, security, and compliance are design constraints from day one, not afterthoughts.
Maintain living architecture documentation (C4 model diagrams, ADRs) as part of the engineering workflow.
Set and calibrate design review thresholds, delegating to senior engineers as their judgment grows.
Spend roughly half your time embedded with engineering teams, and half on cross-engineering work — standards, the Golden Path, and the Architecture Forum.
Grow the architectural judgment of senior engineers, so fewer decisions need to come through you over time.
Partner with Engineering Directors, Engineering Managers, and Product to surface technical constraints and trade-offs with clarity.

📍 Job located in Porto with possibility of two remote working days per week.

About you

Scalable systems experience: You have significant hands-on experience designing and evolving systems at scale, ideally within multi-tenant SaaS or platform environments.
Architectural ownership: You take end-to-end ownership of architecture decisions. You ensure your reasoning is well-documented so others can easily understand the context and trade-offs later.
Influence without authority: You are comfortable operating with technical authority and guiding direction without needing formal line-management authority.
Cross-functional communication: You can translate complex technical trade-offs into clear, legible concepts for Product managers and business leadership.
Empowerment over centralization: You have a genuine interest in developing other engineers' judgment rather than centralizing decision-making around yourself.
Tech stack & domain experience: You are comfortable with .NET, Angular, SQL Server, Azure, and modern CI/CD practices. Experience with financial, accounting, or ERP systems—as well as European regulatory compliance—is a strong differentiator.

Equal Opportunity Employer

Our recruitment process

1️⃣ A 45' first call with Marc (Talent Acquisition Specialist) to get to know you better and share more about Ageras.

2️⃣ A 90' Technical Interview with one of our Domain Engineers to dive into Architecture and Coding topics

3️⃣ A 45' Manager interview with Rui (Senior Engineering Manager) to dive deeper into our set up.

4️⃣ A 60' Practical Assessment with one of our Domain Engineer.

ad:T25af,

Your Role as a VP of Legal and Privacy

The Role we are seeking a highly strategic, commercially minded, and tech-forward VP of Legal & Privacy. Reporting directly to the Chief Legal and Compliance Officer, you will serve as a highly visible strategic advisor to the CEO and Core Leadership team, ensuring legal strategy aligns seamlessly with top-level business objectives. Your ultimate mandate is to transform the legal department from a traditional support function into a true commercial business unit—a strategic game-changer that accelerates product delivery, drives revenue, and provides a distinct competitive advantage for the group. You will lead a distributed, international team of 8 legal professionals, empowering them to execute on day-to-day matters.
While maintaining a practical, growth-focused mindset to drive the department’s strategy and budget, you will personally tackle urgent, high-impact issues to keep the business moving forward, prioritizing actionable outcomes, constantly leveraging AI and automation to deliver faster, leaner legal support. You will also be instrumental in three massive transformational goals:

Platform & Corporate Consolidation: Guiding the legal strategy for our new unified platform while managing a wide and complex corporate structure of several legal entities under Shine x Cegid.
European Banking Expansion: Supporting the expansion of our banking product offerings across all our core markets.
Legal Ops & Process Innovation: Leading the technological transformation of the department, architecting highly innovative processes, and heavily integrating AI to optimize workflows.

What you will do

1. Executive Leadership & Commercial Strategy

Legal as a Business Unit: Redefine the legal function as a proactive, revenue-enabling business unit. Establish OKRs and KPIs that measure the department's impact on deal velocity, risk mitigation, and commercial growth.
Strategic Direction & Budget: Define the overarching strategy for the Legal & Privacy department and fully manage its budget, ensuring optimal resource allocation.
Executive Advising & Group Liaison: Working in lockstep with your manager, provide critical, business-first legal insights to the CEO and Core leadership. Serve as the primary liaison with the shareholders' legal department to maintain seamless alignment at the group level.
Risk & Performance Reporting: Establish robust, data-driven reporting frameworks to provide leadership with clear, actionable visibility into material legal risks and departmental efficiency.

2. Knowledge Management & Group-Wide Awareness

Culture of Awareness: Empower your team to design and roll out comprehensive legal, privacy, and IP training programs across all group entities.
Cross-Functional Enablement: Ensure teammates across Product, Sales, and Tech are equipped with the knowledge and playbooks they need to navigate legal & privacy compliance autonomously, fostering a company-wide culture of proactive risk management.

3. Strategic Legal, IP, & Regulatory Leadership

High-Stakes Intervention: While your team handles core execution, you will remain hands-on for complex, high-stakes negotiations, make tough strategic arbitrages, and step in for foundational legal analysis when the business demands it.
External Counsel Optimization: Strategically oversee and optimize the use of outside counsel, managing the external legal budget to ensure cost-effective, high-quality partnerships.
Intellectual Property: Directly oversee and manage all Intellectual Property (IP) matters for the Group, actively protecting and leveraging our core assets.
Cross-Border Expansion & Product Unification: Oversee the legal strategy to expand banking services across Europe. Partner with Product & Tech to manage the legal complexities of platform unification.

4. Corporate Governance & Entity Management

Entity Streamlining: Oversee corporate governance for our legal entities across Europe, delegating execution to your corporate team while maintaining high-level strategic oversight.
M&A and Restructuring: Provide executive-level legal counsel on corporate structuring, internal mergers, and consolidation efforts as we streamline operations.

5. Process Innovation & Legal Tech

Innovative Workflows: Continuously deconstruct and rebuild legal processes. Implement innovative, frictionless workflows that eliminate bottlenecks and allow the business to scale rapidly while minimizing the litigations.
Automation & AI: Champion the procurement and deployment of cutting-edge legal tech. Give your team the automated tools required to execute high-volume tasks faster and more efficiently, allowing them to focus on high-value commercial work.

What you will bring

Experience: 15+ years of legal experience with a significant portion in a senior leadership role (VP, Head of Legal, or General Counsel) within a high-growth Fintech, SaaS, or Banking environment.
Commercial Mindset: Demonstrate ability to run a legal department like a business unit, with a proven track record of reporting on legal risks to executive teams, managing budgets, and defining clear OKRs/KPIs.
Team Leadership & Enablement: Experience managing, mentoring, and scaling distributed, international legal teams, with a strong focus on driving internal knowledge sharing and legal awareness training.
Regulatory & IP Expertise: Deep understanding of European financial regulations (PSD2/PSD3, E-money), GDPR, commercial SaaS contracting, and Intellectual Property management.
Corporate Complexity: Proven ability to oversee complex corporate structures (multiple international entities) and guide the legal aspects of M&A or major tech migrations.
Process & Tech-Savvy: Demonstrated enthusiasm for process innovation and legal technology, with a clear vision for how AI and automation can revolutionize traditional legal workflows.
Language: Professional fluency in English is mandatory. Fluency in French is highly desirable. Additional European languages are a strong plus.
Leadership Style: A pragmatic, business-minded problem-solver who balances rigorous risk management with commercial agility, providing clear direction while giving the team the autonomy to execute.

Equal Opportunity Employer

Our recruitment process

A 30' First call with Recruiting Partner to get to know you better and share more about Shine.
A 45' Interview with Hiring Manager to discuss your past experiences and the role we are offering.
A 45' Interview with a member of the Legal & Compliance Team.
A 90' Business case presentation to highlight your skills and give you a hands-on feel for the role.
A 45' Business Leaders to gain a deeper understanding of the role and explore how the position will collaborate across Business Units and with the wider organisation.

ae:T1cb1,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

The Netherlands Payroll product at Shine

Our Netherlands payroll product, today offered as Employes by Shine, is a SaaS solution that helps Dutch companies run accurate, compliant payroll and manage core employee data in one place. It operates in a complex, business‑critical, regulation‑heavy domain where reliability and correctness matter every single month. The product is established and growing with an existing customer base and a full roadmap of improvements and new capabilities.

This role is an opportunity to take real ownership of that product while still having significant freedom to shape where it goes next. Payroll is inherently complex, and your goal is to make something complicated feel remarkably simple for customers. You will work with a strong, complete cross‑functional team — five engineers, an Engineering Manager, a Product Designer and a Payroll Expert — and have direct access to customers, business stakeholders and leadership. At the same time, the journey goes beyond optimising an existing product: Employes is becoming part of the broader Shine Payroll proposition, creating opportunities to rethink the product, expand its addressable market and build capabilities that can scale beyond the Netherlands. It is a role with significant autonomy, visible business impact and plenty of complex product problems still left to solve.

Your role as a Senior Product Manager, Netherlands Payroll

As Senior Product Manager for our Netherlands payroll product, you take end‑to‑end ownership of the strategy and roadmap and steer where the product goes next. You translate company and Payroll Tribe strategy into clear priorities and trade‑offs for the team, and work closely with Engineering, Design and our Payroll Expert to turn complex, compliance‑heavy requirements into simple, scalable product solutions. You ensure we continue to serve existing customers exceptionally well, while evolving the product as part of Shine Payroll and unlocking new growth opportunities beyond the Netherlands.

Your responsibilities will include

Own the product strategy and roadmap for our Netherlands payroll product, translating company and Payroll Tribe strategy into clear priorities and trade‑offs for the team.
Lead product discovery to identify the highest‑impact customer and business problems, and work closely with Engineering, Design and our Payroll Expert to turn complex payroll requirements into simple, scalable product solutions.
Drive product initiatives end‑to‑end — from discovery through delivery, launch, adoption and measurement of impact — using customer insights, product data and commercial performance to inform decisions.
Partner with Sales, Customer Success and Marketing to ensure strong alignment between product development and market needs, and to support successful launches and adoption in the market.
Contribute to broader Payroll Tribe initiatives, including the transition towards Shine Payroll and opportunities to reuse capabilities across markets and products.

📍 Job located in Amsterdam, Netherlands with possibility of two remote working days per week.

About you

You bring strong Product Management experience, ideally in B2B SaaS, with a proven track record of owning a product roadmap and driving discovery and delivery end‑to‑end.
You have strong technical affinity and enjoy working closely with engineers on complex, rules‑based or integration‑heavy products; experience in payroll, HRTech, FinTech or another regulated/compliance‑heavy domain is a strong plus.
You are data‑driven and outcome‑focused: you combine qualitative customer insights, product analytics and commercial performance to shape priorities and make clear product decisions.
You are a clear, structured communicator and strong stakeholder manager, able to explain complex topics simply and align engineers, payroll experts, commercial teams and leadership around a shared direction.
You demonstrate high ownership and strong prioritisation: you create focus in an environment with many opportunities and competing requests, collaborate closely with Engineering, Design and domain experts, and are comfortable making progress in ambiguity.
You communicate fluently in English and Dutch (C1/C2 level).

Nice to have:

Experience with payroll, HRTech, FinTech or another regulated/complex domain
Experience with product‑led growth and self‑service SaaS products
Experience working on products for SMEs and/or accountants
Experience with integrations, APIs and third‑party platforms
Experience working in an international or multi‑market organisation

Our recruitment process

1️⃣ 45' call with Saskia (Talent Aquistion)

2️⃣ 30' interview with Rob (Hiring Manager)

3️⃣ A 2h deep dive meeting in our office in Amsterdam to highlight your skills and give you a hands-on feel for the role

4️⃣ A soft skills interview based on personality assessments to see how we can best support your growth at Shine & team introduction

Equal Opportunity Employer

af:T2129,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

The Banking Compliance & Risk team at Shine

The Compliance & Risk team keeps Shine's customers and accounts safe from financial crime. Our mission is to detect and prevent fraud and money laundering and to secure customer accounts, without making life harder for the business owners who make up almost all of our customers.

The team owns anti-money laundering (risk scoring, transaction monitoring and alerts, suspicious activity reports, sanctions and PEP screening) and fraud detection and prevention (real-time monitoring, pattern analysis, case investigation and resolution). It also owns the back-office products that our AML and fraud employees use every day.

Every decision this team makes carries a cost on both sides. A missed fraud pattern costs customers money and puts our banking licence at risk. A false alert freezes the account of a plumber on the day they need to pay a supplier. We must get both right, across multiple countries, under regulators that keep changing the rules.

The work also decides how much manual review our compliance and operations teams carry. Sharper risk scoring, better alert rules and good case tooling reduce the number of alerts an analyst opens and the time each one takes.

Your role as a Senior Product Manager

As the Product Manager of the Compliance & Risk team, you own the product strategy for how Shine detects and prevents financial crime and fraud. You build deep knowledge of AML and fraud regulation across France, Germany, the Netherlands and Denmark, and turn it into products that analysts can work with quickly and that legitimate customers barely notice.

You work every day with an engineering manager, a designer, and the compliance, fraud and operations teams who use what we build. You need enough technical depth to question trade-offs on detection logic, rules and models, and data pipelines, and to bring technically driven opportunities into the team's priorities.

Your responsibilities will include:

Own the AML and fraud roadmap. Set the strategy for risk scoring, transaction monitoring, sanctions and PEP screening, and real-time fraud detection, and decide what we build, buy or change in each area.
Run the team on outcomes. Define KPIs such as false positive rate, fraud loss rate, time to resolve a case, and the share of alerts closed without manual review, and tie every project to at least one of them.
Turn regulation into scoped work. Follow regulatory change in our four markets, including the EU AML package and the payment rules on fraud and strong authentication, and translate each change into work with an owner and a date.
Make security proportionate to risk. Shape the customer experience of strong authentication, phishing protection and account alerts so that friction rises only where risk rises.
Build the back-office tools with the analysts. Sit with the people who work the alerts and cases, measure where their time goes, and ship tooling that removes the slowest steps.
Work with engineering on data and detection. Own the trade-offs between rules and models, data quality, and where AI can triage alerts, with explainability and an audit trail a regulator can inspect.
Set the strategic direction for our transaction monitoring and behavioral analytics across countries.
Partner with compliance leadership. Write requirements that hold up in an audit, and give compliance officers the evidence they need to approve changes quickly.
Drive discovery and delivery. Talk to customers and analysts every week, look for fixes that solve several problems at once, and mix structural improvements with quick wins.
Manage incidents. Lead the product response to fraud spikes, alert backlogs and detection failures, and follow up until the root cause is fixed.

📍 Job located in Berlin; Amsterdam; Copenhagen; Madrid with possibility of two remote working days per week

About you

5+ years as a Product Manager in a start-up or scale-up, with banking or fintech as a strong plus
Experience building AML, fraud, KYC, transaction monitoring or sanctions screening products, or comparable risk products in payments or marketplaces
Proven expertise in product discovery, delivery and data analysis, including pulling and reading the data yourself to size a problem
Working knowledge of system architecture, data pipelines, rules engines or machine learning based detection
Experience managing incidents and bugs and holding a high bar for operational reliability
Comfort in a regulated environment where requirements change and not everything is defined up front
Ability to work with compliance officers and fraud analysts and to make decisions with them on incomplete evidence
A strong product mindset
Fluent in English. French, German, Dutch or Danish is a plus.

Our recruitment process

1️⃣ 45' call with Saskia (Talent Acquisition Manager)

2️⃣ 30' interview with Sebastian (Hiring Manager)

3️⃣ A 1,5h business case presentation to highlight your skills and give you a hands-on feel for the role

4️⃣ A team introduction, followed by a soft skills interview based on personality assessments to see how we can best support your growth at Shine

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.
Mission-driven culture: Help entrepreneurs succeed with smarter financial tools.

Equal Opportunity Employer

b0:T1abd,

The Event Manager role at Shine

As an Event Manager, you'll plan and deliver a portfolio of digital and in person events, from webinars and online sessions to trade fairs, partner events and experiences hosted by Shine. Working across marketing, sales, product and external partners, you'll make sure every event is genuinely useful for its audience, true to our brand, and measurable against clear goals.

You'll own the event journey from start to finish: shaping the concept, coordinating delivery, driving attendance, creating opportunities for sales follow up, and learning from every result to make the next event even better.

What you'll do

Develop an event strategy and calendar that drive Shine's brand awareness and lead generation goals
Plan and deliver digital and offline events, including webinars, virtual sessions, conferences, trade fairs, partner events, and customer or community events
Build event concepts, audience journeys, agendas, formats and messaging together with internal subject matter experts
Manage event projects from brief to follow up, including timelines, budgets, venues or platforms, suppliers, speakers, production, logistics and contingency plans
Partner with brand, content, performance marketing and sales teams to create campaigns that attract the right audiences and inspire participation
Coordinate event communications and assets such as landing pages, registration flows, invitations, reminders, signage, presentations and content after the event
Set up processes for capturing, qualifying, routing and following up on event leads, working closely with sales and marketing operations
Build strong relationships with venues, agencies, technology providers, media, and event or ecosystem partners, negotiating scope and costs where appropriate
Track event performance and share clear reporting after each event, covering attendance, engagement, audience feedback, lead quality, pipeline contribution and spend
Turn insights from performance data and attendee feedback into better formats, campaigns and operational processes
Champion a consistent, high quality Shine brand experience at every event touchpoint

What you'll bring

Experience planning and delivering digital and in person events, ideally in B2B, SaaS, technology or a similarly fast moving environment
Strong project management skills, with the ability to juggle multiple workstreams, deadlines and stakeholders at once
A solid understanding of how events contribute to brand building, demand generation and sales conversations
Confidence working with teams across the business and with external suppliers, from early concept through to on site or live delivery
A data informed approach: you know how to define useful measures, interpret results and turn learnings into practical improvements
Clear, audience focused communication and a strong eye for detail
A proactive, adaptable mindset and the ability to stay calm when plans change
Familiarity with event platforms, registration tools, CRM systems and marketing automation tools, or the ability to pick up new tools quickly
Professional fluency in German(C1 and above) and English is a plus

What success looks like

Success is measured against the objectives agreed for each event and its audience, which may include:

Audience reach and fit: reaching the intended audience and attracting a strong share of relevant attendees
Participation and experience: registrations, attendance rate, engagement, attendee feedback and an on brand experience
Brand impact: brand reach and awareness signals, alongside qualitative feedback where direct attribution isn't possible
Lead generation and follow up: leads captured, lead quality, and complete, timely sales follow up
Commercial contribution: qualified opportunities and pipeline contribution where attribution is appropriate
Operational delivery: budget adherence, cost per attendee or qualified lead, and delivery against agreed timelines
Continuous improvement: actionable learnings from results and feedback that shape even stronger future events

Equal Opportunity Employer

Our recruitment process

1️⃣ A 30' first call with Recruiting Partner to get to know you better and share more about Shine.

2️⃣ A 45' interview with Hiring Manager to discuss your past experiences and the role we are offering.

3️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

4️⃣ A 30' Personality Assessment feedback session

b1:T21f1,

Banking Tribe at Shine

Banking Engineering at Shine covers a wide scope: core financial infrastructure, customer-facing banking products, onboarding and compliance flows, and the operational systems that keep everything running reliably. The teams here work on problems where correctness, reliability, and regulatory expectations are not secondary concerns.

As Shine grows across Europe, the Banking organisation is evolving to support more markets, more complex products and regulatory requirements, and higher expectations around reliability, scalability, and operational control.

Your Role as VP Engineering, Banking

Reporting to the Senior VP of Engineering, you'll build and lead the engineering organisation behind Shine's banking technology: secure, reliable, and held to the standard expected of a modern financial institution. You'll partner closely with Product, Compliance, Risk and Security so that engineering practice supports product innovation and regulatory obligation at the same time.

The Banking Tribe is close to 100 people including Product and Design, spanning core banking, cards, customer lifecycle, fraud and AML and the full customer experience interacting with the banking products.. You'll lead the engineering side of that through a team of engineering managers, and help shape the broader global engineering strategy beyond it.

Two things will define your first year. The organisation has grown quickly and delivery predictability has not kept pace: planning, communication and operational maturity all need to catch up with the size of the org. At the same time, Banking is expanding into new markets, so you'll be building for passporting and multi-market operation while the existing business keeps running.

What you'll do

Lead the organisation

Lead and develop the Banking engineering organisation through your engineering managers, and build the bench beneath them.
Design the organisation, operating model and resource plan as the business grows, and hire the people it needs.
Set a culture of ownership and accountability where teams are trusted to decide and held to their outcomes.

Raise the bar on delivery and operations of our products

Make delivery predictable and transparent: better planning, clearer communication, documentation people actually use.
Strengthen engineering operations across incident management, monitoring, observability and alerting, and the reliability that follows from them.
Keep technical debt and operational risk as deliberate choices rather than accumulated surprises.

Own engineering in a regulated business

Partner with Compliance, Risk and Security so regulatory obligations are designed into how we build, not audited in afterwards.
Balance speed against governance, and be the person who can defend where that line sits to a product leader and a regulator alike.
Become the technology partner the banking business relies on for its most significant initiatives.

Shape what comes next

Contribute to Shine's engineering strategy and technology roadmap.
Advise senior leadership on engineering priorities, organisational development and where to invest.
Partner with Product leadership so engineering execution lands on customer and business outcomes.

📍 Location: We are flexible. You can work hybrid from one of our hubs (Barcelona, Madrid, Porto, Paris, Copenhagen, Amsterdam, Berlin). Travel bi weekly, roughly 2 days. 3 days in office a week

About you

What you'll need

Significant experience leading a multi team engineering organisation through engineering managers, within a licensed financial institution: a bank, neobank, payments institution, or banking-as-a-service provider.
You have owned systems where money moves and correctness is non-negotiable (ledgers, payment rails, reconciliation), under genuine supervisory scrutiny: AML and KYC, fraud, PSD2, audits, direct regulator engagement.
A track record of building high-performing teams through coaching and organisational design, and of raising the bar on reliability and delivery practices.
Credibility with executive stakeholders, and real partnership with Product, Security, Compliance and Risk. In banking these are not functions you route around.
You've led engineering in a cloud-native environment where teams own what they run: CD, TDD, and the engineers who built a service on call for it in production. If your experience sits in a legacy estate, you were the one modernising it.

Nice to have

SEPA and EU payment rails, multi-market passporting, or scaling an organisation through a licence application or regulatory expansion.
Leading a team through a post-merger integration or large-scale organisational change.

What success looks like after six months

The organisation trusts you.

Your managers feel supported and your senior engineers bring you the hard problems rather than routing around you. You know where the talent and the gaps are, and you've acted on at least one of the gaps.

Compliance, Risk and Security treat you as a partner.

You've been through at least one real regulatory or security decision with them, and both sides came out of it trusting the other's judgement.

Operations and delivery have moved, not just been assessed.

You can describe our operational strengths and weaknesses with evidence. At least one meaningful improvement is live and holding, whether in incident management, reliability, or how teams plan and communicate their work. Stakeholders have noticed the difference.

The organisation has a direction and the first move is made.

You've proposed where the engineering organisation needs to go structurally, secured agreement on it, and started the first change. The team can describe that direction back to you.

Equal Opportunity Employer

b2:T17f8,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

The Product Marketing Team Structure at Shine

The Product Marketing Manager will report functionally into Product Marketing but will operate day-to-day as part of the Dutch Business Unit — partnering closely with the Business Unit Lead on activity, revenue, and commercial prioritisation.

The role spans the full arc from market understanding to in-market execution, with insights feeding back into the product and roadmap.

Your role as a (Senior) Product Marketing Manager at Shine

We're looking for a Product Marketing Manager to own how Shine's Payroll product reaches, lands with, and grows its customer base in the Dutch market.

Success in this role means measurable impact on acquisition, activation, adoption, and retention: the product clearly positioned against local competition, and a reliable flow of market insight feeding the roadmap in close partnership with Product Managers.

Your responsibilities will include:

Market & competitive intelligence: Size the market, track trends and competitors, maintain differentiators and pricing benchmarks, and translate insights into clear recommendations.
Customer understanding & segmentation: Own the research rhythm in Netherlands (in-app feedback, surveys, interviews, behavioural data, CS/Sales input) and identify underserved segments and use cases.
Whitespace & opportunities: Size and prioritise new opportunities in local and global context and partner with Product Managers on market-specific discovery.
Positioning, offer & go-to-market: Localise global positioning and narrative for the Dutch market, define proof points and competitive angles per segment, shape plan differentiation and upsell triggers, and lead hands-on GTM execution (launches, campaigns, messaging).
Product presence & lifecycle: Own how the product shows up in the Dutch market — website, activation flows, in-app messaging, onboarding — and drive adoption, retention, and feature awareness with clear accountability for outcomes.
Sales & CS enablement: Equip Sales and CS with sharp enablement: messaging guides, competitive battlecards, objection-handling frameworks, and launch briefings.

📍 Job located in Amsterdam with possibility of two remote working days per week

About you

You have 3–6 years of experience in Product Marketing and feel at home working on digital or SaaS products.
You like to take ownership: you’ve already led product or feature launches end to end – from first insight to live release.
You can turn complex technical topics into simple, creative stories that people actually get and that create real “aha” moments.
You’re a natural collaborator and communicator, working smoothly with Product, Sales, Marketing, and other teams to keep everyone aligned.
You care about outcomes: you set clear KPIs, track what’s working (and what isn’t), and adjust your approach based on data.
You think in value and impact, and you enjoy shaping pricing, packaging, and value propositions so they make sense for customers and the business.
You’re AI-native: tools like ChatGPT or Claude are already part of your workflow, and you’re curious to keep exploring what’s possible.
You communicate fluently in English and Dutch (C1/C2 level).

Our recruitment process

1️⃣ 45' call with Saskia (Talent Aquistion)

2️⃣ 30' interview with Rob (Hiring Manager)

3️⃣ A 2h deep dive meeting in our office in Amsterdam to highlight your skills and give you a hands-on feel for the role

4️⃣ A soft skills interview based on personality assessments to see how we can best support your growth at Shine & team introduction

Equal Opportunity Employer

b3:T2200,

Customer Lifecycle at Shine

Customer Lifecycle owns every regulated step a business takes with Shine Banking: applying for an account, proving who they are, keeping their data current while they're a customer, protecting them and Shine from fraud and financial crime, and closing the account when they leave. Three teams sit in the area:

Customer Journey owns company and user onboarding in every market. That covers the application flow, identity verification, beneficial owner management and the back-office reviews behind a first onboarding. It also handles company creation, starting with capital deposit in France, and team management for admins and accountants.

Customer Data Integrity keeps company and customer data current. It connects to local company registries, runs ongoing monitoring, and owns the journeys that follow a change: Re-KYC, KYB updates, changes to ownership structure, and account closure.

Compliance & Risk detects and prevents financial crime and keeps customer accounts secure. It owns AML: customer risk scoring, sanctions and PEP screening, transaction monitoring, alerts and SARs. It also owns fraud detection and investigation, the customer experience around strong customer authentication, phishing and account alerts, and the back-office tools compliance operators work in.

The area is building one onboarding and customer data platform for four markets. Germany runs on Kontist's platform today and France runs on Shine's original one. The new platform is live in the Netherlands, Denmark and Germany follow over the next six months, and France migrates in the first half of 2027. France runs several onboarding flows today, and the migration moves, rebuilds or retires each one.

Each market has its own registries, identity methods and regulator. Denmark verifies identity with MitID. The Netherlands and France use document checks. One system has to handle all of them, with local rules set through configuration.

Every manual review costs operations time and costs the customer days. Automating onboarding decisions, screening escalations and account closure gives the best return on engineering effort in the area, and that work has started.

Your Role as a Product Director, Customer Lifecycle

You own Customer Lifecycle. You report to the SVP of Banking Product and you sit in the banking product leadership team.

Your job is to decide what the area should deliver in 12 to 24 months, get the teams building toward it, and be accountable for the outcome. That means owning the strategy and the multi-quarter plan, managing and growing the PMs in the area, and deciding the order of work when market launches, the France migration and embedded banking all need the same teams in the same quarter.

The area will grow. You will shape which teams we add and in what order, as banking expands to new markets and embedded banking.

You work closely with Compliance, Legal and Banking Operations. They own the regulatory interpretation and the operational policy. You own the product that puts both into practice for customers and operators.

This is a hands-on leadership role. You will spend time in the detail of review workflows and data models, and time in the room with Compliance and the other pillar leads. You should want both.

Your responsibilities will include:

Own the Customer Lifecycle roadmap end to end. Onboarding, identity verification, customer data, ongoing monitoring, Re-KYC, account closure, AML, fraud and account security. Set the OKRs for the area, connect them to the banking tribe objectives, and plan the roadmap as platform capabilities with market rollouts on top.
Lead and develop your product teams. Support and challenge your PMs and engineering leads. Own hiring, performance and growth in the area, fill the open PM seats, and set the bar for outcome-focused discovery and delivery.
Deliver onboarding on the new platform in every market. Netherlands, Denmark, Germany and then the France migration, including multi-UBO onboarding, eID and capital deposit. You do this together with Banking Foundation, Strategic Providers & Projects, Banking Operations and Compliance.
Automate the manual work. Automatic onboarding validation, screening escalations, Re-KYC and account closure. Every case the system clears is a case operations never touches, and a customer who gets an answer the same day.
Build the customer data platform. One place that holds current company and customer facts from registries and user input, with a clear record of where each fact came from. Operators should never type in data an official registry already holds.
Make onboarding embeddable. Define how another Shine product or a partner starts an onboarding, how the regulated journey runs inside their experience, and what status and events they get back.
Track what matters. Onboarding conversion and time from application to open account, share of applications approved without manual review, review queue size and handling time, Re-KYC completion, time to close an account, data freshness, fraud losses, and the share of monitoring alerts that turn out to be real cases.

📍 Job located in Paris, Berlin, Amsterdam or Copenhagen with possibility of two remote working days per week

About you

6+ years in product, with several years on onboarding, KYC/KYB, financial crime or customer data in a bank, payments company or regulated fintech. You have shipped things where a mistake means a regulator finding or a customer locked out of their money.
You have managed product managers, not only projects. You have hired at least one.
You know KYC, KYB, UBO identification, AML screening, transaction monitoring, fraud prevention and periodic review, and how the rules differ between EU markets. You can design a review workflow with an operations lead and discuss an event contract or data model with a staff engineer.
You have built products for customers and for internal operators, and you know the back-office tool decides how fast a customer gets an answer.
You have worked inside a regulated environment and treat compliance as part of the product.
You make decisions with incomplete data and say what your confidence level is.
You are AI-fluent. You use AI tooling in your own work, and you have a view on where it changes onboarding and compliance: document checks, automated decisions, transaction monitoring, fraud detection, review triage, and the operational tooling behind them.
You write clearly in English.

Equal Opportunity Employer

b4:T1bb7,

Your Role as a Team Lead Growth (upsell and cross-sell)

You will own the people, the performance, and run the commercial strategy behind upselling and cross-selling at Shine. This is a hands-on leadership role: you’ll build the playbook, coach the team every day, continuously test new growth opportunities, and step into the most important customer conversations yourself.

What you'll be doing day-to-day

Lead and build the Customer Growth team: Own the full team lifecycle, from hiring and onboarding to coaching, performance management, and development. Set a high bar, create a strong performance culture, and help every team member get better.
Own upsell and cross-sell revenue: Take responsibility for the team’s commercial performance across the existing customer base. Identify new customer segments, use cases, and opportunities, build the pipelines to address them, and turn successful tests into scalable revenue motions.
Run the performance engine: Own the daily operating rhythm and the KPIs behind it — activity, conversations, opportunities, upgrades, conversion rates, revenue, and more. Know where the funnel is working, where it is breaking, and what the team needs to do about it.
Coach relentlessly and improve the playbook: Listen to calls, review pipelines, challenge deals, sharpen messaging, improve objection handling, and continuously raise the standard of execution. Turn what works into repeatable processes the whole team can use.
Build the right commercial infrastructure: Partner closely with RevOps to continuously improve CRM setup, lead routing, segmentation, workflows, automation, dashboards, and the tools your team needs to perform at its best.
Own forecasting and reporting: Provide clear daily, weekly, and monthly visibility into performance, pipeline, conversion, revenue, experiments, and risks. Turn the numbers into actions rather than simply reporting them.
Stay a player-coach: Take on difficult conversations, and new sales motions yourself. Test new approaches before asking the team to scale them. We believe the best sales leaders stay close to customers and close to the craft.

How you'll be measured

ARPU uplift on the base you work
Upsell rate and cross-sell rate per market
Conversion rate per motion, and pipeline coverage

About you

You have led a high-performing, call-based commercial team. You bring at least two years of experience managing sellers, account managers, or CSMs in a high-volume, phone-first environment — with a revenue or commercial target you were directly accountable for.
You know how to sell because you have done it yourself. You came up through the craft, not around it. You are comfortable picking up the phone, handling objections, closing a deal — and you still enjoy doing it.
You are a builder. You have created a sales motion, playbook, process, or team from the ground up. You are comfortable with ambiguity, fast iteration, and figuring out what works before there is a perfect blueprint.
You are rigorous about performance. You think in funnels, activity levels, conversion rates, and revenue outcomes. You know the numbers behind your team’s performance and coach from evidence rather than instinct.
You are hands-on with the tools. You are comfortable working directly in HubSpot, Aircall, Slack, Notion, and BI tools. You can build a view, inspect a pipeline, and get to the numbers yourself without waiting for someone else to do it for you.
You can lead across markets and cultures. You are comfortable managing people across different countries, products, and local contexts while creating one clear performance culture and operating rhythm.
You communicate clearly and directly. Professional fluency in English and French or German, is essential.

Our recruitment process

1️⃣ 30' call with Talent Acquisition

2️⃣ 45' interview with Hiring Manager

3️⃣ 60' business case presentation to highlight your skills and give you a hands-on feel for the role

4️⃣ A team introduction, followed by a soft skills interview based on personality assessments to see how we can best support your growth at Shine

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

b5:T1a30,

DEPARTMENT at Shine

Your Role as a POSITION

This is a high-impact position within the People function, reporting directly to the Chief People Officer. You will be the single owner of compensation and benefits at Shine, shaping and delivering the rewards approach that helps us attract, retain and motivate the talent we need to scale: pay philosophy and structures, salary benchmarking, annual review cycles, equity and incentives, benefits and pay transparency. You work closely with the Chief People Officer, Finance, business leaders and People Business Partners to make sure our rewards are competitive, fair and easy to explain, across every country we operate in. You bring a hands-on, build-it-yourself mindset and know when to bring in partners, platforms and expertise to extend your reach.

Defining and evolving Shine’s compensation philosophy, job architecture and salary bands, so that pay decisions are consistent, fair and grounded in market data
Owning market benchmarking across our locations (France, Germany, Denmark, Poland, Netherlands, Spain and Portugal), selecting and managing salary survey providers and keeping our pay positioning current in a fast-moving fintech market
Designing and running the annual compensation review and bonus cycles end to end: budget modeling with Finance, guidelines and tooling for managers, calibration, communication and post-cycle analysis
Advising on offers, promotions and internal moves, partnering with Talent Acquisition and People Business Partners to protect both competitiveness and internal equity
Leading pay equity analysis and preparing Shine for pay transparency requirements, including the EU Pay Transparency Directive, in partnership with Legal and local counsel
Building clear, simple reward communication for employees and managers, such as total rewards statements, manager toolkits and FAQs, so people understand and trust how they are paid
Using people data to inform decisions: reporting on pay competitiveness, compa-ratios, attrition and cost of compensation, and giving the Chief People Officer and leadership team clear insight and recommendations
Working with Payroll, HRIS and Finance partners to keep processes accurate, auditable and as automated as possible´
Using AI to make rewards work faster and smarter, for example for benchmarking analysis, pay equity modeling, manager guidance and employee Q&A, while keeping human judgment, data privacy and fairness at the center of every pay decision

About you

You have min. 6 years of experience in compensation and benefits, ideally in a scale-up, tech or fintech environment, and you are comfortable owning the full rewards agenda without a team
You have designed and run salary bands, job levels and compensation cycles, and you can explain the reasoning behind them to a CEO as easily as to a first-time manager
You are confident with data: comfortable building models Google Sheets, working with benchmarking tools and turning numbers into clear recommendations
You understand European pay equity and transparency regulation, or you have the curiosity and rigor to get up to speed quickly
You are a trusted, discreet partner who can handle sensitive information and build credibility with leaders, People colleagues and employees alike
You keep things simple, fair and measurable, and you choose pragmatic solutions that fit a growing company over heavy processes
You communicate fluently in English; French and/or another European language is a plus
You are curious about AI and already use it in your work, and you know where it adds value in compensation and benefits and where sensitive pay data and decisions need human oversight

Equal Opportunity Employer

Our recruitment process

1️⃣ A 30' first call with Isabella (Director Talent Acquisition) to get to know you better and share more about Ageras.

2️⃣ A 45' interview with CPO to discuss your past experiences and the role we are offering.

3️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

4️⃣ A 30' team introduction, followed by a soft skills interview to see how we can best support your growth at Shine.

b6:T1928,

Here's a quick look at how our team is structured

Pilar, our VP Customer Success, is leading the build of the Customer Success function at Shine, with a clear mandate: create a human-led revenue engine rooted in customer value.
You will be joining a team being built from the ground up, which means you'll have direct impact on how Customer Success is defined and executed at Shine.
You are the commercial engine for our German business. You work the sevdesk customer base, and kontist joins your scope as we phase it in.
You report to our Team Lead Growth and work alongside colleagues running the same motions in France, Denmark and the Netherlands.
You'll work hands-on with tools like HubSpot, Aircall and Mojo to run your outreach sequences and manage your call pipeline.

Your Role as a Customer Growth Manager DE

Your mission? Grow our German revenue on both ends - win new customers, and grow and keep the ones we already have. You will be on the phone every day, and you will carry a number.

What you'll be doing day-to-day

Acquire new customers. Work inbound leads and run outbound sequences to small businesses and freelancers in Germany. Qualify, demo, close. This is real new business, not order-taking.
Own expansion sales. Call existing sevdesk customers, understand how their business has changed, and recommend the subscription tier or add-on that actually fits. You own the upsell number for Germany.
Prevent churn and win customers back. Our German winback and churn prevention motion goes live in September. You take the retention conversations: spot the risk early, handle the objection, demonstrate the value, and bring back the ones who already left.
Sell through every touchpoint. Phone first, supported by email and chat. Document every activity, opportunity and outcome in HubSpot accurately.
Own your commercial performance. Work to clear revenue and activity targets, watch your own conversion rates, and improve your approach without waiting to be told.

How you'll be measured

New customer revenue and conversion rate
Upsell and cross-sell rate, and ARPU uplift on your base
Churn saved and winback save rate
Call volume and pipeline discipline

About you

Natural drive and empathy. You genuinely enjoy being on the phone, you listen far more than you speak, and you have the resilience to shake off a "no".
Proven track record. Experience in sales, account management, inside sales or another conversion-focused role, ideally in a high-volume, customer-facing environment. SaaS or fintech is a plus, and so is having sold to small business owners.
You can do both sides. Hunting new customers and growing existing ones are different muscles. We need someone who is comfortable with both.
A performance mindset. You are structured, dependable, and you treat your KPIs as a roadmap rather than a report card.
A team-first attitude. You aren't afraid to ask for help, you're quick to offer it, and you view feedback as a tool for personal growth.
Tech fluency. Instantly comfortable with Slack, HubSpot, Aircall, Mojo and Notion.
Language proficiency. Native or bilingual fluency in German, paired with a clear, professional command of English.

Our recruitment process

1️⃣ 30' call with Talent Acquisition

2️⃣ 45' interview with Hiring Manager

3️⃣ 60' business case presentation to highlight your skills and give you a hands-on feel for the role

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

b7:T1e36,

The Tax & Year-End area at Shine

Your role as Senior Product Manager, Global Tax

As Senior Product Manager, Global Tax, you own the tax half of the engine. You lead the product side in a cross-functional team of engineers, design and tax domain experts building a multi-country tax module, natively integrated with the common ledger underlying Shine and able to run on top of other systems. Germany comes first, with France close behind and Spain next. You will work hand in hand with the Senior PM for Global Year-End: their output is your input.
📍 Job located in Berlin, Germany with possibility of remote working days

What you will do

Own the Global Tax strategy and roadmap — all annual business tax returns across all core markets sequenced by customer value and regulatory deadlines.
Build one tax engine, not three products — define what is shared (data model, tax mapping from the ledger, rules framework, review workflow) and what is local (forms, calculations, validations), so each new country is a configuration, not a rebuild.
Own electronic filing end-to-end — transmission and certification through ELSTER/ERiC in Germany and the equivalent channels in France and Spain, including submission status, error handling and checking the tax assessment (Steuerbescheid) against the filed return.
Serve two segments on one engine — primarily a comprehensive, high-throughput workflow for tax advisors and CPAs, and secondarily a simplified, guided DIY experience for business owners in Shine Micro.
Make AI a core capability — pre-filled returns, automated classification of tax-relevant postings, plausibility checks and clear explanations that let advisors review instead of re-key.
Run deep discovery with tax advisors — sit with Steuerberater and their teams during tax season, understand where time is lost today, and turn that into a sharp, prioritised backlog.
Keep the product compliant year after year — set up a reliable process for annual form changes, new legislation and authority interface updates, so advisors can trust the product when deadlines hit.
Orchestrate across the ecosystem — partner closely with Global Year-End, Core Accounting, Advisor, the common ledger teams and the local products in France, Germany and Spain.

What success looks like

German tax advisors file their clients' core annual business tax returns from Shine via ELSTER, with a high first-time acceptance rate.
The handoff from Global Year-End to Global Tax is seamless: approved accounts flow into tax returns without manual re-entry.
The engine architecture is proven multi-country, with France live or in beta on the same foundation.
Advisors measurably win back time per return, and Micro customers can complete a simple return on their own.
Annual form and legislation updates ship on time, every year, without fire drills.

What you will bring

You are a seasoned product manager — 5+ years building complex B2B SaaS, ideally in tax, accounting, ERP or other regulated domains, with a track record of taking products from discovery to adoption.
You have good accounting fundamentals — you have a good understand of double-entry bookkeeping, charts of accounts, and how a ledger turns into financial statements.
You think in platforms — you can separate what is shared from what is local across countries and turn that into a scalable engine.
You are technically fluent — comfortable discussing data models, rules engines, APIs and government interfaces with engineers.
You are AI-fluent — you use AI in your own workflow and think critically about where AI should change how tax work gets done.
You care about precision — tax filings leave no room for “almost right”, and you design for correctness, auditability and trust.
You communicate clearly — with engineers on system design, with tax advisors on workflow needs, and with leadership on trade-offs.
You are fluent in English; German is a big plus.

Equal Opportunity Employer

Our recruitment process

A 30' first call with Recruiting Partner to get to know you better and share more about Shine.
A 45' interview with Hiring Manager to discuss your past experiences and the role we are offering.
A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.
A 45' meeting with the team to get a feel for how the team works together.
A 30' team introduction, followed by a soft skills interview to see how we can best support your growth at Shine.

b8:T15b1,

Your Role as a Senior Lifecycle Manager

We are seeking a data-driven and creative Senior Lifecycle Manager to join our dynamic marketing team. In this pivotal role, you will own the customer journey post-acquisition, with a direct focus on increasing customer lifetime value. You will design, implement, and optimize strategic initiatives aimed at retaining our valued customers and driving growth through targeted upselling and cross-selling campaigns.

Your Responsibilities

Develop & Execute Retention Strategy: Design and implement a comprehensive lifecycle marketing strategy to increase customer engagement, satisfaction, and loyalty, ultimately reducing churn.
Identify Upselling Opportunities: Analyze the customer base to identify key segments and triggers for upselling to higher-tier plans or cross-selling additional features.
Manage Multi-Channel Campaigns: Create and manage automated and personalized campaigns across various channels, including email, in-app messaging, and push notifications, to nurture customer relationships.
Analyze Customer Behavior: Dive deep into customer data to understand usage patterns, identify pain points, and uncover opportunities for intervention and value communication.
Collaborate Cross-Functionally: Work closely with the Product, Sales, and Customer Success teams to ensure a seamless customer experience and align on lifecycle initiatives.
Measure & Report: Define, monitor, and report on key performance indicators (KPIs) such as churn rate, customer lifetime value (LTV), and upsell revenue. Use A/B testing and data analysis to continuously optimize campaign performance.
Be the Voice of the Customer: Gather feedback from your campaigns and analysis to provide insights to the wider organization, helping to shape the future of the sevdesk product and customer experience.

What Success Looks Like

Increased ARPA: You will successfully develop and execute campaigns that lead to a measurable increase in Average Revenue Per Account (ARPA) through effective upselling and cross-selling strategies.
Improved Retention Rates: Your initiatives will directly contribute to higher customer satisfaction and loyalty, resulting in a significant improvement in customer retention rates and a reduction in churn.
Enhanced Customer Engagement: You will foster a more engaged user base that understands and utilizes the full value of the sevdesk platform, leading to stronger, long-term customer relationships.

📍 Job located in Berlin, Germany

Office policy: 3 days in the office

About you

Proven experience in a Lifecycle, CRM, or Retention Marketing role, preferably within a B2B SaaS or tech company.
Strong track record of developing and executing successful upselling and retention campaigns that delivered measurable results.
Expertise with marketing automation and CRM platforms (e.g., HubSpot, Braze, Salesforce Marketing Cloud).
Highly analytical and data-driven, with the ability to translate complex data into actionable insights.
Excellent project management and communication skills, with an ability to work effectively with cross-functional teams.
A customer-centric mindset and a passion for understanding and improving the user journey.
Fluency in German and English is required.

Equal Opportunity Employer

b9:T16d0,

👀 The Customer Service at Shine

Transforming our customers' banking and administrative experience isn’t just about creating amazing tools. It’s about delivering exceptional service every day. By joining us as a Customer Support Specialist, you'll play a key role in shaping the customer service of tomorrow.

👀 Here’s a quick look at how our team is structured:

Guillaume, our VP Customer Service, ensures operational excellence in Europe,
In France: Minh, our Head of Customer Support, driving impactful projects and supporting five talented Customer Support Team leads.
In France: five teams, each led by a CS Team lead - including your future manager - working to deliver tailored solutions to our customers. By joining one of these teams, you’ll become the go-to contact for our customers and directly responsible for their experience with Shine.

📋 Your Role as a Customer Support Specialist

Your goal? To assist them in managing their professional accounts (bank cards, transfers, direct debits) and simplify their administrative tasks so they can focus on their core business.

You will be responsible for:

Providing the most comprehensive and high-quality responses to entrepreneurs and small businesses contacting Shine via email, chat or phone,
Investigating complex cases related to bank accounts, administrative issues, or insurance,
Prioritizing the requests in your portfolio, choosing the best channel (email, chat or phone) to understand and resolve your customers’ situations,
Developing a strong attention to detail that allows you to anticipate the “little extra” that reassures and retains our customers,
Proactively communicating with your team members and other departments at Shine (Sales, Product, Compliance, etc.) to handle specific situations.

🏡 Based in Paris with a requirement of 5 days per week on-site

🔎 About you

You have prior experience in a customer support role, ideally in a SaaS company,
You have an excellent command of French, especially in writing, with clear expression.
You are empathetic and can put yourself in your customers’ shoes : customer satisfaction is a top priority for you,
You thrive in teamwork: you’re not afraid to ask for help or offer support when needed. You’re also open to feedback and self-improvement,
You’re proficient with collaborative tools like Slack, Notion, Intercom, or similar,
You are comfortable picking up the phone to call a customer whenever it’s the most appropriate option
Ideally, you have knowledge of the banking sector or the administrative challenges of self-employed professionals, but this is not mandatory!
French is your native language or you speak and write it fluently, and you have at least a professional level of English, both written and spoken (mandatory).
You can be on-site in our Paris office 5 days per week

Our recruitment process

1️⃣ 30' call with Talent Acquisition

2️⃣ 45' interview with Hiring Manager

3️⃣ 60' business case presentation to highlight your skills and give you a hands-on feel for the role

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

ba:T1969,

Here's a quick look at how our team is structured

Pilar, our VP Customer Success, is leading the build of the Customer Success function at Shine, with a clear mandate: create a human-led revenue engine rooted in customer value.
You will be joining a team being built from the ground up, which means you'll have direct impact on how Customer Success is defined and executed at Shine.
You are Customer Success in the Netherlands. You work the employes and tellow customer bases, and you are the first dedicated commercial seat for the Dutch market. That is unusual scope and unusual visibility.
You report to our Team Lead Growth and work alongside colleagues running the same motions in France, Germany and Denmark, so you are never inventing alone.
You'll work hands-on with tools like HubSpot, Aircall and Mojo to run your outreach sequences and manage your call pipeline.

Your Role as a Sales & Growth Manager NL

Your mission? Build the Dutch commercial motion and run it. Win new customers, keep the ones we have, and grow the value of both.

What you'll be doing day-to-day

Acquire new customers. Work inbound leads and run outbound sequences to small businesses and freelancers in the Netherlands. Qualify, demo, close. This is real new business, not order-taking.
Own expansion sales. Call existing Shine customers, understand how their business has changed, and recommend the subscription tier or add-on that actually fits. You own the upsell number for the Netherlands.
Prevent churn and win customers back. Our Dutch winback and churn prevention motion goes live in September. You take the retention conversations: spot the risk early, handle the objection, demonstrate the value, and bring back the ones who already left.
Sell through every touchpoint. Phone first, supported by email and chat. Document every activity, opportunity and outcome in HubSpot accurately
Own your commercial performance. Work to clear revenue and activity targets, watch your own conversion rates, and improve your approach without waiting to be told.

How you'll be measured

Churn saved and winback save rate
New customer revenue and conversion rate
Upsell and cross-sell rate, and ARPU uplift on your base
Call volume and pipeline discipline

About you

Natural drive and empathy. You genuinely enjoy being on the phone, you listen far more than you speak, and you have the resilience to shake off a "no".
Proven track record. Experience in sales, account management, inside sales or another conversion-focused role, ideally in a high-volume, customer-facing environment. SaaS or fintech is a plus, and so is having sold to small business owners.
Comfortable being first. No local team, no local playbook on day one, and a lot of freedom. That should sound appealing rather than alarming.
A performance mindset. You are structured, dependable, and you treat your KPIs as a roadmap rather than a report card.
A team-first attitude. You aren't afraid to ask for help, you're quick to offer it, and you view feedback as a tool for personal growth.
Tech fluency. Instantly comfortable with Slack, HubSpot, Aircall, Mojo and Notion.
Language proficiency. Native or bilingual fluency in Dutch, paired with a clear, professional command of English

Our recruitment process

1️⃣ 30' call with Talent Acquisition

2️⃣ 45' interview with Hiring Manager

3️⃣ 60' business case presentation to highlight your skills and give you a hands-on feel for the role

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

bb:T1f4d,

Location: Paris, France (Hybrid · Full-time or Part-time possible)
Reports to: Head of People Operations
Scope: France

Our People Operations team sits at the core of our business strategy. We are responsible for the operational infrastructure, precision, and compliance that enable our organization to run smoothly. We partner closely with Legal, Finance, Payroll, and Leadership to ensure every touchpoint—from offer generation to offboarding - is seamless, compliant, and supportive.
You will join at a pivotal moment as we mature our processes, migrate core systems, and establish a best-in-class, robust operational foundation for France.

About the Role
This is an individual contributor role with significant ownership and authority: you will lead the function, not a team of direct reports.
We are past the blank-slate phase, but well into full-scale operational construction. We need a seasoned functional expert who can architect, standardize, and govern core People Operations processes for France while actively executing them. You will be the operational and administrative backbone of our French footprint—setting standards, auditing data, solving complex local edge cases, and ensuring regulatory compliance.

If you are an experienced operator who thrives on French employment administration and autonomous problem-solving without wanting the management overhead of direct reports, this role is built for you.

What You’ll Do

Drive Functional Architecture: Design, standardize, and optimize end-to-end lifecycle operations (onboarding, contract amendments, internal mobility, leaves, exits) specifically tailored to our French organization.
Own French Operational Compliance: Serve as the Paris-based subject-matter authority for all French HR operations
HRIS Ownership & Data Governance: Act as the functional product owner of our HRIS for France. Oversee employee data integrity, configure custom workflows, manage system cleanups, and maintain accurate reporting pipelines for Finance and Leadership.
Payroll Data Preparation: Structure, calculate, and validate all monthly payroll variables, leaves, and statutory elements for our French payroll provider and internal finance teams. (You do not calculate net pay, but you own the upstream data accuracy that makes payroll run cleanly).
M&A and Local Team Integration: Lead the operational integration of newly acquired French teams into Shine’s HR ecosystem—auditing historical personnel files, aligning contract data into our systems, and harmonizing operational cadences.
Hands-on Administration: Balance high-level operational design with rigorous personal execution. You will draft French employment contracts (CDI, CDD, alternance, stages), audit leave accruals, calculate solde de tout compte documentation, and resolve day-to-day employee queries with zero drop in quality.

What You Bring

Functional Leadership: Proven track record in People Operations, HR Operations, or HR Administration within a fast-moving tech, fintech, or scaling corporate environment.
Deep Mastery of French Frameworks: Comprehensive, hands-on expertise in French labor administration, contract types, statutory leaves, employee lifecycle compliance, and standard collective agreement application (e.g., Syntec or equivalent).
HRIS Acumen: Advanced working knowledge of modern HRIS platforms (e.g., Lucca, HiBob, Personio, or Workday), workflow automation, and spreadsheet data validation.
Payroll Interfacing: Solid experience structuring monthly payroll inputs, understanding gross-to-net variables, and managing payroll cut-off cadences in France.
Individual Contributor Drive: You take full personal accountability for deliverables. You enjoy designing process architecture just as much as executing the operational steps required to maintain it.
M&A / Data Migration Experience: Prior exposure to auditing, cleaning, and migrating employee data during entity integrations, mergers, or system transitions.
Languages: French, with full professional working proficiency in English.
Pragmatic Problem Solver: Comfortable operating in ambiguity, establishing clear playbooks where none exist, and exercising sound judgment under fast turnaround times.

What We Offer

Direct Functional Ownership: Full mandate to shape and stabilize how People Operations runs for France, free from people-management bureaucracy.
Visibility & Direct Impact: Close partnership with the Head of People Operations, Legal Counsel, Finance, and Executive Leadership.
Balanced Environment: The speed and autonomy of a product-led scale-up backed by the stability and resources of the Cegid group.
Flexibility: Paris office hub with hybrid working ; full-time or part-time arrangements (e.g., 80–90%) considered for the right profile.

Our Recruitment Process

30-minute introductory call with our Talent Acquisition team to align on your background, functional expectations, and Shine's culture.
45-minute deep dive with Julia (Head of People Operations) to explore your functional expertise, operational track record, and technical approach.
45-minute practical case study presentation to walk through a concrete French HR operations, compliance, and systems scenario.
30-minute stakeholder interview with key cross-functional partners (e.g., Legal or Finance) to evaluate alignment and collaboration style

Equal Opportunity Employer

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Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

The Tax & Year-End team at Shine

Year-end is a key part of every accountant's calendar: closing the books, producing the annual accounts and filing the tax return. Today, most of that time goes into manual bookkeeping and admin. Our mission is to change that, so accountants can automate more of their work and spend their time giving clients strategic advice. We're building a new year-end product from scratch and launching it as a standalone product in a new market.

Your role as a Staff Product Designer

As our Staff Product Designer, you'll take this product from zero to one. You'll run research with accountants to understand how year-end works, test concepts early and shape what the product becomes. You'll make decisions together with your product manager and engineering manager as a trio, and as the product grows, you'll help it scale to other markets. You'll also manage and mentor other designers in this area.

Why you'd want this role

You get the pace and ownership of a startup, with the support and design maturity of an established company.
Your work has a direct line to business impact.
You'll work closely with the people making the key decisions.
You'll shape the design strategy for a whole new area.

Your responsibilities will include:

Taking the product from problem–solution fit to product market fit through experiments and small iterations
Managing and mentoring designers in this area, and fostering psychological safety
Working with designers and teams across Shine, through design critiques and when a feature depends on them

📍 Job located in Berlin & Amsterdam with possibility of two remote working days per week

About you

You have 7+ years of design experience, including at least 2–3 years at senior level. You're hands-on with a strong focus on craft, you use AI in your design workflow, and you speak fluent English.

What we need

You're comfortable starting from a blank page: you've turned early, unfinished thinking into a first version, testing as you go, in an organisation that changes often.
You've managed and mentored designers, ideally for two years or more. We'll explore what that looked like in the interview.
You've worked in a design team with multiple designers.
You've designed a product that scaled into different markets.
You've worked in accounting, tax, finance or a similar field.

Nice to have

You speak German.
You move easily between big-picture vision and detail.
You've shipped products with AI features.

What we're looking for in your portfolio

A project where you started from a blank page and got to a first version, with testing along the way.

Our recruitment process

1️⃣ A 30' intro call with Saskia to get to know each other & talk through your experience

2️⃣ A 45' interview with Ashley to dive deeper into your background and the specific role.

3️⃣ A 90' portfolio review and live design critique — walk us through work that shows how you think, not just what you shipped.

4️⃣ A 30' conversation with leaders from product and design

5️⃣ A team introduction, followed by a soft skills interview to see how we can best support your growth at Shine

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The Tax & Year-End area at Shine

The Tax & Year-End area is a brand-new area at Shine with a dual mission: building the pan-European tax & year-end engine, and building a winning product for tax advisors and CPAs in Germany. German accounting and tax is a highly specialized domain, and building the right product requires more than generic product expertise. We need someone who deeply understands the tax advisory profession in Germany and can help us turn that expertise into a better product.

Your role as Principal Product Specialist, German Accounting | Steuerberater

We are looking for a Principal Product Specialist, German Accounting | Steuerberater to bring deep German accounting and tax expertise into our product organization.

This role is designed for someone who has a strong understanding of German accounting and tax rules, accounting workflows, and the day-to-day reality of Steuerberater practices in Germany. You will act as a senior subject matter expert, helping our product teams build accounting features that are both technically robust and deeply aligned with the needs of German tax advisors and small businesses.

Your mission will be to ensure that our accounting product is built on a deep and accurate understanding of German accounting and tax practices. You will help translate accounting and tax rules, tax advisor workflows, and market expectations into clear product guidance, product requirements, and operational insights. You will be a key bridge between accounting expertise and product execution.

This is a senior individual contributor role for someone who wants to have a strong impact on product direction without necessarily managing a team. The role reports directly to the Product Director of the Tax & Year-End area and will work closely with Product Managers, Designers, Engineers, Accounting Operations, and our Steuerberater partners.

📍 Job located in Berlin, Germany with possibility of remote working days

What You Will Be Doing

Bring deep expertise in German accounting and tax rules, standards, and day-to-day accounting practices.
Help product teams understand how Steuerberater work in practice, including their workflows, pain points, vocabulary, tools, and expectations.
Contribute to the definition of product requirements for accounting- and tax-related features.
Review product designs, specifications, and user flows to ensure they are accounting-relevant and compliant with German accounting and tax practices.
Support the Product Director and Product Managers in prioritizing accounting-related product opportunities.
Act as an internal reference point for questions related to German accounting and tax, Steuerberater workflows, and accounting software usage.
Collaborate with Engineering and Product teams to clarify edge cases and ensure implementation choices are aligned with accounting reality.
Work with Steuerberater partners to gather feedback, validate product directions, and identify improvement opportunities.
Help structure internal knowledge around German accounting and tax processes, tools, and best practices.
Support go-to-market, customer success, and operations teams when accounting expertise is needed.

What success looks like:

Product teams make better decisions because they have access to strong German accounting and tax expertise.
Accounting- and tax-related features are designed with a clear understanding of Steuerberater workflows.
We reduce misunderstandings between product teams and accounting experts.
We build software that feels natural, credible, and useful for German tax advisors and accountants.
Internal teams become more knowledgeable and autonomous on German accounting and tax topics over time.
Our Steuerberater partners see us as a product organization that truly understands their reality.

What You Will Bring

You have worked as a Steuerberater or in a senior accounting or tax role in Germany.
You have strong knowledge of German accounting and tax processes, obligations, and professional practices.
You understand how tax advisory firms operate and how Steuerberater work with SME clients.
You have experience with German accounting software such as DATEV, Addison, Agenda, Simba, or similar tools.
You have ideally worked at, or closely with, one of our Steuerberater partners in Germany.
You are comfortable translating complex accounting and tax topics into clear product and business language.
You can work effectively with Product Managers, Engineers, Designers, and senior stakeholders.
You speak perfect German and very good English.
You are ideally based in the Berlin area.

Equal Opportunity Employer

Our recruitment process

1️⃣ A 30' first call with Recruiting Partner to get to know you better and share more about Shine.

2️⃣ A 45' interview with Hiring Manager to discuss your past experiences and the role we are offering.

3️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

4️⃣ A 30' Assesio Assessment Personality Test feedback session

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👀 The Tax & Year-End area at Shine

The Tax & Year-End area is a brand-new area at Shine with a dual mission: building the pan-European tax & year-end engine, and building a winning product for tax advisors and CPAs in Germany.

The tax & year-end engine is the module that takes accountants and business owners from raw books to approved accounts and filed tax returns. It is a module, not a standalone product: natively integrated with the common ledger underlying Shine Advisor and Shine Micro, able to work on top of other systems such as Shine ERP, Pennylane or Sage, and architected to be multi-country from day one — France and Germany first, then Spain. From the start it is designed to serve two segments: the main focus segment of CPAs and tax advisors, and a secondary focus on a simplified DIY solution for the business owners running their own accounting in Shine Micro.

In Germany, this engine is the foundation for something bigger: a modern, AI-native product for TAs and their clients - a real alternative to the legacy tool that dominate the market today.

This is a rare opportunity to build a new area from scratch, with the reach and domain depth of Europe's accounting leader behind you.

Your role as Senior Director / VP of Product, Tax & Year-End

As Senior Director / VP of Product, Tax & Year-End, you own the product direction for the area end-to-end. This is a builder's role with two focus areas: building the pan-European tax & year-end engine, and building a successful tax advisor / CPA product for Germany.

Depending on experience - we'll decide on the snr director/VP level. We're open.

Your responsibilities will include:

Own the Tax & Year-End product strategy and roadmap end-to-end — decide what is shared across markets and what is local, sequence France and Germany ahead of Spain, and balance near-term launches with the long-term platform bets.
Build the German tax advisor / CPA offering — take Shine Advisor to the German market with a tax & year-end proposition strong enough to win TAs away from the tools they use today.
Drive structured discovery across France, Germany and Spain — the tax forms and what feeds them, the year-end process from raw books to signed accounts, and how filings are transmitted and certified in each market.
Build and lead your product teams — hire and develop PMs and their teams as the area scales, and set a high bar for outcome-focused discovery and delivery.
Architect for two segments from day one — a comprehensive solution for CPAs and tax advisors and a simplified DIY solution for the Micro segment, on one shared engine.
Orchestrate across the ecosystem — partner closely with the Core Accounting and Advisor areas, the common ledger teams, and the local products in France, Germany and Spain to deliver one coherent experience.
Track what matters — active tax advisors and end-clients, year-end closings and filings completed in-product, revenue, and the adoption and efficiency metrics that show accountants are winning back time.

📍 Job located in Berlin, Germany with possibility of 2 days remote

About you

You are a product person first — you have led product teams building complex B2B SaaS products and you thrive in the zero-to-one and one-to-n phases: launching new products, finding product-market fit with demanding professional users, and scaling what works.
You have a strong understanding of the accounting and tax space in Germany — from DATEV or a comparable player — and you know what a Steuerberater actually does at year-end: the closing process, the standard adjustments, the tax filings and how they are transmitted.
You think pan-European — you can see what is shared versus what is local across markets and turn that into a scalable platform architecture rather than three parallel products.
You are a product leader — you give your PMs real ownership, set outcome-based goals, and raise the quality of discovery and delivery without becoming the bottleneck.
You are AI-fluent across the board — you use AI tooling in your own workflow, you think critically about where AI changes what tax and year-end software should do, and you can shape product bets where AI is a core capability.
You hold the tension between shipping near-term in Germany and building an engine for European scale — and make deliberate trade-offs rather than defaulting to one or the other.
You communicate with precision — with engineers on system design, with tax advisors on workflow needs, and with leadership on strategic trade-offs.
You are fluent in English and German; French is a plus.

Equal Opportunity Employer

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Your Role as a Customer Support Specialist

At Shine, our mission is to simplify the lives of freelancers, independent professionals, and small businesses. As part of the Customer Care team, you will support users of Shine Invoicing/ Facture in their day-to-day use of the software and play a key role in delivering an outstanding customer experience.
You will be the primary point of contact for our customers, answering their questions through email, chat, and phone. Your role will be to provide clear, accurate, and personalized support while contributing to the continuous improvement of the customer journey.
Your Responsibilities

Respond to customer inquiries related to Shine Invoicing/Facture via email, chat, and phone.
Guide users through the platform and help them make the most of the software.
Diagnose and resolve functional issues encountered by customers.
Understand customer needs and provide tailored solutions.
Escalate complex cases to specialized teams when necessary.
Contribute to the knowledge base and help improve internal support processes.
Collect and share customer feedback to support product improvements.
Deliver a seamless, human, and high-quality customer experience across all interactions.

About you

Soft Skills

💙 Customer-First Mindset: You genuinely care about helping people. You listen, understand customer needs quickly, and create positive experiences in every interaction.

💬 Exceptional Communication: Whether it's by email, chat, or phone, you know how to turn complex topics into clear, simple, and friendly conversations that customers love.

🎓 Coach & Educator: You don't just solve problems—you empower customers. You enjoy guiding people step by step and helping them get the most out of the product.

🧩 Solution-Oriented Thinker: Challenges motivate you. You stay calm under pressure, think critically, and always focus on finding the best solution.

📚 Curious Learner: Technology excites you. You're eager to learn new products, explore features, and continuously grow your expertise.

🤝 Team Player: You believe great customer experiences are built together. You collaborate openly, share knowledge, and contribute to a supportive, high-performing team.

📋 Highly Organized: You thrive in a fast-paced environment, confidently managing multiple conversations and priorities without compromising quality.

Technical Skills

🌐 Omnichannel Customer Support: You deliver exceptional support across email, chat, and phone, ensuring every customer receives a consistent, high-quality experience.

🔍 Troubleshooting & Problem Solving: You enjoy investigating issues, identifying root causes, and providing accurate, timely solutions that build customer confidence.

⚙️ SaaS & Digital Tools: You're comfortable navigating SaaS platforms, CRMs, support systems, and modern digital tools, quickly adapting to new technologies.

⏱️ Prioritization & Time Management: You know how to balance urgency with impact, managing multiple cases efficiently while maintaining excellent service standards.

✍️ Outstanding Written Communication: You write with clarity, empathy, and precision, creating personalized responses that customers can easily understand and act on.

🚀 Customer Enablement: Your goal isn't just to answer questions—it's to help customers become confident, independent users through education and best practices.

📈 Continuous Improvement Mindset: You're always looking for better ways to work, contributing ideas that improve processes, documentation, and the overall customer experience.

Fluent in English and French

💚 Our recruitment process

1️⃣ 30' call with Talent Acquisition

2️⃣ 45' interview with Hiring Manager

3️⃣ 60' business case presentation to highlight your skills and give you a hands-on feel for the role

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

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Cloud, SaaS & Estate Cost at Shine

Shine runs a multi-million-a-year technology cost base: AWS, GCP and Azure, a large SaaS portfolio, and an on-premises estate that arrived through acquisitions — Kyndryl-operated infrastructure, Nutanix, Citrix and VMware included. Today nobody owns that cost base end to end. Attribution is partial, commitments are made without a full picture, and every product lifecycle decision — keep, move, or end — is argued without defensible numbers on the table.

Infrastructure & IT is changing that. Spending well means knowing where the company is actually going: products that end must actually end, long-term products are where investment concentrates, and for every open decision we bring the numbers — what it costs to keep, what it costs to move, what it saves to end. This role is where those numbers come from, and where cost stops being a quarterly surprise and becomes a first-class, automated signal in how the estate is run.

This is a senior individual contributor role with real ownership. The direction — one legible, shrinking, well-understood estate — is set; how cost visibility, investigation and automation make it real is substantially on you.

Your Role as a Finops Engineer

What you own

Cost visibility across the whole base, end to end. Cloud, SaaS and on-premises in one picture: attribution built into how the foundation is defined (tagging and allocation as code in the Terraform modules, not spreadsheets after the fact), SaaS spend tracked per tool and per owning team, and the acquired on-prem estate brought into the same view rather than left as a line item nobody can explain.

The numbers behind every lifecycle decision. When a product's future is decided, you own the keep/move/end analysis: what it costs to run where it is, what migration costs, what a true sunset saves. Your numbers are what make retirement fundable and commitment planning safe.

Cost automation, built with AI. Reporting, anomaly detection, investigation and forecasting built as automated pipelines — using AI tooling as a working instrument, not a demo. If a cost question has to be answered by hand twice, automating it is your job.

Deep investigation, on demand. When Finance, a tribe lead, or leadership asks why a number moved, you can take it apart to the driver — service, workload, contract, or licence — and come back with an answer that holds up. Granular when it matters; we do not optimize for bolts.

What you'll do day-to-day

Build and maintain the attribution layer hands-on: tagging standards and allocation rules as code in the Terraform module library, cost data pipelines, showback with Finance per tribe and per product.
Bring the SaaS portfolio under management — one inventory of tools, owners, contracts, renewal dates and per-seat cost, with each team seeing its own bill.
Extend the same visibility over the on-premises estate: Kyndryl contracts, Nutanix, Citrix and VMware licensing and capacity, mapped to the products that depend on them and to their lifecycle dates.
Produce the keep/move/end numbers for open product lifecycle decisions, and keep them current as decisions firm up.
Automate reporting and anomaly detection with AI-assisted tooling — dashboards that answer questions before they're asked, alerts on spend that moves without a reason.
Prepare the commitment strategy: unit economics per cloud, a committed-spend baseline that respects the retirement plan, and the analysis behind the hosting strategy decision — so that when the lifecycle decisions are final, the commitment cycle is ready to execute, not starting from scratch.
Work with Finance on the cost-per-unit-of-delivery measure and the quarterly cost presentation to tribes — one definition, one number.
Investigate specific cost questions raised by teams and leadership, in detail, and turn recurring questions into automated answers.

About you

Must-have

5+ years in FinOps, cloud cost engineering, or infrastructure engineering with substantial cost ownership — you've operated a real cost base, not just read the billing console
Hands-on cloud fluency on at least one of AWS, GCP or Azure, with working knowledge of the others' billing and commitment models (CUDs, savings plans, reservations, enterprise agreements)
Engineering-grade automation skills: you build pipelines, write code against billing and licensing APIs, and treat attribution as configuration in version control — comfortable working in Terraform, not around it
Practical use of AI tooling in your own work — for analysis, report generation, investigation — with judgment about where it's dependable and where it isn't
Experience making cost legible to non-specialists: showback or chargeback, unit economics, presentations to finance and engineering leadership that led to decisions
Comfort with incomplete data and inherited mess — you can build a defensible picture from partial sources and state clearly what's known, estimated, and unknown
Delivery attitude: you ship a working v1 of the cost picture and improve it, rather than waiting for perfect data that never arrives

Strong plus

SaaS spend management at portfolio scale: licence optimization, renewal negotiation support, shadow-IT discovery
On-premises and hybrid cost experience: outsourced infrastructure contracts (e.g. Kyndryl or similar), virtualization licensing (VMware, Citrix, Nutanix), data-centre unit economics
Experience supporting a migration or consolidation program with cost analysis — you know what keep/move/end numbers look like when they're actually used
FinOps Foundation certification or equivalent practice familiarity
Background in regulated industries (fintech, accounting, banking)
Experience in a post-acquisition environment where multiple estates were brought under one view

How we measure success

Visibility

Cost attribution coverage across cloud, SaaS and on-prem — trending toward 100%, with unattributed spend held under 5%
Inventory of the SaaS portfolio and on-prem contracts: complete, current, and owned
Time to answer a cost question — trending down, because the answer is increasingly automated

Decisions

Keep/move/end numbers delivered for every open lifecycle decision, on time and defensible
The cost-per-unit-of-delivery measure defined and baselined with Finance
Commitment strategy ready when lifecycle decisions land — savings captured against a baseline that respects the retirement plan, not despite it

Trust

Finance and tribe leads use your numbers without re-deriving them
Qualitative signal: teams bring you cost questions early, rather than discovering the answer at quarter close

What this is not

This is not a procurement role, a controller role, or a slideware role. It's not penny-hunting: we report and investigate in detail, but we don't optimize for bolts — the leverage is in attribution, lifecycle decisions, commitments and the SaaS portfolio, not in shaving cents off individual workloads.

It's also not a role where savings are your burden alone. Retirement and commitment decisions are made by product and leadership with the numbers you provide; your part is making the cost base so legible, and the numbers so defensible, that the right decision becomes the obvious one.

Equal Opportunity Employer

Our recruitment process

1️⃣ A 30' first call with Ahmed Sadek (Senior Talent Acquisition) to get to know you better and share more about Ageras.

2️⃣ A 45' interview with Niklas Gerdt (VP of Infrastucture and IT) to discuss your past experiences and the role we are offering.

3️⃣ A Case presentation to highlight your skills and give you a hands-on feel for the role.

4️⃣ A 30' team introduction, followed by a soft skills interview to see how we can best support your growth at Shine.

c1:T24ad,About Shine

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

The Banking & Compliance team at Shine

Over the next year, we will build a best-in-class banking & compliance unit from the ground up, automating reporting cycles, eliminating noise, and freeing our team to do what matters most: generating the sharp, forward-looking insights that drive growth. This is a rare opportunity to shape not just a function, but a high-performing team culture, one where we consistently deliver and exceed our top-line targets.

The Legal & Privacy function sits within Shine's Banking & Compliance division, operating across our European entities; France, Germany, Denmark, Portugal, Spain and the Netherlands.

We are a lean, senior team navigating real regulatory complexity: post-merger integration, AI governance, and rapidly evolving data protection landscapes. Privacy here is not a box-ticking exercise, it is a core part of how we scale responsibly across borders, and we expect the same standard from everyone who joins us.

Your role as a Senior Legal Counsel ,Privacy & DPO (ILA Region)

As we scale rapidly across Europe, we are looking for a Senior Legal Counsel, Privacy & DPO (ILA Region) to join our legal and privacy function. You will be the officially designated Data Protection Officer for all Spanish and Portuguese entities, declared to the relevant supervisory authorities (AEPD in Spain and CNPD in Portugal), while also serving as a hands-on senior privacy expert across day-to-day operations and group-wide projects.

You will report directly to the Lead Privacy and you will have real influence in shaping how the group privacy function is built, while being the go-to privacy authority for everything Spain and Portugal-specific. In addition to that, you will bring only deep legal expertise, but a genuine drive to implement privacy management tools, design scalable processes, and identify where automation and AI can replace manual effort entirely.

📍 Job located in Madrid

What You'll Be Doing:

Day-to-Day Privacy Operations & Statutory DPO

Act as the officially designated DPO for our Spanish and Portuguese subsidiaries before their respective supervisory authorities (AEPD and CNPD)
Take full ownership of daily privacy operations: lead Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs), and manage internal privacy workflows and requests.
Draft, review, and negotiate Data Processing Agreements (DPAs) and privacy clauses with clients, vendors, and strategic partners.
Own and continuously optimise the Spanish, Portuguese, and ILA regional Records of Processing Activities (ROPAs), ensuring accuracy, scalability, and audit readiness.
Investigate and manage data breaches, security incidents, and complex Data Subject Requests (DSRs).
Identify opportunities to automate privacy processes and implement scalable tools, ensuring efficiency and consistency in a lean team environment.

Cross-functional Business Partnering (Privacy by Design & AI Enablement)

Partner closely with Product and Engineering to embed Privacy by Design and by Default, particularly within AI-driven products and features.
Act as a key advisor on AI-related privacy risks and opportunities, ensuring compliant and responsible use of data in AI systems.
Provide pragmatic, business-oriented legal guidance to Marketing and Sales (e.g., cookie compliance, outreach regulations, consent frameworks).
Collaborate on the adoption of AI and automation tools within privacy operations, enabling smarter workflows and faster decision-making.

Group Privacy Construction, Automation & Scaling

Work closely with the Lead Privacy to build and scale a transversal Group Privacy program across multiple regions.
Drive the standardisation and automation of privacy processes, templates, and policies, reducing manual effort and increasing consistency.
Take a hands-on role in implementing scalable frameworks, including AI Governance policies aligned with the EU AI Act.
Act as a builder, designing and embedding tools, systems, and processes that allow a small team to operate with high impact.

M&A and Organisational Transformation

Lead operational privacy workstreams during post-merger integrations and organisational scaling initiatives.
Conduct privacy due diligence and assess existing frameworks across acquired entities.
Execute the migration and integration of privacy infrastructures, ensuring alignment with Group standards.
Identify opportunities to streamline and automate legacy processes, accelerating integration and reducing operational complexity.

What You'll Bring

Minimum of 4 years of hands-on experience in a privacy role, preferably within a fast-paced B2B tech company, Banking, SaaS environment, or a top-tier law firm.
Experience working with automation tools, AI-driven solutions, or building scalable processes is a strong advantage.
You are an individual contributor who enjoys the day-to-day operational work (drafting DPAs, updating ROPAs, answering product questions) just as much as high-level strategy, and you proactively identify opportunities to streamline and automate workflows in a lean team environment.
Proven track record of working through complex integration phases, major organisational restructurings, or M&A activities in a pan-European context, with the ability to simplify, standardise, and scale processes.
Strong, practical knowledge of Spanish (LOPDGDD), Portuguese (Lei n.º 58/2019), and European (GDPR) data protection laws. A law degree from a European jurisdiction (Spanish or Portuguese legal qualification highly preferred).
Ability to translate complex legal requirements into actionable, business-friendly solutions.
Experience with AI regulations, AI governance, and SaaS products, as well as an interest in leveraging AI to enhance privacy operations, is a significant plus.
Full professional proficiency in English, Spanish and/or Portuguese is essential.

What we offer

Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches
Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.

Equal Opportunity Employer

Our recruitment process

1️⃣ Initial call (30 min) with a Recruiting Partner

2️⃣ Interview with hiring manager (45-60 min)

3️⃣ Case study interview + personality and logic assessment feedback

4️⃣ A 30' introduction with the Chief Banking & Compliance Officer, followed by a soft skills conversation to explore how we can best support your growth at Shine.

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The Advisor Spain at Shine

The Advisor Spain area owns the full Spanish CPA scope — the products that Spanish accounting and advisory firms (despachos) run their practice on today, and the path that takes them onto the Shine Advisor platform tomorrow.

The area covers tax and accounting, payroll, the small-business side of the despacho's client base, and the migration of legacy cohorts onto the strategic platform. It is a real business with real revenue, and a demanding professional user base.

The mission is dual. Near term: protect and grow the Spanish base — make Despachos/Diez a credible home for Spanish CPAs through usability and AI-assisted capabilities, and complete the planned product migrations. Longer term: Spain is the third market in the pan-European CPA platform alongside France and Germany, and this area decides what Spain contributes to that platform and what it takes from it.

The area consists of 5 product teams — Tax & Accounting, Payroll, Advisor Tools & Services I, Advisor Tools & Services II and Migrations — each led by a Product Manager working with engineering.

Your role as Product Director, Advisor Spain

As Product Director, Advisor Spain, you own the product direction for the full Spanish CPA scope end-to-end. This is a turnaround-and-build role: you are responsible for stabilising and modernising a product that Spanish despachos depend on every day, while connecting Spain to the European platform being built in parallel.

Your responsibilities will include:

Own the Advisor Spain product strategy and roadmap end-to-end — sequence what gets built when across tax & accounting, payroll, small business and migrations, balancing near-term retention with the long-term platform bets.
Land the migrations without losing customers — take ongoing migrations onto the strategic platform, and treat functional fit and handover quality as product problems, not project problems.
Make Despachos/Diez a product Spanish CPAs trust — lift NPS and usability, hold stability through tax peak season, and close the functional gaps that cost us firms today.
Lead and develop your product teams — support and challenge your PMs and their teams across the area. Set a high bar for outcome-focused discovery and delivery.
Drive real discovery with despachos — we validate problems with accountants directly, from shadowing closings and tax campaigns to usage analysis, and build what earns their trust rather than working from a sales backlog.
Shape our AI strategy in Spain — decide where AI genuinely transforms the work of a Spanish despacho and where the conservatism of the profession demands transparency and control.
Turn Spanish regulatory change into a lever — Verifactu and e-invoicing reshape what firms and their clients need, and we would rather lead that than comply late.
Orchestrate across the ecosystem — partner closely with Advisor Global, the Tax & Year-End area, Core Accounting and Shine ERP Spain, and with the Spanish commercial and customer teams, to deliver one coherent experience for CPAs and their clients.
Track what matters — active despachos and end-clients, revenue and churn, migration completion, and the adoption and efficiency metrics that show accountants are winning back time.

📍 Job located in Madrid with possibility of remote working days

About you

You have led product teams building complex B2B SaaS products — ideally in accounting, tax, payroll, fintech or adjacent domains.
You have a solid accounting or bookkeeping domain knowledge and understand double-entry bookkeeping.
You have a strong understanding of the Spanish accounting and tax space and of how a despacho actually works — the client portfolio, the tax campaigns, the closing and filing obligations, and the software firms run on today.
You are a product leader — you give your PMs real ownership, set outcome-based goals, and raise the quality of discovery and delivery without becoming the bottleneck.
You are comfortable turning around an established product with a demanding installed base — you can hold a retention and quality agenda and a modernisation agenda at the same time.
You are AI-fluent across the board — you use AI tooling in your own workflow, you think critically about where AI changes what accounting software should do, and you can shape product bets where AI is a core capability.
You hold the tension between serving the Spanish market today and converging on a European platform — and make deliberate trade-offs rather than defaulting to one or the other.
You are comfortable owning cross-team and cross-area dependencies and sequencing under pressure.
You communicate with precision — with engineers on system design, with accountants on workflow needs, and with leadership on strategic trade-offs.
You are fluent in Spanish and English

Equal Opportunity Employer

c3:T1855,

Your role as a Provider Process & Governance Specialist

As our Provider Process & Governance Specialist, you will be responsible for formalising, maintaining, and executing best-practice processes across all provider management activity at Shine.

Reporting to the Director of Strategic Providers and Projects, you will own the operational backbone of how we select, onboard, govern, and monitor our banking and financial service providers across France, Germany, the Netherlands, and Denmark.

This is a process-focused, operationally rigorous role for someone who takes pride in making things work consistently and well, and who enjoys working at the intersection of commercial, legal, and operational disciplines.

What You will be doing

1. Provider Management Processes

Own and maintain Shine's provider management procedures: from provider selection (RFP) through contract management, SLA monitoring, invoice review, and offboarding.
Ensure processes are documented, approved, and applied consistently across all providers managed by the team.
Identify gaps or inconsistencies in current practices and drive improvements within the team.

2. Contract Management

Coordinate the end-to-end contract management process for providers, including commercial negotiation support, coordination with Legal, and tracking of contractual milestones.
Maintain a register with key dates (renewal, SLA review, audit rights) and proactively flag upcoming events.
Build automated invoice review tools (against contracted pricing and volumes).

3. SLA Monitoring and Incident Management

Monitor provider SLA performance across the assigned portfolio and maintain dashboards or trackers for visibility.
Coordinate incident escalations when assigned providers fail to meet contractual obligations, ensuring remediation protocols and service credits are triggered appropriately.
Liaise with Operations and Customer Support teams to assess customer impact of provider incidents.

4. New Product Committee and Provider Onboarding

Document the New Product Committee (NPC) process for provider-related initiatives, ensuring the process is clear for all involved stakeholders.
Manage the onboarding workflow for assigned new providers, tracking dependencies across Legal, Compliance, Finance, and Tech.

5. Managed Provider Relationships

Own the ongoing management of an assigned portfolio of providers: regular performance reviews, relationship calls, and contractual follow-up.
Maintain an up-to-date provider register with key contacts, performance metrics, and contract summaries.

What you Will Bring

2–4 years in a provider management, procurement, vendor governance, or operations role within a bank, payment institution, or fintech.
Strong instinct for building clear, repeatable processes and ensuring they are followed. Comfortable writing procedures and governance documentation.
Experience working with commercial contracts, SLA frameworks, and vendor governance.
Comfortable with data: able to maintain trackers, produce performance summaries, and identify trends in SLA or invoice data.
Professional fluency in English required, French would be a plus.
Highly structured; manages multiple active providers and workstreams simultaneously without things falling through the gaps.
Builds strong working relationships with Legal, Finance, Compliance, and external counterparts.

Equal Opportunity Employer

Our recruitment process

1️⃣ A 30' first call with Recruiting Partner to get to know you better and share more about Shine.

2️⃣ A 45' interview with Hiring Manager to discuss your past experiences and the role we are offering.

3️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

c4:T11dd,

🚀 Kickstart Your Career in a Global Workplace!

We’re looking for an energetic, hands-on Workplace & Wellbeing Coordinator Assistant to join our team in Copenhagen.

If you want to step into a thriving corporate environment, gain real-world experience, and help shape an inspiring workplace culture, this is the launchpad for your career!

Location: 100% Onsite in Copenhagen (Nørreport)
Schedule: 30 hours/week across 5 onsite days
Duration: 6 months (Unpaid internship with full perks: free daily lunch, gym access, Friday bars & events)

💡 About the Role

In this hands-on role, you will work directly alongside our Workplace & Wellbeing Coordinator to keep our workspace running seamlessly while elevating our employee wellbeing initiatives. You'll gain direct exposure to how a large enterprise operates, plans internal events, and manages company culture.

🎯 Core Responsibilities

Daily Operations: Assist the Workplace & Wellbeing Coordinator ****with facilities, office supplies, and vendor coordination.
Event Planning: Help organize company celebrations, team socials, and our weekly Friday Bars.
Guest Hospitality: Act as a welcoming face for visitors and support day-to-day employee needs.
Workplace Culture: Implement creative ideas to improve the office environment and daily employee experience.

🔥 Perks & Benefits

🥗 Free Daily Lunch & Coffee: Enjoy healthy, catered lunches and premium coffee on-site.
🏋️ Free Gym Access: Stay active with complimentary access to our corporate fitness facilities.
🍻 Friday Bars & Socials: Unwind every week with team drinks, games, and relaxed social hours.
🎉 Corporate Events: Full access to company parties, team outings, and holiday celebrations.
📈 Career Mentorship: Gain direct 1-on-1 guidance from senior leaders and a strong reference for your CV for future career.

Equal Opportunity Employer

📍 Location: Denmark, Copenhagen (Nørreport)

Our recruitment process

1️⃣ Talent Acquisition Call: A screening chat to introduce yourself, discuss your background, and check alignment on hours and availability.

2️⃣ Manager Interview: A 1-on-1 interview with our Workplace & Wellbeing Coordinator to discuss daily responsibilities, hands-on tasks, and your learning goals for the internship.

c5:T192b,

Your Role as a SEO & Generative Engine Optimization (GEO) Manager

We are looking for an SEO & Generative Engine Optimization (GEO) Manager to join our Content team within Marketing France and accelerate organic visibility and growth across our four Business Units: Financing, Invoicing, Small Business (SB) and CPA / Accountants.

As search evolves beyond traditional search engines towards AI-powered discovery and answer engines, you will own our strategy across both SEO and Generative Engine Optimization, ensuring our solutions and content are visible, relevant and authoritative wherever our audiences search for information.

You will work closely with Content, Brand, Product Marketing, Web and other Marketing teams across the four Business Units to turn search insights into measurable organic growth.

Why this role matters

Search is changing rapidly. People increasingly discover products, solutions and expertise not only through Google, but through AI-powered search and answer experiences.

This role will help ensure our Financing, Invoicing, Small Business and CPA solutions remain discoverable, authoritative and relevant across both traditional and emerging search channels, while building a sustainable organic growth engine across our four Business Units.

Your responsibilities

Own and drive the SEO & GEO strategy across Financing, Invoicing, Small Business and CPA, identifying opportunities to grow organic visibility, qualified traffic and business impact.
Conduct keyword, search intent and topic research to identify audience needs, content opportunities and competitive gaps for each Business Unit.
Define and maintain content and topic strategies based on search demand, business priorities and emerging AI search behaviours.
Optimize existing and new content for traditional search engines and generative/AI-powered search experiences.
Improve the visibility and authority of our solutions across AI search and answer engines, monitoring how our content, expertise and solutions are surfaced, cited and represented.
Partner with Content teams to provide SEO/GEO briefs, recommendations and optimization guidelines throughout the content lifecycle.
Conduct SEO audits and provide actionable technical SEO recommendations, working with Web, Product and technical stakeholders on implementation.
Monitor organic performance, rankings, share of search, AI visibility and other relevant KPIs through dashboards and regular reporting, both globally and by Business Unit.
Translate data and search trends into clear insights and recommendations for Marketing and Content stakeholders.
Track changes in search algorithms, AI search platforms and emerging GEO best practices, continuously testing new approaches.
Identify and lead cross-BU and BU-specific organic growth initiatives that strengthen our long-term discoverability and authority.

📍 This role is based in our Paris, Madrid or Porto office, with the flexibility to work remotely 2 days per week

About you

Minimum 5 years proven experience in SEO, organic growth or search marketing, ideally in a SaaS, fintech, technology or digital environment.
Strong expertise in keyword research, content optimization, search intent and on-page SEO.
Solid understanding of technical SEO and ability to translate technical findings into clear recommendations.
Strong interest in and understanding of Generative Engine Optimization, AI search and the evolving search ecosystem.
Data-driven mindset with experience using SEO, analytics and reporting tools.
Ability to manage and prioritize SEO opportunities across multiple audiences, products and Business Units.
Ability to turn data and insights into actionable content and growth recommendations.
Strong collaboration and communication skills, with the ability to work across Content, Marketing, Product and technical teams.
Curious and experimental mindset, comfortable operating in a rapidly evolving field.
French native language ability and professional proficiency in English.

Equal Opportunity Employer

c6:T1103,

Teil von etwas Großem

Heute sind wir Teil von Cegid, einem europäischen Marktführer für cloudbasierte Finanz- und Buchhaltungssoftware. Gemeinsam entwickeln wir Europas führenden Finanz-Copiloten für kleine Unternehmen und ihre Steuerberater:innen.

Shine unterstützt bereits mehr als 400.000 kleine Unternehmen. Als Teil von Cegid erreichen wir inzwischen sogar über eine Million kleine Unternehmen und 15.000 Steuerberater:innen in ganz Europa.

Wir sind ein multikulturelles Team und arbeiten von Frankreich, Deutschland, Dänemark und den Niederlanden aus. Dabei sind wir Teil eines größeren europäischen Netzwerks, das sich auch über Spanien und Portugal erstreckt.

Dein Bewerbungsprozess ist uns wichtig

So wie wir die Zeit unserer Kund:innen respektieren, respektieren wir auch deine. Deshalb möchten wir, dass dein Bewerbungsprozess bei Shine und Cegid unkompliziert und transparent ist und du dich dabei gut unterstützt fühlst.

Wenn du dir vorstellen kannst, bei uns zu wachsen und dich weiterzuentwickeln, freuen wir uns darauf, von dir zu hören.

Deine Rolle als Werkstudent (m/w/d) Buchhaltung & Steuern – Produktentwicklung

Als Werkstudent (m/w/d) Buchhaltung & Steuern in der Produktentwicklung bringst du dein steuerliches und buchhalterisches Fachwissen direkt in die Weiterentwicklung unserer Software ein. Gemeinsam mit unserem Produktteam stellst du sicher, dass neue Funktionen fachlich korrekt, praxisnah und verständlich umgesetzt werden. Dabei arbeitest du nicht im klassischen Mandantengeschäft, sondern gestaltest die fachliche Qualität eines modernen Softwareprodukts aktiv mit und erhältst gleichzeitig Einblicke in ein modernes Produkt-Umfeld.

Deine Aufgaben:

Du arbeitest eng mit unserem Produktteam zusammen und sorgst dafür, dass neue Funktionen unserer Buchhaltungs- und Steuersoftware fachlich korrekt umgesetzt werden.
Du testest neue Features, Buchungslogiken und Auswertungen auf ihre steuerliche und buchhalterische Korrektheit und unterstützt dabei, fachliche Fehler frühzeitig zu identifizieren.
Du prüfst produktbezogene Funktionen wie Exporte, Reports und weitere buchhalterische Workflows auf Vollständigkeit und fachliche Plausibilität.
Du recherchierst steuerliche und buchhalterische Fragestellungen und dokumentierst die Ergebnisse für das Produktteam.
Du unterstützt bei operativen Themen und bringst dein Fachwissen in die Weiterentwicklung unseres Produkts ein.
Anforderungen bezüglich des Arbeitsorts: Diese Position kann von Deutschland aus im Homeoffice ausgeübt werden.

Das bringst du mit

Du befindest dich in einem wirtschafts- oder steuerbezogenen Studium (z. B. Steuerwesen, BWL, Wirtschaftsrecht oder einem vergleichbaren Studiengang).
Du bringst bereits praktische Erfahrung in der Buchhaltung mit – idealerweise durch eine Ausbildung als Steuerfachangestellte oder eine vergleichbare kaufmännische Tätigkeit mit Buchhaltungsschwerpunkt.
Du hast Erfahrung mit DATEV und fühlst dich im Umgang mit der Software sicher.
Du verfügst über fundierte Kenntnisse der Buchhaltung sowie grundlegendes Verständnis steuerlicher Zusammenhänge.
Du arbeitest selbstständig, strukturiert und sorgfältig.
Du bist technikaffin und hast Interesse daran, dein fachliches Wissen in einem Produkt- und Softwarekontext einzusetzen.
Du verfügst über sehr gute Deutschkenntnisse (mindestens C1).
Du hast Englischkenntnisse auf B1+-Niveau
Sie können sich verpflichten, mindestens 10 bis 15 Stunden pro Woche zu arbeiten; die genaue Stundenzahl richtet sich nach Ihrer Verfügbarkeit.

Chancengleichheit im Bewerbungsprozess

Wir behandeln alle Bewerber:innen nach dem Grundsatz der Gleichbehandlung. Niemand wird aufgrund des Geschlechts, der sexuellen Orientierung, der Hautfarbe, der ethnischen oder nationalen Herkunft, der Religion, einer Behinderung oder anderer geschützter Merkmale diskriminiert. Dabei beachten wir selbstverständlich die geltenden gesetzlichen Vorgaben.

c7:T1318,

Your Role as a Working Student – Layout Team

As a member of sevdesk’s Layout Team, you will support the creation, customization, and maintenance of customer document layouts, including invoices, quotes, delivery notes, letters, credit notes, and reminders. Your responsibilities include editing HTML and CSS templates, creating and adapting letterheads, processing customer deals and support tickets, managing customer conversations, and ensuring that layouts meet individual customer requirements.

You will work closely with the Customer Success, Tech Support, Billing, and Product teams to resolve customer inquiries and coordinate cross-functional topics. You will also contribute to internal projects aimed at improving workflows and efficiency, documenting processes, and analyzing customer feedback.

About you

Hard Skills

Basic knowledge of HTML and CSS
Experience with or interest in document layout and design
Ability to adapt and customize document templates
Experience with a code editor, preferably Visual Studio Code
Familiarity with Adobe Creative Cloud, especially Adobe Acrobat or similar tools
Ability to work with customer relationship management and ticketing systems
Willingness to learn tools such as HubSpot, Slack, Confluence, Jira, and Billwerk
Basic understanding of troubleshooting and quality assurance
Strong attention to detail when reviewing layouts, formatting, and customer requirements
Good written and spoken German; English is a plus

Soft Skills

Structured and organized way of working
Strong attention to detail and accuracy
Customer-oriented mindset
Excellent communication and teamwork skills
Ability to work independently and take ownership of tasks
Problem-solving skills and a hands-on mentality
Reliability and transparent communication
Flexibility and willingness to learn
Ability to prioritize tasks and manage several requests simultaneously
Openness to feedback and continuous improvement

Requirements

Enrolled student, preferably in media informatics, computer science, communication design, business informatics, or a related field
Interest in HTML/CSS, document design, and customer support
Availability for a working student position alongside your studies
Willingness to work collaboratively in a cross-functional team

Equal Opportunity Employer

Our recruitment process

1️⃣ A 30' first call with Talent Acquisition Specialist to get to know you better and share more about Ageras.

2️⃣ A 45' interview with HM to discuss your past experiences and the role we are offering.

3️⃣ A 45' BC you will complete a short practical task related to HTML/CSS, document layouts, or customer requirements. Afterwards, we will discuss your approach, answer any remaining questions, and talk about the next steps.

c8:T106c,

Shine is the financial copilot for entrepreneurs and small business owners.

Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.

Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

The CPA Tribe Analytics team at Shine

We support the CPA products with data analytics. Our partners are the Product org and the country Business Units. We are three analysts and we are growing. This is a new position.

Your role as a Senior Data Analyst

You report to the Head of Data Analytics. Your main stakeholder is the French Business Unit, a sales-heavy B2B organisation.
Two things make this role challenging:

Our data lives in different systems: CRM, data warehouse, product data. Bringing it together is part of the job.

The French BU is a B2B business inside an overall B2C-minded company. You will work between both worlds.

Your responsibilities will include:

Creating one consistent view across CRM, data warehouse and product data.
Building lead scoring, pipeline analytics and other sales analytics solutions that the French BU uses weekly.
You take ownership of the analytics for the French BU leadership and bring them decision-ready insight.
Supporting the Product org and the country Business Units with analytics for the CPA/Advisor products.

📍Job located in France, Paris with possibility of two remote working days per week

About you

You have 5+ yrs hands-on analytics experience, including in a B2B setting. SaaS and/or CPA background is a strong preference.
You have done advanced analytics in a sales organisation, for example lead scoring or pipeline analytics.
You have brought data from different systems together (CRM, data warehouse, product data) and got teams to agree on it.
You have driven data-driven decision making, working directly with senior leadership.
You work with SQL, dbt, Omni and Python. Salesforce or a similar CRM is familiar to you.
You are fluent in French and English (C1).

Equal Opportunity Employer

Our recruitment process

1️⃣ Screening Call: Initial screening call with a TA-partner

2️⃣ Technical Call (60’): Discussion with Julian (Analytics Manager)

3️⃣ Case Study Presentation including a technical SQL challenge (75’): Evaluation of your methodology, problem-structuring, and impact mindset.

4️⃣ Meet the team (30') to get an better idea of the environment.

c9:T2416,

About Shine

You role as a Senior Performance Marketing Manager, Growth

We are looking for a commercially minded Performance Marketing Manager to own and accelerate customer acquisition growth for Shine.

This is not a traditional channel management role.

Our media execution is largely supported by external agencies. The role of the Performance Marketing Manager is to own the growth system around those channels: identifying where growth is constrained, developing hypotheses, bringing together the right levers and driving cross-functional execution to improve commercial outcomes.

You will have deep expertise in performance marketing and be capable of challenging agencies across Search, Meta, TikTok and other acquisition channels. But your responsibility extends beyond media buying.

You will work across channels, creative, messaging, offers, landing pages and define together with stakeholders a roadmap beyond paid marketing in user journey, CRO, attribution and measurement to improve the quality and commercial value of the customers we acquire.

Success is therefore not defined simply by leads, sign-ups or channel CPA. It is defined by whether acquisition ultimately contributes to profitable growth.

This is a senior individual-contributor role: high ownership, highly analytical and hands-on, but without direct people-management responsibility.

What you will own

1. Growth strategy & commercial performance

Own the acquisition growth roadmap, translating business targets into clear growth priorities, hypotheses and experiments.
Understand the complete customer journey from demand → acquisition → sign-up → activation → subscription → revenue, rather than optimising individual channels in isolation.
Balance customer volume, customer quality and acquisition efficiency.
Connect marketing KPIs to downstream commercial outcomes and continuously challenge whether acquisition activity is genuinely moving the business forward.
Participate actively in the commercial trading rhythm, bringing clear performance context, diagnosis and actions.

2. Performance marketing & agency leadership

Bring deep hands-on expertise across performance channels, particularly Google/Search and Meta, with experience across channels such as TikTok, YouTube and other emerging platforms.
Own performance strategy, budget allocation, channel mix, targets and measurement.
Lead and challenge external agencies rather than simply managing their output.
Continually assess whether the channel mix and acquisition playbook remain fit for purpose.

3. Creative, messaging & proposition

Treat creative and messaging as fundamental growth levers rather than simply inputs into media buying.
Develop structured hypotheses around customer problems, audiences, propositions, messaging, hooks and creative concepts.
Build a high-velocity testing roadmap across channels.
Work closely with Brand, Product Marketing and creative partners to translate customer insight into performance creative.

4. Landing pages, CRO & customer journey

Own acquisition performance beyond the ad click.
Identify friction and conversion opportunities across landing pages, sign-up and onboarding journeys.
Work cross-functionally with Product, UX, CRM and other teams to improve conversion.
Ensure strong message → ad → landing page → product journey continuity.

5. Measurement, attribution & customer quality

Own the measurement framework required to understand true acquisition performance.
Connect platform data with first-party and downstream commercial data.
Develop a clear view of attribution across channels and customer touchpoints.
Use CAC, conversion, activation, subscriber conversion, payback and customer-value metrics to inform investment decisions.
Partner with Data/Analytics to continually improve tracking, event architecture and reporting.

What success looks like

Success in this role means:

Acquisition investment increasingly translates into commercial growth, not simply more leads or sign-ups.
Customer quality and downstream conversion improve alongside acquisition volume.
Performance Marketing develops from predominantly channel optimisation into a full-funnel growth capability.
Search, Meta, TikTok and other channels operate as part of one coherent acquisition strategy.
Creative, messaging, offers and CRO become systematic acquisition levers.

What You will Bring

We are looking for a T-shaped growth practitioner: someone with genuine depth in performance marketing but breadth across the wider growth system.

Essential

Strong track record in growth / performance marketing within a digital, PLG, SaaS or fintech business.
Deep hands-on expertise in Google/Search and Meta.
Experience managing meaningful performance-marketing budgets and external agencies.
Evidence of improving commercial outcomes, not simply platform metrics.
Strong understanding of full-funnel growth and how acquisition connects to activation, conversion and revenue.
Experience working with creative testing, messaging and proposition development.
Strong understanding of landing-page optimisation and CRO.
Experience developing and testing offers.
Strong analytical capability and comfortable diagnosing funnel performance.
Understanding of attribution, first-party data, event tracking and measurement.
Experience designing and running structured growth experiments.
Commercial understanding of CAC, conversion, payback and customer economics.
Fluency in both English & German (B2 and/or above) is required.
Execution focused: able to move from diagnosis → hypothesis → experiment → learning → scale.

Strongly preferred

B2B SaaS / fintech experience.

Equal Opportunity Employer

Our recruitment process

1️⃣ A 30' first call with Recruiting Partner to get to know you better and share more about Shine.

2️⃣ A 45' interview with Hiring Manager to discuss your past experiences and the role we are offering.

3️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role.

4️⃣ A 30' team introduction, followed by a soft skills interview to see how we can best support your growth at Shine.

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