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About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.

Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

We are actively seeking a Global Partner Program Director to join our team, reporting directly to the GVP of Global Partners, Alliances & Channels. This hybrid role is based at Rimini Street’s São Paulo corporate office.

Position Summary

We are seeking a motivated and detail-oriented Global Partner Program Director to support the strategy and growth of our reseller, referral, and channel partner programs. This role will be responsible for, partner onboarding and enablement, , and revenue contribution from the channel ecosystem. The ideal candidate brings hands-on experience operationalizing indirect sales environment.

Essential Duties & Responsibilities

Partner Onboarding & Enablement: Develop onboarding processes, training resources, and certification programs to ensure partners are ramped and ready to drive revenue.
Pipeline & Revenue Growth: Collaborate with sales to co-create partner pipeline strategies and drive net new ARR through channel-sourced and influenced deals.
Performance Analysis & Optimization: Track partner performance, measure program success (KPIs like partner-sourced pipeline, activation rate, win rate), and optimize based on insights.
Cross functional Collaboration: Act as a bridge between internal sales teams, marketing and external partners to coordinate joint efforts, webinars, etc, and help operationalize the co-selling motion.
Partner Systems & Tools: Manage Salesforce to ensure partner data integrity and leverage data in decision-making.

Skills

10+ years of operations experience supporting channel partnerships, partner program management, or indirect sales in a scaling SaaS company.
Solid understanding of channel sales models and key partner types (e.g., VARs, ISVs, MSPs, GSIs).
Experience working with international or multi-region partner ecosystems.
Proven ability to build scalable processes for onboarding, enablement, and partner lifecycle management.
Excellent interpersonal and communication skills with a customer-first attitude.
Experience using Salesforce for reporting and driving data driven decisions
Comfortable collaborating across departments, especially sales, marketing, and operations.
Work collaboratively across organizations
 Must be articulate with strong writing and presentation
 Proven analytical and problem-solving abilities
 Able to work under stress and handle multiple critical priorities
 Very strong work ethic with “can-do, roll up sleeves to figure it out” attitude
 Ability to leverage a supporting team of Account Executives, Client Success Managers, Pre-Sales Engineers, Lead Generation, and Marketing

Experience

10+ years of sales and partner management experience in a global software or IT services company.
Familiarity with software support services, managed services, or third-party support models.
Ability to influence and negotiate with senior stakeholders, both internally and externally.
Comfortable with CRM and partner management tools (e.g., Salesforce).
Record of sustained and significant quota over-achievement.
Experience working in a fast-paced, team-oriented, collaborative environment

Desired Qualifications

Experience partner/alliance for major software vendors (e.g., SAP or Oracle) or System Integrators or Global enterprise companies.
Deep understanding of the respective region’s enterprise IT ecosystem, including ERP vendors (SAP, Oracle), resellers, referral, system integrators and consulting partners.

Location

São Paulo, Brazil

Education

Bachelor's degree in Business, IT, or related field. MBA a plus.

Language

Fluent English (spoken and written)

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

91:T1e0e,

About Rimini Street, Inc.

We are actively seeking a Support Engineer, FCUBE Techno-Functional. This role is based in India.

About Rimini Street, India, GCC.

Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad, in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc).

Rimini Street, India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Street, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion.

Rimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, “if you are best of the best, you belong to Rimini”. We are on a mission to contribute significantly to our “Rimini ONE” program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software.

Job Summary

We are seeking a highly skilled Oracle Flexcube Universal Banking System (FCUBS) Techno-Functional engineer with 8 to 10years of experience to join our team. The candidate will be responsible for ensuring the stability, performance and reliability of Flexcube in production environments. This role to support customization and production support for Oracle Flexcube with modules like core banking, Retail, Corporate, Treasury, Trade Finance and Payments etc..

Key Responsibilities:

Support Oracle Flexcube modules (Retail, Corporate, Treasury, Trade Finance and Payments etc.)
Perform requirement gathering, gap analysis and functional design for new business needs.
Strong understanding of Flexcube modules and configuration. Deliver customizations, interfaces, and reports as per business requirements.
Capable of troubleshoot PLSQL APIs and Java based extensions within Flexcube.
Manage EOD/BOD operations, parameter setup and issue resolution in production environments.
Document functional and technical solutions, configurations and troubleshooting steps.

Required Skills:

8 to 10 Years of experience in Oracle Flexcube as techno-functional consultant.
Strong understanding on Oracle Flexcube universal banking base and banking domain processes.
Good experience in multiple modules (Core, CASA, Loans, Trade finance, Payments, Treasury)
Good knowledge of interfaces, integration with external systems.
Experience in parameterization, customization, and report development.
Knowledge on Oracle FLEXCUBE Development Workbench for Direct and Mobile Banking.
Strong analytical and problem-solving abilities.
Excellent communication and documentation skills.
Ability to work independently and collaboratively in cross-functional teams

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

92:T1a17,

About Rimini Street, Inc.

Position Summary

We are seeking an experienced Sr. Account Executive to sell our world-class service offerings. The right candidate will have an entrepreneurial spirit, a proven track record of sales excellence, ability to meet/exceed quotas, and taking business to the next level. Must be hungry and have a passion for winning. We need someone that can be very hands-on, do whatever it takes to build revenue, and be a strategic thinker with the ability to create long-term sales plans and execute on them for our prospects.

The ideal candidate will have 10+ years experience selling ERP software solutions for Oracle as well as proven success at smaller start-up companies.

This position reports directly to the Director of Sales and offers the flexibility to work remotely from a home office located within Japan.

Essential Duties & Responsibilities

Responsible for building sales pipeline in defined territory
Meet/Exceed quarterly quota targets
Manage sales cycle from identifying prospects, working with numerous internal teams to coordinate appropriate resources, all the way through closing the deal
Manage and follow up on qualified leads
Provide and guide prospects strategic vision to drive them toward the RSI solution
Execute on RSI sales methodology
Update and track all activities in our SalesForce CRM automation tool
Travel expectations – 25% to 35%

Experience & Skills

10+ years experience selling ERP software solutions for Oracle as well as proven success at smaller start-up companies
Command knowledge of the enterprise software industry
Record of sustained and significant quota over-achievement
Experience working in a fast paced, team-oriented, collaborative environment
Skills
Engage with a consultative sales approach
Must be articulate with strong writing and presentation skills
Proven analytical and problem-solving abilities
Able to work under stress and handle multiple critical priorities
Very strong work ethic with “can do, roll up sleeves to figure it out” attitude
Ability to leverage supporting team of Sales Engineers, Lead Generation, and Marketing

Desired Qualifications

Experience selling for major software vendors (e.g. SAP or Oracle) or competed against them in complex selling situations while selling for smaller start-up companies

Education

Bachelor Degree

Location

Remote – Japan

Travel

25% to 35%

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

93:T27ad,

About Rimini Street, Inc.

We are actively seeking a Sr. Solutions Architect, Security. The role will report directly to the Regional Manager, Product Services, NAMER & APAC. Qualified candidates can work remotely, preferred location is near Tokyo.

Position Summary

The Sr. Solutions Architect, Security is responsible for supporting the development and expansion of Security Services associated with ERP implementations (such as SAP and Oracle EBS) for Rimini Street clients. This role involves planning, implementing, and maintaining security solutions, as well as researching threats, vulnerabilities, and weaknesses impacting the products and services delivered by Rimini Street. The individual will collaborate with the existing team to assess the relevance of identified weaknesses and exposures, determine appropriate mitigations, and contribute to documentation detailing these mitigation strategies.

Additionally, the Sr. Solutions Architect, Security Services oversees the successful implementation and validation of security solutions in alignment with deployment project plans. They will work closely with Global teams to provide post-implementation support for security products. Further responsibilities include partnering with the Security Products research and development team to assist with efficacy testing, product implementation strategies, and planning, along with preparing documentation related to software installation, configuration, troubleshooting, and optimization.

Essential Duties & Responsibilities

Installation, configuration and troubleshooting of security products under the guidance of Senior Solutions Architects.
Utilize the repeatable project plans and best practices to manage the onboarding projects and contribute feedback for process improvement.
Self-training and self-study for achieving certifications in the various Security related trends and technologies.
Extensive research of security vulnerabilities and their underlying weaknesses.
Review, suggest, and implement improvements for security practices.
Assist in the design, implementation, and evaluation of security-focused tools and services (understand tools and capabilities).
Development of logic (including rules and signatures) as well as hardening configurations to mitigate the risk of vulnerabilities.
Stay current on emerging security threats, vulnerabilities and controls.
Provide critical feedback to security solution providers and guidance in the development of product enhancements and features.
Conduct Security Assessments for Customers and prospects, covering variety of ERP environments, Complex WebLogic/WebSphere environments.
Other job-related duties and responsibilities may be assigned from time to time.

Education

Bachelor’s degree in computer science, Computer Engineering or related field or equivalent experience
Security Certification Required (e.g., CISA, CEH, CISSP, CRISC etc.) or actively working on the certification

Experience

10+ years relevant experience with IT procedures and security policies.
10+ years’ experience with DataCenter Operations both in-house and outsourced
5+ years’ experience both in Security product implementation and troubleshooting
Working knowledge of multiple databases (Oracle, SQL, etc.,) and applications
Working knowledge of SAP technology stacks
5+ years’ experience handling Weblogic/WebSphere technologies including high availability and clusters.
Deep understanding and knowledge of various Operating Systems
Strong analytical and problem-solving skills
Strong knowledge in current security threats, trends and mitigations.
Experience in design and delivery of enterprise-level security controls.
Detailed knowledge of system security vulnerabilities and remediation techniques, including penetration testing, and mitigation techniques.
Deep working knowledge and understanding of supporting business processes

Qualification & Skills

Speak proficient Japanese and understand Japanese culture to help support our growing business in APAC region.
Knowledge in securing various tiers of technology stacks e.g., network, application servers, database servers, etc.,
Installation and configuration experience of leading security software (McAfee, TrendMicro, Imperva, F5 ASM, Palo Alto or other Web Application/Next-Gen firewall products)
Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Proven experience as a key contributor for various IT projects, ensuring overall success of professional and managed services
Ethical hacking with highest standards of integrity is a plus.
Excellent interpersonal, presentation and communication skills – verbal & written.
Ability to work independently and as part of a team.
Ability to work calmly and professionally in high pressure, high stress situations.

Preferred Qualifications

Application experience in ERPs like SAP/EBS/JDE is a plus.
Experience with installation and configuration of new products following the product documentation and best practices
Good understanding of Industry leading security solutions and implementations architectures
Experience with security in public clouds like AWS, Azure and GCP as well as private cloud providers with global and local scale
Experience in following managed services or professional services offering and meeting contractual SLAs. Consulting background supporting various clients.
knowledge of IT security concepts and practices such as virtual patching, cloud security, encryptions, identity management

Location

Remote - Tokyo

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

94:T1dd2,

About Rimini Street, Inc.

We are actively seeking a Sr. Software Licensing Analyst, Oracle. The role will report directly to the Sr. Director, Global License Advisory Services. The Sr. Software Licensing Analyst, Oracle will be based in Mexico and may work from a remote office.

Position Summary

Rimini Street’s Global License and Advisory Services (“GLAS”) organization serves as trusted advisors and subject matter experts on enterprise software licensing. The role of Senior Software Licensing Analyst-Oracle is to provide exceptional remote-based domain expertise on Oracle licensing related inquiries. This position will engage with Rimini Street clients and prospects as well as various departments within Rimini Street. The position will solicit information from prospective clients and current clients regarding their deployment of software programs, license entitlements, and/or support policy inquiries. Based on the type of inquiry, this role will provide direct consultative advice, advisory services for software asset management, and/or general advisory assistance. This position will create requisite collateral, working with additional Rimini Street team members, as needed, including sales, legal, and marketing.

Essential Duties and Responsibilities

Engage with clients and/or prospects to identify and assess Oracle license or support policy concerns.
Provide detailed guidance regarding Oracle audit processes and address client audit/compliance concerns.
Articulate possible Oracle licensing or vendor support options and considerations.
Analyze and report on Oracle license usage and provide asset management guidance using industry leading software asset management solutions.
Build rapport with Rimini Street client-facing teams and become the trusted advisor on Oracle license or support policy questions.
Keep apprised of industry and vendor activities or policy changes in the Oracle license space.

Education

University undergraduate degree in IT, accounting, business, or combination of studies and/or experience.
Industry certification preferred.

Qualifications

3-5 years client facing experience in IT and/or software asset management, consulting, and/or audit.
Fluent English

Experience

3-5 years’ experience with Oracle license audit, Oracle contracts, or Oracle asset management.
Deep understanding on Oracle license audit process and compliance risk mitigation techniques.
Expert level knowledge on Oracle license metrics, products, entitlements, and contract terms.
Experience with use of one or more software asset management tools.
Excellent oral and written communication skills.
Proficient with Microsoft Office applications (Excel, PPT, Word).
Ability to speak and instill confidence with a range of client roles from the C-suite down to the DBA level.

Skills

Ability to collaborate with different departments including sales, legal, and marketing.
Excellent oral and written communication skills (including the ability to simplify complex topics and/or materials and effectively communicate ideas and concepts to internal and external audience members).
Ability to move quickly, adapt to change, and identify opportunities for improvement.
Ability to grasp new licensing concepts and expand current skillset to other software publishers.

Location

Remote - Mexico

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

95:T2f38,

About Rimini Street, Inc.

We are actively seeking an experienced Sr. Director, AI Powered Service Delivery & Automation to join our team. This remote Brazil –based role reports to the GVP of Global Service Delivery Operations.

Position Summary

The Sr. Director, AI-Powered Service Delivery & Automation is responsible for defining and executing Rimini Street's AI-powered managed services strategy and leading the transformation of AMS from a labor-based support model to an intelligence-driven, automation-enabled service delivery organization. Leveraging AI, agentic workflows, AIOps, observability, and autonomous operations, this leader will design and scale capabilities that improve engineer productivity, automate service delivery activities, accelerate issue resolution, reduce cost-to-serve, and enhance client outcomes across ERP and cloud platforms.

This role is accountable for establishing and achieving measurable automation, AI adoption, productivity, service quality, and service economics targets across the AMS portfolio while driving the adoption of next-generation delivery capabilities globally.

The successful candidate will bring a proven track record of deploying AI and automation at scale within managed services environments and delivering measurable business outcomes through operational innovation. Success will be measured by increases in automated and AI-assisted resolution rates, reductions in manual engineering effort and cost-to-serve, improvements in service margins, and the establishment of scalable autonomous support capabilities.

Essential Duties and Responsibilities

Lead AI-Powered Service Delivery Transformation

Define and execute the roadmap for AI-driven managed services across ERP and cloud platforms.
Identify and prioritize opportunities to automate diagnosis, triage, resolution, knowledge creation, documentation, and client communications.
Establish business cases, governance, and measurable objectives for automated resolution, ticket deflection, engineer productivity, service quality, and margin improvement.
Partner across Delivery, Engineering, AI, Product, and Operations teams to drive innovation and adoption.

Build AI-Enabled and Autonomous Service Operations

Design and deploy AI-powered assistants, copilots, agentic workflows, and enterprise knowledge capabilities that improve support effectiveness and consistency.
Leverage AI, large language models, automation platforms, and knowledge assets to automate support activities and enable autonomous service operations.
Establish standards for AI governance, operational controls, performance measurement, and responsible AI adoption.
Drive the transition from reactive support to predictive, proactive, and autonomous service delivery.
Design and deploy capabilities that increase automated and autonomous case resolution while reducing manual engineering effort.

Drive AIOps and Intelligent Operations

Implement AIOps, observability, monitoring, and analytics capabilities to predict, prevent, and remediate service disruptions.
Advance self-healing operations through automated remediation, anomaly detection, event correlation, and predictive service management.
Partner with ServiceNow and infrastructure teams to mature ITOM, CMDB, service mapping, discovery, and operational intelligence capabilities.

Lead AMS Delivery Transformation

Build and lead a global AMS Automation & AI Center of Excellence responsible for AI engineering, intelligent automation, service innovation, and next-generation delivery capabilities.
Transform AMS delivery from manual, case-driven execution to AI-assisted and automation-enabled workflows.
Standardize scalable delivery patterns, automation frameworks, and operational practices across ERP and cloud service offerings.
Drive adoption across global delivery teams and leadership to ensure solutions are embedded into day-to-day operations.
Partner with Product, Sales, and Delivery leadership to develop AI-enabled service offerings that enhance client value and differentiate Rimini Street in the marketplace.

Improve Productivity and Service Efficiency

Deliver capabilities that reduce administrative overhead and improve resolution speed, throughput, first-contact resolution, and engineer productivity.
Implement AI-assisted troubleshooting, intelligent routing, knowledge recommendations, automated documentation, and reusable resolution patterns.
Establish measurable improvements in cost-to-serve, service quality, and operational performance.

Deliver Scalable Platform Automation

Design and implement reusable automation solutions across ERP and cloud platforms, including diagnostics, monitoring, integration management, configuration validation, and release impact assessment.
Modernize service management processes by embedding automation, improving workflow efficiency, and enhancing operational visibility and reporting.
Ensure solutions are scalable, practical, and aligned to client, delivery, and business outcomes.

Desired Experience

12+ years leading enterprise managed services, service operations, or technology transformation organizations.
Proven track record implementing AI-driven automation, autonomous operations, or digital labor solutions that materially improve service delivery performance and economics.
Experience deploying AI platforms, agentic workflows, enterprise knowledge systems, copilots, and intelligent automation capabilities at scale.
Strong technical leadership with credibility across architecture, engineering, AI, operations, and executive stakeholder communities.
Experience with AIOps, observability, ITOM, predictive operations, automation frameworks, and enterprise service management platforms.
Deep understanding of enterprise application support models across ERP and cloud platforms, including SAP, Oracle, Salesforce, ServiceNow, Workday, and Microsoft technologies.
Demonstrated success building new capabilities and leading global transformation programs that improve automation rates, productivity, service quality, customer outcomes, and margin performance.
Experience delivering measurable reductions in support effort, ticket volume, or cost-to-serve through AI, automation, or autonomous operations.
Experience leading geographically distributed engineering, platform, or automation teams within a global managed services organization.

Desired Skills

Deep expertise in AI-driven service delivery, agentic automation, autonomous operations, AIOps, observability, and intelligent automation platforms.
Strong technical foundation in APIs, integrations, orchestration, automation frameworks, and enterprise service management technologies.
Ability to translate technology innovation into measurable business outcomes, including productivity gains, cost reduction, service quality improvements, and margin expansion.
Technology-first leadership style with the ability to lead at strategic, architectural, and operational levels.
Proven success driving organizational transformation, stakeholder alignment, and adoption across global teams.
Exceptional analytical, communication, and influencing skills with experience building and scaling high-performing teams and Centers of Excellence.

Education

Bachelor’s degree (or equivalent experience) required; advanced degree (MBA or equivalent) preferred.

Location

Remote – Brazil

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

96:T208c,

About Rimini Street, Inc.

We are actively seeking a Tax & Regulatory Onboarding Administrator. The Role reports into the Project Management Office (PMO) within the Global Services Delivery (GSD) organization. Qualified candidates can work remotely, preferred location is near Kuala Lumpur (KL).

Position Summary

The Tax & Regulatory Onboarding Administrator is a client‑facing administrative role that supports the onboarding of Tax & Regulatory services. The role serves as a liaison between clients and internal teams, ensuring clear communication, accurate documentation, and coordinated onboarding activities. This position requires strong organizational skills, attention to detail, and the ability to operate effectively in a regulated, process‑driven environment.

Essential Duties & Responsibilities

Collaborate with the Global Client Onboarding (GCO) and the Global Product Delivery (GPD) teams, serving as a client‑facing administrative liaison for Tax & Regulatory onboarding services.
During onboarding, act as the primary administrative point of contact for Tax & Regulatory activities, coordinating communications, leading onboarding calls, and facilitating the resolution of Tax & Regulatory–related issues that may arise.
Introduce clients to the appropriate Rimini Street Tax & Regulatory regional teams, ensuring a smooth transition through clear communication, documentation, and handoff of required information.
Support the successful completion of the client’s Tax & Regulatory onboarding experience by tracking deliverables, monitoring timelines, maintaining onboarding documentation, and proactively escalating risks or issues.
Maintain accurate and up‑to‑date client records, including Tax & Regulatory profiles, onboarding artifacts, correspondence, and deliverables in designated systems.
Assist with the preparation and delivery of standard onboarding materials, reports, summaries, and status updates for internal and external stakeholders.
Participate in continuous improvement initiatives related to the Tax & Regulatory onboarding and delivery processes, including streamlining workflows, enhancing reporting, and supporting automation of administrative tasks.
Manage internal and external communications related to Tax & Regulatory administration in a professional and client‑focused manner.
Handle confidential client and company information with discretion and in compliance with company policies and applicable regulatory requirements.

Education

Bachelor’s degree in Business Administration, Accounting, Finance, or a related field preferred; equivalent work experience will be considered.
Additional coursework or training in tax, compliance, regulatory affairs, or business operations is a plus.

Experience

2–4 years of experience in an administrative, coordinator, or support role, preferably within tax, regulatory, compliance, finance, legal, or professional services environments.
Experience supporting cross‑functional teams and managing multiple concurrent tasks or deadlines.
Prior experience in a client‑facing or stakeholder‑support role is preferred but not required.
Familiarity with regulated environments or compliance‑driven processes is a plus.
Experience working with enterprise systems, document repositories, or ticketing/workflow tools is preferred.

Skills

Proficiency in spoken and written English, with the ability to communicate clearly and professionally with clients and internal stakeholders.
Strong organizational and time‑management skills, with the ability to manage multiple tasks and priorities.
High attention to detail and accuracy when handling regulatory, compliance, and client‑specific information.
Effective written and verbal communication skills, including documentation and status reporting.
Proficiency in Microsoft Office applications and comfort working in enterprise systems and document repositories.
Ability to handle sensitive and confidential information with discretion and professionalism.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

97:T34a3,

About Rimini Street, Inc.

We are actively seeking a Sr. Java Full Stack Engineer, This role is based in India, Hyderabad.

About Rimini Street, India, GCC.

Position Summary

The Senior Software Engineer (Full Stack) is a core member of the Product Delivery engineering team building Rimini Street’s Agentic ERP Platform—a strategic product that enables AI agents to interact with legacy ERP systems including SAP, Oracle E-Business Suite, and JD Edwards. This role contributes across the full technology stack, from backend platform services and MCP (Model Context Protocol) servers to AI agent integration and frontend user interfaces.

Reporting to the Sr. Director, Engineering, this engineer will design, develop, and deliver production-quality software in a modern tech stack spanning Java, Python, and Angular. The ideal candidate is a versatile engineer who thrives working across layers of the stack, takes ownership of features end-to-end, and is energized by building a new platform from the ground up.

Essential Duties & Responsibilities

Backend Development

Design and develop backend services using Java 21 and Quarkus, including MCP servers, REST APIs, and platform services.
Build and maintain integration components that connect AI agents to enterprise ERP systems (SAP, Oracle EBS, JD Edwards).
Develop data access layers using PostgreSQL, including working with pgvector for vector storage and similarity search.
Implement resilience patterns (circuit breakers, retries, bulkheads) using Resilience4j for production reliability.
Write clean, testable, well-documented code following established engineering standards and architectural patterns.

AI & Agent Integration

Develop AI agent components using Python and frameworks such as Pydantic AI or LangChain4j.
Integrate with LLM services through LiteLLM gateway, implementing prompt templates, tool calling, and response handling.
Build and maintain RAG (Retrieval-Augmented Generation) pipelines for contextual knowledge retrieval.
Implement orchestration workflows using Restate for multi-step agent processes with human-in-the-loop checkpoints.

Frontend Development

Build user interfaces using Angular and TypeScript, contributing to the platform’s component library and design system.
Develop human-in-the-loop interfaces that allow users to supervise, approve, and intervene in agent actions.
Implement responsive, modern layouts using CSS3, Tailwind CSS, and Angular Material or similar component frameworks.
Create dashboards, admin panels, and monitoring views for agent performance and system health.
Build reusable UI components with clean HTML5 semantics, SCSS/CSS architecture, and consistent styling patterns.
Ensure accessible (WCAG compliant), performant frontend experiences across browsers and devices.
Work with design specifications and wireframes to translate UX designs into pixel-accurate implementations.

Engineering Practices

Participate in code reviews, design discussions, and technical design reviews.
Write unit tests, integration tests, and contribute to automated testing frameworks.
Contribute to CI/CD pipeline development and deployment automation.
Instrument code with OpenTelemetry for distributed tracing, metrics, and logging.
Collaborate with team members across time zones in a virtual team environment.
Contribute to technical documentation, architecture decision records, and knowledge sharing.

Experience

3.5+ years of professional software engineering experience in full stack development.
Strong backend development experience with Java (Java 11+); experience with Quarkus or Spring Boot.
Working proficiency in Python; experience building services or scripts in Python.
Frontend development experience with Angular (v14+), TypeScript, and modern CSS (Tailwind, SCSS, or CSS-in-JS).
Experience building component libraries or contributing to design systems.
Experience with relational databases, particularly PostgreSQL.
Familiarity with RESTful API design and microservices architecture.
Experience with Git, CI/CD pipelines, and modern development workflows.
Experience working in agile teams with iterative delivery practices.

Technical Skills

Required

Java 11+ (Java 17/21 preferred) with strong understanding of modern Java features.
Experience with Quarkus or Spring Boot for building microservices and REST APIs.
Python proficiency for AI/ML integration work and scripting.
Angular (v14+) and TypeScript for frontend development; strong component architecture skills.
Solid CSS3/SCSS skills including responsive design, flexbox, and grid layouts.
Experience with Tailwind CSS or similar utility-first CSS frameworks.
Proficiency with HTML5 semantics and modern web standards.
PostgreSQL and SQL; experience with data modeling and query optimization.
RESTful API design and implementation; familiarity with OpenAPI/Swagger.
Git version control and collaborative development practices.
Understanding of containerization (Docker) and basic Kubernetes concepts.

Preferred

Experience with AI/ML frameworks: Pydantic AI, LangChain, or LangChain4j.
Familiarity with LLM integration patterns, prompt engineering, and tool calling.
Experience with vector databases (pgvector, Qdrant) and embedding models.
Experience with Angular Material, PrimeNG, or similar Angular component libraries.
Knowledge of web accessibility standards (WCAG 2.1) and cross-browser compatibility.
Experience with frontend testing frameworks (Jasmine, Karma, Cypress, or Playwright).
Knowledge of MCP (Model Context Protocol) or similar agent-tool integration patterns.
Experience with Restate, Temporal, or similar workflow orchestration frameworks.
Familiarity with OpenTelemetry, Jaeger, or Prometheus for observability.
Experience with enterprise integration patterns: messaging, event-driven architecture, RFC/BAPI.
Knowledge of SAP or Oracle EBS integration technologies.
Experience with Resilience4j or similar resilience libraries.
Familiarity with LiteLLM or similar LLM gateway tools.

Skills & Competencies

Strong problem-solving skills with the ability to debug complex issues across multiple layers of the stack.
Ownership mentality—takes responsibility for features from design through production deployment.
Ability to learn quickly and adapt to new technologies, frameworks, and domains.
Good communication skills; able to discuss technical approaches clearly with team members.
Attention to detail and commitment to code quality, testing, and documentation.
Collaborative mindset; comfortable working in a distributed team across time zones.
Self-motivated and able to work independently in a remote environment.
Fluent in English (written and verbal).

Desired Qualifications

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
Experience in enterprise software or platform product development.
Exposure to ERP systems (SAP, Oracle, JD Edwards) in any capacity.
AWS or Kubernetes certifications.
Contributions to open source projects.

Location & Travel

Location: Hyderabad, India

Travel: Minimal; occasional travel for team meetings or training

Language: Fluent English required (written and verbal)

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

98:T1ef4,

About Rimini Street, Inc.

We are actively seeking a Onboarding Project Manager (OPM). Qualified candidates can work remotely in S. Korea.

Position Summary

Reporting to the Director, Global Client Onboarding (GCO), the Onboarding Project Manager (OPM) is responsible for assuring the successful onboarding of Rimini Street’s top clients across all supported product lines.

The OPM is responsible for leading the successful on-time completion of the client onboarding project plan. Key tasks include developing the Onboarding Project plan, establishing client and Rimini Street project roles and responsibilities, identifying project risk areas, creating risk mitigation plans and managing all escalations related these accounts. The OPM will manage all executive and project reporting, both with the client and to the Rimini Street internal management teams.

The OPM needs to have excellent communication with client contacts and the project teams. The OPM is also expected to contribute to client onboarding projects, improvements and innovations.

Essential Duties & Responsibilities

Responsible for successful, on-time completion of client onboarding projects
Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables
Develops and drives onboarding project risk mitigation and leads all escalations related to these projects
Provide pre-sales client onboarding assistance for the sales organization
Ensures onboarding tasks are performed in accordance with ISO processes
Maintain up-to-date project information in Salesforce.com and other systems
Manage client communications and escalations during the onboarding process
Provide detailed and timely status reporting to internal management team
Assure excellent client satisfaction with entire onboarding process
Secure client reference ability at conclusion of onboarding
Identify and propose onboarding innovations and improvement opportunities
10% travel expected

Education & Certification

Bachelor and/or Master’s Degree in Business, Finance, Computer Science or related field, or equivalent experience
Project Management certification or equivalent desired
SAP or Oracle Implementation and/or technical certifications desired

Experience

Significant consulting or project management experience working with SAP, Oracle EBS Applications or Oracle Database solutions, including strong client management experience
5+ years ERP application implementation and/or upgrade project management experience
Strong analytical and problem solving skills
Excellent organizational, communication, interpersonal, relationship building skills
Technical consulting experience preferred

Qualifications & Skills

Native Korean Speaker
Fluency in English essential
Project management
Escalation management
Negotiation and Objection-Handling skills
Strong analytical and problem-solving skills
Ability to successfully execute the Onboarding Project Plan with successful results
Excellent organisational, communication, interpersonal, relationship building skills
Ability to work well in a cross-functional, matrix management environment
Expertise using common project management tools: e.g. MS Project, Visio, Excel and PowerPoint
Strong English and Korean verbal and written communication skills
Strong analytical and problem-solving skills
Excellent organizational, communication, interpersonal, relationship building skills

Location

Remote - S. Korea

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

99:T1f62,

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global leader in end-to-end third-party enterprise software support, managed services and Agentic AI ERP innovation solutions, dedicated to helping clients realize extraordinary business outcomes.

We are actively seeking a Sales Development Representative to join our team. This remote United Kingdom –based role reports to the Director of Sales Development - EMEA.

Position Summary

The primary role of the Sales Development Representative is to provide support to Sales Account Executives through outbound qualification of leads. This position places outbound calls to companies to introduce Rimini Street support services for enterprise software. Inbound calls and emails from customers and prospects will also occur. This is a quota bearing position of qualified leads delivered and conversion of those qualified leads into closed business.

Essential Duties & Responsibilities

Place outbound calls to qualify Rimini Street services through marketing campaign follow-up and cold calling
Set appointments with prospects
Handle all inbound inquiries and qualify
Articulate the Rimini Street value proposition and negotiate initial objections as a part of scheduling appointments
Conduct pre and post-event telephone calls
Achieve quota of number of highly qualified leads per month and then conversion to an opportunity
Develop and maintain vertical/geographical territory, daily plans to maximize and leverage phone time, including pre-call planning, adhering to territory hours and metrics
Ability to support multiple constituencies and work independently
Ability to call at all levels within an organisation and determine decision maker
Remain current on information regarding Rimini Street services for enterprise software

Additional Duties & Responsibilities

Proven track record at achieving measurable goals (number of appointments, lead quality, etc.)
Experience in generating C-suite executive level leads for Enterprise Company
Ability to work independently and effectively in a remote environment
Ability to speak articulately, confidently and credibly
Experience in inside sales
Knowledge and experience working with salesforce.com, LinkedIn and Salesloft (or similar sequencing tools)
Self-directed and team-oriented work habits
Excellent time management skills
Positive and energetic phone manner, excellent listening skills, strong writing skills
Proficient with standard corporate productivity tools (email, voicemail)

Experience

3 - 5 years sales development/lead qualification/telesales/inside sales or related experience in a B2B outbound environment
Proven track record at achieving measurable goals (number of appointments, lead quality, etc.)
Experience in generating executive level leads for Enterprise Company
Experience in inside sales
Knowledge and experience working with salesforce.com, LinkedIn and Salesloft (or similar sequencing tools)

Skills

Self-directed and team-oriented work habits
Excellent time management skills
Positive and energetic phone skills, excellent listening skills, strong writing skills
Proficient with standard corporate productivity tools (email, voicemail)
Ability to work independently and effectively in dynamic environment
Ability to speak articulately and credibly

Education

BS/BA Degree or equivalent work experience preferred

Location

Remote, United Kingdom

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company: We dream big and innovate boldly.
Colleagues: We work with extraordinary people who create a culture of mutual respect and collaboration.
Clients: We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
Community: We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

9a:T2ded,

About Rimini Street, Inc.

We are hiring a Multimedia Storyteller to join our team. This remote U.S.–based role reports to the Director of Content.

Position Summary

We are seeking a highly creative, social-first storyteller who can turn ideas, insights and brand moments into compelling written, visual and video content. This role blends storytelling, social media, writing, visual content creation and video to develop engaging content that strengthens our brand and connects with audiences.

The ideal candidate is a versatile creator who thinks beyond a single format. They can identify the story, develop the concept and bring it to life through the medium that will make the greatest impact — whether that is a social post, graphic or carousel, short-form video, infographic, written story, customer content or integrated digital campaign asset.

This individual will have a strong understanding of social platforms, digital culture and audience behavior, with the creative judgment to translate complex B2B technology topics into content that feels relevant, accessible and engaging. They will bring a fresh perspective to both established and emerging content formats, finding new and unexpected ways to tell stories, evolve how we show up across digital channels and help Rimini Street stand out in a crowded and constantly evolving market.

Duties & Responsibilities

Develop original, social-first content concepts that bring the Rimini Street brand, people, customers and thought leadership to life across digital channels
Create compelling stories across multiple formats, including social posts, graphics, carousels, short-form video, infographics, written content, customer stories and campaign assets
Own the creative process from idea through execution, including concept development, copywriting, visual storytelling, basic design, scripting, video creation and editing
Bring fresh thinking to established content channels and formats, identifying creative opportunities to reimagine how stories are told and differentiate Rimini Street in a crowded market
Write engaging, concise copy tailored to social and digital audiences, adapting voice, tone and format by platform and audience
Design and develop visually engaging social assets and graphics using tools such as Canva, Adobe Creative Suite, Figma, Adobe Express or similar platforms
Concept, script, capture and edit short-form video content when video is the strongest medium for the story
Identify opportunities to turn company news, customer successes, executive perspectives, events, industry trends and internal moments into timely and engaging social content
Transform complex technologies, products and market challenges into clear, creative and highly shareable stories
Repurpose larger pieces of content — including research, customer stories, webinars, presentations and thought leadership — into engaging social-first formats
Collaborate with Brand Experience, Communications, Campaigns, Client Engagement, Demand, Executive and other cross-functional teams to identify stories and develop creative content
Maintain a strong understanding of social media trends, platform capabilities, audience behaviors and emerging content formats, bringing fresh ideas and experimentation to the organization
Support content capture and storytelling opportunities at events, company activities and other locations as needed
Use performance insights and engagement data to understand what resonates with audiences and continuously evolve content approaches
Leverage AI and emerging creative technologies to accelerate ideation, content development and production while maintaining quality and brand integrity
Ensure content consistently reflects Rimini Street's brand identity, messaging, voice and visual standards

Experience

4–7 years of experience in social media content creation, digital content, brand storytelling, creative marketing or a related field
Experience creating content for B2B technology, enterprise software, SaaS, IT services or similarly complex industries preferred
Demonstrated portfolio of creative work across multiple formats, including social, written, visual and video content

Qualifications & Skills

Exceptional storytelling instincts with the ability to recognize a compelling story and determine the best format for telling it
Strong social media fluency and understanding of platform-specific formats, trends, audience behaviors and best practices
Excellent writing, editing and copywriting skills, particularly for concise and engaging digital and social content
Strong visual eye with demonstrated ability to create graphics, social assets, carousels, infographics and other digital content
Working proficiency with creative tools such as Adobe Creative Suite, Canva, Figma, Adobe Express or similar platforms
Ability to concept, script and edit short-form video content; experience with Premiere Pro, CapCut, Camtasia or similar video editing platforms
Ability to translate complex or technical topics into accessible, creative and engaging content
Strong understanding of brand storytelling and how content can build awareness, engagement and audience connection
Ability to bring a fresh perspective to existing mediums and established approaches, identifying opportunities to make content feel distinctive, relevant and differentiated
Familiarity with social and digital content performance metrics and the ability to use insights to improve future content
Experience leveraging AI-powered tools such as Microsoft Copilot, ChatGPT or similar technologies to support ideation and content development
Highly creative, curious and comfortable experimenting with new formats, platforms and approaches
Strong project management skills with the ability to move multiple creative projects from concept through completion
Collaborative, proactive and comfortable working across teams and with stakeholders at varying levels of the organization
Willingness and ability to travel as needed to support content creation, events and other business needs

Location

Remote, US

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.

The general salary range for this type of role is 80k - 120k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

9b:T1a83,

About Rimini Street, Inc.

We are actively seeking a Sales Development Representative resident for our Tokyo Japan office. The role will report directly to the Sr. Director, Field Marketing.

Position Summary

Essential Duties and Responsibilities

Place outbound calls to qualify Rimini Street services through marketing campaign follow-up and cold calling
Set appointments with prospects
Handle all inbound inquiries and qualify
Articulate the Rimini Street value proposition and negotiate initial objections as a part of scheduling appointments
Conduct pre and post-event telephone calls
Achieve quota of number of highly qualified leads per month and then conversion to an opportunity
Develop and maintain vertical/geographical territory, daily plans to maximize and leverage phone time, including pre-call planning, adhering to territory hours and metrics
Proper usage of Salesforce.com
Ability to support multiple constituencies and work independently
Ability to call at all levels within an organization and determine decision maker
Remain current on information regarding Rimini Street services for enterprise software

Education

Bachelor’s degree required

Location

Tokyo office

Experience

1-3 years sales development/lead qualification/telesales/inside sales or related experience in a B2B outbound environment
Proven track record at achieving measurable goals (number of appointments, lead quality, etc.)
Experience in generating executive level leads for Enterprise Company
Experience in inside sales
Knowledge and experience working with a salesforce.com, Discover.org, One Source, Inside View and LinkedIn

Skills

Self-directed and team oriented work habits
Excellent time management skills
Positive and energetic phone skills, excellent listening skills, strong writing skills
Proficient with standard corporate productivity tools (email, voicemail)
Ability to work independently and effectively in dynamic environment
Ability to speak articulately and credibly

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

9c:T3728,

About Rimini Street, Inc.

Position Summary

Sr. Support Engineer, SAP Hana/Basis

Position Summary 

The role of the Sr. Support Engineer, SAP Hana/Basis is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple Client Architectures, and implementations for our global clients who use 4.x, ECC and HANA environments. The role of the Sr. Support Engineer SAP S4 HANA / Basis requires the expertise and skills to diagnose serious issues, then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.  

Essential Duties & Responsibilities  

Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology.

Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high-quality customer experience.

Provide remote-based functional support & training for your specialist SAP modules.

Support client customizations, sharing implementation and best practices advice.

Develop application break fixes for critical product defects.

Create scripts to identify, analyze and correct data issues.

Manage one or more key assigned accounts as a technical/functional advisor.

Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity.

Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours.

Collaborate with team members in a virtual team environment to extend field experience to different client situations.

Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience.

Additional Duties & Responsibilities 

Other job-related duties and responsibilities may be assigned from time to time.

Experience 

10+ years relevant all-round SAP experience particularly with SAP S4 HANA / Basis.

Working knowledge as a system administrator with at least two of the following: Linux, Solaris, AIX, HP-UX or Windows.

Working knowledge of databases such as Oracle/MS-SQL/DB2/Sybase/SAP HANA.

Expertise in SAP HANA in-Memory Platform core technology, including architecture, landscape design, installation, upgrades, performance tuning, and system migration.

A track record of successful roles in several SAP implementation or upgrade projects.

Deep working knowledge and understanding of supporting business processes.

Knowledge of architecture, implementation, and key functionality.

Expertise with S/4 Hana including full life-cycle implementation experience, configuration, and administration of the application.

Knowledge of maintenance/patching mechanics and SAP architecture.

Demonstrable history solving complex problems across multiple modules.

Experience with ABAP Debug and Troubleshooting.

Nice to have experience with SAP SWPM tool.

Skills 

Client-facing Support.

Extreme focus on client satisfaction.

Analytical, logical problem resolution skills.

Must be able to speak, read and write English fluently.

Speak, read, and write another language fluently is desirable

Excellent interpersonal, presentation and communication skills – verbal & written.

Superb trouble-shooting skills and tenacity in problem solving.

Passionate focus on customer support and the ability to build long term, successful working relationships with clients and colleagues.

Strong knowledge of key application functionality, tables, and relationships.

Deep knowledge of SAP customization/extension methodologies.

Attention to detail and the ability to learn quickly.

Demonstrated ability to work independently and as part of a team.

Ability to work calmly and professionally in high pressure situations.

The ability to work remotely from a home-based office in a virtual environment.

Desired Qualifications

SAP certification(s) preferred.

The best candidates will have extensive knowledge of multiple SAP modules across releases (S/4 Hana) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.

Knowledge of SAP Industry Solutions would be an advantage.

Knowledge of any Country Specific Solutions would be an advantage.

A consulting background, while not mandatory, would be useful.

Experience with global implementations would be an advantage.

Education 

Bachelor’s degree in computer science or related field or equivalent experience

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

9d:T33d5,

About Rimini Street, Inc.

We are actively seeking a Sr. HR Business Partner. This role is based in India, Hyderabad

About Rimini Street, India, GCC.

Position Summary:

This role rolls up within HR function and reports to the Senior Manager, Human Resources. A Sr. HR Business Partner serves as the point-of-contact for the business on resource planning, organizational development, talent management strategy, performance management, rewards, employee onboarding and separations, and HR program implementations.

Area of focus: Monthly Payroll inputs, guide people managers on Performance management, Rewards, Conflict Management, Organization structure planning, handle New Onboarding & Exits interviews, Employee Grievances, People advisory, managing career conversations and talent reviews.

What are we looking for:

Partner with Business: Proactively connects with business leaders regularly to identify engagement areas, develop career path for employees, create training plans and follow-throughs, and address performance concern along with appropriate metrics to help business leaders.
HR Policies & Projects Serve as the HR liaison in the implementation and maintenance of HR policies and processes and continually improve performance management, engagement, culture, analytics, and systems. Continually evaluate, establish, and implement HR projects and/or initiatives. Explore opportunities to improve HR processes.
Performance Management: Gather and analyze metrics to assist management in making data-driven people decisions (PIP / Promotion etc). Review relevant data and provide recommendations related to compensation, organizational structure, retention, and employee development. Manage, coach and provide sound advice and consultation to People Managers in respective client groups (PIP, Promotions, Org Structure etc.)
Grievance Handling: Demonstrate balanced decision-making in resolving business concerns and matters related to employee relations. Consult with managers and employees to proactively address employee relations issues.
Payroll: Completely Own and be responsible for the India Payroll activities (must be hands on with Excel / Pivot, Vlookup)
Compliance & Audit: Manage and respond to the Audit needs. Ensures compliance with HR related to state and local laws and regulation to minimize company exposure to liability.
Conflict Resolution: Conduct Skip Level Meetings and Pulse check meetings. Conduct Fact Find Discussions for Disciplinary / Conduct Issues
Trainings: Partner with leaders in the business initiatives and support their needs Be the point of contact for Business Trainings and organizing trainings. May develop, implement, and deliver training on a variety of HR topics as needed

Skills & Exposure:

Strong credential as a thorough HR professional with strong business acumen.
Comfortable operating in a technical, fast growing, global organization.
Proven experience in partnering with business leaders and coaching them in areas of organizational design and talent management.
Strong employee relations background.
Proven HR professional with a passion and track record of being a true business partner, who will help create world class, scalable processes, and programs, and help drive an excellent employee experience.
Excellent verbal and written communication and interpersonal skills.
Ability to interface seamlessly with a multicultural team.
Exceptional program, project, and time management skills.
Highly organized, efficient, detail focused, results-driven, accountable with the ability to handle last-minute, urgent requests.
Ability to manage multiple projects and priorities in a fast pace, deadline-driven environment.
Team spirit and collaborative mind-set with ability to work across organizations to build and implement initiatives.
Experience in delivering project on time and on budget, without close supervision.
Metrics driven and result orientation.
Proficiency in Microsoft office suite.

Education & Experience:

Full-time MBA in HR is a must, an engineering / statistics background would be preferred.
Strong background and knowledge of HR concepts, industry practices
Hands on with MS Office (Excel – in specific Pivot tables & VLook up, Power Point, etc.)
Understanding of employee life cycle and opportunities for HR to deliver awesome employee experiences.
Hands on exposure for using data, analytics, and technology to improve HR effectiveness and Impact
8 - 12 years of relevant experience in delivering high impact people initiatives in a global environment.

What will drive your success? -Key Success Factors:

To succeed, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.

The ability to conceive the idea and execute it.
The ability to understand business goals as well as design and implement new people engagement interventions to contribute towards business success.
A strong people orientation and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions.
A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement.
Strong communication skills, experience working with remote or highly dispersed teams, and a spirit of teamwork are essential to thrive within this structure.
Ability to establish cultural competency in partnering with culturally, and linguistically diverse groups.

Success in this role will require influential partnership with leadership and employee at all level within the organization to be a successful business partner

We are interested in self-motivated professional, who is obsessed with spreading happiness, enjoys delivering awesome employee experiences liaison with business needs and company goals at large, drive change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda as well as business a key priority, drive participation as well as leadership skills to do this in a way that integrates well with business priorities and objectives.

Diversity & Inclusion:

Rimini Labs India is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions. To align our values, innovations, and impact, we are committed to recruiting and retaining a diverse global workforce.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

9e:T2dd6,

About Rimini Street, Inc.

We are actively seeking a Regional Revenue Operations Business Partner for our Japan region. Reporting to the GVP of Global Revenue Operations, this hybrid role will be based at our Rimini Street’s corporate office in Tokyo.

Position Summary

We are seeking an outgoing, hands-on, and innovative business partner to provide cross functional leadership and operational support to the Japan GM. This role will serve as a business partner, responsible for providing operational and analytical support to guide forward-looking insights into areas of growth and improvement for the business.

As a strategic business partner this leader will drive overall sales productivity and effectiveness through a consistent and predictable quarterly business cadence, provide actionable insights and alerts to early warning signs, accelerate growth through driving key business strategies and demonstrate cross functional leadership

The successful candidate will be a hands-on, roll-up-your-sleeves individual with a very strong work ethic. Being well organized, responsive, analytically skilled, a strategic thinker, detail-oriented, with a proactive mindset by nature.

The Regional Revenue Operations Business Partner is expected to deliver impactful recommendations to the GM and support execution throughout the organization in collaboration with regional leaders and cross functional teams.

Key Responsibilities

Business Cadence, improving Productivity & Driving Growth

Drives a consistent Japanese business cadence, pace of business and GTM delivering predictable business, meeting critical KPIs in partnership with sales leaders. Cadence includes.
- Conducting regular pipeline and forecast reviews driving forecast accuracy and CRM hygiene.
- QBRs, All Hands
- Delivers scheduled business insights and recommendations for course correction or growth.
- Enhancing dashboards to drive productivity
- Assists sales management in understanding and addressing sales deficiencies, process bottlenecks and performance inconsistencies.
- Regularly reviews whitespace to drive action for growth.
- Driving improvement across key KPIs: forecast accuracy, sales cycle time and attainment vs plan
Collaborate with Sales Enablement to deliver impactful sales training and onboarding.
Influence regional GMs and executive leadership by translating complex analytics into compelling business narratives.

Cross Functional Leadership

Builds peer support and strong internal-company relationships with other key management personnel to support the deal flow process.
Facilitates a culture of continuous improvement by identifying and executing opportunities for sales process enhancement, and collaborating with cross functional teams such as Marketing, Finance, PS, Enablement, Renewals and HR
Partners as required with necessary teams to deliver and maintain operational training of sales systems, processes, sales programs.
Lead through change (I, e GTM shifts, comp changes, coverage realignment)

Fiscal Year Planning

Govern the Geo sales annual planning process, including quota, headcount, segmentation, territory management and GTM alignment.

Continuous Improvement, sales execution and operational efficiencies.

Shared Ownership of the Sales Process and rolling out best practices.
Discerning eye for best practices in Sales Processes
Developing and Implementing Sales Policies and Procedures
Sales Tools and systems. Implementation, Best Practices driving tool adoption and insight generation.
- SFDC, Clari, QLIk

Regional Revenue Operations Business Partner Values

Proactive Business Insights & Strategic Impact

Move beyond reporting—deliver forward-looking insights that shape sales execution.
Identify early warning signs, risks, and growth levers in pipeline, forecast, and sales trends.
Own a structured weekly, monthly, and quarterly business review cadence with GMs to drive action, not just discussion.
Provide clear, data-backed recommendations to regional GMs and sales leadership, focusing on solutions over observations.

Executive Presence & Influence

Shift from operational updates to strategic insights—every discussion should drive a decision or action.
Create a culture of collaboration, open feedback and willingness to listen for problem solving.
Align with Finance, Marketing, Renewals and Sales to ensure one clear, data-driven narrative for revenue performance.

Driving GM Performance & Sales Execution

Ensure GMs have clear data-driven action plans and are consistently executing them.
Develop a strong cadence of pipeline and performance insights that drive urgency and accountability in the field.
Use data to push for stronger sales discipline and execution—don’t just report gaps, drive solutions.

Decision-Making Under Pressure & Adaptability

Read the room.
- Be decisive with executives, coaching-oriented with direct reports, and direct with GMs when urgency is needed.
- Adapt to different audiences—executives, stakeholders, reps—with emotional intelligence.
Balance short-term execution pressures with long-term strategy.
Stay flexible but maintain firm accountability with direct reports on key metrics and expectations.

Minimum Skills & Qualification Requirements:

10+ years of revenue operations or related experience with a B2B software company
Superior analytical and problem capabilities for known and unknown problems and situations
Experience with both new business/new customer acquisition and recurring revenue streams/renewals.
Demonstrated experience in making decisions and recommendations to complex problems.
Previous experience working across G&A (especially Finance, Accounting, and Legal) and Sales to define and develop scalable business processes to drive revenue.
Demonstrated ability to establish and foster collaborative cross-functional relationships with Finance, Accounting, Legal, and Information Technology leadership.
Strong leadership skills with demonstrated experience in managing/collaborating with cross-functional teams.
Experience across both strategic, long-term planning and tactical, short-term operations.
Ability to drive decisions, actions and outcomes through influence and persuasion, where resources are not directly under your control.
Ability to multi-task and prioritize in a fast-paced and dynamic work environment.
Highly motivated, collaborative, and a deep passion for success.
Deep knowledge and hands-on experience with Salesforce.com from the systems’ design, database management, and administration perspectives.
Demonstrable knowledge of Sales best practices
Strong team player; comfortable working cross function
Impeccable communications skills
Ability to thrive and adapt in a fast-paced, high-growth, entrepreneurial environment.

Education: Bachelor’s degree or equivalent required, Masters or MBA desirable.

Location: Hybrid - Tokyo

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

9f:T3284,

About Rimini Street, Inc.

We are actively seeking an Observability & Governance Engineer – Agentic ERP Platform. This hybrid role is based in our Selangor or Penang office.

Position Summary

The Observability & Governance Engineer owns the consumer side of Rimini Street’s Agentic ERP Platform observability and audit infrastructure — the dashboards, alerts, compliance evidence chain, audit query tooling, and customer-facing reporting that turn platform telemetry into something auditors, customer security teams, and operations leaders can actually use. This role makes the platform’s emitted signals visible, queryable, and defensible.

Reporting to the Security & Identity Lead, this engineer partners closely with the security control plane — producing the audit evidence and compliance posture that prove platform controls are working, and operating the LLM and operational observability that surfaces issues to support, security, and customer-facing teams. The role sits at the boundary between platform telemetry and the people who depend on it — auditors who need SOX-grade evidence, customer security teams who need posture reporting, support teams who need actionable alerts, and the Indemnification Control Owner who needs integrated compliance status. The ideal candidate combines hands-on observability engineering with a structured approach to compliance evidence and a track record of building dashboards that are actually used.

Essential Duties & Responsibilities

Compliance Evidence & Audit Chain

Operate the dual-stream audit logging architecture (operational telemetry plus immutable compliance records) and ensure every agent action produces a complete, queryable audit chain.
Build audit query tooling that lets internal teams and customer auditors trace any agent action back through its decision chain: session, tool invocation, authorisation decision, policy version, before/after state.
Produce SOX-grade compliance evidence packages on demand for client audits and regulatory reviews — supporting the Security & Identity Lead’s accountability for platform compliance posture.
Implement and maintain audit log retention, immutability guarantees, and access controls aligned to client and regulatory requirements.
Support the Indemnification Control Owner with quarterly integrated configuration audit reports covering all monitored vendor indemnification conditions.

Dashboards & Customer-Facing Reporting

Build and maintain operational dashboards covering platform health, agent activity, policy decisions, model usage, cost, and quality signals.
Design and deliver customer-facing posture reports: platform health, security status, audit completeness, and SLA compliance.
Build alert routing and escalation policies that turn signal noise into actionable operational events for support and engineering teams.
Maintain release advisory generation and posture reporting workflows for client distribution.

LLM Observability Operations

Operate the LLM observability layer (LangFuse self-hosted) and ensure complete capture of prompts, responses, costs, and quality signals.
Build dashboards for token usage, model cost, latency distributions, and quality drift across the model gateway.
Implement cost governance reporting: per-customer cost tracking, budget alerts, and cost optimisation insights for the AI/ML Lead.
Coordinate with the AI/ML Lead on model quality and evaluation signal integration into operational dashboards.

Signal Consumer Integration

Operate as the primary consumer for signals produced by Platform Runtime and Platform Experience engineering — audit records, OPA policy decisions, OpenTelemetry traces, LangFuse LLM traces, model gateway cost events, agent activity signals.
Build the compliance chain integration that aggregates these signals into the artefacts compliance and audit teams require.
Maintain runtime security operations: vulnerability monitoring triage, air-gap update distribution, client patch compliance tracking.
Provide signal consumer feedback to Platform Runtime and Platform Experience teams when signal shape, content, or completeness gaps are detected.

Cross-Hub Collaboration

Partner with the Observability Specialist (India) on telemetry pipeline reliability — they own the infrastructure (OpenTelemetry collectors, Jaeger, Prometheus, OpenSearch), this role consumes and packages the output.
Partner with the Platform Runtime Engineer (India) on Restate audit integration, dual-stream audit completeness, and durable execution evidence.
Partner with the AI/ML Lead (Brazil) on LLM observability scope, evaluation signal integration, and model cost governance.
Partner with the QA Testing Lead (Malaysia) on audit log validation and SOX-grade evidence completeness standards.
Partner with US Delivery on customer-facing audit responses, security questionnaires, and posture report distribution.

Experience

6+ years of observability, SRE, or platform operations experience, with at least 2 years owning customer-facing or audit-facing reporting.
Hands-on experience operating distributed tracing, metrics, log aggregation, and dashboard tooling at production scale.
Proven experience producing compliance evidence for SOC 2, ISO 27001, SOX, or equivalent regulatory frameworks.
Experience with multi-tenant SaaS or enterprise platforms where customer-facing reporting is a product requirement.
Background in enterprise software, regulated industries, or B2B platforms preferred.

Technical Skills

Required

Observability stack: OpenTelemetry, Jaeger, Prometheus, Grafana, OpenSearch.
Log aggregation, structured logging, and trace correlation across distributed services.
Dashboard construction: Grafana panel design, alert rule authoring, dashboard-as-code workflows.
PostgreSQL for compliance audit storage; SQL fluency for audit query construction.
Python and/or Go for tooling and integration development.
Git version control and CI/CD practices for dashboard and alert configuration.
Container and Kubernetes operations: pod logs, service mesh telemetry, observability sidecar patterns.
Compliance frameworks: SOC 2, ISO 27001, SOX evidence requirements

Preferred

LLM observability tooling: LangFuse, OpenTelemetry GenAI semantic conventions.
Experience with policy-as-code platforms (OPA) and OPA decision log consumption.
Experience with durable execution audit integration (Restate or equivalent).
Familiarity with SIEM platforms and security event correlation.
Experience with air-gap deployment scenarios and disconnected operations.
Cost observability and FinOps tooling for cloud and LLM cost management.
Familiarity with AI assurance frameworks (AIUC-1 or equivalent).
Experience with vulnerability management and posture reporting tooling.

Skills & Competencies

Evidence-oriented; understands that compliance is about producing defensible records, not just collecting data.
Customer-facing maturity; can build reports and dashboards that withstand scrutiny from external auditors and client security teams.
Strong analytical skills; can design dashboards that surface signal and suppress noise.
Collaborative; works effectively with platform engineers, security teams, support teams, and compliance leadership across multiple hubs and time zones.
Clear communicator; can explain telemetry, audit records, and compliance status to technical and executive audiences.
Self-motivated and effective in a remote environment.
Fluent in English (written and verbal).

Desired Qualifications

Bachelor’s or Master’s degree in Computer Science, Information Systems, Cybersecurity, or related field.
Compliance or audit-related certifications (CISA, ISO 27001 Lead Auditor, or equivalent).
Experience in enterprise software companies, regulated industries (finance, healthcare), or B2B SaaS platforms.
Contributions to open-source observability tooling.

Location & Travel

Location: Hybrid - Selangor or Penang office

Travel: Minimal; occasional travel for team meetings or training

Language: Fluent English required (written and verbal)

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

a0:T1a83,

About Rimini Street, Inc.

We are actively seeking a Sales Development Representative resident for our Tokyo Japan office. The role will report directly to the Sr. Director, Field Marketing.

Position Summary

Essential Duties and Responsibilities

Place outbound calls to qualify Rimini Street services through marketing campaign follow-up and cold calling
Set appointments with prospects
Handle all inbound inquiries and qualify
Articulate the Rimini Street value proposition and negotiate initial objections as a part of scheduling appointments
Conduct pre and post-event telephone calls
Achieve quota of number of highly qualified leads per month and then conversion to an opportunity
Develop and maintain vertical/geographical territory, daily plans to maximize and leverage phone time, including pre-call planning, adhering to territory hours and metrics
Proper usage of Salesforce.com
Ability to support multiple constituencies and work independently
Ability to call at all levels within an organization and determine decision maker
Remain current on information regarding Rimini Street services for enterprise software

Education

Bachelor’s degree required

Location

Tokyo office

Experience

1-3 years sales development/lead qualification/telesales/inside sales or related experience in a B2B outbound environment
Proven track record at achieving measurable goals (number of appointments, lead quality, etc.)
Experience in generating executive level leads for Enterprise Company
Experience in inside sales
Knowledge and experience working with a salesforce.com, Discover.org, One Source, Inside View and LinkedIn

Skills

Self-directed and team oriented work habits
Excellent time management skills
Positive and energetic phone skills, excellent listening skills, strong writing skills
Proficient with standard corporate productivity tools (email, voicemail)
Ability to work independently and effectively in dynamic environment
Ability to speak articulately and credibly

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

a1:T1ecb,

About Rimini Street, Inc.

We are actively seeking a Manager, Sales Development. This role reports to the Regional GM. This hybrid role is based in Sydney, with office attendance expected on anchor days.

Position Summary

As the Manager, Sales Development you will grow and lead a team of talented sales development representatives to deliver qualified leads to help support the ANZ sales goals. This critical role is a key contributor in building and executing a sales development plan to hit company lead targets.

The ideal candidate thinks strategically but also executes plans with a sense of urgency required to meet our aggressive goals. The ideal candidate is a team player, working in close collaboration with both marketing and sales to hit the targets. You’ll be actively involved in ensuring the success of the individuals in your team and will lead with confidence through demonstrated expertise in all aspects of the sales development process including the latest technologies and methodologies.

We are looking for a positive, sales-oriented leader who leads with integrity; shows initiative and creativity; and is invested in the success, growth and development of their team. You’ll be a team player who know what it takes to achieve the lead goals; and who can thrive in a fast-paced, challenging environment, excited about the opportunity to help continue Rimini Street’s growth and success.

Essential Duties & Responsibilities

Player coach role
Collaborate with sales and marketing management team to build outbound prospecting campaigns
Manage, lead and support a mix of experienced and new lead generation team members to over-achieve assigned lead quotas
Hire top talent to join the sales development team
Onboard and train new sales development representatives with process, content and system skills
Partner with the field sales organization to ensure goals, deliverables and expectations are aligned and met
Weekly communications with sales executives and sales operations on lead attainments
Define and deploy best practice prospecting methodologies and processes across all aspects of the lead generation workflow
Coaching and mentoring individual contributors
Analyze and segment target markets and develop appropriate messaging and tools to support
Collaborate with product marketing to ensure the team is fully trained in the various products supported
Collaborate with Demand Gen and Marketing Operations campaign communication and hand-off
Passionately engage with the Sales Development team in day-to-day, hands-on prospecting activities to demonstrate best practices and show how results can be achieved
Leverage marketing operations for metric reporting and systems update needs
Monitor and report on lead quota & qualified pipeline attainment on a weekly, monthly, quarterly and annual basis
Stay abreast on industry best practices, technologies and methodologies and ensure these are adopted as appropriate into our lead generation processes

Experience

7+ years of technology related sales or business development experience
7+ years of sales management experience selling enterprise solutions
Experience leading a team of sellers focusing on enterprise accounts
Sales experience including carrying a quota as an individual contributor

Skills

Strong verbal and written communications skills
Strong leadership skills
Fluency in multiple languages a plus

Education

BA/BS degree required

Location

Remote and Sydney office attendance expected on anchor days.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

a2:T21e0,

About Rimini Street, Inc.

We are actively seeking an experienced Sr. Field Marketing Manager, North America to join our dynamic team. This position reports directly to the V.P. of Field Marketing, NAMER and offers flexibility to work remotely from a home office located within the U.S.

Position Summary

We are looking for a Senior Field Marketing Manager, North America to develop and execute integrated regional marketing programs that drive pipeline, revenue, and client expansion/cross-sell opportunities. Reporting to the VP of North America Marketing, this role will partner closely with Sales, Client Success, global marketing teams, and agencies to align programs to regional priorities and business goals.

This is a highly collaborative role for a strategic, execution-oriented marketer who can build strong relationships with sales leaders, translate territory needs into effective marketing plans, and measure impact across lead generation, pipeline, retention, and expansion.

The ideal candidate has deep B2B field marketing experience, strong planning and project management skills, and a proven track record of delivering measurable marketing results in partnership with enterprise sales teams.

Essential Duties and Responsibilities

Develop and execute integrated NAMER field marketing plans aligned to sales priorities, territory goals, and growth opportunities.
Create client-facing campaigns, regional programs, and events that generate leads, accelerate pipeline, and support revenue growth.
Partner with Sales, Client Success, Product Marketing, Digital Marketing, Sales Enablement, and agencies to deliver coordinated programs and assets.
Use account-based marketing, segmentation, and customer lifecycle insights to support retention, cross-sell, upsell, and expansion.
Drive audience acquisition, targeting, communications, speaker support, attendee management, and follow-up for regional and third-party events.
Build programs that help sellers engage executives, business, finance, operations, and technology stakeholders.
Track and report performance across leads, SALs, pipeline, lead velocity, engagement, and program ROI.
Gather client and sales feedback to continuously improve programs, messaging, and processes.

Experience & Skills

10+ years of B2B marketing experience, including field marketing, demand generation, or campaign management leadership.
Experience partnering with enterprise sales teams to drive account growth, retention, and expansion.

Proven ability to build revenue-driving field marketing strategies, campaigns, events, and content.
Strong project management, measurement, and analytical skills with the ability to optimize performance using data.
Strong understanding of the customer lifecycle, buyer journey, and account-based marketing.
Excellent communication, collaboration, and influencing skills with senior sales leaders and account executives.
Experience with CRM and marketing automation platforms; Salesforce and Marketo preferred.
Ability to manage multiple priorities in a fast-paced, dynamic environment.
Highly organized, detail-oriented, and rigorous in execution.

Education

B.S./B.A. in Marketing or a related field

Location

Remote – U.S.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 117k - 175k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

a3:T2808,

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider.

We are actively seeking an Associate Business Analyst. This is a remote role based in Brazil.

Position Summary

This role is an Associate Business Analyst within the Global Product Delivery organization, supporting SAP and Oracle E-Business Suite (EBS) solutions. The primary responsibility of this position is to assist with analyzing and translating business, tax, legal, and regulatory requirements into clear functional requirements that support compliant, high-quality ERP updates.

The Associate Business Analyst works closely with Global Tax & Regulatory, Product Management, Development, and QA teams to support requirements analysis, functional documentation, testing, and delivery activities. This role provides an opportunity to build deeper SAP or Oracle EBS expertise while contributing across the solution lifecycle, from initial research and impact assessment through testing, documentation, and deployment.

Essential Duties and Responsibilities

Assist in analyzing business, tax, legal, and regulatory requirements and translating them into functional system requirements for SAP or Oracle EBS solutions.
Support the development of business analysis documents, functional specifications, process flows, user stories, and acceptance criteria.
Participate in requirements-gathering sessions with internal stakeholders, regulatory researchers, product teams, and subject matter experts.
Perform initial impact analysis to identify ERP processes, modules, configuration, reports, interfaces, or forms that may be affected by a requirement.
Document current-state and future-state business processes and maintain traceability between requirements, solution design, and test results.
Support testing activities by creating test scenarios and test cases, preparing test data, executing functional tests, documenting results, and reporting defects.
Collaborate with Development and QA teams to clarify requirements and help ensure delivered solutions align with approved functional designs.
Assist with troubleshooting client-reported issues by gathering information, reproducing issues, documenting findings, and escalating concerns appropriately.
Support the preparation of release notes, configuration instructions, functional guidance, and other client-facing documentation.
Participate in Agile ceremonies, including backlog refinement, sprint planning, daily stand-ups, reviews, and retrospectives.
Maintain requirements and delivery documentation in approved collaboration and work-tracking tools.
Identify risks, dependencies, gaps, and unclear requirements and communicate them promptly to the appropriate team members.
Contribute to knowledge-sharing activities, reusable templates, process improvements, and business analysis best practices.
Work collaboratively within a virtual, global team environment and communicate effectively across functions and time zones.
Demonstrate a commitment to quality, customer satisfaction, continuous learning, and high professional standards.

Location

Remote, Brazil

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration, Accounting, Finance, or a related field.
Equivalent practical experience may be considered.

Language

Fluent English is required. Spanish is a plus.

Experience

1-2 years of experience supporting SAP, Oracle E-Business Suite (EBS), or a comparable enterprise resource planning system.
Basic functional understanding of one or more ERP business processes, such as Finance, Procurement, Order Management, Supply Chain, Human Resources, Payroll, or Tax.
Exposure to SAP ECC, SAP S/4HANA, Oracle EBS, or related ERP modules and configuration concepts.
Experience participating in software implementation, application support, maintenance, enhancement, or testing activities.
Familiarity with business analysis practices, including requirements gathering, process documentation, functional specifications, or user stories.
Exposure to software testing activities, including functional testing, defect documentation, regression testing, or user acceptance testing (UAT).
Basic understanding of the software development lifecycle (SDLC) and the relationship between business requirements, development, testing, and deployment.
Experience collaborating with business users, functional analysts, developers, QA analysts, or project teams.
Experience with Jira, Confluence, Azure DevOps, or similar collaboration and work-tracking tools is preferred.

Skills

Ability to gather, organize, analyze, and document business and functional requirements.
Strong analytical, problem-solving, and critical-thinking skills.
Excellent attention to detail and commitment to producing clear, accurate documentation.
Professional written and verbal communication skills and the ability to work effectively with both functional and technical teams.
Ability to learn new business processes, regulatory concepts, and ERP functionality quickly.
Ability to manage multiple assignments, prioritize work, and meet established deadlines.
Strong interpersonal and customer-service skills with a collaborative working style.
Proficiency in Microsoft Word, Excel, PowerPoint, Teams, and related productivity tools.
Ability to work independently in a remote environment with reliable internet service.
Fluent English communication skills; additional languages are a plus.
Ability to work calmly and professionally in a fast-paced environment.

Desired Qualifications

Experience working in an Agile, Scrum, or Kanban delivery environment.
Experience creating process flows, test scripts, traceability matrices, or functional design documentation.
Knowledge of tax, regulatory, payroll, finance, localization, or compliance-related business processes.
Basic knowledge of SQL, reporting tools, interfaces, integrations, or data validation techniques.
Exposure to ERP implementation or production-support environments.
Jira and Confluence experience.
Reliable internet.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company

We dream big and innovate boldly.

Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community

We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies
Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries
US and international recognition for industry leadership and philanthropic efforts

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

a4:T2aff,

About Rimini Street, Inc.

We are actively seeking a Sr. Support Engineer, SAP. This role is based in India.

About Rimini Street, India, GCC.

Position Summary

This role of SAP Datasphere & BW Sr. Support Engineer is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting multiple SAP global clients who use both 4.x, ECC environments & latest environments. Role demands proficient communication skills to do requirement gathering, replicating production issues, stakeholder (internal / external) understanding, adhering to time tracking, adhering to SLAs, and ensuring utilization as per expectations.

Essential Duties and Responsibilities within SAP Datasphere, BW module and related business processes (integrated modules) in a Heterogenous SAP landscape:

Level 4 Support across - Incident Management, Problem Management, Service Requests, Enhancements, and small projects working on tickets
Work independently across multiple clients
Own critical P1/P2 situations
Perform solution design and architecture discussions
Mentor P2/P3 engineers
Interact directly with client managers and business stakeholders
Drive RCA, improvements, and knowledge management initiatives
Enhancements / Projects:
- Estimate Enhancements the integration projects through various phases from gathering business requirements/Developing/Testing and deployment
- Gathering and analyzing business/functional requirements and translating them into design specifications
- Working experience on complex customization of programs, reports
- Writing unit test scripts and conducting unit and integration tests for customizations
Support UAT tests and participate in Cut-Over activities alongside post production changes and hyper care
Support the assessment of change requests (corrections, enhancements), proposing and developing solutions
Taking business transitions from incumbent vendors / client IT during new client engagement onboarding phase
Ensure compliance with the client's IT processes & internal time tracking
Working on client support timelines based on geography
Performance tuning of existing process to contribute on Continuous Improvement

Additional Duties and Responsibilities

Other job-related duties and responsibilities may be assigned from time to time based on progression and nature of opportunities

Education

Bachelor’s degree in computer science or related field or equivalent experience.

Language

Fluent English is mandatory; any other international languages is a plus.

Work Experience: 10+ years

Domain experience is good to have

Must have Skills:

Hands-on development of end-to-end analytical product delivery using SAP Datasphere & SAP BW HANA (Business Warehouse) Module with the following capabilities

Design comprehensive solutions based on requirements, applying industry best practices
Map business requirements to technical architecture and data models
Manage source system integration and federation using DP Agent, remote tables, data extraction, and delta handling
Develop solutions using Data Builder (Graphical & SQL Views, Data Flows, Replication Flows), Business Builder, Analytical Models, and BW Bridge
Perform space management, administration, and configuration activities in Datasphere
Write and optimize SQL programs for data processing and analytics
Collaborate with functional teams across SAP modules (SD, MM, FICO, PP, PM etc)
Experience in implementing and maintaining SAP BW, Embedded Analytics (CDS Views) & SAC, AFO, WEBI.
Expertise in modelling BW objects such as extractors, ADSO, Composite providers, Open ODS views, Transformations, Data Transfer Process and process chains.
Utilize SAP BDC for data migration and automation tasks
Contribute to SAP BI migration/upgrade projects ensuring smooth transition
Experience in SAC - creating stories canvas, responsive, grid, Smart Discovery, advanced story designing blending data, formulas, cross calculations, input controls, linked analysis. Well versed in visualizations and their usage charts, tables, maps
Deep expertise in SAP HANA Modeling (Calculation Views, Attribute/Analytic views for legacy support).
Advanced proficiency in SQL, SQLScript, Table Functions, and Stored Procedures.
Hands-on tools exposure: SAP HANA Studio, Eclipse-based Web IDE, and Git version control.

Good to have Skills:

Technical understanding at ABAP level (Ability to debug standard transactions)
Ability to do ABAP customizations in BW across back end and front-end including reporting level
Certified consultant

Work Location: Hyderabad, India

Working hours: 2:30 PM to 11:30 PM (IST)

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

a5:T2f97,

About Rimini Street, Inc.

We are actively seeking an experienced Product Management - Rimini Consult Director to join our team. This remote U.S.–based role reports to the GVP, Product Management, Optimize Pillar.

Position Summary

The Director, Product Management for Rimini Consult owns the global consulting offer portfolio across all Rimini Street product areas. This role is accountable for defining, evolving, productizing, and governing Rimini Consult’s end-to-end set of consulting offers to ensure they are clearly packaged, commercially viable, scalable, and consistently delivered across regions and products.

This is a Professional Services-oriented Product Management role, rather than a traditional software lifecycle Product Management position. The role has a strong outbound and commercial focus, with primary responsibility for driving adoption of Rimini Consult services through cross-sell opportunities across global Large and Enterprise B2B customers.

This is an individual contributor role with no direct people-management responsibilities. The Director title reflects the seniority, experience, and level of strategic influence required for the position.

The Director partners closely with Consulting Delivery, Sales, Marketing, Finance, Product, and other stakeholders to align client needs, market opportunities, and delivery realities into scalable consulting offers that drive growth and measurable client outcomes.

Essential Duties and Responsibilities

Global Offer Strategy and Portfolio Ownership

Own the global Rimini Consult offer portfolio across all products, ensuring coherence, clarity, and differentiation across solution areas.
Define and maintain a unified offer framework, including taxonomy, tiers, scope boundaries, assumptions, deliverables, and outcomes.
Identify portfolio-level gaps, redundancies, and growth opportunities using client demand signals, win/loss insights, sales feedback, and delivery experience.
Develop business cases for new offers or material changes, balancing client value, revenue opportunity, margin impact, and delivery feasibility.

Offer Development and Lifecycle Management

Lead the productization of Professional Services and consulting capabilities into repeatable, outcome-based offers spanning assessment, roadmap, implementation, and optimization phases.
Partner with Consulting Delivery and Practice Leaders across products to validate delivery readiness, prerequisites, scope boundaries, and success criteria.
Own the lifecycle of consulting offers from definition through launch, adoption, performance measurement, continuous improvement, and retirement.
Increase scalability by reducing bespoke scoping and increasing reuse of standardized modules, delivery patterns, and statement-of-work components.

Commercial Enablement and Go-to-Market Alignment

Drive adoption and cross-sell of Rimini Consult services across global Large and Enterprise B2B customers.
Maintain an outbound Product Management focus by incorporating customer needs, market insights, sales feedback, and competitive dynamics into offer strategy.
Partner with Sales, Sales Enablement, and Product or Portfolio Marketing to ensure Rimini Consult offers are easy to understand, position, and sell.
Support strategic deals and complex pursuits by shaping offer selection, scope boundaries, and outcome-based solution narratives.
Define and track core offer performance indicators such as attach rate, conversion, deal cycle time, adoption, and delivery health.

Cross-Functional Leadership and Governance

Serve as a central point of accountability for consulting offer decisions across products, regions, and stakeholders.
Lead complex initiatives through influence without direct people-management authority.
Drive alignment through clear governance mechanisms, decision forums, and documented tradeoffs.
Represent Rimini Consult offer strategy in planning and operating cadences with executive-ready clarity.
Operate effectively in a dynamic environment with changing priorities and limited structure.

Cross-Functional Collaboration

Consulting Delivery leadership and Practice Leaders across all products
Sales and Sales Enablement
Product and Portfolio Marketing
Finance, Deal Desk, and Pricing partners
Product and Technology stakeholders
External consulting or delivery partners, as applicable

Qualifications and Experience

Required

8+ years of experience in Product Management, Professional Services, services portfolio management, or consulting offer productization within enterprise technology or Professional Services organizations.
Strong Professional Services or consulting experience combined with Product Management or services portfolio management experience.
Proven experience productizing Professional Services or consulting capabilities into repeatable, scalable, commercially viable offerings.
Experience owning and scaling consulting or Professional Services offers across multiple products, technologies, or solution areas.
Strong outbound Product Management experience with a commercial and customer-facing orientation.
Experience working within global B2B organizations serving Large and Enterprise customers.
Experience driving adoption or cross-sell of consulting or Professional Services offerings.
Broad enterprise technology exposure across multiple vendors and ecosystems, rather than experience limited primarily to a single vendor such as SAP or Oracle.
Demonstrated success leading complex, cross-functional initiatives through influence without direct people-management responsibilities.
Strong analytical and operational rigor, including defining performance metrics and driving measurable improvement.
Ability to work independently, navigate ambiguity, adapt to change, and create structure where needed.

Preferred

Hands-on Professional Services or consulting experience prior to transitioning into Product Management or services portfolio management.
Consulting experience across on-premise ERP, infrastructure, and SaaS environments, with strong exposure to traditional/on-premise ERP.
Experience within global consulting, managed services, or boutique consulting organizations.
Experience with partner discovery, partner evaluation, or partner management.
Experience creating modular scoping tools and reusable delivery assets to improve consistency and speed.

Location

Remote – U.S.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 165k - 246k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

a6:T24b7,

About Rimini Street, Inc.

We are actively seeking a Sr. Solutions Architect. The role will report directly to the Regional Manager, Product Services, NAMER & APAC. Qualified candidates can work remotely in Japan.

Position Summary

The role of the Sr. Solutions Architect, Security is to assist in developing and growing the business of Security Services related to ERP implementations (Oracle EBS, PeopleSoft, SAP, etc.,) for Rimini Street customers. The position has the responsibility for planning, implementing and supporting security solutions related to the products that Rimini Street supports. Evaluate the current client’s IT landscape, in order to assist with deployment architecture and project plan to cover the entire landscape for security and compliance.

The Sr. Solutions Architect, Security Services will be responsible for successful implementation and verification of the security solutions following the deployment project plan. The Sr. Solutions Architect, Security is responsible to collaborate with Global Support delivery teams for post-implementation support of these security products.

The position will also be responsible to work with the Security Products research and development team to assist with the efficacy testing, product implementation strategy and planning and be responsible for the assisting with the documentation related to software installations, configuration, troubleshooting and fine-tuning.

Essential Duties & Responsibilities

Installation, configuration and troubleshooting of security products under the guidance of Senior Solutions Architects.
Utilize the repeatable project plans and best practices to manage the onboarding projects and contribute feedback for process improvement.
Document various client implementation configurations and work with the GSD team to triage and provide the Level 1/2 resolutions for the support cases for security products.
Serve as the Co-owner of security services projects under the guidance of Senior Solutions Architects and be a liaison between the Onboarding Project Management and GSS teams.
Manage the security products related support cases for proper and timely updates in accordance to the SLAs for various clients.
Develop and nurture a talent inflow for company´s managed services resource needs.
Participate in the R&D activities to perform the feasibility studies of new products once identified and configured by the Senior Solutions architects in the GSS team.
Manage the product issue log and work with the Senior Solutions architects to provide the needed assistance for troubleshooting of product specific issues.
Create and manage the status updates for project plans utilizing the templates for all security products related projects for general product onboarding, professional services and managed services maintaining Rimini Street´s high standard SLAs and quality.
Self-training and self-study for achieving certifications in the various Security related trends and technologies.

Education

Bachelor Degree in Computer Science, Computer Engineering or related field or equivalent experience
Specialization in IT Security, Forensics, IT Management will be a plus

Location

Remote - Japan

Experience

10+ years relevant experience with IT procedures and security policies.
10+ years’ experience with DataCenter Operations both in house and outsourced
5+ years’ experience both in Security product implementation and troubleshooting
Working knowledge of multiple databases (Oracle, SQL, etc.,) and applications
Strong analytical and problem-solving skills
Deep working knowledge and understanding of supporting business processes

Qualification & Skills

Knowledge in securing various tiers of technology stacks e.g., network, application servers, database servers, etc.,
Installation and configuration experience of leading security software (McAfee, TrendMicro, Imperva, F5 ASM, Palo Alto or other Web Application/Next-Gen firewall products)
Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Proven experience as a key contributor for various IT projects, ensuring overall success of professional and managed services

Preferred Qualifications

Experience with installation and configuration of new products following the product documentation and best practices
Good understanding of Industry leading security solutions and implementations architectures
Experience with security in public clouds like AWS, Azure and GCP as well as private cloud providers with global and local scale
Experience in following managed services or professional services offering and meeting contractual SLAs. Consulting background supporting various clients.
knowledge of IT security concepts and practices such as virtual patching, cloud security, encryptions, identity management
SSCP, CAP or similar IT certification in related field

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

a7:T3090,

About Rimini Street, Inc.

We are actively seeking a Sr. Support Engineer, SAP UK Payroll. The role will report directly to the Regional Manager, SAP – EMEA. The Sr. Support Engineer, SAP UK Payroll will be based in the UK and may work from a remote office.

Position Summary

The role of the Sr. Support Engineer, SAP UK Payroll is to provide exceptional remote-based support for mission-critical SAP Payroll applications as part of our global customer SAP Delivery team.

The position is responsible for providing subject matter expertise and support to global clients operating SAP Payroll environments in the UK. This includes researching and troubleshooting complex Payroll issues, providing advice and solutions, and helping clients maintain stable and compliant Payroll operations.

The Senior SAP Payroll Engineer requires deep functional SAP Payroll expertise, strong integration knowledge, and the ability to diagnose issues, evaluate configuration, test potential solutions, and deliver or recommend fixes within complex, integrated and highly configured environments.

Strong hands-on experience with UK SAP Payroll, UK statutory and legal reporting requirements, country-specific infotypes, Payroll configuration, PCRs and schemas is essential for this role.

The role may also support Payroll-related issues connected to Time Management, Personnel Administration and Organisation Management. While candidates are not expected to be specialists in every SAP HCM area, they should have sufficient knowledge to investigate related issues and collaborate with other Support Engineers when additional expertise is required.

Essential Duties and Responsibilities

Solve customer issues using methodical troubleshooting based on expert knowledge of SAP Payroll functionality and technology within complex ERP environments.

Work closely with customers as issues arise to understand their needs, support business change and deliver a consistently high-quality customer experience.

Provide remote-based support for the functional and technical features of SAP Payroll, including Payroll and Time Management configuration.

Support UK Payroll statutory regulations, legal reporting requirements and country-specific infotypes.

Investigate and resolve issues involving PCRs and schemas, Payroll and Finance integration, Payroll calculations and Payroll processing.

Support absence processing, including sickness, maternity, paternity and shared parental leave.

Support UK Local Government Payroll issues where applicable, including Multiple Employment, LGPS and Teachers’ Pension requirements.

Support RTI submissions, year-end activities and other UK Payroll compliance processes.

Provide support for Ireland Payroll and other country-specific Payroll configurations where knowledge and experience are available.

Support client enhancements and configuration changes by providing technical and functional advice, recommendations, planning support and best-practice guidance.

Propose application break fixes for critical product defects.

Help clients analyse, identify and correct Payroll-related data issues.

Manage one or more assigned customer accounts as the primary technical and functional Payroll advisor.

Act as the main point of contact for assigned accounts, coordinating with other Support Engineers and specialists when additional expertise is required.

Be a proactive contributor to the support organisation.

Collaborate with team members in a virtual team environment, sharing experience and supporting colleagues across different customer situations.

Contribute to team knowledge sharing by documenting relevant solutions, sharing practical experience and helping colleagues resolve complex customer issues.

Additional Duties & Responsibilities

Other job-related duties and responsibilities may be assigned from time to time.

Education

Bachelor’s degree in computer science, information systems, business or a related field, or equivalent professional experience.

Membership of CIPP or an equivalent professional Payroll organisation is desirable.

Experience

10+ years of relevant hands-on SAP Payroll experience is essential.

Extensive experience supporting SAP Payroll for organisations operating in the UK.

Deep knowledge of UK Payroll configuration, statutory regulations, legal reporting and country-specific infotypes.

Extensive knowledge of PCRs and schemas, Payroll and Finance integration, Payroll processing and Payroll calculations.

Strong experience with Time Management and Payroll-related absence processing, including sickness, maternity, paternity and shared parental leave.

Experience investigating and resolving complex SAP Payroll issues in highly configured and integrated environments.

Experience supporting RTI submissions, year-end processing and other UK Payroll compliance activities.

Experience with UK Local Government Payroll, including Multiple Employment, LGPS or Teachers’ Pension requirements, is highly desirable.

Experience supporting Ireland Payroll is beneficial but not required.

Country-specific Payroll knowledge for other European or Middle Eastern countries is a nice to have.

Experience supporting SAP Payroll application end users within a corporate, consulting or managed-support environment.

Experience contributing to a full lifecycle SAP Payroll implementation, major upgrade or significant Payroll enhancement is beneficial but not essential.

Experience providing ongoing application support following an implementation or upgrade.

Deep working knowledge and understanding of Payroll business processes.

Strong analytical and logical problem-resolution skills.

SAP certification is considered a plus; however, relevant hands-on SAP Payroll experience is more important.

Demonstrated experience resolving complex Payroll problems and issues that may involve related SAP HCM areas.

The ideal candidate will be fluent in English, including speaking, reading and writing. Proficiency in another European language is preferred but not required.

Skills

Superb troubleshooting skills and tenacity in problem solving.

Ability to investigate, debug and triage support-case issues involving SAP Payroll ABAP code.

Strong functional knowledge of SAP Payroll configuration, processes, tables and relationships.

Ability to analyse complex Payroll issues and identify the underlying functional, configuration, integration or data-related cause.

Ability to understand issues connected to Time Management, Personnel Administration and Organisation Management and collaborate with other specialists when required.

Strong understanding of UK Payroll statutory, legal reporting and compliance requirements.

Passionate focus on customer support and the ability to build long-term, successful working relationships with clients.

Excellent interpersonal, presentation and communication skills, both verbal and written.

Attention to detail and the ability to learn quickly.

Strong focus on client satisfaction.

Demonstrated ability to work independently and as part of a global team.

Ability to collaborate, share knowledge and support colleagues within a virtual environment.

Ability to work calmly and professionally in high-pressure situations.

Ability to manage assigned customer relationships and act as a trusted technical and functional Payroll advisor.

Ability to work remotely from a home-based office in a virtual environment.

Location

Remote – UK

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

a8:T2e84,

About Rimini Street, Inc.

We are actively seeking a Forward Deployed Engineer (Agentic AI) to join our Innovation team. The role embeds with enterprise clients remotely, with onsite visits as engagements require.

Position Summary

Reporting to the VP, Innovation, Solution Delivery, the Forward Deployed Engineer (Agentic AI) embeds with enterprise clients to design, build and operationalize agentic AI solutions in production. You will build production outcomes for clients, integrate agentic systems with enterprise platforms and systems of record, and stay accountable through cutover, early production and handover to ongoing support. The role is platform-agnostic by design and adapts to whichever AI platform best fits the client, including hyperscaler AI services, ServiceNow and other enterprise AI platforms.

Essential Duties and Responsibilities

Lead technical discovery, scope agentic AI use cases, and translate business problems into engineering deliverables with measurable success criteria such as cycle-time reduction, support deflection, automation rate, security and governance success rate and adoption rate.

Design target architectures that fit the client's environment, regulatory posture and platform preferences, selecting the right substrate per engagement across hyperscaler AI services, ServiceNow and other enterprise AI platforms.

Write production-grade code to deliver the solution, working inside the client's source control, CI/CD and deployment infrastructure, and within enterprise release governance including change approvals, separation of duties, audit evidence and rollback planning.

Build and tune retrieval pipelines, prompt architecture, guardrails, agent orchestration and human-in-the-loop controls that hold under real production variation.

Implement enterprise-safe agent tool execution, including permission scoping, approval gates, audit trails and rollback paths for any agent action that touches systems of record.

Build evaluation suites that catch hallucinations, regressions, grounding gaps and quality drift, and implement production observability for latency, token usage, error rates, accuracy and output drift.

Integrate solutions with client identity, secrets management, network controls, incident response and compliance tooling.

Stay engaged through cutover and the first production iteration cycle, then run a structured handover to the ongoing support team, including documentation, runbooks and knowledge transfer.

Act as an escalation backup to the support team after handover, stepping back in when issues exceed the support team's depth or when the system needs architectural intervention.

Build trusted advisor relationships with client engineering, data, security and business stakeholders, and communicate clearly to both engineering teams and C-level audiences.

Abstract field learnings into reusable patterns, accelerators and reference architectures that feed back into Innovation and shape product direction, methodology and the next engagement.

Experience

This is a Principal-level role. We are looking for engineers with the depth to operate independently inside enterprise client environments, the breadth to span production engineering and applied AI, and the demonstrated ability to ship in a discipline that is still being defined. We weight recent, hands-on agentic AI work heavily, recognising that production agentic systems are a young discipline. Equivalent experience from adjacent disciplines, including machine learning engineering, applied AI research with production deployment exposure, or senior backend engineering with recent agentic shipping, is welcomed.

8+ years of professional engineering experience across production systems, with significant production rather than purely advisory time.

2+ years shipping AI or machine learning systems into production, with demonstrated hands-on agentic or LLM-based work.

Proven track record working directly with Fortune 500 or Global 2000 enterprise clients in ambiguous, complex environments.

Track record of operating across the full lifecycle of a system, including architecture ownership, handover to support and ongoing escalation support.

Demonstrated ability to learn fast and ship in emerging technical disciplines. Candidates whose recent agentic AI work was learned quickly on the back of strong fundamentals are explicitly in scope.

Enterprise systems-of-record grounding: hands-on experience with an ERP we support (SAP, Oracle E-Business Suite, JD Edwards), or strong business-process depth in core enterprise processes such as procurement, finance and order-to-cash. Direct SAP or Oracle E-Business Suite experience preferred.

Skills

ERP and enterprise systems experience across SAP, Oracle E-Business Suite, JD Edwards, infor, ServiceNow, Salesforce, Workday or other systems of record. Direct SAP and Oracle EBS experience highly valued. Required for ERP-anchored regional seats.

Experience with multiple agentic AI platforms, demonstrating ability to deliver on whichever platform the client has standardized on.

Prior experience as a Forward Deployed Engineer, Applied AI Engineer or equivalent embedded delivery role at an AI lab, hyperscaler or systems integrator.

Production Python and at least one additional enterprise or full-stack language such as TypeScript, Java, Go, C# or Scala, including modern agent frameworks and patterns.

SQL and data modelling fluency, including the ability to reason about enterprise data quality, lineage, permissions and operational semantics.

Hands-on retrieval-augmented generation, including chunking, embeddings, vector stores and reranking.

Evaluation suite design for LLM-based systems, including regression detection, hallucination measurement and grounding checks.

Production observability for AI systems, including latency, token usage, error rate and output drift instrumentation.

Working knowledge of at least one major agentic AI platform such as AWS Bedrock, Azure AI, Google Vertex AI, ServiceNow AI and willingness to learn others as engagements demand.

Agent tool execution and governance, including the Model Context Protocol (MCP) or equivalent tool interfaces, permission scoping, scoped credentials, approval gates, audit trails and safe execution controls.

Enterprise integration fundamentals, including REST and event-driven patterns, identity flows such as OIDC and SAML, and secure deployment into client-controlled environments.

UI and front-end fluency in modern web frameworks such as Angular, React or equivalent, sufficient to build or extend the user-facing layer of agentic solutions.

Durable execution frameworks, event-driven architectures or workflow orchestration at enterprise scale.

Exceptional written and verbal communication across deep technical and executive audiences, with strong consultative and outcomes-driven instincts. High autonomy, resilience and pragmatism in legacy and politically complex environments, with the proactive discipline needed for effective remote embedding.

Education

Bachelor’s degree in computer science, engineering, information systems or related field, or equivalent practical experience.

Location

Remote – Hybrid Tokyo

Travel

Travel typically 25 percent to work with clients, prospects, partners or attend events.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

a9:T256f,

About Rimini Street, Inc.

We are actively seeking a Security Products Services Engineer (SPSE) to join our dynamic team. This position reports directly to the GVP of Rimini Security & Technology Solutions (STS). This hybrid role is based in our Selangor or Penang office.

Position Summary

The role of the Security Products and Services Engineer is to implement, administer and support the Rimini Street security solutions under the guidance of a Security Solutions Architect. SPSE will follow the project plans and apply the best practices to work with the client’s IT teams to implement the security products under the guidance of a Security Solutions architect. These products will be implemented in client’s on-premise or cloud IT landscapes where the various business critical applications such as Oracle EBS, Peoplesoft, SAP, JDE, Hyperion etc., are hosted for Rimini Street clients.

The SPSE will be responsible for successful implementation, integration and verification of the security solutions following the deployment project plan during the installation phase.

The SPSE is responsible to collaborate with Global Security Services (GSS) teams for post-implementation support including but not limited to the application security policy maintenance, installation of security patches and security software updates. The SPSE is responsible to collaborate with Global Security Services (GSS) teams for post-implementation support including but not limited to the security policy maintenance, security patches and security software updates.

The SPSE will also be responsible for complete monitoring, reporting, troubleshooting and managing the security solution. The position will also be responsible to work very closely with the Security Solutions Architects to improve the product implementation and adaptation process by providing valuable feedback.

Essential Duties and Responsibilities

Installation, configuration and troubleshooting of security products using the repeatable project plans under the guidance of Security Solutions Architects.
Work with the client’s IT teams to integrate the solution with various SIEM solutions
Provide complete post-implementation monitoring and provide various weekly/monthly/quarterly reports for the client as defined in the signed SOW.
Document various client implementation configurations and keep the configuration documents up to date.
Assist the client’s Primary Support Engineer and the account managers with the data to be shared with the client for various business reviews.
Work with the Onboard Project Managers (OPMs) to provide the status of the projects during the initial implementation stages.
Manage the security products related support cases for proper and timely updates in accordance to the SLAs for various clients.
Manage the product issue log and work with the Senior Solutions architects to provide the needed assistance for troubleshooting of product specific issues.
Create and manage the status updates for project plans utilizing the templates for all security products related projects for general product onboarding, professional services and managed services maintaining Rimini Street´s high standard SLAs and quality.
Self-training to learn the new security products for efficient implementation and support.

Qualifications

Good understanding of various tiers of technology stacks e.g., network, application servers, database servers, etc.,
Installation and configuration experience of various types of software following Installation & configuration manuals.
Good trouble-shooting skills and tenacity in problem solving
Good customer service skills and the ability to build long term, successful working relationships with Clients
Proven experience as a key contributor for various IT projects, ensuring overall success of professional and managed services.

Preferred Qualifications

Experience with installation and configuration of new products following the product documentation and best practices
Good understanding of Industry leading security solutions and implementations architectures for products like Database Activity Monitoring, Application Monitoring and virtual patching.
Good understanding of generic IT infrastructure in public clouds like AWS, Azure and GCP as well as private cloud providers with global and local scale
Experience in following managed services or professional services offering and meeting contractual SLAs. Consulting background supporting various clients.
knowledge of IT security concepts and practices such as virtual patching, cloud security, encryptions, identity management

Experience

3+ years relevant experience with IT procedures
3+ years’ experience with DataCenter Operations both in house and outsourced
3+ years’ experience with software installation, configuration and troubleshooting.
Strong analytical and problem-solving skills

Location

Hybrid - Selangor or Penang office.

Education

Bachelors Degree in Computer Science, Computer Engineering or related field

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

aa:T2fd4,

About Rimini Street, Inc.

We are actively seeking a Data Loss Prevention (DLP) Analyst. This role is based in India, Hyderabad.

About Rimini Street, India, GCC.

Position Overview

Rimini Street is seeking a hands-on Data Loss Prevention (DLP) Engineer to support the design, implementation, and continuous improvement of our global data protection program. This role will be responsible for configuring, deploying, and optimizing Microsoft Purview Data Loss Prevention capabilities across Microsoft 365, endpoint devices, and collaboration platforms to help protect client, employee, financial, legal, and intellectual property data.

Working closely with Legal, Information Security, Compliance, IT Operations, HR, and business stakeholders, the DLP Engineer will support enterprise-wide security initiatives focused on data discovery, classification, monitoring, protection, and regulatory compliance. The ideal candidate combines strong technical expertise with a practical understanding of business operations and user adoption.

Key Responsibilities

Microsoft Purview DLP Administration & Engineering

· Configure and administer Microsoft Purview DLP policies across:

o Exchange Online

o SharePoint Online

o OneDrive for Business

o Microsoft Teams

o Endpoint DLP

· Implement and maintain policy rules, exceptions, user notifications, overrides, and enforcement actions.

· Support the development and maintenance of Sensitive Information Types (SITs), trainable classifiers, and custom detection logic relevant to Rimini Street business processes.

· Partner with Information Security and Compliance teams to translate data protection requirements into effective DLP controls.

Data Protection & Compliance

· Protect sensitive information including:

o Customer and support data

o Employee information

o Financial records

o Legal and contractual documents

o Intellectual property

· Support compliance initiatives involving privacy, regulatory, contractual, and audit requirements.

· Assist with investigations involving potential data leakage, data misuse, or policy violations.

Endpoint DLP & Device Protection

· Deploy and optimize Microsoft Endpoint DLP capabilities.

· Configure controls governing:

· USB and removable media usage

· Printing sensitive information

· Web uploads and cloud destinations

· Clipboard and copy/paste activities

· Remote access scenarios

· Work with Microsoft Defender for Endpoint and Intune administrators to ensure successful onboarding and enforcement.

Monitoring, Analytics & Incident Response

· Monitor DLP alerts, incidents, and trends across the enterprise.

· Analyze and investigate false positives and false negatives.

· Recommend and implement tuning adjustments to improve detection accuracy while minimizing business disruption.

· Support Security Operations Center (SOC) workflows, alert triage, and escalation processes.

· Produce operational metrics and executive reporting on DLP effectiveness and risk reduction.

Security Tool Integration & Automation

· Integrate DLP alerts and telemetry with:

o Security monitoring and reporting platforms

· Develop and maintain automation using PowerShell, Power Automate, and Microsoft security APIs where appropriate.

· Create dashboards and reporting solutions that provide visibility into data protection risks and policy compliance.

Program Delivery & Continuous Improvement

· Support phased deployments, pilots, and adoption initiatives across global business units.

· Maintain implementation documentation, operational runbooks, standard operating procedures, and support materials.

· Partner with Security Awareness and Training teams to improve employee understanding of data protection responsibilities.

· Drive continuous improvements based on operational data, incident trends, audit findings, and stakeholder feedback.

Required Qualifications

3+ years of experience in:
o Data Loss Prevention (DLP)

o Information Protection

o Microsoft 365 Security & Compliance
o Cybersecurity Engineering

Hands-on experience with Microsoft Purview DLP.

· Experience with Trellix End

· Experience supporting one or more Microsoft 365 workloads including Exchange Online, SharePoint Online, OneDrive, Teams, or Endpoint DLP.

· Strong understanding of data classification, information governance, and protection technologies.

· Experience with:

o Sensitive Information Types (SITs)

o Sensitivity Labels

o Microsoft Defender for Endpoint

o Microsoft Intune

o PowerShell administration and automation

· Experience troubleshooting complex security and compliance issues.

· Strong written and verbal communication skills.

Preferred Qualifications

· Microsoft SC-400 (Information Protection Administrator) certification.

· Experience with Microsoft Defender XDR and Microsoft Sentinel.

· Experience implementing DLP in global, highly distributed environments.

· Knowledge of privacy and regulatory frameworks including GDPR, CCPA, and similar data protection requirements.

· Experience building Power BI security or compliance dashboards.

· Experience supporting legal, compliance, eDiscovery, or investigation workflows.

· Familiarity with insider risk, information governance, and records management capabilities within Microsoft Purview.

Success Measures

Increased percentage of sensitive data properly labeled.
Reduction in unauthorized data transfers.
Timely investigation and resolution of DLP incidents.
Successful enforcement of DLP controls protecting Rimini Street data.
Improved user compliance with data handling requirements.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

ab:T254e,

About Rimini Street, Inc.

We are actively seeking a Security Products Services Engineer (SPSE) to join our dynamic team. This position reports directly to the Regional Manager and offers the flexibility to work remotely from a home office located within Brazil.

Position Summary

The SPSE will be responsible for successful implementation, integration and verification of the security solutions following the deployment project plan during the installation phase.

The SPSE is responsible to collaborate with Global Security Services (GSS) teams for post-implementation support including but not limited to the security policy maintenance, security patches and security software updates. The SPSE will also be responsible for complete monitoring, reporting, troubleshooting and managing the security solution. The position will also be responsible to work very closely with the Security Solutions Architects to improve the product implementation and adaptation process by providing valuable feedback.

Essential Duties and Responsibilities

Installation, configuration and troubleshooting of security products using the repeatable project plans under the guidance of Security Solutions Architects.
Work with the client’s IT teams to integrate the solution with various SIEM solutions
Provide complete post-implementation monitoring and provide various weekly/monthly/quarterly reports for the client as defined in the signed SOW.
Document various client implementation configurations and keep the configuration documents up to date.
Assist the client’s Primary Support Engineer and the account managers with the data to be shared with the client for various business reviews.
Work with the Onboard Project Managers (OPMs) to provide the status of the projects during the initial implementation stages.
Manage the security products related support cases for proper and timely updates in accordance to the SLAs for various clients.
Manage the product issue log and work with the Senior Solutions architects to provide the needed assistance for troubleshooting of product specific issues.
Create and manage the status updates for project plans utilizing the templates for all security products related projects for general product onboarding, professional services and managed services maintaining Rimini Street´s high standard SLAs and quality.
Self-training to learn the new security products for efficient implementation and support.

Qualifications

Good understanding of various tiers of technology stacks e.g., network, application servers, database servers, etc.,
Installation and configuration experience of various types of software following Installation & configuration manuals.
Good trouble-shooting skills and tenacity in problem solving
Good customer service skills and the ability to build long term, successful working relationships with Clients
Proven experience as a key contributor for various IT projects, ensuring overall success of professional and managed services.

Preferred Qualifications

Experience with installation and configuration of new products following the product documentation and best practices
Good understanding of Industry leading security solutions and implementations architectures for products like Database Activity Monitoring, Application Monitoring and virtual patching.
Good understanding of generic IT infrastructure in public clouds like AWS, Azure and GCP as well as private cloud providers with global and local scale
Experience in following managed services or professional services offering and meeting contractual SLAs. Consulting background supporting various clients.
knowledge of IT security concepts and practices such as virtual patching, cloud security, encryptions, identity management

Experience

3+ years relevant experience with IT procedures
3+ years’ experience with DataCenter Operations both in house and outsourced
3+ years’ experience with software installation, configuration and troubleshooting.
Strong analytical and problem-solving skills

Location

Remote – Brazil

Education

Bachelors Degree in Computer Science, Computer Engineering or related field

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

ac:T285e,

About Rimini Street, Inc.

We are actively seeking a GVP, Global Product Development. The role will be based in Brazil. The role will report directly to the EVP & Chief Delivery Officer of Rimini Street.

Position Summary

The GVP, Global Product Development is responsible for the overall strategy, governance, performance, and business outcomes of Rimini Street's Product Development organization. The role provides executive leadership across the commercialization, operationalization, delivery, maintenance, and lifecycle management of Tax, Legal & Regulatory solutions, product enhancements, new product introductions, and hot fix delivery. The role ensures alignment between business priorities, product strategy, client commitments, and technology investments while driving scalable, predictable, and supportable delivery outcomes.

Serving as the bridge between product strategy and engineering execution, this leader is accountable for bringing products and services to market, establishing operational readiness, and ensuring they are successfully adopted, scaled, supported, and sustained throughout their lifecycle.

This leader will be responsible for building a scalable global product development model that supports Rimini Street's enterprise software services portfolio, improves speed and quality of delivery, strengthens product and regulatory execution, and drives operational excellence through modern development practices, automation, Agile/DevOps discipline, and cross-functional collaboration

Essential Duties and Responsibilities

Lead the global Product Development organization and establish the vision, strategy, operating model, and priorities that support the Company's growth objectives.
Own the development execution, productization, lifecycle management, and operational performance of the Product Development portfolio, including Tax, Legal & Regulatory product delivery, Product Maintenance & Enhancements, New Product Introduction, and Hot Fix Management.
Serve as the executive owner responsible for transitioning new products, services, tools, and capabilities from Research & Development into production operations, ensuring successful commercialization, scalability, supportability, and long-term lifecycle management.
Establish governance, prioritization frameworks, and investment strategies to ensure development resources are aligned to the highest business and client value opportunities.
Partner with executive leadership, Product, Research & Development, Support, Managed Services, Professional Services, Sales, and Client Onboarding to align development priorities with company objectives, market opportunities, and client requirements.
Oversee portfolio planning, resource strategy, organizational design, workforce planning, and budget management for the global Product Development organization.
Establish and monitor key performance indicators, operational metrics, and governance processes to improve product quality, delivery effectiveness, scalability, customer adoption, and business performance.
Drive continuous improvement through automation, modern engineering practices, process optimization, and operational excellence initiatives.
Serve as the executive point of accountability for development-related business risks, strategic initiatives, product readiness, and cross-functional dependencies.
Build, develop, and mentor a high-performing leadership team while fostering a culture of accountability, collaboration, quality, and operational excellence.
Represent Product Development in executive, client, partner, and strategic stakeholder engagements as required.
Drive long-term organizational capability, succession planning, and talent development to support future business growth.
Partner with Product Management, Global Tax, and Research & Development leadership to transition approved product strategies and requirements into scalable, supportable, and commercially viable products and services.
Accountable for operational readiness, adoption, supportability, and long-term success of products and services following General Availability.

Desired Experience

15+ years of leadership experience in enterprise software development, product management, technology services, or related organizations.
Proven success leading global, multi-functional teams with responsibility for strategy, business outcomes, financial performance, and organizational growth.
Experience bringing enterprise software products and services from concept through commercialization, General Availability, and ongoing lifecycle management.
Experience managing product development portfolios that include regulatory, compliance, enhancement, and new product initiatives.
Demonstrated success driving innovation, automation, organizational transformation, and operational excellence in a global environment.

Desired Skills

Executive leadership skills with the ability to establish vision, strategy, and organizational direction across a global product development organization.
Strong business and financial acumen with experience balancing client commitments, product investments, operational performance, and company growth objectives.
Exceptional strategic planning, prioritization, and decision-making capabilities in complex, matrixed environments.
Proven ability to build, lead, and develop high-performing global leadership teams while driving accountability and operational excellence.
Excellent communication, influence, and stakeholder management skills with the ability to align executive leaders, clients, and cross-functional organizations around common goals.
Strong understanding of enterprise software product lifecycle management, commercialization, operational readiness, and scalable delivery models from General Availability through ongoing enhancement and support.

Education

Bachelor’s degree (or equivalent experience) required; advanced degree (MBA or equivalent) preferred.

Location

Brazil

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

ad:T285b,

About Rimini Street, Inc.

We are actively seeking a GVP, Global Product Development. The role will be based in Malaysia. The role will report directly to the EVP & Chief Delivery Officer of Rimini Street.

Position Summary

Essential Duties and Responsibilities

Lead the global Product Development organization and establish the vision, strategy, operating model, and priorities that support the Company's growth objectives.
Own the development execution, productization, lifecycle management, and operational performance of the Product Development portfolio, including Tax, Legal & Regulatory product delivery, Product Maintenance & Enhancements, New Product Introduction, and Hot Fix Management.
Serve as the executive owner responsible for transitioning new products, services, tools, and capabilities from Research & Development into production operations, ensuring successful commercialization, scalability, supportability, and long-term lifecycle management.
Establish governance, prioritization frameworks, and investment strategies to ensure development resources are aligned to the highest business and client value opportunities.
Partner with executive leadership, Product, Research & Development, Support, Managed Services, Professional Services, Sales, and Client Onboarding to align development priorities with company objectives, market opportunities, and client requirements.
Oversee portfolio planning, resource strategy, organizational design, workforce planning, and budget management for the global Product Development organization.
Establish and monitor key performance indicators, operational metrics, and governance processes to improve product quality, delivery effectiveness, scalability, customer adoption, and business performance.
Drive continuous improvement through automation, modern engineering practices, process optimization, and operational excellence initiatives.
Serve as the executive point of accountability for development-related business risks, strategic initiatives, product readiness, and cross-functional dependencies.
Build, develop, and mentor a high-performing leadership team while fostering a culture of accountability, collaboration, quality, and operational excellence.
Represent Product Development in executive, client, partner, and strategic stakeholder engagements as required.
Drive long-term organizational capability, succession planning, and talent development to support future business growth.
Partner with Product Management, Global Tax, and Research & Development leadership to transition approved product strategies and requirements into scalable, supportable, and commercially viable products and services.
Accountable for operational readiness, adoption, supportability, and long-term success of products and services following General Availability.

Desired Experience

15+ years of leadership experience in enterprise software development, product management, technology services, or related organizations.
Proven success leading global, multi-functional teams with responsibility for strategy, business outcomes, financial performance, and organizational growth.
Experience bringing enterprise software products and services from concept through commercialization, General Availability, and ongoing lifecycle management.
Experience managing product development portfolios that include regulatory, compliance, enhancement, and new product initiatives.
Demonstrated success driving innovation, automation, organizational transformation, and operational excellence in a global environment.

Desired Skills

Executive leadership skills with the ability to establish vision, strategy, and organizational direction across a global product development organization.
Strong business and financial acumen with experience balancing client commitments, product investments, operational performance, and company growth objectives.
Exceptional strategic planning, prioritization, and decision-making capabilities in complex, matrixed environments.
Proven ability to build, lead, and develop high-performing global leadership teams while driving accountability and operational excellence.
Excellent communication, influence, and stakeholder management skills with the ability to align executive leaders, clients, and cross-functional organizations around common goals.
Strong understanding of enterprise software product lifecycle management, commercialization, operational readiness, and scalable delivery models from General Availability through ongoing enhancement and support.

Education

Bachelor’s degree (or equivalent experience) required; advanced degree (MBA or equivalent) preferred.

Location

Malaysia

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

ae:T1a3a,

About Rimini Street, Inc.

We are actively seeking a Sales Development Representative to join our team. This remote South Korea –based role reports to the Sr. Director of Marketing.

Position Summary

The primary role of the Sales Development Representative is to provide support to Sales Account Executives through outbound qualification of leads. This position places outbound calls to companies to introduce Rimini Street support services for enterprise software. Inbound calls and emails from customers and prospects will also occur. This is a quota bearing position of qualified leads delivered and conversion of those qualified leads into closed business.

Essential Duties and Responsibilities

Place outbound calls to qualify Rimini Street services through marketing campaign follow-up and cold calling
Set appointments with prospects
Handle all inbound inquiries and qualify
Articulate the Rimini Street value proposition and negotiate initial objections as a part of scheduling appointments
Conduct pre and post-event telephone calls
Achieve quota of number of highly qualified leads per month and then conversion to an opportunity
Develop and maintain vertical/geographical territory, daily plans to maximize and leverage phone time, including pre-call planning, adhering to territory hours and metrics
Proper usage of Salesforce.com
Ability to support multiple constituencies and work independently
Ability to call at all levels within an organization and determine decision maker
Remain current on information regarding Rimini Street services for enterprise software

Experience

5 years sales development/lead qualification/telesales/inside sales or related experience in a B2B outbound environment
Proven track record at achieving measurable goals (number of appointments, lead quality, etc.)
Experience in generating executive level leads for Enterprise Company
Experience in inside sales
Knowledge and experience working with a salesforce.com, Discover.org, One Source, Inside View and LinkedIn

Skills

Self-directed and team oriented work habits
Excellent time management skills
Positive and energetic phone skills, excellent listening skills, strong writing skills
Proficient with standard corporate productivity tools (email, voicemail)
Ability to work independently and effectively in dynamic environment
Ability to speak articulately and credibly

Education

Bachelor’s degree required

Location

Remote - South Korea

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

af:T34c1,

About Rimini Street, Inc.

We are actively seeking a Software Engineer, Java Full Stack. This role is based in India, Hyderabad.

About Rimini Street, India, GCC.

Position Summary

Essential Duties & Responsibilities

Backend Development

Design and develop backend services using Java 21 and Quarkus, including MCP servers, REST APIs, and platform services.
Build and maintain integration components that connect AI agents to enterprise ERP systems (SAP, Oracle EBS, JD Edwards).
Develop data access layers using PostgreSQL, including working with pgvector for vector storage and similarity search.
Implement resilience patterns (circuit breakers, retries, bulkheads) using Resilience4j for production reliability.
Write clean, testable, well-documented code following established engineering standards and architectural patterns.

AI & Agent Integration

Develop AI agent components using Python and frameworks such as Pydantic AI or LangChain4j.
Integrate with LLM services through LiteLLM gateway, implementing prompt templates, tool calling, and response handling.
Build and maintain RAG (Retrieval-Augmented Generation) pipelines for contextual knowledge retrieval.
Implement orchestration workflows using Restate for multi-step agent processes with human-in-the-loop checkpoints.

Frontend Development

Build user interfaces using Angular and TypeScript, contributing to the platform’s component library and design system.
Develop human-in-the-loop interfaces that allow users to supervise, approve, and intervene in agent actions.
Implement responsive, modern layouts using CSS3, Tailwind CSS, and Angular Material or similar component frameworks.
Create dashboards, admin panels, and monitoring views for agent performance and system health.
Build reusable UI components with clean HTML5 semantics, SCSS/CSS architecture, and consistent styling patterns.
Ensure accessible (WCAG compliant), performant frontend experiences across browsers and devices.
Work with design specifications and wireframes to translate UX designs into pixel-accurate implementations.

Engineering Practices

Participate in code reviews, design discussions, and technical design reviews.
Write unit tests, integration tests, and contribute to automated testing frameworks.
Contribute to CI/CD pipeline development and deployment automation.
Instrument code with OpenTelemetry for distributed tracing, metrics, and logging.
Collaborate with team members across time zones in a virtual team environment.
Contribute to technical documentation, architecture decision records, and knowledge sharing.

Experience

3.5+ years of professional software engineering experience in full stack development.
Strong backend development experience with Java (Java 11+); experience with Quarkus or Spring Boot.
Working proficiency in Python; experience building services or scripts in Python.
Frontend development experience with Angular (v14+), TypeScript, and modern CSS (Tailwind, SCSS, or CSS-in-JS).
Experience building component libraries or contributing to design systems.
Experience with relational databases, particularly PostgreSQL.
Familiarity with RESTful API design and microservices architecture.
Experience with Git, CI/CD pipelines, and modern development workflows.
Experience working in agile teams with iterative delivery practices.

Technical Skills

Required

Java 11+ (Java 17/21 preferred) with strong understanding of modern Java features.
Experience with Quarkus or Spring Boot for building microservices and REST APIs.
Python proficiency for AI/ML integration work and scripting.
Angular (v14+) and TypeScript for frontend development; strong component architecture skills.
Solid CSS3/SCSS skills including responsive design, flexbox, and grid layouts.
Experience with Tailwind CSS or similar utility-first CSS frameworks.
Proficiency with HTML5 semantics and modern web standards.
PostgreSQL and SQL; experience with data modeling and query optimization.
RESTful API design and implementation; familiarity with OpenAPI/Swagger.
Git version control and collaborative development practices.
Understanding of containerization (Docker) and basic Kubernetes concepts.

Preferred

Experience with AI/ML frameworks: Pydantic AI, LangChain, or LangChain4j.
Familiarity with LLM integration patterns, prompt engineering, and tool calling.
Experience with vector databases (pgvector, Qdrant) and embedding models.
Experience with Angular Material, PrimeNG, or similar Angular component libraries.
Knowledge of web accessibility standards (WCAG 2.1) and cross-browser compatibility.
Experience with frontend testing frameworks (Jasmine, Karma, Cypress, or Playwright).
Knowledge of MCP (Model Context Protocol) or similar agent-tool integration patterns.
Experience with Restate, Temporal, or similar workflow orchestration frameworks.
Familiarity with OpenTelemetry, Jaeger, or Prometheus for observability.
Experience with enterprise integration patterns: messaging, event-driven architecture, RFC/BAPI.
Knowledge of SAP or Oracle EBS integration technologies.
Experience with Resilience4j or similar resilience libraries.
Familiarity with LiteLLM or similar LLM gateway tools.

Skills & Competencies

Strong problem-solving skills with the ability to debug complex issues across multiple layers of the stack.
Ownership mentality—takes responsibility for features from design through production deployment.
Ability to learn quickly and adapt to new technologies, frameworks, and domains.
Good communication skills; able to discuss technical approaches clearly with team members.
Attention to detail and commitment to code quality, testing, and documentation.
Collaborative mindset; comfortable working in a distributed team across time zones.
Self-motivated and able to work independently in a remote environment.
Fluent in English (written and verbal).

Desired Qualifications

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
Experience in enterprise software or platform product development.
Exposure to ERP systems (SAP, Oracle, JD Edwards) in any capacity.
AWS or Kubernetes certifications.
Contributions to open source projects.

Location & Travel

Location: Hyderabad, India

Travel: Minimal; occasional travel for team meetings or training

Language: Fluent English required (written and verbal)

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

b0:T2124,

About Rimini Street, Inc.

We are actively seeking a Sales Enablement Lead, Onboarding & Readiness to join our team. This remote U.S.–based role reports to the VP of Global Sales Enablement.

Position Summary

The Sales Enablement Lead owns the global approach to onboarding and seller readiness, helping ensure sellers and sales managers are equipped to perform effectively throughout their journey at Rimini Street.

This role will lead global onboarding, establish role-based readiness expectations, identify priority capability gaps and determine the right interventions to improve seller and manager performance. The focus is on accelerating time-to-productivity, strengthening readiness and improving sales execution and performance.

Essential Duties & Responsibilities

Own the global onboarding and seller readiness strategy, with a focus on accelerating time-to-productivity and strengthening sales performance.
Establish role-based readiness expectations, development journeys and measures of proficiency for sellers and sales managers.
Identify priority capability and readiness gaps using business priorities, performance data and field insights.
Translate identified gaps into targeted enablement interventions, including learning, practice, reinforcement, coaching and performance support.
Lead priority seller and manager readiness initiatives tied to key business, sales and go-to-market priorities.
Own seller and manager readiness for core sales methodologies, including Challenger and MEDDPICC, ensuring they are embedded into onboarding, ongoing development, practice and reinforcement.
Equip sales managers to reinforce enablement priorities, coach effectively and drive accountability within their teams.
Partner across Global Sales Enablement and with subject-matter experts to translate readiness priorities into scalable solutions.
Apply AI and modern technologies to improve readiness, practice, personalization and scale.
Measure time-to-productivity, readiness, application and impact to continuously improve enablement effectiveness.

Required Qualifications

8+ years of relevant experience in sales enablement, sales effectiveness, sales learning or a related commercial discipline.
Strong understanding of enterprise sales and the factors that influence seller and manager performance.
Experience with onboarding, seller readiness, capability development or performance improvement.
Strong business acumen, critical thinking and problem-solving skills.
Strong communication, presentation and influencing skills.
Demonstrated ability to translate business and performance needs into practical, scalable enablement solutions.

Preferred Qualifications

Experience in enterprise software, technology or professional services.
Experience supporting seller and manager development within a global sales organization.
Experience with sales methodologies such as Challenger, MEDDPICC or similar approaches.
Experience with modern enablement, practice and AI-enabled technologies.

Location

Remote - U.S.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 130k - 190k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

b1:T2727,

About Rimini Street, Inc.

We are actively seeking an Observability Engineer. This is a remote role based in India, Hyderabad.

About Rimini Street, India, GCC.

Position Summary

The Observability Engineer builds the monitoring, tracing, and logging infrastructure that provides visibility into Rimini Street's Agentic AI ERP Platform. You will ensure that operators, developers, and customers can understand system behavior, diagnose issues, and optimize performance across the distributed platform.

Reporting to the Sr Director Engineering – India, this role is critical for production operations and customer trust. You will implement OpenTelemetry-based instrumentation, build dashboards and alerting, and create the observability foundation that enables reliable AI agent operations in enterprise ERP environments.

Essential Duties & Responsibilities

Observability Infrastructure

Design and implement observability architecture using OpenTelemetry as the foundation.
Deploy and manage distributed tracing infrastructure with Jaeger or similar tools.
Build metrics collection and storage using Prometheus, Thanos, or Cortex.
Implement centralized logging with structured log formats and efficient querying.
Ensure observability infrastructure scales with platform growth and customer deployments.

Instrumentation & Integration

Define instrumentation standards for Java (Quarkus), Python, and Angular applications.
Implement automatic and manual instrumentation for MCP servers and agent workflows.
Create trace context propagation across service boundaries and ERP system calls.
Build custom metrics for AI agent behavior, LLM performance, and RAG retrieval quality.
Integrate observability with CI/CD pipelines for deployment tracking.

Dashboards & Visualization

Create Grafana dashboards for platform health, performance, and business metrics.
Build customer-facing dashboards showing agent activity and processing status.
Design SLI/SLO dashboards and error budget tracking.
Implement trace visualization for debugging complex agent workflows.
Create documentation and training materials for dashboard usage.

Alerting & Incident Response

Design alerting strategies that balance signal quality with noise reduction.
Implement multi-level alerting with appropriate escalation paths.
Build runbooks linking alerts to diagnostic procedures and remediation steps.
Support incident response with observability expertise and root cause analysis.

Experience

4-6 years in observability, SRE, or platform engineering roles.
Experience implementing observability for distributed systems or microservices.
Track record building dashboards and alerting for production systems.
Experience with OpenTelemetry or similar instrumentation frameworks.
Background in enterprise software or B2B SaaS preferred.

Technical Skills

Required

Strong expertise in OpenTelemetry (traces, metrics, logs).
Experience with Prometheus, Grafana, and alerting systems.
Knowledge of distributed tracing with Jaeger, Zipkin, or similar tools.
Experience with log aggregation (ELK stack, Loki, or similar).
Programming skills in Python, Java, or Go for instrumentation and tooling.

Preferred

Experience with Kubernetes observability and service mesh telemetry.
Knowledge of AI/ML observability, including LLM monitoring.
Familiarity with Quarkus and Python instrumentation.
Experience with SLI/SLO frameworks and error budgets.
Understanding of PromQL, LogQL, and TraceQL query languages.

Skills & Competencies

Strong analytical and troubleshooting skills.
Good written and verbal English communication skills.
Ability to work in distributed, multi-timezone teams.
Data-driven mindset with focus on actionable insights.
Collaborative approach to working with development and operations teams.

Desired Qualifications

Bachelor's degree in Computer Science or related field.
Grafana, Prometheus, or observability platform certifications.
CKA or cloud platform certifications.

Language: Fluent English required.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

b2:T44b8,

About Rimini Street, Inc.

We are looking for strong Sr. Enterprise Architect Oracle/SAP, Agentic AI Practice with demonstrated experience designing and presenting solutions for SAP, Oracle, and JD Edwards. A seasoned techno-functional solution architect with client-facing consulting experience is needed and the candidates should have exposure to AI, automation, and agentic AI experience, will help us reimagine how enterprise work gets done.

This role requires more than standalone AI engineering, chatbot development, data science, platform engineering, or backend development. The ideal candidate combines ERP process expertise with practical AI and automation judgment. Rimini Street has an existing team of AI engineers, designers, and platform resources. What we need now are Solution-focused Enterprise Architects who understand ERP systems and ERP business processes, ERP architecture, integrations, and enterprise transformation.

AI sits on top of the ERP. The role will be embedded with enterprise clients, working remotely, with onsite visits as engagements require.

Position Summary

Reporting to the VP of Innovation and Solution Delivery, the Sr. Enterprise Architect Oracle/SAP, Agentic AI Practice works directly with enterprise clients to understand ERP business process problems and help design modern AI-enabled solutions on top of existing ERP systems.

The right candidate should understand how systems like SAP ECC, SAP S/4HANA, Oracle E-Business Suite, Oracle Cloud ERP, and JD Edwards work in real enterprise environments.

This person should be able to work with business users, process owners, IT teams, ERP teams, architects, and executives to understand how work happens today and how it should work in the future.

The goal is not to replace ERP but to build an intelligent innovation layer over the client’s existing ERP estate using automation, workflows, Agentic UX, AI agents, MCP-style integrations, SAP BTP, SAP Joule, Oracle integration tools, JD Edwards integration patterns, ServiceNow, Azure AI, AWS, Google Cloud, and other enterprise AI platforms where appropriate.

The role is platform-agnostic by design. The solution should fit the client’s environment, not force the client into one platform.

Essential Duties and Responsibilities

Lead discovery sessions with business users, IT teams, ERP owners, process owners, architects, and executive stakeholders.
Understand ERP business processes across finance, procurement, order management, supply chain, inventory, manufacturing, maintenance, master data, customer service, reporting, and approvals.
Map current-state processes, including users, roles, handoffs, approvals, exceptions, reports, spreadsheets, emails, forms, manual work, and ERP touchpoints.
Identify where the process is broken, where users are working outside the system, where work is delayed, and where automation or AI can create measurable business value.
Define future-state processes using a practical mix of ERP integration, workflow automation, AI agents, Agentic UX, dashboards, and human-in-the-loop controls.
Translate business pain points into clear solution requirements, architecture, scope, use cases, success criteria, and delivery plans.
Design solutions that work with existing ERP systems such as SAP ECC, SAP S/4HANA, Oracle EBS, Oracle Cloud ERP, JD Edwards, and other systems of record.
Help define how AI agents should safely read from, reason over, and act on ERP data and transactions.
Work with AI engineers, integration architects, UX designers, and delivery teams to build prototypes, MVPs, and production solutions.
Support ERP integration patterns using APIs, BAPIs, RFCs, IDocs, OData, REST services, middleware, JD Edwards Orchestrator, SAP BTP, Oracle integration tools, Rimini Connect, MCP-style tools, and secure integration layers.
Use SAP BTP, SAP Joule, Oracle integration tools, JD Edwards integration patterns, ServiceNow, Rimini Connect, hyperscaler AI platforms, or custom integration approaches where they fit the client environment.
Define approval gates, role-based access, audit trails, exception handling, rollback paths, segregation of duties, and governance controls for agentic workflows.
Build trusted advisor relationships with client business, IT, ERP, data, security, and executive stakeholders.
Communicate clearly with both technical teams and senior business leaders.
Support workshops, demos, proposals, solution estimates, delivery plans, UAT, production rollout, and handover to support.
Stay engaged through cutover and early production, then support a structured handover to the ongoing support team with documentation, runbooks, and knowledge transfer.
Convert field learnings into reusable ERP plus AI solution patterns, accelerators, reference architectures, and delivery templates.

Experience

This is a Principal-level Enterprise Architect role. We are looking for candidates who can operate independently within complex enterprise client environments. The strongest candidates will have deep ERP experience, strong consulting experience, and enough AI, automation, and agentic AI experience to help clients modernize business work on top of existing ERP systems.

We are not looking for AI-only engineers who have no ERP or business process background.

8-10 years of experience in ERP, enterprise systems, solution architecture, technical consulting, or enterprise transformation.

AI knowledge is important, but it must sit on top of ERP process knowledge, architecture, consulting experience, and business transformation thinking.

Strong experience with at least one major ERP platform:
- SAP ECC
- SAP S/4HANA
- Oracle E-Business Suite
- Oracle Cloud ERP
- JD Edwards
Strong techno-functional understanding of ERP business processes, such as:
- Procure-to-pay
- Order-to-cash
- Record-to-report
- Invoice processing
- Vendor onboarding
- Customer master
- Material master
- Inventory management
- Demand planning
- Supply chain planning
- Manufacturing
- Plant maintenance
- Warehouse operations
- Finance reconciliation
- Approvals and exception handling
Experience working in consulting, systems integration, ERP implementation, ERP support, ERP modernization, advisory, or enterprise transformation.
Proven track record working directly with enterprise clients in complex environments.
Experience working directly with business stakeholders and IT stakeholders.
Experience running or supporting discovery workshops.
Experience mapping as-is and to-be business processes.
Experience translating business requirements into solution architecture and delivery scope.
Experience with ERP integrations, APIs, middleware, data flows, security, roles, authorizations, and enterprise release processes.
Practical exposure to AI, automation, workflow platforms, RPA, analytics, ServiceNow, SAP BTP, SAP Joule, or agentic AI.
Experience supporting proposals, SOWs, delivery estimates, executive presentations, client workshops, and solution roadmaps is strongly preferred.

Strongly Preferred Experience

Direct SAP and Oracle experience.
JD Edwards experience.
SAP BTP experience, including SAP Integration Suite, SAP Build, SAP Fiori, CAP, ABAP extensions, APIs, events, workflow, and side-by-side extension patterns.
SAP Joule exposure or understanding of SAP’s AI and copilot direction.
Understanding of SAP clean-core principles and how to extend SAP without creating unnecessary technical debt.
Oracle EBS or Oracle Cloud ERP architecture and integration experience.
Experience with Oracle Integration Cloud, Oracle APIs, PL/SQL, workflows, or related Oracle enterprise patterns.
Experience with JD Edwards architecture, business functions, integrations, Orchestrator, and legacy modernization.
Experience with ServiceNow, App Engine, IntegrationHub, ERP Canvas, Workflow Data Fabric, or enterprise workflow platforms.
Experience with AI agents, LLMs, RAG, prompt design, MCP, tool calling, agent orchestration, and AI governance.
Experience with Azure AI, AWS Bedrock, Google Vertex AI, OpenAI, Claude, or other enterprise AI platforms.

Skills

SAP, Oracle, or JD Edwards architecture knowledge.
ERP techno-functional solution architecture.
ERP business process knowledge across finance, procurement, supply chain, manufacturing, inventory, master data, maintenance, and order management.
ERP integration concepts, including BAPI, RFC, IDoc, OData, SOAP, REST, file integrations, APIs, events, middleware, and secure gateway patterns.
SAP BTP, SAP Joule, and SAP clean-core awareness.
Oracle and JD Edwards integration patterns.
SQL and enterprise data understanding.
Understanding of master data, transactional data, data quality, data lineage, permissions, and ERP data semantics.
Workflow and automation design.
Understanding of LLMs, RAG, embeddings, vector search, prompt design, AI agents, MCP-style tools, and agent orchestration.
Understanding of human-in-the-loop controls, approval gates, audit trails, segregation of duties, and rollback paths.
Understanding of enterprise deployment, CI/CD, change control, release governance, UAT, production support, and handover.
Ability to work with AI engineers, integration architects, ERP architects, security teams, UX designers, and delivery teams.
Strong written and verbal communication across business, technical, and executive audiences.
Strong consultative and outcome-driven mindset.
High autonomy, resilience, and pragmatism in legacy and politically complex enterprise environments.

Consulting and Client Skills

This is a client-facing role. The right candidate must be able to:

Run business and IT discovery conversations.
Ask strong process questions.
Understand the business problem before jumping to technology.
Explain ERP and AI concepts in plain language.
Work with CIOs, CFOs, COOs, business process owners, IT leaders, ERP teams, security teams, architects, and developers.
Shape use cases into clear scope, value, architecture, and delivery plans.
Support proposal and SOW development.
Build trust with clients.
Stay practical, calm, and outcome-focused in complex enterprise environments.

What Good Looks Like

A strong candidate should be able to walk into a client conversation and explain:

How the ERP process works today
Which ERP system owns the process and data
Which users perform the work
Which roles approve the work
Which transactions, workflows, forms, reports, integrations, and data sources are involved
Where the process slows down
Where the exceptions happen
Where manual work exists
Where Excel, email, forms, and offline approvals are being used
Where AI should be used
Where normal workflow, rules, or deterministic automation should be used instead of AI
How to safely integrate with SAP, Oracle, or JD Edwards
How to keep the ERP system of record stable
How to improve the user experience through Agentic UX
How to measure value and business outcome

Education

Bachelor’s degree in computer science, engineering, information systems, business systems, or related field, or equivalent practical experience.
ERP consulting and real enterprise transformation experience are more important than the degree alone.

Location

Remote – U.S.

Travel

Travel typically 25 percent to work with clients, prospects, partners or attend events

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 140k - 180k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

b3:T28fb,

About Rimini Street, Inc.

We are actively seeking a GVP, Global Product Development. The role will be based in Hyderabad . The role will report directly to the EVP & Chief Delivery Officer of Rimini Street.

Position Summary

Essential Duties and Responsibilities

Lead the global Product Development organization and establish the vision, strategy, operating model, and priorities that support the Company's growth objectives.
Own the development execution, productization, lifecycle management, and operational performance of the Product Development portfolio, including Tax, Legal & Regulatory product delivery, Product Maintenance & Enhancements, New Product Introduction, and Hot Fix Management.
Serve as the executive owner responsible for transitioning new products, services, tools, and capabilities from Research & Development into production operations, ensuring successful commercialization, scalability, supportability, and long-term lifecycle management.
Establish governance, prioritization frameworks, and investment strategies to ensure development resources are aligned to the highest business and client value opportunities.
Partner with executive leadership, Product, Research & Development, Support, Managed Services, Professional Services, Sales, and Client Onboarding to align development priorities with company objectives, market opportunities, and client requirements.
Oversee portfolio planning, resource strategy, organizational design, workforce planning, and budget management for the global Product Development organization.
Establish and monitor key performance indicators, operational metrics, and governance processes to improve product quality, delivery effectiveness, scalability, customer adoption, and business performance.
Drive continuous improvement through automation, modern engineering practices, process optimization, and operational excellence initiatives.
Serve as the executive point of accountability for development-related business risks, strategic initiatives, product readiness, and cross-functional dependencies.
Build, develop, and mentor a high-performing leadership team while fostering a culture of accountability, collaboration, quality, and operational excellence.
Represent Product Development in executive, client, partner, and strategic stakeholder engagements as required.
Drive long-term organizational capability, succession planning, and talent development to support future business growth.
Partner with Product Management, Global Tax, and Research & Development leadership to transition approved product strategies and requirements into scalable, supportable, and commercially viable products and services.
Accountable for operational readiness, adoption, supportability, and long-term success of products and services following General Availability.

Desired Experience

15+ years of leadership experience in enterprise software development, product management, technology services, or related organizations.
Proven success leading global, multi-functional teams with responsibility for strategy, business outcomes, financial performance, and organizational growth.
Experience bringing enterprise software products and services from concept through commercialization, General Availability, and ongoing lifecycle management.
Experience managing product development portfolios that include regulatory, compliance, enhancement, and new product initiatives.
Demonstrated success driving innovation, automation, organizational transformation, and operational excellence in a global environment.

Desired Skills

Executive leadership skills with the ability to establish vision, strategy, and organizational direction across a global product development organization.
Strong business and financial acumen with experience balancing client commitments, product investments, operational performance, and company growth objectives.
Exceptional strategic planning, prioritization, and decision-making capabilities in complex, matrixed environments.
Proven ability to build, lead, and develop high-performing global leadership teams while driving accountability and operational excellence.
Excellent communication, influence, and stakeholder management skills with the ability to align executive leaders, clients, and cross-functional organizations around common goals.
Strong understanding of enterprise software product lifecycle management, commercialization, operational readiness, and scalable delivery models from General Availability through ongoing enhancement and support.

Education

Bachelor’s degree (or equivalent experience) required; advanced degree (MBA or equivalent) preferred.

Location

Hyderabad

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

b4:T2e99,

About Rimini Street, Inc.

We are actively seeking a Sr. Site Reliability Engineer. This role is based in India, Hyderabad.

About Rimini Street, India, GCC.

Position Summary

The Senior Site Reliability Engineer is responsible for the reliability, availability, performance, observability and operational excellence of Rimini Street's Agentic AI ERP Platform.

The role covers production operations, incident management, resilience engineering, capacity planning and disaster recovery across Kubernetes infrastructure, AI Agents, MCP Servers, AI/LLM Gateways, Temporal workflows, RAG services and related enterprise AI platform components.

The SRE works closely with Platform Engineering, AI Engineering, Product Engineering, DevOps and Security teams to ensure that platform services are scalable, secure, supportable and ready for enterprise production use across cloud-hosted, customer-hosted and air-gapped environments.

Key Responsibilities

Reliability and Production Operations

Own service reliability, availability and operational health across the Agentic AI Platform.
Define, measure and maintain Service Level Indicators, Service Level Objectives and Error Budgets.
Conduct production-readiness and reliability reviews for new services and major platform changes.
Identify recurring operational risks and drive engineering improvements that prevent recurrence.

Observability and Incident Management

Build and maintain monitoring, logging, distributed tracing, alerting and service-health dashboards.
Lead or support production incident response, service restoration, Root Cause Analysis and corrective actions.
Develop actionable alerts, operational runbooks and escalation procedures.
Track reliability trends, service degradation and opportunities to reduce detection and recovery time.

Kubernetes, Cloud and Resilience

Operate and support production Kubernetes environments, including deployments, upgrades, scaling and troubleshooting.
Improve high availability, fault tolerance, backup, recovery and disaster-recovery capabilities.
Perform capacity planning, performance analysis and infrastructure optimization.
Support cloud-hosted, customer-hosted and air-gapped deployment models.

Agentic AI Platform Reliability

Operate and monitor AI Agents, Agentic Workflows, MCP Servers, AI/LLM Gateways, Temporal workflows and RAG services.
Improve latency, throughput, scalability, resilience and recovery across AI platform components.
Monitor gateway routing, authentication, quotas, rate limits, failover and service health.
Build automation and self-healing capabilities to reduce operational toil and improve platform stability.

Mandatory Skills

Production Kubernetes operations using Helm, Docker and container orchestration.
SRE practices, including SLIs, SLOs, Error Budgets, production-readiness reviews and reliability engineering.
Production incident management, Root Cause Analysis, corrective actions and recurrence prevention.
Observability using Prometheus, Grafana, OpenTelemetry, ELK, OpenSearch or equivalent tools.
Infrastructure as Code using Terraform, Pulumi or equivalent tooling.
Production operations on at least one major cloud platform: Azure, AWS or GCP.
Operational automation and scripting using Python, Go, Bash or equivalent.
High availability, scalability, capacity planning, backup and disaster recovery.
Secrets management, certificates, access controls and operational security.
Hands-on experience operating or supporting AI Agents and Agentic Workflows.
Hands-on experience deploying, operating or supporting MCP Servers and MCP-based integrations.
Hands-on experience operating or supporting AI/LLM Gateways such as LiteLLM, Azure AI Gateway, Azure API Management, Kong AI Gateway or equivalent.
Experience supporting GenAI, RAG or LLM-powered applications in production-oriented environments.
Strong troubleshooting skills across infrastructure, application and AI platform layers.

Preferred Skills

Temporal or another durable workflow orchestration platform.
GitOps practices using Argo CD, Flux or equivalent.
AI observability tools such as Langfuse, LangSmith, OpenLIT or Arize.
Vector databases such as Qdrant, Pinecone, Weaviate, Chroma or pgvector.
Service mesh technologies such as Istio or Linkerd.
PostgreSQL or other production database operations.
Multi-region, customer-hosted or air-gapped deployment experience.
Experience supporting enterprise SaaS or other business-critical platforms.

Experience and Qualifications

6 to 10 years of experience in Site Reliability Engineering, Platform Operations, DevOps, Cloud Engineering or Infrastructure Engineering.
Demonstrated experience operating business-critical production environments.
Experience supporting Kubernetes-based platforms at scale.
Bachelor's degree in Computer Science, Engineering or a related field.
CKA, CKAD, cloud platform or SRE-related certifications are advantageous.

Skills and Competencies

Strong production ownership and a disciplined approach to reliability and recovery.
Ability to troubleshoot across infrastructure, applications, workflows and AI services.
Ability to convert recurring incidents into automation, platform improvements and clear runbooks.
Clear written and verbal communication across distributed, multi-time zone teams.
Ability to balance reliability, security, performance, scalability and customer impact.

Ideal Candidate

The ideal candidate is a hands-on SRE with strong Kubernetes and production operations experience who understands the operational characteristics of Agentic AI systems. They can reliably operate AI Agents, MCP Servers, AI/LLM Gateways and supporting services while improving observability, resilience, performance, scalability and incident response across enterprise deployment environments.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

b5:T2cf1,

About Rimini Street, Inc.

We are actively seeking a Support Engineer, SAP ABAP/BTP. This is a remote position and can be based anywhere in Brazil.

Position Summary

The role of the Support Engineer ABAP / BTP is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple SAP modules for our global clients who use both 4.x and ECC environments. The role of the Support Engineer, SAP ABAP requires the expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.

Essential Duties and Responsibilities

Understanding the needs and requirements of the clients by coordinating with their representatives and seeking clarity on every minute detail in order to provide the best possible solution.
Consulting with professionals from other departments and those working on specific SAP modules such as SAP FI/CO, MM, SD and Others to ensure a consistent experience to the various users on the client's side.
Writing the code using ABAP programming language on the basis of the blueprint provided by the clients and performing regular tests on the usability of the code.
Ensuring that all programs are completed in schedule as per the client's guidelines and allocating appropriate resources to achieve this.
Providing technical support to the end users in the form of troubleshooting guidelines and modifications to the system after it has been delivered.
Design, build, and operate services on SAP BTP (Cloud Foundry/Kyma), including setup of Destinations, Connectivity/Cloud Connector, and XSUAA for secure on‑prem to cloud integrations.
Develop and expose APIs on BTP: design, implementation, and lifecycle management of OData/REST services, including API Management policies (authentication, throttling, masking).
Implement event‑driven integrations using SAP Event Mesh to decouple logistics/production flows and enable near real‑time processing.
Apply modern programming models: deliver cloud services with SAP CAP (Node/Java) and service exposure with ABAP RAP, aligned to ECC data structures.
Establish CI/CD for SAP development: configure and maintain gCTS/CTS+ pipelines, automated ATC quality checks, code reviews, and transport governance.
Optimize performance and stability: run SQLM/ST05/SAT traces, tune long‑running jobs/interfaces, and document remediations prior to production deployment.
Harden security and compliance: design role models and AUTHORITY‑CHECK strategy; manage secrets and audit logs on BTP; enforce privacy controls in custom apps.
Integrate with BW/Analytics: collaborate to create/adjust custom extractors, handle delta mechanisms and error recovery; ensure reliable data feeds for reporting.
Support Brazil localization scenarios: build and troubleshoot integrations for Nota Fiscal (NFe) and tax determination exits/BADIs across SD/MM billing and fiscal flows.
Own incident response under SLA: triage P1/P2 issues across ABAP + BTP stacks; provide runbooks, root‑cause analysis, and preventive actions.
Drive knowledge transfer: produce technical documentation and deliver KT sessions to support and functional teams; maintain solution and operational guides.
To stay updated with the latest technological advancement and changes in the world of SAP development and adapting to these changes by self-training and research work.
Other job-related duties and responsibilities may be assigned from time to time.

Experience

5+ years’ experience in the field of ABAP and FIORI programming and SAP modules
5+ years’ experience in BTP (administration and integration skills)
3+ years knowledge of SAP systems such as FI/CO, MM and SD is also required
Prior experience in object-oriented programming, ABAP lists and other related fields
A track record of successful bug free codes written for clients
Hands-on experience with SAP BTP (Cloud Foundry, Destinations, Connectivity, CI/CD pipelines).
Design and exposure of OData/REST APIs and API Management on BTP.
Experience with SAP CAP (Node/Java) and ABAP RAP programming models.
Proven ability to develop and troubleshoot Brazil localization requirements (Nota Fiscal, tax determination, fiscal document processing).
Advanced performance analysis and optimization using SAP tools (SQLM, ST05, SAT, ATC).
Collaboration with BW/Analytics teams (custom extractors, ETL routines, error handling).
Security best practices for ABAP and BTP developments (authorization checks, secrets management, audit logging).
Experience working in highly customized environments (Z routines, user-exits, enhancements).
Ability to handle critical incidents and working under SLA-driven environments.
Proven track record in documentation and knowledge transfer activities (such as KT sessions, producing runbooks, and solution documentation).Deep working knowledge and understanding of supporting business processes
Analytical, logical problem resolution skills
SAP certification(s) preferred
Demonstrable history solving complex problems across multiple modules
Knowledge of maintenance/patching mechanics and SAP architecture.

Skills

Good analytical and problem-solving skills in order to carry out their daily functions effectively.
Superb technical trouble-shooting skills ability to debug code and the tenacity for complex problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Strong knowledge of key application functionality, tables and relationships
Deep knowledge of SAP customization/extension methodologies
Excellent development skills using SAP toolset
Excellent interpersonal, presentation and communication skills – verbal & written
Attention to detail and the ability to learn quick
Extreme focus on Client satisfaction
Demonstrated ability to work independently and as part of a team
Ability to work calmly and professionally in high pressure situations

Preferred Qualifications

The best candidates will have extensive knowledge of multiple SAP modules across releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology
Knowledge of any Country Specific Solutions would be an advantage
A consulting background, while not mandatory, would be useful
Experience with localizations and global implementations would be an advantage

Education

Bachelor’s degree in computer science, Information Technology, or a related field.

Language

Fluency in both English & Portuguese is required.
Spanish language skills are considered a plus.

Location

Brazil, remote

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

b6:T358c,

About Rimini Street, Inc.

We are actively seeking a Agentic AI Engineer. This role is based in India.

About Rimini Street, India, GCC.

Role Overview

The Agentic AI Engineer is responsible for designing and building the cognitive architecture of AI agents that interact with enterprise ERP systems. This is not prompt engineering — it is the design of agent behavior systems: how agents reason through ambiguous multi-step problems, when and how they use tools, how they coordinate with other agents, how they govern themselves within risk-tiered autonomy frameworks, and how they escalate to humans at the right moments.

This role sits at the intersection of AI engineering and enterprise systems architecture. Where the GenAI Engineer (junior/mid-level) focuses on individual prompt design, context window management, and LLM API integration, the Agentic AI Engineer designs the higher-order systems: multi-agent coordination patterns, cognitive reasoning chains for complex ERP workflows, dynamic tool selection strategies, autonomous vs. supervised decision boundaries, and the feedback loops that make agents learn from their operational experience.

This is an emerging discipline. The industry is evolving from simple prompt engineering toward what might be called agent behavior engineering, agentic systems design, or cognitive architecture. We are looking for someone who can help define what this role becomes.

Key Responsibilities

Agent Cognitive Architecture

Design the reasoning framework for how agents decompose complex ERP tasks into structured decision trees with governance checkpoints at each stage.
Build agent personas and behavioral profiles for each Rimini Solution domain (Finance, Procurement, Supplier Management, Expense, Support) defining domain-specific reasoning patterns, risk tolerances, and escalation triggers.
Architect dynamic tool selection strategies where agents choose which MCP tools to invoke based on context, confidence, and task requirements rather than hardcoded sequences.
Design conversation state management for long-running agent sessions that span multiple interactions, tool calls, and human-in-the-loop approvals.
Build confidence scoring frameworks that translate LLM output uncertainty into actionable governance decisions (proceed, verify, escalate, halt).

Multi-Agent Coordination

Design A2A (Agent-to-Agent) communication patterns for collaborative workflows where multiple specialized agents contribute to a single business outcome.
Architect supervisor/worker agent hierarchies with clear delegation, progress monitoring, and result aggregation patterns.
Build conflict resolution strategies for when agents produce contradictory assessments (e.g., risk agent says halt, efficiency agent says proceed).
Design shared context and memory patterns that allow agent teams to build collective understanding of a business situation without redundant processing.

Autonomous Decision Governance

Translate OPA policy definitions into agent-actionable decision boundaries — bridging the gap between policy-as-code and agent reasoning.
Design the autonomy progression model: how agents earn increased autonomy through demonstrated accuracy, how trust degrades after errors, and how the system self-corrects.
Build the “explainability layer” that enables agents to articulate their reasoning chain to human reviewers in business-meaningful terms.
Design circuit breaker patterns at the cognitive level agents that recognize when they are outside their competence boundary and proactively escalate rather than guessing.

Knowledge Integration & Institutional Memory

Design retrieval-augmented reasoning patterns where agents dynamically pull relevant knowledge from vector stores, historical and knowledge data and approval pattern databases during their reasoning process.
Build the feedback mechanisms that capture how experienced users correct or override agent recommendations, turning those corrections into improved future reasoning.

Agent Evaluation & Quality

Design evaluation frameworks for agent behavior — not just output accuracy but reasoning quality, appropriate escalation, governance compliance, and user trust metrics.
Build scenario-based testing methodologies: synthetic ERP scenarios that test agent behavior across edge cases, ambiguous situations, and adversarial inputs.
Define agent performance metrics: task completion rate, escalation accuracy, false positive/negative rates for autonomous decisions, time-to-resolution, and user override frequency.
Own the continuous improvement loop: analyze production agent behavior, identify reasoning failures, and refine cognitive architecture to prevent recurrence.

Required Experience

4-6 years of software engineering experience with strong Python and/or Java proficiency.
3+ years working with AI/ML systems in production, including LLM-based applications.
1+ years designing or building agentic AI systems — autonomous agents that reason, plan, use tools, and take actions (not just chatbots or simple RAG).
Demonstrated experience with agent frameworks: LangChain/LangGraph, Pydantic AI, CrewAI, AutoGen, Semantic Kernel, or equivalent.
Experience with tool-calling / function-calling patterns in LLMs (MCP, OpenAI function calling, Anthropic tool use).
Understanding of evaluation methodologies for non-deterministic systems — testing outputs that aren't binary right/wrong.
Experience building systems that handle human-in-the-loop workflows — knowing when to pause for human judgment.

Required Technical Skills

Advanced proficiency. Pydantic AI is primary agent framework; must be fluent.Python:
Deep experience with Claude (Anthropic), GPT (OpenAI), or equivalent. Understanding of system prompts, tool calling, streaming, structured output.LLM APIs:
Hands-on with at least one: Pydantic AI, LangChain/LangGraph, CrewAI, AutoGen. Ability to evaluate framework trade-offs.Agent Frameworks:
Understanding of tool definition, invocation patterns, and how agents interact with external systems through standardized protocols.MCP (Model Context Protocol):
Multi-agent communication patterns. Agent discovery, task delegation, capability negotiation.A2A Protocol:
How agents retrieve and apply knowledge. Vector search, reranking, context assembly, citation.RAG Architecture:
Agent evaluation frameworks (TruLens, Ragas, or custom). Scenario-based testing, adversarial testing, regression testing for agent behavior.Evaluation & Testing:
Understanding of durable execution (Restate/Temporal) and how agent reasoning integrates with workflow orchestration. Not owning Restate — that's the Platform Engineer — but designing agent behavior that works within durable execution patterns.Orchestration Awareness:

Preferred Skills

Experience with ERP systems (SAP, Oracle EBS, JD Edwards) — even basic familiarity with AP, GL, procurement processes is valuable.
Java / Quarkus experience — the platform stack is Java-native; ability to work across both Python (agents) and Java (platform) is a strong advantage.
Reinforcement learning from human feedback (RLHF) or similar alignment techniques.
Knowledge graph design — representing institutional knowledge as structured, queryable relationships.
Formal decision theory or risk assessment frameworks — useful for designing autonomy governance.
Experience in regulated industries (financial services, healthcare, government) where AI systems must be explainable and auditable.
Technical writing — this role must document agent architectural decisions, reasoning patterns, and governance frameworks for the broader team.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

b7:T4020,

About Rimini Street, Inc.

AI sits on top of the ERP. The role will be embedded with enterprise clients, working remotely, with onsite visits as engagements require.

Position Summary

The right candidate should understand how systems like SAP ECC, SAP S/4HANA, Oracle E-Business Suite, Oracle Cloud ERP, and JD Edwards work in real enterprise environments.

This person should be able to work with business users, process owners, IT teams, ERP teams, architects, and executives to understand how work happens today and how it should work in the future.

The role is platform-agnostic by design. The solution should fit the client’s environment, not force the client into one platform.

Essential Duties and Responsibilities

Lead discovery sessions with business users, IT teams, ERP owners, process owners, architects, and executive stakeholders.
Understand ERP business processes across finance, procurement, order management, supply chain, inventory, manufacturing, maintenance, master data, customer service, reporting, and approvals.
Map current-state processes, including users, roles, handoffs, approvals, exceptions, reports, spreadsheets, emails, forms, manual work, and ERP touchpoints.
Identify where the process is broken, where users are working outside the system, where work is delayed, and where automation or AI can create measurable business value.
Define future-state processes using a practical mix of ERP integration, workflow automation, AI agents, Agentic UX, dashboards, and human-in-the-loop controls.
Translate business pain points into clear solution requirements, architecture, scope, use cases, success criteria, and delivery plans.
Design solutions that work with existing ERP systems such as SAP ECC, SAP S/4HANA, Oracle EBS, Oracle Cloud ERP, JD Edwards, and other systems of record.
Help define how AI agents should safely read from, reason over, and act on ERP data and transactions.
Work with AI engineers, integration architects, UX designers, and delivery teams to build prototypes, MVPs, and production solutions.
Support ERP integration patterns using APIs, BAPIs, RFCs, IDocs, OData, REST services, middleware, JD Edwards Orchestrator, SAP BTP, Oracle integration tools, Rimini Connect, MCP-style tools, and secure integration layers.
Use SAP BTP, SAP Joule, Oracle integration tools, JD Edwards integration patterns, ServiceNow, Rimini Connect, hyperscaler AI platforms, or custom integration approaches where they fit the client environment.
Define approval gates, role-based access, audit trails, exception handling, rollback paths, segregation of duties, and governance controls for agentic workflows.
Build trusted advisor relationships with client business, IT, ERP, data, security, and executive stakeholders.
Communicate clearly with both technical teams and senior business leaders.
Support workshops, demos, proposals, solution estimates, delivery plans, UAT, production rollout, and handover to support.
Stay engaged through cutover and early production, then support a structured handover to the ongoing support team with documentation, runbooks, and knowledge transfer.
Convert field learnings into reusable ERP plus AI solution patterns, accelerators, reference architectures, and delivery templates.

Experience

We are not looking for AI-only engineers who have no ERP or business process background.

8-10 years of experience in ERP, enterprise systems, solution architecture, technical consulting, or enterprise transformation.

AI knowledge is important, but it must sit on top of ERP process knowledge, architecture, consulting experience, and business transformation thinking.

Strong experience with at least one major ERP platform:
- SAP ECC
- SAP S/4HANA
- Oracle E-Business Suite
- Oracle Cloud ERP
- JD Edwards
Strong techno-functional understanding of ERP business processes, such as:
- Procure-to-pay
- Order-to-cash
- Record-to-report
- Invoice processing
- Vendor onboarding
- Customer master
- Material master
- Inventory management
- Demand planning
- Supply chain planning
- Manufacturing
- Plant maintenance
- Warehouse operations
- Finance reconciliation
- Approvals and exception handling
Experience working in consulting, systems integration, ERP implementation, ERP support, ERP modernization, advisory, or enterprise transformation.
Proven track record working directly with enterprise clients in complex environments.
Experience working directly with business stakeholders and IT stakeholders.
Experience running or supporting discovery workshops.
Experience mapping as-is and to-be business processes.
Experience translating business requirements into solution architecture and delivery scope.
Experience with ERP integrations, APIs, middleware, data flows, security, roles, authorizations, and enterprise release processes.
Practical exposure to AI, automation, workflow platforms, RPA, analytics, ServiceNow, SAP BTP, SAP Joule, or agentic AI.
Experience supporting proposals, SOWs, delivery estimates, executive presentations, client workshops, and solution roadmaps is strongly preferred.

Strongly Preferred Experience

Direct SAP and Oracle experience.
JD Edwards experience.
SAP BTP experience, including SAP Integration Suite, SAP Build, SAP Fiori, CAP, ABAP extensions, APIs, events, workflow, and side-by-side extension patterns.
SAP Joule exposure or understanding of SAP’s AI and copilot direction.
Understanding of SAP clean-core principles and how to extend SAP without creating unnecessary technical debt.
Oracle EBS or Oracle Cloud ERP architecture and integration experience.
Experience with Oracle Integration Cloud, Oracle APIs, PL/SQL, workflows, or related Oracle enterprise patterns.
Experience with JD Edwards architecture, business functions, integrations, Orchestrator, and legacy modernization.
Experience with ServiceNow, App Engine, IntegrationHub, ERP Canvas, Workflow Data Fabric, or enterprise workflow platforms.
Experience with AI agents, LLMs, RAG, prompt design, MCP, tool calling, agent orchestration, and AI governance.
Experience with Azure AI, AWS Bedrock, Google Vertex AI, OpenAI, Claude, or other enterprise AI platforms.

Skills

SAP, Oracle, or JD Edwards architecture knowledge.
ERP techno-functional solution architecture.
ERP business process knowledge across finance, procurement, supply chain, manufacturing, inventory, master data, maintenance, and order management.
ERP integration concepts, including BAPI, RFC, IDoc, OData, SOAP, REST, file integrations, APIs, events, middleware, and secure gateway patterns.
SAP BTP, SAP Joule, and SAP clean-core awareness.
Oracle and JD Edwards integration patterns.
SQL and enterprise data understanding.
Understanding of master data, transactional data, data quality, data lineage, permissions, and ERP data semantics.
Workflow and automation design.
Understanding of LLMs, RAG, embeddings, vector search, prompt design, AI agents, MCP-style tools, and agent orchestration.
Understanding of human-in-the-loop controls, approval gates, audit trails, segregation of duties, and rollback paths.
Understanding of enterprise deployment, CI/CD, change control, release governance, UAT, production support, and handover.
Ability to work with AI engineers, integration architects, ERP architects, security teams, UX designers, and delivery teams.
Strong written and verbal communication across business, technical, and executive audiences.
Strong consultative and outcome-driven mindset.
High autonomy, resilience, and pragmatism in legacy and politically complex enterprise environments.

Consulting and Client Skills

This is a client-facing role. The right candidate must be able to:

Run business and IT discovery conversations.
Ask strong process questions.
Understand the business problem before jumping to technology.
Explain ERP and AI concepts in plain language.
Work with CIOs, CFOs, COOs, business process owners, IT leaders, ERP teams, security teams, architects, and developers.
Shape use cases into clear scope, value, architecture, and delivery plans.
Support proposal and SOW development.
Build trust with clients.
Stay practical, calm, and outcome-focused in complex enterprise environments.

What Good Looks Like

A strong candidate should be able to walk into a client conversation and explain:

How the ERP process works today
Which ERP system owns the process and data
Which users perform the work
Which roles approve the work
Which transactions, workflows, forms, reports, integrations, and data sources are involved
Where the process slows down
Where the exceptions happen
Where manual work exists
Where Excel, email, forms, and offline approvals are being used
Where AI should be used
Where normal workflow, rules, or deterministic automation should be used instead of AI
How to safely integrate with SAP, Oracle, or JD Edwards
How to keep the ERP system of record stable
How to improve the user experience through Agentic UX
How to measure value and business outcome

Education

Bachelor’s degree in computer science, engineering, information systems, business systems, or related field, or equivalent practical experience.
ERP consulting and real enterprise transformation experience are more important than the degree alone.

Location

Remote – S. Korea

Travel

Travel typically 25 percent to work with clients, prospects, partners or attend events.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

b8:T236f,

About Rimini Street, Inc.

We are actively seeking a Support Engineer, SAP MM/eWM. This is a remote position and can be based anywhere in Brazil.

Position Summary

The role of the Support Engineer, SAP MM / eWM is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple SAP modules for our global clients who use both 4.x and ECC environments. The role of the Support Engineer, SAP requires the expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments...

Essential Duties and Responsibilities

Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology
Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high-quality customer experience.
Ability to configure, present and discuss best practices and functionalities of the SAP eWM and MM modules.
Knowledge of related to Mexican localization tax and regulatory requirements
Support client customizations, sharing experience and best practices advice
Develop or work with a developer to deliver application break fixes for critical product defects
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours
Collaborate with team members in a virtual team environment to extend field experience to different client situations
Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience.

Experience

5+ years relevant SAP experience particularly with MM/eWM Modules.
5+ years direct support of application end-users in a corporate environment.
Proven experience in MM-eWM (integration, troubleshooting, configuration).
Demonstrated ability to support Brazil-specific localizations in MM processes (e.g., Nota Fiscal, tax calculation, integration with fiscal solutions).
Experience working in highly customized environments (Z routines, user-exits, enhancements).
Ability to handle critical incidents and working under SLA-driven environments.
Proven track record in documentation and knowledge transfer activities (such as KT sessions, producing runbooks, and solution documentation).
A track record of successful roles in SAP implementations, rollouts or application support.
Relevant working knowledge and understanding of supporting business processes.
Analytical, logical problem resolution skills.
SAP certification(s) preferred.
Knowledge of maintenance/patching mechanics and SAP architecture.
Demonstrable history solving complex problems across multiple modules.

Skills

Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Strong knowledge of key application functionality, tables and relationships
Deep knowledge of SAP customization/extension methodologies
Excellent development skills using SAP toolset
Excellent interpersonal, presentation and communication skills – verbal & written
Attention to detail and the ability to learn quickly
Extreme focus on Client satisfaction
Demonstrated ability to work independently and as part of a team
Ability to work calmly and professionally in high pressure situations
The ability to work remotely from a home-based office in a virtual environment.

Preferred Qualifications

The best candidates will have extensive knowledge of multiple SAP modules across SAP releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
Knowledge of any Country Specific Solutions would be an advantage.
A consulting background, while not mandatory, would be useful.
Experience with localizations and global implementations would be an advantage.

Education

Bachelor’s degree in computer science, Information Technology, or a related field.

Language

Fluency in both English & Portuguese is required.
Spanish language skills are considered a plus

Location

Remote Brazil

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

b9:T17e3,

About Rimini Street, Inc.

We are actively seeking an Jr. Delivery Manager, Professional Services for our Global Professional Services (GPS) team. This hybrid position is based in our Kuala Lumpur office and reports to the GVP of Consult, Global Product and Project Service Delivery.

Position Summary

As part of our Rimini Consult, the Jr. Delivery Manager will be responsible for delivery, project administration, Professional Services Automation and Timesheets Systems and resource onboarding. He/she will work with the Global Head of Professional Services Delivery, and interface with other parts of the Services organization as well as the wider Rimini Street organization to ensure smooth operations.

Essential Duties & Responsibilities

Directly manage delivery of projects
Assist in maintaining a dashboard of projects being executed in the region
Work with Regional Professional Services teams, Contingent Workforce, IT and Environment Access team to assist in onboarding resources
Create and maintain resource roster
Ensure timely reporting of project timesheets
Ensure timely reconciliation of timesheets with invoicing data
Assist in accurate and timely billing to clients and payment to 3rd party contractors
Adhoc reporting

Education

High School Diploma or equivalent; Bachelor’s degree preferred

Location

Kuala Lumpur, Malaysia

Desired Experience and Skills

Minimum of 2 years of experience in a Delivery or Project Management role as part of a Project Management Office for a Professional Services / Consulting organization
Excellent communication skills, interpersonal effectiveness with exceptional ability to successfully influence cross functional team stakeholders without formal authority
Excellent organizational skills and strong attention to details
Ability to multi-task
Strong skills in using common project management & communication management tools: e.g., MS Project, Salesforce, Clari, Open Air, MS Office, Smartsheets etc. is desired

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

ba:T2944,

About Rimini Street, Inc.

Position Summary

The Sales Enablement Partner – Japan & Korea is a member of the Global Sales Enablement team, embedded in the region to support sales leadership, managers and sellers across Japan and Korea.

This role brings global enablement programs and capabilities into the region, helping ensure they are locally accessible, understood, adopted and applied. The Partner will work closely with the field to understand business and performance needs, augment global programs with targeted local support, and bring regional insights and best practices back to Global Sales Enablement.

Success requires strong business acumen, critical thinking, credibility and influence with sales leaders and sellers, strong communication and presentation skills, and an outcome-oriented mindset focused on accelerating time-to-productivity, strengthening seller and manager capability, improving sales execution and contributing to overall sales performance.

Essential Duties & Responsibilities

Partner with Japan and Korea sales leadership and managers to understand business priorities, performance challenges and seller capability needs.

Bring global Sales Enablement programs, learning, content and tools into the region, driving awareness, adoption and application.

Coordinate localization of global enablement resources for Japan and Korea, including language translation, while maintaining the integrity and consistency of global messaging and content.
Augment global programs with targeted local support based on identified performance and capability needs.
Serve as a local face and voice for priority global enablement initiatives, helping sellers and managers understand what is changing, why it matters and how to apply it.
- Support seller and manager capability through local reinforcement, practice, workshops and other targeted activities where they add value.
- Partner with sales managers to reinforce enablement priorities, strengthen coaching and support accountability for application and improved execution within their teams.
- Support onboarding and ongoing development of sellers and managers, with a focus on accelerating time-to-productivity and sustained performance.
- Drive adoption and effective utilization of sales tools and technologies, helping sellers and managers apply capabilities that improve productivity and sales execution.
- Serve as the two-way connection between the region and Global Sales Enablement—bringing field needs, adoption barriers and insights back to the global team, while identifying regional best practices that can be shared and scaled more broadly.
- Use performance data, adoption measures and field insights to prioritize enablement needs, assess effectiveness and continuously improve support and business impact.
Required Qualifications
- 5+ years of relevant experience in sales enablement, sales effectiveness or a related commercial role, preferably within a B2B technology, software or services environment.
- Fluent Japanese and English, with strong written and verbal communication skills in both languages.
- Strong understanding of enterprise sales and the factors that influence seller performance.
- Strong business acumen, critical thinking and problem-solving skills, with the ability to translate business and performance needs into focused enablement actions.
- Demonstrated ability to build credibility, influence and collaborate effectively with sales leaders, managers and sellers.
- Strong communication and presentation skills, with an outcome-oriented approach focused on seller productivity, sales execution and business performance.
Preferred Qualifications
- Korean language proficiency.
- Experience with modern sales enablement, sales productivity and AI-enabled technologies.
- Experience supporting complex enterprise sales organizations and/or both new-logo and existing-client sales motions.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

bb:T1b44,

About Rimini Street, Inc.

We are seeking a Sr. Delivery Manager, Professional Services – ERP Solutions to lead client engagements from pre-sales through delivery. This role partners with Sales, Solution Architects, and Subject Matter Experts to scope, plan, and deliver outcomes for enterprise clients. Periodic travel to client/project locations may be required.

Position Summary

As part of Rimini Consult, the Senior Delivery Manager will work with the Senior Director, Professional Services, APAC and will lead the pre-sales and delivery of ERP consulting engagements for large enterprise clients, primarily across SAP and Oracle environments. This role owns the pre-sales process in North America and coordinates cross-functional teams to scope, estimate, plan and execute outcomes across ERP application, data, integration, and security workstreams.

Essential Duties & Responsibilities

Pre-sales and scoping: Direct discovery, shape approach, build estimates, and define deliverables with Sales, Solution Architects, and SMEs.
Delivery governance: Provide oversight for predictable execution across multiple projects and workstreams.
Stakeholder management: Lead governance forums, status reporting, and executive communications; manage expectations and escalations.
Continuous improvement: Contribute reusable assets and improve pre-sales engagements, delivery methods; identify opportunities to expand services within accounts.

Education

Bachelor’s degree (or equivalent experience) in Information Systems, Computer Science, Engineering, Business, or a related field.

Location

Kuala Lumpur, Malaysia

Desired Experience

15+ years leading ERP delivery in SAP and/or Oracle environments, including implementations, upgrades, transformations, and/or major enhancements.
Proven ability to manage cross-functional delivery across functional and technical workstreams, including integrations, data, testing, cutover, and go-live stabilization.
Depth in either functional ERP consulting or technical ERP delivery (e.g., configuration, security/roles, operations, development, reporting, integrations), with strong dependency and risk management capabilities.
Experience establishing delivery governance (scope, schedule, budget, RAID, change control) with executive-ready communications and stakeholder management.

Desired Skills

Strong client-facing skills and track record.
Strong pre-sales and delivery management discipline (scope, schedule, budget, RAID, change control) and comfort operating in matrixed environments.
Excellent written and verbal communication; able to facilitate governance forums and drive resolution of escalations.
Strong analytical/problem-solving skills with a continuous-improvement mindset.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

bc:T2b48,

About Rimini Street, Inc.

Position Summary

We are seeking an experienced and trusted Sr. Director, Global Tax, Legal and Regulatory Solutions to join our Marketing team. This unique and rewarding role blends deep tax domain expertise with proven product management capabilities that are required to thoroughly assess and scope tax, legal, and regulatory changes across the globe impacting our clients. The position requires tax expertise, strategic vision, advisory skills, team leadership experience and proficiency in leveraging technology.

The Sr. Director, Global Tax, Legal and Regulatory Solutions will bring a forward-thinking approach to inform the Company’s world-class development team on regulatory and compliance changes in more than 150 countries to produce vital tax, legal and regulatory updates (“TLR”) to our clients. These software updates are critical to keeping our clients’ systems current and compliant with ever-changing global regulations and represent a mission-critical deliverable. This leader is expected to spend at least 50% time in client-facing activities to articulate our global tax vision, capabilities, scoping, development processes and deliverables – and help sell why Rimini Street is one of the most trusted, proven and reliable provider of TLR updates globally.

The position requires strong communication, ability to think strategically, and collaboration with cross-functional teams to drive performance and foster a culture of excellence. This leader needs to excel, enjoy and seek public speaking opportunities to small and large groups on the subject of evolving global tax models, reporting and compliance and Rimini Street’s industry-leading updates and deliverables for clients. This remote U.S.–based role reports to the General Manager.

Essential Duties & Responsibilities

Stay updated on significant global legislative changes and industry trends, assessing their impact, and communicating these changes to external and internal stakeholders (e.g., Brazil tax system changes over the next decade).
Manage team of highly experienced business solution analysts responsible for assessing regulatory and tax changes.
Develop processes for routine collaboration with Rimini Global Regulatory Research Analysts, Business Solution Analysts, and Engineers to ensure that every mandatory update or offering is properly scoped, analyzed, designed, and well-documented.
Work with the Rimini Street Global Product Delivery team on innovative service delivery strategies that may involve building, buying, or partnering to deliver solutions for clients.
Research and advise on cost efficient methods, tools, and partnership arrangements to validate the timeliness and accuracy of the global legislative changes and industry trends.
Coordinate with Marketing, Sales, and Product Delivery to position how TLR is represented in the market.
Communicate and influence effectively, especially with executive leadership, and explain complex tax concepts clearly to non-tax professionals through presentations and demonstrations.
Participate in client marketing and sales opportunities, representing how the Company monitors tax, legal and regulatory changes around the world, scopes changes, develops and delivers accurate and quality updates in a timely manner

Education

Bachelor's degree in Accounting, Finance, or equivalent is required
Master’s in taxation, or equivalent is required
U.S. licensed JD//LLM/CPA is preferred

Experience

15+ years of progressive corporate tax experience, with a significant focus and experience with international tax strategies, models and compliance
10+ years of U.S. “Big Four” tax and audit experience with public corporations, including experience working with corporate board audit committees and global auditors
Direct experience deploying tax technology, ERP tax configuration, or product management in a technology environment
Responsible for managing team of highly skilled professionals under tight deadlines

Desired Qualifications & Skills

Articulate and persuasive communicator. Commands the room, can present to executive and financial audiences. Readily modifies approach and message to different audiences appropriately to circumstance
High energy style, flexible and adaptive, with the ability to work well in a very fast-paced environment
Ability to think strategically, anticipate challenges, develop and propose innovative solutions to complex tax issues
Deep technical knowledge of U.S. federal, international, and indirect tax law, and other relevant tax regulations is essential
Experience with tax software, ERP systems, data analytics tools, and tax technology automation.
Understanding business models, interpreting financial data, and aligning tax strategies with broader business objectives
The position is US based; with preference the successful candidate resides near a major international airport for easy global travel
Comfortable working within a flexible work schedule that allows for collaboration with and support of team members and activities in different time zones as required, appropriate and expected for a mission-critical global support role
Global travel is expected and may be required with very short notice; While length of trips and frequency will vary depending on circumstances and needs, annual travel requirements should be expected to be at least 25% on an annual amortization

Location

Remote - US

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 175k - 260k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

bd:T2082,

About Rimini Street, Inc.

We are seeking an experienced Sr. Account Executive (SAE) to drive sales of Rimini Street’s service offerings within the Indonesia market. This position reports directly to the VP of Sales, South East Asia / Greater China, and may be based remotely within Indonesia. The role requires periodic travel across the Theatre/Region, estimated at 25%–35%, to engage with prospects and clients.

Position Summary

The successful Sr. Account Executive candidate will bring an entrepreneurial mindset, a demonstrated record of sales excellence, and the ability to consistently meet or exceed quota targets. This role requires a highly motivated, results-oriented sales professional with strong execution capabilities, a proactive approach to revenue generation, and the ability to develop and execute strategic, long-term sales plans with prospective clients. This is a hunter role focused on accelerating growth in a key region experiencing significant market demand.

The ideal candidate will have 10 years’ selling experience with 3+ years’ experience selling ERP services, software products and solutions for SAP, VMWare and/or Oracle, as well as proven successful delivery against quota. The right candidate will have competed against Oracle and/or SAP in complex selling situations.

Essential Duties & Responsibilities

Create awareness and demand for Rimini Street products and services
Identify and qualify sales opportunities through direct prospecting, lead follow-up, networking, and working with lead generation team
Establish a dialogue with prospect and understand their unique goals, problems, and needs
Provide and guide prospects strategic vision to drive them toward the RSI solution
Create compelling sales presentation messages, positioning statements, and other sales collateral for a specific sales opportunity
Drive the Rimini Street sales process working collaboratively with functional peers (Operations, Legal, Marketing, Sales Engineers, Finance) to successfully win an opportunity
Negotiate complex contracts and successfully navigate prospect's complex internal approval processes
Work collaboratively will all functional peers to ensure a smooth transition from prospect status to client status
Update and track all activities in our Salesforce CRM automation tool
Accurately forecast quarterly and annual sales commitments
Implement and utilize current Social and Digital selling strategies to maximize opportunities via Social Networking platforms

Experience

10 years of overall sales or inside sales experience
3+ years selling ERP software solutions for SAP and/or Oracle as well as proven success at smaller start-up companies
Competed against Oracle and/or SAP in complex selling situations or equivalent
Command knowledge of the enterprise software industry
Record of sustained and significant quota over-achievement
Experience in selling in a fast paced, team-oriented collaborative environment in a competitive market

Skills

Highly developed selling, customer relations, and negotiation skills with the ability to effectively communicate with C-level executives, procurement, legal, and line of business representatives
Engage prospects with a consultative sales approach such as Challenger or MEDDPICC
Must be articulate with strong writing and presentation skills
Proven analytical and problem-solving abilities
Proven experience with Social and Digital selling techniques
Able to work in a fast-paced environment and handle multiple critical priorities
Very strong work ethics with “can do, roll up sleeves to figure it out” attitude
Ability to leverage supporting team of Sales Engineers, Lead Generation, and Marketing, Business Development, and Inside Sales

Location and Travel Expectations

Remote – Indonesia
Travel expectations, 25% to 35%

Education

Bachelor's degree and/or relevant experience required

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

be:T2cd1,

About Rimini Street, Inc.

We are actively seeking a Project Manager for our Rimini Protect, Product Delivery Services team. This role reports to the GVP of Rimini Security & Technology Solutions (STS) and is eligible for remote work from a home office located in the US.

Position Summary

The role of Project Manager is responsible for client-facing projects which deliver remote implementations of our internally developed and commercial products and efficiently drive projects to successful on schedule delivery with quality deliverables. We are evolving our Project Management capabilities so this person will have the opportunity to also assist with improvements to current project methodologies, recommend new processes for the Project Management Office (PMO) and help to shape the future of project delivery. This individual will provide project support, training and guidance to other teams as needed.

Qualified candidate will have extensive experience in managing highly repeatable short duration projects. The right person will have practical experience in delivering projects using various project methodologies such as Agile, Scrum, Waterfall, and Hybrid.

Essential Duties & Responsibilities

Responsible for managing overall project delivery, milestones of SSG projects
Leading teams of highly technical engineers based in multiple geographies
Provide clear and consistent communication of project status both internally to the project team, business stakeholders and executive sponsors.
Work with stakeholders to determine and prioritize business objectives, critical success factors to ensure timely and successful completion of projects.
Establish and sustain strong on-going relationships with business partners.
Scope, develop and maintain project plan, milestones, agendas, action items list, deliverables, risk, lessons learned and ensure adherence to company Project Management Standards and Software Development Lifecycle best practices.
Build and perfect new Project Management standards and tools as needed
Evaluate business requirements, new system specifications, vendor solutions, and provide recommendations.
Provide leadership and motivation to project team members throughout the project life cycle.
Manage a high degree of change in a fast paced, complex, and demanding environment.
Provide training in project management and the applied project tools to other team members.
Inspire Project Managers, Architects, Business Analysts, Technical Analysts, QA Engineers, Support Engineers, Regional Managers and Directors in the team to regularly deliver not only the best quality service but also on-schedule, under-budget projects

Additional Duties & Responsibilities

Be committed to excellence and high-quality standard.
Promote trusted advisor relationship with business partners by modeling credibility, reliability, intimacy, and lack of self-orientation.
Communicate effectively across various organizations within Rimini Street (e.g., sales, client engagement (renewals), client on-boarding, development & QA, support, etc.)
Other job-related duties and responsibilities may be assigned from time to time.

Experience

5 - 8 years’ experience managing enterprise projects / programs in IT Applications environment
PMP or equivalent level of training in Project Management highly beneficial
Previous experience setting up a PMO program including project templates, tools, system, and processes.
Experience with remote software deployments
Experience with cloud deployments
Experience supporting internal business owners within an enterprise
Experience delivering using Agile/Scrum and Waterfall project management methodologies
Experience with analyzing complex issues and delivering appropriate solutions
Demonstrates the ability to identify opportunities for change and the ability to convey the need for change

Skills

Working knowledge of Salesforce and Financial Force is a plus.
Proficient with productivity tools like Excel, Smartsheet, Power Point.
Excellent communication (verbal and written) skills, including ability to tailor communication to audience to achieve desired results.
Ability to understand basics of technical software systems and system interfaces
Proficiency in Microsoft Project, SharePoint, Microsoft Office suite, including Outlook, Word, Excel, Visio, and PowerPoint
Aptitude to lead and direct work of matrix project teams
Leadership qualities, including meeting facilitation, time management, organizational skills, and ability to influence others.

Desired Qualifications

Ability to think critically and make clear, responsible, and well-reasoned decisions.
Exceptional Leadership skills as well as the ability to build and maintain strong peer relationships, gaining trust and confidence from all levels within the organization.
Spoken and written communication to a business level in a non-English language, while not a requirement, would be beneficial
Self-starter who can take initiative with process improvement.
Experience with localizations and global implementations would be an advantage
Well-developed presentation and communication skills; effective working with clients.
Open, direct, and informative management style; the ability to develop relationships based on trust, confidence and respect with customers and colleagues
Ability to multitask multiple projects, issues, and tasks.
Ethical with highest standards of integrity
In depth understanding of ERP Applications, Architecture, Technology, etc.

Education

Bachelor’s degree or equivalent experience

Location

Remote – US

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 124k - 156k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

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About Rimini Street, Inc.

We are seeking a Support Engineer, SAP FICO, to join our team. This hybrid position is based in our Selangor or Penang office and reports to the Sr. Director of SAP Delivery.

Position Summary

The role of the Support Engineer, SAP FICO & S/4HANA Financials is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and support for our global clients who use Finance and Controlling (FICO) New GL, AR, AP, and AA. The role of the SAP Engineer requires functional and technical experience, integration knowledge, implementation and support expertise and skills to diagnose issues, including ABAP debug; then develop, test, package and deliver fixes for such issues in complex, integrated and highly-configured environments.

Essential Duties and Responsibilities

Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology
Work closely with customers daily to understand their needs, support business change, and deliver a consistently high-quality customer experience
Support client customizations, sharing implementation and best practices advice
Develop application break fixes for critical product defects
Create scripts to identify, analyze and correct data issues
Manage one or more key assigned accounts as a technical/functional advisor
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
Collaborate with team members in a virtual team environment to extend field experience to different client situations
Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience

The best candidates will have extensive knowledge of multiple SAP modules across SAP releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.

Experience

6+ years relevant SAP experience particularly with SAP FICO Modules;
6+ years direct support of application end-users in a Corporate environment;

Qualifications and Skills

ABAP / development skills for debugging and tracing. ABAP optimization is highly desirable.
Experience in other FI modules is a plus: Cash Management, Group Reporting, Treasury, etc.
Well-developed customer focus and problem solving.
Good presentation and communication skills for customer facing activities.
Ready to travel for assignments (short term).
Excellent interpersonal, presentation and communication skills – verbal & written
Fluency in English is required
Attention to detail and the ability to learn quick
Extreme focus on Client satisfaction
Demonstrated ability to work independently and as part of a tea
Ability to work calmly and professionally in high pressure situations
A track record of successful roles in SAP implementations, roll-outs or application support;
Relevant working knowledge and understanding of supporting business processes;
Analytical, logical problem resolution skills;
SAP certification(s) preferred;
Knowledge of maintenance/patching mechanics and SAP architecture;
Demonstrable history solving complex problems across multiple modules.
Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Strong knowledge of key application functionality, tables and relationships
Deep knowledge of SAP customization/extension methodologies
Excellent development skills using SAP toolset
Excellent interpersonal, presentation and communication skills – verbal & written
Attention to detail and the ability to learn quickly
Extreme focus on Client satisfaction
Demonstrated ability to work independently and as part of a team
Ability to work calmly and professionally in high pressure situations
The ability to work remotely from a home based office in a virtual environment;

Required knowledge of:

SAP ECC or S/4HANA Finance expert in Core modules (New GL, AR, AP, AA)
Mandatory experience in S/4HANA as S/4HANA finance consultant.
Technical-functional knowledge in S/4HANA finance: New GL, Universal Journal, etc.
Knowledge on FI Localization is highly desirable.
S/4HANA Management Accounting (Controlling) is not mandatory but highly desirable.

Preferred Qualifications

Knowledge of any Country Specific Solutions would be an advantage.
A consulting background, while not mandatory, would be useful.
Experience with localizations and global implementations would be an advantage.

Education

Bachelor’s degree in computer science, Information Technology, or a related field

Location

Hybrid - Selangor or Penang office

Language

Business Level Fluency in English required & Mandarin is preferred

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

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About Rimini Street, Inc.

Position Summary

As part of Rimini Consult, the Sr. Delivery Manager will work with the Senior Director, Professional Services, APAC and will lead the pre-sales and delivery of ERP consulting engagements for large enterprise clients, primarily across SAP and Oracle environments. This role owns the pre-sales process in North America and coordinates cross-functional teams to scope, estimate, plan and execute outcomes across ERP application, data, integration, and security workstreams.

Essential Duties & Responsibilities

Pre-sales and scoping: Direct discovery, shape approach, build estimates, and define deliverables with Sales, Solution Architects, and SMEs.
Delivery governance: Provide oversight for predictable execution across multiple projects and workstreams.
Stakeholder management: Lead governance forums, status reporting, and executive communications; manage expectations and escalations.
Continuous improvement: Contribute reusable assets and improve pre-sales engagements, delivery methods; identify opportunities to expand services within accounts.

Education

Bachelor’s degree (or equivalent experience) in Information Systems, Computer Science, Engineering, Business, or a related field.

Location

Seoul, Republic of Korea

Desired Experience

15+ years leading ERP delivery in SAP and/or Oracle environments, including implementations, upgrades, transformations, and/or major enhancements.
Proven ability to manage cross-functional delivery across functional and technical workstreams, including integrations, data, testing, cutover, and go-live stabilization.
Depth in either functional ERP consulting or technical ERP delivery (e.g., configuration, security/roles, operations, development, reporting, integrations), with strong dependency and risk management capabilities.
Experience establishing delivery governance (scope, schedule, budget, RAID, change control) with executive-ready communications and stakeholder management.

Desired Skills

Strong client-facing skills and track record.
Strong pre-sales and delivery management discipline (scope, schedule, budget, RAID, change control) and comfort operating in matrixed environments.
Excellent written and verbal communication; able to facilitate governance forums and drive resolution of escalations.
Strong analytical/problem-solving skills with a continuous-improvement mindset.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

c1:T1e0a,

About Rimini Street, Inc.

We are actively seeking an ERP Infrastructure Architect to join the Global Client Onboarding team. This is a remote position that can be based anywhere in Japan.

Position Summary

Reporting to the Manager, GCO Technology Architecture the ERP Infrastructure Architect works directly with Rimini Street's Clients to manage the process of establishing remote access to support all of Rimini Street product offerings.

This role is a demanding mix of project management, problem resolution and risk assessment and management.

Essential Duties & Responsibilities

Manages projects for multiple clients simultaneously while liaising between multiple internal and external stakeholders.
Resolves complex technical issues leveraging your core knowledge of various ERP products (JD Edwards, Oracle E-Business Suite, Hyperion, and SAP) to liaise with our extensive support staff.
Skillfully addresses client questions or concerns, including difficult or pointed questions as needed.
Installs software tools associated with supported ERP products.
Hosts calls with clients and prospects to guide them through Rimini Street Technical Onboarding requirements.
Plans and manages projects to establish remote access to a client’s network.
Manages technical tasks related to performing a software archive at client site or via a cloud hosted solution.
Manages multiple projects concurrently.
Executes continual process improvements to improve efficiency and effectiveness.
Tracks and Records evidence for ISO compliance. Ensures timely status updates.
Be adaptable to host and participate in client calls off normal business hours on occasion, to address and help resolve mission critical tasks for clients.
Be able to offer alternative solutions to client remote access or environment related issues, under the pressure of a tight deadline.

Location

Remote, Japan

Education

Bachelor’s Degree in information sciences, Computer Sciences or related area

Experience

For one or more of the following ERP Application suites (JD Edwards, Oracle E-Business Suite, or SAP) and associated database platforms (Oracle, Sql Server, DB2)
Minimum 5-7 years of technical experience with ERP applications
Experience of ERP implementation\upgrade process
Familiarity with remote access connectivity methodology
Exposure to Windows and UNIX based environments.
Decisive and driven personality
Able to work under pressure and tight deadlines.
Able to work independently and as part of a diverse remote-based team.
Exposure to ISO 9000/9001/27001 processes is a plus.
The ability to work remotely in a virtual environment.

Skills

Has a strong consulting-type background in the areas of installation and technical configuration.
Project Management experience essential
Impeccable client communication and relationship building skills
Can simultaneously track and manage multiple projects.
Knowledge of ERP applications preferred.
Can effectively convey difficult technical concepts to a variety of audiences.
Communication skills, both written and oral, should be exceptional.
Native Japanese or fluent Japanese speaker in business and technology settings

Desired Qualifications

ITIL Certification preferred.
Project Management Certification preferred.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

c2:T2092,

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI).

We currently have an exciting opportunity available to join us as a Service Delivery Automation Architect. This is a remote work, and candidates can be based anywhere in Brazil.

Role Overview

We are seeking an experienced Service Delivery Automation Architect to identify design and enable automation solutions across enterprise Application Managed Services operations.

This role is embedded within Global Service Delivery Operations teams and focuses on improving efficiency, quality and consistency by introducing practical automation into day-to-day Service & Support delivery workflows, platforms and tools. This role works closely with regional delivery teams as well as global teams to align automation initiatives to common standards frameworks and reusable patterns.

The ideal candidate combines strong service delivery process knowledge, enterprise platform experience and automation design skills to turn operational challenges into scalable automation solutions.

Key Responsibilities

Partner with service delivery teams to identify automation opportunities within operational and support processes.
Analyze current delivery workflows and recommend automation solutions that reduce manual effort, improve consistency and lower operational risk.
Design scalable automation frameworks that integrate enterprise platforms such as ServiceNow and ERP systems.
Define automation solution designs using appropriate technologies including workflow automation APIs scripting, AI, and RPA where applicable.
Lead automation backlog prioritization and roadmap definition.
Work with global teams to align automation initiatives to shared standards architectures and implementation patterns.
Support consolidation of automation efforts into a consistent global approach while still meeting regional delivery needs
Prioritize automation initiatives based on delivery impact feasibility and value
Provide architectural guidance and support to Service Delivery Automation Engineers during implementation.
Ensure automation solutions are scalable maintainable and suitable for reuse across multiple support processes and Product Lines.
Establish automation governance, standards, and best practices.

Required Qualifications

Bachelor’s degree in computer science information systems engineering or related field
8 or more years of experience in service delivery automation process improvement or enterprise systems architecture.
Strong experience analyzing service operations support or managed services workflows
Experience working with enterprise IT service management platforms such as ServiceNow
Working knowledge of automation approaches including workflow automation, APIs scripting, and RPA.
Ability to translate operational needs into clear practical automation solution designs
Strong analytical problem solving and communication skills
Ability to collaborate effectively with both regional delivery teams and global stakeholders

Preferred Skills

Experience working in global service delivery or managed services organizations
Familiarity with ERP platforms (SAP, etc) and enterprise application environments
Experience aligning regional solutions to global standards or shared frameworks
Exposure to AI assisted automation use cases where they provide clear operational value
Experience working closely with automation or engineering implementation teams

Education

Bachelor’s degree

Location

Brazil, remote work

Language

Fluent Portuguese and English. Spanish as a plus.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies.
Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries.
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

c3:T303f,

Regional Manager, SAP Service Delivery, India

About Rimini Street, Inc.

We are actively seeking a Regional Manager, SAP Service Delivery. This role is based in India.

About Rimini Street, India, GCC.

Position Summary

The role of the Regional Manager, SAP Service Delivery is to lead the application and technology support team in the region to provide exceptional remote-based support for mission-critical applications, database and infrastructure technologies as part of our global support team. This is a leadership position within the Global Service Delivery team and will report into the Director. Experienced Engineers report into the Regional Manager and are responsible for researching, troubleshooting, and supporting multiple technologies for our global clients.

The role of the Regional Manager is to lead in our support organization is responsible to ensure that our clients have the most comprehensive and timely support available in the third-party support industry. The right person for this role will be viewed as the “evangelist” and “expert” for the Support organization both internally and externally. Our client relationships are extremely important, and a successful Regional Manager will be able to establish and nurture close relationships with our clients.

Essential Duties & Responsibilities

Create, maintain, and grow a strong, cohesive team to support the Region: Monitor skill requirements, guide the sourcing and hiring of the best candidates, and utilize industry contacts to attract top talent.
Manage effective engineer deployment, creating coverage, resiliency, and depth of knowledge across product lines.
Work with the team to achieve all Client and Employee satisfaction targets while managing to financial targets.
Work closely with customers daily to understand their needs, support business change and deliver a consistently high-quality customer experience.
Manage case escalations through to resolution, involving the right teams and level of management to fit the need.

· Work with other regional leaders to improve processes and procedures to suit local and global requirements utilizing innovative options.

Collaborate with team members in a virtual team environment to bring field experience to different client situations.
Communicate effectively across various organizations within Rimini Street (e.g., sales, marketing, account management, client on-boarding, support, etc.) to progress business activity in a timely fashion.
Oversee an effective Contingent Workforce, including the hiring, retaining, or reduction thereof, and the contractor spending in-region.
Provide coaching to grow and improve Engineers in their desired career path.
Listen to and action employee concerns from Engineers, either through direct action or escalation to HR.
Recognizing employee achievements; foster Positive Feedback and encouragement; utilize Rewards and Recognition opportunities.
Participating in and promptly composing deliverables for any internal projects assigned, reporting accurately and promptly.
Participate in an on-call escalation-based rotation.
Be a proactive leader within a support organization which is running 24x7x365, which includes ability to work flexible hours, including evenings, weekends and holidays.
Embrace innovation and continuous learning by challenging the status quo, generating creative solutions, and prioritizing exceptional service.

Location: Hyderabad, India (India working hours)

Experience

15+ years relevant support experience with applications or technology in the SAP ecosystem.
7+ years direct support of application end-users
5+ years managing high-performing resources and teams.
Experience working with Senior Executive Leadership teams as a reliable, transparent, credible resource.
Demonstrated knowledge of SAP maintenance/patching mechanics and Application architecture
Working knowledge of ITIL methodology and case management is a plus
Full life-cycle implementation, configuration and or administration experience.

Skills

Superb trouble-shooting skills and tenacity in problem solving.
Passionate focus on customer support and able to build long term, successful working client relationships.
Excellent interpersonal, presentation and communication skills – verbal & written.
Utilizing company approved AI tools where appropriate to work-smarter and communicate in a clear fashion.
Attention to detail and the ability to learn quickly.
Ability to articulate realistic goals and manage expectations of executive leadership.
Ability to work calmly and professionally in high pressure situations.
The ability to work remotely from a home-based office in a virtual environment.
Possess a hands-on, roll-up your sleeves individual that has a very strong work ethic, is well organized, analytically skilled, a strategic thinker, strong leader, detailed oriented and quality minded
Ability to think critically and make clear and well-reasoned decisions in a rapid timeframe.
Exceptional Leadership skills as well as the ability to build and maintain strong peer relationships, gaining trust and confidence from all levels within the organization.
Self-starter who can take the initiative with process improvement.
Experience with multiple localizations and global implementations would be an advantage.
Well-developed presentation and communication skills; effective working with clients
Open, direct, and informative management style; the ability to develop relations based on trust, confidence, and respect.
Ability to multitask multiple projects, issues, and tasks; reprioritizing as needs arise.
Foster a collaborative, and supportive work style within global team.
Ability to proactively see signs of client needs and react quickly and appropriately
Ability to scale with a rapidly growing business.
Ethical, with highest standards of integrity.
Capacity to make tough decisions, handle confrontation with all professionalism, and negotiate with employees and customers alike.

Desired Qualifications

Strong SAP background preferred.

SAP Certification is an asset.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

c4:T2616,

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI).

We are actively seeking a Sr. Support Engineer, SAP FI-CO.

Position Summary

The role of the Sr. Support Engineer, SAP FI/CO is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple SAP modules for our global clients. The role of the Functional Support Engineer SAP FICO requires expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.

Essential Duties & Responsibilities

Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology.
Work closely with customers on a daily basis to understand their needs, support business change and deliver consistently high-quality customer experience.
Provide remote-based functional support & training for your specialist SAP modules.
Support client customizations, sharing implementation and best practices advice.
Develop application break fixes for critical product defects.
Create scripts to identify, analyze and correct data issues.
Manage one or more key assigned accounts as a technical/functional advisor.
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity.
Be a proactive contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
Collaborate with team members in a virtual team environment to extend field experience to different client situations.
Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve client experience.

Additional Duties & Responsibilities

Other job-related duties and responsibilities may be assigned from time to time

Experience

10+ years relevant Functional SAP experience with SAP FI – major skill
10+ years relevant Functional SAP experience with SAP CO
Skills in Functional SAP FI/CO Troubleshooting- Skills in Client facing Support
A track record of successful roles in several SAP implementation or upgrade projects
Deep working knowledge and understanding of supporting business processes
Analytical, logical problem resolution skills
SAP certification(s) preferred.
Knowledge of localizations: architecture, implementation, and key functionality
Expertise with S/4 Hana including full life-cycle implementation experience, configuration and administration of the application.
Knowledge of maintenance/patching mechanics and SAP architecture
Demonstrable history solving complex problems across multiple modules
Experience with FSCM, RAR, Treasury, Asset Management and/or PS a nice to have.

Skills

Must be able to speak, read and write English fluently.
Speaking, read and write another Language fluently is desirable.
Excellent interpersonal, presentation and communication skills – verbal & written.
Superb trouble-shooting skills and tenacity in problem solving.
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients and colleagues.
Strong knowledge of key application functionality, tables and relationships
Deep knowledge of SAP customization/extension methodologies
Attention to detail and the ability to learn quickly.
Extreme focus on Client satisfaction
Demonstrated ability to work independently and as part of a team.
Ability to work calmly and professionally in high pressure situations.
The ability to work remotely from a home-based office in a virtual environment
Experience with ABAP Debug and Troubleshooting

Desired Qualifications

The best candidates will have extensive knowledge of multiple SAP modules across releases (S/4 Hana) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
Knowledge of SAP Industry Solutions would be an advantage.
Knowledge of any Country Specific Solutions would be an advantage.
A consulting background, while not mandatory, would be useful.
Experience with global implementations would be an advantage.

Education

Bachelor’s degree in computer science or related field or equivalent experience

Language

Fluent Portuguese and English. Spanish as a plus.

Location

Brazil, remote

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies.
Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries.
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

c5:T2d51,

About Rimini Street, Inc.

We are actively seeking a Sr. Support Engineer, SAP . This role is based in India.

About Rimini Street, India, GCC.

Position Summary

The role of Senior Support Engineer, SAP ABAP is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple SAP modules for our global clients who use a variety of SAP environments. The role of the Support Engineer, SAP ABAP requires expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly-configured environments.

Essential Duties and Responsibilities

· Understanding the needs and requirements of the clients by coordinating with their representatives and seeking clarity on every minute detail in order to provide the best possible solution

· Consulting with professionals from other departments and those working on specific SAP modules such as SAP FI/CO, MM, SD ,APO and Others to ensure a consistent experience to the various users on the client's side

· Writing the code using ABAP programming language on the basis of the blueprint provided by the clients and performing regular tests on the usability of the code

· Ensuring that all programs are completed in schedule as per the client's guidelines and allocating appropriate resources to achieve this

· Providing technical support to the end users in the form of troubleshooting guidelines and modifications to the system after it has been delivered. Training the end users and client representatives is also performed at this stage of the SAP ABAP software life cycle

· To stay updated with the latest technological advancement and changes in the world of SAP development and adapting to these changes by self-training and research work

· Expertise in Fiori is essential.

Additional Duties and Responsibilities

· Other job-related duties and responsibilities may be assigned from time to time

Location Preference

· India

Education

· Bachelor’s degree in computer science or related field or equivalent experience.

Experience

· 10+ years’ experience in the field of ABAP and Fiori programming and SAP modules

· 10+ years knowledge of SAP systems such as FI/CO, MM and SD /APO/Fiori is also required

· Prior experience in object-oriented programming, ABAP lists and other related fields

· A track record of successful bug free codes written for clients

· Deep working knowledge and understanding of supporting business processes

· Analytical, logical problem resolution skills

· SAP certification(s) preferred

· Knowledge of maintenance/patching mechanics and SAP architecture

· Demonstrable history solving complex problems across multiple modules

· Experience in Work flow /Idocs/Portal debugging.

Skills

· Good analytical and problem-solving skills in order to carry out their daily functions effectively

· Superb technical trouble-shooting skills ability to debug code and the tenacity for complex problem solving

· Passionate focus on customer support and the ability to build long term, successful working relationships with Clients

· Strong knowledge of key application functionality, tables and relationships

· Deep knowledge of SAP customization/extension methodologies

· Excellent development skills using SAP toolset

· Experience in Webdynpro, ABAP OO, Reports, ALV, Data Transfer Module Pool, SapScript, Smartforms, BAPI, Performance, IDOC, and SAP Workflow development,RFCs and proxies for communication with the PI system. Familiarity with processes of SD, MM and FI modules (Creation of sales orders, delivery, material movements, account document posting, NF-e inbound and outbound, etc.)

· SAP Fiori /ui5 technical skills

· Excellent interpersonal, presentation and communication skills – verbal & written

· Attention to detail and the ability to learn quickly.

· Extreme focus on Client satisfaction.

· Demonstrated ability to work independently and as part of a team

· Ability to work calmly and professionally in high pressure situations

Desired Qualifications

· The best candidates will have extensive knowledge of multiple SAP modules across releases (ECC and S4 HANA) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology

· Knowledge of any Country Specific Solutions would be an advantage

· A consulting background, while not mandatory, would be useful

· Experience with localizations and global implementations would be an advantage

Preferred Language

· Fluency in both English is required

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

c6:T21fc,

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI).

We are actively seeking a Sr. Associate Support Engineer, SAP MM/WM (2-3 years of experience). This is a remote position and can be based anywhere in Brazil.

Position Summary

The role of the Sr. Associate Support Engineer, SAP MM / WM (2-3 years of experience) is to provide remote-based support for SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple SAP modules for our global clients who use both 4.x and ECC environments. The role of the Sr. Associate Support Engineer requires the skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.

Essential Duties and Responsibilities

Solve customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology
Work with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience
Configure, present and discuss best practices and functionalities of the SAP WM and MM modules;
Support client customizations, sharing experience and best practices advice
Develop or work with a developer to deliver application break fixes for critical product defects
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
Collaborate with team members in a virtual team environment to extend field experience to different client situations
Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience.

Experience

2-3 years of relevant SAP experience particularly with MM/WM Modules;
2-3 years of support of application end-users in a Corporate environment;
Working knowledge and understanding of supporting business processes;
Analytical, logical problem resolution skills;
SAP certification(s) preferred;
Knowledge of maintenance/patching mechanics and SAP architecture;
Solving complex problems across multiple modules.

Skills

Trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Knowledge of key application functionality, tables and relationships
Knowledge of SAP customization/extension methodologies
Development skills using SAP toolset
Interpersonal, presentation and communication skills – verbal & written
Attention to detail and the ability to learn quickly
Focus on Client satisfaction
Ability to work independently and as part of a team
Ability to work calmly and professionally in high pressure situations
Ability to work remotely from a home based office in a virtual environment;

Preferred Qualifications

The best candidates will have knowledge of multiple SAP modules across SAP releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
Knowledge of any country Specific Solutions would be an advantage.
A consulting background, while not mandatory, would be useful.
Experience with localizations and global implementations would be an advantage.

Education

Bachelor’s degree in computer science, Information Technology, or a related field.

Language

Fluency in both English & Portuguese is required.

Location

Brazil, remote work

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 5,300 signed clients, including over 180 of the Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries

US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

c7:T2736,

About Rimini Street, Inc.

We are actively seeking an experienced Sr. Support Engineer, SAP FI/CO to join our team. This remote Selangor –based role reports to the Regional Manager.

Position Summary

The role of the Sr. Support Engineer, SAP FI/CO Financials is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and support for our global clients who use Finance and Controlling (FICO) New GL, AR, AP, and AA.

The role of the Sr. SAP Engineer requires functional and technical experience, integration knowledge, implementation and support expertise and skills to diagnose issues, including ABAP debug; then develop, test, package and deliver fixes for such issues in complex, integrated and highly-configured environments.

Essential Duties and Responsibilities

Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology

Work closely with customers daily to understand their needs, support business change, and deliver a consistently high-quality customer experience

Support client customizations, sharing implementation and best practices advice

Develop application break fixes for critical product defects

Create scripts to identify, analyze and correct data issues

Manage one or more key assigned accounts as a technical/functional advisor

Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity

Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours

Collaborate with team members in a virtual team environment to extend field experience to different client situations

Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience

Experience

10+ years relevant SAP experience particularly with SAP FICO Modules;
10+ years direct support of application end-users in a Corporate environment;

Qualifications and Skills

Required knowledge of:
- SAP ECC or S/4HANA Finance expert in Core modules (New GL, AR, AP, AA)
- Mandatory experience in S/4HANA as S/4HANA finance consultant.
- Technical-functional knowledge in S/4HANA finance: New GL, Universal Journal, etc.
- Knowledge on FI Localization is highly desirable.
S/4HANA Management Accounting (Controlling) is not mandatory but highly desirable.
ABAP / development skills for debugging and tracing. ABAP optimization is highly desirable.
Experience in other FI modules is a plus: Cash Management, Group Reporting, Treasury, etc.
Well-developed customer focus and problem solving.
Good presentation and communication skills for customer facing activities.
Ready to travel for assignments (short term).
Excellent interpersonal, presentation and communication skills – verbal & written
Fluency in English is required
Attention to detail and the ability to learn quick
Extreme focus on Client satisfaction
Demonstrated ability to work independently and as part of a team
Ability to work calmly and professionally in high pressure situations

A track record of successful roles in SAP implementations, roll-outs or application support;
Relevant working knowledge and understanding of supporting business processes;
Analytical, logical problem resolution skills;
SAP certification(s) preferred;
Knowledge of maintenance/patching mechanics and SAP architecture;
Demonstrable history solving complex problems across multiple modules.
Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Strong knowledge of key application functionality, tables and relationships
Deep knowledge of SAP customization/extension methodologies
Excellent development skills using SAP toolset
Excellent interpersonal, presentation and communication skills – verbal & written
Attention to detail and the ability to learn quickly
Extreme focus on Client satisfaction
Demonstrated ability to work independently and as part of a team
Ability to work calmly and professionally in high pressure situations
The ability to work remotely from a home based office in a virtual environment;

Preferred Qualifications

Knowledge of any Country Specific Solutions would be an advantage.
A consulting background, while not mandatory, would be useful.
Experience with localizations and global implementations would be an advantage.

Education

Bachelor’s degree in computer science, Information Technology, or a related field

Location

Hybrid - Selangor, Malaysia.

Language

Business Level Fluency in English

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 22 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

c8:T201f,

About Rimini Street, Inc.

We are actively seeking a Sr. Sales Management Enablement Specialist. This role is based in India, Hyderabad.

About Rimini Street, India, GCC.

The Opportunity

Great sales managers do more than manage activity. They make sellers better. The Sr. Sales Management Enablement Specialist will shape how we equip managers to coach, inspect, reinforce and improve seller performance across a global sales organization.

This is an opportunity to build a meaningful manager capability engine, including Manager Academy, coaching and inspection practices, performance coaching and practical tools managers can use every day. Your work will help turn enablement and business priorities into stronger execution in the field.

What You'll Do

Own and evolve the global sales manager capability framework and proficiency expectations.
Lead Manager Academy and the ongoing development experience for frontline sales managers.
Build manager capability in coaching, opportunity and deal coaching, pipeline inspection, qualification, performance coaching, accountability and execution management.
Define practical manager routines, tools and playbooks that make effective coaching and inspection easier to execute consistently.
Use field and performance signals to identify manager capability gaps and shape targeted development where needed.
Equip managers to reinforce seller capability, sales readiness, onboarding and other priority enablement in the flow of work.
Collaborate cross-functionally and across Revenue Enablement to connect manager development to business priorities and field execution.
Use manager adoption, proficiency and relevant performance indicators to assess impact and continuously improve the approach.
Apply call intelligence and AI-enabled coaching where they improve manager insight, practice or scale.

What You'll Bring

8+ years of relevant Sales Enablement, Revenue Enablement, Sales Effectiveness or sales leadership development experience; 10+ years preferred.
Demonstrated experience building sales manager capability, coaching or frontline-leader enablement in complex B2B environments.
Strong understanding of sales coaching, pipeline and opportunity inspection, performance management and reinforcement.
Ability to turn manager expectations into practical development, routines and tools.
Strong consulting, facilitation and stakeholder-management skills.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

c9:T29f1,

About Rimini Street, Inc.

We are actively seeking a Regional CTO, North America West. This is a remote position that will be based in the North America Pacific or Mountain time zone and will report to the SVP & GM of the Americas region.

Note to Applicants:

This is not a traditional internal CTO position typically housed within the internal IT office. The Regional Chief Technology Officer (CTO) role is entirely external-facing. It does not involve managing a team or staff. Instead, the position will collaborate closely with various teams across the company, including our global product management, professional services, marketing, cybersecurity, and other teams as needed.

The role focuses on advisory, relationship building, generating awareness, and identifying opportunities. It does not encompass project execution responsibilities.

Position Summary

The Regional Chief Technology Officer (CTO) will serve as the primary technical advisor and thought leader for our customers and prospects in their respective regions. This customer-facing role requires a deep understanding of enterprise architecture, ERP systems, and related technologies. Reporting to the Global Corporate CTO based in the US and the North America General Manager, the Regional CTO will play a crucial role in building credibility, generating awareness, and driving business growth through public speaking, content creation, and direct executive customer engagement.

Key Responsibilities:

Enterprise Architecture Guidance

Provide expert advice on IT enterprise architecture, best practices, and strategic road mapping for regional customers and prospects.
Engage in discussions on enterprise systems such as Oracle and SAP ERP, cloud infrastructure, databases, Java, cloud deployments, and data integration.
Assist in building credibility with executives to help the sales team and account management teams secure new business and strengthen relationships with existing customers.
Be a rainmaker that identifies opportunities and develops a status of a trusted advisor.
Understand and address technical sales objections and concerns from prospects

Public Speaking and Industry Engagement

Act as the regional public spokesperson, delivering presentations at industry events, conferences, social events, boardroom sessions, and roundtables.
Generate awareness through educational and insightful conversations in various formats.

Thought Leadership and Content Creation

Collaborate with the marketing team to produce webinars, articles, white papers, media interviews, and other thought leadership content.
Continuously create fresh and engaging educational pieces to drive traffic to our website and generate interest in our services.

Candidate Qualifications:

10+ years of Deep Technical Expertise and Advisory

Extensive experience advising C-level executives and providing enterprise architecture and ERP road map consultations.
In-depth knowledge of ERP modules, implementation, deployment, and functionality (e.g., Oracle E-Business Suite, SAP ECC, S/4HANA, etc.).
Familiarity with ERP on-premise and cloud deployment models, including IaaS and SaaS strategies.
Strong understanding of cybersecurity concepts and solutions for ERP workloads.
Proficiency in relevant technologies such as Java, operating systems, storage, cloud technologies, data migration, integration, AI, and more.

5+ years of Public Speaking and Thought Leadership

Proven experience in public speaking, media engagements, and content publication.
Ability to articulate complex technical concepts to diverse audiences.
Experience creating thought leadership content and driving engagement through educational materials.

Interpersonal Skills and Regional Expertise

Strong communication skills, both in the local regional language and English.
Ability to travel regionally and internationally as needed.
Established relationships with CIO-level executives in the region.
Experience negotiating with ERP vendors is a plus.

Additional Qualifications

5+ Years of Previous experience as a CIO or similar role with a track record of successful ERP implementations and IT transformations.
Knowledge of SaaS solutions like SAP RISE, Oracle Fusion, Salesforce, and others.
5+ Years of working with cloud platforms (AWS, Microsoft Azure, Google Cloud) and workload migration methodologies.
Insight into industry trends, emerging technologies, and AI solutions related to ERP and enterprise data.

Personal Attributes

Articulate and poised, with strong public presentation skills.

Proactive, innovative, and visionary in approach.

Able to effectively respond to common objections and concerns related to third-party support services.

Must speak fluent English. Multiple additional spoken languages preferred.

Education

MS/MBA: Computer Science, Software Engineering, Management Information Systems or equivalent

Location

Remote - North America West or Mountain time zone, U.S.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 170k - 240k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 22 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

ca:T1b67,

About Rimini Street, Inc.

We are seeking an experienced Sr. Accountant to join our team in Selangor, Malaysia. Reporting directly to the Senior Manager of International Accounting, this hybrid position requires three days per week in the office.

Position Summary

The Sr. Accountant will collaborate closely with the parent company in the recording of daily transactions for multiple legal entities. Your deliverable to the finance department will contribute to the timely and efficient monthly close and financial reporting.

Essential Duties and Responsibilities

Recording/payment of vendor invoicing
Tracking and recording prepaid activity.
Recording monthly payroll activity and accruals into the G/L.
Fixed asset accounting
Balance sheet reconciliations
Compile various reporting schedules for Quarterly/Annual Filings (Foreign subsidiaries)
Work closely with Accounts Payable, Payroll, Tax and Treasury teams to ensure day-to-day operational needs are met, and accounting entries are properly recorded.
Work closely with 3rd party accounting firms for timely filing of Tax, audit, and statutory reporting requirements.
Maintain documentation of internal controls in compliance with Sarbanes-Oxley Act
Identity opportunities to streamline accounting processes to enhance efficiency, reduce error, and minimize processing time.
Participate in the implementation and ongoing enhancements of the company’s ERP system.
Perform special projects or ad hoc analyses, as required.

Minimal Qualifications

Degree in Accounting
5+ years’ experience in accounting or audit firm

Experience

Experience with US GAAP reporting and public company standards (Sarbanes Oxley, SEC, etc.) a plus
Experience with various local accounting requirements, a plus.
Experience working with Microsoft Dynamics AX / D365 and/or blackline, a plus.
Experience working with foreign subsidiaries and currency translation.

Skills

Strong analytical, technical accounting and problem-solving skills.
Advanced excel skills.
Must be highly detail oriented and organized, with ability to work independently as well as in a group environment.
Ability to meet strict time sensitive deadlines.
Ability to thrive in a fast-growing environment where change is the norm; strong multi-tasking skills, and flexibility to switch from one project to the next quickly.
Ability to produce complex, detailed accounting reconciliations that is easy to interpret for auditors.
Strong communication and interpersonal skills
Demonstrate understanding of debit and credits and of multi-relational impact of the balance sheet, P&L and cash flow statement and how journal entries affect each statement.

Location

Hybrid - Selangor, Malaysia; Requires three days per week in the office.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

cb:T34a5,

About Rimini Street, Inc.

We are seeking a Staff Engineer, Agentic Solutions and Reusable Platforms, Innovation Solutions to join our team. Reporting directly to the GVP of Innovation Solution Delivery, this remote position is open to qualified candidates located in Australia or New Zealand (ANZ).

About the team

Rimini Street’s Innovation Solutions group builds and delivers agentic AI for enterprise customers on top of their existing ERP estate (SAP, Oracle E-Business Suite and others), on the major hyperscalers (AWS, Azure, GCP) and on our own agentic platform. Engineering operates from three global centers (India, Malaysia, Brazil) alongside client-facing delivery teams, and makes heavy use of AI coding tools.

Our software operates inside enterprise systems of record. Defects carry financial, statutory and operational consequences for the customer.

The role

Take what we build for one customer and make it the fastest path to the next. Identify what is reusable in delivered solutions, extract it into frameworks, patterns, reference implementations and an engineering approach that the whole group builds to, and work with product and delivery leadership to turn proven solutions into repeatable offerings.

The role is hands-on. Expect to own architecture, build proofs of concept, work in the codebase and take on the harder technical problems alongside the engineering teams.

The role works directly with the Group Vice President and progressively takes ownership of technical areas he currently leads personally. It requires someone who understands the enterprise ERP and agentic AI landscape, operates independently and can be trusted to drive technical direction across the engineering side of the group.

The role works in conjunction with the Rimini Street certification process, which is the overall governance process for how we deploy agentic AI. The certification process defines the requirements a solution must meet. This role owns the engineering patterns and practice that meet them.

What you’ll do

Turn delivered solutions into reusable assets. After each customer build, identify what is generic, separate it from what is customer-specific, and extract it into frameworks, libraries, integration patterns and reference implementations that delivery teams can apply to the next customer.
Shape repeatable offerings. Work with product, delivery and commercial leadership to convert successful solutions into defined, scoped and priceable offerings with a standard build approach.
Own the reference architecture and engineering patterns for agentic solutions on ERP. Integration and tool contracts, identity and permission propagation, data boundaries, human-in-the-loop design, evaluation and observability, and deployment across SAP, Oracle and the hyperscalers.
Anchor the ERP side of the estate. Set the technical approach for agentic solutions over Oracle E-Business Suite and SAP, build the first reference implementations, and guide the integration engineers in the engineering centres.
Build the agentic capability further. Architect and prototype new agentic solutions, prove them on real customer problems, and carry the successful ones through to production-grade components.
Hold the production bar. One definition of production-ready, stated in explicit and testable terms, applied to platform work and to the work delivery teams take to customers. Define what must be true before prototype work is promoted to supportable product.
Own the engineering standards and the software development lifecycle of record across the engineering centers: specification-driven development, review practice, definition of done, release cadence, and the pipeline that enforces them.
Progressively take ownership of technical areas led by the Group Vice President today, including platform architecture decisions, the multi-cloud portability approach, the internal engineering environment and build tooling, and technical arbitration between platform and delivery.
Develop engineers. Mentor, review and pair across the engineering centers, and raise reviewing and design capability across a growing and largely junior population.

What we’re looking for

10+ years building and operating production software, including several years owning technical direction beyond your own delivery. We are open on years and on title; the requirement is demonstrated scope.
Deep hands-on ERP technical experience in Oracle E-Business Suite or SAP. Systems in live customer use, not prototypes, proofs of concept or pre-sales work. Working depth in the platform’s integration and extension surfaces: for Oracle, PL/SQL, Integrated SOA Gateway and REST, Oracle Application Framework and workflow; for SAP, ABAP, BAPI/RFC, IDoc and OData. Oracle E-Business Suite depth is particularly valuable to us.
Experience in a legislatively or regulatorily driven domain, such as financials and statutory reporting, payroll and superannuation, tax, privacy and data protection, or e-invoicing. These domains require externally defined correctness, fixed external deadlines and demonstrable evidence of compliance after the fact.
Hands-on experience designing and building agentic or LLM-based solutions: agents with tool and function calling, tool contracts, retrieval, evaluation and guardrails, and human-in-the-loop control, with at least one taken into real use.
A track record of turning bespoke work into reusable assets: frameworks, accelerators, patterns or libraries adopted by teams beyond the project that produced them.
A track record of setting engineering standards adopted by teams you did not manage, including standards that remained in place after you moved on.
Experience halting a release on quality or risk grounds, and the judgement to weigh that decision against its cost.
Demonstrated ability to lead technical direction without line authority, through contribution and credibility, and to operate independently once given a remit.
Current hands-on engineering capability.

Technical Competencies

Required working depth in the following. You should be able to design, build, operate and teach each of them.

Agentic system architecture: agent and tool design, orchestration, state and durable execution, human approval flows, evaluation and observability of agent behaviour.
ERP integration: the integration surfaces of at least one of Oracle EBS (PL/SQL, ISG, REST) and SAP (BAPI/RFC, IDoc, OData), with working familiarity with the other.
Identity, permissions and data boundaries in enterprise systems: named-user propagation, least privilege, auditability.
Software development lifecycle end to end: specification, design review, build, test, release, operate and support, including the entry and exit criteria between stages.
Release engineering and CI/CD: branching and trunk strategy, versioning, environment promotion, quality gating, reproducible builds, and use of the pipeline to enforce standards.
Test strategy: unit, integration, contract and end-to-end testing, negative testing, and evaluation suites for non-deterministic components.
Cloud platforms: working knowledge of AWS, Azure and GCP services relevant to running AI workloads, and the ability to keep solutions portable across them.
Software supply chain: dependency and secret scanning, software bills of materials, licensing position, and artefact provenance.
Engineering documentation: design documents, architecture decision records, specifications and runbooks.

Beyond the ERP depth above, no specific language, framework or cloud is required.

Nice to have

Deep Oracle E-Business Suite technical experience, and technical depth in both Oracle and SAP.
Experience with other Rimini-supported enterprise software, such as PeopleSoft or JD Edwards.
Experience across both a product engineering organisation and a services or delivery organisation, and in particular building products or offerings out of services work.
Experience establishing engineering discipline in an organisation that did not previously have it.
Experience working across multiple regions and time zones.

How this role fits

The role sits within Platform Engineering, reporting to the Vice President, Platform Engineering, and works directly with the Group Vice President, Innovation Solution Delivery on the technical areas it takes on. It works day to day with the engineering centers in India, Malaysia and Brazil, with APAC delivery leadership, with the certification and governance function, and with product leadership on the offerings it helps shape.

The role is based in Australia to provide working-hours coverage across both the engineering centers and APAC delivery teams.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 22 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

cc:T1b6b,

About Rimini Street, Inc.

Position Summary

Essential Duties and Responsibilities

Recording/payment of vendor invoicing
Tracking and recording prepaid activity.
Recording monthly payroll activity and accruals into the G/L.
Fixed asset accounting
Balance sheet reconciliations
Compile various reporting schedules for Quarterly/Annual Filings (Foreign subsidiaries)
Work closely with Accounts Payable, Payroll, Tax and Treasury teams to ensure day-to-day operational needs are met, and accounting entries are properly recorded.
Work closely with 3rd party accounting firms for timely filing of Tax, audit, and statutory reporting requirements.
Maintain documentation of internal controls in compliance with Sarbanes-Oxley Act
Identity opportunities to streamline accounting processes to enhance efficiency, reduce error, and minimize processing time.
Participate in the implementation and ongoing enhancements of the company’s ERP system.
Perform special projects or ad hoc analyses, as required.

Minimal Qualifications

Degree in Accounting
5+ years’ experience in accounting or audit firm

Experience

Experience with US GAAP reporting and public company standards (Sarbanes Oxley, SEC, etc.) a plus
Experience with various local accounting requirements, a plus.
Experience working with Microsoft Dynamics AX / D365 and/or blackline, a plus.
Experience working with foreign subsidiaries and currency translation.

Skills

Strong analytical, technical accounting and problem-solving skills.
Advanced excel skills.
Must be highly detail oriented and organized, with ability to work independently as well as in a group environment.
Ability to meet strict time sensitive deadlines.
Ability to thrive in a fast-growing environment where change is the norm; strong multi-tasking skills, and flexibility to switch from one project to the next quickly.
Ability to produce complex, detailed accounting reconciliations that is easy to interpret for auditors.
Strong communication and interpersonal skills
Demonstrate understanding of debit and credits and of multi-relational impact of the balance sheet, P&L and cash flow statement and how journal entries affect each statement.

Location

Hybrid - Selangor, Malaysia; Requires three days per week in the office.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

cd:T21a5,

About Rimini Street, Inc.

We are actively seeking a GVP, Global Partners, Alliances and Channels. The role will be based in the US and may work from a remote office. Location within commuting distance near a major city as periodic travel will be required as necessary across the world.

Position Summary

Our GVP, Global Partners, Alliances and Channels will bring their strategic vision and innovative approach to build a partner alliance program across each of Rimini Street’s Global Theaters. Reporting to the Chief Revenue Officer, you will play a key role in developing, driving and building an ecosystem of partners that deliver value to our customers.

Essential Duties & Responsibilities

Develop and execute global partner strategy to build and grow Rimini Street’s presence across all key OEM market segments and regions to achieve business targets.
Identify, recruit, onboard and develop committed, loyal partners
Manage the Global Partner, Alliance and Channels sales strategy
Continually assess, clarify, and validate OEM partner needs
Track, measure and report partner effectiveness against targets and adjust programs and strategies as needed
Understand our partners' businesses and develop strategies and incentives to enable them to provide more value to their end customers.
Work cross-functionally internally to provide input on messaging alignment, operational coordination and evangelization of partner strategy
Partner with marketing to provide input on the execution of programs and events to drive partner leads, pipeline and deal progression
Develop joint messaging and value propositions that highlight mutually beneficial relationship and value to end customers, along with repeatable sales enablement programs and toolkits
Build OEM partner pipeline and manage partners to that pipeline
Develop the Global Partners, Alliances and Channels team (recruit, hire and develop)
Travel will be approximately 50%

Experience

20+ years of progressive global sales management and global partner management experience
10+ years of demonstrated leadership capabilities with experience hiring and developing direct and indirect reports
Demonstrated success building OEM Channels and Alliances
Experience building and managing partners, alliances and channels programs
Strong ability to interact with and influence C-level executives and team members
Demonstrable track record of success in strategic planning, owning sales targets and managing sales forecast
Prior success selling into and building relationships with IT Services, Managed Services, Consulting, Systems Integrators or software firms

Skills

Exceptional written and verbal communication skills
Professional and compelling presence
Ability to successfully navigate and influence strong personalities within a complex business landscape
Ability to create and execute successful channel strategies that will support revenue growth
Ability to work effectively with sales, marketing, legal, service delivery and finance organizations
Exceptional negotiation and closing skills
Strong business acumen

Education

Undergraduate degree or equivalent experience, MBA preferred

Location

Remote - US

Travel

60%

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Compensation is based on role, location, and level of applicable experience.

Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

The general salary range for this type of role is 280k - 290k depending on skills and experience.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

ce:T1fe8,

About Rimini Street, Inc.

We are actively seeking a Sr. Account Executive. The role will report directly to the VP, Sales, South East Asia / Greater China. Qualified candidates can work remotely in Taiwan, Taipei.

Position Summary

We are seeking an experienced Sr. Account Executive to sell our world-class service offerings into the Taiwan & Hongkong Market. The right candidate will have an entrepreneurial spirit, a proven track record of sales excellence, ability to meet/exceed quotas, and taking business to the next level. Must be hungry and have a passion for winning. We need someone that can be very hands-on, a bias for action and do whatever it takes to build revenue. We are seeking be a strategic thinker with the ability to create long-term sales plans and execute them with our prospects. This is a hunter role focused on growth in this important region where we are seeing significant demand.

Essential Duties & Responsibilities

Create awareness and demand for Rimini Street products and services
Identify and qualify sales opportunities through direct prospecting, lead follow-up, networking, and working with lead generation team
Establish a dialogue with prospect and understand their unique goals, problems, and needs
Provide and guide prospects strategic vision to drive them toward the RSI solution
Create compelling sales presentation messages, positioning statements, and other sales collateral for a specific sales opportunity
Drive the Rimini Street sales process working collaboratively with functional peers (Operations, Legal, Marketing, Sales Engineers, Finance) to successfully win an opportunity
Negotiate complex contracts and successfully navigate prospect's complex internal approval processes
Work collaboratively will all functional peers to ensure a smooth transition from prospect status to client status
Update and track all activities in our Salesforce CRM automation tool
Accurately forecast quarterly and annual sales commitments
Implement and utilize current Social and Digital selling strategies to maximize opportunities via Social Networking platforms

Experience

10 years of overall sales or inside sales experience
3+ years selling ERP software solutions for SAP and/or Oracle as well as proven success at smaller start-up companies
Competed against Oracle and/or SAP in complex selling situations or equivalent
Command knowledge of the enterprise software industry
Record of sustained and significant quota over-achievement
Experience in selling in a fast paced, team-oriented collaborative environment in a competitive market

Skills

Highly developed selling, customer relations, and negotiation skills with the ability to effectively communicate with C-level executives, procurement, legal, and line of business representatives
Engage prospects with a consultative sales approach such as Challenger or MEDDPICC
Must be articulate with strong writing and presentation skills
Proven analytical and problem-solving abilities
Proven experience with Social and Digital selling techniques
Able to work in a fast-paced environment and handle multiple critical priorities
Very strong work ethics with “can do, roll up sleeves to figure it out” attitude
Ability to leverage supporting team of Sales Engineers, Lead Generation, and Marketing, Business Development, and Inside Sales

Location and Travel Expectations

Remote – Taiwan, Taipei; Must be located in the territory
Travel expectations, 25% to 35%

Education

Bachelor's degree and/or relevant experience required

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

cf:T2ec0,

About Rimini Street, Inc.

Position Summary

Leveraging AI, agentic workflows, AIOps, observability, and autonomous operations, this leader will design and scale capabilities that improve engineer productivity, automate service delivery activities, accelerate issue resolution, reduce cost-to-serve, and enhance client outcomes across ERP and cloud platforms.

Essential Duties and Responsibilities

Lead AI-Powered Service Delivery Transformation

Define and execute the roadmap for AI-driven managed services across ERP and cloud platforms.
Identify and prioritize opportunities to automate diagnosis, triage, resolution, knowledge creation, documentation, and client communications.
Establish business cases, governance, and measurable objectives for automated resolution, ticket deflection, engineer productivity, service quality, and margin improvement.
Partner across Delivery, Engineering, AI, Product, and Operations teams to drive innovation and adoption.

Build AI-Enabled and Autonomous Service Operations

Design and deploy AI-powered assistants, copilots, agentic workflows, and enterprise knowledge capabilities that improve support effectiveness and consistency.
Leverage AI, large language models, automation platforms, and knowledge assets to automate support activities and enable autonomous service operations.
Establish standards for AI governance, operational controls, performance measurement, and responsible AI adoption.
Drive the transition from reactive support to predictive, proactive, and autonomous service delivery.
Design and deploy capabilities that increase automated and autonomous case resolution while reducing manual engineering effort.

Drive AIOps and Intelligent Operations

Implement AIOps, observability, monitoring, and analytics capabilities to predict, prevent, and remediate service disruptions.
Advance self-healing operations through automated remediation, anomaly detection, event correlation, and predictive service management.
Partner with ServiceNow and infrastructure teams to mature ITOM, CMDB, service mapping, discovery, and operational intelligence capabilities.

Lead AMS Delivery Transformation

Build and lead a global AMS Automation & AI Center of Excellence responsible for AI engineering, intelligent automation, service innovation, and next-generation delivery capabilities.
Transform AMS delivery from manual, case-driven execution to AI-assisted and automation-enabled workflows.
Standardize scalable delivery patterns, automation frameworks, and operational practices across ERP and cloud service offerings.
Drive adoption across global delivery teams and leadership to ensure solutions are embedded into day-to-day operations.
Partner with Product, Sales, and Delivery leadership to develop AI-enabled service offerings that enhance client value and differentiate Rimini Street in the marketplace.

Improve Productivity and Service Efficiency

Deliver capabilities that reduce administrative overhead and improve resolution speed, throughput, first-contact resolution, and engineer productivity.
Implement AI-assisted troubleshooting, intelligent routing, knowledge recommendations, automated documentation, and reusable resolution patterns.
Establish measurable improvements in cost-to-serve, service quality, and operational performance.

Deliver Scalable Platform Automation

Design and implement reusable automation solutions across ERP and cloud platforms, including diagnostics, monitoring, integration management, configuration validation, and release impact assessment.
Modernize service management processes by embedding automation, improving workflow efficiency, and enhancing operational visibility and reporting.
Ensure solutions are scalable, practical, and aligned to client, delivery, and business outcomes.

Desired Experience

12+ years leading enterprise managed services, service operations, or technology transformation organizations.
Proven track record implementing AI-driven automation, autonomous operations, or digital labor solutions that materially improve service delivery performance and economics.
Experience deploying AI platforms, agentic workflows, enterprise knowledge systems, copilots, and intelligent automation capabilities at scale.
Strong technical leadership with credibility across architecture, engineering, AI, operations, and executive stakeholder communities.
Experience with AIOps, observability, ITOM, predictive operations, automation frameworks, and enterprise service management platforms.
Deep understanding of enterprise application support models across ERP and cloud platforms, including SAP, Oracle, Salesforce, ServiceNow, Workday, and Microsoft technologies.
Demonstrated success building new capabilities and leading global transformation programs that improve automation rates, productivity, service quality, customer outcomes, and margin performance.
Experience delivering measurable reductions in support effort, ticket volume, or cost-to-serve through AI, automation, or autonomous operations.
Experience leading geographically distributed engineering, platform, or automation teams within a global managed services organization.

Desired Skills

Deep expertise in AI-driven service delivery, agentic automation, autonomous operations, AIOps, observability, and intelligent automation platforms.
Strong technical foundation in APIs, integrations, orchestration, automation frameworks, and enterprise service management technologies.
Ability to translate technology innovation into measurable business outcomes, including productivity gains, cost reduction, service quality improvements, and margin expansion.
Technology-first leadership style with the ability to lead at strategic, architectural, and operational levels.
Proven success driving organizational transformation, stakeholder alignment, and adoption across global teams.
Exceptional analytical, communication, and influencing skills with experience building and scaling high-performing teams and Centers of Excellence.

Education

Bachelor’s degree (or equivalent experience) required; advanced degree (MBA or equivalent) preferred.

Location

Remote – Brazil

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

d0:T2b04,

About Rimini Street, Inc.

We are actively seeking a Sr. Associate Support Engineer, Security. This role is based in India, Hyderabad

About Rimini Street, India, GCC.

Position Summary

This position will report directly into the Manager – Security Products and Services/Director of Global Security Services.

The role of the Sr. Associate Support Engineer, Security is to implement, administer and support the Rimini Street security solutions under the guidance of a Security Solutions Architect. SPSE will follow the project plans and apply the best practices to work with the client’s IT teams to implement the security products under the guidance of a Security Solutions architect. These products will be implemented in client’s on-premise or cloud IT landscapes where the various business critical applications such as Oracle EBS, Peoplesoft, SAP, JDE, Hyperion etc., are hosted for Rimini Street clients. The SPSE will be responsible for successful implementation, integration and verification of the security solutions following the deployment project plan during the installation phase. The SPSE is responsible to collaborate with Global Security Services (GSS) teams for post-implementation support including but not limited to the application security policy maintenance, installation of security patches and security software updates. The SPSE is responsible to collaborate with Global Security Services (GSS) teams for post-implementation support including but not limited to the security policy maintenance, security patches and security software updates. The SPSE will also be responsible for complete monitoring, reporting, troubleshooting and managing the security solution. The position will also be responsible to work very closely with the Security Solutions Architects to improve the product implementation and adaptation process by providing valuable feedback.

Essential Duties and Responsibilities

• Installation, configuration and troubleshooting of security products using the repeatable project plans under the guidance of Security Solutions Architects.

• Work with the client’s IT teams to integrate the solution with various SIEM solutions

• Provide complete post-implementation monitoring and provide various weekly/monthly/quarterly reports for the client as defined in the signed SOW.

• Document various client implementation configurations and keep the configuration documents up to date.

• Assist the client’s Primary Support Engineer and the account managers with the data to be shared with the client for various business reviews.

• Work with the Onboard Project Managers (OPMs) to provide the status of the projects during the initial implementation stages.

• Manage the security products related support cases for proper and timely updates in accordance to the SLAs for various clients.

• Manage the product issue log and work with the Senior Solutions architects to provide the needed assistance for troubleshooting of product specific issues.

• Create and manage the status updates for project plans utilizing the templates for all security products related projects for general product onboarding, professional services and managed services maintaining Rimini Street´s high standard SLAs and quality.

• Self-training to learn the new security products for efficient implementation and support.

Qualifications

• Good understanding of various tiers of technology stacks e.g., network, application servers, database servers, etc.,

• Installation and configuration experience of various types of software following Installation & configuration manuals.

• Good trouble-shooting skills and tenacity in problem solving

• Good customer service skills and the ability to build long term, successful working relationships with Clients

• Proven experience as a key contributor for various IT projects, ensuring overall success of professional and managed services.

Preferred Qualifications

• Experience with installation and configuration of new products following the product documentation and best practices

• Good understanding of Industry leading security solutions and implementations architectures for products like Database Activity Monitoring, Application Monitoring and virtual patching.

• Good understanding of generic IT infrastructure in public clouds like AWS, Azure and GCP as well as private cloud providers with global and local scale

• Experience in following managed services or professional services offering and meeting contractual SLAs. Consulting background supporting various clients.

• knowledge of IT security concepts and practices such as virtual patching, cloud security, encryptions, identity management

Location

Hyderabad, India & willing to work flexible rotational work-shifts

Education

• Bachelors Degree in Computer Science, Computer Engineering or related field

Experience

• 3+ years relevant experience with IT procedures
• 3+ years’ experience with DataCenter Operations both in house and outsourced
• 3+ years’ experience with software installation, configuration and troubleshooting.
• Strong analytical and problem-solving skills

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

d1:T1e0a,

About Rimini Street, Inc.

We are actively seeking a Support Engineer, FCUBE Techno-Functional. This role is based in India.

About Rimini Street, India, GCC.

Job Summary

Key Responsibilities:

Support Oracle Flexcube modules (Retail, Corporate, Treasury, Trade Finance and Payments etc.)
Perform requirement gathering, gap analysis and functional design for new business needs.
Strong understanding of Flexcube modules and configuration. Deliver customizations, interfaces, and reports as per business requirements.
Capable of troubleshoot PLSQL APIs and Java based extensions within Flexcube.
Manage EOD/BOD operations, parameter setup and issue resolution in production environments.
Document functional and technical solutions, configurations and troubleshooting steps.

Required Skills:

8 to 10 Years of experience in Oracle Flexcube as techno-functional consultant.
Strong understanding on Oracle Flexcube universal banking base and banking domain processes.
Good experience in multiple modules (Core, CASA, Loans, Trade finance, Payments, Treasury)
Good knowledge of interfaces, integration with external systems.
Experience in parameterization, customization, and report development.
Knowledge on Oracle FLEXCUBE Development Workbench for Direct and Mobile Banking.
Strong analytical and problem-solving abilities.
Excellent communication and documentation skills.
Ability to work independently and collaboratively in cross-functional teams

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

d2:T4067,

About Rimini Street, Inc.

We are looking for strong Sr. Enterprise Architect Oracle/SAP- Agentic AI Practice with demonstrated experience designing and presenting solutions for SAP, Oracle, and JD Edwards. A seasoned techno-functional solution architect with client-facing consulting experience is needed and the candidates should have exposure to AI, automation, and agentic AI experience, will help us reimagine how enterprise work gets done.

AI sits on top of the ERP. The role will be embedded with enterprise clients, working remotely, with onsite visits as engagements require.

Position Summary

Reporting to the VP of Innovation and Solution Delivery, the Sr. Enterprise Architect Oracle/SAP, Agentic AI works directly with enterprise clients to understand ERP business process problems and help design modern AI-enabled solutions on top of existing ERP systems.

The right candidate should understand how systems like SAP ECC, SAP S/4HANA, Oracle E-Business Suite, Oracle Cloud ERP, and JD Edwards work in real enterprise environments.

This person should be able to work with business users, process owners, IT teams, ERP teams, architects, and executives to understand how work happens today and how it should work in the future.

The role is platform-agnostic by design. The solution should fit the client’s environment, not force the client into one platform.

Essential Duties and Responsibilities

Lead discovery sessions with business users, IT teams, ERP owners, process owners, architects, and executive stakeholders.
Understand ERP business processes across finance, procurement, order management, supply chain, inventory, manufacturing, maintenance, master data, customer service, reporting, and approvals.
Map current-state processes, including users, roles, handoffs, approvals, exceptions, reports, spreadsheets, emails, forms, manual work, and ERP touchpoints.
Identify where the process is broken, where users are working outside the system, where work is delayed, and where automation or AI can create measurable business value.
Define future-state processes using a practical mix of ERP integration, workflow automation, AI agents, Agentic UX, dashboards, and human-in-the-loop controls.
Translate business pain points into clear solution requirements, architecture, scope, use cases, success criteria, and delivery plans.
Design solutions that work with existing ERP systems such as SAP ECC, SAP S/4HANA, Oracle EBS, Oracle Cloud ERP, JD Edwards, and other systems of record.
Help define how AI agents should safely read from, reason over, and act on ERP data and transactions.
Work with AI engineers, integration architects, UX designers, and delivery teams to build prototypes, MVPs, and production solutions.
Support ERP integration patterns using APIs, BAPIs, RFCs, IDocs, OData, REST services, middleware, JD Edwards Orchestrator, SAP BTP, Oracle integration tools, Rimini Connect, MCP-style tools, and secure integration layers.
Use SAP BTP, SAP Joule, Oracle integration tools, JD Edwards integration patterns, ServiceNow, Rimini Connect, hyperscaler AI platforms, or custom integration approaches where they fit the client environment.
Define approval gates, role-based access, audit trails, exception handling, rollback paths, segregation of duties, and governance controls for agentic workflows.
Build trusted advisor relationships with client business, IT, ERP, data, security, and executive stakeholders.
Communicate clearly with both technical teams and senior business leaders.
Support workshops, demos, proposals, solution estimates, delivery plans, UAT, production rollout, and handover to support.
Stay engaged through cutover and early production, then support a structured handover to the ongoing support team with documentation, runbooks, and knowledge transfer.
Convert field learnings into reusable ERP plus AI solution patterns, accelerators, reference architectures, and delivery templates.

Experience

We are not looking for AI-only engineers who have no ERP or business process background.

8-10 years of experience in ERP, enterprise systems, solution architecture, technical consulting, or enterprise transformation.

AI knowledge is important, but it must sit on top of ERP process knowledge, architecture, consulting experience, and business transformation thinking.

Strong experience with at least one major ERP platform:
- SAP ECC
- SAP S/4HANA
- Oracle E-Business Suite
- Oracle Cloud ERP
- JD Edwards
Strong techno-functional understanding of ERP business processes, such as:
- Procure-to-pay
- Order-to-cash
- Record-to-report
- Invoice processing
- Vendor onboarding
- Customer master
- Material master
- Inventory management
- Demand planning
- Supply chain planning
- Manufacturing
- Plant maintenance
- Warehouse operations
- Finance reconciliation
- Approvals and exception handling
Experience working in consulting, systems integration, ERP implementation, ERP support, ERP modernization, advisory, or enterprise transformation.
Proven track record working directly with enterprise clients in complex environments.
Experience working directly with business stakeholders and IT stakeholders.
Experience running or supporting discovery workshops.
Experience mapping as-is and to-be business processes.
Experience translating business requirements into solution architecture and delivery scope.
Experience with ERP integrations, APIs, middleware, data flows, security, roles, authorizations, and enterprise release processes.
Practical exposure to AI, automation, workflow platforms, RPA, analytics, ServiceNow, SAP BTP, SAP Joule, or agentic AI.
Experience supporting proposals, SOWs, delivery estimates, executive presentations, client workshops, and solution roadmaps is strongly preferred.

Strongly Preferred Experience

Direct SAP and Oracle experience.
JD Edwards experience.
SAP BTP experience, including SAP Integration Suite, SAP Build, SAP Fiori, CAP, ABAP extensions, APIs, events, workflow, and side-by-side extension patterns.
SAP Joule exposure or understanding of SAP’s AI and copilot direction.
Understanding of SAP clean-core principles and how to extend SAP without creating unnecessary technical debt.
Oracle EBS or Oracle Cloud ERP architecture and integration experience.
Experience with Oracle Integration Cloud, Oracle APIs, PL/SQL, workflows, or related Oracle enterprise patterns.
Experience with JD Edwards architecture, business functions, integrations, Orchestrator, and legacy modernization.
Experience with ServiceNow, App Engine, IntegrationHub, ERP Canvas, Workflow Data Fabric, or enterprise workflow platforms.
Experience with AI agents, LLMs, RAG, prompt design, MCP, tool calling, agent orchestration, and AI governance.
Experience with Azure AI, AWS Bedrock, Google Vertex AI, OpenAI, Claude, or other enterprise AI platforms.

Skills

SAP, Oracle, or JD Edwards architecture knowledge.
ERP techno-functional solution architecture.
ERP business process knowledge across finance, procurement, supply chain, manufacturing, inventory, master data, maintenance, and order management.
ERP integration concepts, including BAPI, RFC, IDoc, OData, SOAP, REST, file integrations, APIs, events, middleware, and secure gateway patterns.
SAP BTP, SAP Joule, and SAP clean-core awareness.
Oracle and JD Edwards integration patterns.
SQL and enterprise data understanding.
Understanding of master data, transactional data, data quality, data lineage, permissions, and ERP data semantics.
Workflow and automation design.
Understanding of LLMs, RAG, embeddings, vector search, prompt design, AI agents, MCP-style tools, and agent orchestration.
Understanding of human-in-the-loop controls, approval gates, audit trails, segregation of duties, and rollback paths.
Understanding of enterprise deployment, CI/CD, change control, release governance, UAT, production support, and handover.
Ability to work with AI engineers, integration architects, ERP architects, security teams, UX designers, and delivery teams.
Strong written and verbal communication across business, technical, and executive audiences.
Strong consultative and outcome-driven mindset.
High autonomy, resilience, and pragmatism in legacy and politically complex enterprise environments.

Consulting and Client Skills

This is a client-facing role. The right candidate must be able to:

Run business and IT discovery conversations.
Ask strong process questions.
Understand the business problem before jumping to technology.
Explain ERP and AI concepts in plain language.
Work with CIOs, CFOs, COOs, business process owners, IT leaders, ERP teams, security teams, architects, and developers.
Shape use cases into clear scope, value, architecture, and delivery plans.
Support proposal and SOW development.
Build trust with clients.
Stay practical, calm, and outcome-focused in complex enterprise environments.

What Good Looks Like

A strong candidate should be able to walk into a client conversation and explain:

How the ERP process works today
Which ERP system owns the process and data
Which users perform the work
Which roles approve the work
Which transactions, workflows, forms, reports, integrations, and data sources are involved
Where the process slows down
Where the exceptions happen
Where manual work exists
Where Excel, email, forms, and offline approvals are being used
Where AI should be used
Where normal workflow, rules, or deterministic automation should be used instead of AI
How to safely integrate with SAP, Oracle, or JD Edwards
How to keep the ERP system of record stable
How to improve the user experience through Agentic UX
How to measure value and business outcome

Education

Bachelor’s degree in computer science, engineering, information systems, business systems, or related field, or equivalent practical experience.
ERP consulting and real enterprise transformation experience are more important than the degree alone.

Location

Hybrid - Selangor office.

Travel

Region-specific (see regional variants of this role). Travel typically 25 percent to work with clients, prospects, partners or attend events.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

d3:T20db,

About Rimini Street, Inc.

We are actively seeking a Support Engineer, FCUBE Technical. This role is based in India, Hyderabad

About Rimini Street, India, GCC.

Job Summary

We are seeking a highly skilled Oracle Flexcube Universal Banking System (FCUBS) Technical engineer with 8 to 10years of experience to join our team. The candidate will be responsible for ensuring the stability, performance and reliability of Flexcube in production environments. This role involves troubleshooting technical issues, optimizing system performance.

Job Requirements

8 to 10 years’ experience with FCUBS technical knowledge to support banking modules (Ex: Core banking, Loans, Treasury etc..).
Provide L2/L3 support for Oracle Flexcube applications in AMS environments.
Perform issue analysis, bug fixing, root cause identification and permanent resolution.
Develop and maintain customizations, interfaces, reports and enhancements.
Work on Unix Shell scripting, PLSQL, Java and OFSAA integration wherever required.
Strong understanding of banking processes including account management, payment processing and loan servicing.
Analyze, trouble shoot and resolve functional issues within SLA raised by users.
Specific experience of UK Agency Banking and Payments processing.
Exposure to other Oracle Applications (Ex; Oracle Flexcube, Oracle Financial Services Analytical Applications)
Ability to analyze document and resolve complex technical issues.

Skills

8 -10years experience in a technical support role with strong focus on FCUB UBS (preferably 14.5 version).
Strong understanding of banking processes including account management, payment processing and loan servicing, retail, Corporate, treasury.
Troubleshooting expertise to resolve issues related to configurations, workflows and data processing.
Hands on expertise on SQL, PLSQL and Java, Core banking Interfaces, Unix Shell scripting, Spring MVC, JSP, Angular, React
Experience in integrating Flexcube with external systems (payment gateways, SWIFT etc..)
Good understanding on Oracle weblogic for troubleshooting technical issues.
Experience on Webservices using REST/SOAP APIs
Excellent interpersonal, presentation and communication skills – verbal & written.
Extreme focus on Client satisfaction
Ability to work professionally in high pressure situations.
A consulting background, while not mandatory, would be useful as this is a client facing role.
Knowledge of ITIL principles for incident, problem and change management.

Work Location: Hyderabad, India

Work Time: EMEA time zone

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

d4:T255a,

About Rimini Street, Inc.

We are actively seeking an experienced Product Management Director to join our team. This remote U.S.–based role will be responsible for Rimini Street’s services for enterprise security, interoperability and monitoring known as Rimini ProtectTM, Rimini ConnectTM and Rimini WatchTM . The position reports to the GVP, Product Management, Optimize Pillar.

Position Summary

The Product Management Director owns the offer portfolio for security, interoperability and monitoring solutions. This role is accountable for defining, evolving, expanding, and governing these offers to ensure they are clearly packaged, commercially viable, scalable, and consistently delivered across regions and products.

This is a Services-oriented Product Management role, and these services are sold together with our flagship Support and Managed Services, with a focus on on-premise Oracle and SAP, VMWare and other Rimini supported technologies and environments. This is an individual contributor role with no direct people-management responsibilities. The Director title reflects the seniority, experience, and level of strategic influence required for the position. The Director partners closely with the GM of the Rimini products, Delivery, Sales, Marketing, Finance, Product, and other stakeholders to align client needs, market opportunities, and delivery realities into offers to drive growth and client outcomes.

Essential Duties and Responsibilities

Global Offer Portfolio Management

Own the lifecycle of offers from definition through launch, adoption, performance measurement, continuous improvement, and retirement. Partner with GM of Products on roadmap and direction.
Identify portfolio gaps and growth opportunities using client demand signals, win/loss insights, sales feedback, and delivery experience.
Develop business cases for new offers or material changes, balancing client value, revenue opportunity, margin impact, and delivery feasibility.

Go-to-Market Leadership

Drive go-to-market activities for the Rimini ProtectTM, Rimini ConnectTM and Rimini WatchTM offer portfolio. Drive sales, cross-sell and adoption of services across global Large and Enterprise B2B customers.
Maintain an outbound Product Management focus by incorporating customer needs, market insights, sales feedback, and competitive dynamics into offer strategy.
Partner with Sales, Sales Enablement, and Marketing to ensure offers are easy to understand, position, and sell.
Define and track offer performance including bookings, revenue, attach rate, deal cycle time, adoption, and customer satisfaction.

Cross-Functional Leadership, Collaboration and Governance

Serve as a central point of accountability for offer decisions across products, regions, and stakeholders, including marketing, sales, finance, deal desk, product and technology.
Lead complex initiatives through influence without direct authority. Drive alignment through clear governance mechanisms and decision forums.

Qualifications and Experience

Required

8+ years expertise in enterprise security, vulnerability management, application and database security, security hardening, zero-day mitigation in Oracle and SAP on-premise environments a must. Experience in integration, observability, application and database monitoring a plus.
Experience with enterprise security tools and processes including but not limited to run-time security, MFA, WAF, IPS, DLP, GRC capabilities, and vulnerability mitigation techniques beyond patch management.
5+ years of experience in Product Management or Services Management for global B2B organizations serving Large and Enterprise customers.
Demonstrated success leading complex, cross-functional initiatives through influence without direct people-management responsibilities.
Strong analytical and operational rigor, including defining performance metrics and driving measurable improvement.
Ability to work independently, navigate ambiguity, adapt to change, and create structure where needed.

Location

Remote – U.S.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 170k - 240k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees

d5:T203f,

About Rimini Street, Inc.

We are actively seeking a Sr. Sales Content and Knowledge Specialist. This role is based in India, Hyderabad.

About Rimini Street, India, GCC.

The Opportunity

Sellers should not have to hunt for the answer, wonder which asset is current or rely on tribal knowledge to move an opportunity forward. The Sr. Sales Content & Knowledge Specialist will create the structure that makes trusted knowledge easier to find, use and maintain across a global sales organization.

This is an opportunity to shape the content and knowledge ecosystem behind a modern seller experience. You will own the blueprint, governance and business experience for Highspot, bring order to a distributed publishing environment, and create the trusted foundation needed for intelligent seller assistance and AI.

What You'll Do

Own and evolve the global sales content and knowledge strategy aligned to seller needs and revenue priorities.
Create and maintain a seller content blueprint defining the resources needed by role, sales moment and priority selling motion.
Serve as business owner for Highspot, shaping seller experience, governance, roadmap priorities, adoption and realized value.
Define and govern information architecture, taxonomy, metadata, navigation, search, lifecycle and publishing standards.
Build a scalable cross-functional publisher model with clear standards, ownership, onboarding and quality controls.
Identify content gaps, duplication and lifecycle issues and drive rationalization, ownership and continuous improvement.
Use search, usage, engagement and seller feedback to improve findability and help content owners make better decisions.
Build the trusted knowledge foundation required for AI-enabled seller discovery, guidance and assistance.
Apply platform AI and automation where they improve discovery, curation, recommendations, maintenance or self-service.

What You'll Bring

8+ years of relevant Sales Enablement, Revenue Enablement, content strategy, knowledge management or enablement-platform experience; 10+ years preferred.
Experience owning enterprise content, knowledge or enablement-platform strategy in a complex environment.
Strong knowledge of information architecture, taxonomy, search/findability, content lifecycle and distributed publishing.
Experience with a sales enablement platform; Highspot experience strongly preferred.
Strong analytical, governance and cross-functional influence skills.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

d6:T2034,

About Rimini Street, Inc.

We are actively seeking a Sr. Seller Enablement Specialist. This role is based in India, Hyderabad

About Rimini Street, India, GCC.

The Opportunity

What does great selling look like here, and how do we help more sellers do it consistently? The Sr. Seller Enablement Specialist will have the opportunity to answer that question at scale.

You will shape how we build seller capability globally, from Sales School and selling methodology to advanced Masterclasses, practice, proficiency and targeted development when performance signals show sellers need help. This is not about delivering more training. It is about building capability that shows up in customer conversations, opportunities and results.

What You'll Do

Own and evolve the global seller capability framework and proficiency expectations across priority sales roles.
Lead Sales School / How to Sell Academy, including curriculum architecture and ongoing development of foundational selling capabilities.
Build capability in core disciplines such as discovery, qualification, value selling, executive conversations, opportunity strategy and negotiation.
Shape an ongoing Masterclass curriculum for advanced and priority selling skills.
Create practical approaches to practice, assessment, reinforcement and proficiency that help skills transfer into the field.
Use performance insights, field feedback and seller proficiency signals to identify capability needs and shape targeted development when execution is breaking down.
Collaborate cross-functionally and across Revenue Enablement to connect seller development to business priorities, field needs and ongoing reinforcement.
Use proficiency, adoption and relevant performance signals to continuously improve seller enablement.
Apply AI-enabled practice and coaching where they strengthen feedback, confidence or scale.

What You'll Bring

8+ years of relevant Sales Enablement, Revenue Enablement, Sales Effectiveness or sales methodology experience; 10+ years preferred.
Demonstrated experience building seller capability or sales methodology programs in complex B2B environments.
Strong knowledge of enterprise selling skills and how to build proficiency through practice and reinforcement.
Ability to translate performance needs into focused capability solutions rather than defaulting to training.
Strong consulting, facilitation and stakeholder-management skills.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

d7:T2105,

About Rimini Street, Inc.

We are actively seeking a Support Engineer, SAP. This role is based in India, Hyderabad/Bengaluru

About Rimini Street, India, GCC.

Essential Duties and Responsibilities

Design, build and configure applications to meet business process and application SAP S4/HANA Transportation Management. Must have a minimum of 1 TM E2E support and 1 WM E2E Support. Hands-on experience in logistics in Shipping and Handling unit management. Design the functional architecture and implement the IT systems such as Transportation Management Systems, Warehouse Management systems, Integration with other related modules.

Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology
Work closely with customers daily to understand their needs, support business change and deliver a consistently high-quality customer experience
Provide remote-based functional support & training for multiple SAP TM modules
Knowledge of related to the Food Industry
Support client customizations, sharing implementation and best practices advice
Develop application break fixes for critical product defects
Create scripts to identify, analyze and correct data issues
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
Collaborate with team members in a virtual and international team environment to extend field experience to different client situations
Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience

Technical Skills

Assist clients in the selection, implementation and support of SAP solutions which naturally include design, configuration, and testing
Good business knowledge of transportation and logistics execution
Perform Functional, Unit, Integration testing
Hands-on SAP TM & WM with more than 5 years of experience
Must possess knowledge on integration with ECC, SCM systems
Cross module skills are mandatory

Preferred Qualifications:

The best candidates will have extensive knowledge of multiple SAP modules across releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
A consulting background, while not mandatory, would be useful
Experience with localizations and global implementations would be an advantage

Experience: 6-9 years work experience

Work Location: Hyderabad/Bengaluru, India

Working hours: 2:30 PM to 11:30 PM (IST)

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

d8:T212a,

About Rimini Street, Inc.

We are seeking an experienced Sr. Account Executive (SAE) to drive sales of Rimini Street’s service offerings within the Philippines market. This position reports directly to the VP of Sales, South East Asia / Greater China, and may be based remotely within the Philippines. The role requires periodic travel across the Theatre/Region, estimated at 25%–35%, to engage with prospects and clients.

Position Summary

Essential Duties & Responsibilities

Create awareness and demand for Rimini Street products and services
Identify and qualify sales opportunities through direct prospecting, lead follow-up, networking, and working with lead generation team
Establish a dialogue with prospect and understand their unique goals, problems, and needs
Provide and guide prospects strategic vision to drive them toward the RSI solution
Create compelling sales presentation messages, positioning statements, and other sales collateral for a specific sales opportunity
Drive the Rimini Street sales process working collaboratively with functional peers (Operations, Legal, Marketing, Sales Engineers, Finance) to successfully win an opportunity
Negotiate complex contracts and successfully navigate prospect's complex internal approval processes
Work collaboratively will all functional peers to ensure a smooth transition from prospect status to client status
Update and track all activities in our Salesforce CRM automation tool
Accurately forecast quarterly and annual sales commitments
Implement and utilize current Social and Digital selling strategies to maximize opportunities via Social Networking platforms

Experience

10 years of overall sales or inside sales experience
3+ years selling ERP software solutions for SAP and/or Oracle as well as proven success at smaller start-up companies
Competed against Oracle and/or SAP in complex selling situations or equivalent
Command knowledge of the enterprise software industry
Record of sustained and significant quota over-achievement
Experience in selling in a fast paced, team-oriented collaborative environment in a competitive market

Skills

Highly developed selling, customer relations, and negotiation skills with the ability to effectively communicate with C-level executives, procurement, legal, and line of business representatives
Engage prospects with a consultative sales approach such as Challenger or MEDDPICC
Must be articulate with strong writing and presentation skills
Proven analytical and problem-solving abilities
Proven experience with Social and Digital selling techniques
Able to work in a fast-paced environment and handle multiple critical priorities
Very strong work ethics with “can do, roll up sleeves to figure it out” attitude
Ability to leverage supporting team of Sales Engineers, Lead Generation, and Marketing, Business Development, and Inside Sales

Location and Travel Expectations

Remote – Philippines
Travel expectations, 25% to 35%

Education

Bachelor's degree and/or relevant experience required

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

d9:T2356,

About Rimini Street, Inc.

Position Summary

Reporting to the Sr. Manager Global Benefits of Rimini Street, the Benefits Analyst, North America will be responsible for administering comprehensive benefits programs and ensuring compliance with benefit regulations. This role requires a strong understanding of U.S. & Canadian Benefits, the ability to work independently with solid analytical skills and to communicate effectively with employees and management.

This is a remote position with preference for the Midwest and Northeast, however, if you are located within 50 miles of one of Rimini’s Corporate Offices then this position allows for Hybrid Work Option.

Essential Duties & Responsibilities

Serve as plan administrator for all US benefits programs, audits and filing requirements including primary point of contact for employee inquiries, resolving escalation cases, and management of vendor performance.

Manage relationships with external vendors to ensure optimal service delivery for all benefits activities, including delivery of open enrollment.

Lead our Wellness initiatives for US and Global employees by engaging with vendors to offer webinars, wellness challenges and ongoing training and communication

Own the leave of absence and workers compensation administration process, ensuring compliance with FMLA, ADA and state-specific leave governances.

Conduct regular audits and verify invoices; coordinate with insurance broker to resolve any escalated issues for US and international benefits.

Serve as a champion for change, identifying opportunities for organizational enhancements in all areas of benefit administration and communication.

Create and maintain process documentation for all benefit-related workflows.

Assist with the implementing of US and international benefit plans and programs collaborating with Legal staff to ensure company compliance regarding the interpretation of benefits regulations.

Research and prepare ad hoc reports, compile metrics for analysis, and assist with financial reporting.

Support and assist the Total Rewards team in meeting project-based requirements in the development, administration and implementation of Total Rewards initiatives and projects.

Education & Certification

Bachelor’s degree in human resources, Business or an equivalent combination of education, certification, and experience

Experience

3-5 years of demonstrated US benefits experience.
International benefits experience across multiple countries (EMEA, APAC, LATAM and Canada) preferred.

Knowledge of the legal and regulatory requirements for US and global benefits programs/plans and Leave of Absence.

Experience with Workday HRIS system preferred.

Skills

Ability to work independently and perform well within a fast-paced, deadline-driven environment that requires working on multiple projects at once, without compromising quality and service levels.

Strong analytical, verbal and written communication skills with strong proficiency in Microsoft Office programs.

Strong customer service, presentation and exceptional organizational with attention to detail skills.

Ability to maintain high level of confidentiality regarding employee information.
Ability to interface with all levels internally and externally.

Location

Remote, US; preference for the Midwest and Northeast

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 68k - 102k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 22 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

da:T19c8,

About Rimini Street, Inc.

Position Summary

The Support Engineer, SAP BW provides expert remote support for mission‑critical SAP BW environments across 4.x, ECC, and HANA landscapes. This role focuses on BW architecture, data modeling, ETL, performance troubleshooting, and integration within highly customized client systems. SAC knowledge is helpful but secondary.

Key Responsibilities

Troubleshoot and resolve complex SAP BW issues across data loads, InfoProviders, queries, and performance.
Partner closely with customers to understand requirements and deliver high‑quality support.
Support BW customizations and provide best‑practice recommendations.
Develop and deliver fixes for BW defects and data integrity issues.
Advise key accounts on BW technical and functional topics.
Use proprietary tools and remote access to resolve issues in test and client environments.
Participate in 24x7x365 global support rotation with flexible work hours.
Contribute to internal knowledge bases, diagnostic tools, and process improvements.

Additional Duties and Responsibilities

Other job-related duties and responsibilities may be assigned from time to time based on progression and nature of opportunities

Experience & Education

Bachelor’s degree in Computer Science or equivalent experience.
5+ years SAP experience with deep BW, Basis, NetWeaver, and integration knowledge.
Strong BW modeling, ETL, BEx, and performance tuning background.
Experience with major databases and OS platforms.

Skills

Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Strong knowledge of key application functionality, tables and relationships
Excellent interpersonal, presentation and communication skills – verbal & written
Attention to detail and the ability to learn quickly
Extreme focus on Client satisfaction
Demonstrated ability to work independently and as part of a team
Ability to work calmly and professionally in high pressure situations
Ability to work from office & ability to work remotely from a home based office in a virtual environment

Location

Remote, Brazil

Language

Fluent Portuguese and English. Spanish is a plus.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

db:T231c,

About Rimini Street, Inc.

Position Summary

The Support Engineer, SAP MM / WM / eWM provides exceptional remote support for mission-critical SAP applications as part of a global customer support team. This role researches, troubleshoots, and resolves complex issues across SAP MM, WM, and eWM for clients operating highly configured and integrated SAP 4.x and ECC environments. The Support Engineer diagnoses critical application issues and develops, tests, packages, and delivers effective fixes while maintaining a consistently high-quality client experience.

Essential Duties and Responsibilities

Resolve complex customer issues through methodical troubleshooting based on expert knowledge of SAP application functionality and technology.
Work closely with customers to understand their needs, support business change, and deliver a consistently high-quality customer experience.
Configure, present, and advise on best practices and functionality across SAP MM, WM, and eWM.
Support country-specific tax, regulatory, and localization requirements, including Mexican and Brazilian processes.
Support client customizations and provide practical guidance based on experience and best practices.
Develop application break fixes for critical product defects or collaborate with developers to deliver solutions.
Provide hands-on assistance using proprietary tools in test environments or through remote client connectivity.
Participate proactively in a 24x7x365 support organization, including working flexible hours when required.
Collaborate effectively within a virtual team and apply field experience across diverse client situations.
Contribute to knowledge-sharing methodologies, diagnostic tools, documentation, and process improvements that enhance the client experience.

Additional Duties and Responsibilities

Other job-related duties and responsibilities may be assigned from time to time based on progression and nature of opportunities

Experience

5+ years of relevant SAP experience, with strong expertise in MM and either WM or eWM.
5+ years of experience directly supporting application end users in a corporate environment.
Proven experience with MM-WM and MM-eWM integration, configuration, and troubleshooting.
Demonstrated ability to support country-specific localizations, including Brazilian MM processes such as Nota Fiscal, tax calculation, and integration with fiscal solutions, as well as Mexican tax and regulatory requirements.
Experience supporting highly customized environments, including Z routines, user exits, and enhancements.
Experience managing critical incidents in SLA-driven support environments.
Proven success in SAP implementations, rollouts, or application support.
Strong working knowledge of supported business processes, SAP maintenance and patching mechanics, and SAP architecture.
Demonstrated analytical and logical problem-solving skills, including resolving complex issues across multiple SAP modules.
Experience conducting knowledge-transfer sessions and producing runbooks, solution documentation, and related support materials.
SAP certification(s) preferred.

Skills

Exceptional troubleshooting skills and tenacity in resolving complex problems.
Strong commitment to client support and the ability to build successful, long-term client relationships.
Advanced knowledge of SAP application functionality, tables, relationships, and integration points.
Deep knowledge of SAP customization and extension methodologies.
Strong development capabilities using the SAP toolset.
Excellent written and verbal communication, presentation, and interpersonal skills.
Strong attention to detail and the ability to learn quickly.
Ability to work independently and collaboratively in a virtual team environment.
Ability to remain calm and professional in high-pressure situations.
Ability to work effectively from a remote, home-based office.

Preferred Qualifications

Extensive knowledge of multiple SAP modules across SAP 4.x and ECC releases, including business processes, navigation, configuration, cross-module integration, and underlying technology.
Experience with country-specific solutions, localizations, and global implementations.
Prior consulting experience is advantageous.

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.

Language

Fluency in English and Portuguese is required.
Spanish language proficiency is preferred.

Location

Remote — Brazil

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

dc:T20ad,

About Rimini Street, Inc.

We are actively seeking a Sales Enablement Learning Designer. This role is based in India, Hyderabad.

About Rimini Street, India, GCC.

The Opportunity

Great enablement should be easy to use, engaging to experience and immediately relevant to the work sellers and managers do every day. The Sales Enablement Experience Lead will help us raise that bar.

This role brings together enablement experience design, digital learning, visual storytelling and multimedia to turn ideas and expertise into experiences people want to use. From interactive practice and simulations to Highspot experiences, video, performance support and major revenue events, you will help shape how Revenue Enablement comes to life for a global field organization.

What You'll Do

Turn business, capability and content needs into intuitive, engaging and scalable seller and manager experiences.
Design and build digital, virtual and blended enablement experiences, including interactive learning, microlearning, practice, reinforcement and performance support.
Create role plays, simulations, scenarios and exercises that help people practice and apply what they learn.
Shape engaging Highspot pages, hubs and digital experiences that make enablement easier to navigate and use.
Use visual storytelling to make complex ideas clear and memorable across playbooks, job aids, presentations, guides and other seller-facing resources.
Create and edit short-form video and multimedia such as expert insights, demonstrations, seller stories and explainers.
Bring strong experience design to Sales School, Manager Academy, onboarding, Masterclasses, SKO and other major enablement moments.
Create reusable templates, design patterns and experience standards that raise quality and improve speed across Revenue Enablement.
Use feedback and engagement signals to continuously improve the experiences we create and apply AI where it can strengthen design, personalization or production.

What You'll Bring

6+ years of relevant Sales Enablement, enablement experience design, digital learning or related experience, ideally in a B2B environment.
Demonstrated ability to turn complex ideas into practical, engaging experiences that drive application.
Strong hands-on capability across digital experience design, visual storytelling and multimedia/video.
Experience creating interactive learning, simulations, performance support or virtual enablement experiences.
Strong collaboration, creativity and seller-centered judgment; Highspot or similar platform experience is a plus.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

dd:T25b3,

About Rimini Street, Inc.

Position Summary

The role of the Support Engineer, SAP PP-PM is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple SAP global clients who use both 4.x, ECC environments & latest environments. Role demands proficient communication skills to do requirement gathering, replicating production issues, stakeholder (internal / external) understanding, adhering to time tracking, adhering to SLAs, and ensuring utilization as per expectations.

Essential Duties and Responsibilities

Level 3 Support across - Incident Management, Problem Management, Service Requests, Enhancements, and small projects working on tickets
Incident Management:
- Analyzing bugs, defects in the production environment within SLA timelines
- Replicating issues by coordinating with technical developers and other modules consultant based on issue nature
- Coordinate with business users for testing bug fixing, testing the message and flows
- Workaround for high priority tickets
- Root cause analysis and documentations based on requirement to ensure continuous improvement

Service Request Management:
- How to documentations on existing configurations
- Master data changes / config changes

Enhancements / Projects:
- Estimate Enhancements the integration projects through various phases from gathering business requirements/Developing/Testing and deployment
- Gathering and analyzing business/functional requirements and translating them into design specifications
- Working experience on complex customization of programs, t-codes & reports
- Writing unit test scripts and conducting unit and integration tests for the customizations
- Support UAT tests and participate in Cut-Over activities alongside postproduction changes and hyper care
- Support the assessment of change requests (corrections, enhancements), proposing and developing solutions

Taking business transition from incumbent vendors / client IT during new client engagement onboarding phase
- Attending knowledge sharing sessions & Documentations
- Participating in Job shadow, Reverse Job Shadow phases

Monitoring Alerts if any on client environment via Rimini Street based tools and or client-based tools and addressing them on time
Ensure compliance with the client's IT processes & internal time tracking
Working on client support timelines based on geography
Performance tuning of existing process to contribute on Continuous Improvement

Additional Duties and Responsibilities

Other job-related duties and responsibilities may be assigned from time to time based on progression and nature of opportunities

Work Experience: 5 to 9 years

Domain experience is good to have

Must have Skills: SAP PM, PP module in SAP with the following additional functional capabilities,

Master Data Management / Configuration for Work Orders and Notifications and Serve type notifications.
Configuration of Order/Notification Types, Code Groups, Tasks, and capacity scheduling.
Time confirmation execution and monitoring,
MTO/MTS Repetitive manufacturing
PP-PI & PP-DS
Variant Configuration & Batch Management setup including manual execution.
Integration with MM, SD, FICO, QM, ISU
Understanding and ability to execute reports and analyze data for SM/PM/PP including reporting with SE16/SE16N.

Good to have Skills:

Technical understanding at ABAP level (Ability to debug standard transactions)
eCATT (Or any other test scripting tool)
LSMW (Or any other data loading tool)
FIORI Integration
Certified consultant

Skills

Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Strong knowledge of key application functionality, tables and relationships
Excellent interpersonal, presentation and communication skills – verbal & written
Attention to detail and the ability to learn quickly
Extreme focus on Client satisfaction
Demonstrated ability to work independently and as part of a team
Ability to work calmly and professionally in high pressure situations
Ability to work from office & ability to work remotely from a home based office in a virtual environment

Preferred Qualifications

ITIL v3 or ITIL v4 knowledge of working in Support Environment
Working experience in Global Teams from different geographies & Supporting client time zone
Working on call & in shifts depending on nature of engagement
Ticketing tool - Service Now or related tools experience
Understanding of Traditional Project Management & Agile Project Management

Education

Bachelor’s degree/studying Marketing, Advertising, or related graduation.

Location

Remote, Brazil

Language

Fluent Portuguese and English. Spanish is a plus.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

de:T1d05,

About Rimini Street, Inc.

Position Summary

The SAP Sales & Services Director – EMEA is a senior leader responsible for driving revenue performance across Rimini Street’s SAP Services portfolio in EMEA, including SAP Support (L4), Application Management Services (AMS), and SAP Consulting (Consult). This role carries full quota responsibility for the Operating Plan for all invoicing, related to SAP Services in EMEA,
encompassing both Renewals and New Client Invoicing (NCI).

Reporting to the GVP & Global GM, SAP Services, the Director will be accountable for developing and executing the regional go-to market strategy, driving sales execution, and ensuring alignment across sales, solution engineering, marketing, and delivery teams to achieve aggressive growth targets.

This role can be located anywhere within the EMEA, ideally close to a Rimini Street office location. This role requires active engagement and regular travel across EMEA to support strategic deals, foster regional alignment, and ensure consistent performance against the SAP Services Operating Plan.

Key Responsibilities

Revenue Leadership: Own and deliver the EMEA SAP Services revenue target, including renewals and new client acquisition across L4, AMS, and Consult offerings.
Sales Strategy & Execution: Develop and implement regional sales strategies to drive pipeline growth, accelerate deal velocity, and expand EMEA market share in SAP Services.
Cross-Functional Alignment: Partner with regional teams, Sales Leadership, Solution Engineering, Marketing, and Delivery to ensure cohesive execution and customer success.
Renewals Management: Oversee SAP Support renewals performance in EMEA, ensuring high retention rates and proactive engagement with existing clients.
New Business Growth: Drive new logo acquisition and expansion opportunities across SAP Support, AMS, and Consulting services in the region.
Forecasting & Performance Management: Maintain accurate forecasting, pipeline health, and performance tracking aligned to the Operating Plan.
Market Intelligence: Stay ahead of SAP ecosystem trends, competitive dynamics, and customer needs in EMEA to inform strategic decisions and product positioning.

Experience

15+ years of experience in enterprise software sales, with a strong focus on SAP services.

Qualifications

Proven track record of exceeding multi-million-dollar global revenue targets.
Deep understanding of SAP Support, AMS, and Consulting business models.
Experience managing global teams and driving cross-regional alignment.
Strategic thinker with strong operational rigor and execution discipline.
Exceptional communication, leadership, and stakeholder management skills.
Ability to thrive in a fast-paced, matrixed environment.

Education

Bachelor’s degree or equivalent, MBA preferred

Location

Remote, EMEA

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

df:T2494,

About Rimini Street, Inc.

Position Summary

The role of the Support Engineer, SAP Basis is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple SAP modules for our global clients. The role of the Support Engineer SAP Basis requires expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.

Essential Duties & Responsibilities

Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology.
Work closely with customers daily to understand their needs, support business change and deliver consistently high-quality customer experience.
Provide remote-based functional support & training for your specialist SAP modules.
Support client customizations, sharing implementation and best practices advice.
Develop application break fixes for critical product defects.
Create scripts to identify, analyze and correct data issues.
Manage one or more key assigned accounts as a technical/functional advisor.
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity.
Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including sometimes evenings, weekends and holidays and monitoring email regularly outside standard business hours.
Collaborate with team members in a virtual team environment to extend field experience to different client situations.
Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve client experience.

Additional Duties & Responsibilities

Other job-related duties and responsibilities may be assigned from time to time.

Experience

5+ years relevant all-round SAP experience particularly with SAP Basis.
Working knowledge as a system administrator with at least two of the following: Linux, Solaris, AIX, HP-UX or Windows.
Working knowledge of databases such as Oracle/MS-SQL/DB2/Sybase/SAP HANA.
Expertise in SAP HANA in-Memory Platform core technology, including architecture, landscape design, installation, upgrades, performance tuning, and system migration.
Good experience with SLT installation and technical configuration.
Experience with Database Sizing and Database Performance.
Skills in client-facing support.
A track record of successful roles in several SAP implementation or upgrade projects.
Deep working knowledge and understanding of supporting business processes.
Analytical, logical problem resolution skills.
SAP certification(s) preferred.
Knowledge of architecture, implementation, and key functionality.
Expertise with S/4 HANA including full life-cycle implementation experience, configuration, and administration of the application.
Knowledge of maintenance/patching mechanics and SAP architecture.
Demonstrable history solving complex problems across multiple modules.

Skills

Must be able to speak, read and write English fluently.
Speaking, reading, and writing another language fluently is desirable.
Excellent interpersonal, presentation and communication skills – verbal & written.
Superb trouble-shooting skills and tenacity in problem solving.
Passionate focus on customer support and the ability to build long-term, successful working relationships with clients and colleagues.
Strong knowledge of key application functionality, tables, and relationships.
Deep knowledge of SAP customization/extension methodologies.
Attention to detail and the ability to learn quickly.
Extreme focus on client satisfaction.
Demonstrated ability to work independently and as part of a team.
Ability to work calmly and professionally in high pressure situations.
The ability to work remotely from a home-based office in a virtual environment.
Nice to have: experience with SAP SWPM tool.

Desired Qualifications

The best candidates will have extensive knowledge of multiple SAP modules across releases including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
Knowledge of SAP Industry Solutions would be an advantage.
Knowledge of any Country Specific Solutions would be an advantage.
A consulting background, while not mandatory, would be useful.
Experience with global implementations would be an advantage.

Education

Bachelor’s degree in Computer Science or related field or equivalent experience

Location

Remote – Brazil

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

e0:T218c,

About Rimini Street, Inc.

Position Summary

The GVP, GM Global Oracle Sales & Services is a senior executive responsible for leading and driving global revenue performance across Rimini Street’s ORACLE Services portfolio, including ORACLE Support (L4), Application Management Services (AMS), and ORACLE Consulting (Consult). This role carries full quota responsibility for the Company Operating Plan (COP) for all invoicing related to ORACLE Sales & Services globally, encompassing both Renewals and New Client Invoicing (NCI).

Reporting directly to the Chief Revenue Officer, the GVP, GM Global Oracle Sales & Serviceswill be accountable for developing and executing the go-to-market strategy, driving sales execution, and ensuring alignment across sales, solution engineering, marketing, and delivery teams to achieve aggressive growth targets. This role can be located anywhere within the US, ideally close to an Rimini Street office location.

This role requires balanced global engagement and travel across all major geographies—NAMER, LATAM, EMEA, and APAC, to support strategic deals, foster regional alignment, and ensure consistent performance against the ORACLE Services Operating Plan

Key Responsibilities

Revenue Leadership: Own and deliver the global ORACLE Services revenue target, including renewals and new client acquisition across L4, AMS, and Consult offerings.
Sales Strategy & Execution: Develop and implement global sales strategies to drive pipeline growth, accelerate deal velocity, and expand market share in ORACLE Services.
Cross-Functional Alignment: Partner with regional GMs, Sales Leadership, Solution Engineering, Marketing, and Delivery to ensure cohesive execution and customer success.
Renewals Management: Oversee global ORACLE Support renewals performance, ensuring high retention rates and proactive engagement with existing clients.
New Business Growth: Drive new logo acquisition and expansion opportunities across ORACLE Support, AMS, and Consulting services.
Forecasting & Performance Management: Maintain accurate forecasting, pipeline health, and performance tracking aligned to the Operating Plan.
Team Leadership: Lead and mentor a high-performing global team of sales and business development professionals, fostering a culture of accountability, collaboration, and excellence, both matrix and direct reporting teams
Market Intelligence: Stay ahead of ORACLE ecosystem trends, competitive dynamics, and customer needs to inform strategic decisions and product positioning.

Experience and Skills

20+ years of experience in enterprise software sales, with a strong focus on ORACLE support and services.
Proven track record of exceeding multi-million-dollar global revenue targets.
Deep understanding of ORACLE Support, AMS, and Consulting business models.
Experience managing global teams and driving cross-regional alignment.
Strategic thinker with strong operational rigor and execution discipline.
Exceptional communication, leadership, and stakeholder management skills.
Ability to thrive in a fast-paced, matrixed environment.

Education

MBA preferred

Location

Remote - U.S.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general OTE range for this type of role is 350k - 500k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

e1:T2521,

About Rimini Street, Inc.

Position Summary

The role of the Support Engineer, SAP FICO is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and support for our global clients who use Finance and Controlling (FICO), Treasury and Risk Management (TRM), and Financial Supply Chain Management (FSCM). The role of the SAP Engineer requires functional and technical experience, integration knowledge, implementation and support expertise and skills to diagnose issues, including ABAP debug; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.

Essential Duties and Responsibilities

Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology
Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high-quality customer experience
Provide remote-based functional support & training for multiple SAP FI/CO modules
Support client customizations, sharing implementation and best practices advice
Develop application break fixes for critical product defects
Create scripts to identify, analyze and correct data issues
Manage one or more key assigned accounts as a technical/functional advisor
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
Collaborate with team members in a virtual team environment to extend field experience to different client situations
Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience

Experience

5+ years relevant SAP experience particularly with all aspects of SAP Finance and Controlling (FICO). Treasury and Risk Management (TRM), Financial Supply Chain Management (FSCM) and Asset Management skills would be welcome.
International experience will be desirable with country specific FICO knowledge in other regions.
5+ years direct support of application end-users in a corporate environment
A track record of successful roles in several SAP implementation or upgrade projects
Deep working knowledge and understanding of supporting business processes
Demonstrable history solving complex problems across multiple modules, ideally in a support environment.

Skills

Knowledge of related to Brazilian localization tax and regulatory requirements, e.g., Sped, ICMS/IPI, NFe - Electronic Nota Fiscal, Technical Notes, etc.
Localization architecture, implementation, and key functionality
Expertise with SAP 4.x and ECC, including full life-cycle implementation experience, configuration, and administration of the application.
Knowledge of maintenance/patching mechanics and SAP architecture.
Superb technical trouble-shooting skills ability to debug code and the tenacity for complex problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Strong knowledge of key application functionality, tables, and relationships
Deep knowledge of SAP customization/extension methodologies
Excellent development skills using SAP toolset
Excellent interpersonal, presentation and communication skills – verbal & written
Analytical, logical problem resolution skills
Fluency in both English & Portuguese is required
Attention to detail and the ability to learn quick
Extreme focus on Client satisfaction
Demonstrated ability to work independently and as part of a team
Ability to work calmly and professionally in high pressure situations

Preferred Qualifications

The well qualified candidate will have at least 5 years “hands on” implementation experience in the Country of Brazil with at least two full life cycle implementations and be intimately familiar with Brazilian statutory and regulatory requirements.
The best candidates will have extensive knowledge of multiple SAP modules across releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology
SAP certification(s) preferred
Knowledge of any Country Specific Solutions would be an advantage
A consulting background, while not mandatory, would be useful
Experience with localization and global implementations would be an advantage

Education

Bachelor’s degree in computer science, Information Technology, or a related field.

Language

Fluency in both English & Portuguese is required.

Location

Brazil, remote

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

e2:T22ac,

About Rimini Street, Inc.

We are seeking an experienced Director, Sales Enablement to join our Global Sales Enablement team. This remote, U.S.-based role reports to the VP, Global Sales Enablement. You will help shape how we equip sales teams worldwide, using modern technology and AI to strengthen seller performance and deliver measurable business impact.

Position Summary

The Director, Sales Enablement is a hands-on leader responsible for translating Global Sales Enablement strategy and business priorities into coordinated execution across the sales organization.

This role will lead and develop a high-performing enablement team while personally owning and leading strategic programs and initiatives across field enablement, sales technology and other priority areas. Working closely with sales leadership and the broader Global Sales Enablement team, the Director will help improve seller productivity, time-to-productivity, sales execution and performance.

Success requires strong business acumen, people leadership, critical thinking and the ability to move seamlessly between leading a team and personally driving high-impact work.

Essential Duties & Responsibilities

Translate Global Sales Enablement strategy and business priorities into focused programs and execution plans.
Personally own and lead priority global enablement programs and initiatives from strategy and design through execution, adoption and measurement.
Build, lead and develop a high-performing Sales Enablement team, establishing clear priorities, accountability and a culture of collaboration, continuous improvement and business impact.
Lead the Sales Enablement Partner model, connecting global capabilities with regional business and field needs.
Partner with sales leadership to identify performance priorities and determine where enablement can have the greatest impact.
Lead sales enablement program and technology priorities, ensuring investments support seller productivity and execution.
Drive coordinated activation of global programs, messaging, learning, tools and technologies across the sales organization.
Establish operating rhythms, measures and accountability for priority enablement initiatives.
Use performance data, field insights and best practices to continuously improve and scale enablement impact.

Required Qualifications

8+ years of relevant experience in sales enablement, sales effectiveness or a related commercial discipline, including people leadership experience.
Demonstrated experience building, leading and developing high-performing teams.
Strong understanding of enterprise sales and the factors that influence seller and manager performance.
Demonstrated ability to lead complex, cross-functional initiatives from strategy through execution.
Strong business acumen, critical thinking and problem-solving skills.
Demonstrated ability to build credibility and influence senior sales and business leaders.
Strong leadership, communication and presentation skills with an outcome-oriented approach.

Preferred Qualifications

Experience in enterprise software, technology or professional services.
Experience leading geographically distributed teams or global programs.
Experience with modern sales enablement, sales productivity and AI-enabled technologies.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 140k - 200k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company

We dream big and innovate boldly.

Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community

We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

e3:T1eda,

About Rimini Street, Inc.

Position Summary

The Team Lead – SAP AMS is responsible for leading the delivery of SAP Application Management Services (AMS) across a complex SAP environment. This role oversees a team of SAP functional and technical consultants, ensuring high-quality support, issue resolution, system enhancements, and continuous improvement initiatives. The successful candidate will act as a key liaison between business stakeholders, IT teams, and external partners to ensure SAP applications remain stable, efficient, and aligned with business needs.

Key Responsibilities

Team Leadership

Lead, mentor, and develop a team of SAP AMS consultants and analysts.
Manage team workload, priorities, and performance to ensure service excellence.
Foster a collaborative, customer-focused, and results-driven culture.
Support employee development through coaching, training, and knowledge sharing.

SAP AMS Service Delivery

Oversee the day-to-day operation of SAP support services across multiple SAP modules.
Ensure incidents, problems, and service requests are resolved within agreed SLAs.
Coordinate and manage critical production issues and escalations.
Monitor service performance metrics and implement corrective actions when necessary.

Stakeholder Management

Serve as the primary contact for business users and key stakeholders.
Build strong relationships with business functions and IT partners.
Provide regular service updates, reporting, and performance reviews.
Manage customer expectations and ensure high levels of user satisfaction.

Change and Enhancement Management

Assess and prioritize enhancement requests and system improvements.
Coordinate testing, deployment, and post-go-live support activities.
Ensure appropriate documentation, governance, and change control processes are followed.
Support SAP upgrades, releases, and transformation initiatives.

Continuous Improvement

Drive process optimization and operational efficiency initiatives.
Identify opportunities for automation and support model improvements.
Conduct root cause analysis and implement preventive measures for recurring issues.
Promote ITIL best practices across incident, problem, and change management processes.

Governance & Compliance

Ensure compliance with company policies, audit requirements, and SAP security standards.
Maintain accurate support documentation and knowledge repositories.
Contribute to risk management and business continuity planning activities.

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
Minimum 7 years of SAP support experience, including at least 2 years in a leadership or supervisory role.
Strong experience working within SAP AMS or production support environments.
Solid understanding of SAP ERP and/or SAP S/4HANA ecosystems.
Experience managing incident, problem, and change management processes.
Knowledge of ITIL service management methodologies.
Excellent communication skills in English, both written and verbal.

Preferred Qualifications

SAP certification in one or more SAP functional or technical modules.
ITIL Foundation certification.
Experience supporting global or multi-country SAP environments.
Knowledge of SAP integration technologies, Fiori, and SAP Basis concepts.
Experience managing distributed or remote support team

Location

São Paulo

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

e4:T2ba7,

About Rimini Street, Inc.

We are actively seeking an experienced Director, Pre-Sales, EMEA to join our dynamic team. This position reports directly to the Sr. Director of Global Pre-Sales and offers flexibility to work remotely from a home office located within the United Kingdom.

Position Summary

This role is primarily responsible for the Solution Engineer Team supporting sales activities mainly across the EMEA region.

The Director, Pre-Sales is responsible for articulating Rimini Street’s solution portfolio and value proposition to clients and prospects leading a Regional Solution Engineer team serving as trusted advisors while providing deep SAP, Oracle and other product-specific functional and technical expertise to drive sales

In this role, you will partner with Sales Leadership across the region and directly engage or lead the Solution Engineer team that engages in sales opportunities, actively participate in customer meetings and work closely with our Senior Account Executives to respond to our customers’ business needs and challenges.

The Director, Pre-Sales also acts as the primary conduit to the internal Delivery and Strategic Services teams. You will leverage your existing technical and functional knowledge in working with all product stakeholders within our organization. Using this experience, you would articulate the strategy and direction for all products that is supported by Rimini Street.

Essential Duties and Responsibilities

Partner with Regional General Managers, Sales VPs and Sales Directors to develop and support sales strategies and account plans to achieve sales targets in supported region.
Hire, onboard, train/develop, and manage a team of successful Solution Engineers that consistently overachieve sales targets. 
Guide Solution Engineers on successful partnership with Sales Account Executives during the sales cycle contributing to the sales process to close deals.
Engage with clients` C-level executives to understand their IT Roadmap and position Rimini Solution Portfolio to address clients` challenges based on business case/ROI and risk assessment.
Coach and ensure quality control on Solution Engineers activities including solution scoping, functional/technical Q&A, solution design, pricing calculation, proposal development, RFP and presentations to prospects and clients.
Contribute to the company wide initiatives in support of the growth and profitability of the Rimini Street product lines.
Travel will be required

Experience Qualifications & Skills  

5+ years in a pre-sales or solution architecture leadership or equivalent role with a proven track record of team building to drive strong sales results against target plans.
Significant experience working within the SAP or Oracle Applications ecosystem – Software and/or Services supporting the sales cycle and proven track record contributing to close deals.
Excellent presentation and communication skills.
Experience in a “consultative selling” environment with a history of working in a global, matrixed organization.
Extensive experience in solutioning SAP or Oracle support and managed services.
Extensive experience in solutioning SAP (ECC, S/4HANA, RISE, etc.) or Oracle (EBS, Oracle DB, Oracle Business Suite, Fusion) products.
Experience in creating proposals for Managed Services and estimating staffing and costs is a plus.

Location

Remote - United Kingdom

Education 

Bachelor and/or Master’s Degree in Computer Science or related field

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

e5:T4021,

About Rimini Street, Inc.

AI sits on top of the ERP. The role will be embedded with enterprise clients, working remotely, with onsite visits as engagements require.

Position Summary

The right candidate should understand how systems like SAP ECC, SAP S/4HANA, Oracle E-Business Suite, Oracle Cloud ERP, and JD Edwards work in real enterprise environments.

This person should be able to work with business users, process owners, IT teams, ERP teams, architects, and executives to understand how work happens today and how it should work in the future.

The role is platform-agnostic by design. The solution should fit the client’s environment, not force the client into one platform.

Essential Duties and Responsibilities

Lead discovery sessions with business users, IT teams, ERP owners, process owners, architects, and executive stakeholders.
Understand ERP business processes across finance, procurement, order management, supply chain, inventory, manufacturing, maintenance, master data, customer service, reporting, and approvals.
Map current-state processes, including users, roles, handoffs, approvals, exceptions, reports, spreadsheets, emails, forms, manual work, and ERP touchpoints.
Identify where the process is broken, where users are working outside the system, where work is delayed, and where automation or AI can create measurable business value.
Define future-state processes using a practical mix of ERP integration, workflow automation, AI agents, Agentic UX, dashboards, and human-in-the-loop controls.
Translate business pain points into clear solution requirements, architecture, scope, use cases, success criteria, and delivery plans.
Design solutions that work with existing ERP systems such as SAP ECC, SAP S/4HANA, Oracle EBS, Oracle Cloud ERP, JD Edwards, and other systems of record.
Help define how AI agents should safely read from, reason over, and act on ERP data and transactions.
Work with AI engineers, integration architects, UX designers, and delivery teams to build prototypes, MVPs, and production solutions.
Support ERP integration patterns using APIs, BAPIs, RFCs, IDocs, OData, REST services, middleware, JD Edwards Orchestrator, SAP BTP, Oracle integration tools, Rimini Connect, MCP-style tools, and secure integration layers.
Use SAP BTP, SAP Joule, Oracle integration tools, JD Edwards integration patterns, ServiceNow, Rimini Connect, hyperscaler AI platforms, or custom integration approaches where they fit the client environment.
Define approval gates, role-based access, audit trails, exception handling, rollback paths, segregation of duties, and governance controls for agentic workflows.
Build trusted advisor relationships with client business, IT, ERP, data, security, and executive stakeholders.
Communicate clearly with both technical teams and senior business leaders.
Support workshops, demos, proposals, solution estimates, delivery plans, UAT, production rollout, and handover to support.
Stay engaged through cutover and early production, then support a structured handover to the ongoing support team with documentation, runbooks, and knowledge transfer.
Convert field learnings into reusable ERP plus AI solution patterns, accelerators, reference architectures, and delivery templates.

Experience

We are not looking for AI-only engineers who have no ERP or business process background.

8-10 years of experience in ERP, enterprise systems, solution architecture, technical consulting, or enterprise transformation.

AI knowledge is important, but it must sit on top of ERP process knowledge, architecture, consulting experience, and business transformation thinking.

Strong experience with at least one major ERP platform:
- SAP ECC
- SAP S/4HANA
- Oracle E-Business Suite
- Oracle Cloud ERP
- JD Edwards
Strong techno-functional understanding of ERP business processes, such as:
- Procure-to-pay
- Order-to-cash
- Record-to-report
- Invoice processing
- Vendor onboarding
- Customer master
- Material master
- Inventory management
- Demand planning
- Supply chain planning
- Manufacturing
- Plant maintenance
- Warehouse operations
- Finance reconciliation
- Approvals and exception handling
Experience working in consulting, systems integration, ERP implementation, ERP support, ERP modernization, advisory, or enterprise transformation.
Proven track record working directly with enterprise clients in complex environments.
Experience working directly with business stakeholders and IT stakeholders.
Experience running or supporting discovery workshops.
Experience mapping as-is and to-be business processes.
Experience translating business requirements into solution architecture and delivery scope.
Experience with ERP integrations, APIs, middleware, data flows, security, roles, authorizations, and enterprise release processes.
Practical exposure to AI, automation, workflow platforms, RPA, analytics, ServiceNow, SAP BTP, SAP Joule, or agentic AI.
Experience supporting proposals, SOWs, delivery estimates, executive presentations, client workshops, and solution roadmaps is strongly preferred.

Strongly Preferred Experience

Direct SAP and Oracle experience.
JD Edwards experience.
SAP BTP experience, including SAP Integration Suite, SAP Build, SAP Fiori, CAP, ABAP extensions, APIs, events, workflow, and side-by-side extension patterns.
SAP Joule exposure or understanding of SAP’s AI and copilot direction.
Understanding of SAP clean-core principles and how to extend SAP without creating unnecessary technical debt.
Oracle EBS or Oracle Cloud ERP architecture and integration experience.
Experience with Oracle Integration Cloud, Oracle APIs, PL/SQL, workflows, or related Oracle enterprise patterns.
Experience with JD Edwards architecture, business functions, integrations, Orchestrator, and legacy modernization.
Experience with ServiceNow, App Engine, IntegrationHub, ERP Canvas, Workflow Data Fabric, or enterprise workflow platforms.
Experience with AI agents, LLMs, RAG, prompt design, MCP, tool calling, agent orchestration, and AI governance.
Experience with Azure AI, AWS Bedrock, Google Vertex AI, OpenAI, Claude, or other enterprise AI platforms.

Skills

SAP, Oracle, or JD Edwards architecture knowledge.
ERP techno-functional solution architecture.
ERP business process knowledge across finance, procurement, supply chain, manufacturing, inventory, master data, maintenance, and order management.
ERP integration concepts, including BAPI, RFC, IDoc, OData, SOAP, REST, file integrations, APIs, events, middleware, and secure gateway patterns.
SAP BTP, SAP Joule, and SAP clean-core awareness.
Oracle and JD Edwards integration patterns.
SQL and enterprise data understanding.
Understanding of master data, transactional data, data quality, data lineage, permissions, and ERP data semantics.
Workflow and automation design.
Understanding of LLMs, RAG, embeddings, vector search, prompt design, AI agents, MCP-style tools, and agent orchestration.
Understanding of human-in-the-loop controls, approval gates, audit trails, segregation of duties, and rollback paths.
Understanding of enterprise deployment, CI/CD, change control, release governance, UAT, production support, and handover.
Ability to work with AI engineers, integration architects, ERP architects, security teams, UX designers, and delivery teams.
Strong written and verbal communication across business, technical, and executive audiences.
Strong consultative and outcome-driven mindset.
High autonomy, resilience, and pragmatism in legacy and politically complex enterprise environments.

Consulting and Client Skills

This is a client-facing role. The right candidate must be able to:

Run business and IT discovery conversations.
Ask strong process questions.
Understand the business problem before jumping to technology.
Explain ERP and AI concepts in plain language.
Work with CIOs, CFOs, COOs, business process owners, IT leaders, ERP teams, security teams, architects, and developers.
Shape use cases into clear scope, value, architecture, and delivery plans.
Support proposal and SOW development.
Build trust with clients.
Stay practical, calm, and outcome-focused in complex enterprise environments.

What Good Looks Like

A strong candidate should be able to walk into a client conversation and explain:

How the ERP process works today
Which ERP system owns the process and data
Which users perform the work
Which roles approve the work
Which transactions, workflows, forms, reports, integrations, and data sources are involved
Where the process slows down
Where the exceptions happen
Where manual work exists
Where Excel, email, forms, and offline approvals are being used
Where AI should be used
Where normal workflow, rules, or deterministic automation should be used instead of AI
How to safely integrate with SAP, Oracle, or JD Edwards
How to keep the ERP system of record stable
How to improve the user experience through Agentic UX
How to measure value and business outcome

Education

Bachelor’s degree in computer science, engineering, information systems, business systems, or related field, or equivalent practical experience.

ERP consulting and real enterprise transformation experience are more important than the degree alone.

Location

Remote - Singapore

Travel

Region-specific (see regional variants of this role). Travel typically 25 percent to work with clients, prospects, partners or attend events.

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

e6:T1deb,

About Rimini Street, Inc.

We are actively seeking an experienced Sr. Solution Architect, SAP to join our team. This remote Philippines –based role reports to the Director of Global Pre-Sales.

Position Summary

The Sr. Solution Architect articulates Rimini’s solution portfolio and value proposition to clients and prospects serving as trusted advisors while providing deep SAP product-specific functional and technical expertise to drive sales.

In this role, you will directly engage in SAP sales opportunities, actively participate in customer meetings and work closely with our Senior Account Executives to respond to our customers’ business needs and challenges.

The Sr. Solution Architect also acts as the primary conduit to the internal Delivery and Strategic Services teams. You will leverage your existing technical and functional knowledge in working with all SAP products within our organization. Using this experience, you would articulate the strategy and direction for all SAP products that is supported by Rimini Street.

Essential Duties and Responsibilities

Partner with Sales Account Executives throughout the sales cycle to support SAP sales opportunities in the Philippines and help drive deals to a successful close.
Engage with clients to understand their SAP Roadmap and position Rimini Solution Portfolio to address clients` challenges based on business case/ROI and risk assessment.
Drive sales cycle activities including solution scoping, functional/technical Q&A, solution design, pricing calculation, proposal development, RFP and presentations to prospects and clients.
Contribute to the company wide initiatives in support of the growth and profitability of the SAP product lines.
Travel approximately 50% of the time to support sales deals in their territory.
Some travel outside your geography in support of global initiatives.

Experience Qualifications & Skills

Significant experience in a Pre-Sales Engineering Role or Pre-Sales Solution Architect role working within the SAP Applications ecosystem – Software and/or Services supporting the sales cycle and proven track record contributing to close deals
Excellent presentation and communication skills.
Experience in a “consultative selling” environment with a history of working in a global, matrixed organization.
Extensive experience in solutioning SAP ECC/Business Suite, SAP S/4 HANA support and managed services.
Extensive experience in solutioning SAP HANA DB, SAP ASE (Sybase) Database and SAP Business Objects support and managed services.
Extensive experience in solutioning SAP with RISE, SAP S/4HANA Cloud and other SAP Cloud Products (SAP Analytics Cloud, SAP Ariba, SAP Commerce Cloud, SAP Concur, SAP Fieldglass, SAP S4/Hana Cloud, SAP SuccessFactors, etc.).
Experience in creating proposals for Managed Services and estimating staffing and costs is a plus.
Experience with SAP Security and related industry security standards such as PCI, NERC, CIP is a plus.
Experience with Service NOW is a plus.

Location and Travel Expectations

Remote – Philippines
Travel expectations, 35% to 50%

Education

Bachelor and/or Master’s Degree in Computer Science or related field

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company

We dream big and innovate boldly.

Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community

We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

e7:T2162,

About Rimini Street, Inc.

We are actively seeking a talented and experienced Sr. Support Engineer specializing in SAP FICO- 100% Remote Mexico to join our dynamic team. The Sr. Support Engineer will report directly to the Regional Manager, SAP Delivery.

Position Summary

Rimini Street is seeking a Sr. Support Engineer, SAP FICO with deep expertise in Controlling (CO), particularly Product Costing and Material Ledger, to support complex, global SAP environments.

This role is part of our global support team and is responsible for delivering hands-on troubleshooting, root cause analysis, and client-facing support for mission-critical SAP applications. The ideal candidate combines strong functional and technical capabilities and thrives in diagnosing and resolving complex financial and controlling issues in live production systems.

Essential Duties and Responsibilities

Provide expert-level support for SAP FICO, with strong emphasis on:
- Product Costing (CO-PC)
- Material Ledger
- Cost Center and Profit Center Accounting
- CO-PA (Profitability Analysis)
Troubleshoot and resolve complex production issues, including:
- Month-end close and controlling processes
- Costing and variance analysis
- Cross-module integrations (FI, MM, SD, PS)
Perform root cause analysis in highly customized SAP environments
Support SAP Project Systems (PS), including:
- WBS structures
- Project cost integration
Work directly with clients to:
- Diagnose issues
- Provide clear, actionable solutions
- Deliver a high-quality customer experience
Collaborate with technical teams (e.g., ABAP, integrations) to resolve defects
Develop and deliver application fixes and data corrections
Support global customers in a 24x7 support model, ensuring SLA adherence
Contribute to knowledge management, documentation, and continuous improvement initiatives

Required Skills & Experience

10+ years of SAP experience with strong focus on FICO, particularly Controlling (CO)
Strong working knowledge of standard SAP FI operations (GL, AP, AR) to support integration with CO
Deep hands-on expertise (mandatory):
- Product Costing (CO-PC)
- Material Ledger
Proven experience troubleshooting:
- Month-end close issues
- Costing variances and settlement processes
Strong understanding of:
- CO-FI integration
- Cross-functional processes (MM, SD, PS)
Hands-on experience with SAP Project Systems (PS) configuration
Experience working in production support environments
Strong troubleshooting and root cause analysis skills, including ability to debug complex issues
Ability to communicate clearly with both technical and business stakeholders
Demonstrated ability to work independently and in a global, virtual team environment

Preferred Qualifications

Experience with SAP S/4HANA
Exposure to:
- FSCM / Treasury
- Asset Accounting (with understanding of financial impact)
ABAP debugging or strong collaboration with development teams
Experience in global or multi-country SAP environments

Profile We Are Targeting

Hands-on problem solver, not just an implementation lead or architect
Strong experience in support environments, not only project delivery
Comfortable working in complex, highly customized SAP landscapes
Able to own issues end-to-end
Strong client-facing presence, with clear and structured communication
Proactive, solution-oriented, and customer-focused

Location

Remote - Mexico

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

e8:T29e0,

About Rimini Street, Inc.

We are actively seeking an experienced Regional Partner Director, NAMER to join our team. This remote U.S.–based role reports to the Region GM.

Position Summary

Rimini Street is seeking a dynamic and results-oriented Partner Director to develop and grow strategic relationships with partners in the NAMER Region. This role will be responsible for identifying, onboarding, enabling, and managing referral, reseller, and alliance partners to accelerate pipeline generation, deal progression, and revenue growth for Rimini Street’s Portfolio.

The right candidate will possess an entrepreneurial spirit, a proven track record of sales excellence, the ability to consistently meet or exceed quotas, and the capacity to take the business to the next level. Must be hungry and have a passion for winning. We need someone who can be hands-on to build revenue and be a strategic thinker with the ability to create long-term relationships with partners that drive NCI revenue growth within the NAMER Region. This Partner Manager needs to ensure that the Partners have a proper understanding of Rimini Street's portfolio.

The ideal candidate will have at least 10 years of sales and partner managing experience in the NAMER Region. The candidate should also have excellent executive relationships with the partners. Strong communication skills are required, as well as the ability to promote the value of Rimini Street to system integrators and consulting firms, referral, reseller, and alliance partners.

Essential Duties & Responsibilities

Partner Recruitment & Onboarding
- Identify, evaluate, and recruit high-potential partners (including resellers, referral partners, system integrators, and consulting firms).
- Manage partner onboarding process including training, and contractual alignment.
Partner Enablement & Sales Acceleration
- Drive partner readiness through enablement programs, product training, and joint go-to-market initiatives.
- Support partners in identifying opportunities and building the pipeline.
- Co-sell with partners to influence and close Rimini Street deals.
Sales Activities
- Collaborate closely with ours and the partner sellers including marketing to qualify and follow up on partner-sourced leads as well as leads we share with partners.
- Manage and drive selected strategic sales cycles from qualification to closure with partner involvement.
- Support ours and the partner sellers with pipeline acceleration tactics, deal desk approval, and strategic prospecting aligned with partner activity.
Relationship Management
- Build strong, trusted relationships with key stakeholders within partner organizations.
- Act as the single point of contact for partner engagement in region.
- Collaborate with internal cross-functional teams (Sales, Marketing, Pre-Sales, Legal, etc.) to support partner needs and joint initiatives.
Performance Management & Reporting
- Set quarterly business goals and joint action plans with key partners.
- Track partner performance metrics (pipeline, revenue, activity).
- Provide regular reporting and insights to management on partner contribution.
Marketing & GTM Collaboration
- Plan and execute joint marketing activities, campaigns, and partner events.
- Localize and share Rimini Street’s value proposition tailored for region enterprise clients through partners.

Location

US - Remote

Education

Bachelor's degree in Business, IT, or related field. MBA a plus.

Language

Fluent English (spoken and written)

Experience

10+ years of sales and partner management experience in a global software or IT services company.
Familiarity with software support services, managed services, or third-party support models.
Ability to influence and negotiate with senior stakeholders, both internally and externally.
Comfortable with CRM and partner management tools (e.g., Salesforce).
Record of sustained and significant quota over-achievement.
Experience working in a fast-paced, team-oriented, collaborative environment

Skills

 Engage with a consultative sales approach
 Must be articulate with strong writing and presentation skills (both in Korean and English).
 Proven analytical and problem-solving abilities
 Able to work under stress and handle multiple critical priorities
 Very strong work ethic with “can-do, roll up sleeves to figure it out” attitude
 Ability to leverage a supporting team of Account Executives, Client Success Managers, Pre-Sales Engineers, Lead Generation, and Marketing

Desired Qualifications

Experience partner/alliance for major software vendors (e.g., SAP or Oracle) or System Integrators or Global enterprise companies.
Deep understanding of the respective region’s enterprise IT ecosystem, including ERP vendors (SAP, Oracle), resellers, referral, system integrators and consulting partners.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 190k - 240k (plus commission) depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 22 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

e9:T216f,

About Rimini Street, Inc.

We are actively seeking a Sales Enablement Technology Analyst to join our team. This remote U.S.–based role reports to the VP of Global Sales Enablement.

Position Summary

Want to help shape how sellers learn, execute and win?

As a Sales Enablement Program Lead at Rimini Street, you’ll turn important sales priorities into practical enablement that sellers can put to work in the field. You’ll build and deliver targeted programs that help sellers strengthen their skills, execute key sales motions and perform at their best.

This is a highly collaborative, hands-on role for someone who enjoys taking an idea from concept to execution. You’ll work with sales leaders, sellers and partners across the business to understand what the field needs and translate it into clear, engaging enablement that helps sellers know what to know, say, show and do to succeed.

What You’ll Do

Own targeted enablement programs. Take assigned sales priorities and motions from idea to execution, developing the enablement approach, deliverables, activation, reinforcement and measures of success.
Help sellers execute and win. Build practical enablement around key selling disciplines and approaches, including MEDDPICC, Challenger, account planning, executive engagement and evolving sales priorities.
Make enablement useful in the field. Create clear, actionable programs and resources that give sellers what they need to know, say, show and do, including tools, practice and examples of what good looks like.
Turn insight into action. Use performance data, seller and manager feedback, and field insights to identify gaps and continuously improve programs.
Help great practices travel. Find what is working across the field and turn winning approaches and examples into enablement that can benefit sellers globally.
Make learning stick. Partner with sales managers and the broader Enablement team to reinforce priority practices and help sellers apply them in their day-to-day work.
Be part of our biggest moments. Contribute to SKO, Sales Bootcamps and other major global enablement priorities based on business needs and your expertise.

What You Bring

3–6 years of experience in sales enablement, sales effectiveness, sales training or a related commercial discipline, ideally supporting B2B sales.
Experience building and delivering sales enablement programs from concept through execution and measurement.
Experience supporting B2B sales teams; exposure to sales methodologies or structured selling approaches is a plus.
The ability to turn sales priorities and seller needs into practical, engaging enablement.
Effective communication and facilitation skills, with the confidence to engage sellers and sales managers.
Strong organization and program-management skills with the ability to manage multiple priorities.
A high-ownership, curious mindset and an interest in using data, technology and AI to help sellers perform better.

Location

Remote - U.S.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

The general salary range for this type of role is 65k - 95k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

ea:T21c0,

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI).

We are actively seeking a Support Engineer, SAP MM-WM. This is a remote position and can be based anywhere in Brazil.

Position Summary

The role of the Support Engineer, SAP MM-WM is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple SAP modules for our global clients who use both 4.x and ECC environments. The role of the Support Engineer, SAP requires the expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments...

Essential Duties and Responsibilities

Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology
Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience
Ability to configure, present and discuss best practices and functionalities of the SAP WM and MM modules;
Knowledge of related to Mexican localization tax and regulatory requirements
Support client customizations, sharing experience and best practices advice
Develop or work with a developer to deliver application break fixes for critical product defects
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
Collaborate with team members in a virtual team environment to extend field experience to different client situations
Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience.

Experience

5 to 9 years of relevant SAP experience particularly with MM/WM Modules;
5 to 9 years of direct support of application end-users in a Corporate environment;
A track record of successful roles in SAP implementations, roll-outs or application support;
Relevant working knowledge and understanding of supporting business processes;
Analytical, logical problem resolution skills;
SAP certification(s) preferred;
Knowledge of maintenance/patching mechanics and SAP architecture;
Demonstrable history solving complex problems across multiple modules.

Skills

Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Strong knowledge of key application functionality, tables and relationships
Deep knowledge of SAP customization/extension methodologies
Excellent development skills using SAP toolset
Excellent interpersonal, presentation and communication skills – verbal & written
Attention to detail and the ability to learn quickly
Extreme focus on Client satisfaction
Demonstrated ability to work independently and as part of a team
Ability to work calmly and professionally in high pressure situations
The ability to work remotely from a home based office in a virtual environment;

Preferred Qualifications

The best candidates will have extensive knowledge of multiple SAP modules across SAP releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
Knowledge of any Country Specific Solutions would be an advantage.
A consulting background, while not mandatory, would be useful.
Experience with localizations and global implementations would be an advantage.

Education

Bachelor’s degree in computer science, Information Technology, or a related field.

Language

Fluency in both English & Portuguese is required.

Location

Brazil, remote

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 5,300 signed clients, including over 180 of the Fortune 500 and Global 100 companies.
Over 2,000 team members in 23 countries

US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

eb:T1d29,

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI).

We are actively seeking an Sr. Sales Development & Inside Sales Representative for our São Paulo office. Minimal travel required (10% or less).

Position Summary

The Sr. Sales Development & Inside Sales Representative will help in the development of business by generating leads through marketing and their own efforts and by teaming with their field counterparts on a territory strategy. The ideal candidate has a great work ethic, sales experience, strong organizational skills and a desire to win. This exciting position will give you hands on experience in managing complex sales processes and a supporting role in managing sales cycles from lead development to close for enterprise clients.

Essential Duties & Responsibilities

Make outbound calls to prospective clients by either following up on Marketing Leads or conducting outreach call campaigns
Set appointments with prospects
Handle inbound inquiries
Work in collaboration with field account executives to meet and exceed quota
Achieve quota of number of highly qualified leads per month and then conversion to an opportunity
Coordinate with field account executives on preparation for sales meetings
Manage client proposal and legal contract processes
Cross functional coordination on internal processes for opportunity development/close
Develop early-stage pipeline into active opportunities
Help conduct business meetings over the phone with video conferencing technology
Drive further penetration of Rimini’s product lines into existing clients
Identify and develop new business through new and existing accounts

Experience

5-9 years of sales experience in a B2B lead generation or technical sales experience
A passion and proven track record for driving the partial or full sales lifecycle including prospecting, lead generation, contact, presentation, relationship building, negotiating, and closing

Qualifications and Skills

Experience using Salesforce and Enterprise selling tools
Strong understanding of Rimini value proposition and product solution sets
Excellent communication skills, both written and verbal
Effective time management skills
Exemplifies strong organizational skills
Proven ability in planning and execution of a territory sales plan
Demonstrated success in cross-functional collaboration
Achievement of sales and/or lead generation quota
Must be adaptable, professional, courteous, motivated, and work well on their own or as a member of a team
Ability to handle a fast-paced environment and challenging workload

Education

Bachelor’s degree in computer science, Information Technology, or a related field.

Language

Fluent Portuguese and English. Spanish is a plus.

Location

Brazil, São Paulo office

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies.
Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries.
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

ec:T19a8,

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI).

We are actively seeking a ServiceNow Developer. This is a remote work and can based anywhere in Brazil.

Role Summary

The ServiceNow Developer designs, develops, implements, and supports Rimini Street’s ServiceNow platform, including ITSM, CSM, ITOM, SPM, integrations, and core platform services. The role partners with stakeholders to analyze business processes, translate requirements into technical solutions, and configure and enhance the platform in alignment with established standards and best practices.

Key Responsibilities

Design, develop, and configure workflows, business rules, forms, and scripts to meet requirements.
Support analysis and definition of functional and technical requirements.
Partner with stakeholders to define solutions and translate business needs into platform designs.
Develop test scripts; support UAT and production deployments.
Configure and administer ServiceNow modules, automation, and integrations.
Conduct code reviews and collaborate on enhancements and projects.
Develop and support ITSM/CSM capabilities (portal, incident, problem, change, CMDB, assets, catalog).
Maintain platform health, including upgrades and performance tuning.
Promote data integrity and security through sound design and governance.
Provide end-user support and training.

Required Qualifications

5–7 years of ServiceNow experience (configuration, design, development, implementation, administration, and support).
Working knowledge of ServiceNow applications (CSM, ITSM, ITOM, SPM) and ITIL/ITSM processes.
Strong communication, documentation, and training skills.
Ability to manage multiple priorities effectively; strong problem-solving skills.

Education and Certification

Bachelor’s degree in Computer Science or related field, or equivalent experience.
ServiceNow Developer and/or Implementation Specialist certification preferred.

Language

Fluent Portuguese and English. Spanish is a plus.

Location

Brazil, remote work

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company
- We dream big and innovate boldly.

Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies.
Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries.
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

ed:T2a49,

About Rimini Street, Inc.

We are actively seeking an Principal SAP Integration Architect. This is a remote role based in Brazil.

Position Summary

The Principal SAP Integration Architect owns the integration layer between Rimini Street's Agentic ERP Platform and SAP enterprise systems. The primary focus is SAP ECC and Enhancement Packages (EHP 5–8), which represent the core of Rimini Street's SAP client base. This role designs and builds the connectors, data mappings, and transaction flows that enable AI agents to read from and write to SAP environments safely and reliably.

Reporting to the VP, Platform Engineering, this lead combines deep SAP ECC domain knowledge with modern integration engineering skills. The ideal candidate understands SAP system architectures, BAPIs, RFCs, IDocs, and data models at a level that allows them to design agent-safe integration patterns—defining which SAP operations become AI-consumable tools, handling transaction boundaries, and enforcing safe-write patterns across complex business processes.

Essential Duties & Responsibilities

SAP Integration Architecture

Design and own the integration architecture between the Agentic ERP Platform and SAP ECC/EHP environments.
Define the tool taxonomy for SAP: determine which BAPIs, RFCs, and transactions become agent-consumable tools, and in what shape.
Design transaction boundary management: SAP LUW handling, commit/rollback strategies, concurrency controls, and data consistency guarantees for agent-initiated operations.
Enforce the Park/Post pattern: every SAP write tool ships in safe (park/draft) and full (post/submit) variants, ensuring agents can stage changes for human review before committing.
Implement the tiered autonomy progression for SAP tools: Read → Draft → Supervised → Autonomous, controlling which operations agents can execute at each trust level.

Connector Development

Build and maintain SAP system connectors that translate platform requests into BAPI/RFC calls, IDoc exchanges, or OData API interactions.
Implement data validation and transformation logic specific to SAP data models, structures, and business rules.
Design fallback mechanisms for integration path failures, including degraded-mode read-only access and queued write operations.
Build connection management for SAP environments: SAP JCo connection pooling, credential handling, and multi-system landscape support.

Domain Expertise & Guidance

Serve as the SAP ECC subject matter expert for the engineering team, advising on SAP-specific constraints, capabilities, and best practices.
Guide MCP Server Developers on SAP-specific tool implementations, schema design, and smart response patterns.
Design test strategies for SAP integration: sandbox environments, data fixtures, and regression suites.
Document SAP integration patterns, known limitations, and troubleshooting guides for the engineering team.

Cross-functional Collaboration

Collaborate with the Integration Lead (Oracle) to ensure consistent integration patterns and shared tooling across ERP platforms.
Work with AI Data Engineers on SAP data extraction for knowledge pipelines and retrieval systems.
Coordinate with QA Engineers on integration test coverage and validation strategies.
Provide input to the Security & Identity Lead on SAP-specific authentication and authorization requirements (SAP roles, authorisation objects).

Experience

12+ years of experience working with SAP systems, with deep knowledge of SAP ECC and Enhancement Packages.
8+ years of integration engineering experience: building APIs, connectors, or middleware for enterprise systems.
Hands-on experience with SAP integration interfaces: BAPIs, RFCs, IDocs, OData, and CDS views.
Experience designing integration architectures for complex, multi-module SAP implementations.
Awareness of S/4HANA is valued; ECC depth is primary.
Background in enterprise software support, SAP consulting, or B2B platforms preferred.

Technical Skills

Required

SAP ECC and EHP: BAPIs, RFCs, IDocs, OData services, and CDS views.
ABAP fundamentals: ability to read, debug, and where necessary extend ABAP code for integration purposes.
SAP JCo (Java Connector) for RFC/BAPI connectivity.
Java 21 with Quarkus 3.x for connector and tool server development.
RESTful API design and implementation.
PostgreSQL for platform-side data operations.
OpenTelemetry for distributed tracing across agent-to-tool-to-SAP integration boundaries.
Transaction management: SAP LUW, commit/rollback strategies, idempotency, and concurrency handling.
Git version control and CI/CD practices.
Testing: integration test design, mock services, and contract testing.

Preferred

Experience with SAP Cloud Platform Integration (CPI) or SAP Integration Suite.
Knowledge of SAP Gateway and OData service development.
Familiarity with the Model Context Protocol (MCP) or agent-tool interface patterns.
Understanding of durable execution patterns (Restate or equivalent) for long-running integration workflows.
Experience with SAP BTP (Business Technology Platform) and SAP HANA.
SAP authorisation concepts: roles, profiles, and authorisation objects for secure integration design.
S/4HANA awareness: API differences, compatibility layer, and migration considerations.

Skills & Competencies

Deep SAP ECC domain knowledge; understands ERP business processes, not just technical interfaces.
Integration mindset; designs for reliability, observability, and graceful failure handling.
Collaborative; works effectively with platform engineers, agent developers, and Oracle integration counterparts.
Clear communicator; can translate SAP-specific constraints into actionable guidance for the broader team.
Problem solver; experienced in diagnosing complex integration issues across system boundaries.
Self-motivated and effective in a remote environment.
Fluent in English (written and verbal).

Desired Qualifications

Bachelor's or Master's degree in Computer Science, Information Systems, or related field.
SAP certifications (SAP Technology Consultant, ECC, or Integration).
Experience in enterprise software support or SAP consulting.
Background in Rimini Street's supported SAP product lines is a strong advantage.

Location & Travel

Location: Remote, Brazil

Travel: Minimal; occasional travel for team meetings or training

Language

Fluent English required (written and verbal); Portuguese is a plus

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company

We dream big and innovate boldly.

Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community

We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies
Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries
US and international recognition for industry leadership and philanthropic efforts

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

ee:T3038,

About Rimini Street, Inc.

We are actively seeking an AI Data Engineer III. This is a remote role based in Brazil.

Position Summary

The AI Data Engineer is responsible for building the knowledge layer of Rimini Street’s Agentic ERP Platform—the data pipelines, RAG (Retrieval-Augmented Generation) systems, and embedding infrastructure that give AI agents access to the right information at the right time. This role owns how knowledge is ingested, processed, indexed, and retrieved to support intelligent agent behavior.

Reporting to the Sr. Director, Engineering, this engineer designs the data architecture that powers agent intelligence—from extracting knowledge from Rimini Street’s 15+ years of support case history to building real-time retrieval systems for customer-specific context. The ideal candidate combines strong data engineering fundamentals with modern AI/ML knowledge, particularly in embeddings, vector search, and retrieval optimization.

Essential Duties & Responsibilities

RAG Pipeline Development

Design and build RAG pipelines that retrieve relevant context from knowledge bases to augment AI agent responses.
Implement chunking strategies optimized for different content types: support tickets, documentation, policies, transaction records, and email threads.
Develop hybrid retrieval approaches combining dense embeddings, sparse search (BM25), and metadata filtering.
Build query understanding and reformulation logic to improve retrieval relevance.
Implement retrieval evaluation frameworks to measure and optimize precision, recall, and relevance.
Design reranking pipelines that prioritize the most relevant results for agent consumption.

Embedding & Vector Infrastructure

Implement and manage vector storage using PostgreSQL with pgvector extension, including index optimization for search performance.
Evaluate and select embedding models appropriate for enterprise content (technical documentation, business processes, ERP terminology).
Build embedding pipelines that process documents at scale with appropriate batching and error handling.
Implement incremental indexing strategies for real-time updates without full reprocessing.
Design multi-tenant vector architectures that isolate customer data while enabling efficient search.
Monitor and optimize vector search performance: latency, accuracy, and resource utilization.

Data Ingestion & Processing

Build data pipelines to ingest knowledge from diverse sources: Salesforce support tickets, ServiceNow cases, documentation repositories, email archives, and ERP transaction logs.
Implement ETL processes that clean, normalize, and enrich raw data for AI consumption.
Develop document processing pipelines: PDF extraction, HTML parsing, structured data normalization.
Build connectors to source systems including Salesforce, ServiceNow, SharePoint, and Confluence.
Implement data quality monitoring and alerting for ingestion pipelines.
Design data lineage tracking to understand how knowledge flows from source to agent consumption.

Knowledge Architecture

Design the knowledge architecture that organizes information across the Four-Spoke model: Policy Intelligence, Institutional Memory, Rimini Collective Intelligence, and Intelligent Escalation.
Build knowledge graphs and relationship models that capture connections between ERP concepts, processes, and solutions.
Implement metadata taxonomies that enable filtered retrieval by ERP system, module, version, customer, and topic.
Design versioning strategies for knowledge that evolves over time (policies, procedures, best practices).
Build feedback loops that capture which retrieved content was useful vs. ignored, enabling continuous improvement.

Cloud Data Platform Integration

Integrate with Snowflake for large-scale data processing, leveraging Cortex AI capabilities where applicable.
Build data pipelines that move and transform data between operational systems, Snowflake, and vector stores.
Implement data access patterns that respect customer data isolation and security boundaries.
Design efficient data synchronization between cloud data warehouse and real-time retrieval systems.
Optimize query patterns for cost-effective data processing at scale.

Experience

5+ years of data engineering experience, with at least 1-2 years focused on AI/ML data pipelines or RAG systems.
Hands-on experience building and optimizing RAG pipelines in production environments.
Strong experience with vector databases, embeddings, and similarity search.
Experience with ETL/ELT pipelines and data integration from diverse source systems.
Production experience with PostgreSQL and SQL-based data processing.
Background in Python for data processing and pipeline development.
Experience with enterprise data platforms (Snowflake, Databricks, or similar) preferred.
Exposure to enterprise software, ERP systems, or support/ticketing systems preferred.

Technical Skills

Required

Python for data engineering: pandas, data processing pipelines, async programming.
PostgreSQL with strong SQL skills; experience with advanced features (JSONB, full-text search, extensions).
Vector databases and embeddings: pgvector, or experience with Pinecone, Qdrant, Weaviate, or similar.
RAG concepts: chunking strategies, embedding models, retrieval methods, reranking.
ETL/ELT patterns and data pipeline orchestration (Airflow, Dagster, Prefect, or similar).
Data modeling for both relational and document-oriented use cases.
Git version control and CI/CD practices for data pipelines.
Understanding of API integration for data extraction (REST, GraphQL).

Preferred

Experience with Snowflake, including Cortex AI features for vector search and ML functions.
Familiarity with embedding models: OpenAI embeddings, Cohere, or open-source models (BGE, E5).
Experience with LlamaIndex, LangChain, or Haystack for RAG pipeline development.
Knowledge of document processing: PDF extraction (PyMuPDF, pdfplumber), HTML parsing, OCR.
Experience with Salesforce and/or ServiceNow data extraction and APIs.
Understanding of knowledge graphs and graph databases (Neo4j, or property graphs in PostgreSQL).
Experience with data quality frameworks and monitoring tools.
Familiarity with dbt for data transformation.
Exposure to enterprise search systems (Elasticsearch, OpenSearch).
Understanding of LLM fine-tuning and training data preparation.

Skills & Competencies

Strong analytical mindset with ability to understand complex data relationships and design efficient retrieval strategies.
Data quality obsession; understands that agent intelligence is only as good as the underlying data.
Systems thinker who designs for scale, reliability, and maintainability.
Collaborative; works effectively with GenAI Engineers to understand retrieval requirements and optimize for agent consumption.
Problem solver who can diagnose and resolve data pipeline issues quickly.
Clear communicator; able to explain data architecture decisions to technical and non-technical stakeholders.
Self-motivated and effective in a remote environment.
Fluent in English (written and verbal).

Desired Qualifications

Bachelor’s or Master’s degree in Computer Science, Data Science, or related field.
Experience in enterprise software companies or B2B SaaS platforms.
Background in information retrieval, search systems, or NLP.
Certifications in Snowflake, AWS Data Engineering, or similar.
Contributions to open source data or AI/ML projects.

Location & Travel

Location: Remote, Brazil
Travel: Minimal; occasional travel for team meetings or training

Language

Fluent English required (written and verbal)

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company

We dream big and innovate boldly.

Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community

We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies
Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries
US and international recognition for industry leadership and philanthropic efforts

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

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About Rimini Street, Inc.

We are actively seeking an Principal Oracle EBS Integration Architect. This is a remote role based in Brazil.

Position Summary

The Principal Oracle EBS Integration Architect builds and owns the integration layer between Rimini Street's Agentic ERP Platform and Oracle E-Business Suite environments. This role is responsible for designing and building the connectors, data mappings, and transaction flows that enable AI agents to read from and write to Oracle EBS safely and reliably. The broader Oracle integration roadmap includes JD Edwards and Siebel in future phases; this role focuses on EBS as the immediate priority.

Reporting to the VP, Platform Engineering, this specialist combines deep Oracle EBS domain knowledge with modern integration engineering skills. The ideal candidate understands EBS architectures, APIs, interface tables, concurrent programs, and data models at a level that allows them to design agent-safe integration patterns—defining which EBS operations become AI-consumable tools, handling transaction boundaries, and enforcing safe-write patterns across complex business processes.

Essential Duties & Responsibilities

Oracle EBS Integration Architecture

Design and own the integration architecture between the Agentic ERP Platform and Oracle E-Business Suite.
Define the tool taxonomy for Oracle EBS: determine which APIs, PL/SQL procedures, and interface table operations become agent-consumable tools, and in what shape.
Design ISG REST wrapper patterns for EBS, exposing PL/SQL procedures via Integration Service Gateway for agent consumption.
Design transaction boundary management: commit/rollback strategies, concurrent request handling, and data consistency guarantees for agent-initiated operations.
Enforce the Park/Post pattern: every EBS write tool ships in safe (draft/hold) and full (post/submit) variants, ensuring agents can stage changes for human review before committing.
Implement the tiered autonomy progression for EBS tools: Read → Draft → Supervised → Autonomous, controlling which operations agents can execute at each trust level.

Connector Development

Build and maintain Oracle EBS connectors that translate platform requests into API calls, interface table inserts, or concurrent program submissions.
Implement data validation and transformation logic specific to EBS data models and business rules.
Design fallback mechanisms for integration path failures, including degraded-mode read-only access and queued write operations.
Build connection management for EBS environments: JDBC connection pooling, credential handling, and multi-instance support.

Domain Expertise & Guidance

Serve as the Oracle EBS subject matter expert for the engineering team, advising on EBS-specific constraints, capabilities, and best practices.
Guide MCP Server Developers on EBS-specific tool implementations, schema design, and smart response patterns.
Design test strategies for EBS integration: mock environments, data fixtures, and regression suites.
Document EBS integration patterns, known limitations, and troubleshooting guides for the engineering team.
Provide forward-looking input on JD Edwards and Siebel integration approaches as those phases approach.

Cross-functional Collaboration

Collaborate with the Integration Lead (SAP) to ensure consistent integration patterns and shared tooling across ERP platforms.
Work with AI Data Engineers on Oracle data extraction for knowledge pipelines and retrieval systems.
Coordinate with QA Engineers on integration test coverage and validation strategies.
Provide input to the Security & Identity Lead on Oracle-specific authentication and authorization requirements.

Experience

12+ years of experience working with Oracle E-Business Suite, with deep knowledge of EBS modules, APIs, and data architecture.
5+ years of integration engineering experience: building APIs, connectors, or middleware for enterprise systems.
Hands-on experience with EBS integration interfaces: PL/SQL APIs, interface tables, concurrent programs, and Oracle REST Data Services (ORDS).
Experience designing integration architectures for complex, multi-module EBS implementations.
Awareness of JD Edwards and/or Siebel is valued for future-phase planning.
Background in enterprise software support, Oracle consulting, or B2B platforms preferred.

Technical Skills

Required

Oracle E-Business Suite: APIs, interface tables, concurrent programs, and module data models.
Oracle PL/SQL for database-level integration and ISG REST wrapper development.
Java 21 with Quarkus 3.x for connector and tool server development.
RESTful API design and implementation.
PostgreSQL for platform-side data operations.
OpenTelemetry for distributed tracing across agent-to-tool-to-EBS integration boundaries.
Transaction management: commit/rollback strategies, idempotency, and concurrency handling.
Git version control and CI/CD practices.
Testing: integration test design, mock services, and contract testing.

Preferred

Experience with Oracle REST Data Services (ORDS) or Oracle Integration Cloud.
Familiarity with the Model Context Protocol (MCP) or agent-tool interface patterns.
Understanding of durable execution patterns (Restate or equivalent) for long-running integration workflows.
JD Edwards experience: Business Services, orchestrations, and inclusive/exclusive security modes.
Siebel experience: Siebel Object Interfaces, EAI, and web services.
Experience with Oracle Cloud Infrastructure (OCI) and Oracle Autonomous Database.
Knowledge of Oracle SOA Suite or Oracle Service Bus.

Skills & Competencies

Deep Oracle EBS domain knowledge; understands ERP business processes, not just technical interfaces.
Integration mindset; designs for reliability, observability, and graceful failure handling.
Collaborative; works effectively with platform engineers, agent developers, and SAP integration counterparts.
Clear communicator; can translate Oracle-specific constraints into actionable guidance for the broader team.
Problem solver; experienced in diagnosing complex integration issues across system boundaries.
Self-motivated and effective in a remote environment.
Fluent in English (written and verbal).

Desired Qualifications

Bachelor's or Master's degree in Computer Science, Information Systems, or related field.
Oracle certifications (OCA, OCP, or Oracle Cloud Infrastructure).
Experience in enterprise software support or Oracle EBS consulting.
Background in Rimini Street's supported Oracle product lines is a strong advantage.

Location & Travel

Location: Remote, Brazil

Travel: Minimal; occasional travel for team meetings or training

Language

Language: Fluent English required (written and verbal); Portuguese is a plus

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company

We dream big and innovate boldly.

Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community

We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies
Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries
US and international recognition for industry leadership and philanthropic efforts

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

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About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources toward strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations that selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

We are actively seeking a Sr. Architect ServiceNow Agentic AI and ERP, based in Brazil to support clients across LATAM. This is a hands-on, client-embedded delivery role combining agentic AI engineering, deep ServiceNow platform expertise and enterprise ERP process experience. The engineer will work directly with clients to rapidly translate ambiguous business problems into production solutions, operating remotely with onsite visits as engagements require.

Position Summary

Reporting to the VP, Innovation Solution Delivery, the Sr. Architect ServiceNow Agentic AI and ERP, embeds with enterprise clients to design, build and operationalize production solutions that transform ERP-centered business processes. ServiceNow will be a primary experience, workflow, AI governance and orchestration layer over systems of record such as SAP, Oracle E-Business Suite and JD Edwards. The role remains first and foremost a hands-on Forward Deployed Engineer position, accountable for rapidly converting client problems into working software and for delivery from discovery and architecture through build, cutover, early production and structured handover to ongoing support.

This person must bring deep, current and hands-on ServiceNow engineering experience, including the ability to implement and operationalize AI Control Tower, Now Assist and ServiceNow Otto, AI Agents and agentic workflows, and Zero Copy Connector for ERP, formerly ERP Canvas. They must use these capabilities as part of an end-to-end client solution while remaining accountable for the broader engineering outcome, including ERP integration, security, data architecture, release management, adoption and production reliability. This is not a purely advisory, presales or platform administration role.

Essential Duties and Responsibilities

Lead technical discovery with client business and technology teams, identify high-value ERP process opportunities and translate them into clear engineering deliverables and measurable success criteria.

Map current-state processes and design improved end-to-end experiences across functions such as procurement, finance, order-to-cash, supply chain, customer service and employee operations.

Design ServiceNow-led target architectures in which ServiceNow serves as the engagement, workflow and orchestration layer while SAP, Oracle E-Business Suite, JD Edwards and other enterprise platforms remain integrated systems of record.

Build production solutions hands-on using ServiceNow capabilities, including scoped applications, App Engine, Flow Designer, IntegrationHub, Service Portal or UI Builder, APIs, data models, security controls and platform governance.

Implement and operationalize ServiceNow AI Control Tower capabilities covering AI asset discovery, inventory, ownership, lifecycle governance, risk and compliance, security, runtime observation, adoption and value measurement across ServiceNow and third-party AI environments.

Configure AI Control Tower integrations and relationships across AI systems, models, agents, prompts, datasets, MCP servers, identities, business applications and services, ensuring ownership, lineage and control status are represented accurately.

Design and implement ERP integration solutions using Zero Copy Connector for ERP, formerly ERP Canvas, IntegrationHub, MID Server, remote tables, extraction tables, REST, BAPI, OData, IDoc and appropriate middleware patterns.

Configure and extend Now Assist, ServiceNow Otto, AI Agents and agentic workflows, including grounding sources, AI Search, agent tools, workflow triggers, orchestration, approvals, evaluation and user-facing experiences.

Assess client ServiceNow environments for required products, plugins, platform releases, roles, data readiness, integrations, regional availability and licensing dependencies before committing to a target architecture or delivery plan.

Translate client use cases into deployable increments, personally build critical solution components, validate them with users and iterate rapidly based on production evidence and field feedback.

Design and implement agentic AI experiences on ServiceNow and connected AI platforms, including agent orchestration, retrieval, prompt architecture, guardrails, human approvals and safe tool execution.

Integrate ServiceNow with ERP and enterprise platforms using secure REST, event-driven and middleware patterns, with clear ownership of data, transactions, identity, error handling and auditability.

Write production-grade code and configuration within the client delivery environment, source control, CI/CD practices and release governance, including change approvals, separation of duties, audit evidence and rollback planning.

Implement enterprise-safe agent actions with permission scoping, approval gates, audit trails and rollback paths for actions that affect systems of record.

Create evaluation suites and production observability that identify hallucinations, grounding gaps, regressions, latency, errors, output drift and adoption issues.

Work directly with client security, architecture, data and ERP teams to align identity, secrets management, network controls, compliance and operational support requirements.

Stay accountable through testing, cutover and the first production iteration cycle, then complete a structured handover with documentation, runbooks and knowledge transfer.

Act as an escalation resource after handover when issues require deeper ServiceNow, integration, agentic AI or architectural expertise.

Build trusted relationships with client engineering, ERP, security and business stakeholders, and communicate clearly with both technical teams and executives.

Convert field learning into reusable accelerators, reference architectures, implementation patterns and delivery methods for the Innovation Solution Delivery organization.

Experience

This is a Principal-level, hands-on delivery role. We are looking for an engineer who can operate independently inside complex enterprise environments and take direct accountability for production outcomes. The successful candidate will combine deep ServiceNow delivery experience with strong ERP process grounding, enterprise integration capability and recent applied AI or agentic AI experience.

12+ years of professional engineering or enterprise platform delivery experience, with significant hands-on production delivery rather than purely advisory experience.

5+ years of hands-on ServiceNow architecture, engineering and implementation experience, including direct responsibility for production configuration, development, integration and release outcomes across complex enterprise environments.

Demonstrated implementation experience with at least two of the following: AI Control Tower, Now Assist, ServiceNow Otto, AI Agents, App Engine, IntegrationHub, Zero Copy Connector for ERP or ERP Canvas, AI Search, UI Builder, Service Portal, Integrated Risk Management or Security Operations.

Hands-on experience integrating ServiceNow with at least one major ERP platform such as SAP, Oracle E-Business Suite or JD Edwards, preferably using Zero Copy Connector for ERP or ERP Canvas, remote tables, extraction tables, IntegrationHub and MID Server.

Demonstrated business-process depth in one or more core ERP domains such as procurement, finance, order-to-cash, supply chain or customer operations.

2+ years delivering AI or machine learning solutions into production, with recent hands-on agentic or LLM-based work strongly preferred.

Practical experience configuring AI Control Tower or an equivalent enterprise AI governance capability, including AI asset inventory, discovery, ownership, lifecycle, risk, controls, monitoring and value measurement.

Hands-on experience building or deploying ServiceNow AI Agents and agentic workflows through AI Agent Studio or equivalent ServiceNow tooling, including agent instructions, tools, orchestration, grounding, testing and human supervision.

Evidence of personally building and troubleshooting production solutions rather than operating solely in an advisory, presales or program-management capacity.

Proven track record working directly with Fortune 500 or Global 2000 clients in ambiguous, complex and regulated environments.

Track record of owning the full delivery lifecycle, including discovery, architecture, build, testing, cutover, handover and escalation support.

Demonstrated ability to work effectively across distributed LATAM and global teams and to communicate confidently with business, ERP and technology stakeholders.

Required Skills

Deep ServiceNow platform engineering expertise, including scoped applications, App Engine, Flow Designer, Workflow Studio, IntegrationHub, MID Server, UI Builder, Service Portal, scripting, platform data models, access controls, automated testing and release governance.

Ability to apply ServiceNow as a transformation layer over ERP processes, improving the user experience and workflow without creating unnecessary duplication of ERP logic or compromising the ERP system of record.

Hands-on ServiceNow AI and agentic expertise across Now Assist, ServiceNow Otto, AI Agent Studio, AI Agents, agentic workflows, AI Search, retrieval and grounding, agent tools, human approvals, evaluation, observability and responsible AI controls.

AI Control Tower expertise covering AI discovery and inventory, asset relationships, governance workflows, lifecycle controls, AI risk and compliance, identity and access visibility, runtime observation, adoption and value measurement.

ERP integration interface knowledge across REST, BAPI, OData, IDoc, Oracle EBS ISG services, event-driven integration and middleware patterns, including transaction ownership, data residency, error handling and reconciliation.

Ability to assess ServiceNow release compatibility, plugin and Store application dependencies, entitlements, user roles, data readiness and regional availability constraints.

ERP modernization and integration expertise using Zero Copy Connector for ERP, formerly ERP Canvas, ERP models, remote and extraction tables, App Engine for ERP, IntegrationHub, MID Server and secure transactional integration with SAP, Oracle E-Business Suite, JD Edwards or comparable systems of record.

Production engineering capability in JavaScript or TypeScript and Python, plus strong API, integration and data-handling skills.

Enterprise integration fundamentals, including REST, event-driven patterns, middleware, identity flows such as OIDC and SAML, and secure deployment into client-controlled environments.

SQL and data modelling fluency, including the ability to reason about data quality, lineage, permissions and operational semantics across ServiceNow and ERP systems.

Hands-on retrieval-augmented generation, agent orchestration, evaluation, observability, prompt design and human-in-the-loop controls.

Agent tool execution and governance, including MCP or equivalent interfaces, scoped credentials, permission boundaries, approval gates, audit trails and safe execution controls.

UI and experience-layer fluency using ServiceNow UI Builder, Service Portal and modern web frameworks where needed to deliver intuitive enterprise experiences.

Exceptional written and verbal communication for technical and executive audiences, with strong consulting judgment, autonomy, resilience and practical delivery discipline.

Fluent professional English and Portuguese are required. Spanish is an advantage.

Education

Bachelor's degree in computer science, engineering, information systems or a related field, or equivalent practical experience. Relevant ServiceNow certifications, including Certified System Administrator and advanced implementation, application developer or architecture credentials, are strongly preferred.

Location and Travel

Based in Sao Paulo, Brazil, supporting LATAM and global client engagements. The role operates in a remote-first model with onsite client work as required. Travel is typically up to 25 percent for client delivery, workshops, prospects, partners and company events.

Language

Fluent English required (written and verbal)

Why Rimini Street?

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company

We dream big and innovate boldly.

Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community

We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017

Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies

Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries

US and international recognition for industry leadership and philanthropic efforts

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

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Position Summary

Essential Duties & Responsibilities

Experience

Technical Skills

Skills & Competencies

Desired Qualifications

Location & Travel

Accelerating Company Growth

Position Summary

Essential Duties and Responsibilities

Additional Duties & Responsibilities

Education

Experience

Skills

Position Summary

Essential Duties & Responsibilities

Experience

Technical Skills

Skills & Competencies

Desired Qualifications

Location & Travel

Position Summary

Essential Duties & Responsibilities

Experience

Technical Skills

Skills & Competencies

Desired Qualifications

Role Overview

Key Responsibilities

Required Experience

Required Technical Skills

Preferred Skills

The Opportunity

What You'll Do

What You'll Bring

About the team

The role

What you’ll do

What we’re looking for

Technical Competencies

Nice to have

How this role fits

The Opportunity

What You'll Do

What You'll Bring

The Opportunity

What You'll Do

What You'll Bring

The Opportunity

What You'll Do

What You'll Bring

15+ years of experience in enterprise software sales, with a strong focus on SAP services.

Proven track record of exceeding multi-million-dollar global revenue targets.

Deep understanding of SAP Support, AMS, and Consulting business models.

Experience managing global teams and driving cross-regional alignment.

Strategic thinker with strong operational rigor and execution discipline.

Exceptional communication, leadership, and stakeholder management skills.

Ability to thrive in a fast-paced, matrixed environment.

Bachelor’s degree or equivalent, MBA preferred

Remote, EMEA

What You’ll Do

Position Summary

Essential Duties & Responsibilities

Experience

Technical Skills

Skills & Competencies

Desired Qualifications

Location & Travel

Language

Why Rimini Street?

Accelerating Company Growth

Position Summary

Essential Duties & Responsibilities

Experience

Technical Skills

Skills & Competencies

Desired Qualifications

Location & Travel

Accelerating Company Growth

Position Summary