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At ING Australia, we're looking for a curious, commercially minded Product Owner to help shape and deliver customer onboarding and engagement programs that make a real impact.

This isn't your traditional Product Owner role focused solely on software delivery. Instead, you'll sit at the intersection of marketing, analytics, digital and delivery, bringing together people, ideas and capabilities to create customer experiences that drive meaningful business outcomes.

Working closely with stakeholders across the business, you'll help design customer journeys, solve complex problems and turn ideas into reality. From shaping campaign strategies and interventions through to delivery and optimisation, you'll play a key role in influencing customer growth, engagement and business performance.

We're looking for someone who's naturally curious, enjoys solving problems and loves working with others to make things happen. You'll get a kick out of bringing ideas to life, challenging the status quo and seeing the direct impact of your work in market.

If you enjoy taking ownership, navigating complexity and bringing people together to achieve a common goal, you'll thrive in this role.

What you'll do

Lead prioritisation, planning and delivery across multiple initiatives, managing timelines, dependencies, risks and stakeholder expectations.

Establish effective ways of working that enable the team to deliver with consistency and predictability, while supporting sustainable workloads and team wellbeing.

Design, scope and deliver customer acquisition and engagement initiatives across digital channels, partnering with Marketing, Digital, Martech and Analytics teams.

Facilitate workshops and design sessions to define customer journeys, customer interventions and campaign strategies that balance customer needs with business outcomes.

Analyse campaign performance, customer data and targeting approaches, using insights to optimise outcomes and continuously improve customer experiences.

Partner with cross-functional teams to ensure solutions are practical, compliant, well documented and delivered with speed, quality and transparency.

What we're looking for

Experience leading complex programs, campaigns or customer initiatives, with strong Agile delivery experience and the ability to manage critical paths, dependencies and competing priorities.

Proven analytical and problem-solving capability, including basic SQL skills and the ability to interpret data, challenge assumptions and troubleshoot campaign performance.

Exceptional stakeholder management skills, with the confidence to facilitate workshops, influence decisions and align diverse teams around a common outcome.

Experience translating business objectives into practical customer solutions, understanding both what is possible and what is achievable within delivery constraints.

A highly organised, detail-oriented and proactive approach, coupled with genuine ownership, curiosity and a passion for delivering outcomes that make a difference.

What’s in it for you?

Discounted ING Health Insurance

An additional Rest Day to support your wellbeing

An IMPACT day to volunteer on approved sustainability activity

About Us
At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more? 

Contact: Skye Griffiths on skye.griffiths@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close Thursday 19 November

Before you apply 
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your Manager  

#LI-DNI

91:T10d8,

Make an impact where risk, data and regulation come together!

We’re looking for two Senior Analysts – Risk to join our COO Data Delivery – Risk team and help shape how we deliver regulatory reporting across ING Australia.

You’ll play a key role in delivering risk and regulatory change, turning complex requirements into practical, data-driven solutions and supporting initiatives from requirements and analysis through to testing and implementation.

Working across Market Risk, Credit Risk and regulatory reporting, you’ll collaborate with stakeholders across Risk, Finance, Data, Technology and Operations to strengthen reporting, data quality and controls across ING Australia.

What you’ll do

Translate regulatory and risk requirements into clear business requirements, data definitions and reporting solutions.
Support regulatory change across the end-to-end data lifecycle, from requirements and data discovery through testing and implementation.
Analyse data, investigate issues and strengthen reporting accuracy, controls and data quality.
Partner across Risk, Finance, Data, Technology and Operations to deliver regulatory outcomes.
Support Market Risk, Credit Risk and broader regulatory reporting initiatives.

What we’re looking for

Strong understanding of risk and regulatory projects within banking or financial services.
End-to-end data experience, including data flows, analysis, testing, controls and implementation.
Understanding of Credit Risk and/or Market Risk use cases and user stories.
Strong stakeholder management skills across business, Risk, Data and Technology teams.
Knowledge of prudential standards and regulatory reporting, with SQL/SAS experience highly regarded.
Strong analytical, problem-solving and communication skills...

What’s in it for you?

Discounted ING Health Insurance.
An additional Rest Day to support your wellbeing.
An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sounds like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more?

Contact: Mia Annamalai at mia.annamalai@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close on 20th Nov

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92:T1885,

At ING, we're committed to helping our customers stay a step ahead by delivering safe, compliant and customer-focused banking experiences. We're seeking an experienced Senior Manager, Issues, Events & Remediation, partnering across Mortgages, Consumer Lending and Insurance to manage risk matters, regulatory obligations and customer outcomes in a fast-paced environment.

This is a highly visible leadership role where you'll lead a team responsible for managing events, issues, regulatory responses and customer remediation activities, while providing regular updates and insights to senior stakeholders and leadership teams.

This is an opportunity to lead a critical function within Retail Banking that helps protect customers, meet regulatory obligations and strengthen the way ING manages risk. You'll work with senior leaders across the business, influence strategic decisions and lead a team that plays a pivotal role in delivering safe and sustainable outcomes for our customers and the organisation.

What you'll do

Lead and develop a team of specialists responsible for incident, event and remediation management across Mortgages, Consumer Lending and Insurance.

Oversee the end-to-end management of significant incidents and events, including matters requiring immediate regulatory notification and escalation.

Lead customer remediation activities, ensuring timely delivery, strong governance and positive customer outcomes.

Prepare and deliver high-quality reporting and updates to executives and leadership forums, providing clear visibility of risks, incidents and remediation progress.

Lead responses to regulatory enquiries, reviews and requests, coordinating stakeholders and driving outcomes to tight deadlines.

What we're looking for

Proven people leadership experience, with a track record of building and leading high-performing teams.

Strong incident, event or issue management experience gained within banking, insurance or broader financial services.

Exceptional executive-level written and verbal communication skills, including preparation of papers, updates and reporting for senior leadership.

Demonstrated experience managing regulatory responses and working with regulators on complex or high-profile matters.

Strong decision-making, prioritisation and stakeholder management skills, with the ability to drive outcomes in a fast-paced environment with competing demands.

What’s in it for you?

Discounted ING Health Insurance

An additional Rest Day to support your wellbeing

An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more? 

Contact: Skye Griffiths on skye.griffiths@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close Friday, 23rd October

#LI-DNI

93:T1f73,

Sydney | Digital & Assisted Channels Tribe | Retail Banking

Are you passionate about creating exceptional digital experiences that make banking simpler for customers and drive better commercial outcomes?

We’re looking for an experienced people and delivery leader to shape the future of digital sales and servicing across app and web. Leading a team of Product Leads and multiple agile squads, you’ll drive the delivery and optimisation of key digital journeys, from our public website, CMS and search experience to enabling product sales, self-service and straight-through processing.

Working closely with Product, Technology and Global teams, you’ll help connect journeys across the organisation, bring more servicing into digital channels and reduce the need for customers to contact us. It’s an exciting opportunity for someone who enjoys working at the intersection of customer experience, product, technology and commercial outcomes, while leading teams through the next stage of our mobile led digital transformation.

What You'll Do

Lead the digital sales and service strategy and roadmap across app and web, turning customer needs, commercial opportunities and regulatory requirements into clear priorities.
Own and optimise the public website as a key digital channel, continuously improving its content and experience to support customer needs, drive acquisition and create a seamless pathway into the app.
Own the CMS and digital content capabilities across web and app, ensuring content is easy to manage, relevant and consistent, while continuously improving search and discoverability.
Enable digital sales and acquisition journeys, partnering across the business to improve conversion and deliver reusable digital capabilities that support multiple products.
Drive greater digital self-service and straight-through processing, making it easier for customers to get things done digitally and reducing the need to contact the service centre.
Connect delivery across product, technology and global teams, creating consistent, intuitive journeys and making effective use of reusable capabilities and design patterns.
Lead, coach and develop Product Leads and agile squads, strengthening product craft, accountability and delivery excellence.

What We're Looking For

Experience leading digital product delivery teams within banking, financial services or similarly complex global environments.
Exceptional experience across web or mobile app delivery, with exposure to both highly regarded.
Confidence partnering with engineers and technology teams, with an understanding of how digital products are designed, built and brought to market in an agile way.
A collaborative and influential stakeholder manager who can navigate competing priorities and build strong relationships across business and technology teams.
A pragmatic, curious and structured leader who enjoys understanding the true content, bringing clarity to complexity and helping teams perform at their best.

Why This Role?

Lead a team with genuine impact on the customer journeys in both our web and app channel..

Influence the future direction of digital self-service and digital sales
Work within a highly collaborative agile environment alongside experienced product, design and engineering teams.

Be part of a large-scale digital transformation agenda with significant visibility across the organisation, bringing our app to the next level.

Opportunity to work with both local and global stakeholders, contributing to initiatives that have broad customer and business impact.

Application Information

To help us better understand your experience, we encourage candidates to include a cover letter highlighting:

Your experience leading digital product, web and/or mobile app initiatives.

Examples of working with agile squads and technology teams to deliver customer outcomes.

Leadership experience, particularly leading leaders and developing high-performing teams.

Experience within banking, financial services or other complex customer-focused environments.

What excites you most about this opportunity and how your background aligns with the role.

We recognise that not every candidate will meet every criterion. If this opportunity excites you and you believe your experience could add value to the team, we'd love to hear from you.

What’s in it for you?

Discounted ING Health Insurance

An additional Rest Day to support your wellbeing

An IMPACT day to volunteer on approved sustainability activity

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more? 

Contact: Skye Griffiths on skye.griffiths@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close Friday 20 November

#LI-DNI

94:T19fd,

This is a role where your decisions carry real weight. As Head of FCC Advisory & Control and Escalations, you lead a 44-FTE second-line function spanning Retail and Wholesale Banking in the Netherlands. You shape FCC governance, steer complex and high-impact decisions, and help transform how ING uses data, analytics and technology to strengthen financial crime risk management.

As a senior Financial Crime Compliance (FCC) leader, you bring together regulatory, risk and business expertise to protect the integrity of the financial system while enabling responsible growth. You will have the opportunity to help shape the future direction of FCC NL as risks, regulation and technology continue to evolve.

The team

You lead FCC NL Advisory & Control and Escalations, a key pillar of ING's second line of defence in the Netherlands. The function comprises three specialised teams focused on advisory and control, monitoring and oversight, and decision-making on complex escalations across Retail and Wholesale Banking.

You work in a high-stakes, high-visibility environment with senior stakeholders across FCC Intelligence & Investigations, Group FCC, Legal and first-line leadership. Together, you ensure that ING meets regulatory expectations, manages financial crime risks appropriately and continues to develop its FCC approach.

The culture combines constructive challenge with strong collaboration. Critical thinking, integrity, practical delivery and innovation are central to how we work and lead.

Roles and responsibilities

You provide strategic leadership and are a key voice in shaping FCC NL. You lead through others while actively steering complex decisions, transformation and governance.

Lead and develop a 44-FTE function comprising three FCC teams responsible for functional oversight and escalations within ING Retail NL and Wholesale Banking NL.
Create a high-performing environment with strong ownership, accountability, integrity and collaboration.
Define and drive the strategic direction of second-line governance, aligned with ING’s global FCC framework and the needs of ING NL.
Drive practical transformation to keep FCC fit for purpose and continuously improve how the function operates, using data, analytics, new technologies and AI to strengthen decision-making, improve oversight effectiveness and increase efficiency.
Advise senior leadership and the Head of FCC on critical decisions and regulatory positioning.
Represent FCC NL in senior management discussions and navigate the interaction between ING NL, Group FCC and other Group stakeholders, particularly for Wholesale Banking.
Oversee high-impact KYC-related MLRO escalations, ensuring consistent, defensible and risk-based outcomes.
Challenge the first line of defence on compliance risks, controls and change initiatives at a strategic level.
Drive integrated financial crime risk assessments across Retail and Wholesale Banking.
Translate complex regulatory expectations into clear, actionable frameworks and guidance in collaboration with Group FCC and other stakeholders.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

If you meet the essential requirements, we encourage you to apply even if you do not meet every preferred criterion. We welcome different perspectives and career paths.

Essential experience and capabilities

15+ years in FCC, compliance, risk management or a related regulated environment, including substantial senior leadership experience.
Proven ability to lead and inspire multiple teams through transformation, build ownership and accountability, and deliver strategic improvement.
Experience applying data, analytics, AI/ML or other new technologies, for example in transaction monitoring, screening, risk assessment or oversight.
Strong senior stakeholder management and communication skills, including the ability to provide constructive challenge, influence decisions and represent FCC NL in governance forums.
In-depth AML, KYC/CDD and sanctions expertise across Retail and Wholesale Banking, with substantial Wholesale Banking experience and strong knowledge of second-line responsibilities.
Sound, risk-based judgement in complex, high-impact situations.
Experience translating regulation into practical governance, controls and decision-making guidance.
Experience navigating complex organisations with local and global stakeholders.

Preferred

Strong understanding of local and Group dynamics and collaboration.
Experience engaging directly with regulators, auditors or other supervisory stakeholders.
Familiarity with FCC tooling and systems supporting screening, monitoring and case management.
Relevant professional or academic qualifications and certifications, such as ACAMS.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.
The benefits of working with us at ING include:

25-28 vacation days depending on contract
Pension scheme
13th month salary
8% Holiday payment
Hybrid working
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward?
Discover what we do and what we can offer you.

Questions?
Please visit our Frequently Asked Questions section to find some answers on questions you might have.
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

95:Te4a,

Your role & work environment

As Legal Operations Lead within ING Belgium’s Legal Department, you will play a pivotal role in shaping the future of the legal function. Combining legal insight, operational expertise, and project leadership, you will drive initiatives that make Legal more efficient, innovative, and future-ready.

You will join the Corporate Support & Legal Operations (CLO) team and report to the Head of CLO.

Your key responsibilities

Drive operational excellence by reviewing, optimizing, and implementing legal processes and ways of working.
Identify opportunities for innovation, automation, and continuous improvement across the Legal function.
Lead strategic projects and change initiatives impacting the Legal department and its stakeholders.
Plan, coordinate, and deliver projects using appropriate project management methodologies.
Translate legal requirements into efficient operational processes and practical solutions.
Leverage technology, AI, and data-driven approaches to improve Legal operations.
Collaborate closely with stakeholders across the organization and build strong working relationships.
Ensure activities, decisions, risks, and project progress are appropriately documented and communicated.

What we are looking for

You are a proactive and solution-oriented professional who enjoys challenging the status quo and driving meaningful change in a complex environment.

You bring:

Strong understanding of the legal function within a financial institution or complex international environment.
Experience in process improvement, transformation, operational excellence, or project management.
Knowledge of or strong interest in AI, technology, data enablement, and digital transformation.
Excellent analytical, planning, research, drafting, and negotiation skills.
Strong stakeholder management and communication capabilities.
The ability to influence, engage, and inspire colleagues through change.
A hands-on mentality with a pragmatic and results-driven approach.
Curiosity, resilience, and eagerness to learn and grow.

Education & experience

A degree in Law, Economics, Business, or a related field is an asset.
Demonstrable experience in Legal Operations, transformation, process management, project management, or a related area is highly valued.
Genuine interest in the legal function and its interaction with business and technology.

Languages

Professional working proficiency in Dutch, French, and English (spoken and written).

What we offer

At ING, you'll work in an agile and collaborative environment where innovation, personal growth, and continuous learning are encouraged.

We offer:

Challenging and meaningful work with visible impact.
The opportunity to lead high-profile transformation and innovation initiatives.
A collaborative international environment with inspiring colleagues and stakeholders.
Continuous development opportunities, training, and knowledge sharing.
Flexible compensation and benefits.
A culture that values new ideas, entrepreneurship, and collaboration.

Ready to help shape the future of Legal at ING Belgium? Apply now and join us in changing the future of banking.

96:T2740,

Do you want to shape how ESG risks are quantified within a global bank? In this role, you’ll work at the intersection of climate, data and financial risk and join the ESG Risk Modelling team in Milan; building models that help ING better understand and manage the impact of environmental and social change. From developing new methodologies to improving existing tools, your work will directly influence how we assess risk and support more sustainable decision-making.

The role offers the opportunity to work across the full model lifecycle, from methodology definition and data analysis to model development, validation, regulatory interaction and implementation. You will be part of an international environment, working closely with ING's model development teams in Amsterdam and collaborating with stakeholders across Risk Management, Front Office, Model Risk Management and other functions

The team
You will join the ESG Risk Analytics team, part of Integrated Risk, focusing on the quantification and identification of ESG risks across ING. The team works on areas such as scenario analysis, stress testing and model development to translate ESG developments into actionable risk insights.

Following recent growth, the department has evolved into two specialised sub-teams: one focused on frameworks and governance, and one focused on analytics. This role sits in the analytics team, where the focus is on hands-on modelling, building tools and advancing ESG risk methodologies.

You will work in a collaborative, international environment where curiosity and knowledge-sharing are key; and where ESG is still evolving, giving you room to shape how things are done.

Roles and responsibilities
In this role, you will contribute to both building new capabilities and improving existing ESG risk models:

Developing and enhancing methodologies for ESG risk assessment, including Double Materiality Assessment. This includes the full tool development lifecycle, including methodology definition and implementation, data collection and analysis, development, calibration, documentation, monitoring and production implementation.
Perform portfolio-level and counterparty-level analyses to support the ongoing use of models and ad hoc initiatives requiring in-depth understanding of methodologies, assumptions and model limitations.
Contributing to scenario analysis and stress testing to quantify ESG risks.
Using and applying internal tools, including models assessing physical climate risks (e.g. exposure to natural hazards based on geospatial data) and tools translating ESG risk into a financial impact for ING’s corporate counterparties.
Translating complex ESG and climate data into meaningful risk insights and model outputs, communicating modelling approaches, results, assumptions and limitations clearly to both technical and non-technical stakeholders, including senior management.
Coordinate and collaborate with relevant stakeholders across risk, sustainability and business teams.
Support initiatives arising from regulatory and supervisory requirements, as well as internal and external audit activities.

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Education & experience: bringing a university degree in a quantitative field such as finance, economics, engineering or natural sciences, combined with relevant experience (typically 2+ years) in financial risk, model development or a related domain.
Strategic thinking & implementation: developing and evolving ESG risk models and methodologies and translating complex data into robust approaches for risk assessment and integration into frameworks such as business strategy.
Risk expertise: understanding ESG risk drivers, their transmission into different financial risk types, and applying this knowledge in developing models and scenario analysis (e.g. stress testing, climate scenarios).
Quantitative modelling: applying strong modelling skills and programming (e.g. Python, SAS or similar) to build, maintain and improve ESG and financial risk tools.
Climate & ESG knowledge: bringing knowledge of climate, nature and ESG developments, or demonstrating the curiosity and ability to quickly build this expertise and apply it to financial risk modelling.
Advanced data application: strong quantitative, statistical and analytical skills, with experience working with large and complex datasets.
Stakeholder management: balancing input from different stakeholders across risk, business and sustainability functions, and aligning modelling approaches with regulatory and strategic objectives. Ability to communicate complex technical topics clearly to senior management and non-technical stakeholders
Communication & collaboration: translating complex ESG and risk concepts into clear methodologies and insights and working effectively in international and multidisciplinary teams.
Problem solving and intellectual curiosity: applying strong problem-solving skills and working independently on complex quantitative challenges, combined with a creative and innovative mindset, intellectual curiosity and a willingness to challenge existing approaches.
English proficiency: communicating fluency in English, both written and spoken.

Contract Offer:

Working Conditions: Permanent employment contract

Working Hours: Full time (37 hours per week)

Applicable Collective Labour Agreement: National Collective Labour Agreement for employees in the credit sector (NCLA)

Location: Milan (hybrid)

Starting Annual Base Salary: 48.000€

Variable remuneration: in line with the applicable remuneration policies (with a target based on the role, outcomes linked to the Group, Business line/function and individual performance)

Our compensation approach is built on objective, gender-neutral criteria aligned with the role’s core requirements. That said, we believe talent goes beyond any framework: your total reward package will be tailored to reflect your unique experience, skills, and potential, ensuring we fully recognize the value you bring.

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

Flexible Smart Working
Competitive base salaries and performance-based bonuses
Meal vouchers and corporate restaurant and bar
Health insurance and Accident insurance
Pension fund and welfare plan
Diverse cultures & Innovative mindsets
International Environnent and Talent Program
Commitment to sustainability
Lots of training development opportunities to help you grow
Lots of moments dedicated to physical and mental well-being
A special day off when it is your birthday: we call it #doyourbirthday!
And of course, we can’t forget free water & coffee at the office!

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.

‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.

Do you think you are "a step ahead"? Apply now!

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Job Application Safety Reminder ⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.
Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com
No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.

If you suspect suspicious activity, report it immediately. Your safety matters to us.

97:T10da,

Du bist in den Kapitalmärkten zuhause, begeisterst Dich für intelligentes Risikomanagement und quantitative Analysen? Du möchtest mit modernen Modellen und Daten fundierte Entscheidungen unterstützen und dabei in einem internationalen und agilen Umfeld arbeiten? Eine Unternehmenskultur, die Eigenverantwortung fördert, Leistung honoriert und Raum für kontinuierliche Weiterentwicklung bietet, passt perfekt zu Dir? Dann bewirb Dich jetzt mit Deinem Lebenslauf, Dein Team freut sich schon auf Dich.

Deine Aufgaben

Du analysierst und quantifizierst als Teil der unabhängigen 2nd Line of Defence Markt- und Liquiditätsrisiken über sämtliche Geschäftsaktivitäten der Bank hinweg – vom Retail und Wholesale Banking bis hin zum Group Treasury – und lieferst damit eine fundierte unabhängige Risikoeinschätzung in einem dynamischen Marktumfeld.
Dabei übernimmst Du die Model Ownership unserer Financial-Risk-Modelle und stellst durch unabhängige Challenge sicher, dass Kalibrierung und Anwendung angemessen sind.
Modellannahmen und Kundenverhalten hinterfragst Du kritisch und bewertest deren Auswirkungen auf Zins- und Liquiditätsrisikoprofile – beispielsweise bei Sondertilgungsrechten in der Baufinanzierung.
Mit Auge fürs Detail beurteilst Du Zinsrisiken, Hedging-Strategien sowie die Angemessenheit des Einsatzes von Derivaten.
Durch Szenarioanalysen und Stresstests identifizierst Du potenzielle Risiken frühzeitig und leistest damit einen wesentlichen Beitrag zur unabhängigen Risikoüberwachung.
Natürlich hast Du hierbei auch Risk Appetite und Limits im Auge, bewertest Abweichungen sorgfältig und eskalierst diese, falls nötig.
Dank Deiner Expertise bereitest Du Risikoeinschätzungen verständlich auf und vertrittst diese überzeugend gegenüber Senior Management, Governance-Gremien, Aufsichtsbehörden und dem ING Head Office.
Bei allem, was Du tust, setzt Du auf Zusammenarbeit: Du arbeitest eng mit Kolleg*innen aus unterschiedlichen Bankeinheiten und dem Head Office zusammen, gestaltest gruppenweite Standards mit und treibst die ganzheitliche Weiterentwicklung unseres Financial Risk Frameworks voran.

Dein Profil

Abgeschlossenes Studium der Wirtschaftswissenschaften, (Wirtschafts-)Mathematik, Physik oder eine vergleichbare Qualifikation
Mehrjährige Berufserfahrung im Market & Liquidity Risk Management, ALM, Treasury oder in einem vergleichbaren Umfeld
Fundierte Kenntnisse in IRRBB, Liquiditätsrisiko, ALM und Kapitalmarktprodukten
Erfahrung damit, Modelle, Kalibrierungen und Risikosteuerentscheidungen unabhängig zu beurteilen und kritisch zu challengen
Sehr gute Kenntnisse in Python oder vergleichbaren Tools zur quantitativen Datenanalyse
Ausgeprägte analytische Fähigkeiten sowie die Fähigkeit, fundierte Risikopositionen zu entwickeln und gegenüber Senior Stakeholdern überzeugend zu vertreten
Offen für kulturelle Vielfalt in einem international geprägten Umfeld
Sehr gutes Deutsch und Englisch in Wort und Schrift

Freu Dich auf zahlreiche Benefits

Betriebliche Altersvorsorge, Vermögenswirksame Leistungen, kostenloses Deutschlandticket & Bike LeasING, Betriebsrestaurant
Hybrides Arbeitsmodell: Zusätzlich zur Arbeit im Büro kannst Du auch mobil arbeiten – im Rahmen betrieblicher, gesetzlicher und regulatorischer Anforderungen.
Individuelle Arbeitszeitmodelle, Sabbatical, Bezuschussung von Pflege- & Kinderbetreuungskosten
Eigene Budgets für persönliche Entwicklung und Gesundheit plus persönliches Ausstattungsbudget für Deinen mobilen Arbeitsplatz

Bereit für einen neuen Job?

Bei der ING sind wir bunt und vielfältig: unterschiedliche Persönlichkeiten mit verschiedenen Perspektiven - in einer internationalen Kultur, in der wir uns wertschätzen. Dabei tragen wir Sneaker und Pumps, Hoodies und Anzüge. Weil Menschen nicht in Schubladen passen.

Das klingt ganz nach Dir?

Bewirb Dich jetzt einfach online bei uns – Dein Lebenslauf reicht uns, um Dich kennenzulernen, ein Anschreiben ist optional!

98:T508d,

At ING we are looking for Facilities Finance Control

Your role and work environment:

We are looking for a talented and enthusiastic Facilities Finance Control to join our Facilities team and strengthen financial steering, control and decision support across the Facilities function.

The Facilities Finance Control owns the end-to-end financial management framework for Facilities, providing reliable planning, forecasting, reporting and control across Facilities costs, investments and vendor spend. You will translate financial data into clear insights that support sound workforce and business decisions.

You will act as the connecting point between Facilities, Finance, Procurement, Risk and business leaders, ensuring consistent financial governance, transparent cost ownership and high-quality management information. You will also perform a keyrole in contract and vendor management activities with Facilities suppliers.

We are looking for a pragmatic finance professional who combines strong analytical judgement, control awareness and the ability to simplify and automate Facilities financial processes.

Your key responsibilities:

Own Facilities financial planning and forecasting, coordinating the annual budget, rolling forecasts and long-term outlook for Facilities initiatives.

Deliver accurate financial reporting and reliable dashboards, explaining actuals, variances, trends and risks and converting them into actionable recommendations.

Act as a trusted financial partner with key stakeholders across Facilities, Finance and business, providing data-driven insights, constructive challenge and cross-functional alignment to support sound business decisions.

Ensure effective cost control and governance, validating allocations, accruals, provisions, recharges, purchase commitments and vendor spend in line with internal policies and accounting standards.

Drive simplification and automation of end-to-end Facilities finance processes, strengthening controls and driving simplification, standardization, automation and effective implementation of new solutions.

Become the point of reference for the Facilities area in the activities related to Contract Management and Vendor Management. This includes supporting the department in the precontractual risk profiling when engaging with suppliers for new deals or for renewal of existing ones and ensuring that there is an adequate follow up of the obliagations stated in the contract.

What are we looking for?

Want to know if this job is made for you?

These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!

You bring a highly analytical professional combining deep financial expertise with strong business understanding and the ability to move seamlessly between strategy and execution.

You bring solid experience (6-8years) in financial planning and analysis, business control, management accounting or a comparable finance role, ideally supporting Facilities area.

You have a strong understanding of budgeting, forecasting, cost allocation, accruals, financial reporting and control principles, with the judgement to identify material deviations and emerging risks.

You are highly analytical and comfortable working with complex data, combining rigour and attention to detail with a strategic perspective, proactive mindset and the confidence to challenge the status quo and deliver results across Facilities and Finance.

You are naturally curious, with a strong focus on understanding the business drivers behind the numbers.

You communicate complex financial topics in a simple and convincing way and can constructively challenge senior stakeholders while building trusted relationships across functions.

You demonstrate a strong risk and control mindset, attention to detail and the ability to maintain oversight while working across several priorities and demanding timelines.

You thrive in a changing environment, proactively improving processes, controls and ways of working and collaborating effectively across local and international teams.

You translate strategy into concrete actions and measurable outcomes, coordinating stakeholders, anticipating risks and driving initiatives through to implementation and impact.

You have advanced Excel and financial modelling skills, with strong experience in Facilities/Finance systems, complex data reconciliation, automation and the practical use of AI and intelligent agents to optimise analysis, reporting and processes.

You provide direction and coordination to contributors involved in Facilities financial processes, promoting accountability, knowledge sharing and continuous development, whether or not the role includes direct people management.

Written and verbal communication skills in English and Spanish.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Balance That Works.

We put balance to work, so you can do it too. With our customers’ needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.

Meal allowance.

Receive your meal allowance in the way that best suits you: through a meal card or directly in your payroll, giving you greater flexibility and convenience in managing your everyday needs.

More than an office.

In our offices you can find doctor’s office, hairdresser, gym, Employee Concierge (to help you with your errands) and much more!

Health and life insurance.

We help you protect what matters most to you, including you and your immediate family.

Flexible remuneration.

Enjoy access to services such as nursery vouchers, public transport and training support, as well as other benefits through our flexible remuneration model.

Commuting made easier.

Our free shuttle service connects different areas of Madrid with ING MAD, helping make your commute to the office more comfortable and convenient.

Banking benefits.

Loans with preferential banking conditions.

Special mortgage conditions after 6 months working at the bank.

And you can benefit from our pension plan after 1 month with us!

More vitality and more belonging

Our 360º wellbeing approach supports employees across Financial, Physical, Mental and Social Wellbeing.

On-site physiotherapy service.

A strong wellbeing culture, including Wellhub access, sports communities and activities.

Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.

International Remote work program.

Get to know Us

We are a team of more than 1900 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.

And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.

We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.

And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.

Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work.

Job Application Safety Reminder

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn.

Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com.

No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

En ING buscamos Facilities Finance Control

Tu función y entorno de trabajo:

Buscamos una persona con talento y entusiasmo para la posición de Facilities Finance Control que se incorpore a nuestro equipo de Facilities y refuerce la dirección financiera, el control y el apoyo a la toma de decisiones en toda la función de Facilities.

Facilities Finance Control es responsable del marco integral de gestión financiera de Facilities, proporcionando una planificación, previsión, reporting y control fiables sobre los costes, las inversiones y el gasto en proveedores de Facilities. Traducirás los datos financieros en insights claros que respalden decisiones acertadas sobre la plantilla y el negocio.

Actuarás como punto de conexión entre Facilities, Finance, Procurement, Risk y las personas responsables de negocio, garantizando una gobernanza financiera coherente, una atribución transparente de los costes e información de gestión de alta calidad. También desempeñarás un papel clave en las actividades de gestión de contratos y proveedores de Facilities.

Buscamos una persona profesional del ámbito de las finanzas, pragmática, que combine una sólida capacidad de análisis y criterio, orientación al control y capacidad para simplificar y automatizar los procesos financieros de Facilities.

Tus principales responsabilidades:

Liderar la planificación financiera y las previsiones de Facilities, coordinando el presupuesto anual, las previsiones continuas y las proyecciones a largo plazo para las iniciativas de Facilities.

Proporcionar un reporting financiero preciso y dashboards fiables, explicando los resultados reales, las desviaciones, las tendencias y los riesgos, y convirtiéndolos en recomendaciones aplicables.

Actuar como partner financiero de confianza para stakeholders clave de Facilities, Finance y negocio, proporcionando insights basados en datos, cuestionamiento constructivo y alineamiento transversal para respaldar decisiones de negocio acertadas.

Garantizar un control de costes y una gobernanza eficaces, validando asignaciones, devengos, provisiones, repercusiones de costes, compromisos de compra y gasto en proveedores de acuerdo con las políticas internas y las normas contables.

Impulsar la simplificación y automatización de los procesos financieros end-to-end de Facilities, reforzando los controles e impulsando la simplificación, estandarización, automatización y la implementación eficaz de nuevas soluciones.

Convertirse en el punto de referencia para el área de Facilities en las actividades relacionadas con Contract Management y Vendor Management. Esto incluye apoyar al departamento en la evaluación de riesgos precontractuales al trabajar con proveedores para nuevos acuerdos o para la renovación de los existentes, y garantizar que se realice un seguimiento adecuado de las obligaciones establecidas en el contrato.

¿Qué buscamos?

¿Quieres saber si este puesto está hecho para ti?

Estas son algunas de las cualidades que más valoramos para este puesto. Y si encajas con el perfil… ¡no dudes en presentar tu candidatura!

Aportas un perfil profesional altamente analítico, que combina profundos conocimientos financieros con una sólida comprensión del negocio y la capacidad de desenvolverse con fluidez entre la estrategia y la ejecución.

Aportas una sólida experiencia (6-8 años) en planificación y análisis financiero, control de negocio, contabilidad de gestión o una función financiera comparable, idealmente dando soporte al área de Facilities.

Tienes sólidos conocimientos de presupuestación, forecasting, asignación de costes, devengos, reporting financiero y principios de control, así como el criterio necesario para identificar desviaciones significativas y riesgos emergentes.

Tienes una gran capacidad analítica y te desenvuelves con soltura trabajando con datos complejos, combinando rigor y atención al detalle con una perspectiva estratégica, una mentalidad proactiva y la confianza necesaria para cuestionar el statu quo y obtener resultados en las áreas de Facilities y Finance.

Tienes una curiosidad natural y un marcado interés por comprender los factores de negocio que hay detrás de las cifras.

Comunicas temas financieros complejos de forma sencilla y convincente y eres capaz de cuestionar constructivamente a stakeholders sénior, al tiempo que construyes relaciones de confianza entre las distintas funciones.

Demuestras una sólida mentalidad orientada al riesgo y al control, atención al detalle y capacidad para mantener una visión global mientras gestionas distintas prioridades y plazos exigentes.

Te desenvuelves bien en un entorno cambiante, mejorando de forma proactiva los procesos, los controles y las formas de trabajar, y colaborando eficazmente con equipos locales e internacionales.

Trasladas la estrategia a acciones concretas y resultados medibles, coordinando a stakeholders, anticipando riesgos e impulsando iniciativas hasta su implementación y la consecución de resultados.

Tienes conocimientos avanzados de Excel y modelización financiera, además de una sólida experiencia con sistemas de Facilities/Finance, conciliación de datos complejos, automatización y el uso práctico de IA y agentes inteligentes para optimizar el análisis, el reporting y los procesos.

Proporcionas orientación y coordinación a las personas que participan en los procesos financieros de Facilities, promoviendo la responsabilidad, el intercambio de conocimientos y el desarrollo continuo, independientemente de que el puesto incluya o no la gestión directa de personas.

Cuentas con habilidades de comunicación oral y escrita en inglés y español.

¿Qué ofrecemos?

El tiempo que pasas en el trabajo, los retos a los que te enfrentas o los aprendizajes que obtienes son muy importantes, pero… ¿qué hay de tu vida personal? En ING queremos que tu trabajo te llene en todos los sentidos, y por eso cuidamos hasta el más mínimo detalle.

¡Descubre lo que te está esperando!

Balance That Works

Ponemos el equilibrio en valor, para que tú también puedas hacerlo. Con las necesidades de nuestros/as clientes/as en primer lugar, el equipo y tú acordáis cuándo venir a ING MAD y cuándo trabajar mejor desde casa. Más tiempo juntos cuando importa, más libertad cuando la necesitas.

Tarjeta restaurante.

Recibe tu ayuda para comidas de la manera que mejor se adapte a ti: mediante una tarjeta de comida o directamente en tu nómina, ofreciéndote mayor flexibilidad y comodidad para gestionar tus necesidades diarias

Más que una oficina

En nuestras oficinas puedes encontrar servicio médico, peluquería, gimnasio, Employee Concierge (para ayudarte con tus gestiones) y mucho más.

Seguro de salud y de vida.

Te ayudamos a proteger lo que más te importa, incluyéndote a ti y a tu familia más cercana.

Retribución flexible

Disfruta de acceso a servicios como cheques guardería, transporte público y apoyo para formación, así como de otros beneficios a través de nuestro modelo de retribución flexible.

Desplazamientos más fáciles.

Nuestro servicio gratuito de lanzadera conecta distintas zonas de Madrid con ING MAD, ayudando a que tus desplazamientos a la oficina sean más cómodos y convenientes.

Beneficios bancarios

Préstamos especiales con condiciones más beneficiosas.

Condiciones especiales en hipotecas tras 6 meses trabajando en el banco.

¡Y podrás beneficiarte de nuestro plan de pensiones después de 1 mes con nosotras y nosotros!

Más vitalidad y más sentimiento de pertenencia

Nuestro enfoque de bienestar 360º apoya a las personas empleadas en las áreas de bienestar financiero, físico, mental y social.

Servicio de fisioterapia en las instalaciones.

Una sólida cultura de bienestar, que incluye acceso a Wellhub, comunidades deportivas y actividades.

Redes de personas empleadas: Rainbow Lions (LGBTQI+), Leonas y RIÑG.

Programa internacional de trabajo en remoto.

Conócenos

Somos un equipo de más de 1.900 personas que compartimos una misma idea: poner de nuestra parte para ayudar a nuestras personas clientas a crear un futuro mejor para sí mismas, proporcionándoles las herramientas que necesitan para llegar donde quieren.

Un banco 100 % digital, donde la tecnología, la innovación, la simplicidad y la transparencia son los principales ingredientes, y el primero en trabajar con metodologías agile.

Y aunque estamos en España, tenemos la suerte de trabajar en un banco internacional con presencia en más de 40 países.

Estamos orgullosas y orgullosos de contar con un equipo diverso, y estamos comprometidas y comprometidos a seguir desarrollando una cultura de Diversidad, Inclusión y Pertenencia para fomentar una cultura de colaboración e innovación que represente a todos los colectivos de la sociedad.

Y aunque por fuera seamos naranjas, por dentro somos verdes. Nuestra ambición en Sostenibilidad es Empowering (y)our Sustainability journey. Estamos recorriendo este camino para nosotras y nosotros, pero también acompañamos a nuestras personas clientas cuando deciden emprenderlo.

Hacer que las cosas sucedan, ayudar a que otras personas tengan éxito, ir siempre un paso por delante: ese es nuestro ADN. Si te miras al espejo y tu reflejo encaja con nuestra forma de ser y de trabajar… ¡estamos deseando conocerte!

En ING, perteneces tal y como eres. Contratamos y apoyamos a las personas por su talento y potencial — y sabemos que cuando puedes mostrarte tal y como eres, haces tu mejor trabajo.

Job Application Safety Reminder

Estamos detectando un aumento de ofertas de empleo fraudulentas. Para protegerte, sigue estas pautas clave al aplicar en posiciones de ING:

Inscríbete solo a través de plataformas oficiales de ING: ING utiliza Workday y LinkedIn como su sistema interno de reclutamiento. Las candidaturas deben enviarse únicamente a través de nuestro sitio oficial de carreras o mediante ofertas de empleo de ING en LinkedIn.
Revisa cuidadosamente el remitente del correo electrónico: Las comunicaciones legítimas siempre procederán de @ing.com y/o @myworkday.com.
Nunca se solicitarán pagos ni datos bancarios: Si alguien te pide esta información, se trata de un fraude.

99:T172c,

Discover ING Hubs Romania

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from Bucharest.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission

ING Hubs Romania is looking for a strong developer who is technically passionate, solution-focused and able to design, develop, test, maintain and expand the functionalities of the Inside Business Portal that is used by corporate clients (operating in 40 countries) globally.
With functionalities such as Service Requests or Client Insights, we aim to empower our colleagues to help clients better & faster with their requests. At the same time, we are focusing on increasing and improving our applications resilience when it comes to security, quality gates, monitoring, alerting and so on.

Your day to day

Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:

Delivery and Improvements:

Design and develop new features from scratch and improve existing ones.
Do code reviews, write unit tests, make code refactoring and take care of technical debt.
Align and discuss solutions directly with stakeholders.
Work in an agile environment, based on a lot of research, collaboration and "learn from failure" way of working, with highly impactful deliveries.
Have a direct impact on the business improvements through developing and being part of the strategic deliveries.
Provide hands-on support to colleagues when investigating production issues/outages.

What you’ll bring to the team

Experience: 5+ years of industry experience in IT (dev).
Tech stack/ knowledge must have:
Highly proficient development skills – core server-side Java
Work with SpringBoot and other Spring modules (web, data, security) or any other dependency injection framework.
Have a focus on quality while working with Junit, Mokito, Power Mock, as well as BDD frameworks such as cucumber.
Work with Oracle as a database. Experience in SQL and relational modeling.
Familiarity with Azure DevOps or similar tools + Confluence, Checkmarx, ServiceNow.
Experience or affinity with IT Security concepts.
Experience with the entire software development life cycle.
Experience with building services from scratch and developing on top of existing components.
Understanding of Continuous Delivery concepts. Interactions with tools such as Git, Azure DevOps, Maven.
Use Linux as deployment environment.
Nice to have:
Experience with messaging technologies and protocols.
Experience in optimizing software for performance.
Flexibility in development technologies. Expected to work with different technologies and languages (Java, Python)
Personal Competencies:
Hands-on mentality
Proactive behavior and perpetual energy and drive to improve performance.
Ability to deliver without much supervision.
Creative learning and thinking, passion for technology.
Genuine team player
Passion for mentoring junior colleagues.
Clear, concise and transparent communicator.
Foreign languages: English (advanced spoken and written is a must)
Education: Bachelor’s Degree (or higher) in, preferably, an IT related field

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).

9a:Te77,

Mit analytischem Scharfsinn durchdringst Du auch komplexeste Anforderungen? Bei Governance- und Risk-Themen behältst Du Überblick und Kontrolle? Und eine Unternehmenskultur, die auf Wertschätzung, Engagement und Innovation setzt, ist genau Dein Ding? Perfekt! Bewirb Dich jetzt mit Deinem Lebenslauf, Dein Team freut sich schon auf Dich.

Deine Aufgaben

Du gestaltest unseren Governance- und Kontrollrahmen für Markt- und Liquiditätsrisiken aktiv mit und entwickelst die dazugehörigen Policies, Standards und Prozesse weiter.
Dazu übersetzt Du regulatorische und gruppenweite Anforderungen in den lokalen Financial-Risk-Kontext, koordinierst deren Umsetzung und stimmst Dich eng mit lokalen Einheiten sowie dem ING Head Office ab.
Du bereitest Governance- und Risikothemen für das Management, Risk Committees und Stakeholder adressatengerecht auf.
Auch interne und externe Prüfungen sowie aufsichtsrechtliche Anfragen begleitest Du strukturiert, koordinierst Findings und daraus resultierende Maßnahmen und identifizierst Verbesserungspotenziale in Governance, Prozessen und Kontrollen.
Bei übergreifenden Governance-Themen wie Asset Ownership, End-User-Computing-Governance, Outsourcing und Third-Party Risk übernimmst Du Verantwortung und stellst die Einhaltung relevanter Anforderungen, Kontrollen und Reviews sicher.
Und auch bei der Umsetzung von BCBS 239 können wir auf Deine Expertise zählen. Insbesondere bei Data Governance, Datenqualität, Risk Data Aggregation und Reporting findest Du immer den richtigen Weg.

Dein Profil

Abgeschlossenes Hochschulstudium der Wirtschaftswissenschaften oder eine vergleichbare Qualifikation
Erste Berufserfahrung im Risk Management, Governance, Audit oder regulatorischen Umfeld einer Bank
Gutes Verständnis von Risk Governance, internen Kontrollsystemen und regulatorischen Anforderungen sowie die Fähigkeit, diese in den fachlichen Financial-Risk-Kontext einzuordnen
Idealerweise bereits Berührungspunkte mit BCBS 239, EUC, Outsourcing oder Asset Ownership
In der Lage, komplexe Anforderungen strukturiert zu analysieren und in praktikable Prozesse und Kontrollen zu übersetzen
Adressatengerechtes Kommunikationsgeschick, Koordinations- und Stakeholder-Management-Fähigkeiten
Fähigkeit, über den eigenen Horizont hinaus zu denken und nachhaltige Lösungen zu entwickeln
Sehr gutes Deutsch und Englisch in Wort und Schrift

Freu Dich auf zahlreiche Benefits

Betriebliche Altersvorsorge, Vermögenswirksame Leistungen, kostenloses Deutschlandticket & Bike LeasING, Betriebsrestaurant
Hybrides Arbeitsmodell: Zusätzlich zur Arbeit im Büro kannst Du auch mobil arbeiten – im Rahmen betrieblicher, gesetzlicher und regulatorischer Anforderungen.
Individuelle Arbeitszeitmodelle, Sabbatical, Bezuschussung von Pflege- & Kinderbetreuungskosten
Eigene Budgets für persönliche Entwicklung und Gesundheit plus persönliches Ausstattungsbudget für Deinen mobilen Arbeitsplatz

Bereit für einen neuen Job?

Das klingt ganz nach Dir?

Bewirb Dich jetzt einfach online bei uns – Dein Lebenslauf reicht uns, um Dich kennenzulernen, ein Anschreiben ist optional!

9b:T13f4,

Discover ING Hubs Romania

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission

The Compliance Frameworks & Policies team is part of the Group Compliance domain within ING within the Compliance Frameworks & Control (CF&C) department. The team plays a critical role in shaping and maintaining ING’s global compliance risk management framework, ensuring consistent methodologies, tools, and reporting across all business lines and geographies. And supports the management of the global compliance function and its processes. The team supports the development, implementation and continuous improvement of global compliance frameworks, policies, and methodologies. It ensures that ING’s compliance risk management cycle is effective, more data driven, and aligned with regulatory expectations and internal standards. The function serves all ING entities globally, enabling consistent compliance practices and insights across the bank. The role requires deep expertise in compliance and non-financial risk.

The Mission

We are looking for a talented and enthusiastic Customer Loyalty Intern to join our Client Services Team. Are you service orientated, willing to go the extra mile to help the client and looking forward to working in an international, dynamic and quickly expanding team? Continue reading…

Your day to day

As an Intern in Customer Loyalty Team (CLT), you will:

· Resolve clients’ daily operational requests, in cooperation with team members and other departments outside your area of expertise;

· Process operational/non-commercial documentation and correspondence with clients, including bank confirmations;

· Ensure the accuracy and completeness of static data and client documentation in banking systems;

· Verify and confirm client signatures for processing different types of requests;

· Actively participate in implementing Agile methodologies and maintain this working style;

· Engage in various local and international projects related to the department’s general activities or specific Client Services tasks as requested by management.

What you’ll bring to the team

· Education: Student, Bachelor’s degree or completion of high school with an Economic profile;

· Proficiency in MS Office;

· Language Proficiency: Fluent in English (spoken and written);

· Competencies: Excellent client oriented attitude and client service skills (Patience; Attentiveness; Clear Communication Skills; Ability to Use "Positive Language"), strong communication skills (oral and written), flexible, accurate, result-orientated team player with a positive drive, comfortable in a fast-changing environment, willing to learn every day in a continuously moving global environment with high expectations of service, ability to build and maintain effective collaborative relationships, stress-resistant and able to exude calmness, for example, when incidents occur, and good organizational skills.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).  

9c:T13f4,

Discover ING Hubs Romania

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

The Mission

The API SDK is ING's core framework for developing secure, resilient, and high-performance APIs. This role offers the opportunity to work on foundational platforms that power ING's digital banking capabilities across our global technology ecosystem.

API SDK is a Spring Boot-based framework that serves as the foundation for developing APIs. It's a lightweight layer on top of Spring Boot that configures beans and filters specific to the ING landscape, including:

Service registry integration for automatic service registration and discovery
Pre-configured resilient HTTP client for inter-service communication
Security components (token validation, access control, and authorization)
Centralized logging and metrics integration with monitoring platforms
Service mesh connectivity and proxy support for polyglot architectures

Your day to day

Even if you start your day from the comfort of your home or drink your morning coffee in our office garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:

Framework Development & Maintenance

Develop and maintain core API SDK components.
Deliver features focused on security, resilience, and observability.
Ensure backward compatibility while evolving the framework.
Maintain the toolkit components supporting the platform.

Platform Integration

Integrate with ING infrastructure platforms and services.
Build and maintain connectivity modules.
Enable seamless service mesh and discovery integration.
Support both direct and proxy-based deployments.

Developer Experience

Design user-friendly APIs and configuration interfaces.
Create clear documentation and implementation guides.
Develop testing tools for local development and validation.
Provide reference implementations and best practices.

Community & Support

Support teams adopting and using the API SDK.
Review and merge community contributions.

Key Technologies

Languages & Frameworks: Java 17+, Spring Boot, Scala, Maven, Gradle
Platforms: Kubernetes, OpenShift, Docker, Azure DevOps/GitHub
Integration: Kafka, REST APIs, Service Discovery
Observability: Prometheus, Grafana, OpenTelemetry, Logging Platforms
Security: PKI, Token-Based Authentication, mTLS, API Gateways

What you'll bring to the team

Qualifications

10+ years in Java development.
Experience with microservices and distributed systems.
Strong communication and documentation skills.

Preferred Experience

Framework/SDK development.
Spring Boot, Kafka, API Gateways.
OpenAPI, PostgreSQL/Cassandra.
Financial services or regulated environments.

Core Skills

Java, Spring Boot, Maven.
Microservices, service mesh, resilience patterns.
OAuth2, JWT, PKI, mTLS.
Docker, Kubernetes, CI/CD.
Prometheus, Grafana, centralized logging.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).

9d:T899,

Motivo:

Para nuestra oficina de O´Donnell estamos buscando a un gestor/a temporal con horario Lunes a Jueves 09:00 h a 18:00 h;

Misión:

Gestionar las interacciones de los clientes en la oficina durante su visita de cara a cumplir con la estrategia marcada por el banco y el canal.

Buscarán satisfacer las necesidades operativas o comerciales del cliente, proporcionando una sobresaliente experiencia de cliente y garantizando que dicha acción se realice conforme a los parámetros establecidos.

Funciones:

1. Informar a los clientes o prospectos de nuestra oferta de productos con el fin de que éstos elijan los que más se adapten a sus necesidades financieras. Buscar proactivamente oportunidades de venta cruzada basadas en dichas necesidades. Cumplimiento de los objetivos comerciales fijados (Acción comercial).

2. Dar solución a los problemas planteados u operaciones demandadas de la manera más eficaz y satisfactoria buscando siempre altos estándares en experiencia de Cliente.

3. Ejecutar aquellas operaciones o acciones requeridas por el cliente conforme a los procedimientos existentes, normas de auditoría interna y seguridad (Ejecución de Procedimientos y Operativa).

4. Demostrar conocimientos en productos y campañas del banco, así como del mercado y competencia. Conocer el funcionamiento y operativa de otros canales del banco con los que se tenga relación directa (Conocimientos y Formación).

5. Compartir con su responsable, y el canal, toda información relevante de clientes o procesos que pueda recabar durante la realización de su trabajo de atención a clientes para ayudar a mejorar al banco.

Requisitos

Licenciado/Grado/Diplomado/Módulo/ (Derecho, Economía, ADE) + Certificación oficial MIFID (valorable) + Certificado LCI.
Experiencia mínima de 6 meses en Atención al cliente en el sector bancario y de prestación de servicios para el asesoramiento financiero.
Operativa bancaria, productos financieros y técnicas de venta

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Shape the future of banking!

We are looking for an experienced Project Manager to join our Core Banking Transformation programme, one of the most strategic initiatives within the organization.

Our mission is to modernize the banking landscape by migrating products, customer journeys, and operational processes from legacy platforms to a future-ready core banking environment. This is a complex transformation that sits at the heart of the business and requires strong leadership, stakeholder management, and delivery expertise.

As Project Manager, you will be responsible for driving end-to-end delivery of migration initiatives, ensuring teams remain aligned, risks are proactively managed, and key milestones are achieved. You will work closely with business leaders, product teams, architects, engineers, operations, and external partners to deliver meaningful change for both customers and the organization.

We are also embracing AI-enabled ways of working and are looking for someone who is excited about leveraging AI to improve delivery, accelerate decision-making, and simplify complex processes.

Key responsibilities:

Lead large-scale core banking migration projects from initiation through go-live and stabilization.
Coordinate business, technology, operations, testing, and migration activities across multiple teams.
Manage project plans, dependencies, budgets, timelines, risks, and stakeholder expectations.
Drive governance, reporting, and decision-making at program and senior management level.
Ensure delivery complies with regulatory, security, risk, and audit requirements.
Support the adoption of AI-enabled delivery practices across the programme.
Contribute to the successful migration and decommissioning of legacy banking platforms.

About the team

You will become part of a highly ambitious transformation programme that combines deep banking expertise with modern technology. The team consists of business specialists, product leads, architects, engineers, operations experts, and transformation professionals who work together towards a shared goal: building the next generation of core banking capabilities. The environment is dynamic, collaborative, and fast-paced. Success depends on strong partnerships, clear communication, and a hands-on approach to delivery.

You will be part of the Tribe Business Lending.

What you bring

We are looking for a delivery-focused project manager who thrives in complex environments and enjoys bringing people together to achieve ambitious goals.

Furthermore you bring:

8+ years of project management experience within large, complex IT or transformation programmes.
Experience in banking, financial services, or another highly regulated industry.
Proven track record of leading migration, modernization, or core banking transformation initiatives.
Strong stakeholder management and leadership skills.
Experience managing risks, dependencies, budgets, and senior-level governance.
Good understanding of modern software delivery practices and AI-enabled ways of working.
Experience with core banking platforms and COBOL modernization programmes.
Knowledge of lending products and banking operations.
Experience with data migration and Agile delivery at scale (SAFe).
Familiarity with Microsoft Copilot, GitHub Copilot, Azure AI Services, or similar AI-supported delivery tools.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

An attractive gross salary, depending on your job category and professional experience.
Flex Budget
20 statutory holidays, plus an additional 9–11 days of annual leave, 1 regional public holiday, and 4 bank holidays
Profit Sharing
Reimbursement of your train or bus pass
Telephone subscription and internet allowance
Pension Plan
Hybrid working
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

About us

This is an opportunity to play a key role in one of the largest transformation programmes within the organization. You'll work with senior stakeholders, modern technologies, and talented colleagues while helping shape the future of banking through innovation, modernization, and AI-driven delivery. Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions or want to apply directly?
Should you have any questions, please contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button. We are looking forward to meeting you!

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First published date: 28-10-2026

ING is looking for a hands-on technical manager to shape the architecture and drive the development of our global Process Orchestration Platform. You will be pivotal in setting the architecture, engineering decisions and platform evolution, ensuring scalability and reliability for the internal engineering teams that use the platform.

Together with your engineers, you will deliver the backbone of our automation strategy and accelerate the implementation of business processes across a complex enterprise.

Your team

You will join the Workflow Management team within Retail & Banking Technology (R&BT) and lead approximately 10–15 engineers across different locations worldwide.

The team sits within the Channels & Journey Orchestration tribe, which builds, deploys and manages services that support the customer experience and orchestrate journeys across ING’s products and services. Your focus is the delivery and implementation of a platform supporting process automation, human workflow and case management.

The Process Orchestration Platform reduces the heavy lifting for internal engineering teams through:

One set of tools supporting a common way of working.
Globally accessible, scalable infrastructure.
Common components for building propositions.

What you’ll do

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People management, including hiring, performance appraisals, workforce planning and budgeting.
Operate and maintain all global instances of the Process Orchestration Platform, meeting agreed reliability, availability, resilience and security targets.
Manage incident, problem and change processes using ITIL practices, and respond to inquiries from internal engineering teams.
Oversee lifecycle management (LCM), migrations, monitoring and IT risk management.
Build an autonomous engineering team and coach engineers to develop their skills.
Establish and maintain engineering standards and software development practices, and guide designs and technical solutions.
Partner with internal engineering teams and stakeholders to ensure squads deliver what they need.
Ensure platform operations and automation comply with infrastructure and information security (CISO) guidelines.
Own end-to-end delivery: plan, implement, test, release, measure results, gather feedback, adapt and escalate when needed.
Translate platform strategy into priorities for the chapter and take responsibility for strategic initiatives.

What you bring

Leadership and delivery: A strong track record, with at least five years of management experience.
Infrastructure and operations: Strong knowledge of running infrastructure and IT operations teams in complex, highly available and secure environments.
Regulated environments: Experience in financial organizations or other highly regulated environments, addressing enterprise architecture, information security and risk requirements. A thorough understanding of regulatory requirements for highly available systems.
Architecture and software engineering: Strong knowledge of software design, patterns and engineering practices.
Experience with process orchestration tooling (like Camunda)
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Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

A salary tailored to your qualities and experience
25–28 vacation days depending on the contract
Pension scheme
13th-month salary
8% Holiday payment
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions?

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

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Original posting date 29/4/2026

ING Open Banking is evolving beyond compliance into a strategic platform that enables ecosystems, new business models, and seamless integration with our partners’ and clients’ systems. As an Open Banking Customer Journey Expert, you will play a pivotal role at the intersection of product strategy and management, platform integrations, and external partnerships.

You are responsible for shaping how ING collaborates with external partners (e.g. PSPs, fintechs, ERP/TMS providers, high-impact partners) while connecting internal business lines across ING verticals (Retail, Business Banking, Wholesale Banking) to the Open Banking platform.

You are accountable for translating ecosystem opportunities and regulatory developments into scalable platform adoption, value creation, and strategic partnerships, ensuring ING’s Open Banking capabilities are positioned as a trusted, compliant, and commercially viable platform in the market.

You will combine deep API and platform knowledge with a strong commercial mindset, enabling ING to expand its Open Banking reach while delivering a frictionless developer and client experience.

You act as a senior product professional who leads complex initiatives end-to-end, and represents ING Open Banking towards internal and external stakeholders.

Key responsibilities

Define and execute the Open Banking ecosystem and partnership strategy, aligned with regulatory, technical, and commercial objectives.
Act as ING’s primary Open Banking contact for external ecosystem partners and strategic alliances.
Identify, onboard, and scale partnerships that accelerate adoption, ecosystem reach, and monetisation.
Serve as the main liaison between the Open Banking Platform and ING business lines (Retail, Business, Wholesale).
Translate business strategy and regulatory requirements into clear platform use cases and integration opportunities.
Design and deliver secure, low‑friction integrations in collaboration with Product, IT, Legal, Risk, and Compliance.
Lead joint go‑to‑market initiatives that drive sustainable platform usage and long‑term value.
Track ecosystem performance, define KPIs, and optimise partnership and commercial models using data and market insights.
Represent ING externally as a product and technical authority on Open Banking APIs, standards, and integration patterns.
Orchestrate end‑to‑end delivery across Engineering, Architecture, UX, Security, Legal, Compliance, Operations, and Commercial teams.

Your background

You are a senior product professional who combines strategic thinking, technical depth, and strong stakeholder skills.

You bring:

Senior-level product experience: Extensive experience as a Product Manager or Customer Journey Expert in platforms, APIs, integrations, or ecosystem-driven products.
Strong product–business mindset: Ability to translate platform and integration choices into clear business outcomes. You can engage confidently with engineers as well as senior business stakeholders.
Partner-facing and influence skills: Proven experience working with external partners, negotiating scope, priorities, and technical solutions in complex stakeholder environments.
Deep API and platform expertise: Hands-on knowledge of RESTful APIs, authentication/authorisation (OAuth2), webhooks, and integration patterns. You can critically assess API quality, security, and scalability.
End-to-end ownership: Comfortable taking accountability from strategy and discovery through delivery, launch, and continuous improvement.
UX and developer experience focus: A strong belief that even complex Open Banking integrations should feel simple, intuitive, and predictable for developers and clients.
Relevant domain knowledge (nice to have): Experience with Open Banking, payments, financial services platforms, or regulated ecosystems is a strong advantage.
Language skills: Professional proficiency in English (written and spoken).

What we offer

At ING, you work in an international, purpose-driven environment where you can truly make an impact.

A senior role with end-to-end ownership and strategic influence
Collaboration with highly skilled colleagues across tech, product, and business
Hybrid working and strong focus on work–life balance
Ample opportunities for personal growth, learning, and leadership development
A culture guided by the ING Orange Code: taking it on and making it happen, helping others to be successful, and being one step ahead

Why this role matters

This role is key to positioning ING’s Open Banking Platform as a core strategic capability, not just a regulatory solution. You will shape how ING collaborates with the market, unlocks ecosystem value, and connects platform capabilities to real business outcomes across the bank.

Rewards and benefits
We want to make sure you can strike the right balance between your career and your private life. Find out more about our employment conditions.

25-28 vacation days depending on contract
Pension scheme
13th month salary
8% Holiday payment
Hybrid working
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Questions?
Please visit our Frequently Asked Questions section to find some answers on questions you might have.

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

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Internship Risk Management - Cybersecurity at ING Netherlands

Job title

Cybersecurity Risk Management Intern – Amsterdam – up to 36 hours per week

Curious about how a bank manages cybersecurity risks? Join our Information Risk Management team to turn your interest in cybersecurity into practical experience, helping assess risks and explore how effective controls protect information and support resilient banking.

The team

You’ll join Information Risk Management within Non-Financial Risk (NFR), focusing on cybersecurity from a risk management perspective. Working alongside information risk colleagues, you’ll support projects such as analysing cybersecurity risks, reviewing control evidence and improving risk reporting. Your contribution will help make risks and potential control gaps clearer, supporting informed decisions. Bring your curiosity, share your ideas and learn through collaboration with the team.

Roles and responsibilities

With guidance from the team, you’ll help translate cybersecurity information into clear risk insights and practical improvements:

Analyse cybersecurity threats and risk information to identify relevant exposures and emerging themes.
Review cybersecurity control documentation and evidence to support risk assessments and highlight potential gaps.
Develop clear summaries and reporting materials that help colleagues understand cybersecurity risks and follow up on findings.
Collaborate with risk and technology colleagues to gather information, discuss findings and suggest improvements to assessment and reporting processes.

How to succeed

You don’t need to be a cybersecurity expert already. To make the most of this internship, you’ll bring:

A relevant study background, such as cybersecurity, computer science, information systems or risk management, and an interest in applying your knowledge to cybersecurity risks in banking.
An analytical mindset and attention to detail, helping you assess information, ask focused questions and connect technical issues to potential business impacts.
Clear communication in English and a collaborative, proactive approach, so you can explain findings, seek feedback and take ownership of agreed tasks

Rewards and benefits

This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.

You’ll also benefit from:

Internship allowance of 700 EUR based on 36 hours work week
Your own work laptop
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Questions?

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

Provide recruiter and/or manager contact details.

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HRBP Intern

ING France fait partie du groupe néerlandais ING, l’une des principales institutions financières mondiales.

ING France, c’est la banque des particuliers (anciennement ING Direct) et la banque commerciale (ING Wholesale Banking).

ING favorise l'initiative personnelle et permet à chacun d'exprimer son potentiel :

Vous aimez relever les défis ?
Vous souhaitez les réaliser en équipe ?
Vous avez cette longueur d’avance qui vous permettra d’atteindre vos objectifs ?

Rejoindre ING, c’est intégrer une grande « Tech Company » dans un environnement Agile et innovant, qui met le client au centre de ses projets !

Pour participer à nos projets ambitieux, nous recherchons des profils audacieux et tournés vers le futur

Au sein de la Direction des Ressources Humaines d’ING Bank France, rattaché à la DRH vous aurez la charge de missions généralistes RH.

Role et Responsabilités

Apporter un support sur les sujets de développement RH : Talent, recrutement,
Participer au déploiement de processus RH (campagne d’entretiens annuels de performance, entretiens professionnels, objectifs…)
Participer au déploiement de projets RH transverses en lien avec le développement des compétences, la diversité et l’inclusion, la marque employeur
Contribuer à la production de tableaux de bord et reporting RH
S’assurer du suivi des actions relatives aux intégrations et départs de collaborateurs

Une découverte de l'ensemble des problématiques RH opérationnelles au sein d'un groupe international qui vous permettra de développer des compétences RH et une vision transversale de l'entreprise au sein d'une équipe dynamique !

Comment réussir

Nous recrutons des personnes talentueuses comme vous pour leur potentiel. Notre principale attente est que vous restiez curieux(se). Continuez à apprendre. Prenez des responsabilités. En retour, nous vous accompagnerons afin que vous puissiez vous développer et devenir une version encore meilleure de vous-même.

De formation Bac +4/5 en université, école de commerce ou en formation supérieure en RH ou Management.
Vous avez acquis idéalement une première expérience lors de stages ou expériences dans le domaine des Ressources Humaines.
Très bonne maîtrise des outils informatiques (Pack Office, notamment Excel)
Anglais et Français.
Excellent capacité à communiquer à l’écrit et à l’oral
Capacité à challenger et force de proposition.
Confidentialité

Stage de 6 mois à partir du 4 Janvier 2027

Pour en savoir plus sur notre processus de recrutement, consulte notre site :

https://www.ing.jobs/france/ing-et-vous/recrutement-chez-ing.htm

Avantages

Chez ING, nous pensons que le bien-être de nos collaborateurs ne se limite pas à des missions stimulantes. Nous proposons :

Télétravail possible plusieurs jours par semaine, pour un équilibre entre présence sur site et home office
Prise en charge de votre Pass Navigo à 50%.
Bref, notre culture d’entreprise & Co.

a3:T169b,

Forma zatrudnienia: umowa o pracę

Lokalizacja: ul. Puławska 2, Warszawa lub ul. Sokolska 34, Katowice (praca hybrydowa - min. 2 dni w tygodniu pracy z biura)

O zespole:

Private Banking to obszar odpowiedzialny za kompleksową obsługę najbardziej zamożnych klientów banku. Łączymy eksperckie doradztwo, rozwiązania inwestycyjne i finansowe oraz indywidualne podejście, budując długoterminowe relacje i doświadczenie klienta na najwyższym poziomie.

Szukamy osoby, która będzie łączyła kompetencje finansowe i analityczne z dobrym rozumieniem biznesu. To stanowisko dla osoby, która potrafi zrozumieć, co za nimi stoi, wyciągać wnioski, identyfikować odchylenia i przekładać dane na konkretne rekomendacje dla biznesu

Twoje zadania

monitorujesz i analizujesz P&L Pionu Private Banking & Wealth Management po stronie przychodów i kosztów
analizujesz realizację wyniku względem budżetu forecastu i założonych celów oraz identyfikujesz kluczowe odchylenia i ich przyczyny
przygotowujesz prognozy wyniku finansowego oraz wspierasz procesy planowania i budżetowania
monitorujesz główne drivery przychodowe i kosztowe oraz ich wpływ na wynik Pionu
przygotowujesz analizy komentarze zarządcze i rekomendacje wspierające podejmowanie decyzji biznesowych
przygotowujesz i koordynujesz materiały finansowe i biznesowe na potrzeby QPC RFC oraz innych cyklicznych przeglądów wyników i procesów zarządczych
dbasz o spójność danych prezentowanych w materiałach zarządczych oraz współpracujesz z właścicielami danych w przypadku rozbieżności
bierzesz udział w procesie budżetowania oraz forecastowania przychodów i kosztów Pionu
monitorujesz wykorzystanie budżetu kosztowego oraz wspierasz efektywną alokację kosztów
analizujesz rentowność segmentów produktów inicjatyw oraz kluczowych działań biznesowych
przygotowujesz analizy ad hoc oraz business case’y dla nowych inicjatyw
wspierasz management Pionu w ocenie finansowego wpływu decyzji biznesowych i strategicznych
współpracujesz z zespołami Finance i Controllingu Tribe’ami jednostkami produktowymi oraz innymi obszarami banku w zakresie danych finansowych planowania i raportowania

Nasze oczekiwania

masz doświadczenie w controllingu, FP&A, management accounting, business finance lub analizie finansowej
dobrze rozumiesz rachunek wyników i potrafisz analizować zależności pomiędzy przychodami kosztami i wynikiem
masz doświadczenie w budżetowaniu, forecastowaniu oraz analizie odchyleń
posiadasz bardzo dobre umiejętności analityczne i swobodnie pracujesz na dużych zbiorach danych
bardzo dobrze znasz program Excel
potrafisz przygotowywać przejrzyste materiały dla kadry zarządzającej
potrafisz przekładać dane na wnioski biznesowe i rekomendacje a nie tylko je raportować
cechują Cię samodzielność dokładność oraz odpowiedzialność za jakość dostarczanych danych
skutecznie współpracujesz z różnymi interesariuszami i potrafisz pozyskiwać informacje z wielu obszarów organizacji
znasz angielski na poziomie komunikatywnym

Mile widziane

znasz specyfikę obszaru Private Banking Wealth Management lub produktów inwestycyjnych
masz doświadczenie w przygotowywaniu materiałów na potrzeby cyklicznych przeglądów biznesowych
znasz Power BI lub inne narzędzia do analizy i wizualizacji danych

To oferujemy

Inwestujemy w rozwój - proponujemy dofinansowanie szkoleń i kursów oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe czy konsultacje z doradcami kariery
Dbamy o zdrowie i bezpieczeństwo - oferujemy pakiet medyczny i ubezpieczenie na życie dla Ciebie i Twoich bliskich, dostęp do platformy Mindgram z indywidualnymi konsultacjami ze specjalistami i webinariami. Pracując w ING masz możliwość dołączenia do Pracowniczego Programu Emerytalnego i Programu Profilaktyki Onkologicznej
Promujemy aktywność fizyczną i zdrowy tryb życia. Oferujemy bezpłatne karty sportowe Multisport oraz Medicover Sport – możesz korzystać z szerokiej gamy obiektów sportowych i zajęć. Wierzymy, że aktywność fizyczna to klucz do dobrego samopoczucia i równowagi
Work life balance w praktyce to dodatkowe dni wolne: „dzień dla rodziny” (od Ciebie zależy jak go wykorzystasz), wolne dni w formie nagrody i wolne godziny na wolontariat czy profilaktykę zdrowotną
Dla rodziców mamy dodatkowe dni urlopu macierzyńskiego i ojcowskiego oraz dni wolne na opiekę nad dzieckiem, niezależenie od wykorzystanego limitu przez drugiego rodzica
Dołączając do nas decydujesz się na pracę w stabilnej i zorientowanej na komfortowe warunki pracy organizacji z certyfikatem Top Employer. Przyszłość to nasza wspólna inwestycja - razem z ING możesz zaangażować się w każdą inicjatywę wspierającą ESG i odpowiedzialność społeczną
Każdej osobie pracującej zapewniamy niezbędny sprzęt do pracy, ale jeśli chcesz korzystać z własnego smartfona jako telefonu służbowego, oferujemy program BYOD (Bring Your Own Device) z refundacją i zniżkami na wybrane zakupy. Laptop do pracy zapewniamy standardowo
Świętujemy wspólnie i poznajemy się na zespołowych wyjazdach, imprezach rodzinnych i sportowych, jak Dzień Dziecka, Biegnij Warszawo czy Turnieje sportowe

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At ING, we believe banking should be simple, intuitive and effortless. We're committed to continuously improving the experiences we create for our customers, and we know that every unnecessary step, delay or call represents an opportunity to do better.

We're looking for a curious and analytical Customer Journey Expert to help us understand why customers contact us throughout our payment journeys and identify opportunities to make those experiences simpler. You’ll combine customer insights, data analysis and stakeholder collaboration to uncover friction points, challenge existing processes and drive meaningful improvements that reduce customer effort.

You'll take a deep dive into customer behaviour, analyse contact drivers and explore how changes to processes, communications or customer experiences can create better outcomes.

Whether you've built your expertise across payments, transaction accounts, mortgages, credit cards or broader retail banking products, you'll use your understanding of customer journeys to help streamline how customers interact with ING.

This is an opportunity to make a tangible impact on the experiences of thousands of customers while working alongside passionate, customer-focused colleagues. You'll be empowered to challenge the status quo, bring fresh thinking, leverage tools such as Microsoft Copilot to uncover insights, and shape improvements that make banking simpler, smarter and more effortless.

What You'll Do

Analyse customer contact drivers across payment journeys to understand why customers need support and identify opportunities to reduce customer effort.

Use customer, operational and performance data to uncover trends, root causes and improvement opportunities.

Partner with stakeholders across Product, Operations, Customer Experience, Risk and Contact Centre teams to influence and drive positive change.

Facilitate customer journey and process mapping activities to identify friction points and prioritise enhancements.

Design and champion solutions across communications, processes and customer experiences that simplify banking and improve customer outcomes.

What We're Looking For

Experience in Customer Journey, Business Analysis, Product Management or a similar role within retail banking or financial services.

Proven analytical and problem-solving capability with the ability to translate insights into practical recommendations.

Excellent stakeholder management skills and the ability to influence across a broad range of business areas.

Knowledge of retail banking products and customer journeys across payments, transaction accounts, mortgages, credit cards or customer servicing.

Experience with customer journey mapping, process mapping and documenting business requirements.

What’s in it for you?

Discounted ING Health Insurance

An additional Rest Day to support your wellbeing

An IMPACT day to volunteer on approved sustainability activity

About Us

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more? 

Contact: Skye Griffiths on skye.griffiths@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close Thursday 19 November

Before you apply 
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your Manager  

#LI-DNI

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Design the future architecture of one of Europe's most innovative banking networks while empowering engineers to do their best work.

Role Summary

As a DevOps Engineer, you will help build, operate, automate, and continuously improve platforms supporting ING’s Digital Assets domain.

You will work closely with software engineers, security specialists, architects, and international teams to build reliable, secure, and scalable environments. Your focus will be on automation, deployment pipelines, platform reliability, observability, and operational resilience.

Work Model

At ING Hubs Türkiye, we work in a flexible hybrid model. Team members typically come together at our Vadistanbul office two days per week during three weeks of the month, with one fully remote week each month.

We also offer remote working opportunities throughout August.

About the Team

You will join an international engineering environment within the Digital Assets domain, where reliability, automation, security, and continuous improvement are key.

We aim to automate infrastructure and operational processes, make deployments repeatable and secure, and prevent incidents before they occur.

About You

We hire smart people like you for your potential. Our biggest expectation is that you stay curious, keep learning, and take ownership. In return, we’ll support you in becoming an even more awesome version of yourself.

Required Qualifications

5+ years of experience as a Software Application Developer and/or DevOps Engineer
Hands-on experience with Azure DevOps, Azure Pipelines, Ansible, and Docker
Strong Linux administration experience, particularly RedHat-based environments
Good networking and infrastructure knowledge
Experience with monitoring and observability tools such as ELK Stack, Grafana, and Prometheus
Proficiency in Python and/or Bash scripting
Experience supporting production applications and resolving complex incidents
Understanding of web security and secure software delivery practices
Experience working in Agile, Scrum, and DevOps environments
Experience collaborating within international and distributed teams

Key Responsibilities

Build and improve CI/CD pipelines and deployment automation
Implement production changes safely while minimizing operational risk
Automate repetitive operational processes and engineering workflows
Monitor platform health, availability, capacity, and performance
Investigate and resolve complex production incidents
Improve Disaster Recovery readiness, operational resilience, and recovery procedures
Maintain and improve test and production environments
Support compliance and IT control processes
Continuously improve observability, reliability, and incident prevention
Collaborate with international engineering teams across ING
Participate in standby rotations when required

What Makes You Successful

Strong analytical and problem-solving skills
Automation-first mindset
Ownership and continuous improvement mentality
Strong collaboration and stakeholder management skills
Ability to balance engineering speed, security, and operational stability
Curiosity about emerging technologies and the Digital Assets ecosystem

Equal Opportunity

Don't meet every single requirement? Don't let that hold you back. Studies show many talented professionals hesitate to apply unless they meet every qualification. If you're excited about this role and believe you can make an impact, we'd love to hear from you.

What We Offer at ING Hubs Türkiye

At ING Hubs Türkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding.

Be Yourself, Be an ING'er

Welcome Leave: Enjoy 14 days of welcome leave, even in your first year
Self-driven career opportunities
Challenging projects and continuous learning opportunities
Flexible hybrid working model
Remote working opportunities throughout August
Training budget and Udemy partnership
Global mobility and international career opportunities
Comprehensive health insurance for you and your family
Private Pension Plan
Meal Card
Transportation Allowance
MultiSport Membership
English Language Development Support
Innovation culture powered by PACE methodology
Regular communication activities and celebrations

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business.

Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues?

Then there is no better place to invest your talents than at ING. Join us. Apply today.

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At ING, we’re redefining banking to be simpler, smarter and more human. As Australia’s most recommended bank, we empower our people to challenge convention, remove barriers and turn great ideas into action.

Our Retail Bank is growing rapidly, with digital acquisition at the centre of that success. As a Digital Sales Analyst, you’ll play a key role in optimising customer journeys, improving conversion performance, and helping more customers discover and choose ING. Working in a fast-paced, data-driven environment, you’ll turn insights into action and influence decisions that deliver measurable business outcomes.

If you’re naturally curious, analytical and passionate about digital optimisation, this is an opportunity to make a real impact within a leading digital bank.

What you’ll do

Analyse digital sales funnel performance and identify opportunities to improve acquisition and conversion.
Support A/B and multivariate testing across digital journeys, from design through to results analysis.
Maintain and enhance digital tracking, tagging and measurement frameworks.
Identify friction points in customer application journeys and support optimisation initiatives.
Develop dashboards, reports and insights that inform business decisions and stakeholder priorities.

What you’ll bring

Proven experience with digital analytics platforms such as Adobe Analytics or Google Analytics, including tagging and QA.
Excellent analytical and numerical skills, with the ability to translate data into actionable recommendations.
Knowledge of experimentation methodologies, including A/B testing and test analysis.
A genuine interest in customer behaviour, digital optimisation and continuous improvement.
Excellent communication and stakeholder management skills, with the ability to influence across digital, product, marketing and analytics teams.
Proven experience with SQL is a prerequisite and is tested throughout the interview process. Data visualisation tools such as Tableau is highly regarded.

What’s in it for you?

Discounted ING Health Insurance
An additional Rest Day to support your wellbeing
An IMPACT day to volunteer on approved sustainability activity

About Us

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Need more? 

Contact Skye Griffiths - skye.griffiths@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close on Tuesday, 24th November

#LI-DNI

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Domain architect Customer Data & onboarding

Domain Architect Customer Data & onboarding

GJA Architect IV – GJlevel 18

TECH BE – CoE Architecture

50% work from home

Hiring Manager: Filip Vandenbroecke

Recruiter: Melero, C. (Catalina)

One of your future colleagues: Michael Farris

A day in the life of a Domain Architect Customer Data & Onboarding

We are looking for 2 Domain Architect in the domains

- Mandate Management &

- Legal Entity Onboarding.

You will be part of the Customer Data & Onboarding Architecture team within ING Belgium’s Centre of Expertise Architecture. Working closely with business and IT stakeholders, you will shape the target architecture for our customer- and employee journeys and ensure its alignment with business ambitions, IT strategy and the wider ING architecture landscape.

Translate business and IT needs into clear target architecture solutions, considering strategy, architecture principles, customer experience, security, non-functional requirements, operations and delivery constraints.

Develop pragmatic architecture roadmaps that connect the current landscape to the target state, defining transition architectures and stable intermediate steps where needed.

Guide strategic initiatives across the domain, ensuring coherent end-to-end architecture from customer and employee interactions to the supporting capabilities and back-end services.

Bring together business stakeholders, IT leaders, Solution Architects and delivery squads to align decisions, resolve dependencies and drive architecture outcomes in an Agile context.

Work autonomously on architecture assignments while collaborating with other Domain, Solution and Enterprise Architects according to the scope and complexity of each initiative.

How to succeed

You combine strong analytical, abstraction and conceptualisation skills with a pragmatic approach, turning complex challenges into clear architecture decisions and actionable roadmaps.

You communicate with impact and can adapt your message to business stakeholders, IT leaders, architects and delivery teams, building alignment across different perspectives.

You take ownership, remain curious and are comfortable operating both independently and collaboratively in a changing, international and Agile environment.

You can connect customer journeys, capabilities and underlying technology to create secure, resilient and scalable end-to-end solutions.

Knowledge of banking and Customer Data & onboarding is an advantage. Familiarity with architecture frameworks and modelling standards such as TOGAF, IAF or ArchiMate is a plus, but your ability and motivation to learn are equally important.

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Within the CoE Architecture community, you will receive support to strengthen both your architecture expertise and soft skills. Over time, this role can also open up career opportunities such as Chapter Lead Architect or Enterprise Architect.

The team

You will be part of the Centre of Expertise Architecture, a team of about 70 architects, led by the ING Belgium Chief Architect, and directly reporting to the CIO. You will be involved in strategic initiatives and have the ability to help us shaping the target IT landscape of ING BE.

The work is carried out in an Agile way of working with a significant international collaboration with ING teams present in other countries.

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Job Description

The Customer Journey Mortgage Product Expert reports to the Product Area Lead within the Mortgages & Distribution Channels Tribe.

The role is responsible for the development of products, processes, and services related to mortgage products. The incumbent monitors product positioning and implements commercial initiatives aimed at increasing sales through competitor analysis and KPI monitoring, ensuring stakeholder engagement and alignment across all involved functions.

Key Responsibilities

Support the definition and implementation of product strategy (sales, processes, pricing, and channels).
Design customer processes for mortgage products in collaboration with commercial channels and the Operations team, and promote process improvement initiatives by working with the various impacted areas.
Contribute to the end-to-end development of products and processes.
Monitor product KPIs to identify actions aimed at increasing profitability.
Lead the implementation phase of initiatives related to products and services by providing product and process requirements.
Be responsible for drafting the documentation (Change Business Requirements) necessary for product implementations.
Collaborate with other team members to ensure synergy and consistency throughout the commercial process.
Manage relationships with third-party companies involved in projects and product management.

Required Skills

University degree or equivalent professional experience.

Technical Skills

Strong problem-solving abilities.
Excellent analytical skills.
Knowledge of mortgage products.
Knowledge of banking regulations, particularly those related to mortgage products.
Knowledge of banking regulations related to ESG topics (considered a plus).
Previous work experience in the banking sector or similar environments.
A thorough understanding of the banking market, including competitor benchmarking and market insights.
Strong interpersonal and relationship-building skills.
Advanced knowledge of Microsoft Office, particularly Excel and PowerPoint.
Good command of written and spoken English.

What we offer:

A strong learning opportunity in Business Oversight and Non‑Financial Risk within a structured international banking environment.

Hands‑on exposure to process governance and third‑party risk management topics.

The chance to work closely with multiple stakeholders and understand how risks are managed end‑to‑end.

A dynamic, inclusive and collaborative working environment, with opportunities for professional growth.

Contract offer:

Working conditions: Permanent employment contract

Working hours: Full time (37 hours per week)

Applicable Collective Labour Agreement: National Collective Labour Agreement for employees in the credit sector (NCLA)

Location: Milan

Annual base salary starting from: 48.000€

Variable remuneration: in line with the applicable remuneration policies (with a target based on the role, outcomes linked to the Group, Business line/function, and individual performance)

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

Flexible Smart Working
Competitive base salaries and performance-based bonuses
Meal vouchers and corporate restaurant and bar
Health insurance and Accident insurance
Pension fund and welfare plan
Diverse cultures & Innovative mindsets
International Environment and Talent Program
Commitment to sustainability
Lots of training development opportunities to help you grow
Lots of moments dedicated to physical and mental well-being
A special day off when it is your birthday: we call it #doyourbirthday!
And of course, we can’t forget free water & coffee at the office!

About ING

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

Our Commitment

Job Application Safety Reminder ⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

· Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.

· Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com

· No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.

If you suspect suspicious activity, report it immediately. Your safety matters to us.

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Role & work environment

As part of the strengthening of its Financial Crime Compliance (FCC) department, ING Luxembourg is offering a contractual internship starting as of January 2027 for a minimum of 6 months.

Please note that we only consider students who are currently enrolled in school/university and can provide a school convention.

FCC Intelligence & Investigations Luxembourg is the second line of defense function supporting ING Luxembourg, its underlying entities and the Anti-Money Laundering (AML) Compliance Manager in managing the FCC risks.

The Intelligence & Investigations function includes oversight of 1st line of defense AML related processes & sourced activities, the monitoring of customers’ activities as well as the investigation of complex cases regardless of the source of identification (Adverse Media Screening, Transaction Screening, Transaction Monitoring, Name Screening) and the handling of special requests (Police, FIU, etc.).

The mission of Intelligence & Investigations team aims to identify and report on emerging threats and risks stemming from known and evolving forms of Financial Economic Crime (FEC), such as money-laundering, terrorist financing, corruption, and transnational and organized crime.

The team is working together based on knowledge and expertise, as well as the skill set needed to best perform the job.

You report hierarchically to the Head of the FCC Intelligence & Investigations, who reports to the Head of Financial Crime Compliance, being the Anti-Money Laundering Compliance Manager of ING Luxembourg.

Key responsibilities

As an FCC Intelligence & Investigations Intern, you take part in the execution and further development of the anti-money laundering strategy of the Bank by reviewing client’s profile and transactions and reporting unusual transactions to the team.

You may also be entrusted with additional tasks, such as:

Participating in the preparation of reports;
Providing administrative support to the FCC Intelligence & Investigations team;
Monitor the queues and updating the local dashboards for ensuring adequate management of outstanding alerts and prioritization rules;
Helping FCC Intelligence & Investigations team in projects, workgroups, providing input where needed;
Any other associated duties required from time to time to meet the team’s mission and targets.

Key Competences

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As an FCC Intelligence & Investigations Intern you will also need:

University degree at Master 1 or 2 level with a legal, economic and/or auditing orientation;
A first experience in Luxembourg and/or in an audit firm will be considered as an asset;
Practical, organized and rigorous;
Ability to analyze, summarize and write;
Good team spirit and creativity;
Good and effective communication skills, fluent in written and spoken English, French is considered a plus;
Good knowledge of current IT tools, in particular Excel, PowerPoint and Word, knowledge of other software application is a plus.

We redefine banking. What about you?
There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

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Forma zatrudnienia: umowa o pracę

Lokalizacja: ING Leasing sp. z o.o. ul. Puławska 2, Warszawa (praca hybrydowa, 3 dni w biurze, 2 dni w domu tygodniowo)

O zespole

Szukamy osoby, która będzie odpowiedzialna za rozwój strategicznej współpracy z importerami pojazdów oraz budowę długofalowych partnerstw biznesowych wspierających sprzedaż finansowania pojazdów.

Jeżeli posiadasz doświadczenie w branży automotive, rozumiesz mechanizmy działania importerów, dealerów i sieci sprzedaży oraz potrafisz skutecznie prowadzić negocjacje na poziomie zarządów firm, ta rola może być dla Ciebie.

Twoje zadania

pozyskujesz oraz rozwijasz współpracę z importerami samochodowymi
budujesz i rozwijasz relacje z kluczowymi partnerami biznesowymi
prowadzisz negocjacje handlowe oraz uzgadniasz warunki współpracy.
identyfikujesz nowe możliwości biznesowe i analizujesz trendy rynkowe.
tworzysz oraz wdrażasz wspólne inicjatywy sprzedażowe i marketingowe.
współpracujesz z dealerami, brokerami oraz partnerami rynku automotive.
inicjujesz zmiany produktowe i procesowe wspierające rozwój współpracy.
przygotowujesz analizy biznesowe, rekomendacje oraz materiały dla kadry zarządzającej.
koordynujesz działania pomiędzy partnerem zewnętrznym a obszarami sprzedaży, ryzyka, operacji, marketingu i rozwoju produktów.
odpowiadasz za realizację planów sprzedażowych oraz rozwój portfela partnerów

Nasze oczekiwania

pozyskujesz oraz rozwijasz współpracę z importerami samochodowymi
budujesz i rozwijasz relacje z kluczowymi partnerami biznesowymi
prowadzisz negocjacje handlowe oraz uzgadniasz warunki współpracy
identyfikujesz nowe możliwości biznesowe i analizujesz trendy rynkowe
tworzysz oraz wdrażasz wspólne inicjatywy sprzedażowe i marketingowe
współpracujesz z dealerami, brokerami oraz partnerami rynku automotive
inicjujesz zmiany produktowe i procesowe wspierające rozwój współpracy
przygotowujesz analizy biznesowe, rekomendacje oraz materiały dla kadry zarządzającej
koordynujesz działania pomiędzy partnerem zewnętrznym a obszarami sprzedaży, ryzyka, operacji, marketingu i rozwoju produktów
odpowiadasz za realizację planów sprzedażowych oraz rozwój portfela partnerów

Mile widziane

doświadczenie zdobyte po stronie importera samochodowego
znajomość rynku leasingowego i finansowania flot
doświadczenie w budowie programów partnerskich lub sieci sprzedaży

Oferujemy

realny wpływ na rozwój strategicznego obszaru biznesowego,
możliwość tworzenia nowych rozwiązań produktowych i procesowych
dużą samodzielność działania oraz odpowiedzialność za własny portfel partnerów
atrakcyjne wynagrodzenie oraz system premiowy powiązany z wynikami
pracę w organizacji stawiającej na rozwój i innowacje

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Are you looking for…

A challenging professional environment within ING Wholesale Banking, in a growing business serving wholesale banking clients in an international environment. A solid experience in a complex and varied position which will broaden career possibilities for a high achiever.

Are you also someone who is…

- critically minded, with strong analytical and problem solving skills with an eye for detail

- able to balance commercial drive and risk awareness

- hands-on, a hard worker who is stress resilient

- keen to learn and strives for challenge

- able to work autonomously and on several projects simultaneously

- a good communicator, team player and client oriented

… then you could be our new Vice-President within Trade Sales.

Your work environment at ING…

ING is a leading bank that provides its customers with a wide range of financial products and services via the distribution channel of their choice (click and face). ING’s global reach spans over 40 countries including 18 in Asia, where we serve wholesale banking clients through our network of branches and representative offices. ING Belgium is, as the first universal direct bank, a strong player on the Belgian market. The bank provides its customers with a wide range of financial products and services via the distribution channel of their choice (click and face). Customers of ING Belgium are as well retail and private banking clients, as well as small, medium and large enterprises.

As a VP within the Trade Sales CoE you will cover the sales process and be directly responsible for the implementation and delivery of the wider Trade products spectrum. You will be deal principal on the deals and will be held accountable on the correct implementation of the deals for the clients within your scope. The product scope entails the wider products offered like the traditional trade products (bank guarantees, (stand-by) letters of credit as well as different open account trade products; These products are focused on wholesale banking clients within the Transaction Services product offering. You will be end responsible for TFS implementation as well as working capital (receivables, supply chain as well as inventory products).

We work through our dedicated Trade teams based in different EMEA countries as well as New York and across APAC. The scope of the activities will be closely aligned with the Trade Sales CoE in the Netherlands.

The country scope of activities will be heavily focused on countries who will not have dedicated Trade Sales in country. Hence the country scope will exclude Switzerland, Germany and Spain for now. Switzerland, Germany and Spain will only be covered from the CoE for complex transactions which cannot be accomodated from the country itself.

Your key responsibilities

Be the Deal Principal in structuring and implementing Trade transactions. This goes from traditional trade products to open account working capital products (receivables, supply chain as well as inventory). As from the VP level you will have sales targets with linked implementation responsibilities. After implementation, the deal will be transferred to an Account manager.

Analyse client needs, identify opportunities and work out proposals.

Organise client meetings and pitches and make sure your scope of clients is sufficiently covered across all trade products.

Be in the lead of the client interface and be responsible with the internal and external parties involved in the transactions

You are a technical expert in the matter, be the deal team leader and have experience in leading a transaction structuring process from the front row. As an VP, you will be the Deal Principal.

Legal documentation negotiation has no secrets for you

Keep the business safe and compliant. Think along on how to improve our processes from a compliance perspective

Make the difference to grow the Trade platform.

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As a VP you will also need:

To be commercially driven

a relevant experience of around 6 - 9 years within either securitisation, a structured finance equivalent role, a Wholesale Banking product role, a Wholesale Banking sales position or in Risk Management.

a strong background in trade finance and open account trade

a strong background in credit risk and deal structuring/-execution

excellent oral and written skills in English

an academic degree in economics, management, law, engineering or equivalent

We offer you

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

Personal growth & challenging work with endless opportunities to realise your ambitions

An informal, dynamic environment with innovative colleagues supporting your endeavours

A progressive and agile way of working, where new ideas are valued ahead of convention

Furthermore, within the Trade Sales CoE department, you can count on a range of opportunities to invest in your personal and professional growth with:

challenging transactions & a steep learning curve

getting to understand trade solutions from a wider perspective

partnering and learning from various fintechs operating within the trade space

We are committed to the principle of equal opportunity in employment. The Company is opposed to any form of less favourable treatment, whether through unfair, inconsistent direct or indirect discrimination, accorded to employees and applicants for employment on the grounds of sex, sexual orientation, marital or parental status, disability, race, religion or belief, age, creed, colour, nationality, ethnic or national origin.

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Forma zatrudnienia: B2B

Lokalizacja: Warszawa, ul. Puławska 2 (pracujemy hybrydowo - 2 dni z biura)

Spółka: ING Leasing

Twoje zadania

analizujesz potrzeby biznesowe i przekładasz je na wymagania IT
współpracujesz z interesariuszami oraz zespołem developerskim
tworzysz i utrzymujesz dokumentację analityczną
wspierasz testy i bierzesz w nich udział
uczestniczysz w projektowaniu rozwiązań IT

Nasze oczekiwania

potrafisz zbierać, analizować i dokumentować wymagania biznesowe oraz systemowe
umiesz modelować procesy biznesowe
tworzysz dokumentację analityczną
znasz SQL na poziomie który, pozwala Ci analizować dane i budować rozwiązania raportowe
potrafisz analizować dane i wyciągać trafne wnioski
masz podstawową wiedzę na temat integracji systemów (API, REST, SOAP)
dobrze komunikujesz się zarówno z biznesem, jak i zespołem technicznym oraz potrafisz koordynować zadania pomiędzy jednostkami organizacyjnymi
cechuje Cię wysoko rozwinięte myślenie analityczne, logiczne i samodzielność

Mile widziane

masz wykształcenie z zakresu matematyki lub kierunków ścisłych
znasz podstawy JAVA (na poziomie umożliwiającym analizę kodu)
znane są Ci techniki analityczne
rozumiesz produkty rynku finansowego i eCommerce (mile widziany rynek leasingu oraz najmu)
posiadasz doświadczenie zawodowe w instytucjach finansowych (mile widziany rynek leasingu oraz najmu)

To oferujemy

Inwestujemy w rozwój - szkolenia online
Możliwość aktywnego uczestnictwa w projektach na poziomie pionu i całego banku
Narzędzia pracy (laptop)
Work life balance w praktyce
Elastyczny czas pracy

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The team

The SuPRA department deals with external stakeholders with the European Central Bank (ECB), as well as with policymakers in the European Union such as the European Commission, European Parliament, EU Member States and European Supervisory Authorities.

The department is divided into two teams: the Supervisory Affairs team and the Public and Regulatory Affairs team.

Key Responsibilities

Hands on and supporting the team their where needed
Monitor and Analyze EU Legislative Developments
Support Stakeholder Engagement and Internal Communication
Attend and Report on External Events
Help coordinate ING’s advocacy strategy across its European footprint

How to succeed

We are looking for:

A degree in Master in Law
Interest on International / EU Relations
We are looking for someone with a strong willingness to learn about EU policymaking dynamics
Demonstrates strong interpersonal abilities
Shows intellectual curiosity and a willingness to engage with new topics
Proficiency in English required
Proficient user of Microsoft Office applications (Word, PowerPoint, Outlook)

What We Offer:

Hands-on experience in live transactions and client engagements.
Exposure to senior professionals and industry leaders.
A collaborative and learning-focused environment.
Introduction to capital advisory and high-value activities ING is offering to our clients.

Questions?

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

Rewards and benefits

You’ll also benefit from:

Internship allowance of 700 EUR based on a 36 hours work week
Your own work laptop
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Applications

Ready to step up and shape the future of COO and CTO at ING? Apply now.

Please add your CV and motivation letter.

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.

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Shape the future of management reporting and business intelligence at ING. As Senior Digital Product Manager – Reporting Factory, you will define and drive the vision for a strategic reporting platform that delivers trusted insights, standardized reporting, and a consistent user experience across ING.

You will bring together business needs, reporting capabilities, data products, and technology platforms to build a scalable Reporting Factory that enables faster decision-making, improves governance, and creates a single source of truth for management reporting. The role spans strategy, product management, stakeholder engagement, and execution. The Reporting Factory vision includes a unified reporting platform, governed data consumption, reporting standards, reusable components, and migration from legacy reporting solutions.

The team

The Data & Reporting expert team is on a transformation journey to establish a modern reporting ecosystem built on trusted data products and standardized reporting capabilities. The Reporting Factory is a strategic initiative that will provide a single reporting experience, reduce duplication across platforms, improve governance, and accelerate delivery of management information and business insights.

Working closely with business stakeholders, Report Managers, Data Management teams, Architects, Engineers, and Leadership teams, you will help define how reporting products are designed, delivered, governed, and adopted across the organization.

This is an opportunity to shape a high-visibility strategic product that sits at the intersection of Data, Analytics, Reporting, Governance, and Digital Transformation.

We value leadership impact and adaptability as much as strict checklist experience. If your background aligns with the core vision of this role, even if you don't tick every single bullet point, we strongly encourage you to apply. Tell us in your application or cover note what unique perspective and track record you’ll bring to the team.

Roles and responsibilities

You will own the Reporting Factory vision and roadmap, ensuring it delivers measurable business value while creating a scalable and future-ready reporting ecosystem.

Define and own the Reporting Factory product vision, strategy, roadmap, and value proposition.
Translate business objectives and reporting needs into a prioritized product backlog.
Drive stakeholder alignment across business, data, reporting, architecture, and technology domains.
Lead the design and adoption of standardized reporting products, processes, and governance frameworks.
Partner with Data Factory, Data Management, and Engineering teams to deliver trusted reporting capabilities.
Measure product adoption, business value, customer satisfaction, and operational effectiveness.
Drive simplification and consolidation of reporting platforms and capabilities.
Ensure reporting products meet governance, auditability, data quality, and compliance requirements.

What could it look like specifically?

Building the roadmap for a single enterprise reporting platform that serves leadership, governance, and operational reporting needs.
Defining standards, reusable assets, and development patterns that reduce report development effort and improve consistency.
Driving the migration of strategic reporting assets from legacy platforms into the Reporting Factory ecosystem.
Partnering with business stakeholders to define future reporting capabilities, priorities, and investment plans.
Implementing report cataloguing, lifecycle management, and governance processes to improve transparency and reuse.
Leveraging data products, self-service analytics, and AI-enabled capabilities to enhance reporting experiences.
Collaborating with multiple ING domains and global stakeholders to align reporting strategy and future platform capabilities.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself.

To be successful in this role, you bring:

10+ years of experience in Product Management, Digital Products, Analytics, Reporting, Data, or Business Intelligence domains.
Experience managing complex products involving multiple stakeholders, delivery teams, and technology platforms.
Strong understanding of Reporting, Analytics, Data Warehousing, Data Products, and Business Intelligence concepts.
Ability to transform strategic objectives into actionable roadmaps, business cases, and delivery plans.
Think like a designer as well as a product manager, partnering closely with UX specialists to rapidly transform concepts into visual mock-ups and prototypes that help align stakeholders, validate ideas early, and shape the future reporting experience
Excellent stakeholder management and influencing skills across senior leadership and technical teams.
Strong analytical thinking and a data-driven decision-making approach.
Experience working in Agile organizations and managing product backlogs and prioritization.
Excellent communication skills with the ability to explain complex concepts to both technical and non-technical audiences.
Knowledge of Power BI, reporting platforms, data governance, and management information processes is a strong advantage.

What you will bring to ING

A product mindset focused on delivering measurable business outcomes.
Passion for creating simple, scalable, and impactful reporting solutions.
The ability to balance strategic thinking with hands-on execution.
A collaborative leadership style and a strong drive for continuous improvement.
An ambition to build the future of reporting and insights within ING.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

25-28 vacation days depending on contract.
Pension scheme.
13th month salary.
8% holiday payment.
Hybrid working.
Personal growth and challenging work with endless possibilities.
An informal working environment with innovative colleagues.

About us

Curious about how ING empowers people and businesses to stay a step ahead in life and business? Join us and help create the next generation of data, reporting, and insight capabilities that support smarter decisions across the organization.

Questions?

Please visit the Frequently Asked Questions to find answers to common questions. Contact the recruiter attached to the advertisement for additional information. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

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Du hörst nie auf, neugierig zu sein, und willst jeden Tag dazulernen. Und das am liebsten von den Besten und mit den besten Aussichten. Du suchst die Herausforderung und möchtest endlich die Theorie Deines Studiums in die Praxis umsetzen. Genau das brauchst Du, um bei einem Praktikum bei uns richtig durchzustarten.

Deine Aufgaben

Die Optimierung unserer Prozesse rund um Legitimation und Freigabeverfahren und die ideale Usability stets up to date halten – das macht Dir Spaß? Perfekt! Unser Team arbeitet ständig daran, Customer Journeys weiterzuentwickeln.
Während Deiner Zeit bei uns arbeitest Du eng mit dem Führungsteam und den Teams des jeweiligen Bereichs zusammen, bist strategisch und konzeptionell voll involviert und analysierst schon bald eigenständig Daten und Nutzerstudien.
Damit wir noch besser werden, drehst Du mit uns an den passenden Schrauben. Was für Schrauben? – Keine Bange, auch da kommst Du schnell rein. Denn Du kennst den Markt, die Kunden und unsere Unternehmensziele aus dem Effeff.
Richtig praktisch wird es, wenn Du unsere Performance misst und analysierst. Daraus leitest Du geeignete Maßnahmen ab.
Klar, dass Du Deine Insights für das Management und den Vorstand in Reportings und Ergebnispräsentationen festhältst.
Kurz und gut: Du bist mit vielen Schnittstellen im Haus vernetzt, vor allem mit der IT. Das alles natürlich nicht im Alleingang, sondern im Team. Lust auf mehr? Wir freuen uns auf Dich!

Dein Profil

Immatrikuliert im Bachelor / Master in Wirtschaftswissenschaften, Medienwissenschaften o. Ä. oder im Gap Year zwischen Bachelor- und Master-Studium
Organisationstalent, selbstständige Arbeitsweise und Spaß an Teamwork
Fit in MS Office, v. a. in PowerPoint und Excel
Willen, die Welt von morgen mitzugestalten
Sehr gutes Deutsch und Englisch in Wort und Schrift
Verfügbar ab April 2027 für 6 Monate (bitte gib das genaue Startdatum im Anschreiben an)

Freu Dich auf zahlreiche Benefits

Ansprechende Vergütung, kostenloses Deutschlandticket, 30 Tage Urlaub, Betriebsrestaurant
Zusammenarbeit auf Augenhöhe in einer Du-Kultur
Hybrides Arbeitsmodell: Zusätzlich zur Arbeit im Büro kannst Du auch mobil arbeiten – im Rahmen betrieblicher, gesetzlicher und regulatorischer Anforderungen.
Löwenstarke Netzwerkangebote, persönliche und fachliche Weiterbildungsmöglichkeiten sowie vielfältige Angebote zu Bewegung, Vorsorge, Ernährung und Balance

Lust auf einen neuen Job?

Na, wie wär’s?

Bewirb Dich einfach online bei uns – am schnellsten geht’s, wenn Du Anschreiben, Lebenslauf und Zeugnisse schon parat hast.

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Legal Expert

Ben jij een Legal Expert met belangstelling voor financiële producten en klantgerichte juridische dienstverlening? Wil je werken in het hart van een toonaangevende digitale bank en bijdragen aan duurzame groei? Dan is deze functie binnen ING Legal Nederland (Legal NL) mogelijk iets voor jou.

Het team

Je maakt deel uit van ING Legal NL en wordt geplaatst in het Squad Law. Dit Squad adviseert over hypotheken, consumentenleningen, verzekeren, en collections.

Als Legal Expert richt je je in eerste instantie op twee hoofdactiviteiten. Je behandelt klachten van klanten die zich in de beroepsfase bevinden. Ook help je bij de implementatie en toepassing van AI-tools, zoals Copilot, binnen Legal NL.

Naarmate je ervaring in de functie groeit, breid je jouw werkzaamheden stapsgewijs uit naar andere juridische vraagstukken binnen de aandachtsgebieden van Legal NL, zoals hypotheken en verzekeren. Je werkt nauw samen met de collega’s die de beroepsklachten behandelen, maar ook met andere stakeholders binnen Legal, Risk en de Business en draagt bij aan zorgvuldige klantbediening, innovatie en naleving van wet- en regelgeving.

Legal NL maakt deel uit van de wereldwijde juridische community van ING met meer dan 500 juristen. Dit biedt volop mogelijkheden voor kennisdeling en samenwerking over landsgrenzen heen. Wij hebben als Legal doel "Open Minds Daring Hearts".

Taken en verantwoordelijkheden

Je behandelt zelfstandig klantklachten in de beroepsfase. Deze klachten zullen met name zien op Fraude en KYC.
Je speelt een actieve rol bij de implementatie en het verantwoord gebruik van AI-tools, zoals Copilot, binnen Legal NL, ter ondersteuning van de behandeling van klachten in de beroepsfase en andere processen.
Naarmate je groeit in de functie verbreed je jouw werkzaamheden geleidelijk en adviseer je ook over andere juridische en toezichtrechtelijke vraagstukken binnen Legal NL:
- Juridische advisering bij productgoedkeuringsprocessen van nieuwe of bestaande proposities
- Opstellen of beoordelen van juridische documentatie (bijv. algemene voorwaarden)
- Beoordelen van reclame-uitingen
- Implementatie van nieuwe wet- en regelgeving
- Beoordelen van en antwoorden op informatieverzoeken van toezichthoudende autoriteiten.

Jouw profiel

We nemen slimme mensen zoals jij aan vanwege je potentieel. Wij verwachten dat je nieuwsgierig bent. Blijf leren. Neem verantwoordelijkheid. In ruil daarvoor helpen wij je om een nog betere versie van jezelf te worden.

Herken je jezelf in de onderstaande vaardigheden en ervaring en wil je ING NL in al haar facetten beter leren kennen? Dan zijn wij op zoek naar jou:

Nederlandse universitaire master Rechtsgeleerdheid.
Kennis of affiniteit met financieel recht en aanverwante wet- en regelgeving.
Relevante juridische werkervaring.
Uitstekende schriftelijke en mondelinge vaardigheden.
Ervaring met of aantoonbare kennis van generatieve AI.
Nederlands en Engels op professioneel niveau, zowel mondeling als schriftelijk.
Je bent proactief, enthousiast, klantgericht, pragmatisch, flexibel, analytisch en een echte teamplayer.
Ervaring met klachtenbehandeling is een pré.
Ervaring implementatie en/of adoptie van Copilot is een pré.
Ervaring met procesverbeteringen is een pré.

Beloning en arbeidsvoorwaarden

We willen ervoor zorgen dat je de juiste balans vindt tussen je carrière en je privéleven. Lees hier meer over hoe we dat doen. De voordelen van werken bij ING zijn onder andere:

Een salaris afgestemd op je kwaliteiten en ervaring
25-28 vakantiedagen, afhankelijk van het contract
Pensioenregeling
13e maand salaris
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% vakantiegeld
Hybride werken
Persoonlijke groei en uitdagend werk
Een informele werkomgeving met innovatieve collega’s

Over ons

Benieuwd hoe ING mensen en bedrijven helpt vooruit te komen? Ontdek wat we doen en wat we jou kunnen bieden.

Solliciteren?

Upload je cv en motivatiebrief via de knop Solliciteren.

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Official posting date: 30th of October

Savings is at the heart of ING’s relationship with its customers and an increasingly dynamic market. Within ING we want to strengthen our position in the savings market by combining competitive propositions with smart pricing and a strong understanding of our customers.

That is why we are looking for a Senior Pricing Marketeer Savings.

In this role, you will shape our savings pricing strategy and translate market developments, customer insights and financial considerations into concrete commercial actions.

You will operate at the intersection of customer, commercial strategy, pricing and balance sheet steering.

The team | Product Family Daily Banking | Amsterdam

You will land in the area Pricing & Liabilities Growth which is part of Daily Banking. Together with about 60 agile teams (squads) in Amsterdam, Leeuwarden and abroad we work towards becoming the best mobile-led bank of the continent.

The team brings together pricing, savings growth and commercial portfolio steering. We focus on creating sustainable value for our customers and ING by making fact based choices on pricing, propositions and growth. Our area works across savings and Daily Banking fee products. We closely follow customer behaviour, competitive developments and financial performance and translate these insights into commercial actions. This ranges from savings pricing and growth initiatives to broader pricing topics across accounts, packages and cards

Role and responsibilities

As Senior Pricing Marketeer for Savings, you have an important role in determining how ING competes in the Dutch savings market.

You will:

Develop and continuously improve our pricing strategy for savings products
Monitor market developments, customer behaviour and competitor propositions and translate these into commercial opportunities
Find the right balance between attractive customer propositions, growth and sustainable returns
Develop pricing proposals, scenarios and business cases to support commercial decisions
Identify opportunities to attract new savings and strengthen relationships with existing customers
Use data and customer insights to understand how customers respond to pricing and propositions
Translate complex analyses into clear recommendations and concrete actions
Present your recommendations to senior stakeholders and contribute to pricing decisions
Work closely with colleagues across daily banking, finance and ALM.

How to succeed

We are looking for someone who combines strong analytical skills with commercial judgement. You also enjoy turning analysis into action. You can explain complex topics simply, influence senior stakeholders and take ownership from the initial question through to implementation.

You bring:

10+ year experience in pricing in retail banking is required
Strong commercial and analytical skills
Excellent presentation and storytelling skills, with the ability to build a compelling storyline from complex information
Confidence working with senior stakeholders
Experience in translating data and market insights into pricing decisions

Rewards & benefits

We offer a brand-new position in a bank empowering people to develop their skills and an exciting challenge for people with an entrepreneurial attitude. The possibility to develop your skills thanks to the expertise of our international teams, and our knowledge sharing culture.

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions. The benefits of working with us at ING include:

A salary tailored to your qualities and experience
25-28 vacation days depending on contract
Pension scheme
13th month salary
8% holiday payment
Hybrid working
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions

Please visit our Frequently Asked Questions section to find answers to questions you might have. You can also contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

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We are looking for a talented and enthusiastic Portfolio Management intern to join our Portfolio Management Team inside ING´s Transformation Office, starting November 2026

The responsibility of this team is to enable that key bank objectives are achieved, and the organization works in the same direction aligning strategy and operation and our way of working is agile methodology.

Please note that only candidates who can provide a valid internship convention with a university will be considered.

Your key responsibilities:
As a Portfolio Management intern you will:

- You will foster a culture of collaboration with tribes and other CoEs: challenging the projects to ensure value creation for the client, alignment with ING’s strategy and simplicity by design both on technical and business approach.

- You will ensure consistency in methodology across different initiatives, products and tribes, in terms of metrics and definitions.

- Together with your team you advise and drive the change in the organization via an end-to-end view on the full portfolio.

- Work with senior management to establish, prioritise and manage the portfolio of initiatives and provide transparency to enable decision making.

- Translate concepts into tangible execution and know how to achieve goals in a large complex organisation. A key aspect is to build and maintain relationships with stakeholders and to act strategically.

- Provide structure to the organization backlog, organize, aggregate and present the information through different dashboards and reports to give clarity and facilitate decision taking at different levels.

What are we looking for?

- A colleague who wants to learn how to achieve goals in a large complex organization; you can build and maintain relationships with your stakeholders; you act strategically; and you are able to adapt concepts into tangible execution.

- Interest in learning how to work with complex programmes. You will learn how to solve problems that are impacting the progress of the programme. Experience in implementing change in highly regulated environments is a distinct advantage.

- An eye for detail and an analytical way of thinking. Ability to communicate with all levels of the organization, particularly at senior management level.

- Ability to persuade people and to turn resistance into cooperation.

- Results oriented with an ability to find ways of solving programme challenges.

- Good knowledge of Office package, in special ability to build and work with complex excel files to manage large amount of data.

- A consulting mind-set, including an ability to think of and discuss structural solutions.

- Ongoing experience on a master’s or bachelor's degree. It is very valuable having some previous working experience.

- Prior experience or knowledge of Agile WoW organization and standards are strongly preferred.

- Have strong analytical skills and take decisions based on data and facts.

- Be a team player, stimulate cross-team interactions and alignment between people, Tribes, Squads.

- Be creative and a pro-active out-of-the box thinker who likes to work in a multidisciplinary team in an agile environment.

What do we offer?

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Forma zatrudnienia: kontrakt B2B

Lokalizacja: Warszawa, Wrocław, Gliwice, Bydgoszcz, Gdańsk, Kielce, Kraków, Rzeszów, Szczecin, Lublin (mamy więcej niż 1 wakat, jesteśmy podzieleni na regiony).

O stanowisku:

Lubisz sprzedaż, budowanie relacji i pracę blisko klienta? Dołącz do ING Leasing i rozwijaj współpracę z dostawcami i klientami z segmentu pojazdów. Szukamy osoby, która z energią pozyskuje nowe kontakty biznesowe, potrafi przekuwać je w długofalowe relacje i skutecznie realizuje cele sprzedażowe.

Twoje zadania

pozyskujesz nowych dostawców i klientów ze wskazanego segmentu
rozwijasz relacje z obecnymi dostawcami
realizujesz plan sprzedażowy produktów leasingowych w oparciu o współpracę z dostawcami pojazdów oraz maszyn i urządzeń
przygotowujesz oferty handlowe, umowy leasingowe
dbasz o pozytywny wizerunek firmy

Nasze oczekiwania

posiadasz minimum rok doświadczenia w obszarze sprzedaży – mile widziane doświadczenie w branży finansowej
prowadzisz działalność gospodarczą lub jesteś gotowy do jej założenia (współpraca wyłącznie w oparciu o kontakt B2B)
masz prawo jazdy kategorii B i własny samochód
cechuje Cię skuteczność w osiąganiu planów sprzedażowych
Twoją mocną stroną jest łatwość w nawiązywaniu kontaktu
masz dobrze rozwinięte umiejętności negocjacyjne
lubisz pracę i kontakt z ludźmi (pracujemy w terenie, nie zza biurka – odwiedzamy, rozmawiamy, dzwonimy)
potrafisz budować relacje biznesowe i nimi zarządzać

To oferujemy

elastyczny czas pracy
prosty, przejrzysty system wynagrodzeń
dodatkowe wynagrodzenie za sprzedaż dodatkowych produktów
preferencyjne warunki pakietów ubezpieczenia zdrowotnego
solidne wdrożenie i pakiet startowy
atmosferę wsparcia i życzliwości w zespole (nie zostawiamy Cię samego z wyzwaniami rynku – możesz liczyć na pomoc koleżanek i kolegów z zespołu wsparcia sprzedaży)

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Your work environment

Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to serve the needs of ING’s clients with products, services, and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.

Your role & work environment

Within EMEA, Belgium and the Nordics are important countries, where we have the ambition to grow our FM activities.

As head of corporate sales, you are responsible for managing the Belgian corporate sales team responsible for all FM business in Belgium and the Nordics. You will set direction, maintain, and grow ING clients and revenue streams. Stakeholder management and a deep knowledge of the financial markets (Belgian and Nordic market is key) to offer best-in-class coverage to our sector teams as well as to our demanding Belgian and Nordic client base.

As head of corporate sales for Belgium and Nordics, you will locally report to the head of FM Belgium and functionally to the head of corporate sales EMEA.

Your profile

You are a leader with strong analytical and communication skills. You have a degree, post-grad preferred, in Economics or related study and/or CFA and at least 12-15 years of work experience in Capital and/or Financial Markets environment. You have proven to be successful in interacting comfortably with senior management as well as all relevant functions in a Wholesale Banking environment. You have excellent interpersonal skills, multicultural awareness, and sensitivity. Furthermore, you are resilient and perform well under pressure. You are expected to embrace and adhere to the ING values, and it is evident for you that your behaviour is fully aligned with them.

Your key responsibilities

You are the senior originator in developing the financial markets corporate client relationships for ING Belgium at the Executive (CFO/Group Treasurer) level, thereby creating higher value opportunities for ING to service their clients.
As desk head, you will manage and develop a team of 5 dedicated cross asset sales specialists. We are looking for a player/coach type of profile that is also able to contribute individually.
You will personally focus on developing the corporate franchise.
Your team continuously identifies, proposes, and implements innovative or alternative ideas to improve the customer journey and/or the ING WB value proposition, and is pivotal when developing new businesses or thought solutions
You have proven experience and understanding of the Financial Markets, including their risk and distribution channels, and a track record of executing complex transactions across the full product range.
You will establish collaborative and effective partnerships with Execution Sales and Client Solutions Group Sales teams to embed the solutions culture and efficient execution delivery
You will actively contribute to the development and implementation of the overall business and people strategy and ING business principles, including ING's Orange Code.
You act as an ambassador for ING and cooperation within the WB.
You have a track record of identifying strategic opportunities to improve business and technology performance, operations, and risk management.
You keep abreast of the technological and regulatory changes that are impacting the industry and facilitate an innovative culture to bring about changes necessary to compete effectively in the Financial Markets.
You will ensure that the business operates with an acceptable risk tolerance and is fully compliant with regulatory requirements at all times.

We look for

As a Director, head of corporate sales Belgium and the Nordics, you will also need:

A university degree in econometrics, business economics, financial engineering, and/or CFA or equivalent academic background
10+ years of relevant working experience in the financial services sector
You have an existing network and solid reputation amongst other international banks active in financial markets
Strong knowledge of financial market products (swaps, forwards, options in various asset classes) and international finance (debt capital markets, M&A); knowledge of hedge accounting and financial risk management is considered a plus
Proven track record in originating, structuring and executing derivatives products and executing complex deals with a strong understanding of the risks related to the underlying products
Balanced IQ/EQ, the ability to listen with an open mind, and the strength and integrity to be firm under pressure to stand up to senior management
Strong leadership with a proven track record in managing teams in making a positive impact on the organization
Communicator with the ability to connect people and business by building bridges with internal FM sales, sector, and CMA colleagues, to drive FM cross-buy opportunities.
Strong quantitative, financial, and analytical skills. Affinity with legal documentation is a plus
Excellent command of English; Fluent in Dutch or French is considered a plus
Entrepreneurial and commercial drive; an ambassador for change. Contribute to change initiatives with impact for the overall organization
Demonstrated track record of collaborating with different stakeholders with end-to-end experience in new product delivery
Knowledge of the regulatory requirements and governance is a must
Demonstrate Orange Code values and behaviours

We offer you

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

Personal growth & challenging work with endless opportunities to realise your ambitions
An informal, dynamic environment with innovative colleagues supporting your endeavours
A progressive and agile way of working, where new ideas are valued ahead of convention

Furthermore, within the Financial Markets department, you can count on a range of opportunities to invest in your personal and professional growth with:

Possibility to develop your career in a truly international environment, servicing clients across EMEA, in collaboration with our various sales locations
Opportunities to continuously challenge yourself in a fast-paced environment and to learn from various experts in their field

We redefine banking. What about you?

There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology, and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

For internal vacancies, please add below:

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Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from Bucharest.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission

The core banking domain is at the heart of banking, it contains the back-office fulfilment engine which performs the account management function for the core products of the customer (such as savings, current account, deposits, payments, and investment products). The Core Banking domain is responsible for the development, maintenance, and support of several countries in Europe such as Italy, Spain, Romania, Germany delivered as a set of global services.

Your Day-to-Day

As a IT Business Analyst within the core banking domain, you will be responsible for understanding business requirements, finding implementation options together with a developer and presenting the solution to the business.

You also need to understand business requirements from different banking areas and can collaborate with other senior engineers, architects and business analysts and are able to influence and steer design decisions within the application.

We are currently looking for an IT Business Analyst for our Messages and API squad, which develops messaging solutions and APIs for the ING global standardized core banking interface, with the purpose of exposing all the capabilities from the core banking to the upstream platforms (“consumers” applications).

As an IT Business Analyst within the Messages and API squad, you will be responsible for understanding business requirements, finding implementation options together with the architects to deliver a global product, so all our consumers can easily implement and use it locally.

You also need to:

Conduct requirements and design workshops independently and present the solution to the business;

Interpret, clarify requirements and refine them;

Design multiple technical solutions and validate the best one with the architect;

Design and implement robust for messaging and APIs solutions to support various applications;

Design and implement reference schemas for each type of event/message to be published by the corebanking;

Transform complex requests into alignment proposals and get the agreement on the final solution from all the consumers;

Document APIs and messaging solutions including usage guidelines and best practices, maintain and update the documentation as changes are implemented;

Analyze processes and work with business owners and end users to ensure the system correctly models their latest process;

Understand and translate complex business needs / requirements into functional specifications;

Handle a request end-to-end: refining requirements, business process definition and design sessions with decision makers (product owner and/or his representatives), system owners and end users, under minimal supervision and guidance;

Ensure the quality of the product and consider non-functional requirements (security, performance, availability, or scalability);

Manage quality assurance processes to ensure submitted development work meets requirements;

Build, optimize, and automate processes - analyze dependencies, predict consequences, and identify areas for improvement;

Deliver training, documentation, and technical support for the developed products/solutions;

Participate in daily agile ceremonies with in-house and external developers to help ensure that work in progress will meet requirement goals;

Collaborate with developers to adapt solutions to the existing environment;

Create automated functional tests for user stories and SMOKE tests. Build and execute (automated) functional and integration tests and (automated) user acceptance and production tests.

What you bring to the team

Experience: 5 - 7 years of experience in banking industry

Mandatory:

Good knowledge of banking business processes/products;

Knowledge of REST API;

Knowledge of messaging solutions (MQ, Kafka, Apache Pulsar)

Experience with industry best practices for API documentation and design;

Experience with API documentation tools such as Swagger;

Strong analytical capabilities, methodical thinking, and problem-solving skills;

Decision-making, conceptual thinking;

Ability to manage a global product in an international context with multiple consumers;

Experience with global products aligned to multiple stakeholders’ requirements;

Adaptability to multiple customers’ requirements;

Knowledge and best practices of security, audit, IT architecture;

Fluency in English it is a must.

Nice to have:

Experience with core banking technologies;

Basic knowledge of release management;

Experience with Azure Devops or Gitlab are considered a plus;

IT Landscape and software development lifecycle knowledge (experience of working with an agile methodology would be an advantage).

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).

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Mission

At ING, we believe learning is one of the key drivers of growth, innovation, and performance. As a Talent & Learning Expert, you will act as a trusted learning partner for our business, helping teams and leaders build the capabilities they need today while preparing for the challenges of tomorrow.

You will design impactful learning experiences, shape leadership development journeys, and turn business needs into meaningful development opportunities. By combining strategic thinking, stakeholder management, and a passion for people development, you will contribute to creating a culture where continuous learning is part of everyday work.

About the team

You will join the Talent & Learning team, a group of passionate professionals dedicated to developing talent, strengthening leadership capabilities, and supporting the growth of our people across the organization.

We partner closely with business leaders, HR colleagues, and external learning providers to create engaging learning experiences that make a real difference. Together, we design leadership programs, build strategic skills, promote social and peer learning, and continuously improve the employee learning experience through digital and classroom-based solutions.

We're passionate about building a future-ready organization, with learning strategies designed around the critical skills, capabilities, and mindsets that will drive success in the years ahead.

Your day to day

Partner with business leaders and HR colleagues to understand capability gaps and translate business needs into effective learning solutions.
Design, implement, and continuously improve leadership development programs for different management levels.
Own the yearly learning calendar and coordinate key learning campaigns across the organization.
Collaborate with ING University and internal stakeholders to co-create impactful learning journeys and development initiatives.
Build engaging blended learning experiences by combining classroom sessions, digital learning, peer learning, and external learning resources.
Ensure the smooth governance and day-to-day management of the Workday Learning platform while driving adoption and user engagement.
Analyze learning data, create dashboards, and monitor key learning metrics to measure effectiveness and support decision-making.
Lead capability-building initiatives and skills gap assessments to support organizational priorities.
Manage relationships with external learning providers, including sourcing, contracting, budget tracking, and invoice approvals.
Gather participant and stakeholder feedback and continuously improve learning programs based on insights and business impact.
Stay up to date with market trends, emerging learning technologies, and best practices in talent and leadership development.

What you bring to the team

5-10 years of experience in Human Resources, with strong exposure to Talent Management, Learning & Development, People & Culture, Organizational Development, or Leadership Development.
Strong understanding of Future of Work trends, workforce transformation, AI, and future skills, with the ability to translate these insights into impactful people development solutions.
Proven experience designing and implementing leadership development and capability-building programs.
A strong understanding of adult learning principles, instructional design, and learning effectiveness measurement.
Experience working with Workday Learning or another Learning Management System.
Experience managing learning vendors, procurement processes, contracts, and budgets.
The ability to influence and build trusted relationships with stakeholders at different levels of the organization.
Strong project management skills and the ability to manage multiple initiatives simultaneously.
Excellent communication and facilitation skills, with the ability to engage diverse audiences.
Experience with leadership assessments, succession planning, and talent review processes.
Naturally curious, with a researcher mindset and a genuine interest in staying ahead of market trends and emerging talent practices.
Strong analytical capabilities, including learning effectiveness measurement, dashboard creation, impact assessments, and data-driven decision making.
Familiarity with talent and personality assessment methodologies such as Hogan, Big Five, and other leadership or potential assessment frameworks.

What we offer

Impactful work in a fun and collaborative environment.
Open-concept offices designed for both team work and relaxation.
Corporate events and social gatherings.
Hybrid way of working with flexible working schedule and short week options.
Monthly budget on Benefit platform.
Extra annual leave days depending on the total length of working experience.
Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications.
Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments.
Context to make an impact through Sustainability and Corporate Social Responsibility projects.

Job application safety reminder

We’re seeing an increase in fraudulent job offers. To protect yourself, please:

Apply only via official ING platforms. ING uses Workday as its recruitment system.
Verify the sender’s email — it should only come from @ing.com or @myworkday.com.
Know that ING will never request payments or banking details during the recruitment process.

How to apply

Click “Apply” on our careers site and submit your application through Workday. We’re excited to meet you!

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses. ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks.

ING Bank Romania is an universal bank with more than 2 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

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Private Banker – Easy Guided – Zone Sud – Liège

Votre rôle et votre environnement de travail

Vous êtes responsable du développement et de l'optimalisation des relations commerciales avec les clients Private Banking - Province de Liège ET de la croissance du fonds de commerce de clients indépendants, professions libérales et actionnaires de petites PME.

Vous travaillez au sein du département Private Banking de la zone Sud comprenant une cinquantaine de collègues, dont des Private Bankers, des Portfolio Managers, juristes et assistants commerciaux.

Vos principales responsabilités

· Vous êtes responsable d’un portefeuille de clients Private Banking – principalement professions libérales, indépendants et dirigeants de petites entreprises et de son développement, ainsi que de l’acquisition de nouveaux clients sur votre territoire géographique dédicacé de la province de Liège.

· Vous êtes responsable de l’approche technico-commerciale globale du patrimoine privé de vos clients

· Vous développez et optimisez la relation commerciale avec vos clients et garantissez la rétention, notamment via la planification patrimoniale (avec nos juristes spécialisés les WAPs)

· Vous assurez le suivi des relations commerciales avec les nouveaux clients Private Banking et les renforcez en collaborant étroitement avec les collaborateurs du réseau commercial et nos juristes spécialisés.

· Vous invitez et participez aux activités de relations publiques proposées aux clients et prospects (20 par an min)

· Vous construisez votre propre réseau externe et vous participez régulièrement à des manifestations professionnelles dans ce contexte.

· Vous travaillez en équipe

· Vous entrez facilement en contact avec des prospects

· Vous optimisez les synergies avec d'autres départements au sein de la banque en identifiant des sales leads et clients potentiels et en les renseignant au service commercial concerné (Business Banking, agents indépendants, Personal Banking, prêts hypothécaires, ...)

· Vous travaillez en étroite collaboration avec les différentes entités internes impliquées dans le métier du Private Banking (Asset Management, Tax & Legal Experts)

Nous recherchons

Un collègue qui n’a pas peur de se lancer et qui obtient des résultats, qui est enthousiaste à l’idée d’aider les autres à réussir et qui est capable d’avoir toujours une longueur d’avance. En d’autres termes, vous vous efforcez de donner vie à des idées nouvelles et vous relevez les défis dans un environnement complexe en constante évolution. Vous aimez travailler en équipe, êtes à l’écoute des autres et vous investissez dans les autres afin d’atteindre des objectifs communs. Vous aimez remettre en cause des situations établies et désirez proposer des solutions créatives aux problèmes.

En tant que Private Banker, vous aurez également besoin de :

· un diplôme de Master ou une expérience équivalente

· Environ 3 ans d'expérience professionnelle et commerciale, avec un intérêt vif pour la matière Private Banking

· un désir enthousiaste d’apprendre ce métier si l’expérience spécifique private banking fait défaut

· une expérience professionnelle en investissements et gestion de portefeuille

· des capacités de prospection.

· une bonne connaissance des matières juridiques, fiscales et financières (analyse financière)

· une bonne connaissance des produits et services Private banking

· une bonne connaissance en crédits et de la gestion du risque pour les besoins des clients au niveau private banking

· une bonne connaissance des logiciels courants (Word, Powerpoint, Excel) et un souhait marqué de développer la digitalisation des clients et la digitalisation personnelle

· une connaissance parfaite du français et de préférence une connaissance de l’anglais passif (utilisation des outils et suivi quelques réunions centrales). La connaissance de l’Allemand est un grand atout.

· capacités particulières pour le développement de relations avec les clients

· le sens de l’organisation pour le suivi administratif du métier et ses contraintes commerciales et règlementaires

· présenter des matières compliquées d'une façon simple

· vous adapter à toute situation

Nous vous offrons

Un objectif clair, une offre unique et un package de rémunération flexible accompagné d’autres avantages:

un épanouissement personnel et un travail stimulant avec des possibilités infinies de réaliser vos ambitions ;
un environnement informel et dynamique avec des collègues innovants pour soutenir vos initiatives ;
une façon de travailler progressive et flexible dans laquelle on privilégie les idées nouvelles plutôt que les idées conventionnelles ;

De plus, au sein du département Private Banking, vous pourrez compter sur de nombreuses opportunités d’investir dans votre épanouissement professionnel et personnel avec :

· Des formations juridiques et financières (Private Banking Association Belgium, formation financière et patrimoniale)

· Des projets commerciaux stimulants

b8:T1774,

Are you ready to shape the future of intraday liquidity management at ING? As a Business Analyst for Cash and Intraday Liquidity Management, you connect Treasury, operations and technology to design new capabilities from concept through implementation. Your work will help automate and centralise operational processes while further strengthening ING’s intraday liquidity management capabilities.

The team

You will join the Cash and Liquidity Management Expert Team within Payment & Settlement Services (PSS), part of the PSS COO organisation. The CLM service manages the intraday liquidity of all ING Bank entities and develops and maintains the operational model used to manage, determine and analyse cash and liquidity positions.

Working in an international team across Amsterdam, Bucharest and Manila, you will collaborate with Product Leadership, Customer Journey Experts, Operations, Finance, Risk, Group Treasury Front Offices, engineers, IT integrators and architects worldwide. You will report to the CLM Service Owner.

Key Responsibilities

Roles and responsibilitiesYou will turn complex liquidity challenges and data into clear requirements and implementable solutions aligned with the functional roadmap. Your key responsibilities include:
Shape new intraday liquidity management capabilities with Treasury, Operations and Technology, from the initial business problem through implementation.
Translate the CLM and intraday liquidity management roadmap into functional designs, business requirements, process flows, business rules, user stories and acceptance criteria.
Define requirements for real-time liquidity positions and views, monitoring across relevant hierarchy levels, payment flow control, liquidity usage monitoring and intraday liquidity forecasting.
Analyse payment, settlement and account flows to determine their impact on intraday liquidity positions and how these should be represented in the solution.
Define the information and business logic needed to calculate and present liquidity positions accurately, working closely with technology teams.
Lead workshops with Group Treasury Front Offices, Operations, Risk, Finance, architects and Technology, clearly documenting requirements, decisions and open points.
Connect liquidity experts and engineering teams by making complex Treasury, liquidity, payment and settlement concepts accessible to colleagues without specialist domain knowledge.
Guide requirements through development, testing and implementation, keeping delivered functionality aligned with the intended business outcome.
Identify dependencies, functional gaps and design decisions across liquidity management, payments, settlement and related systems

Who Are We Looking For?

We hire smart people like you for your potential. Our biggest expectation is that you remain curious. Keep learning. Take on responsibility. In return, we will support you in developing into an even more impressive version of yourself.

Bring at least five years of relevant experience in cash and liquidity management, intraday liquidity management, payments or settlement within a bank; or at least two years of relevant banking, payments, Treasury or Business Analysis experience, combined with strong analytical ability and a clear ambition to develop deep Treasury expertise.
Apply strong Business Analysis and functional design skills to turn complex or initially ambiguous needs into implementable solutions.
Draw on experience designing or implementing new banking capabilities or applications, preferably in situations where processes and requirements were not yet fully defined.
Communicate complex Treasury, liquidity, payment and settlement concepts clearly to both specialist and non-specialist stakeholders.
Analyse problems precisely, use facts to guide decisions and pay close attention to detail.
Take initiative, assume ownership and constructively challenge assumptions by asking the right questions.
Build productive relationships with stakeholders across business, operations, risk, finance, architecture and technology.
Collaborate openly across an international team while remaining resilient and reliable under time pressure.
Hold an academic degree, preferably in finance, economics, business, technology or a related field.
Bring experience in data analysis, automation or programming as an advantage.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

25-28 vacation days depending on contract
Pension scheme
13th month salary
8% Holiday payment
Hybrid working
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Questions?
Please visit our Frequently Asked Questions section to find some answers on questions you might have. If you're questions are not answered, you can also contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

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Du möchtest eines der wichtigsten Produkte im Daily Banking gestalten und die Customer Journey rund um das Girokonto konsequent weiterentwickeln? Strategisches Produktdenken und ein ausgeprägtes Verständnis für Kundenbedürfnisse, Daten, Prozesse und Technologie zeichnen Dich aus? Und ein Unternehmen, das Einsatz belohnt, professionelle und persönliche Weiterbildung bietet und bunte Lebensläufe schätzt, findest Du genauso gut wie wir? Perfekt! Bewirb Dich jetzt mit Deinem Lebenslauf – Dein Team freut sich schon auf Dich.

Deine Aufgaben

Du beobachtest alles rund um Wettbewerb, Markttrends und Kundenverhalten im Bereich Girokonto und Daily Banking scharf, lernst die Bedürfnisse unserer Kund*innen kennen und gestaltest so eine überzeugende Customer Journey – von der Kontoeröffnung über die aktive Nutzung bis zur langfristigen Kundenbeziehung.
Dazu startest Du strategische Produktinitiativen und konzipierst neue Girokonto-Produkte, Features und ganzheitliche Lösungen mit echtem Mehrwert.
Dabei behältst Du Frontend, Backend und App-Funktionalitäten im Blick und übersetzt fachliche Anforderungen in priorisierte Backlogs und User Stories.
Neue Features und Weiterentwicklungen begleitest Du End-to-End von der Konzeption über Test und Qualitätssicherung bis hin zur reibungslosen Einführung, greifst steuernd ein und koordinierst Dich mit IT, Operations, Vertrieb, Risk, Compliance und weiteren beteiligten Schnittstellen.
Damit wir uns stetig verbessern können, analysierst Du systematisch unsere aktuellen Prozesse und entwickelst diese konsequent und zukunftssicher weiter – das Feedback unserer Kund*innen immer im Blick.
Als zentrale Ansprechperson für Systeme und Prozesse zu unserem Girokonto stehst Du Deinen Kolleg*innen aus anderen Teams mit Rat und Tat zur Seite und übernimmst gerne Verantwortung für weitere Produkt- und Projektaufgaben.

Dein Profil

Hochschulabschluss, z. B. in Betriebswirtschaftslehre (BWL), Finance, oder eine vergleichbare fachliche Qualifikation
Mehrjährige Berufserfahrung in der Entwicklung neuer Finanzprodukte, idealerweise mit fachlicher Vorerfahrung zu Retail-Bankprodukten, welche die täglichen Bedürfnisse von Kund*innen adressieren („Daily Banking“)
Praxis in der (agilen) Projektarbeit
Know-how in der Konzeption fachlicher Anforderungen und deren Umsetzung
Analytisches und ganzheitliches Denkvermögen gepaart mit einer hohen Auffassungsgabe
IT- und Technikaffinität und strategisch-konzeptionelle Fähigkeiten
Kommunikations- und Präsentationsgeschick sowie Spaß an der Arbeit im Team
Fähigkeit, über den eigenen Horizont hinaus zu denken und nachhaltige Lösungen zu entwickeln
Verhandlungssicheres Englisch und Deutsch in Wort und Schrift

Freu Dich auf zahlreiche Benefits

Betriebliche Altersvorsorge, Vermögenswirksame Leistungen, kostenloses Deutschlandticket & Bike LeasING, Betriebsrestaurant
Hybrides Arbeitsmodell: Zusätzlich zur Arbeit im Büro kannst Du auch mobil arbeiten – im Rahmen betrieblicher, gesetzlicher und regulatorischer Anforderungen.
Individuelle Arbeitszeitmodelle, Sabbatical, Bezuschussung von Pflege- & Kinderbetreuungskosten
Eigene Budgets für persönliche Entwicklung und Gesundheit plus persönliches Ausstattungsbudget für Deinen mobilen Arbeitsplatz

Bereit für einen neuen Job?

Das klingt ganz nach Dir?

Bewirb Dich jetzt einfach online bei uns – Dein Lebenslauf reicht uns, um Dich kennenzulernen, ein Anschreiben ist optional!

ba:Ta4f,

Commercial Account Manager – Private Banking

Permanent position, minimum 80% working hours

Are you looking for …

An all-round position in which you provide commercial and administrative support to our Private Banking clients?

Are you someone who …

• has a commercial mindset and is client- and results-oriented

• has an eye for quality and deadlines

• possesses good written and communication skills

• is sufficiently assertive and stress-resistant

• can work in a team, but also has a hands-on mentality

• can handle certain matters with the necessary discretion

• has experience in the banking sector, preferably within the branch network.

And you are someone who …

• has a bachelor's degree or equivalent through experience

• can express yourself verbally and in writing in both national languages

• has a good basic knowledge of banking products, in particular investments

• is proficient in MS Office programs

• has a good knowledge of ING tools (Branch Bank, Easyweb, Single view/CRM, Structured Intake Tool, Digital Banking, etc.)

... then you may be our new Commercial Account Manager Private Banking.

Your responsibilities …

• You provide commercial and administrative support to Private Bankers and Asset Managers

• You are the first point of contact for Private Banking clients, offices, and internal services

• Through regular client contact, you build a relationship of trust and become a fully-fledged discussion partner for our clients

• You play an important role in planning and preparing client visits for the Private Banker

• You proactively participate in commercial actions and campaigns (e.g. in the context of digitization)

• You play a coordinating role in the handling of files

• As an ambassador for our digital approach, you guide clients towards our digital solutions

Your working environment at ING ...

ING Belgium is the first universal direct bank and a strong player in the Belgian market. The bank offers its customers a wide range of financial products and services through the distribution channel of their choice (click and face). ING Belgium's clientele includes retail and private banking clients, as well as small and medium-sized enterprises, institutions, and large companies.

bb:T1695,

ING, Australia's most recommended bank, is looking for an experienced Customer Journey Expert to join our COO Data Delivery Risk team.

Reporting to the Product Area Lead - Risk, you will play a key role in designing, delivering, and continuously improving data-enabled products and customer journeys that support regulatory, risk, and business outcomes. You will partner with stakeholders across Risk, Data, Technology, Operations, Finance, and Product to translate complex regulatory and business requirements into practical solutions, ensuring strong governance, effective risk management, and successful delivery outcomes.

If you're passionate about driving data-led decision making, risk excellence, and regulatory delivery in a complex banking environment, we'd love to hear from you.

What you’ll do …

Lead the design, delivery, and continuous improvement of data-enabled products and customer journeys that support risk management and regulatory reporting outcomes.
Own first-line risk management activities, including risk and control assessments, incident management, remediation planning, control testing, and regulatory compliance obligations.
Drive the delivery of risk model implementation and regulatory reporting initiatives, ensuring appropriate governance, controls, testing, and evidence management throughout the delivery lifecycle.
Use data, insights, and analytics to identify trends, prioritise opportunities, support decision-making, and enhance customer and business outcomes.
Collaborate closely with stakeholders across Risk, Finance, Technology, Data, Compliance, Operations, Internal Audit, and external assurance teams to achieve agreed outcomes.
Facilitate governance forums, provide clear updates on delivery progress and risk exposure, and ensure effective escalation and resolution of issues, dependencies, and control gaps.
Support regulatory change initiatives by performing business analysis, requirements gathering, impact assessments, testing, implementation validation, and business sign-off activities.

What we’re looking for….

Proven experience within Financial Services, Banking, Risk Management, Regulatory Reporting, Data Delivery, or related discipline.
Strong understanding of risk management frameworks, prudential standards, regulatory compliance, and first-line risk management practices.
Experience delivering complex data, risk, regulatory reporting, or transformation initiatives within a regulated environment.
Strong analytical and problem-solving skills, with the ability to interpret complex regulatory requirements and translate them into business solutions.
Demonstrated stakeholder management and influencing capabilities, with experience engaging senior leaders across business and technology functions.
Proficiency in SQL and data analysis, with knowledge of data governance, data management practices, and risk management systems highly regarded.
Tertiary qualifications in Finance, Commerce, Business, Mathematics, Computer Science, or a related discipline.

What’s in it for you?

Discounted ING Health Insurance.
An additional Rest Day to support your wellbeing.
An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sounds like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more?

Contact: Saikat Dastidar at saikat.dastidar@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close on 18th November

#LI-DNI

bc:T1789,

Do your thing in 2027. Start a customer service career that grows with you.

At ING our Customer Care Specialists are the friendly, knowledgeable voices helping our customers with their everyday banking needs. We are looking for locals who enjoy helping people, learning new skills and systems, and working as part of a supportive team to ‘Do Your Thing’ at our Wyong Contact Centre.

As part of our next induction team starting 27 January 2027, you and your new teammates will join a digitally transforming and fast paced environment to utilise your confident computer skills, customer service expertise and hone your problem-solving skills. Our Contact Centre is the place to start your next challenge.

Our positions are:

Full Time, working on a 7-day rotating roster including weekends and some public holidays.
You will need to have full availability to work an 8-hour shift scheduled at any time during 8:00am – 8:30pm.
Are scheduled for at least one weekend shift per week (Saturday or Sunday) for 3/4 weekends a month – with the opportunity to volunteer for preferences where available
To help you plan, our rosters are published 4 weeks in advance.

Real-life example of a Wyong Customer Care Specialist Roster

Week 1: Monday, Tuesday, Thursday, Friday (9:30am – 5:30pm), Sunday (6am - 2pm)
Week 2: Monday – Friday (11am – 7pm)
Week 3: Monday, Wednesday, Thursday, Friday (12:30pm – 8:30pm), Saturday (11am – 7pm)
Week 4: Tuesday – Friday (12pm – 8pm), Sunday (9am – 5pm)

You will need to be fully available and committed to attend your comprehensive training and induction program (Full-Time, Monday – Friday for the first 6-8 weeks) to ensure you don’t miss any key information and to see your confidence grow! Following this, you will enter your Academy Team onboarding journey with an Academy Leader. Support and structure to guarantee you succeed.

What you'll do

Be the first voice our customers hear when they call us for help, assisting them with a range of queries related to our banking products and services. Utilising your curiosity and listening skills you will analyse and solve problems that make our customers banking experience better and easier.

What we’re looking for

Experience in fast paced customer centric environments (minimum 6 months work experience)
Confident communicators both verbally and in writing
Calm, patient and kind customer service styles that is resilient when our customers need us to be
Comfortable learning new systems, technology and required industry knowledge
Call centre experience is helpful, but not essential.

What’s in it for you

Post your Academy program a hybrid working environment - 2 days per week at work from home.
Penalty rates: 20% after 8pm, 50% on weekends
Annual rest day – an extra paid day off each year
Employee wellbeing and support programs including income protection insurance and EAP
Secure and free onsite parking and amenities in our beautiful Wyong offices
Generous discounts on ING home loans and health insurance to name a few
Ongoing coaching and career development opportunities including Study Support programs, IDPs and Professional Development Series training programs

Applications will close on Monday, the 7th of December – don’t miss out and apply today!
Please ensure you have attached your updated resume with your most recent work experience.

About Us

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more? 

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

#LI-DNI

bd:T1263,

Want to help shape how customer data works across a global bank?

At ING, customer data connects customers, products and services across countries and business lines. Getting that foundation right is critical to creating great digital experiences, meeting regulatory expectations and enabling secure, efficient banking. It is the DNA of the digital operating model of the bank.

That is where Global Customer Domain (GCD) comes in. We design and deliver ING’s global customer data capabilities and enable customer data to be used consistently across the bank.

The Center of Expertise Customer Data Design defines the architecture and models behind these capabilities. We work at the intersection of business, data and technology, setting direction while working closely with countries and delivery teams to turn complex customer data challenges into clear, scalable designs.

Your role & work environment
The Information Modeler - Analyst is responsible for all data related aspects of developments that require new or changed data. This includes working as a contributing member of multiple concurrent projects, working with business/enterprise architects in understanding architectural directions, gathering and analyzing business data requirements, data modelling and designing data structures that align with architecture goals. You will work together with product managers, customer journey experts and engineers of the Tribe to develop business capabilities for a perfect customer experience.

Responsibilities are:

Modelling new features in conceptual and logical model.

Assist and advice in mappings from country models to the global harmonized model.

Consult ING domains on usage of the model and data concepts.

Define and maintain business definitions, taxonomy, controlled vocabularies and reference data.

Contribute to development of capabilities and services (API’s, notifications) from the model viewpoint.

Ensuring compliance with data related policies, standards, roles and responsibilities.

Create and maintain high quality data documentation that allows the data to be understood and used for additional purposes.

We hire smart people like you for their potential. Our biggest expectation is that you remain curious. Keep learning. Take on responsibility. In return, we will support you in developing into an even better version of yourself.

Hold a master’s degree in information science or an equivalent qualification.
Bring at least five years of relevant professional experience in business information analysis, semantic modeling, data modeling, or a closely related field.
Demonstrate strong business orientation and analytical ability, translating business concepts into data designs and vice versa.
Understand entity-relationship data modeling and interpret and explain logical and conceptual models in natural language.
Build strong working relationships and demonstrate a strong customer-service orientation.
Apply good general knowledge of the banking industry, its processes, and its products.
Communicate fluently in English, both verbally and in writing.
Work proactively and collaboratively as a team player with strong communication and documentation skills.
Feel at ease in a cross-border culture, listen to others, and invest in shared goals.
Ideally, bring experience with business-process redesign, data management, data-modeling techniques, architecture, comparable industry models, enterprise-wide information or data models, and associated governance processes.

Rewards and benefits

We want to make sure you can strike the right balance between your career and your private life. Benefits include vacation days, pension, a 13th-month salary, holiday payment, hybrid working, and opportunities for personal growth. Find out more about our employment conditions

Questions?

Please visit our Frequently Asked Questions section to find answers to questions you may have. You can also contact the recruiter linked to this vacancy.

Want to apply directly? Please upload your CV and motivation letter by clicking the Apply button.

Original posting date 20 October 2026

be:T1332,

Discover ING Hubs Romania

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

The Mission

Payments are indispensable to and an integral part of our lives as individuals, as businesses and to our organisation. ING’s Payment and Settlement Services (“PSS”) is a professional services provider in payments, settlements, and open banking. PSS is building a global payments platform to consolidate all of ING’s payments volumes resulting in cost-efficiency for ING and a more strengthened and centralised control environment for payments. PSS is an independent unit within ING’s COO domain, reporting directly into ING’s COO. PSS is a Business Services oriented organisation. To deliver on our ambitious roadmap, we have organised ourselves into a strong strategic and commercially focused organisation around our services.

Currently we are looking for a Customer Journey Expert within the SEPA Direct Debits area. PSS works according to Agile principles in self-organizing teams. Together with other CJE’s you have an end-to-end responsibility for the running and developing the SEPA Direct Debit Service.

Your day to day

Maximizing business value through ordering and prioritizing the product backlog features and stories;
Actively involved in the creation of Epics, Features, User Stories and Tasks;
Build and maintain strong relations with important key-stakeholders (Risk, Legal, Compliance, Audit, service consumers, service providers, Finance, Tax, Sales);
Solve impediments encountered in the development of the Service;
Active and timely Backlog management in collaboration with business and other IT stakeholders, with the ability to adapt quickly to impediments and challenges;
Ensuring that functional and non-functional requirements are defined and met. Non-functional requirements include, but are not limited to security, resilience, performance, contractual, legal and compliance requirements and obligations;
Be in control regarding Risk and Compliance;
Create a solid base with your development and operations team.

What you’ll bring to the team

Furthermore, you have:

5+ years experience in Agile environments in a corporate set-up and guiding multiple on and offshore teams;
3+ years experience in SEPA Direct Debits and or SEPA Payments in a banking environment;
Excellent in English;
You are pro-active, excellent team player and have a natural drive to act and deliver results on time;
Take initiative, work accurately and in a structured and disciplined manner, have patience and resilience to handle setbacks;
You are highly self-organizing, pragmatic, and always seek opportunities to improve your work;
Have a sharp eye for details, while not losing the overall picture.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).

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Discover ING Hubs Romania

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

The mission

You will support the Third Party Management (TPM) Policy Owner to ensure that it is in line with the applicable laws and regulations and will monitor the implementation of such requirement. Using the non-financial risk management tools that are being implemented bank wide/ in all locations (e.g. Key Control Testing activities/ Issue management/ Event management/ Risk Reporting etc), you will be able monitor the implementation and flag any deficiencies. You report hierarchically to the Lead NFR.

What makes your role interesting and challenging, is the diversity of the non-financial risk domains that you can cover; you have the opportunity to build up these activities in the best way it suits us as a team and as an organization. Even though the tools we use are the same, the Third Party Risk Management Policy has its own specificities and different stakeholders that requires a tailored approach.

Your day to day

Setting and maintaining TPM related policies and mandatory instructions;
Challenging, advising on, and improving control standards, procedures, and templates;
Providing expertise and functional steering to local NFR teams globally;
Overseeing TPM risk across the bank, ensuring all material risks are registered, reported, and escalated as needed;
Leading thematic deep dives and reviews on TPM risk;
Training junior team members and communicating requirements to local NFR teams;
Monitoring regulatory developments and ensuring ING’s compliance with relevant guidelines (EBA Outsourcing GL, DORA);
Driving simplification and risk-based approaches in NFR processes

Specific Tasks and Responsibilities:

Leading policy setting and maintenance for TPM, in collaboration with the NFR Framework & Control team;
Overseeing compliance and simplification of NFR-owned documents and templates;
Challenging 1LoD documents and templates (Control Standard, TPM Procedures, Decision Tree, KRIs);
Supporting local NFR teams with TPM expertise and resolving escalations;
Performing oversight of TPM risk and ensuring clear risk messaging in Bank Non-Financial Risk Dashboard (NFRD);
Conducting thematic deep dives and reviews on TIPM risk.
Training junior team members;
Monitoring external regulatory developments and communicating requirements internally;
Setting requirements for TPM RCSA and Decision Tree
Communication & Training: build relevant content within the NFR community and engage the TPM community through Global calls and virtual teams;
Work efficiently together with the local team as well as the virtual team; in and outside NFR, including 1LoD representatives (global teams as well as locations).

What you’ll bring to the team

You are an experienced risk specialist with > 7 years of relevant experience;
You have expert knowledge of Non-Financial Risk and regulatory requirements like EBA Guideline on Outsourcing Arrangements, European Guideline related to product oversight and governance requirements, Operational Resilience, DORA etc.; IT risk knowledge is a plus;
You express yourself clearly and effectively, both in writing and verbally. You are able to effectively challenge colleagues in st LoD and 2nd LoD, both global and local;
A team player with strong interpersonal skills who can operate in a diversified and multicultural work environment;
Excellent analytical skills as well as a keen eye for detail;
You are fluent in English;
You have a university degree or equivalent.

c0:T1387,

O stanowisku

Forma zatrudnienia: umowa o pracę

Lokalizacja: Warszawa, ul. Puławska 2 (praca hybrydowa: min. 2 dni pracujemy w biurze)

O zespole:

Zespół Finansów w ING Faktoring odpowiada za kompleksowe prowadzenie księgowości oraz raportowanie finansowe spółki, dbając o zgodność z obowiązującymi standardami rachunkowości (MSSF) oraz przepisami podatkowymi.

Pracujemy w środowisku wymagającym wysokiej dokładności, odpowiedzialności oraz dobrej organizacji pracy. Współpracujemy blisko z innymi jednostkami biznesowymi, wspierając wdrażanie bezpiecznych i efektywnych rozwiązań finansowo‑podatkowych.

W tej roli będziesz odpowiadać zarówno za obszar księgowości i sprawozdawczości, jak i zarządzanie zespołem oraz rozwój procesów.

Twoje zadania

prowadzisz pełną księgowość spółki zgodnie z MSSF oraz przepisami prawa podatkowego
przygotowujesz rozliczenia podatkowe, sporządzasz deklaracje oraz prowadzisz dokumentację podatkową (CIT, VAT, JPK, MDR, TP, GUS itp.)
monitorujesz zmiany w przepisach podatkowych i standardach rachunkowości oraz wdrażasz wynikające z nich zmiany
optymalizujesz procesy księgowe
sporządzasz sprawozdania finansowe
wdrażasz polityki, procedury i instrukcje księgowe
nadzorujesz prawidłowy obieg dokumentów oraz informacji księgowych i sprawy administracyjne
zarządzasz ryzykiem walutowym, stopy procentowej oraz płynności (domykanie pozycji)
współpracujesz z innymi jednostkami firmy przy wdrażaniu efektywnych i bezpiecznych podatkowo rozwiązań produktowych
zarządzasz zespołem 4 osób

Nasze oczekiwania

masz co najmniej 3 lata doświadczenia na stanowisku Głównej Księgowej / Głównego Księgowego, Zastępcy Głównego Księgowego (również nieformalnie) lub jako Manager/Ekspert w obszarze finansów
masz doświadczenie w sporządzaniu sprawozdań finansowych zgodnie z MSSF
bardzo dobrze znasz zagadnienia podatkowe, w szczególności związane z branżą faktoringową
bardzo dobrze znasz Excel oraz inne narzędzia wspierające pracę księgowości
znasz język angielski na poziomie umożliwiającym pracę z dokumentacją
wykazujesz proaktywność, inicjatywę i otwartość na zmiany
potrafisz budować skuteczny zespół i dbać o dobrą atmosferę pracy
potrafisz wyznaczać priorytety i dobrze organizować pracę
działasz samodzielnie i bierzesz odpowiedzialność za podejmowane decyzje
identyfikujesz obszary do usprawnień i skutecznie wprowadzasz zmiany

Mile widziane:

masz doświadczenie w branży faktoringowej lub finansowej

To oferujemy:

Inwestujemy w rozwój - proponujemy dofinansowanie szkoleń i kursów oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe czy konsultacje z doradcami kariery
Dbamy o zdrowie i bezpieczeństwo - oferujemy pakiet medyczny i ubezpieczenie na życie dla Ciebie i Twoich bliskich, dostęp do platformy Mindgram z indywidualnymi konsultacjami ze specjalistami i webinariami. Pracując w ING masz możliwość dołączenia do Pracowniczego Programu Emerytalnego i Programu Profilaktyki Onkologicznej
Work life balance w praktyce to dodatkowe dni wolne: „dzień dla rodziny” (od Ciebie zależy jak go wykorzystasz), wolne dni w formie nagrody i wolne godziny na wolontariat czy profilaktykę zdrowotną
Dla rodziców mamy dodatkowe dni urlopu macierzyńskiego i ojcowskiego oraz dni wolne na opiekę nad dzieckiem, niezależenie od wykorzystanego limitu przez drugiego rodzica
Dołączając do nas decydujesz się na pracę w stabilnej i zorientowanej na komfortowe warunki pracy organizacji z certyfikatem Top Employer. Przyszłość to nasza wspólna inwestycja - razem z ING możesz zaangażować się w każdą inicjatywę wspierającą ESG i odpowiedzialność społeczną
Świętujemy wspólnie i poznajemy się na zespołowych wyjazdach, imprezach rodzinnych i sportowych, jak Dzień Dziecka, Biegnij Warszawo czy Turnieje sportowe
Pełne zieleni przestrzenie biurowe przeznaczone do pracy i spotkań oraz miejsca relaksu - wszystko do Twojej dyspozycji

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Du bist neugierig, hast ein Auge fürs Detail und findest, dass gute Informationen vor allem eines sein sollten: einfach zu finden und leicht zu verstehen? Du möchtest das, was Du im Studium lernst, praktisch anwenden und gleichzeitig einen Einblick in die Welt von Human Resources bekommen? Dann bewirb Dich als Praktikant*in und unterstütze unser Team dabei, unser digitales HR-Wissen und HR-Informationen weiterzuentwickeln.

Deine Aufgaben

Wie sammeln, erfassen und organisieren wir Wissen, sodass unsere Mitarbeiter*innen es in ihrer täglichen Arbeit sinnvoll und effektiv nutzen können? Zum Beispiel durch unsere HR-Intranetseiten – hier unterstützt Du tatkräftig in der Überprüfung, Aktualisierung und Weiterentwicklung von Inhalten.
Damit unser Wissensmanagement in Topform bleibt, nimmst Du die Lupe in die Hand und analysierst Inhalte und Strukturen. Bei veralteten, redundanten oder schwer auffindbaren Informationen wirst Du hellhörig und identifizierst Optimierungspotenziale.
Um Informationen optimal nutzen zu können, müssen sie nachhaltig strukturiert sein. Gemeinsam mit unseren HR-Expert*innen entwickelst Du daher Ideen, wie wir unser HR-Wissen übersichtlicher, verständlicher und nutzerfreundlicher strukturieren können, und setzt sie in die Praxis um.
Neue und überarbeitete Inhalte stellst Du auf den Prüfstand, indem Du ihre Auffindbarkeit, Verständlichkeit und Nutzbarkeit aus Sicht unserer Mitarbeiter*innen testest und konkrete Verbesserungen ableitest.
Um auch in der Zukunft fit zu bleiben, hilfst Du uns, Standards und Qualitätskriterien für unsere HR-Wissensinhalte zu entwerfen und anzuwenden. Dabei stellst Du Dich auch der Frage, welche Anforderungen AI-gestützte Anwendungen an die Struktur und Qualität von Wissen stellen.
Kurz: Während Deines Praktikum arbeitest Du mit verschiedenen HR-Bereichen zusammen und erweiterst so Dein eigenes Wissen über HR-Prozesse und Themen. Wir freuen uns auf Dich!

Dein Profil

Immatrikuliert im Bachelor / Master (Wirtschafts-, Kommunikations-, Geisteswissenschaften oder ein vergleichbarer Studiengang) oder im Gap Year zwischen Bachelor- und Master-Studium
Erste praktische Erfahrungen im Personalbereich, Wissensmanagement, in der internen Kommunikation oder im Content Management von Vorteil
Spaß daran, Informationen zu strukturieren, Zusammenhänge zu erkennen und komplexe Inhalte verständlich aufzubereiten
Selbstständige, sorgfältige und strukturierte Arbeitsweise sowie Freude am Austausch mit verschiedenen Kolleg*innen
Gutes Sprachgefühl und ein ausgeprägtes Auge fürs Detail
Fließendes Deutsch und Englisch in Wort und Schrift
Willen, die Welt von morgen mitzugestalten
Verfügbar ab sofort für 6 Monate (bitte gib den genauen Zeitraum inkl. Startdatum im Anschreiben an)

Freu Dich auf zahlreiche Benefits

Betriebliche Altersvorsorge, Vermögenswirksame Leistungen, kostenloses Deutschlandticket & Bike LeasING, Betriebsrestaurant
Hybrides Arbeitsmodell: Zusätzlich zur Arbeit im Büro kannst Du auch mobil arbeiten – im Rahmen betrieblicher, gesetzlicher und regulatorischer Anforderungen.
Individuelle Arbeitszeitmodelle, Sabbatical, Bezuschussung von Pflege- & Kinderbetreuungskosten
Eigene Budgets für persönliche Entwicklung und Gesundheit plus persönliches Ausstattungsbudget für Deinen mobilen Arbeitsplatz

Bereit für einen neuen Job?

Das klingt ganz nach Dir?

Bewirb Dich jetzt einfach online bei uns – Dein Lebenslauf reicht uns, um Dich kennenzulernen, ein Anschreiben ist optional!

c2:T1324,

Forma zatrudnienia: umowa o pracę

Lokalizacja: ul. Puławska 2, Warszawa lub ul. Sokolska 34, Katowice (praca hybrydowa - min. 2 dni w tygodniu pracy z biura)

O zespole

Do naszego zespołu szukamy osoby, która będzie odpowiadać za rozwój i jakość oferty kredytowej dla klientów Private Banking, obejmującej m.in. karty kredytowe, kredyty hipoteczne oraz inne rozwiązania finansowe. Osoba na tym stanowisku będzie reprezentować potrzeby naszego segmentu we współpracy z jednostkami odpowiedzialnymi za produkty, ryzyko, procesy i operacje oraz dbać o to, aby rozwiązania kredytowe odpowiadały specyfice naszych klientów.

Twoje zadania

rozwijasz ofertę kredytową dla klientów Private Banking, w szczególności w obszarze kart kredytowych, kredytów hipotecznych i innych form finansowania
dbasz o to, aby oferta odpowiadała na potrzeby klientów Private Banking i wspierała realizację celów biznesowych
współtworzysz i opiniujesz zmiany w produktach oraz procesach kredytowych, reprezentując perspektywę klientów i Doradców
będziesz współpracować z jednostkami odpowiedzialnymi za produkty, ryzyko, procesy i operacje, dbając o wysoką jakość i sprawność obsługi klientów
identyfikujesz problemy i bariery w procesach kredytowych oraz inicjujesz działania prowadzące do ich rozwiązania
wspierasz Doradców Private Banking w bardziej złożonych i niestandardowych sprawach kredytowych, w tym w sprawach wymagających indywidualnego podejścia
analizujesz doświadczenia klientów i Doradców, przekładając wnioski na konkretne usprawnienia oferty i procesów
uczestniczysz w projektach i inicjatywach dotyczących obszaru kredytowego reprezentując potrzeby klientów siedzi Private Banking
wspierasz wdrażanie zmian w sieci Private Banking

Nasze oczekiwania

posiadasz doświadczenie w obszarze produktów lub procesów kredytowych, najlepiej związanych z kredytami hipotecznymi, kartami kredytowymi lub finansowaniem klientów zamożnych
dobrze znasz funkcjonowanie procesów kredytowych i rozumiesz zależności pomiędzy biznesem, ryzykiem, produktem i operacjami
potrafisz spojrzeć na rozwiązania z perspektywy klienta i Doradcy oraz proponować praktyczne usprawnienia
dobrze odnajdujesz się w analizowaniu niestandardowych przypadków i skutecznie doprowadzasz tematy do rozwiązania
potrafisz współpracować z różnymi interesariuszami i budować partnerskie relacje
potrafisz identyfikować problemy systemowe i przekładać pojedyncze przypadki na propozycje trwałych usprawnień
działasz samodzielnie, proaktywnie i bierzesz odpowiedzialność za realizowane zadania
jasno komunikujesz złożone zagadnienia i potrafisz przekładać je na konkretne działania

To oferujemy

Inwestujemy w rozwój - proponujemy dofinansowanie szkoleń i kursów oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe czy konsultacje z doradcami kariery
Dbamy o zdrowie i bezpieczeństwo - oferujemy pakiet medyczny i ubezpieczenie na życie dla Ciebie i Twoich bliskich, dostęp do platformy Mindgram z indywidualnymi konsultacjami ze specjalistami i webinariami. Pracując w ING masz możliwość dołączenia do Pracowniczego Programu Emerytalnego i Programu Profilaktyki Onkologicznej
Work life balance w praktyce to dodatkowe dni wolne: „dzień dla rodziny” (od Ciebie zależy jak go wykorzystasz), wolne dni w formie nagrody i wolne godziny na wolontariat czy profilaktykę zdrowotną
Dla rodziców mamy dodatkowe dni urlopu macierzyńskiego i ojcowskiego oraz dni wolne na opiekę nad dzieckiem, niezależenie od wykorzystanego limitu przez drugiego rodzica
Dołączając do nas decydujesz się na pracę w stabilnej i zorientowanej na komfortowe warunki pracy organizacji z certyfikatem Top Employer. Przyszłość to nasza wspólna inwestycja - razem z ING możesz zaangażować się w każdą inicjatywę wspierającą ESG i odpowiedzialność społeczną
Świętujemy wspólnie i poznajemy się na zespołowych wyjazdach, imprezach rodzinnych i sportowych, jak Dzień Dziecka, Biegnij Warszawo czy Turnieje sportowe
Pełne zieleni przestrzenie biurowe przeznaczone do pracy i spotkań oraz miejsca relaksu - wszystko do Twojej dyspozycji

c3:T19eb,

O stanowisku

Forma zatrudnienia: umowa o pracę (praca stacjonarna)

Lokalizacja: ul. Puławska 2, Warszawa

O zespole:

Centrum Bankowości Transakcyjnej wspiera klientów biznesowych oraz doradców bankowych w realizacji zaawansowanych rozwiązań finansowych. Tworzymy zespół ekspertów_ek specjalizujących się w obszarach finansowania handlu, rynków finansowych, cash managementu, terminali płatniczych oraz mieszkaniowych rachunków powierniczych.

Naszą rolą jest dostarczanie klientom najwyższej jakości doradztwa produktowego, budowanie długoterminowych relacji biznesowych oraz wspieranie procesów sprzedażowych poprzez dostarczanie specjalistycznej wiedzy i dopasowanych rozwiązań finansowych.

Obecnie poszukujemy osoby, która dołączy do naszego zespołu jako Specjalista ds. Bankowości Transakcyjnej (Terminale Płatnicze) i będzie aktywnie wspierać rozwój biznesu klientów w regionach Warszawa, Łódź, Wschód.

Twoje zadania

sprzedajesz rozwiązania z zakresu płatności bezgotówkowych, w szczególności stacjonarne i mobilne terminale płatnicze
identyfikujesz potrzeby klientów i przygotowujesz dopasowane rozwiązania z zakresu terminali oraz usług płatniczych, które wspierają rozwój ich działalności
realizujesz cele biznesowe i sprzedażowe w powierzonym obszarze produktowym
współpracujesz z osobami doradzającymi klientom biznesowym przy pozyskiwaniu nowych klientów oraz rozwijaniu relacji z obecnymi klientami banku
uczestniczysz w spotkaniach z klientami oraz prowadzisz prezentacje i warsztaty dotyczące nowoczesnych rozwiązań płatniczych i cyfrowych metod akceptacji płatności
przygotowujesz oferty handlowe, rekomendacje i materiały wspierające sprzedaż terminali płatniczych oraz usług dodatkowych
koordynujesz proces wdrażania terminali płatniczych i zapewniasz klientom wsparcie na każdym etapie uruchamiania oraz użytkowania rozwiązania
współpracujesz z zespołami odpowiedzialnymi za obsługę operacyjną, wdrożenia, rozliczenia, współpracę z partnerami technologicznymi oraz agentami rozliczeniowymi
monitorujesz trendy rynkowe w obszarze płatności bezgotówkowych, e-commerce i fintech oraz inicjujesz działania wspierające rozwój oferty produktowej
aktywnie poszukujesz nowych możliwości sprzedażowych i budujesz świadomość klientów w zakresie korzyści płynących z przyjmowania płatności bezgotówkowych
analizujesz wyniki sprzedaży i efektywność wdrożonych rozwiązań oraz rekomendujesz działania zwiększające wykorzystanie produktów płatniczych przez klientów

Nasze oczekiwania

posiadasz wykształcenie wyższe
masz minimum 2 lata doświadczenia zawodowego w obszarze sprzedaży lub rozwoju usług płatniczych, w szczególności terminali płatniczych lub innych produktów związanych z płatnościami bezgotówkowymi
dobrze rozumiesz potrzeby klientów biznesowych i potrafisz przekładać je na konkretne rozwiązania w zakresie akceptacji płatności oraz optymalizacji procesów płatniczych
znasz rynek płatności bezgotówkowych, terminali płatniczych oraz nowoczesnych metod przyjmowania płatności
swobodnie komunikujesz się w języku polskim i angielskim (minimum poziom B2)
posiadasz wysoko rozwinięte umiejętności interpersonalne i potrafisz budować długofalowe relacje z klientami oraz partnerami biznesowymi
jesteś samodzielny_a, dobrze organizujesz pracę własną i skutecznie zarządzasz wieloma zadaniami jednocześnie
posiadasz umiejętności analityczne i potrafisz przygotowywać profesjonalne rekomendacje oraz oferty handlowe odpowiadające potrzebom klientów
potrafisz prowadzić prezentacje produktowe oraz negocjacje handlowe z klientami biznesowymi
sprawnie korzystasz z pakietu Microsoft Office, w szczególności Excel i PowerPoint
jesteś zorientowany_a na realizację celów sprzedażowych oraz konsekwentnie dążysz do osiągania wysokich wyników biznesowych
posiadasz prawo jazdy kategorii B oraz gotowość do odbywania podróży służbowych na terenie wspieranych regionów

To oferujemy

Inwestujemy w rozwój - proponujemy dofinansowanie szkoleń i kursów oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe czy konsultacje z doradcami kariery
Dbamy o zdrowie i bezpieczeństwo - oferujemy pakiet medyczny i ubezpieczenie na życie dla Ciebie i Twoich bliskich, dostęp do platformy Mindgram z indywidualnymi konsultacjami ze specjalistami i webinariami. Pracując w ING masz możliwość dołączenia do Pracowniczego Programu Emerytalnego i Programu Profilaktyki Onkologicznej
Promujemy aktywność fizyczną i zdrowy tryb życia. Oferujemy bezpłatne karty sportowe Multisport oraz Medicover Sport – możesz korzystać z szerokiej gamy obiektów sportowych i zajęć. Wierzymy, że aktywność fizyczna to klucz do dobrego samopoczucia i równowagi
Work life balance w praktyce to dodatkowe dni wolne: „dzień dla rodziny” (od Ciebie zależy jak go wykorzystasz), wolne dni w formie nagrody i wolne godziny na wolontariat czy profilaktykę zdrowotną
Dla rodziców mamy dodatkowe dni urlopu macierzyńskiego i ojcowskiego oraz dni wolne na opiekę nad dzieckiem, niezależenie od wykorzystanego limitu przez drugiego rodzica
Dołączając do nas decydujesz się na pracę w stabilnej i zorientowanej na komfortowe warunki pracy organizacji z certyfikatem Top Employer. Przyszłość to nasza wspólna inwestycja - razem z ING możesz zaangażować się w każdą inicjatywę wspierającą ESG i odpowiedzialność społeczną
Każdej osobie pracującej zapewniamy niezbędny sprzęt do pracy, ale jeśli chcesz korzystać z własnego smartfona jako telefonu służbowego, oferujemy program BYOD (Bring Your Own Device) z refundacją i zniżkami na wybrane zakupy. Laptop do pracy zapewniamy standardowo
Świętujemy wspólnie i poznajemy się na zespołowych wyjazdach, imprezach rodzinnych i sportowych, jak Dzień Dziecka, Biegnij Warszawo czy Turnieje sportowe

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Internship – Data Science (Customer AI & Communication Optimization)

The project

At ING Belgium, we've built Kraken, an AI system that helps determine which messages are most relevant for each customer. Today, Kraken powers the personalised banners customers see in our app and online banking channels, helping us make communications more useful while avoiding unnecessary noise.

We're now looking at a different challenge.

Instead of deciding what to show when a customer happens to open the app, we want to understand when it's worth reaching out proactively. Which customers should receive a communication? Which channel works best? Is there a better moment to contact them? And just as importantly, when should we not send anything?

That's the question this internship will explore.

What you'll work on

Over three months, you'll help investigate whether the principles behind Kraken can be applied to outbound communications.

The project starts with understanding how customer communications are managed today and identifying where data science could improve decision-making. From there, you'll explore the available data, test different approaches, and evaluate whether they create measurable value.

Typical activities include:

Exploring customer and communication data

Understanding how Kraken was designed and what can be reused

Framing a business question as a data science problem

Comparing different modelling or decision-making approaches

Running historical analyses and simulations

Assessing opportunities for experimentation and real-world validation

The final objective is a proof of concept that demonstrates clear business impact and could potentially evolve into a larger production initiative.

Why this project is interesting

Most internship projects start with a predefined problem and a clear roadmap. This one doesn't.

We're entering a space where there are still open questions and genuine decisions to make. Some of Kraken's ideas may transfer surprisingly well. Others may turn out to be unsuitable for outbound communication. Part of the challenge is figuring out where those boundaries are.

You'll be working on a real problem with real customers in mind, and your conclusions can directly influence how future communication strategies are designed.

Team and support

You'll work closely with two Data Scientists who were involved in building Kraken from the ground up. Along the way, you'll collaborate with Data Analysts, Machine Learning Engineers, and other specialists working across customer analytics and AI.

While you'll own a substantial part of the project, you won't be left on your own. Expect regular discussions, technical guidance, and plenty of opportunities to challenge ideas together.

Technology

You'll work with:

Google Cloud Platform (GCP)

BigQuery

BigQuery ML (BQML)

Large-scale customer and communication datasets

Who we're looking for

This internship is well suited to students interested in data science, machine learning, analytics, or applied statistics.

Previous banking experience is not required. We're much more interested in how you approach problems than in your knowledge of financial products. Curiosity, critical thinking, and the ability to bring structure to ambiguous questions will take you a long way.

Useful skills include:

Python and/or SQL

Statistics, machine learning, or experimentation methods

Strong analytical thinking

The ability to work independently and take ownership

Fluent English

Practical information

Duration: 3 months

Start date: November

Full-time internship

Hybrid working model – half-time in our Brussels office

What you'll gain

By the end of the internship, you'll have worked on a business problem from initial exploration through to evaluation and recommendation.

You'll also gain:

Experience working with a production AI system operating at scale

Exposure to the full data science lifecycle

Coaching from experienced Data Scientists

Collaboration with Data Analysts and Machine Learning Engineers

The opportunity to contribute to a project with visible business relevance and potential customer impact

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O stanowisku

Forma zatrudnienia: umowa o pracę

Lokalizacja:  ul. Mostowa 1, Nysa (praca stacjonarna)

O zespole:

Chcesz mieć realny wpływ na rozwój biznesu? Lubisz wyzwania, a budowanie relacji to Twój żywioł? W ING czeka na Ciebie praca, w której Twoje pomysły i energia naprawdę się liczą!

Tworzymy zgrany zespół, który każdego dnia wspiera firmy z segmentu SME w rozwijaniu ich działalności. Lubimy to, co robimy - spotkania z klientami, na których budujemy relacje oparte na zaufaniu i szukamy rozwiązań dopasowanych do ich potrzeb. W pracy cenimy otwartość, współpracę i dzielenie się doświadczeniem. Stawiamy na partnerskie podejście - zarówno w kontaktach z klientami, jak i wewnątrz zespołu.

Twoje zadania

rozwijasz portfel klientów poprzez aktywną akwizycję firm z wyznaczonego segmentu (przychody od 10 do 80 mln zł rocznie), docierasz do osób decyzyjnych i prezentujesz kompleksowe rozwiązania finansowe
budujesz portfel o wysokiej wartości – koncentrujesz się zarówno na pozyskiwaniu nowych relacji, jak i na rozwoju obecnych klientów
rozmawiasz z klientami, słuchasz ich potrzeb i prezentujesz rozwiązania dopasowane do ich biznesu – od finansowania bieżącego, przez zarządzanie płynnością, po ofertę produktów pozabankowych
budujesz długoterminowe relacje z klientami, koncentrujesz się na partnerskiej współpracy, opartej na zaufaniu
odpowiadasz za realizację celów sprzedażowych w kluczowych obszarach: kredyty, leasing, faktoring, cash management oraz rozwiązania spoza klasycznej bankowości
działasz zespołowo - współpracujesz z ekspertami_kami produktowymi, analitykami_czkami kredytowymi i zespołami operacyjnymi i dbasz o wysoką jakość procesu

Nasze oczekiwania

masz doświadczenie w instytucjach finansowych na podobnym stanowisku w segmencie SME
posiadasz wykształcenie wyższe (preferowane kierunki ekonomiczne)
masz doświadczenie w aktywnym pozyskiwaniu nowych klientów
czynnie korzystasz z prawa jazdy kat. B
potrafisz zrozumieć swoich klientów i umiejętnie dostosować ofertę do ich oczekiwań
masz wysoko rozwinięte umiejętności interpersonalne, w tym umiejętność diagnozowania, uświadamiania potrzeb i negocjacji oraz praktyczną znajomość technik sprzedaży
potrafisz realizować założone cele i pracować zespołowo
jesteś pozytywnie nastawiony/a, otwarty/a na ludzi i nowe wyzwania

To oferujemy

Samochód służbowy - zapewniamy auto do celów służbowych, również z możliwością użytkowania prywatnego
Twoje wyniki, to Twoje nagrody - osiągaj cele sprzedażowe i ciesz się dodatkowymi bonusami finansowymi. Oferujemy premie roczne i nagrody za pozyskiwanie nowych klientów
Inwestujemy w rozwój - proponujemy szkolenia i kursy - m.in. program Sandlera oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe, czy konsultacje z doradcami kariery
Dbamy o zdrowie i bezpieczeństwo - oferujemy pakiet medyczny i ubezpieczenie na życie dla Ciebie i Twoich bliskich, dostęp do platformy Mindgram z indywidualnymi konsultacjami ze specjalistami i webinariami. Pracując w ING masz możliwość dołączenia do Pracowniczego Programu Emerytalnego i Programu Profilaktyki Onkologicznej
Work life balance w praktyce to dodatkowe dni wolne: „dzień dla rodziny” (od Ciebie zależy jak go wykorzystasz), wolne dni w formie nagrody i wolne godziny na wolontariat czy profilaktykę zdrowotną
Dla rodziców mamy dodatkowe dni urlopu macierzyńskiego i ojcowskiego oraz dni wolne na opiekę nad dzieckiem do 18 r.ż., niezależenie od wykorzystanego limitu przez drugiego rodzica
Dołączając do nas decydujesz się na pracę w stabilnej i zorientowanej na komfortowe warunki pracy organizacji z certyfikatem Top Employer. Przyszłość to nasza wspólna inwestycja -  razem z ING możesz zaangażować się w każdą inicjatywę wspierającą ESG i odpowiedzialność społeczną
Decydujesz na jakim sprzęcie pracujesz. Każdemu pracownikowi zapewniamy niezbędny sprzęt do pracy, ale jeśli chcesz pracować na wybranej przez siebie marce laptopa czy smartfona, który jednocześnie wykorzystasz do swoich celów prywatnych, to dajemy taką możliwość. Oferujemy program refundacji i zniżek na wybrane zakupy
Świętujemy wspólnie i poznajemy się na zespołowych wyjazdach, imprezach rodzinnych i sportowych, jak Dzień Dziecka, Biegnij Warszawo czy Turnieje sportowe
Pełne zieleni przestrzenie biurowe przeznaczone do pracy i spotkań oraz miejsca relaksu - wszystko do Twojej dyspozycji

c6:T1d88,

Shape the future of the employee experience at ING

At ING, we believe that great employee experiences create better outcomes for people, teams and customers. As an Employee Journey Expert, you will play a key role in designing and continuously improving one of the most important moments in the employee lifecycle: recruitment.

This is not a recruiter role.

Instead, you will look at the journey end-to-end, identifying opportunities to make it simpler, more digital, more efficient and more human. You will bring together data, technology, stakeholder insights and employee feedback to improve how people experience joining ING while ensuring processes remain compliant and future-ready.

You will be part of a team of Employee Journey Experts who improve employee journeys across the entire employee lifecycle within an international context. Together, you will help shape the future of HR at ING through innovation, operational excellence and a relentless focus on employee experience.

About the role

As Employee Journey Expert, you are the end-to-end process owner for the recruitment employee journey from an employee experience perspective.

You combine an HR mindset with strong technology, data and change capabilities. You analyse processes, identify pain points, build improvement roadmaps and drive the implementation of new solutions together with local and global stakeholders.

You will operate in a complex environment where global HR platforms and standards need to meet local business, legal and employee requirements. You will work closely with internal and external partners to create a recruitment journey that is both compliant and effortless for employees, candidates and managers.

Success in this role comes from your ability to connect people, data, technology and business needs into practical improvements that create measurable impact.

Key responsibilities

Improve the employee experience

Continuously evaluate the recruitment journey through employee feedback, operational insights and market trends.
Identify moments that matter and design improvements that make the journey more personal, simple, effective and frictionless
Drive change initiatives that improve both employee and manager experience.

Drive operational excellence and digital transformation

Identify opportunities to simplify, automate and digitise processes.
Help shape the future of HR technology by partnering with global product owners.
Use data and insights to identify improvement opportunities and support decision-making.

Lead change and deliver improvements

Build and maintain a clear roadmap of local and global initiatives impacting the recruitment journey.
Manage projects from idea to implementation and coordinate initiatives across multiple teams and stakeholders.
Support the adoption of new processes, tools and ways of working.
Ensure improvements deliver measurable value and sustainable outcomes.

Ensure compliance and process integrity

Maintain strong governance across the recruitment journey.
Ensure compliance with risk, legal and regulatory requirements, including employment screening processes and data protection obligations.
Partner with business control and risk experts to proactively identify and manage risks.

Build strong partnerships

Collaborate with local HR Business Partners, global HR teams, product owners and external service providers.
Act as a trusted advisor on employee experience and process improvement opportunities.

What you'll bring

We believe these are important for success

Experience improving HR processes, employee journeys or service delivery models.
Strong project and change management capabilities.
Confidence working with multiple stakeholders and navigating complex environments.
Ability to translate data into insights and action.
Experience working with HR technologies, enterprise platforms or digital transformation initiatives.
A structured approach to problem solving and continuous improvement.
Strong communication and influencing skills.
Curiosity about emerging technologies, including AI, and how they can improve employee experiences.

Preferred

Experience with Workday or similar HR technology platforms.
Experience in talent acquisition, employee experience, HR operations or HR transformation.
Experience working in international or matrix organisations.
Familiarity with risk, compliance or governance processes within HR.
Knowledge of process automation, analytics or digitalisation initiatives.

We encourage you to apply even if...

You do not meet every requirement listed above. Research shows that some talented candidates apply only when they match every criterion. If you are excited about the role and believe you can create impact through employee experience, technology and process improvement, we would love to hear from you.

What success looks like after 12 months

You have built a strong network across local and global stakeholder groups.
You are recognised as a trusted expert for the recruitment journey.
You have a data-driven view of employee experience opportunities and operational performance.
You have established a clear improvement roadmap aligned with both local priorities and global initiatives.
You have successfully delivered meaningful improvements that enhance employee experience, operational excellence and compliance.

What you'll get in return

At ING, you will find a role with impact, autonomy and room to grow.

You will join a team that covers the full employee lifecycle and works on some of the most important people journeys in the organisation, going from recruitment to offboarding and all career journeys in between (onboarding, internal mobility, international mobility, learning).

We offer:

A dynamic and international working environment.
Exposure to global HR transformation initiatives and stakeholders.
The opportunity to work at the intersection of people, technology and innovation.
Significant autonomy and ownership.
Continuous learning and development opportunities.
Flexible and hybrid ways of working.
A collaborative team that values new ideas and improvement.

About ING

ING is a global financial institution with a strong European foundation. We aim to empower people to stay a step ahead in life and in business.

Within People Services, our ambition is to create a more standardised, data-driven and impactful HR experience that combines operational excellence with an outstanding employee experience. We work closely with colleagues and partners across countries to continuously improve how HR services are delivered and experienced.

At ING, we value diversity and believe that different backgrounds, perspectives and experiences make us stronger. We are committed to creating an inclusive workplace where everyone can thrive and be themselves.

Ready to help shape the future of employee experience? We'd love to meet you.

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Transaction Services (TS) is one of ING Wholesale Banking's main business lines. We offer a suite of Wholesale Banking products and services to corporate and institutional clients. TS is a significant contributor to the growth and profitability of Wholesale Banking. Our strategy is aimed at ensuring that we continue to support sustained growth by delivering competitive and relevant TS products.

Product Management PCM represents the product management function within Wholesale Banking / Transaction Services for Payments & Cash Management (PCM). The purpose of Product Management PCM is to unlock existing business potential and activate new client and market opportunities, with a focus on stable and sustainable income flows. The Product Manager Digital Assets (DA) contributes to this by translating ING’s DA strategy into capabilities, requirements and product priorities for a future digital asset environment.

Your job

The Product Manager DA supports and delivers the execution of ING's DA strategy within Payments & Cash Management.

The role focuses on defining the capabilities, requirements and operating model needed for ING to support Corporate and Financial Institution clients in an evolving digital asset ecosystem. This includes capabilities related to wallets, tokenization and connectivity to emerging market infrastructures, in line with ING's strategic direction.

In addition, the role supports Corporate and Financial Institution clients that are already active in the digital asset ecosystem by ensuring ING's existing Payments & Cash Management solutions remain relevant and fit for purpose as client operating models evolve.

The DA landscape is still developing. While ING has defined a strategic direction, the market, regulatory environment, infrastructure landscape and client adoption continue to evolve. As a result, the exact scope and priorities of this role may change over time. We therefore look for candidates who are comfortable navigating ambiguity, translating strategic direction into execution, and helping shape capabilities for a future market environment.

Roles and responsibilities

The portfolio includes activities within the PCM Commercial Product Management space for Corporate or Financial Institution clients and portfolios may change within this space as required. The DA portfolio responsibilities include:

The day-to-day product performance and P&L of your portfolio.
Defining and driving the capabilities, propositions and operating model required to support clients in an emerging DA ecosystem.
Translating ING’s strategic direction, market developments, regulatory requirements and client operating models into product requirements, business cases and delivery priorities.
Identifying how core client activities, such as payments, liquidity management, settlement and asset servicing related processes, can be supported or improved in a digital asset environment.
Defining product requirements and coordinating delivery across Technology, Operations and Delivery Management.
Managing product governance, product approval processes and non-financial risks in collaboration with Risk, Compliance and Legal.
Supporting commercialization, product performance and ongoing enhancement of the product proposition.
Supporting existing PCM solutions serving clients active in the digital assets ecosystem, including proposition & risk appetite development, commercial management and client engagement.

As a Product Manager

You own the product strategy, proposition, roadmap and commercial performance of your assigned product area.
You translate strategic choices into executable product requirements and priorities.
You maintain a broad view on market, client operating model and regulatory developments, and assess what these mean for ING’s product capabilities.
You build strong relationships across Sales, Coverage, Operations, Technology and Control Functions.
You ensure that products remain within ING's risk appetite and comply with applicable regulations and policies.
You understand both current Transaction Banking client needs and emerging DA developments, and help bridge these worlds through practical product evolution.

Regarding Delivery Management

You align with the Delivery Management organization and ensure successful delivery of product requirements.
You translate business needs and strategic product priorities into clear requirements for delivery teams.
You share responsibility for secure, stable and scalable product operations.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you stay curious, keep learning and take on responsibility. In return, we will back you to develop into an even better version of yourself.

We are looking for candidates who combine strategic thinking with delivery excellence and are comfortable operating in an evolving environment.

Master's or bachelor's degree.
Relevant experience in Transaction Banking, Payments, Cash Management, Financial Market Infrastructure, Digital Assets or a related field.
Experience in product management, proposition development, strategy execution or delivery of complex initiatives.
Ability to translate strategic direction and market developments into product capabilities, requirements and delivery priorities.
Strong stakeholder management skills and experience working across complex organizations.
A commercial and analytical mindset, with the ability to simplify ambiguity and structure decision-making.
Interest in developments in digital money, tokenization, wallet capabilities and market infrastructures.
Excellent written and verbal English communication skills.

Preferred experience

Experience with Digital Assets, Tokenization, Stablecoins or DLT-based market infrastructure.
Experience in Wholesale Banking, Financial Institutions or Payments.
Experience with product approval, regulatory change, requirements definition or technology delivery.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

25-28 vacation days depending on contract
Pension scheme
13th month salary
8% Holiday payment
Hybrid working
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Questions?
Please visit our Frequently Asked Questions section to find some answers on questions you might have.

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

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O stanowisku

Forma zatrudnienia: umowa o pracę (praca stacjonarna)

Lokalizacja: ul. Sokolska 34, Katowice

O zespole:

Chcesz mieć realny wpływ na rozwój biznesu? Lubisz wyzwania, a budowanie relacji to Twój żywioł? W ING czeka na Ciebie praca, w której Twoje pomysły i energia naprawdę się liczą!

Tworzymy zgrany zespół, który każdego dnia wspiera firmy w rozwijaniu ich działalności. Lubimy to, co robimy – spotkania z klientami, budowanie relacji, analizy kredytowe. Wspólnie przekładamy potrzeby klientów na realne rozwiązania. W pracy cenimy otwartość, współpracę i dzielenie się doświadczeniem. Stawiamy na partnerskie podejście – zarówno w kontaktach z klientami, jak i wewnątrz zespołu.

Jeżeli chcesz być częścią #NajlepszegoBankuDlaFirm - nie czekaj, wyślij swoje CV i zacznij nowy rozdział kariery!

Twoje zadania

opiekujesz się portfelem klientów korporacyjnych z zaangażowaniem kredytowym (segment Mid-Corp, przychody roczne > 80 mln zł)
przygotowujesz aplikacje kredytowe w procesie Normal Track (w trakcie procesu wizyta u klienta)
strukturyzujesz transakcje wspólnie z Doradcą Klienta oraz jednostką ryzyka
analizujesz sytuację ekonomiczno-finansową klientów korporacyjnych - pracujesz zarówno z dokumentami jak i w kontakcie z klientem
analizujesz dokumentację i dokonujesz oceny ryzyka kredytowego klientów i transakcji korporacyjnych
wyznaczasz raiting klientów, prowadzisz monitoring sytuacji ekonomiczno-finansowej oraz monitoring zabezpieczeń kredytobiorców
wspólnie z Doradcą Klienta wspierasz sprzedaż oraz odpowiadasz na potrzeby klientów

Nasze oczekiwania

masz doświadczenie w pracy na podobnym stanowisku
posiadasz wyższe wykształcenie (preferowane ekonomiczne lub pokrewne)
znasz zasady analizy ekonomicznej i finansowej podmiotów prowadzących pełną księgowość
miałeś_aś do czynienia z oceną grup kapitałowych (praca na danych skonsolidowanych)
myślisz analitycznie
umiesz pracować w zespole
jesteś dokładny_a i dobrze organizujesz swoją pracę
jesteś otwarty_a na rozwój i zdobywanie wiedzy

Mile widziane

znasz język angielski na poziomie min. B1

To oferujemy

Inwestujemy w rozwój - proponujemy dofinansowanie szkoleń i kursów oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe czy konsultacje z doradcami kariery.
Możliwość aktywnego uczestnictwa w projektach na poziomie Pionu oraz całego Banku.
Inwestujemy w rozwój - proponujemy dofinansowanie szkoleń i kursów oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe czy konsultacje z doradcami kariery
Dbamy o zdrowie i bezpieczeństwo - oferujemy pakiet medyczny i ubezpieczenie na życie dla Ciebie i Twoich bliskich, dostęp do platformy Mindgram z indywidualnymi konsultacjami ze specjalistami i webinariami. Pracując w ING masz możliwość dołączenia do Pracowniczego Programu Emerytalnego i Programu Profilaktyki Onkologicznej
Work life balance w praktyce to dodatkowe dni wolne: „dzień dla rodziny” (od Ciebie zależy jak go wykorzystasz), wolne dni w formie nagrody i wolne godziny na wolontariat czy profilaktykę zdrowotną
Dla rodziców mamy dodatkowe dni urlopu macierzyńskiego i ojcowskiego oraz dni wolne na opiekę nad dzieckiem, niezależenie od wykorzystanego limitu przez drugiego rodzica
Dołączając do nas decydujesz się na pracę w stabilnej i zorientowanej na komfortowe warunki pracy organizacji z certyfikatem Top Employer. Przyszłość to nasza wspólna inwestycja - razem z ING możesz zaangażować się w każdą inicjatywę wspierającą ESG i odpowiedzialność społeczną
Świętujemy wspólnie i poznajemy się na zespołowych wyjazdach, imprezach rodzinnych i sportowych, jak Dzień Dziecka, Biegnij Warszawo czy Turnieje sportowe
Pełne zieleni przestrzenie biurowe przeznaczone do pracy i spotkań oraz miejsca relaksu - wszystko do Twojej dyspozycji

c9:Te9b,

O stanowisku

Forma zatrudnienia: umowa o pracę

Lokalizacja: Gdańsk, Grunwaldzka 415 (praca stacjonarna)

O zespole

Sieć Detaliczna ING Banku Śląskiego jest jednym z obszarów działalności banku, który skupia się na zapewnieniu kompleksowej obsługi klientów indywidualnych oraz oferowaniu im innowacyjnych rozwiązań finansowych. Specjaliści naszych placówek bankowych pomagają w kwestiach dotyczących codziennego bankowania, oszczędzania i inwestowania oraz hipotek. Nasze zespoły tworzą pełnie pasji i zaangażowania specjaliści, którym zależy na budowaniu długotrwałych relacji z klientami.

Twoje zadania

aktywne oferujesz produkty inwestycyjne i emerytalne (w tym fundusze, IKE, IKZE)
budujesz trwałe, partnerskie relacje z klientami i wspierasz ich w podejmowaniu świadomych decyzji finansowych
prowadzisz rozmowy sprzedażowe w obszarze bankowości codziennej i inwestycyjnej
edukujesz klientów w korzystaniu z nowoczesnych narzędzi oraz bankowości online i mobilnej
obsługujesz klientów wielokanałowo: telefonicznie, wideo i stacjonarnie
kwalifikujesz klientów potencjałowych do segmentu Private Bankingu i rozwijasz się w tym kierunku

Nasze oczekiwania

masz doświadczenie w sprzedaży funduszy inwestycyjnych i produktów emerytalnych
swobodnie poruszasz się w tematyce rynków finansowych i zagadnień makroekonomicznych
lubisz rozmawiać z ludźmi i budować długotrwałe relacje
bierzesz odpowiedzialność za swoją pracę i jesteś samodzielny_a
masz wykształcenie wyższe

Mile widziane:

swoboda w analizie portfela inwestycyjnego i rozmowach o strategii finansowej
doświadczenie w pracy z klientem zamożnym (Premium/Affluent)

To oferujemy

Inwestujemy w rozwój - proponujemy dofinansowanie szkoleń i kursów oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe czy konsultacje z doradcami kariery
Dbamy o zdrowie i bezpieczeństwo - oferujemy pakiet medyczny i ubezpieczenie na życie dla Ciebie i Twoich bliskich, dostęp do platformy Mindgram z indywidualnymi konsultacjami ze specjalistami i webinariami. Pracując w ING masz możliwość dołączenia do Pracowniczego Programu Emerytalnego i Programu Profilaktyki Onkologicznej
Work life balance w praktyce to dodatkowe dni wolne: „dzień dla rodziny” (od Ciebie zależy jak go wykorzystasz), wolne dni w formie nagrody i wolne godziny na wolontariat czy profilaktykę zdrowotną
Dla rodziców mamy dodatkowe dni urlopu macierzyńskiego i ojcowskiego oraz dni wolne na opiekę nad dzieckiem, niezależenie od wykorzystanego limitu przez drugiego rodzica
Dołączając do nas decydujesz się na pracę w stabilnej i zorientowanej na komfortowe warunki pracy organizacji z certyfikatem Top Employer. Przyszłość to nasza wspólna inwestycja - razem z ING możesz zaangażować się w każdą inicjatywę wspierającą ESG i odpowiedzialność społeczną
Świętujemy wspólnie i poznajemy się na zespołowych wyjazdach, imprezach rodzinnych i sportowych, jak Dzień Dziecka, Biegnij Warszawo czy Turnieje sportowe
Pełne zieleni przestrzenie biurowe przeznaczone do pracy i spotkań oraz miejsca relaksu - wszystko do Twojej dyspozycji

ca:T2217,

At ING Hubs Spain we are looking for a Threat Engineer in Threat Management

Your role and work environment:

We are looking for a talented and enthusiastic Threat Engineer to join our Global Threat Management Team within the Cyber Threat Management area.

The responsibility of this team is to transform threat intelligence and security telemetry into actionable insights that strengthen detection, prioritisation and cybersecurity decision-making, and our way of working is based on data-driven analysis, cloud engineering, automation and close collaboration with threat intelligence and cybersecurity specialists.

In this role, you will combine cybersecurity expertise with software engineering, cloud infrastructure and data analysis. You will design and operate automations and integrations that help ING identify, investigate and respond to cyber threats more effectively across a complex global environment.

Your key responsibilities:

As a Threat Engineer you will:

Positively contribute to the detection, prioritisation and investigation of cyber threats by designing and implementing scalable automations.
Co-create intelligence-driven security solutions with threat intelligence specialists, cybersecurity experts and architects.
Ensure large-scale security telemetry and threat intelligence data are transformed into actionable insights for operational teams and executive decision-making.
Automate and accelerate threat analysis using standard and custom-built tooling, primarily developed in Python.
Deploy and operate infrastructure and automations on cloud and data platforms such as Azure, Google Cloud Platform and Databricks, ensuring scalability, reliability and governance.
Design integrations across data sources, security tools and services to improve intelligence-driven detection and analysis.
Leverage AI, GenAI and automation selectively and securely to streamline workflows, enrich threat intelligence processes and deliver measurable operational value.
Create clear technical documentation, diagrams and visualisations to communicate solutions, insights and recommendations to technical and non-technical stakeholders.
Maintain, troubleshoot and resolve deployment, installation, configuration and integration issues across cloud infrastructure, security tooling and custom-built solutions.
Build and maintain CI/CD pipelines and use version-control practices to support reliable and repeatable delivery.

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!

Experience translating complex cyber threat challenges into robust, data-driven technical solutions.
Strong Python development skills for analysis, automation and custom tooling, with practical experience using Jupyter Notebooks.
Hands-on experience deploying solutions across cloud environments such as Azure and Google Cloud Platform, using Terraform or comparable Infrastructure as Code solutions.
Experience using GenAI or large language model capabilities selectively, securely and with a clear focus on measurable operational value.
Solid understanding of cloud platforms, networking, system administration, infrastructure architecture and the operating model of CISO organisations in medium-to-large enterprises.
Strong hands-on experience diagnosing and resolving deployment, installation and integration issues across cloud environments, infrastructure components and custom-built tools.
Ability to design end-to-end solutions and translate complex system landscapes into clear, implementable designs.
Experience building and maintaining CI/CD pipelines and working with version-control systems such as Git.
Familiarity with malware behaviour, threat actors and adversary tactics, techniques and procedures.
Curiosity, strong problem-solving skills and the ability to collaborate proactively and communicate clearly with technical and non-technical stakeholders.

Nice to have

Experience with threat intelligence platforms, data feeds and standard threat intelligence terminology.
Experience with Databricks, data engineering or large-scale data-processing platforms.
Experience building AI or GenAI solutions using LLMs and automation frameworks.
Experience with security automation and orchestration platforms.
Practical understanding of threat-modelling frameworks such as Cyber Kill Chain and MITRE ATT&CK, and their application to detection and analysis.

What do we offer?

Check out what is waiting for you!

Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing.

Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings.

Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance. For you and all your family (spouse/partner and children).

Life insurance. We help you protect what matters most to you.

Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…

Transport allowance. It doesn't matter where you live, we’ll help you get to the office.

Pension plan. You can benefit from our pension plan after 1 month with us!

Discover ING Hubs Spain

We’re building something exciting—and we want you to be part of it.

ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain.

What makes us different?

We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology.

We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries.

We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working.

Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact.

At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning.

We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we’re looking forward to meeting you.

#LI-DNI

cb:T1e25,

Design the future architecture of one of Europe's most innovative banking networks while empowering engineers to do their best work.

Role Summary

As a Blockchain Compliance Engineer you will execute and oversee day-to-day compliance controls for ING’s blockchain and digital asset activities.

You will work at the intersection of blockchain analytics, financial crime compliance, AML/CFT, sanctions screening, transaction monitoring, Travel Rule operations, case management, and regulatory reporting.

Your mission is to help ING identify, assess, investigate, and escalate financial crime risks linked to digital assets through consistent, timely, explainable, and auditable operational processes.

This is a hands-on compliance operations role. You are expected to understand how regulatory obligations translate into monitoring procedures, alert handling, investigations, decision records, escalations, management information, and evidence trails.

Work Model

At ING Hubs Türkiye, flexibility is more than a benefit—it's part of how we work.

Our hybrid way of working is designed to balance collaboration, innovation, and personal flexibility. Team members typically come together at our Vadistanbul office for two days per week during three weeks of the month, while one week each month is fully remote.

We also provide additional flexibility throughout August with remote working opportunities, allowing colleagues to remain productive while staying connected with their teams.

As part of a globally distributed organization, you'll collaborate with colleagues across multiple ING locations and contribute to solutions used across the bank.

About the Team

You will join an international technology organization where ownership, knowledge sharing, collaboration, and engineering excellence are at the heart of everything we do.

Our teams design and deliver critical technology platforms that support ING's digital transformation journey. We believe scalable architectures, strong engineering practices, automation, and continuous learning are essential for delivering reliable solutions at scale.

About You

Bachelor’s or Master’s degree in Law, Finance, Economics, Business Administration, Criminology, Risk Management, Compliance, or a related field.
Equivalent experience in compliance, financial crime, banking operations, transaction monitoring, investigations, or digital asset operations may also be considered.

Compliance & Risk Knowledge

Understanding of AML/CFT, sanctions screening, transaction monitoring, customer due diligence, enhanced due diligence, and suspicious activity reporting.
Familiarity with blockchain analytics, wallet risk scoring, transaction tracing, on-chain investigations, and crypto typologies.
Awareness of Travel Rule requirements and the importance of originator and beneficiary information in crypto-asset transfers.
Understanding of EU digital asset regulation, including MiCA and related AML/CFT expectations for crypto-asset service providers.
Ability to work in a regulated banking environment where traceability, auditability, control evidence, privacy, security, and governance are essential.

Preferred Skills

Experience in compliance operations, financial crime operations, transaction monitoring, sanctions screening, investigations, or digital asset operations.
Experience with blockchain analytics platforms such as Chainalysis, TRM Labs, Elliptic, Merkle Science, Scorechain, Crystal, or similar tools.
Experience with case management, alert triage, investigation workflows, suspicious activity reviews, or financial crime platforms.
Experience working with Travel Rule controls, originator and beneficiary information validation, or crypto-asset transfer reviews.
Knowledge of tokenization, digital assets, stablecoins, CBDCs, tokenized deposits, custody, settlement, and wholesale banking use cases.
Knowledge of DeFi protocols, decentralized exchanges, mixers, bridges, privacy-enhancing tools, and smart contract risk.
Experience interpreting blockchain analytics, transaction tracing, entity attribution, and risk exposure information.
Experience with data governance, retention, privacy, access control, and audit evidence.
Experience working with global teams, multi-country regulatory requirements, and enterprise governance standards.

Preferred Certifications

Blockchain, digital assets, AML, sanctions, or financial crime-related certifications.
CAMS, ICA, Chainalysis Certification, TRM Certification, Elliptic Certification, or similar.
Training in investigations, sanctions screening, transaction monitoring, quality assurance, or regulatory reporting is a plus.

Equal Opportunity

What We Offer at ING Hubs Türkiye

At ING Hubs Türkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding.

Be Yourself, Be an ING'er

Welcome Leave: Enjoy 14 days of welcome leave, even in your first year
Self-driven career opportunities
Challenging projects and continuous learning opportunities
Flexible hybrid working model
Remote working opportunities throughout August
Training budget and Udemy partnership
Global mobility and international career opportunities
Comprehensive health insurance for you and your family
Private Pension Plan
Meal Card
Transportation Allowance
MultiSport Membership
English Language Development Support
Innovation culture powered by PACE methodology
Regular communication activities and celebrations

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business.

Then there is no better place to invest your talents than at ING. Join us. Apply today.

cc:T2a75,

At ING Hubs Spain we are looking for a Senior Social Engineering Simulation Specialist

Your role and work environment:

We are looking for a talented and enthusiastic Senior Social Engineering Simulation Specialist to join our highly specialised, multicultural and technical team within the Tribe Cyber Threat Management (CTM), part of the Global CISO Office.

The responsibility of this team is to use threat intelligence and adversarial testing to challenge ING's resilience against current and emerging threats, and our way of working is based on global collaboration, hands-on technical execution, knowledge sharing and the Orange Behaviours.

In this role, you will manage and execute ING’s global social engineering testing programme. You will create credible pretexts, build and deliver technically realistic attack scenarios, and assess how people, processes and controls respond across email and other relevant channels.

This is not a standard security awareness or campaign administration role. We are looking for a hands-on security specialist who is comfortable working close to the underlying technology and combining social engineering judgement with Python-based automation, Microsoft Attack Simulation Training, email infrastructure, web content, data handling and technical troubleshooting.

Your key responsibilities:

As a Senior Social Engineering Simulation Specialist you will:

Manage the planning, governance, technical delivery and continuous improvement of the global social engineering testing programme, maintaining a risk-based roadmap and defining clear rules of engagement, safeguards and measurable outcomes.

Design and execute realistic social engineering operations by researching targets and business context, developing credible pretexts and reproducing relevant attacker tradecraft through email and, where approved, other channels.

Engineer and operate the phishing capability using Microsoft Attack Simulation Training, custom Python scripts and supporting components, including payloads, landing pages, authentication, API integrations, targeting logic, telemetry and reporting workflows.

Co-create threat-informed attack scenarios with cyber threat intelligence, red team and fraud specialists, converting relevant techniques, lures, infrastructure patterns and attacker behaviours into safe and technically credible tests.

Build and maintain reusable technical assets, including templates, web content, scripts, test infrastructure, automation, version-controlled code and technical documentation.

Assess human, process and technical controls by analysing delivery, interaction, reporting and control telemetry, validating anomalies and distinguishing genuine exposure from artefacts caused by automated security controls.

Turn evidence into defensive improvements by producing concise reports and working with control owners to improve detection, reporting mechanisms, mail and browser controls, procedures and response playbooks.

Coordinate stakeholders across countries and functions to agree scope, timing, approvals, escalation routes and stop conditions, applying privacy, legal, labour, cultural, accessibility and employee well-being requirements.

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!

At least 5 years of relevant hands-on experience in social engineering testing, offensive security, red teaming, security engineering, phishing operations or a comparable technical security field.

Demonstrable experience designing and executing realistic social engineering scenarios, including pretext development, payload or landing-page construction, operational delivery and evidence analysis.

Strong Python scripting skills and practical experience building or maintaining automation and API integrations, including source control, structured data and technical debugging.

Hands-on experience with Microsoft Attack Simulation Training or comparable enterprise tooling, including the ability to extend platform capabilities beyond standard templates and workflows.

A sound understanding of Microsoft 365 and email technologies, including Exchange Online, Microsoft Graph, mail routing, SPF, DKIM, DMARC, secure email gateways, URL rewriting, browser controls and user-reporting mechanisms.

Experience working with HTML and web content, authentication concepts, APIs and telemetry. Familiarity with PowerShell, cloud services or lightweight infrastructure management is a plus.

The ability to interpret technical and behavioural evidence, identify false positives caused by automated security controls and translate findings into practical defensive recommendations.

A strong understanding of operational security, rules of engagement, privacy, evidence handling and the ethical boundaries required when testing employees in a multinational organisation.

Strong ownership from initial idea through technical build, execution, troubleshooting, analysis and remediation.

A collaborative approach focused on sharing code, methods and lessons learned while strengthening resilience without creating a culture of blame.

A continuous-improvement mindset and strong interest in evolving social engineering tradecraft, Microsoft 365 changes and defensive controls.

Strong written and verbal communication skills, the ability to work effectively in a highly technical team and fluency in English.

What do we offer?

Check out what is waiting for you!

Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings.

Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance. For you and all your family (spouse/partner and children).

Life insurance. We help you protect what matters most to you.

Transport allowance. It doesn't matter where you live, we’ll help you get to the office.

Pension plan. You can benefit from our pension plan after 1 month with us!

Discover ING Hubs Spain

We’re building something exciting—and we want you to be part of it.

What makes us different?

We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology.

We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries.

We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working.

Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact.

cd:T1e64,

ING Hubs Poland is hiring!

The expected salary for this position: 13.000 - 24.000 PLN

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

We are looking for a passionate and inspiring Product Owner - IT Business Analyst to join the AI Impact Dashboard team within ING.

We are looking for you if you:

Have bachelor's or Master's degree in Computer Science, Information Technology, Data Analytics, Engineering, Business Information Systems, or a related field.

Have minimum 5 years of experience in one or more of the following roles: IT Business Analyst; Technical Business Analyst; Technical Product Owner; Data & Analytics Product Owner

Have proven experience working with data-driven products, business intelligence solutions, reporting platforms, or management dashboards.

Have experience in gathering, analysing and documenting business requirements and translating them into features and user stories.

Have experience working in Agile environments and collaborating with multidisciplinary engineering teams.

Have experience coordinating stakeholders across different business and IT domains.

Have experience presenting insights, recommendations and delivery status to senior stakeholders and management teams.
Have understanding of Business Intelligence concepts and reporting solutions.

Have knowledge and experience with Power BI or similar analytics platforms.

Have understanding of data modelling, data flows and data quality management.

Have familiarity with Azure DevOps, backlog management and Agile delivery practices.

Have understanding of AI adoption metrics, productivity reporting or software engineering analytics will be considered a strong asset.
Can create clarity in ambiguous situations.

Can challenge assumptions and drive data-driven decisions.

Communicate effectively with both technical and non-technical stakeholders.

Demonstrate ownership and accountability.

Show curiosity and a growth mindset, especially regarding AI and emerging technologies.

You'll get extra points for:

Experience with GitHub, GitHub Copilot, Azure DevOps reporting or engineering productivity metrics.

Banking or financial-services experience.

Experience leading cross-functional international teams.

Your responsibilities:

Product Ownership & Roadmap

Support the development of the AI Impact Dashboard vision and roadmap

Transform business needs into product features, user stories and acceptance criteria

Coordinate backlog refinement and delivery planning

Help prioritize enhancements based on business value, technical dependencies, and stakeholder needs

Ensure alignment between dashboard development and business objectives

Business Analysis & Stakeholder Management

Gather and analyze requirements from Management Teams, SRE leads, domain representatives and other report consumers

Lead workshops and discovery sessions to understand reporting needs and business questions

Define and maintain dashboard metrics, business rules, and reporting definitions

Translate complex business requirements into actionable deliveries for development teams

Present dashboard capabilities, delivery status, risks, and recommendations to stakeholders

Technical Leadership & Delivery Coordination

Coordinate the work of Power BI specialists, Data Engineers, Data Quality Engineers, and supporting teams

Monitor delivery progress, dependencies, risks, and blockers

Facilitate working sessions, reviews, sprint activities, and cross-team collaboration

Support release preparation, user testing, rollout activities, and stakeholder communication

Ensure consistency between dashboards, reports, documentation, and underlying data sources

Data Quality & Governance

Support initiatives focused on improving data quality, completeness, and consistency

Coordinate investigation of discrepancies across source systems and reporting layers

Collaborate with data owners and engineering teams on issue resolution and data governance activities

Identify opportunities for automation and reduction of manual processes

Ensure transparency regarding data limitations, assumptions, refresh cycles, and reporting scope

Reporting & Insights

Analyze trends in AI adoption, licensing, usage, productivity, quality, and costs

Translate metrics into management insights and actionable recommendations

Support creation of presentations, dashboards, communication materials, and management reports

Collect user feedback and convert it into roadmap and backlog improvements

Maintain product documentation and knowledge-sharing materials

Information about the team

The AI Impact Dashboard is one of the key initiatives supporting AI adoption and value measurement across ING. The platform provides management insights into AI usage, licensing, productivity, quality, and adoption trends across multiple domains.

In this role, you will combine product ownership, business analysis and technical leadership responsibilities. You will work closely with stakeholders, data engineers, data quality specialists, Power BI developers, GitHub representatives and domain leads to shape the future of AI reporting and decision-making within ING.

As part of the AI Impact Dashboard team, you will help ING answer questions such as:

How effectively are AI solutions being adopted across the organization?

Which metrics best represent AI impact and value?

How can we improve data quality and trust in AI reporting?

What actions should management take based on the reported trends?

Where can automation improve efficiency and reduce manual effort?

Your work will directly influence how ING measures, understands, and scales AI adoption across the organization.

The role naming convention in the global ING job architecture will be “IT Business Analyst IV”

ce:T1b8e,

We redefine banking. What about you?

There has never been a more interesting time to work at ING. We’re on a journey that is centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

Would you like to work for a Tribe where honesty, integrity and responsibility are valued? Are digitalization, customer satisfaction and delivering impact part of your DNA? Do you want to make the difference for our customers thanks to our agile way of working? Then read what comes because Tribe Credit Risk might very well become your future employer.

A day in your life as a Credit Decision Journey Expert driving our Credit Decision Processes

With a strong end-to-end perspective, you design, implement and monitor credit decision processes to support ING’s growth ambitions. You define smart policies as part of the processes, leveraging on credit decision models, sourcing from analytical insights and applying prudent risk principles.

Your profound banking products’ knowledge and your curiosity for customers lending journeys will make you a champion in that role. You combine this unique ability to translate customers’ needs and business requirements into sound credit risk policies, while balancing perspective with your risk hat on.

Your energic drive for change and to challenge status-quo is critical to succeed in this role. You are a problem-solver with analytical thinking looking at processes from an end-to-end perspective. You communicate clearly and collaborate effectively to drive changes. Your sharp eyes for details guarantee proper design, implementation and execution of policies in our credit decision processes.

In particular, you will:

Design credit decision policies and processes, drive their implementation and continuously evaluate their relevance and effectiveness in automated decisioning to boost safe growth

Understand customers’ journeys, business requirements and evaluate them against sound risk principles

Closely engage with our key Business stakeholders to ensure that design and implementation reflect commercial strategy, ambitions and value propositions our Credit risk models experts to co-ideate solutions, ensuring consistent application of policies and models to safely drive automation our Credit analytics expert to continuously assess the relevance of our policies and their impact on our credit decision processes and our Group colleagues to co-create processes in line with applicable standards

Act responsibly and proactively with an end-to-end perspective to ensure soundness, implementation and application of credit risk policies in decision journeys

Evaluate alternative processes, policy setting, sequencing, and propose solutions, while ensuring compliance with appropriate standards

Clearly communicate on progress, objectives and way forward by leveraging on key project management and delivery tracking capabilities

We look for

You have a good understanding of ING’s commercial products and strategy, and credit risk management
You are acquainted with processes, policies, their implementation and evaluation, and seek for optimization via data exploration and problem-solving
You have a sense of accountability and are not afraid to take ownership, wanting to make the difference for our customers & employees
You can present progress, using written and oral communication skills to ensure common understanding of policies
You are structured, manage complexities and know how to make things happen effectively. A project management experience is an asset
You demonstrate solid stakeholder management, managing conflicting priorities, working in dynamic environment, and ensuring progress with local and functional alignments
You apply end-to-end thinking, and you effectively collaborate across the bank with senior presence
You are solution-oriented with good analytical thinking: you relentlessly strive to find the ideal solution, sometimes out of the box and challenging the status quo
You anticipate risks and enable their effective management with an open, positive and collaborative mindset
You dare to speak out
Fluent in English and Dutch or French
Bachelor/Master’s degree, over 3 to 6 years relevant experience

We offer you

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

The possibility to directly contribute to the sustainable growth strategy of ING Belgium, with a pivotal role in credit risk management

Get acquainted with complex and automated decisioning processes, applying an end-to-end bank’s perspective

An informal, dynamic environment with innovative colleagues supporting your endeavors

A progressive and agile way of working, where new ideas are valued ahead of convention

A well-functioning multi-cultural team with a good team spirit

Furthermore, within Tribe Credit Risk, you can count on a range of opportunities to invest in your personal and professional growth with:

Direct impact on the everyday happiness of our customers: reducing friction & boosting guidance by making the journey intuitively, safe and compliant for all

Variety & complexity: from working with IT to developing new products, from customer experience to safety & compliance

High priority on craftsmanship and learning: we prioritize learning and development and help you to achieve your personal goals in this matter

We support your ambitions beyond your Financial Risk Specialist role in bringing a fresh perspective to our Tribe, with your unique talent and interests

Culture of transparency & inclusiveness: we may not be able to guarantee the future, but we share every step of the way

cf:T185b,

Operations Engineer (Java Platform)

Build Reliable Platforms. Drive Operational Excellence. Shape the Future of Banking.

At ING, we're looking for an experienced Operations Engineer to join our Java Platform Team within the Accounts & Cash Management Domain. If you're passionate about platform reliability, automation, observability, and DevOps practices, this is an opportunity to work on business-critical systems that support millions of customers while collaborating with global engineering teams.

In this role, you'll help ensure the stability, scalability, and resilience of our technology platforms while driving continuous improvement initiatives across our engineering landscape.

About the Team

You'll be part of the Java Platform Team within ING's Accounts & Cash Management Domain, supporting critical financial services and payment capabilities.

Working in a multidisciplinary Agile environment, you'll collaborate with engineers, architects, product owners, and platform specialists across multiple locations. Together, you'll help deliver secure, scalable, and highly available solutions that support essential banking operations.

What You'll Do

As an Operations Engineer, you will play a key role in maintaining and enhancing the operational health of our platforms by:

Owning platform availability, reliability, performance, and operational stability
Leading application lifecycle management, infrastructure upgrades, and platform migrations
Driving risk remediation, security initiatives, and regulatory compliance activities
Managing major incidents and coordinating service restoration efforts
Performing root cause analysis and implementing preventive measures
Enhancing observability through monitoring, alerting, dashboards, and operational runbooks
Automating operational processes to improve efficiency and reduce manual effort
Collaborating with engineering, architecture, security, and platform teams to deliver resilient solutions
Supporting IT Operations processes including Incident, Problem, Change, and Release Management

What You'll Bring

We're looking for a technology professional who combines strong operational expertise with a continuous improvement mindset.

Required Skills & Experience

7+ years of experience in Operations Engineering, Platform Engineering, or DevOps environments
Strong hands-on experience with Azure DevOps, including Repositories, Pipelines, Boards, Artifacts, and Test Plans
Expertise in OpenShift and Kubernetes administration and support
Experience with Linux administration, shell scripting, and automation
Strong knowledge of observability tools such as Grafana, Prometheus, and OpenTelemetry
Experience with the ELK Stack (Elasticsearch, Logstash, Kibana)
Understanding of cloud platforms, infrastructure, networking, containerization, and Infrastructure as Code (IaC)
Proven experience in incident management, troubleshooting, and service restoration
Strong analytical, problem-solving, and stakeholder management skills
Experience conducting Root Cause Analysis (RCA) and implementing long-term fixes

What Makes You Successful

Customer-focused and driven to improve service reliability
Proactive in identifying and solving operational challenges
Comfortable working in Agile and international environments
Passionate about automation, standardization, and continuous improvement
Strong communicator who can simplify complex technical concepts

Why Join ING?

At ING, we believe in empowering talented people to grow, innovate, and make an impact.

You'll have the opportunity to:

Work on large-scale, business-critical platforms
Collaborate with global engineering teams
Drive modernization and cloud-native platform initiatives
Develop expertise in leading DevOps and observability technologies
Contribute to a culture of continuous learning and improvement
Build a long-term career within an international organization

Ready to Make an Impact?

If you're an experienced Operations Engineer who thrives in complex environments and enjoys improving reliability, automation, and operational excellence, we'd love to hear from you.

Female perspective matters. Research shows diverse teams outperform their peers by 35%. Help us make a difference.

Apply today and be part of a team that is building innovative banking solutions for clients around the world.

Job Application Safety Reminder ⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.
Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com
No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

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Introduction

Do you want to make a difference for ING’s mortgage customers and work with your squad to create the best digital customer journeys? Within ING Mortgages, we are looking for an experienced Customer Journey Expert, also known as a Business Analyst, to help improve and digitalise our services for existing mortgage customers.

The team

You will join the Inlife Management product group within Mortgages NL. This product group is responsible for the services we provide to customers throughout the lifetime of their mortgage, which can span up to 30 years.

Mortgages is one of the largest tribes within ING Retail, with 60 agile teams in Amsterdam, Leeuwarden and abroad. Together with other Customer Journey Experts and IT engineers, you will improve the customer and employee experience in line with ING’s customer experience principles: personal, easy and smart.

ING is working on a major migration programme to ensure that its mortgage processes and IT systems are ready for the future. This provides an opportunity to make a significant step forward in our services.

Roles and responsibilities

As a Customer Journey Expert, you create simple, digital and personalised journeys for our mortgage customers. Your responsibilities include:

Improve customer journeys related to interest rate changes, additional mortgage repayments, construction deposits and releasing a debtor from a mortgage deed following divorce or death
Analyse the needs of customers, mortgage advisors and employees and translate these into concrete solutions
Translate relevant laws and regulations into workable processes and customer journeys
Identify opportunities to make mortgage processes simpler, more effective and more digital
Take ownership from initial design through to implementation
Develop test plans and conduct functional testing
Connect different perspectives and interests across complex issues
Work closely with Customer Journey Experts, IT engineers and other internal and external stakeholders
Monitor relevant market developments, competitors and stakeholders
Contribute to developing and optimising ING’s mortgage products and services

How to succeed

We hire smart people like you for your potential. Our greatest expectation is that you remain curious. Keep learning. Take responsibility. In return, we will support you in becoming an even better version of yourself.

You have at least five years of experience as a Business Analyst or Customer Journey Expert
You have demonstrable knowledge of mortgages and understand the complexity of the product
You have strong stakeholder and project management skills and can navigate different interests
You take responsibility from start to finish, from design through to implementation
You combine attention to detail with a clear view of the bigger picture
You have experience drafting test plans and conducting functional tests
You have completed a Bachelor’s or Master’s degree
You have an excellent command of Dutch and English
You work in a data-driven way and consistently put the customer first
Experience with back-office processes, linked insurance products, construction deposits or Stater is an advantage

Rewards and benefits

We want to make it possible for you to strike the right balance between your career and private life. This position offers:

A 36-hour working week
Hybrid working, partly from our office in Amsterdam
A gross monthly salary between €4,757.84 and €7,721.91, based on salary scale 10 and excluding holiday allowance and the 13th-month payment
Opportunities to develop your expertise and skills
25 to 28 vacation days
A pension scheme
An 8% holiday payment

Find out more about our employment conditions

About us

With more than 600,000 customers, ING is one of the largest mortgage providers in the Netherlands. Within Mortgages NL, we aim to become the best mobile-led, sustainable mortgage bank on the continent. We want to make the mortgage process a personal, easy, fast and integrated part of buying and owning a home.

At ING, we embrace hybrid working and offer an informal and innovative environment in which collaboration, customer focus and continuous development are central.

Discover what we do and what we can offer you

Questions

Does this role sound like a good match? Apply by submitting your CV and motivation letter. If you have questions about the position or the recruitment process, please contact HR Recruitment.

Frequently Asked Questions

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Take ownership of business-critical lending technology and help shape how AI transforms software engineering at ING. You will combine deep Java and Spring Boot expertise with technical leadership to build secure, reliable backend services used across Wholesale Banking.

The team

You will join the Wholesale Banking Lending department, working in a multidisciplinary Agile team of engineers, testers, customer journey experts and a product manager. The team develops and operates enterprise lending applications that support critical lending journeys.

We combine engineering excellence with practical AI adoption. We use tools such as GitHub Copilot and agent-based development to improve delivery, while applying critical thinking, secure engineering and human accountability to every solution.

Roles and responsibilities

As a Senior Java Engineer, you will take end-to-end ownership of the full stack solutions with emphasis on the backend, and raise the engineering standard across the team.

Designing and developing scalable backend applications with Java and Spring Boot, including AI-enabled features and intelligent automation.

Shaping technical designs, REST APIs, and integrations with other systems.

Driving code quality through automated testing, reviews and engineering standards.

Ensuring solutions are secure, compliant, and resilient, meeting ING's security and risk requirements.

Improving CI/CD pipelines, containerized deployments and production reliability.

Using and help spread AI-assisted engineering tools effectively and responsibly to improve delivery.

Mentoring engineers, breaking down complex challenges into achievable steps, and constructively challenging ideas to drive better outcomes.

Troubleshoot and resolve production incidents using industry-standard observability, monitoring, and logging tools.

How to succeed

Bring at least 8 years of recent, hands-on professional Java backend development experience.

Build and operate enterprise applications with strong Spring Boot expertise.

Apply object-oriented design, software architecture and design patterns to complex systems.

Deliver quality through unit, integration and system testing, relational databases and SQL.

Work confidently with CI/CD, containerization and DTAP environments.

Lead through ownership, clear communication, mentoring and an egoless growth mindset.

Bonus points: AI enthusiast - Have you used AI for engineering enablement, built AI-powered features, or created a side project using AI? Tell us about it!
Azure DevOps, Docker, Kubernetes, OpenShift, MS-SQL, Kafka & event-driven architecture, Microservices/distributed systems, FE experience with React/WebComponents.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

25-28 vacation days depending on contract

Pension scheme

13th month salary

8% holiday payment

Hybrid working

Personal growth and challenging work with endless possibilities

An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions?

Please visit our Frequently Asked Questions section for answers to questions you may have. Contact the recruiter attached to the advertisement. Want to apply directly? Upload your CV and motivation letter by clicking the Apply button.

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ING WB Asia Internship Programme 2027

At ING, we're redefining what it means to be a bank, and we're looking for students who are curious, proactive, and eager to make a meaningful impact. If you're excited to learn, challenge the status quo, collaborate with diverse teams, and turn ideas into action, our internship programme offers the opportunity to gain hands-on experience, develop your skills, and contribute to an international organisation that values continuous growth and innovation.

Department/Function: Financial Markets

Team: Financial Markets Sales

Internship Period: 6 months ; January-June

About ING Bank

ING Bank covers Wholesale and Retail Banking in Asia Pacific. Our Wholesale Banking business is present and active in 11 major economies in the Asia Pacific, namely Australia, China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam. ING offers both retail and wholesale banking services in Australia. Globally, ING Wholesale Banking has an international network in 40 countries.

As part of our regional internship programme, you'll benefit from structured onboarding, cross-country networking opportunities, business insights sessions and a graduation experience designed to support your learning and professional development while connecting you with interns across APAC.

What does the Financial Markets Team do in ING?

The Financial Markets team works with a broad range of local institutional investors, including insurance companies, securities firms, banks, and mutual aid associations. We provide financial products and solutions with a particular focus on foreign currency-denominated bonds, structured notes, and alternative investments such as funds and loans.

What would you be doing?

· Support the Sales team in preparing market research, translations, and marketing materials for the distribution of alternative investment products

· Prepare sales memoranda, teasers, and information packages for structured notes and Medium-Term Notes (MTNs)

· Maintain and update databases covering outbound alternative investments made by Korean institutional investors

· Respond promptly to ad hoc client requests, including market research and the preparation of supporting materials

What qualities, skills and other criteria are we looking for?

We are looking for a passionate and responsible intern who is eager to learn and contribute. The ideal candidate:

Ø Is currently enrolled full-time in a bachelor’s degree program, preferably in Business or a related field

Ø Communicates fluently in both English and Korean, verbally and in writing

Ø Has strong communication and interpersonal skills and enjoys working collaboratively

Ø Takes initiative and approaches tasks with a proactive, results-oriented mindset

Ø Is proficient in Microsoft Office, particularly PowerPoint and Excel

Required Documents

English Resume; and
Academic Transcript (with Cumulative GPA).

Please note that the application deadline for this internship is 20 November 2026.

Need more information?

For information on ING Wholesale Bank, visit https://www.ingwb.com/

For information on careers, visit https://www.ing.jobs/Global/Careers.htm

Diversity, Inclusion and Belonging (DIB)

ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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Are you looking for a new and challenging stretch opportunity that will leverage your ICAAP knowledge and competence as well as utilising your team leadership and capability-building skills? At ING Australia, we offer exposure and involvement with local and global Finance, Treasury and Risk Stakeholders. Reporting to the Head of Integrative Risk, this Leadership role is accountable for the design, integration and effective operation of IBAL’s capital adequacy, enterprise stress-testing and financial-resilience framework and team.

This is a role with technical challenge, profile and breadth across ING Australia and Global. A solid career move for a ICAAP Leader!

What you’ll do

Lead IBAL’s capital adequacy, risk identification and stress-testing frameworks. Lead the Stress Test Steering Committee agenda and associated action program
Provide independent 2nd Line challenge. Embedding Stress-testing and capital-management challenge. Embed stress insights in capital, risk appetite, recovery and material business decisions.
Accountable for the quality, timeliness and defensibility of Board and regulator-facing policies, analysis, disclosures and submissions, including those relating to APS 110, CPS 190 and APS 330
Recovery and Exit scenario planning, prudential disclosures / Lead REP, oversee APS 330/Pillar 3 governance and delivery.
Engage, lead and develop a team of 6, ensuring they are up to date with local and ERB regulatory requirements and external market trends
Develop best practice model development techniques, ensuring high level of data knowledge and quality
Balance priorities and deadlines, effectively influencing stakeholders at all levels

What we’re looking for

Tertiary qualification with a financial focus (Mathematics/Econometrics/Statistics)
Minimum 10-12 years’ experience in an analytical, risk quantification function. Preferably in Credit risk & Market risk. Stress testing management role in banking, actuarial or financial services.
Deep technical expertise in ICAAP, sound judgement, constructive independent challenge skill and the ability to translate complex quantitative analysis into clear decisions, accountabilities and executable management actions.
Passion and skill for developing a team and function
Comfort with an environment of change and ambiguity
Experience operating in a matrixed, preferably global banking environment

What’s in it for you?

A Rest Day to support your wellbeing
Generous parental leave options
An IMPACT day to volunteer on approved sustainability activity
Huge selection of Learning and development options

About Us

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more?

Contact: Stephen Morgan or Gail Cunningham

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close: 19th Nov

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HR Business Partner

Your role & work environment

As HR Business Partner, you shape and drive the domain’s people and organization agenda. Partnering with senior leaders, you translate business strategy into people and organization priorities. Your area of attention within ING is the Risk Business Line.

You are part of HR Belgium’s business partnering team, bringing the business perspective into HR and working closely with HR expertise teams and People Services to connect people solutions, operational support and data insights with the domain’s needs.

As regulation, technology and capability needs evolve, you help the business domain build a sustainable workforce while maintaining a strong culture.

Your key responsibilities

Translate business priorities into a forward-looking people and organization agenda, anticipating the implications of regulation, technology, AI and ways of working.
Act as a trusted advisor and constructive challenger, bringing an independent people, workforce and organizational perspective to strategic decisions.
Lead strategic workforce planning: assess future capacity, skills, roles and workforce composition against current supply, identify gaps and develop scenarios and actions to recruit, reskill, redeploy, access expertise or automate work.
Use people data and insights to diagnose challenges and inform decisions across talent, succession, recruitment and learning.
Shape organizational design and effectiveness, including operating models, structures, roles, accountabilities, governance, spans and layers, to improve efficiency and collaboration.
Lead the people dimension of transformations, balancing business outcomes, workforce sustainability and employee experience, from design through implementation.
Coach senior leaders and leadership teams to strengthen leadership effectiveness, collaboration and a culture of sustainable performance and sound risk management.
Drive talent, succession, performance, reward and engagement processes, with attention to critical roles, future capabilities and leadership continuity.
Mobilize HR expertise, adapt global and local people solutions to business needs and ensure clear ownership, transparent progress and sustainable execution.
Bring business needs and insights into the broader HR leadership agenda and strengthen strategic business partnering across HR Belgium.

What we’re looking for

Significant experience in senior HR business partnering or strategic people and organization advisory roles, with broad expertise across talent, succession, performance, leadership, reward and engagement.
Demonstrated hands-on experience in organizational design, with the ability to translate recommendations into practical changes and lead implementation.
Strong strategic workforce planning experience, translating business strategy into future workforce and capability requirements and actionable interventions. You use data to diagnose issues and develop scenarios.
Credibility to advise and constructively challenge senior leaders, with strong influencing, facilitation and communication skills and the ability to mobilise expertise across a matrix organization.
Strong business acumen and the ability to understand business priorities, bring structure to ambiguity and balance long-term direction with pragmatic execution. Experience in financial services, a regulated environment, consulting or organization/workforce transformation is an asset.
A university degree or equivalent level of working and thinking, with at least 8 years of relevant experience in HR, organizational development or consulting, including substantial experience advising senior leaders and driving complex people and organization initiatives.
Fluency in English and good knowledge of Dutch and/or French.

What we offer

You will benefit from:

A meaningful role with visible impact on the people and organization agenda.
A competitive salary package and a wide range of flexible benefits.
Extensive learning and development opportunities to deepen your expertise in strategic HR business partnering.
Challenging projects in organizational design, workforce planning and transformation, working closely with senior leaders.
A collaborative HR environment where expertise, initiative and continuous learning are encouraged.

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Jouw nieuwe werkomgeving

Binnen Midcorporates & Institutions van ING België bouw je duurzame relaties op met middelgrote en grote ondernemingen, voornamelijk in Zuid-West-Vlaanderen. Je combineert commerciële groei en rendabiliteit met een doordacht risicobeheer. Als strategische gesprekspartner verdiep je je in de ambities en uitdagingen van je klanten en werk je samen met interne experts aan passende financiële oplossingen.

Verantwoordelijkheden

Als relatiebeheerder sta je dicht bij ondernemers en hun ambities. Je leert hun onderneming, plannen en uitdagingen écht kennen en denkt mee over hoe ING hen verder kan helpen. Tegelijk kijk je verder dan je bestaande klantenportefeuille: je ziet kansen in de markt, legt nieuwe contacten en bouwt actief aan het netwerk van ING in de regio.

Je combineert commerciële flair met financieel inzicht. Dat betekent dat je niet alleen een sterke gesprekspartner bent, maar ook kritisch kijkt naar risico, rendement en de financiële haalbaarheid van plannen.

Concreet:

Je beheert en ontwikkelt een portefeuille van ondernemingsklanten en bouwt aan duurzame en rendabele klantrelaties.
Je gaat proactief op zoek naar nieuwe klanten en commerciële kansen, waaronder groeibedrijven en investeringsprojecten in de regio.
Je verdiept je in de strategie en behoeften van klanten en vertaalt die naar passende financiële oplossingen, samen met de juiste experts binnen ING.
Je volgt economische, sectorale en maatschappelijke ontwikkelingen en gebruikt deze inzichten om klanten uit te dagen, te adviseren en nieuwe kansen te herkennen.
Je voert constructieve commerciële onderhandelingen en bewaakt daarbij de balans tussen klantwaarde, risico en rendement.
Je analyseert financiële informatie en vertaalt deze naar heldere, goed onderbouwde en bondige kredietaanvragen.

Dit breng je mee

Je bent commercieel gedreven en bouwt graag aan duurzame relaties. Je werkt zelfstandig én graag samen, communiceert helder en weet ook bij verschillende prioriteiten het overzicht te bewaren. Met je analytische blik en pragmatische aanpak kom je tot heldere oplossingen en aanbevelingen.

Voor deze functie is het belangrijk dat je beschikt over:

Een masterdiploma of een gelijkwaardig niveau, verworven door relevante ervaring.
Kennis van ondernemingskredieten en aanverwante financiële oplossingen.
Een goede basis in de financiële analyse van balansen en resultatenrekeningen.

Binnen Midcorporates & Institutions ondersteunen we je professionele en persoonlijke ontwikkeling met gerichte opleidingen, coaching op maat en begeleiding door ervaren collega’s, een breed netwerk van interne en externe contacten en deelname aan lokale, regionale en nationale initiatieven en workshops.

Bouw mee aan de bank van morgen

Bij ING zetten we klanten centraal en combineren we menselijke expertise met technologie en innovatie. We geloven dat verschillende perspectieven tot betere oplossingen leiden. Daarom verwelkomen we talent met uiteenlopende achtergronden, ervaringen en loopbanen. Benieuwd hoe ING mensen en bedrijven helpt om vooruit te gaan? Ontdek wat we doen en wat we jou te bieden hebben.

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We're looking for a motivated individual to assist with the development and implementation of asset-liability management (ALM) models. As an intern, you'll work closely with our ALM team to support the development of financial projections and scenarios for various assets and liabilities products.

Responsibilities

Work on developing and maintaining ALM models for assets and liabilities, including data input, model calibration, and scenario analysis.
Collaborate with the MD ALM team to develop behavioural models that capture customer behaviour over time.
Conduct sensitivity analysis and stress testing of the ALM models to assess the impact of various risk factors on the financial projections.
Analyze the results with the ALM team to identify potential areas of risk or opportunity.
Help prepare presentations and reports for internal stakeholders.

We are looking for you if you are

Currently in the final year of pursuing a degree in Econometrics, Quantitative Finance, Mathematics, Statistics, Computer Science or a related field. Note that you must hold a student status throughout the duration of the internship.
Available for at least 6 months
Studying at a Dutch University (non-EU citizens on non-Dutch Universities are not allowed due to Visa restrictions)
Familiar with financial modelling techniques
Proficient in coding, preferably Python
Excellent in written and verbal communication skills

What we offer

The opportunity to gain practical experience in the field of ALM modelling
A step towards an international career at ING with a quantitative basis
A dynamic and agile working environment

Are you interested?

If you are passionate about finance, have a strong analytical background, and are interested in developing your skills in a dynamic and challenging environment, we encourage you to apply!

We are looking forward to receiving your application!

Rewards and benefits

You’ll also benefit from:

Internship allowance of 700 EUR based on 36 hours work week
Your own work laptop
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Want to apply directly?

Please upload your CV and motivation letter by clicking the ‘Apply’ button.

About our internships

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Discover ING Hubs Romania

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission:

As CJE / Technical Product Owner you will be part of a team located in HUBS Romania, but you will also be involved in solutions used by multiple countries. You are responsible to plan and manage the delivery, run and support activities related to the technical solutions in scope, keeping a strong relationship with the relevant stakeholders. You are also responsible for building out and delivering the business requirements, business processes and resolving business constraints related to the solutions in your area. You will work with multiple squads in HUBS Romania to implement the requirements generated by a business need or identified internally in the team. Also, depending on the specifics of the product, you might interact with squads from abroad for certain features/requirements.

Your Day to Day

Creates, plans and maintains the Infrastructure backlogs in collaboration with the squads in accordance with the Infrastructure technical requirements and stakeholder requirements.

Ensure business requirements are translated to the backlog as features or user stories (what is needed, for whom and why) and use of scrum team (how) to realize targets and mission the best way possible.
Organizes all delivery, run and support activities to assure the SLAs and KPIs agreed

Monitors delivery and run KPIs and assures that they are in accordance with the SLAs agreed.
Maintains the improvement plan of the team as part of the overall backlog.
Creates and manages the long-term roadmap for Infrastructure related projects
Offers feedback and aligns with the chapter leads for the appraisal of people in the squads
Participates in the Agile ceremonies, stand-up, planning and retro.
Assists with the elaboration/refinement of the requirements to ensure they are granular enough for the squads to deliver within a sprint (two-week interval).
Manage stakeholders by proactively communicating on progress, impediments and priorities.
Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals

What you bring to the team

Bachelor’s degree (Technical studies, Business and/or Banking)
Experience in a Business/System Analyst or Product Owner role, preferable in an Agile environment
Familiar with Software Development Life Cycle and IT Processes

Product- and/or Project Management skills, including presentation and reporting skills
You have strong analytical skills and get energy of translating complexity into a clear vision and structure, always looking for ways to improve the status quo
You focus on delivery through collaboration, ability to bring people together to work towards the same purpose.
Comfortable working in an international context

You are ambitious, eager to learn, pragmatic and problem-solving.
Skilled in communicating complex topics and solutions and open to ideas from others

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Job Description

As part of the strengthening of its Legal department, ING Luxembourg is offering an internship with an educational institution. Starting January 2027.

Please note that only candidates able to provide a valid school internship agreement will be considered.

Job description:

As a Legal Intern, you will manage projects related to the department's legal activities:

Participate in the review and drafting of various legal contracts relating to the bank's different business lines;
Actively participate in the preparation and follow-up of legal files under the responsibility of the department's more experienced lawyers (estates, seizure of accounts, dormant accounts, security interests, etc.);
Prepare and draft research notes, emails and/or analyses on banking law issues related to the demands of the bank's various activities;
Provide support in the organization and day-to-day running of the Legal Department, and keep abreast of Luxembourg and European legislation and regulations.
You will be required to independently manage the follow-up of projects and work in collaboration with Legal or other contacts concerned by the activities.

Your profile:

Education :

Master 1 or 2 in Law or equivalent legal training;
Initial experience in a bank and/or law firm will be considered an asset.

Skills :

Good analytical and summarizing skills;
Good written and oral communication skills;
Good team spirit and creativity;
Ability to manage projects independently.

Languages :

Very good knowledge of French and English is essential;
Knowledge of Luxembourgish German and/or Dutch will be considered an asset.

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Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫 𝟐𝟎𝟎𝟎 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬.

𝐎𝐮𝐫 𝐭𝐞𝐜𝐡 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐫𝐞𝐦𝐚𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐫𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

The Mission

The Transformation & Operational Management team at Client Services Business in Belgium is looking for a Workforce management Expert to assist the team in its daily WFM activities.
The specialist be based in ING HUBS Romania and will report functionally to the lead of the Transformation & Operational Management team in Belgium.

You will be directly working with the WFM Expert in Belgium.

Your day to day:

You will be in close collaboration with the WFM expert in Belgium in the daily forecasting and WFM tasks.
Our main goal as a team is to offer a complete WFM solution for the Client Services Business area:

Help the leadership manage their team with capacity planners (including daily presence, holidays, sick days…);
Provide ongoing insights in past, present and future workloads and FTE needs (forecasting/reforecasting);
Pro-actively develop, maintain and improve reports/tools that combine staffing, forecasted workload and actual workload data;
You set up forecasts and maintain existing ones;
You support the team in various WFM related tasks;
You engage and work together with the local stakeholders on improving the WFM processes;
You work on improving forecasting accuracy;
You understand the WFM process of all the teams in our scope, which enables you to detect room for improvements.

You will be an active partner in the business when it comes to WFM related topics. Don’t stop at just providing data, be an advisor when you see fit.

Your job will be a mix of forecasting tasks, run tasks, change tasks and analysis and advice.

Our forecasts are created in Calabrio WFM, other custom-made tools are made in Excel.
With your experience you should be able to work autonomously on your tasks, under guidance of the team in Belgium.

What you’ll bring to the team:

Experience in workforce management of minimum 3 years.
Bachelor’s degree or higher (or minimum 3 years of relevant experience).
Experience in working with Calabrio WFM is preferred. Similar experience in another WFM tool is an absolute minimum.
Experience with working with forecasting algorithms and scheduling tools, mainly but not exclusively for non-call teams.
You are very fluent in using Excel.
Experience in other MS 365 tools/applications (VBA, Power Query, Power BI...) is a plus;
You excel in working with figures and can translate data in clear and insightful reports or dashboards;
You have a structured way of working and an eye for detail;
You are a fast learner and can deliver results quickly;
You have a pro-active mindset and can-do attitude;
You are open to/or have experience with new technologies (alternative tools, working with AI...);
Experience in working together with your business partners and have the ability to explain your work to non-WFM experts;
You can translate needs and demands in concrete solutions and you have adequate communicational skills to ask the questions to get there;
You are not afraid to challenge requests but only to ensure the best possible result;
Fluency in English and experience with working in cross-country teams.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).

da:T1038,

O stanowisku

Forma zatrudnienia: umowa o pracę

Lokalizacja: Warszawa, ul. Puławska 2 (pracujemy hybrydowo, 1 dzień w tygodniu pracy zdalnej)

O zespole:

Tworzymy zgrany zespół, który każdego dnia wspiera firmy w rozwijaniu ich działalności. Lubimy to, co robimy – spotkania z klientami, na których budujemy relacje oparte na zaufaniu i szukamy rozwiązań dopasowanych do ich potrzeb. W pracy cenimy otwartość, współpracę i dzielenie się doświadczeniem. Stawiamy na partnerskie podejście – zarówno w kontaktach z klientami, jak i wewnątrz zespołu.

Twoje zadania

rozwijasz portfel klientów poprzez aktywną akwizycję firm z wyznaczonego segmentu (przychody od 80 MLN PLN do 1 MLD PLN rocznie)
budujesz portfel o wysokiej wartości - pozyskujesz nowe relacje i jednocześnie rozwijasz współpracę z obecnymi klientami
budujesz długoterminowe relacje z klientami, stawiając na partnerską współpracę opartą na zaufaniu
odpowiadasz za realizację celów sprzedażowych w kluczowych obszarach: kredyty, leasing, faktoring, cash management oraz rozwiązania spoza klasycznej bankowości
pracujesz zespołowo - współpracujesz z ekspertami produktowymi, analitykami kredytowymi i zespołami operacyjnymi, dbając o wysoką jakość całego procesu

Nasze oczekiwania

masz co najmniej 4 lata doświadczenia w sprzedaży produktów i usług bankowych dla segmentu średnich i dużych firm
posiadasz wykształcenie wyższe (preferowane ekonomiczne lub pokrewne) oraz dobrą znajomość produktów bankowych
znasz język angielski na poziomie min. B2
masz doświadczenie w aktywnym pozyskiwaniu nowych klientów
czynnie korzystasz z prawa jazdy kat. B
lubisz pracę z ludźmi – łatwo nawiązujesz relacje i w praktyce wiesz, jak wygląda skuteczna praca zespołowa
posiadasz wysoko rozwinięte umiejętności interpersonalne - potrafisz diagnozować i uświadamiać potrzeby klientów, prowadzić negocjacje oraz skutecznie stosować techniki sprzedaży

To oferujemy

Samochód służbowy - zapewniamy auto do celów służbowych, również z możliwością użytkowania prywatnego
Twoje wyniki, to Twoje nagrody - osiągaj cele sprzedażowe i ciesz się dodatkowymi bonusami finansowymi. Oferujemy premie roczne i nagrody za pozyskiwanie nowych klientów
Inwestujemy w rozwój - proponujemy szkolenia i kursy - m.in. program Sandlera oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe, czy konsultacje z doradcami kariery
Dbamy o zdrowie i bezpieczeństwo - oferujemy pakiet medyczny i ubezpieczenie na życie dla Ciebie i Twoich bliskich, dostęp do platformy Mindgram z indywidualnymi konsultacjami ze specjalistami i webinariami. Pracując w ING masz możliwość dołączenia do Pracowniczego Programu Emerytalnego i Programu Profilaktyki Onkologicznej
Work life balance w praktyce to dodatkowe dni wolne: „dzień dla rodziny” (od Ciebie zależy jak go wykorzystasz), wolne dni w formie nagrody i wolne godziny na wolontariat czy profilaktykę zdrowotną
Dla rodziców mamy dodatkowe dni urlopu macierzyńskiego i ojcowskiego oraz dni wolne na opiekę nad dzieckiem, niezależenie od wykorzystanego limitu przez drugiego rodzica
Dołączając do nas decydujesz się na pracę w stabilnej i zorientowanej na komfortowe warunki pracy organizacji z certyfikatem Top Employer. Przyszłość to nasza wspólna inwestycja - razem z ING możesz zaangażować się w każdą inicjatywę wspierającą ESG i odpowiedzialność społeczną
Świętujemy wspólnie i poznajemy się na zespołowych wyjazdach, imprezach rodzinnych i sportowych, jak Dzień Dziecka, Biegnij Warszawo czy Turnieje sportowe
Pełne zieleni przestrzenie biurowe przeznaczone do pracy i spotkań oraz miejsca relaksu - wszystko do Twojej dyspozycji

db:T1116,

O stanowisku

Forma zatrudnienia: umowa o pracę

Lokalizacja: ul. Puławska 2, Warszawa (praca stacjonarna)

O zespole:

Chcesz mieć realny wpływ na rozwój biznesu? Lubisz wyzwania, a budowanie relacji to Twój żywioł? W ING czeka na Ciebie praca, w której Twoje pomysły i energia naprawdę się liczą!

Tworzymy zgrany zespół, który każdego dnia wspiera firmy w rozwijaniu ich działalności. Lubimy to, co robimy - spotkania z klientami, na których budujemy relacje oparte na zaufaniu i szukamy rozwiązań dopasowanych do ich potrzeb. W pracy cenimy otwartość, współpracę i dzielenie się doświadczeniem. Stawiamy na partnerskie podejście, zarówno w kontaktach z klientami, jak i wewnątrz zespołu.

Jeżeli chcesz być częścią #NajlepszegoBankuDlaFirm - nie czekaj, wyślij swoje CV i zacznij nowy rozdział kariery!

Twoje zadania

opiekujesz się portfelem klientów korporacyjnych z zaangażowaniem kredytowym (segment Mid-Corp, przychody roczne > 80 mln zł)
przygotowujesz aplikacje kredytowe w procesie Normal Track (w trakcie procesu wizyta u klienta)
analizujesz sytuację ekonomiczno-finansową klienta
analizujesz branżę oraz analizujesz ryzyko
wyznaczasz rating klientów
prowadzisz monitoring okresowy sytuacji finansowej oraz monitoring zabezpieczeń
strukturyzujesz transakcje wspólnie z Doradcą Klienta oraz jednostką ryzyka

Nasze oczekiwania

masz co najmniej 5-letnie doświadczenie w pracy na podobnym stanowisku
posiadasz wyższe wykształcenie (preferowane ekonomiczne lub pokrewne)
analiza finansowa podmiotów korporacyjnych nie kryje przed Tobą tajemnic
masz umiejętność oceny ryzyka związanego z finansowaniem grup kapitałowych (praca na danych skonsolidowanych)
lubisz pracować z ludźmi i w praktyce wiesz, co to znaczy praca zespołowa
posługujesz się językiem angielskim w stopniu komunikatywnym i znasz język polski w stopniu min. B2

To oferujemy

Inwestujemy w rozwój - proponujemy dofinansowanie szkoleń i kursów oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe czy konsultacje z doradcami kariery.
Możliwość aktywnego uczestnictwa w projektach na poziomie Pionu oraz całego Banku.
Inwestujemy w rozwój - proponujemy dofinansowanie szkoleń i kursów oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe czy konsultacje z doradcami kariery
Dbamy o zdrowie i bezpieczeństwo - oferujemy pakiet medyczny i ubezpieczenie na życie dla Ciebie i Twoich bliskich, dostęp do platformy Mindgram z indywidualnymi konsultacjami ze specjalistami i webinariami. Pracując w ING masz możliwość dołączenia do Pracowniczego Programu Emerytalnego i Programu Profilaktyki Onkologicznej
Work life balance w praktyce to dodatkowe dni wolne: „dzień dla rodziny” (od Ciebie zależy jak go wykorzystasz), wolne dni w formie nagrody i wolne godziny na wolontariat czy profilaktykę zdrowotną
Dla rodziców mamy dodatkowe dni urlopu macierzyńskiego i ojcowskiego oraz dni wolne na opiekę nad dzieckiem, niezależenie od wykorzystanego limitu przez drugiego rodzica
Dołączając do nas decydujesz się na pracę w stabilnej i zorientowanej na komfortowe warunki pracy organizacji z certyfikatem Top Employer. Przyszłość to nasza wspólna inwestycja - razem z ING możesz zaangażować się w każdą inicjatywę wspierającą ESG i odpowiedzialność społeczną
Świętujemy wspólnie i poznajemy się na zespołowych wyjazdach, imprezach rodzinnych i sportowych, jak Dzień Dziecka, Biegnij Warszawo czy Turnieje sportowe
Pełne zieleni przestrzenie biurowe przeznaczone do pracy i spotkań oraz miejsca relaksu - wszystko do Twojej dyspozycji

dc:T124a,

Opis stanowiska

Forma zatrudnienia: Umowa o pracę

Lokalizacja: ul. Chorzowska 50, Katowice (praca hybrydowa – 2 dni pracy z biura)

Wynagrodzenie: 14000 - 16000 zł brutto

O zespole:

Zespół Echo działa w ramach obszaru Rozwój procesów operacyjnych w SCCC.

Naszą rolą jest automatyzacja i rozwój procesów operacyjnych opartych na platformie Ferryt.

Pracujemy nad kompleksowymi procesami end‑to‑end, które wspierają obsługę procesów reklamacyjnych klientów banku.

W praktyce łączymy wiedzę operacyjną z technologiczną, aby dostarczać rozwiązania usprawniające codzienną pracę i realnie wspierające rozwój organizacji. Zespół składa się z analityków biznesowych, developerów low‑code oraz testerów.

Twoje zadania

prowadzisz analizę techniczną
projektujesz samodzielnie złożone rozwiązania
zapewniasz wsparcie na produkcji w godzinach pracy oraz wspracie przy wdrożeniu zmian
wypracowujesz i rozwijasz standardy w obszarze analizy
działasz proaktywnie na spotkaniach Scrum / Cross‑Scrum / Chapter
zbierasz, porządkujesz i priorytetyzujesz wymagania biznesowe i techniczne
projektujesz rozwiązania end‑to‑end, uwzględniając architekturę i zależności między komponentami
przygotowujesz jasną dokumentację techniczną i integracyjną
współpracujesz z developerami przy doprecyzowaniu zakresu i logiki funkcjonalności
wspierasz Product Ownera w doprecyzowaniu backlogu, kryteriów akceptacji i zależności zadaniowych
analizujesz dane (SQL/BI), aby potwierdzać hipotezy, weryfikować błędy i wymagania
uczestniczysz w testach
zapewniasz spójność standardów analitycznych w zespole i wpływasz na ich rozwój
rozumiesz i dokumentujesz przepływy w narzędziach typu OrangeS (API, eventy)
tłumaczysz złożone zagadnienia techniczne na zrozumiały język biznesowy

Nasze oczekiwania

masz min. 5 lat doświadczenia w procesach Ferrytowych związanych z bankowością
określasz zakres danych potrzebnych do analizy błędu
pobierasz i analizujesz logi oraz wskazujesz miejsce nieprawidłowości w procesie
wskazujesz kluczowe kroki procesów w BPMN
przechodzisz samodzielnie przez wszystkie kroki wniosków rozwijanych przez squad
uzupełniasz analizę techniczną i tworzysz mapy BPMN nowych procesów (API, metody, dane wejściowe/wyjściowe)
tworzysz przypadki testowe potrzebne do analizy systemowej
testujesz oraz tworzysz funkcje reużywalne zgodnie ze standardami chapteru

Mile widziane

tworzysz i utrzymujesz alerty w Splunku
przygotowujesz dokumentację opisującą szybką półautomatyczną anonimizację logów z użyciem regex w Notepad++

To oferujemy:

Inwestujemy w rozwój - proponujemy dofinansowanie szkoleń i kursów oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe czy konsultacje z doradcami kariery
Dbamy o zdrowie i bezpieczeństwo - oferujemy pakiet medyczny i ubezpieczenie na życie dla Ciebie i Twoich bliskich, dostęp do platformy Mindgram z indywidualnymi konsultacjami ze specjalistami i webinariami. Pracując w ING masz możliwość dołączenia do Pracowniczego Programu Emerytalnego i Programu Profilaktyki Onkologicznej
Work life balance w praktyce to dodatkowe dni wolne: „dzień dla rodziny” (od Ciebie zależy jak go wykorzystasz), wolne dni w formie nagrody i wolne godziny na wolontariat czy profilaktykę zdrowotną
Dla rodziców mamy dodatkowe dni urlopu macierzyńskiego i ojcowskiego oraz dni wolne na opiekę nad dzieckiem, niezależenie od wykorzystanego limitu przez drugiego rodzica
Dołączając do nas decydujesz się na pracę w stabilnej i zorientowanej na komfortowe warunki pracy organizacji z certyfikatem Top Employer. Przyszłość to nasza wspólna inwestycja - razem z ING możesz zaangażować się w każdą inicjatywę wspierającą ESG i odpowiedzialność społeczną
Świętujemy wspólnie i poznajemy się na zespołowych wyjazdach, imprezach rodzinnych i sportowych, jak Dzień Dziecka, Biegnij Warszawo czy Turnieje sportowe
Pełne zieleni przestrzenie biurowe przeznaczone do pracy i spotkań oraz miejsca relaksu - wszystko do Twojej dyspozycji

dd:T57a7,

At ING we are looking for an IT Area Lead Data & AI

Your role and work environment:

We are looking for a talented and experienced IT Area Lead to join our CIO Leadership Team as part of the Data & AI Tribe. Data & AI has a broad and strategic role within ING, providing data capabilities and services across the bank. Our ambition is to make Data & AI a key enabler of a truly data-driven organisation, helping the bank make better decisions, operate more effectively and meet its regulatory responsibilities.

Your mission will be to define and drive the technology strategy for Data & AI, connecting business priorities, data architecture, engineering excellence and regulatory requirements into a coherent and executable roadmap. You will lead a diverse ecosystem spanning data products and banking services, financial risk analytics, advanced analytics, data governance, customer data, regulatory and fraud reporting, Big Data capabilities and informational platforms.

You will guide the evolution towards cloud-based data platforms, working closely with global teams and ensuring the required levels of integration, security, privacy and compliance. As a strategic technology leader, you will foster collaboration, accountability, innovation and craftsmanship while keeping Data & AI platforms resilient, compliant, scalable and fit for the future.

Your key responsibilities:

Reporting to the Channels, Customer and Data IT Lead, as IT Area Lead of Data & AI you will be responsible for:

Driving the Data & AI Technology Strategy

•Define and execute the Data & AI technology strategy, translating long-term ambitions into a clear roadmap, priorities and milestones.

•Act as the Data & AI SPOC for VISTA in Spain, driving its adoption and growth and ensuring alignment between local priorities and ING’s future data platform.

•Accelerate AI adoption across the bank, enabling the development and scaling of AI capabilities and use cases while connecting business opportunities, technology and global AI strategy.

Leading the Data & AI Platform Landscape

•Provide strategic direction across data products, analytics, customer data, reporting, governance and the platforms supporting the bank.

•Drive simplification, standardisation and scalability across the data architecture and platform landscape.

•Ensure platform modernisation and cloud adoption meet integration, security, privacy and compliance requirements.

Ensuring Resilience and Operational Excellence

•Ensure the stability, availability and performance of critical data platforms and lead the response to major incidents when required.

•Drive operational excellence, platform optimisation and efficiency across the Data & AI landscape.

•Promote engineering excellence, automation and sustainable lifecycle management across teams and platforms.

Strengthening Data Governance and Compliance

•Ensure Data & AI platforms and practices meet applicable data management, privacy and regulatory requirements.

•Partner with Architecture, Security, Risk, Compliance and Data Governance to embed controls into strategy and delivery.

•Promote strong data ownership, quality, traceability and appropriate use across the organisation.

Driving Transformation and Change

•Lead major transformations across the Data & AI landscape, balancing strategic ambition with organisational readiness.

•Translate complex transformations into clear and manageable steps for managers and teams.

•Drive the adoption of new Data & AI platforms and capabilities, evolving ways of working and supporting the organisation through change.

Leadership and Culture

•Lead a large and diverse organisation of approximately 100 people, including experienced engineering managers and professionals with different backgrounds and ambitions.

•Develop managers and teams, strengthening leadership, capabilities, succession and engineering craftsmanship.

•Foster a culture of ownership, collaboration, transparency, continuous improvement and Orange Behaviours.

Strategic Alignment and Financial Management

•Build strong partnerships across Tech, business and control functions, aligning Data & AI priorities with the bank’s strategic objectives.

•Represent Data & AI in senior and global forums, managing dependencies and alignment with ING Hubs and global teams.

•Manage budget, sourcing and strategic partners, ensuring investments support priorities while driving efficiency and long-term sustainability.

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!

•Strong leadership experience in large and complex technology organisations.

•Experience leading senior managers and diverse teams, fostering talent development and high performance.

•Solid understanding of Data & AI technologies and platforms, connecting technology decisions with business priorities.

•Proven experience defining and executing technology strategies and translating them into roadmaps and priorities.

•Strong change management capabilities in significant organisational transformations.

•Ability to navigate complex environments and align business, functional and technology stakeholders.

•Experience managing large technology budgets and driving efficiency and investment decisions.

•Strong communication, influencing and stakeholder management skills.

•Excellent level of English.

What do we offer?

Check out what is waiting for you!

Balance That Works.

Meal allowance.

Receive your meal allowance in the way that best suits you: through a meal card or directly in your payroll, giving you greater flexibility and convenience in managing your everyday needs.

More than an office.

In our offices you can find doctor’s office, hairdresser, gym, Employee Concierge (to help you with your errands) and much more!

Health and life insurance.

We help you protect what matters most to you, including you and your immediate family.

Flexible remuneration.

Enjoy access to services such as nursery vouchers, public transport and training support, as well as other benefits through our flexible remuneration model.

Commuting made easier.

Our free shuttle service connects different areas of Madrid with ING MAD, helping make your commute to the office more comfortable and convenient.

Banking benefits.

Loans with preferential banking conditions.

Special mortgage conditions after 6 months working at the bank.

And you can benefit from our pension plan after 1 month with us!

More vitality and more belonging

Our 360º wellbeing approach supports employees across Financial, Physical, Mental and Social Wellbeing.

On-site physiotherapy service.

A strong wellbeing culture, including Wellhub access, sports communities and activities.

Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.

International Remote work program.

Get to know Us

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.

And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.

At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work.

Job Application Safety Reminder

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com.

No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

______________________________________________________________________________________________

En ING buscamos un/a IT Area Lead Data & AI

Tu función y entorno de trabajo:

Buscamos un/a IT Area Lead con talento y experiencia para incorporarse a nuestro CIO Leadership Team como parte de la Tribe de Data & AI. Data & AI desempeña un papel amplio y estratégico dentro de ING, proporcionando capacidades y servicios de datos en todo el banco. Nuestra ambición es convertir Data & AI en un facilitador clave de una organización verdaderamente data-driven, ayudando al banco a tomar mejores decisiones, operar de forma más eficaz y cumplir con sus responsabilidades regulatorias.

Tu misión será definir e impulsar la estrategia tecnológica de Data & AI, conectando las prioridades de negocio, la arquitectura de datos, la excelencia en ingeniería y los requisitos regulatorios en un roadmap coherente y ejecutable. Liderarás un ecosistema diverso que abarca productos de datos y servicios bancarios, analítica de riesgos financieros, analítica avanzada, gobierno del dato, datos de clientes, reporting regulatorio y de fraude, capacidades de Big Data y plataformas de información.

Guiarás la evolución hacia plataformas de datos basadas en cloud, trabajando estrechamente con equipos globales y garantizando los niveles necesarios de integración, seguridad, privacidad y cumplimiento normativo. Como líder estratégico/a de tecnología, fomentarás la colaboración, la responsabilidad, la innovación y el craftsmanship, manteniendo al mismo tiempo las plataformas de Data & AI resilientes, conformes con la normativa, escalables y preparadas para el futuro.

Tus principales responsabilidades:

Reportando al Channels, Customer and Data IT Lead, como IT Area Lead de Data & AI serás responsable de:

Impulsar la estrategia tecnológica de Data & AI
• Definir y ejecutar la estrategia tecnológica de Data & AI, traduciendo las ambiciones a largo plazo en un roadmap, prioridades e hitos claros.
• Actuar como SPOC de Data & AI para VISTA en España, impulsando su adopción y crecimiento y garantizando la alineación entre las prioridades locales y la futura plataforma de datos de ING.
• Acelerar la adopción de la IA en todo el banco, facilitando el desarrollo y escalado de capacidades y casos de uso de IA, al tiempo que conectas las oportunidades de negocio, la tecnología y la estrategia global de IA.

Liderar el ecosistema de plataformas de Data & AI
• Proporcionar dirección estratégica en productos de datos, analítica, datos de clientes, reporting, gobierno y las plataformas que dan soporte al banco.
• Impulsar la simplificación, estandarización y escalabilidad en toda la arquitectura de datos y el ecosistema de plataformas.
• Garantizar que la modernización de las plataformas y la adopción del cloud cumplan los requisitos de integración, seguridad, privacidad y cumplimiento normativo.

Garantizar la resiliencia y la excelencia operativa
• Garantizar la estabilidad, disponibilidad y rendimiento de las plataformas de datos críticas y liderar la respuesta ante incidentes importantes cuando sea necesario.
• Impulsar la excelencia operativa, la optimización de plataformas y la eficiencia en todo el ecosistema de Data & AI.
• Promover la excelencia en ingeniería, la automatización y una gestión sostenible del ciclo de vida en todos los equipos y plataformas.

Reforzar el gobierno del dato y el cumplimiento normativo
• Garantizar que las plataformas y prácticas de Data & AI cumplan los requisitos aplicables en materia de gestión de datos, privacidad y regulación.
• Colaborar con Arquitectura, Seguridad, Riesgos, Compliance y Gobierno del Dato para integrar los controles en la estrategia y la ejecución.
• Promover una sólida propiedad, calidad y trazabilidad de los datos, así como su uso adecuado en toda la organización.

Impulsar la transformación y el cambio
• Liderar grandes transformaciones en todo el ecosistema de Data & AI, equilibrando la ambición estratégica con la preparación de la organización.
• Traducir transformaciones complejas en pasos claros y manejables para managers y equipos.
• Impulsar la adopción de nuevas plataformas y capacidades de Data & AI, evolucionando las formas de trabajo y apoyando a la organización durante el cambio.

Liderazgo y cultura
• Liderar una organización amplia y diversa de aproximadamente 100 personas, incluyendo engineering managers con experiencia y profesionales con diferentes trayectorias y aspiraciones.
• Desarrollar a managers y equipos, reforzando el liderazgo, las capacidades, la sucesión y el craftsmanship en ingeniería.
• Fomentar una cultura de responsabilidad, colaboración, transparencia, mejora continua y Orange Behaviours.

Alineación estratégica y gestión financiera
• Construir alianzas sólidas entre Tecnología, negocio y funciones de control, alineando las prioridades de Data & AI con los objetivos estratégicos del banco.
• Representar a Data & AI en foros ejecutivos y globales, gestionando dependencias y la alineación con ING Hubs y los equipos globales.
• Gestionar el presupuesto, el sourcing y los partners estratégicos, garantizando que las inversiones respalden las prioridades al tiempo que se impulsa la eficiencia y la sostenibilidad a largo plazo.

¿Qué buscamos?

¿Quieres saber si este puesto está hecho para ti? Estas son algunas de las cualidades que más valoramos para este puesto. Y si encajas… ¡no dudes en presentar tu candidatura!

• Sólida experiencia de liderazgo en organizaciones tecnológicas grandes y complejas.
• Experiencia liderando managers senior y equipos diversos, fomentando el desarrollo del talento y un alto rendimiento.
• Sólidos conocimientos de tecnologías y plataformas de Data & AI, conectando las decisiones tecnológicas con las prioridades de negocio.
• Experiencia demostrable en la definición y ejecución de estrategias tecnológicas y en su traducción en roadmaps y prioridades.
• Sólidas capacidades de gestión del cambio en transformaciones organizativas significativas.
• Capacidad para desenvolverse en entornos complejos y alinear a stakeholders de negocio, funcionales y tecnológicos.
• Experiencia gestionando grandes presupuestos de tecnología e impulsando decisiones de eficiencia e inversión.
• Sólidas habilidades de comunicación, influencia y gestión de stakeholders.
• Excelente nivel de inglés.

¿Qué ofrecemos?

¡Descubre lo que te está esperando!

Balance That Works

Tarjeta restaurante.

Más que una oficina

En nuestras oficinas puedes encontrar servicio médico, peluquería, gimnasio, Employee Concierge (para ayudarte con tus gestiones) y mucho más.

Seguro de salud y de vida.

Te ayudamos a proteger lo que más te importa, incluyéndote a ti y a tu familia más cercana.

Retribución flexible

Disfruta de acceso a servicios como cheques guardería, transporte público y apoyo para formación, así como de otros beneficios a través de nuestro modelo de retribución flexible.

Desplazamientos más fáciles.

Nuestro servicio gratuito de lanzadera conecta distintas zonas de Madrid con ING MAD, ayudando a que tus desplazamientos a la oficina sean más cómodos y convenientes.

Beneficios bancarios

Préstamos especiales con condiciones más beneficiosas.

Condiciones especiales en hipotecas tras 6 meses trabajando en el banco.

¡Y podrás beneficiarte de nuestro plan de pensiones después de 1 mes con nosotras y nosotros!

Más vitalidad y más sentimiento de pertenencia

Nuestro enfoque de bienestar 360º apoya a las personas empleadas en las áreas de bienestar financiero, físico, mental y social.

Servicio de fisioterapia en las instalaciones.

Una sólida cultura de bienestar, que incluye acceso a Wellhub, comunidades deportivas y actividades.

Redes de personas empleadas: Rainbow Lions (LGBTQI+), Leonas y RIÑG.

Programa internacional de trabajo en remoto.

Conócenos

Un banco 100 % digital, donde la tecnología, la innovación, la simplicidad y la transparencia son los principales ingredientes, y el primero en trabajar con metodologías agile.

Y aunque estamos en España, tenemos la suerte de trabajar en un banco internacional con presencia en más de 40 países.

En ING, perteneces tal y como eres. Contratamos y apoyamos a las personas por su talento y potencial — y sabemos que cuando puedes mostrarte tal y como eres, haces tu mejor trabajo.

Job Application Safety Reminder

Estamos detectando un aumento de ofertas de empleo fraudulentas. Para protegerte, sigue estas pautas clave al aplicar en posiciones de ING:

Inscríbete solo a través de plataformas oficiales de ING: ING utiliza Workday y LinkedIn como su sistema interno de reclutamiento. Las candidaturas deben enviarse únicamente a través de nuestro sitio oficial de carreras o mediante ofertas de empleo de ING en LinkedIn.
Revisa cuidadosamente el remitente del correo electrónico: Las comunicaciones legítimas siempre procederán de @ing.com y/o @myworkday.com.

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Transaction Services | Product Management | Vice President | New York City

About ING:

In the Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business areas.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

About the position:

We are looking for a Trade Product Manager (PM) to join our Transaction Services (TS) Product Management team. The role focuses on Working Capital Solutions (WCS) and Documentary Trade, including Receivables Finance, Receivables Securitization, Supply Chain Finance, Guarantees, Standby Letters of Credit (SBLCs), and Letters of Credit (LCs).

The Product Management team is responsible for the local commercial performance of these products. Initially, the Trade PM will deploy globally approved products in ING Americas by securing the required local approvals. The Trade PM will oversee local product governance in collaboration with ING’s Central Trade Product Management team and local stakeholders. The Trade PM will represent the US in ING’s global transformation program for working capital solutions, implementing the latest technology to support the WCS business’s long-term success. The program’s core objectives are: (i) better customer service; (ii) scalable operations and technology; (iii) business growth; (iv) better data and digitalization; and (v) improved employee experience and workflow tooling. The Trade PM will work closely with the Trade & Working Capital Solutions team to support franchise growth, contribute to new product approvals, and stay up to date on regulatory changes.

The position reports to the local TS Product Head.

About the department:

Transaction Services (TS) is one of ING Wholesale Banking’s core business lines, offering a suite of products and services to wholesale banking clients. TS is a significant contributor to Wholesale Banking’s growth and profitability. Our strategy supports sustained growth by delivering competitive, relevant TS products, with a focus on trade finance.

Responsibilities :

· Make trade products available in the local market, contributing to governance processes, including new product approval (PARP) processes.

· Contribute to product strategy, design, commercial execution, and management across the entire product life cycle.

· Contribute to day-to-day product performance and profit and loss (P&L) management.

· Create and track business cases for the local market.

· Contribute to the product roadmap for the local market.

· Contribute to the product proposition for the local market.

· Monitor and update policies and other governance documents relating to your trade products.

· Contribute to TS’ sustainable performance and identify opportunities to better serve customers through daily collaboration with Trade Sales.

· Contribute to ongoing non-financial risk (NFR) management, including product reviews, event and issue management, and audits.

· Work with Risk, Compliance, and Legal stakeholders to ensure products and services comply with applicable regulations and policies.

Qualifications and Competencies

· Experience in commercial product management and/or hands-on implementation of change-, transformation-, and digitalization-programs, rather than oversight alone.

· Drive and ability to take ownership and contribute to product strategy implementation.

· Strong analytical skills and the ability to make decisions based on data and facts.

· Resilience and the ability to navigate ambiguity and simplify complexity.

· Commercially minded with a can-do attitude.

· An open and transparent communicator

· Confidence in communicating and collaborating with cross-border stakeholders across different business cultures.

· An energetic, motivating approach and the ability to work both as part of a team and independently.

· A colleague who displays all aspects of ING’s Orange behavior

· Proven track record and technical skills

· Master's or bachelor's degree

· A minimum of 7 years of work experience in banking, finance, or trade finance, including working capital solutions.

· Knowledge of trade finance products, preferably working capital solutions.

· An affinity for new technology and experience implementing new technology and processes.

· Financial acumen and the ability to analyze business information and derive insights.

· Excellent written and verbal English communication skills

Salary Range $153,000-$193,000

The salary range listed reflects base salary only. This role is eligible for participation in a discretionary bonus program.

In addition to comprehensive health benefits (including a $0 premium medical plan with HSA), a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with commuting and fitness.

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.

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Are you passionate about investments, digital customer journeys and commercial growth? Do you enjoy bringing product, marketing and sales together to deliver measurable customer and business impact in a highly regulated environment? If so, we have an exciting opportunity and look forward to welcoming you to our team!

The team

At Investments, we make investing accessible and help our customers grow their money. We support customers across Private Individuals, Business Banking and Private Banking with compelling propositions, excellent digital experiences and trusted human support at the moments that matter. Investments NL is an entrepreneurial area within ING NL and currently in the middle of an accelerated growth trajectory, providing ample opportunity to bring in your own ideas and initiatives and leverage on support from across the organization.

The Digital Investment Products team is responsible for Self Invest, Easy Invest and Pension Investing. The multidisciplinary team consists of product managers and growth specialists. Together with OneInvestments, global product owners, marketing and sales teams, the cluster drives sustainable growth while ensuring a safe, compliant and operationally sound product portfolio.

Your role and responsibilities

As Product Lead Digital Products, you lead the team responsible for the growth and local stewardship of ING’s digitally offered investment products in the Netherlands. You set direction for this portfolio, drive commercial performance and go-to-market execution, and ensure that shared product and platform capabilities translate into customer value and business results in the Dutch market.

We are looking for an inspiring team lead who combines commercial drive with sound product judgement.

Your key responsibilities include:

Lead, coach and develop a team of 7 product management and growth professionals;
Shape and execute the growth strategy for Self Invest, Easy Invest and Pension Invest, including target setting, performance steering and prioritisation of commercial opportunities;
Lead integrated go-to-market execution across campaigns and owned digital channels (app/web/email), together with Product Marketing, Brand Marketing, Digital Sales and the relevant Retail segments;
Use customer, market, competitor and performance insights to improve acquisition, conversion, activation, assets under management, customer activity, retention and satisfaction;
Act as the principal local business counterpart for OneInvestments and global product owners, representing Dutch customer, commercial, regulatory and operational needs and driving effective local adoption of shared capabilities;
Maintain an end-to-end view of the customer journeys for digital investment products, and initiate local improvements where these create material customer or commercial value;
Ensure effective local product stewardship, including product expertise, product reviews, governance, regulatory change, risk and control topics, operational continuity and product-related incident handling;
Create alignment and accountability across product, marketing, sales, operations, risk, compliance, legal, technology and global stakeholders; and
Contribute to the strategy, performance and transformation of Investments Growth NL, including AI-powered ways of working.

How to succeed

You are a natural team lead who creates direction, accountability and trust. You combine a commercial and customer-focused mindset with the judgement required to manage investment products responsibly. You are comfortable operating in a matrix environment and can mobilise senior stakeholders across local and global teams.

Your profile, you:

have extensive knowledge of and passion for investments;
have a strong commercial, digital-first and data-driven mindset;
understand product management, go-to-market execution and regulated product governance;
can translate strategy into measurable results across digital journeys and multiple distribution channels;
are an inspiring people leader who develops professionals from different disciplines;
can influence senior stakeholders and align local and global priorities;
combine strategic judgement with a hands-on “take it on and make it happen” mentality; and
understand how AI can improve commercial decision-making, customer engagement and team productivity.

Requirements

Extensive experience in banking, investments or another highly regulated consumer financial-services environment;
Proven experience leading a product, marketing, growth or commercial team in a digital environment, with a track record of achieving commercial results;
Clear and credible communication in English; Dutch language capability and knowledge of the Dutch investment market are preferred; and
Master’s-level working and thinking ability.

Don’t worry if you do not meet all the criteria. If you feel you might be a good fit for this position, we would love to hear from you. Please provide a cover letter telling us your story.

Rewards and benefits

25-28 vacation days depending on contract hours
Attractive pension scheme
13th month salary
Individual Savings Contribution of 3.5% of your gross annual salary
8% holiday payment
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
Hybrid working to combine focused work from home with collaboration and co creation in the office

Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Questions?

Please visit our Frequently Asked Questions section to find answers to questions you may have. You can also contact the recruiter linked to this vacancy.

Want to apply directly? Please upload your CV and motivation letter by clicking the Apply button.

Please note that multiple interview stages and a business case involving a variety of business stakeholders will be part of the selection process.

Original posting date 23 October 2026

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Discover ING Hubs Romania

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission

When others are looking for solutions, can you find them? You combine IT know-how with business expertise to create an effective package? A corporate culture on equal terms, with valued cooperation and the right benefits, is your thing? Perfect! Enrich our team “Easy Financing” with your pragmatic style and fresh ideas.

Highest mission is to power our processes with a modern and powerful engine to enable and support:

· Pricing configuration and propositions;

· Fulfilment process;

· Back-office applications;

· Connections to a central risk engine, credit agencies, KYC and AML checks;

In our “Easy Financing” tribe, we make sure that our processes, products, and services get better every day. The onboarding CJE is the spider in the web, working with Product Lead, Service Owners, Country representatives, Squad Masters, and Feature Engineers.

The Customer Journey Expert (CJE) is responsible for the continuous development, optimization, and governance of assigned end-to-end processes within a customer journey. The role ensures that customer, business, operational, and regulatory requirements are translated into efficient, scalable, compliant, and highly automated processes.

Acting as the functional owner of the customer journey within the squad, the CJE ensures that solutions not only optimize the local squad scope but also contribute to the overall performance of the end-to-end process.

Your day to day

· In cooperation with your cross-functional team and our internal and external stakeholders, you are involved in the implementation of our innovative product and process vision.

· You are directly involved in the realisation and operation of our new digital features, such as instant lending, preapproved loans and a state-of-the-art loan applications processing system.

· You will design the (technical) requirements of the credit back-office processes in detail, analyse the current status and uncover potential for optimisation.

· You create, refine, and maintain user stories, acceptance criteria, and functional requirements.

· You will immerse yourself in the big picture of our product and process landscape and reappear with efficient solutions, including scoping.

· When it comes to realisation and operation, you are involved in every step.

· You keep track of implementation and testing phases and support and coordinate the implementation in cooperation with your colleagues in the Tribe and the bank.

· Communication and structure are key to everything you do: You use your networking skills and closely coordinate with stakeholders to provide information across area and department boundaries.

· Ensure compliance with regulatory, legal, risk, and internal governance requirements, supporting audits, controls, risk assessments, and regulatory reviews.

What you bring to the team

You love to challenge the status quo and are eager to propose creative solutions to problems.
You have a customer focus, where you build strong customer relationships and deliver customer-centric services.
You focus on delivery through collaboration, with the ability to bring people together to work towards the same purpose.
Strong understanding of end-to-end business processes and operational value chains.
Experience with programme/project management in banking products (nice to have: experience with loan products).
Experience with product and service management and processes.
Experience working in agile / SCRUM teams, ideally as Product Owner or SCRUM Master
Experience in requirements engineering and writing high-quality user stories.
Experience working with near/offshore teams is an advantage.
Strong analytical skills and an eye for detail.

Nice to have

Beginner level of German.
Foreign languages: an excellent level of English.
Education: Bachelor’s/Master’s degree.

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As an Expert Software Engineer within the Filtering Automation Team, you will own the technical direction and evolution of ING's filtering automation capabilities. You will lead the design and development of automation solutions that enable scalable, secure, and policy-driven filtering services across the organisation.

You will act as the technical authority for the team, working closely with Network Engineering, CISO Architecture, Security Engineering, and other stakeholders to define architecture, establish engineering standards, and drive implementation excellence.

This role is suited for an experienced engineer who combines deep software engineering expertise with strong architectural thinking and a passion for automation at scale.

Key Responsibilities

Design and implement secure, scalable, and resilient automation services.
Define engineering standards, patterns, and best practices for the team.
Provide technical leadership and coaching to engineers within the domain.
Ensure solutions are built using modern software engineering practices, including test-driven development, automation, and continuous delivery.
Contribute to strategic discussions regarding filtering policies, consent models, and security controls.
Drive continuous improvement of automation platforms, operational processes, and developer experience.
Act as a recognised subject matter expert inside and outside the team.

Required Experience

Strong experience with modelling concepts like domain driven design, bounded contexts & context mapping.
Extensive experience developing software solutions in Go and Kotlin.
Strong advocate of Test-Driven Development (TDD) and modern engineering practices.
Hands-on expertise with Kubernetes, including:Configuration and Secrets managementFocus on Networking concepts
Strong experience with Terraform, including:Designing Terraform modulesExtending or creating custom Terraform providersDeveloping solutions in Go using the Terraform Plugin Framework
Experience designing and operating secure, cloud-native platforms.
Strong stakeholder management and communication skills.
Ability to drive technical decisions across multiple teams and domains.

Preferred Experience

Understanding of Dataspace Mutual Consent principles.
Experience designing and implementing filtering architectures and filtering processes.
Experience working in highly regulated or security-sensitive environments.
Knowledge of network security controls and policy automation.
Experience collaborating with architecture functions and security organisations.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

25-28 vacation days depending on contract
Pension scheme
13th month salary
8% Holiday payment
Hybrid working
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Questions?
Please visit our Frequently Asked Questions section to find some answers on questions you might have.

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

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Analyst | Fiducre Accounting

Make an Impact in Banking Operations and Financial Services

At ING, we believe banking should make life simpler, not more complicated. That's why we are continuously improving how we support customers, manage financial processes, and deliver operational excellence.

We're looking for a detail-oriented and analytical Senior Analyst, Fiducre Accounting to join our team. If you enjoy solving problems, working with financial data, collaborating with international stakeholders, and finding ways to improve processes, this could be the next step in your career.

Role Summary

As a Senior Analyst, you will support Fiducre receivables portfolios through end-to-end accounting, payment processing, and administrative activities. You will play a key role in ensuring transactions are completed accurately, efficiently, and in accordance with regulatory requirements and company policies.

You'll work closely with various business stakeholders to resolve operational issues, maintain high-quality records, and contribute to continuous improvement initiatives that help enhance the customer and business experience.

About the Team

The Fiducre Accounting team supports critical banking operations by managing receivables-related activities, ensuring accurate financial processing, and maintaining strong operational controls.

You will collaborate with teams across Accounting, Recovery, Compliance, Legal, and other business functions while gaining exposure to international banking operations and complex financial processes. The team values partnership, accountability, continuous learning, and operational excellence.

What You'll Do

Process accounting, payment, and administrative transactions accurately and within agreed service levels.
Review and validate financial and operational information for accuracy, completeness, and consistency.
Perform quality checks and investigate discrepancies, exceptions, and non-standard cases.
Maintain accurate accounting and operational records for receivables portfolios.
Support operational reporting and portfolio monitoring activities.
Collaborate with internal and external stakeholders to resolve operational concerns.
Ensure compliance with procedures, controls, policies, and regulatory requirements.
Contribute to productivity, quality, and turnaround-time goals.
Identify opportunities to improve processes, reporting, controls, and data quality.
Support testing activities, projects, and process implementation initiatives.
Provide support in handling complex operational requests and issue resolution.

What We're Looking For

College degree or equivalent professional experience.
Experience in banking operations, accounting, finance, collections, receivables management, shared services, or BPO environments.
Strong analytical and problem-solving capabilities.
High attention to detail and commitment to quality.
Experience handling financial, numerical, or administrative transactions.
Proficiency in Microsoft Office applications, particularly Excel.
Strong written and verbal English communication skills.
Ability to work independently and collaborate effectively with stakeholders.
Ability to manage multiple priorities while meeting deadlines.
Continuous improvement mindset and willingness to learn new processes and systems.

What We Offer

Opportunity to build expertise in accounting operations, receivables management, and banking processes.
Exposure to a global organization and international stakeholders.
Continuous learning, certification, and development opportunities.
A collaborative and diverse work environment where your ideas are valued.
The opportunity to contribute to process improvements that make a real business impact.
Career growth within one of the world's leading digital banks.

Diversity & Inclusion

Don't meet 100% of the qualifications? Don't let that hold you back. Studies show that many talented professionals apply only when they meet every requirement. If this role excites you and your experience is relevant, we'd love to hear from you.

How to Apply

Click the application button on our careers site and submit your application through Workday. We look forward to learning more about your experience and career aspirations.

Job Application Safety Reminder ⚠️

We're seeing an increase in fraudulent job offers. To protect yourself, please follow these important guidelines:

Apply only through official ING platforms and career channels.
ING uses Workday as its recruitment system. Applications should only be submitted through our official careers site.
Verify that communications come from legitimate@ing.com or@myworkday.com email addresses.
ING will never ask applicants for payments, fees, or banking information during the recruitment process. If someone requests this information, it is a scam.

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible while ensuring you work with integrity and keep customers' interests at heart? Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than ING.

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Motivo:

Para nuestra oficina de O´Donnell estamos buscando a un gestor/a temporal con jornada completa y horario Lunes a Jueves 10:30 h a 19:30 h; viernes de 08:00 h a 15:00 h

Misión:

Gestionar las interacciones de los clientes en la oficina durante su visita de cara a cumplir con la estrategia marcada por el banco y el canal.

Funciones:

2. Dar solución a los problemas planteados u operaciones demandadas de la manera más eficaz y satisfactoria buscando siempre altos estándares en experiencia de Cliente.

3. Ejecutar aquellas operaciones o acciones requeridas por el cliente conforme a los procedimientos existentes, normas de auditoría interna y seguridad (Ejecución de Procedimientos y Operativa).

Requisitos

Licenciado/Grado/Diplomado/Módulo/ (Derecho, Economía, ADE) + Certificación oficial MIFID (valorable) + Certificado LCI.
Experiencia mínima de 6 meses en Atención al cliente en el sector bancario y de prestación de servicios para el asesoramiento financiero.
Operativa bancaria, productos financieros y técnicas de venta

e4:T1518,

An opportunity has arisen for several experienced Financial Crime Compliance professionals to join a high-performing Compliance team, providing trusted advisory support across AML/CTF and Sanctions obligations within a leading financial services environment. This role sits at the heart of the business, partnering closely with Retail Banking, KYC Operations and risk stakeholders.

You will act as a trusted adviser to the business, providing guidance on AML/CTF and Sanctions requirements, supporting customer due diligence escalations, identifying emerging risks and helping embed a strong compliance culture across the organisation.

You will work across a broad range of financial crime matters, balancing regulatory requirements with practical business solutions and contributing to ongoing enhancement of the financial crime framework.

What you’ll do

Provide timely and accurate AML/CTF and Sanctions advisory support to business stakeholders, KYC teams and operational functions.
Assess and manage financial crime risks, ensuring alignment with local regulatory obligations and global policy requirements.
Review customer due diligence (CDD) and enhanced due diligence (ECDD) escalations and provide risk-based recommendations
Review and enhance first-line procedures and controls to ensure ongoing compliance with AML/CTF obligations.

What we’re looking for

Experience in a Line 2 Financial Crime Compliance advisory role within banking or financial services.
Strong working knowledge of Australian AML/CTF legislation and Sanctions requirements.
Experience managing complex financial crime issues and providing practical risk-based advice to stakeholders.
Excellent communication, stakeholder management and report-writing skills.
Strong analytical and problem-solving capabilities, with the ability to identify risks and deliver business-focused solutions
Ability to manage competing priorities in a fast-paced environment with minimal supervision.

About Us

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more?

Contact Gail Cunningham on gail.cunningham@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close 13th November 2026

#LI-DNI

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Discover ING Hubs Romania

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

The Mission

Bank Mendes Gans (BMG) is a specialized wholesale bank and a wholly owned subsidiary of ING Group, focused on delivering advanced cash management, liquidity management, and transaction banking solutions to multinational corporations around the world. Combining deep financial expertise with innovative technology, BMG helps global organizations optimize working capital, centralize treasury operations, and manage complex international cash flows efficiently and securely.

BMG serves large multinational companies, international corporate groups, and globally operating enterprises that require sophisticated treasury and liquidity management capabilities. Its customers span a wide range of industries and rely on BMG to provide scalable financial infrastructure that supports their global growth, operational efficiency, and financial resilience.

BMG offers a comprehensive portfolio of treasury and transaction banking services, including cash pooling, in-house banking, intercompany netting, domestic and international payments, virtual account structures, liquidity optimization, financial messaging, and cash visibility solutions. These services enable clients to centralize financial operations, streamline cross-border transactions, reduce operational complexity, optimize liquidity across multiple entities and markets, and gain real-time insight into their global cash positions. Through close integration with ING’s global banking network and technology platforms, BMG delivers reliable, scalable, and innovative solutions that support the treasury needs of some of the world's largest and most internationally active organizations.

Your day to day

As a SQL Server Database Admin, you will be responsible for ensuring that BMG's database platforms are secure, reliable, performant, resilient and efficiently operated throughout their lifecycle. You will combine hands-on database expertise with automation, engineering practices and close collaboration with development and infrastructure teams to keep our critical data services stable today while continuously improving how we operate them.

Database Engineering & Lifecycle Management

Own SQL Server environments end to end, covering installation, configuration, patching, upgrades, monitoring, troubleshooting and lifecycle management.
Ensure database reliability and performance through proactive monitoring, capacity management, query optimisation and performance tuning.
Manage database changes safely, ensuring schema, configuration and release changes are controlled, traceable and repeatable.
Provide database expertise to engineering teams, supporting SQL design, performance, deployments and resolution of complex production issues.

Production Ownership ("You Build It, You Run It")

Take ownership of services throughout their entire lifecycle, from development to production operations.
Monitor server health, investigate incidents, troubleshoot production issues, and lead root cause analysis activities.
Improve observability, alerting, reliability, and operational resilience of your services.
Participate in on-call and production support rotations where required.
Continuously reduce operational overhead through automation and self-healing capabilities.

Automation, AI & Engineering Productivity

Automate database operations and deployments using scripting, standardization and Azure DevOps Pipelines to reduce manual effort and operational risk.
Embed database changes into CI/CD, enabling controlled, repeatable and auditable deployments alongside application releases.
Apply AI-assisted engineering responsibly to accelerate troubleshooting, scripting, query analysis and documentation while respecting security and data-handling requirements.
Improve developer and DBA productivity through reusable automation, tooling, monitoring and observability.

Risk, Governance & Resilience

Keep database environments secure and compliant through appropriate access controls, patching, encryption and secure configuration.
Ensure resilience and recoverability through effective backup, restore, recovery and capacity-management practices.
Maintain auditable database operations, providing documentation and evidence for IT controls, audits and risk assessments.
Proactively address technology risks, including vulnerabilities, lifecycle risks, technical debt and resilience gaps.

Collaboration & Engineering Enablement

Partner with engineering, infrastructure, architecture and security teams to deliver scalable, reliable and maintainable database solutions.
Enable development teams with DBA expertise, standards and practical guidance on SQL, performance, deployments and operational readiness.
Provide database expertise during incidents and complex changes, driving root-cause analysis and sustainable solutions.
Share knowledge and reusable practices, reducing key-person dependencies and strengthening collective ownership.

Continuous Improvement & Knowledge

Continuously improve database operations, simplifying processes and engineering out repetitive work and recurring issues.
Turn incidents and operational insights into lasting improvements across automation, monitoring, standards and resilience.
Maintain clear and practical technical documentation for operations, recovery, deployment and troubleshooting.
Stay current with SQL Server, automation, DevOps and AI-assisted engineering, adopting capabilities that improve reliability, security and productivity.

What success looks like

Success means that BMG's database platforms are secure, resilient and easy to operate, while enabling engineering teams to deliver safely and efficiently.

You will be successful when:

Database services are reliable and resilient, delivering predictable performance, strong availability, effective monitoring and proven recovery capabilities.
Automation and AI improve engineering productivity, reducing repetitive work, accelerating troubleshooting and enabling standardized, repeatable database operations and deployments.
Changes are delivered safely and efficiently, with CI/CD, appropriate controls and effective rollback and recovery practices enabling faster delivery without compromising stability.
Risk and technical health are proactively managed, with security vulnerabilities, lifecycle risks, technical debt and control gaps identified early and sustainably addressed.

You are recognized as an engineering partner, not only as an operational DBA, helping teams make better decisions around data, performance, reliability, security and maintainability.

You take ownership beyond engineering, understanding both the technology and the treasury business processes that BMG supports.

What you’ll bring to the team

Experience:

8+ years of experience as a SQL database admin

Tech stack/ knowledge:

Mandatory:
- Strong experience with database administration in Microsoft SQL Server and ability to fine tune database models and data intensive operations
- Strong experience with implementing high-availability DB environments (like MS SQL Server Always-On)
- Solid hands-on proficiency in T-SQL, including the ability to independently write, analyze, and optimize queries and stored procedures, interpret execution plans, and troubleshoot query performance issues
- Strong knowledge of scripting and automation using PowerShell
- Good knowledge of source control, CI/CD and documentation tools (Azure DevOps, Git, Confluence) and ability to define CI/CD pipelines and manage DevOps related activities during software development lifecycle
- Experience with scheduling tools and related concepts
- Experience with exposing meaningful metrics to have proper monitoring and alerting using tools like Grafana, Prometheus
- Ability to perform database profiling to better understand and fine tune the DB engine
- Strong analytical skills, proactivity, and ability to work in a cross-border international team
- Ability to think critically, take initiative and act as a problem solver
- Proven experience in a DevOps team (owning, implementing, and managing applications in scope
- Excellent Stakeholder Management skills
- Strong interpersonal and written and verbal communication skills
Nice to have:
- Familiarity with Elastic stack and how to query logs
- Experience or affinity with IT Security concepts

Foreign languages:

English (advanced)

Education:

Completed Education at Bachelor/Master level with a strong analytical background, in Computer Science, Cybernetics, Software Engineering, Financial Engineering or equivalent

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).

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Forma zatrudnienia: umowa o pracę

Lokalizacja: Warszawa. ul. Puławska 2 lub Katowice, ul. Chorzowska 50 (praca hybrydowa - dwa razy w tygodniu pracujemy z biura)

O zespole:

Za sukcesem ING stoją pełne pasji zespoły i zaangażowani pracownicy. Jako jeden z najlepszych pracodawców na polskim rynku cenimy ekspercką wiedzę i umiejętności interpersonalne.

Będziesz funkcjonować w środowisku projektowym, współpracując z wieloma interesariuszami i realizując równoległe procesy o wysokim stopniu złożoności.

Dołącz do zespołu odpowiedzialnego za tworzenie polityki kredytowej dla klientów biznesowych oraz raportowanie jakości zarządzanego portfela.

Twoje zadania

kreujesz i rozwijasz politykę kredytową dla klientów prowadzących jednoosobową działalność gospodarczą, spółek osobowych, spółek kapitałowych oraz wspólnot mieszkaniowych
zarządzasz regulacjami wewnętrznymi jednostki oraz opiniujesz zmiany w regulacjach przygotowywanych przez inne zespoły
przygotowujesz analizy i rekomendacje wspierające podejmowanie decyzji dotyczących polityki kredytowej
opracowujesz cykliczne raporty dotyczące jakości portfela kredytowego oraz monitorujesz jego kondycję
wspierasz przygotowanie banku do audytów wewnętrznych, kontroli regulacyjnych oraz inspekcji nadzorczych w obszarze polityk kredytowych
współpracujesz z innymi jednostkami banku przy wdrażaniu zmian procesowych oraz automatyzacji procesów sprzedażowych i posprzedażowych

Nasze oczekiwania

posiadasz wykształcenie wyższe z zakresu finansów, ekonomii, prawa lub pokrewnych kierunków
masz minimum 2-3 lata doświadczenia w obszarze ryzyka kredytowego, polityk kredytowych, raportowania lub analiz, najlepiej w segmencie klientów biznesowych
znasz regulacje dotyczące kredytowania klientów biznesowych, w tym wytyczne EBA i wymogi KNF oraz rozumiesz ich praktyczne zastosowanie
potrafisz myśleć analitycznie oraz pracować z dokumentacją regulacyjną, politykami i instrukcjami wewnętrznymi
dobrze znasz pakiet Microsoft Office oraz SQL
potrafisz pracować z dużymi zbiorami danych i wyciągać na ich podstawie trafne wnioski
dobrze organizujesz swoją pracę, dbasz o dokładność oraz zwracasz uwagę na szczegóły
efektywnie współpracujesz z wieloma interesariuszami w dynamicznym środowisku biznesowym
bardzo dobrze posługujesz się językiem angielskim w mowie i piśmie, co pozwala Ci swobodnie funkcjonować w środowisku międzynarodowym

To oferujemy

Inwestujemy w rozwój - proponujemy dofinansowanie szkoleń i kursów oraz dostęp do platform edukacyjnych: Udemy Business, eTutor, wewnętrznej platformy elearningowej. Oferujemy także staże rozwojowe czy konsultacje z doradcami kariery
Dbamy o zdrowie i bezpieczeństwo - oferujemy pakiet medyczny i ubezpieczenie na życie dla Ciebie i Twoich bliskich, dostęp do platformy Mindgram z indywidualnymi konsultacjami ze specjalistami i webinariami. Pracując w ING masz możliwość dołączenia do Pracowniczego Programu Emerytalnego i Programu Profilaktyki Onkologicznej
Work life balance w praktyce to dodatkowe dni wolne: „dzień dla rodziny” (od Ciebie zależy jak go wykorzystasz), wolne dni w formie nagrody i wolne godziny na wolontariat czy profilaktykę zdrowotną
Dla rodziców mamy dodatkowe dni urlopu macierzyńskiego i ojcowskiego oraz dni wolne na opiekę nad dzieckiem, niezależenie od wykorzystanego limitu przez drugiego rodzica
Dołączając do nas decydujesz się na pracę w stabilnej i zorientowanej na komfortowe warunki pracy organizacji z certyfikatem Top Employer. Przyszłość to nasza wspólna inwestycja - razem z ING możesz zaangażować się w każdą inicjatywę wspierającą ESG i odpowiedzialność społeczną
Świętujemy wspólnie i poznajemy się na zespołowych wyjazdach, imprezach rodzinnych i sportowych, jak Dzień Dziecka, Biegnij Warszawo czy Turnieje sportowe
Pełne zieleni przestrzenie biurowe przeznaczone do pracy i spotkań oraz miejsca relaksu - wszystko do Twojej dyspozycji

e7:T1527,

Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services, and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.

The team
The eFX sales team is an integral part of the ING Financial Markets business and is involved in driving the bank’s ambition for digitalisation. Our clients are based all over the world and are both institutional and corporate clients. Our main goal is to help our clients execute foreign exchange transactions electronically, as well as helping clients navigate the electronic FX landscape and make informed trading decisions. We offer a range of products, including FX spot, forwards, swaps, NDFs, options and algorithmic order strategies.

Role & Work Environment
As an eFX Sales intern you will help shape the future of electronic foreign exchange by using data to uncover opportunities that create value for clients and improve business performance. Working closely with sales, trading, and technology teams, you will translate insights into tangible solutions and contribute to strategic initiatives across the FX business.

Your Key Responsibilities

Support projects aimed at improving client experience and strengthening ING's electronic FX franchise.
Analyse FX data to identify opportunities and areas for optimisation.
Create reports, dashboards and visualisations that help teams make data-driven decisions.
Conduct quantitative and qualitative research in market developments.
Work alongside sales, trading and technology specialists to investigate business questions and develop solutions.
Present your findings and recommendations to stakeholders across Financial Markets.
Support initiatives that improve efficiency, collaboration and knowledge sharing.

How to succeed
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

Qualifications

A Bachelor’s student in the final year of study (year 3) or Master’s student at a Dutch university (requirement).
Fluent in English; Dutch is a strong advantage.
Proactive, organized and willing to take ownership of your work.
A strong team player who enjoys working in diverse and multidisciplinary teams.
Interested in global markets, data analytics and technology.
Comfortable working with data and eager to develop analytical skills.
Experienced with Excel; knowledge of Power BI, Python, SQL or similar tools is a plus.
Good or excited to learn to communicate findings and ideas to different audiences.

What we offer

A unique opportunity to gain practical experience within ING Financial Markets.
Meaningful work with visible impact on client outcomes and business growth.
Mentorship from experienced professionals across sales, trading and technology.
Exposure to global markets, clients and digital trading solutions.
A collaborative and supportive team environment where learning and development are encouraged.
The opportunity to build a strong professional network across ING.

Rewards and benefits
This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.
You’ll also benefit from:

Internship allowance of 700 EUR based on 36 hours work week
Your own work laptop
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Want to apply directly?
Please upload your CV and motivation letter by clicking the ‘Apply’ button.

About our internships
Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.

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ING, Australia’s most recommended bank is looking for an experienced Senior Analyst Regulatory Reporting to join our high-performance COO Data Delivery – Risk team. Using your well-developed data driven insights capability, you’ll have the unique opportunity to solve a broad range of projects and will be responsible for driving the solution design.

In this role you'll have the opportunity to drive strategic initiatives such as achieving sustainable, optimized growth for ING Australia while engaging and supporting a broad range of stakeholders whilst developing your own skills and knowledge across the credit lifecycle.

Reporting to the Manager - Regulatory Reporting, You’ll act as a subject matter expert for regulatory reporting, partnering with Risk, Finance, Data, Technology, and Project teams to ensure accurate reporting, data quality, regulatory compliance, and effective control management. Responsible for reconciliations, reporting oversight, issue resolution, audit readiness, and governance.

Also supports regulatory change and transformation initiatives through business analysis, requirements gathering, solution design, testing, implementation, and production support, while providing BAU expertise for incidents, defects, change requests, and data quality remediation.

If you’re ready to do something, we’d love to hear from you!!

What you’ll do …

Own and deliver APRA regulatory returns accurately, completely, and on time.
Execute reporting controls, data quality checks, reconciliations, and trend analysis.
Investigate reporting issues, perform root cause analysis, and drive remediation.
Act as the SME for regulatory requirements, reporting methodologies, and data definitions.
Collaborate with Risk, Finance, Data, Technology, and Operations teams to enhance reporting outcomes.
Support regulatory change initiatives and continuously improve reporting processes, controls, and governance.

What we’re looking for….

An understanding of regulatory requirements related to credit risk, including APRA prudential and reporting standard
Intermediate to advanced level of SAS/SQL and Python experience
The ability to work with minimal supervision with excellent verbal and written communication skills
Exceptional analytical and numerical skills
Excellent strong problem-solving skills

What’s in it for you?

Discounted ING Health Insurance.
An additional Rest Day to support your wellbeing.
An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sounds like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more?

Contact: Saikat Dastidar at saikat.dastidar@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close on 2nd October

#LI-DNI

e9:T1782,

At ING, we're looking for a curious and analytical Senior IT Auditor to provide independent assurance across a rapidly evolving technology landscape. You'll assess technology, cyber security, cloud, data, AI and transformation risks while partnering with technology leaders to drive stronger control outcomes and operational resilience.
The role includes auditing cloud platforms, information security, data and analytics environments, third-party services, major transformation programs and operational resilience initiatives, including APRA-focused areas.

As a Senior IT Auditor, you'll lead and execute risk-based audits across ING's technology environment, provide assurance over major transformation initiatives, evaluate technology and cyber risks, and deliver practical insights to senior stakeholders.
You'll work closely with Technology, Information Security, Data, Transformation, Risk and business teams while maintaining independence and professional challenge

What you'll do

Leading end-to-end technology and cyber audits from planning through to reporting and issue validation.

Assessing the effectiveness of technology, information security, cloud, data, AI and operational resilience controls.

Providing assurance over major technology and business transformation programs.

Evaluating risks associated with cloud environments, third-party providers, digital platforms and emerging technologies.

Identifying root causes of control weaknesses and recommending practical, sustainable improvements.

Building strong relationships with stakeholders while delivering constructive challenge and independent assurance.

What we're looking for

Experience in a hands-on technology role and understand how technology works in the real world, could be from software engineering, systems administration, cloud engineering, infrastructure, networks, application support or cyber security

You may have since moved into Internal Audit, Tech risk or Cyber risk, operational risk, controls assurance or compliance

A genuine interest and curiosity in risk and controls.

Can translate technical concepts into meaningful risk and control implications.

Enjoy engaging with engineers, architects, technology leaders and risk professionals.

Comfortable challenging assumptions and having constructive conversations with stakeholders.

What’s in it for you?

Financial and leave support for employees who commit to study that benefits their development

Employee home loan benefits

Flexible working options

About Us

We make decision making on hiring based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more? 

Contact Gail Cunningham on gail.cunningham@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close 12th November, 2026

#LI-DNI

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About the Team

Trade Financial Services (TFS) is a core business line within ING Wholesale Banking. We provide financial security products including Bank Guarantees, Letters of Credit, and Documentary Collections to corporate and institutional clients worldwide.

As a Customer Journey Expert, you will help strengthen and future-proof the TFS back-end landscape, with a particular focus on payments, TI+, and the ING/PSS domain. You will translate business and operational requirements into practical solutions that create value for customers while ensuring secure, compliant, and efficient operations.

What You'll Do

As part of a collaborative Agile environment, you will:

Drive improvements to TFS back-end capabilities supporting global trade finance products.
Translate business and operational requirements into clear functional specifications and user stories.
Coordinate end-to-end delivery initiatives, from requirements gathering through testing and implementation.
Bridge business and technology teams to ensure solutions meet customer, operational, and regulatory needs.
Build expertise in trade finance customer journeys, payment processing, and back-end banking systems.
Support User Acceptance Testing (UAT) and ensure successful implementation of new functionality.
Work closely with Operations, IT, Product, PSS, and external vendors to deliver high-quality solutions.
Identify opportunities for process optimization using operational insights, customer feedback, and data analysis.
Contribute to stable, secure, and compliant banking operations.

What We're Looking For

We're looking for a motivated professional who combines business understanding, analytical thinking, and delivery excellence.

Required Qualifications

Bachelor's or Master's degree.
At least 3 years of relevant professional experience.
Experience in payments, trade finance, banking operations, or product delivery.
Strong stakeholder management and communication skills.
Experience working with cross-functional teams including IT engineers, business analysts, and operations teams.
Excellent verbal and written English communication skills.

Preferred Knowledge & Experience

Knowledge of payment processing within ING, particularly within the PSS domain.
Understanding of payment messaging and infrastructure, including:
- SWIFT
- ISO 20022
- Payment routing
- Loro and Nostro accounts
- ISA account structures
Experience with TI+ or comparable banking back-end platforms.
Agile delivery experience.
Project management or change delivery experience within banking or financial services.

Who You Are

You are:

Customer-focused and solution-oriented.
Curious and eager to continuously learn and develop.
Comfortable navigating complexity and ambiguity.
Analytical, structured, and capable of transforming complex challenges into practical solutions.
Proactive, resilient, and able to take ownership.
A collaborative professional who values teamwork and open communication.
Passionate about driving meaningful change and improving customer experiences.

eb:T107c,

About the Team

Transaction Services is a core business line supporting corporate and institutional clients with market-leading transaction banking products and services. Our mission is to deliver seamless, integrated solutions that help clients succeed globally while ensuring operational excellence and regulatory compliance.

As part of a cross-functional Agile team, you will collaborate with business stakeholders, product managers, IT engineers, and international colleagues to deliver innovative solutions that enhance customer experience and business value.

What You'll Do

As a Customer Journey Expert, you will take end-to-end ownership of product delivery and transformation initiatives. You will:

Translate business requirements into scalable product solutions and delivery roadmaps.
Partner with Product Managers and technology teams to bring strategic initiatives to life.
Drive product development and implementation with an end-to-end mindset.
Bridge business and technology by understanding customer needs and ensuring high-quality delivery.
Define, coordinate, and execute user acceptance testing activities.
Monitor product performance and leverage data-driven insights to drive continuous improvement.
Collaborate closely with Risk, Compliance, Legal, and Operations stakeholders to ensure regulatory adherence.
Support large-scale international transformation programs and strategic change initiatives.
Contribute to Agile ceremonies, sprint goals, and quarterly business objectives.
Help shape the future Target Operating Model for Working Capital Solutions.

What We're Looking For

We're seeking a professional who combines commercial thinking, delivery excellence, and a passion for transformation.

Required Experience

Bachelor's or Master's degree.
Minimum 8 years of professional experience.
Strong experience in one or more of the following:
- Supply Chain Finance
- Receivables Finance
- Factoring
Strong understanding of product delivery and business transformation.
Experience working with cross-functional business and technology teams.
Excellent stakeholder management and communication skills.
Strong analytical and problem-solving capabilities.
Fluent verbal and written English communication skills.

Preferred Experience

Trade Finance, Lending, or Payments expertise.
Experience working in Agile environments.
Product Owner or product delivery experience.
Exposure to target architecture transformation or operating model implementation.
International or large-scale change project experience.

Who You Are

You are:

Customer-focused and results-driven.
Comfortable navigating ambiguity and complexity.
A proactive problem solver who challenges the status quo.
A collaborative team player who thrives in global environments.
Data-driven and able to make informed decisions.
An effective communicator who can engage both business and technical stakeholders.

Why Join Us?

Be part of a high-impact transformation program with global visibility.
Work alongside experienced product, business, and technology professionals.
Gain exposure to international stakeholders and large-scale strategic initiatives.
Contribute to the future of Working Capital Solutions and Transaction Services.
Grow your career in a collaborative, Agile, and innovation-driven environment.

Ready to Make an Impact?

If you're excited about transforming the future of Working Capital Solutions and delivering meaningful value to clients globally, we'd love to hear from you.

Apply today and help build the future of transaction banking.

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ING Hubs Poland is hiring!

The expected salary for this position: 9600 - 18 000 PLN gross

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

We are looking for you if:

You have at least 2 years of experience in model development or model validation in the area of Market Risk, Asset and Liability Management (ALM), Interest Rate Risk in the Banking Book (IRRBB).
You have knowledge of regulations associated with managing the interest rate risk and model validation.
You have a quantitative background, (MSc or PhD degree) in e.g. Econometrics, Quantitative Methods, Quantitative Finance, Mathematics, Statistics or Physics.
You communicate in English fluently, both verbally and in writing.
You know programming languages: Python, Matlab, R.
You have a genuine passion for continuously improving.

You'll get extra points for:

Professional certifications (e.g. FRM, PRM, CFA)

Your responsibilities:

Performing high quality validations and summarizing your conclusions in well-written validation reports that bring value to our stakeholders. You align with e.g. model developers, senior management, auditors, ECB.
Keeping abreast with the latest ALM / IRRBB / CSRBB developments and visiting/presenting at conferences.
Improving our coding libraries used for model validation.

Information about the Team:

Risk Hub Warsaw was created as a part of central risk team currently located in Amsterdam. We are responsible for validating IRRBB and CSRBB models for banking books used by ING Group worldwide. Our core mandate is to address whether a particular model is fit for its designated purpose, based on mathematical assumptions, appropriate business contexts, academic theories, and empirical evidence, and is properly adherent to regulations, best practices, and the latest technological innovations.

The role naming convention in the global ING job architecture will be “Model Validator III”.

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Your Role

As part of the Group Reporting team, you will be performing entity control and Group reporting for Singapore entities.

You are strongly result-oriented and have sound knowledge on IFRS and experience in Financial sector. You are detailed orientated yet capable of approaching issues from both analytical and strategic perspective and then come up with concrete solutions that are practical to implement. You are independent, like to work on multiple tasks and can pro-actively manage multiple stakeholders in various businesses including Lending and Sectors, Financial Markets, Treasury and Corporate Advisory.

Your most important tasks will include: 

Oversight of the month end ledger closing process, including the review of one-off journal entries and adjustments
Review of HO reporting schedules, ensuring proper reporting in accordance with ING Group’s policies and procedures, accounting and regulatory frameworks, for timely submission of schedules to HO
Ensure compliance with the minimum standards for financial and regulatory reporting and SOX controls
Partnering with front office to provide commentaries that provide insight into business performance for various HO reports
Represent Finance in Local Parameter Committee meetings
Provide advice on accounting treatment to various stakeholders
Preparation of audited financial statements in accordance with financial reporting standards
Evaluate existing processes and develop or recommend modifications or new processes as necessary
Support data quality improvement initiatives and investigation
Service management of outsourced service providers
Participate in ad-hoc projects as required

Who are we looking for, your profile & competencies:

Skills and Competency

At least 6 years of experience working in a financial institution, preferably in the area of financial reporting or with audit background
A bachelor’s degree in accounting or finance or equivalent professional qualification in accounting and Certified Public Accountant/Chartered Accountant
Excellent knowledge of local and international financial reporting standards and understand latest technical issues and their implications
Strong understanding of financial market products, hedge accounting, valuation adjustments and understanding of drivers behind valuation of various derivative products
Knowledge of liquidity coverage ratio, net stable funding ratio requirements will be preferred
Able to communicate clearly and effectively with stakeholders
Positive “can-do” attitude and attention to detail
Able to independently resolve issues
Proficiency in automation tools such as Power BI, Tableau would be ideal

Your Work Environment

ING Wholesale Banking Asia Finance has a dynamic culture, characterised by open, direct and informal communication, with a focus on teamwork.

What We Offer

At ING, you’ll be part of a workplace that values professional growth, continuous learning, and cross‑regional collaboration. Expect exposure to international stakeholders, opportunities to participate in system rollouts and regulatory projects, and an environment that supports curiosity, innovation, and development. You’ll be empowered to make meaningful contributions to both our local and regional Product Control landscape.

How to Apply

Click the apply button on our careers site and submit your application through Workday.

Job Application Safety Reminder ⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

Apply only via official ING platforms: ING uses Workday as its internal recruitment system.
Check the sender’s email carefully: legitimate communication will always come from @ing.com or @myworkday.com.
No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues?
Then there is no better place to invest your talents than at ING. Join us. Apply today.

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At ING, we value and support our employees before recruiting external talent. If you believe this vacancy could be the right next step in your ING career, we encourage you to apply. If you have questions or would like to learn more before deciding, please do not hesitate to contact the responsible recruiter.

ING Hubs Slovakia is a servicing hub providing transactional and banking operations services to ING Wholesale and Retail branches worldwide, as well as expert support in the risk area across business lines and bank support functions of ING Group. These are exciting times for us as we continue to expand the complex expert, advisory and consultancy work delivered from Bratislava. We are part of the global ING Hubs organization, consisting of servicing hubs around the world.

Helping the business stay resilient when it matters most

Modern banking depends on interconnected services, processes, technology, people and external providers. When disruption occurs, ING needs to understand what is critical, what could fail, how quickly services must recover and whether the measures in place will actually work.

As a Non-Financial Risk Expert focused on Operational Resilience, you will support Bank Support Functions Netherlands in strengthening its resilience and control environment across more than 30 departments within the headquarters organization.

Working within the 1st Line of Defense, you will act as a trusted advisor and hands-on expert for senior management and business stakeholders. You will help departments translate operational resilience requirements into practical solutions, strengthen their contingency arrangements and maintain risks within the agreed risk appetite.

This is not a role where you simply monitor compliance from the sidelines. You will connect requirements, risks, controls, critical services and stakeholders, and help the organization find a workable way forward.

If you enjoy bringing clarity to complexity, asking the right questions and helping an organization prepare for the unexpected, we may be looking for you.

This is a full-time position based in Bratislava, Slovakia.

Your mission

Your mission is to help Bank Support Functions Netherlands understand and manage its operational resilience risks and ensure that processes can continue or recover when disruption occurs.

You will work across a broad and diverse stakeholder landscape and support departments in moving from requirements on paper to resilience that can be demonstrated in practice.

Key responsibilities

Risk and control management

Support the implementation of operational resilience requirements and related control standards across more than 30 departments.
Support departments in developing, reviewing and improving contingency and business continuity plans.
Coordinate and support the testing of contingency plans, including the preparation of scenarios, documentation of outcomes and follow-up of identified gaps.
Assess whether contingency arrangements are practical, sufficiently robust and aligned with the criticality of the relevant services.
Help departments identify key dependencies, vulnerabilities and single points of failure that could affect service continuity.
Challenge plans constructively by asking not only whether they exist, but whether they would work when needed.
Support the identification and mapping of critical services across Bank Support Functions Netherlands.
Coordinate or perform control testing and assess the quality and completeness of supporting evidence.
Identify control weaknesses and work with control owners to define proportionate and sustainable remediation actions.
Monitor whether identified risks and control deficiencies are addressed effectively and within agreed timelines.
Support the implementation of requirements related to the management and control of concentration risk.
Maintain a clear view of the current operational resilience risk profile and assess its alignment with the applicable risk appetite.
Escalate material risks, deviations and emerging concerns in a timely and well-structured manner.

Stakeholder management and governance

Act as a trusted sparring partner to departmental management, control owners and subject-matter experts.
Connect the 1st Line of Defense with 2nd Line of Defense stakeholders and support constructive discussions on requirements, risk interpretation and appropriate risk responses.
Negotiate practical and risk-based solutions with 2nd Line of Defense while safeguarding the required level of control.
Prepare clear risk reporting, decision materials and management insights for senior stakeholders.
Present operational resilience topics, risk developments and recommendations at risk committees and governance forums.
Facilitate discussions across stakeholders that lead to clear ownership, decisions and follow-up actions.
Build effective relationships across organizational boundaries and create alignment between stakeholders with different priorities.

Continuous improvement

Identify opportunities to improve, simplify and standardize resilience and control activities across departments.
Develop practical guidance, templates, monitoring overviews and other solutions that help departments meet requirements consistently.
Connect lessons learned from testing, incidents, controls and risk assessments to strengthen the wider resilience approach.
Promote a proactive risk culture in which operational resilience is treated as part of everyday decision-making rather than a periodic compliance exercise.

Who you are

You are comfortable operating in an environment where the answer is not always obvious and where progress depends on both expertise and organizational sensitivity.

You can move between detail and the bigger picture. One moment, you may be reviewing the evidence behind a control or challenging a contingency scenario. The next, you may be explaining the key risk exposure to senior management or helping several departments agree on a common approach.

You bring:

At least 3 years of relevant experience in non-financial risk, operational resilience, business continuity, internal controls, compliance, audit or a related area.
Working knowledge of risk assessments, control implementation, control testing and remediation follow-up.
Experience with operational resilience is strongly preferred.
The ability to understand complex service chains, dependencies and concentration risks.
Strong analytical and problem-solving skills, combined with sound risk judgement.
The ability to translate policies, frameworks and control requirements into practical business actions.
Confidence in preparing and presenting management information for senior stakeholders, risk committees or governance bodies.
Strong communication, facilitation, negotiation and influencing skills.
The ability to challenge constructively, including when working with senior stakeholders or 2nd Line of Defense.
Organizational sensitivity and the ability to understand different interests, responsibilities and decision-making dynamics.
A structured and disciplined approach, with a strong focus on execution and achieving tangible outcomes.
The flexibility and resourcefulness to navigate changing priorities, ambiguity and unexpected challenges.
Fluent written and spoken English.

You might be the right person if…

You naturally ask: “What happens if this service becomes unavailable tomorrow?”
You are not satisfied with a contingency plan simply because the document exists. You want to know whether it would actually work.
You can connect risks and dependencies across multiple departments without losing sight of the bigger picture.
You know how to challenge without creating unnecessary resistance.
You know that being a good risk professional sometimes means challenging the business and sometimes challenging the interpretation of a requirement.
You can bring structure to a situation where ownership, requirements or next steps are not immediately obvious.
You can turn a complex risk discussion into a clear decision or concrete next step.
You are comfortable speaking with senior management, but equally willing to work through the operational detail.
You don't panic when there isn't a ready-made answer. You investigate, connect people and information, and help find a way forward.

Why this role matters

Operational resilience is about more than meeting a requirement. It is about ensuring that critical services remain available, risks are understood and the organization is prepared to respond when disruption occurs.

In this role, you will have the opportunity to influence how operational resilience is embedded across a large and diverse part of ING HQ. Your work will provide senior management with greater transparency over key risks, help departments strengthen their contingency arrangements and contribute to protecting the continuity of their processes.

You will not just ask whether the organization is in control. You will help make sure that it is.

Wage (gross) from 3 553 EUR/month

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

We offer you a bunch of great benefits

Friendly working environment

You build your own working day - flexible working hours and work from home
Daily working time: 7hrs 45min instead of standard 8hrs
Daily refreshments - coffee, fruits, drinks
Fully equipped gym accessible 24 hours / 7 days per week
Game room with unlimited access
Modern designed coffee corner and terrace with the grill spot

WellbeING

Sick leave compensation: up to 80% of the monthly salary
Life insurance contribution: up to 22,14 EUR/per month
3rd pillar contribution: up to 3% from your monthly salary
24/7 external mental health support
Learning opportunities: internal and external learning programs
Regular teambuildings, social events and communities

YOU/family/friends time

Extra 3 PERSONAL days per year
Extra vacation days: up to 10 extra days/per year
We welcome your ING-positive friends: referrals starting from 1000 EUR
150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

Yearly bonus based on your performance and company’s results
Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.
Home office contribution: 20 EUR/per month
Discounts from our and your favorite stores: up to 30%
Warm welcome package for your fresh start
Pet friendly office

ef:T1b97,

Expert Lead – Universal Banking Location Team

About the position:

Within our Super Circle Operational Controls, teams of experts are responsible for ensuring ING is in control of our products, services, and day-to-day operations.

ING Hubs Slovakia is strengthening its role as a First Line of Defence expertise center for Non-Financial Risk (NFR). Location teams provide Business Partner and execution support to Universal Banking locations.

We are looking for an Expert Lead to lead the Universal Banking Location Team and its NFR delivery across multiple locations.

You will lead standardized 1LoD delivery, act as a trusted Business Partner, and set and safeguard practical business risk and control standards for the team.

Your future responsibilities will be primarily:

Leadership and Direction

Lead the Universal Banking Location Team delivering NFR services to multiple Universal Banking locations
Ensure clear roles, ownership, and accountability within the team
Translate functional strategy and business plans into clear team priorities, delivery objectives and actions for supported locations
Maintain a medium-term delivery plan across locations, coordinating dependencies, capacity and changing risk priorities

Building Capability

Develop the team’s expertise in NFR processes and frameworks
Ensure the team acts as NFR facilitators and process experts for Universal Banking stakeholders
Maintain a structured capability plan covering learning objectives, development actions and succession for critical expertise
Coach the team and wider stakeholders on NFR execution and convert lessons learned into reusable guidance
Support onboarding and scaling of new Universal Banking locations into the Hub model

Stakeholder Management (Internal)

Act as key contact point for Universal Banking stakeholders
Advise on applying policies and standards to complex location cases and resolve disputed interpretations

Performance Management

Ensure consistent and high-quality delivery of services across locations
Set objectives for direct reports and review progress through regular performance conversations
Hold individuals accountable, address performance gaps and report material team risks to leadership

Project management, Team coordination and Prioritization

Manage prioritization in a highly complex environment with multiple frameworks and requirements
Ensure adherence to, maintenance, and continuous improvement of standardized Bt8 processes across Universal Banking locations
Use demand, risk and control data to define the annual roadmap, resource needs and delivery commitments
Plan and monitor team budget and capacity, addressing material variances without compromising control outcomes
Assess location needs, agree service scope and communicate material changes and impacts

As an Expert Lead, you are also an Expert in the field and responsible for:

Supporting the delivery of the NFR processes, primarily:
- Risk Identification and Assessment
- Risk & Control Monitoring
- Issue and Event Management
- NFR planning and progress tracking
Act as senior authority for business risk and control within the service scope, guiding complex cases and escalating policy decisions
Ensure proper translation of regulatory and framework requirements into practical execution
Maintain practical procedures, templates and quality checks and ensure consistent use across locations
Evaluate non-standard solutions and recommend specific improvements to policies, processes and working practices

Key competencies you have as a leader are amongst others:

Strong stakeholder management and communication skills
Coaching and mentoring mindset
Results-driven with strong ownership and accountability

Expectations on your background are:

At least 5 years in internal control, operational risk, NFR, compliance, KYC or audit, including ownership of complex decisions and improvement of standards or procedures
At least 3 years of people leadership, including objective setting, development, performance management and leading specialists in a matrix environment

Strong understanding of risk and control frameworks (e.g. RCSA, issue management, control monitoring)
University education
Language skills: English – Advanced (C1)

Wage (gross) 4,293 EUR/month

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be discussed and negotiated during the personal interview, however, not less than above mentioned minimum salary component.

We offer you a bunch of great benefits:

Friendly working environment

You build your own working day - flexible working hours and work from home
Daily working time: 7hrs 45min instead of standard 8hrs
Daily refreshments - coffee, fruits, drinks
Fully equipped gym accessible 24 hours / 7 days per week
Game room with unlimited access
Modern designed coffee corner and terrace with the grill spot

WellbeING

Sick leave compensation: up to 80% of the monthly salary
Life insurance contribution: up to 22,14 EUR/per month
3rd pillar contribution: up to 3% from your monthly salary
24/7 external mental health support
Learning opportunities: internal and external learning programs
Regular teambuildings, social events and communities

YOU/family/friends time

Extra 3 PERSONAL days per year
Extra vacation days: up to 10 extra days/per year
We welcome your ING-positive friends: referrals starting from 1000 EUR
150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

Yearly bonus based on your performance and company’s results
Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
Home office contribution: 20 EUR/per month
Discounts from our and your favorite stores: up to 30%
Warm welcome package for your fresh start
Pet friendly office

f0:T232e,

About the position

Within our Super Circle Operational Controls, teams of experts help ING remain in control of its products, services and day-to-day operations. ING Hubs Slovakia is strengthening its position as an expertise centre for the First Line of Defence in Non-Financial Risk (NFR).

We are looking for an Expert Lead to lead the NFR Business Team. The team supports Wholesale Banking domains, including Transaction Services, Financial Markets and Lending, as well as Business Support Functions in the Netherlands across the CEO, COO, CFO and CRO domains. Its objective is to help these areas maintain control over their operations and compliance responsibilities and operate within the defined risk appetite.

In this role, you will lead the team, safeguard its expertise and delivery standards, and act as an authority in business risk and control. You will help ensure that ING's activities and the integrity of its products, services and employees remain aligned with regulatory requirements and operate in a demonstrably controlled manner.

If you answer "yes" to these questions, you may be the candidate we are looking for

· Are you able to lead an expert team in a complex international and matrix environment?

· Can you combine people leadership with recognised expertise in business risk and control?

· Can you translate strategy, policy and regulatory expectations into clear priorities and practical execution?

· Do you enjoy building strong partnerships while safeguarding delivery quality and accountability?

Your future responsibilities will primarily include

Team-specific mandate

· Lead a team of framework experts supporting selected Control Standard Owners across the team's Wholesale Banking and Business Support Function scope.

· Ensure effective support for the development, implementation, control monitoring, timely review and continuous improvement of Control Standard Documents.

· Combine strategic oversight with hands-on execution to strengthen global consistency, regulatory compliance and operational excellence across ING locations.

· Provide senior guidance across the supported PAY, FM, LEN, ACC, ABS, MA, PRX, CoI and WBR frameworks.

· Build strong partnerships across 1LoD and 2LoD and resolve complex questions relating to policy, control standards and implementation.

· Manage delivery quality, priorities, capability development, reporting and continuous improvement across the team's portfolio.

Leadership and direction

· Lead a team of experts and translate the function's strategy and business plan into clear team priorities and actions.

· Set clear roles, ownership, performance objectives and accountability, and take corrective action where needed.

· Build an engaged, diverse and effective team, ensuring the right mix of skills and developing individual strengths.

· Act as a role model for ING values and leadership principles and create an environment of trust, collaboration and continuous learning.

Building capability and safeguarding expertise

· Set standards for the expertise area and take responsibility for developing, innovating and safeguarding knowledge.

· Implement the formal development framework for the team and provide coaching and expert guidance across the organisation.

· Strengthen consistent ways of working, knowledge sharing and professional quality across the team's scope.

Stakeholder and business-partner management

· Act as a business partner to important internal customers and build effective relationships across the business, 2LoD, 3LoD and relevant global communities.

· Provide specialist advice on the interpretation and application of policies and procedures, including complex or contentious matters.

· Communicate clearly with different audiences and align stakeholders across multiple teams, locations and priorities.

Performance, planning and continuous improvement

· Manage and report on performance within the area of responsibility and ensure high-quality, timely and consistent delivery.

· Develop medium- and long-term work schedules and coordinate delivery across multiple teams where required.

· Identify emerging needs and complex problems, evaluate solutions and recommend improvements to policies, processes, standards and practices.

· Develop or improve methods, tools and quality-assurance approaches and lead relevant improvement initiatives.

Key competencies

· Builds effective teams and drives engagement

· Business insight and customer focus

· Collaboration, trust and effective communication

· Drives results and ensures accountability

· Manages complexity and optimises work processes

· Strategic mindset, nimble learning and change leadership

· Strong risk-management, policy interpretation, analysis, reporting and data-communication capability

Expectations for your background

· Master's degree or equivalent level.

· Wide and deep experience providing expert competence, typically over 10 to 15 years. Years of experience are a guide and do not preclude candidates with more or less experience.

· Managerial experience planning, managing and organising resources within short- and medium-term timescales, typically over 6 to 10 years.

· Recognised expertise in business risk and control, including financial and non-financial risk management, policies, procedures and regulatory requirements.

· Advanced experience in data collection and analysis, review and reporting, quality assurance, process improvement and project risk and issue management.

· Experience working independently and providing guidance in a complex international or matrix organisation.

· English at advanced level (C1).

Wage (gross)

4,293 EUR/month*

*By legal requirement we are providing information about the basic wage component (minimum salary) for the advertised position. Based on your experience and profile, the final financial conditions will be discussed and negotiated during the personal interview, however not less than the above-mentioned minimum salary component.

We offer you a bunch of great benefits

Friendly working environment

You build your own working day - flexible working hours and work from home
Daily working time: 7hrs 45min instead of standard 8hrs
Daily refreshments - coffee, fruits, drinks
Fully equipped gym accessible 24 hours / 7 days per week
Game room with unlimited access
Modern designed coffee corner and terrace with the grill spot

WellbeING

Sick leave compensation: up to 80% of the monthly salary
Life insurance contribution: up to 22,14 EUR/per month
3rd pillar contribution: up to 3% from your monthly salary
24/7 external mental health support
Learning opportunities: internal and external learning programs
Regular team buildings, social events and communities

YOU/family/friends time

Extra 3 PERSONAL days per year
Extra vacation days: up to 10 extra days/per year
We welcome your ING-positive friends: referrals starting from 1000 EUR
150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

Yearly bonus based on your performance and company’s results
Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
Home office contribution: 20 EUR/per month
Discounts from our and your favourite stores: up to 30%
Warm welcome package for your fresh start
Pet friendly office

f1:T518,

During the internship, you will explore how data, automation and artificial intelligence can support the day-to-day work of Portfolio Managers within ING Private Banking & Wealth Management.

The internship is designed as a genuine project with a defined business problem, analytical work, experimentation and tangible recommendations at the end.

You will be part of the core team responsible for analysing selected Portfolio Management processes and identifying opportunities to make them more data-driven, efficient and scalable. A key focus will be the preparation and follow-up of client investment meetings: the goal is to investigate how AI could help Portfolio Managers prepare more personalised and consistent client discussions, combining portfolio data, performance information and investment insights.

Your responsibilities will span across the full project life cycle, from process analysis and opportunity identification to concrete prototypes or proof of concepts that can be tested with Portfolio Managers.

This role offers a unique opportunity to work at the intersection of investment management, data analytics, technology and client experience, gaining exposure to and knowledge of these different domains.

f2:T1024,

La rete monomandataria di agenti in attività finanziaria di ING contribuisce a un nuovo modo di fare banca: digitale e semplice, con il valore del contatto umano per un’analisi personalizzata dei bisogni dei clienti.

Potenziamo la presenza sul territorio attraverso negozi finanziari e canali digitali integrati, mettendo a disposizione la forza di una banca universale, capace di accompagnare clienti privati, imprenditori e ditte individuali con una gamma completa di soluzioni finanziarie e bancarie.

Ruolo e missione

Vogliamo crescere in tutta Italia, inserendo sia talenti all’inizio del percorso sia professionisti esperti, accomunati da spirito imprenditoriale, ambizione e orientamento al cliente, per diventare o consolidarsi come Agenti in attività finanziaria in stile ING.

Cerchiamo persone capaci di valorizzare le opportunità offerte da un modello di consulenza multi-prodotto e multi-segmento, costruendo relazioni di valore con clienti privati, professionisti e imprenditori e accompagnandoli nelle loro esigenze finanziarie personali e professionali.

Cosa offriamo

Per i profili junior un’Academy strutturata con formazione tecnica e commerciale, affiancamento di una guida esperta per accelerare la tua crescita e il tuo sviluppo professionale.
Un’offerta di prodotti completa che spazia da mutui, prestiti e cessioni del quinto fino a conti correnti, conti deposito, carte, soluzioni di protezione e servizi dedicati al mondo Business Banking.
La possibilità di ampliare il tuo business sviluppando relazioni sia con clienti privati sia con professionisti e imprenditori, cogliendo nuove opportunità commerciali attraverso un approccio consulenziale a 360°.

Modello distributivo ispirato al principio “digital always, human when you need it”: la semplicità e l’efficienza degli strumenti digitali unite al valore della consulenza umana nei momenti che contano.
Ampia base clienti e lead provenienti dal canale digitale.
Livelli provvigionali competitivi.
Prospettive di crescita manageriale.
Attenzione al benessere delle persone.
Un ambiente che mette sempre al centro i bisogni del cliente.

Cerchiamo proprio te se…

vuoi investire su te stesso/a e sul tuo futuro professionale.
hai passione per il settore bancario e finanziario.
Ti interessa sviluppare nuove opportunità commerciali anche nel mondo Business Banking, costruendo relazioni con professionisti, imprenditori e titolari di ditte individuali.
sei un team player con forte conoscenza del territorio e network attivo.
hai forte orientamento ai risultati, trasparenza, etica professionale.
hai ambizione di crescita anche manageriale.
sei diplomato e/o laureato.
è nei tuoi piani aprire la Partita IVA per operare in autonomia.

Perché ING

ING è una banca internazionale: siamo in 100 Paesi, abbiamo 40 milioni di clienti e 60.000 dipendenti (ing.com). A livello di Gruppo gestiamo masse per oltre 250 miliardi di euro. Per la BCE siamo una delle banche più solide in Europa, con un indice di solidità patrimoniale – CET1 ratio - pari al 13,6% (31/12/24). Siamo in Italia dal 2001, quando abbiamo lanciato il digital banking con il Conto Arancio (chi non lo conosce?). Oggi siamo una delle banche digitali leader per numero di clienti, e offriamo una gamma completa di prodotti e servizi.

ING offre ai propri agenti opportunità reali di sviluppo professionale, dal percorso formativo alla responsabilità manageriale.

In ING non proponi un singolo prodotto: accompagni persone e imprenditori con la forza di una banca universale, costruendo relazioni durature e generando nuove opportunità di valore per i clienti.

Note contrattuali: ruolo in monomandato con apertura Partita IVA per operare in autonomia

f3:T1024,

Ruolo e missione

Cosa offriamo

Per i profili junior un’Academy strutturata con formazione tecnica e commerciale, affiancamento di una guida esperta per accelerare la tua crescita e il tuo sviluppo professionale.
Un’offerta di prodotti completa che spazia da mutui, prestiti e cessioni del quinto fino a conti correnti, conti deposito, carte, soluzioni di protezione e servizi dedicati al mondo Business Banking.
La possibilità di ampliare il tuo business sviluppando relazioni sia con clienti privati sia con professionisti e imprenditori, cogliendo nuove opportunità commerciali attraverso un approccio consulenziale a 360°.

Modello distributivo ispirato al principio “digital always, human when you need it”: la semplicità e l’efficienza degli strumenti digitali unite al valore della consulenza umana nei momenti che contano.
Ampia base clienti e lead provenienti dal canale digitale.
Livelli provvigionali competitivi.
Prospettive di crescita manageriale.
Attenzione al benessere delle persone.
Un ambiente che mette sempre al centro i bisogni del cliente.

Cerchiamo proprio te se…

vuoi investire su te stesso/a e sul tuo futuro professionale.
hai passione per il settore bancario e finanziario.
Ti interessa sviluppare nuove opportunità commerciali anche nel mondo Business Banking, costruendo relazioni con professionisti, imprenditori e titolari di ditte individuali.
sei un team player con forte conoscenza del territorio e network attivo.
hai forte orientamento ai risultati, trasparenza, etica professionale.
hai ambizione di crescita anche manageriale.
sei diplomato e/o laureato.
è nei tuoi piani aprire la Partita IVA per operare in autonomia.

Perché ING

ING offre ai propri agenti opportunità reali di sviluppo professionale, dal percorso formativo alla responsabilità manageriale.

In ING non proponi un singolo prodotto: accompagni persone e imprenditori con la forza di una banca universale, costruendo relazioni durature e generando nuove opportunità di valore per i clienti.

Note contrattuali: ruolo in monomandato con apertura Partita IVA per operare in autonomia

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