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Job Title

Senior Platform Engineer

Job Description

So, who are we?

IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.

The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next.

Join us at IG – the future gets built here.

Your team

This role is part of our Platform Engineering team who are responsible for building the cloud and containers platform landscape to support the business applications via self-service capabilities and automation.

Your role in the Team's Success

As a Senior Platform Engineer, you’ll be a hands-on technical expert who builds, improves and operates platform infrastructure that is secure, scalable, reliable and cost-effective, across our on-premises and AWS estates.

You’ll bring engineering, security and FinOps best practice into platform design and delivery. You’ll contribute to complex technical decisions, reduce platform risk, and help engineering teams deliver with confidence and speed. You’ll also mentor more junior engineers and promote knowledge sharing across the team.

What you'll do:

Design and build scalable, secure AWS infrastructure using Infrastructure as Code (Terraform), and contribute to cloud technology evaluation and standardisation.
Build and maintain configuration management using open-source Puppet (roles, profiles and modules with Hiera), developing reusable modules with unit testing, linting, versioning and controlled promotion across environments. Use Ansible for orchestration and automation tasks where it is the better fit.
Design, build and optimise GitLab CI/CD pipelines that test, validate and deploy infrastructure and configuration changes, embedding DevOps and DevSecOps practices such as secrets management and vulnerability scanning.
Manage and automate AWS EC2 and Linux estates with AWS Systems Manager (State Manager, Run Command, Patch Manager, Parameter Store and automation documents), including instance configuration, hardening and lifecycle management.
Manage the certificate lifecycle across platform services, including issuance, renewal, rotation and expiry monitoring, and automate these processes to reduce outages and manual effort.
Build and run Kubernetes environments (EKS) and deliver self-service capabilities to development teams through platform tooling and an internal developer platform (for example Backstage).
Lead infrastructure modernisation, including OS migrations, tooling upgrades and reducing configuration drift across environments.
Manage the software and dependency lifecycle, including security patching, vulnerability management, open-source component updates and RPM package management, with a clear inventory of platform dependencies.
Maintain organised, versioned and accessible artefacts and packages through repository tooling such as JFrog Artifactory.
Define and apply monitoring, alerting and observability standards (for example Honeycomb, Prometheus and Grafana) so issues are found and understood before they affect users.
Act as subject-matter expert in diagnosing and resolving complex infrastructure and configuration incidents, running root cause analysis and putting preventive measures in place.
Partner with Platform Managers and development teams to understand their needs and deliver solutions that work, helping to bridge development and operations.
Mentor junior engineers and write and maintain clear documentation to support continuous learning and engineering best practice.

What you'll need for this role

Key Qualification Requirements:

Experience level: 6+ years in infrastructure engineering, configuration management and automation, including significant hands-on experience with Linux systems and AWS cloud.

Core technical requirements

- Configuration management: Strong hands-on expertise with open-source Puppet, including writing, testing and maintaining modules using roles, profiles and Hiera. Experience with module testing and release workflows (for example rspec-puppet and puppet-lint) is essential. Working experience with Ansible (playbooks, roles and inventory management) is also required.
- Certificate management and rotation: Hands-on experience managing the certificate lifecycle, including issuance, renewal, rotation and expiry monitoring, using internal or public certificate authorities and tooling such as AWS Certificate Manager. Ability to automate rotation safely across Linux, load balancer and Kubernetes environments.
- AWS cloud: Solid hands-on experience designing and operating AWS platforms, especially EC2, with a good understanding of IAM, S3, VPC and networking (for example Transit Gateway and Direct Connect).
- AWS Systems Manager: Practical experience using SSM for configuration and state management (State Manager, Run Command, Patch Manager, Parameter Store and automation documents).
- Infrastructure as Code: Hands-on experience with Terraform. Terragrunt or equivalent tooling is a plus.
- CI/CD and DevSecOps: Experience designing multi-stage CI/CD pipelines, ideally in GitLab (or Jenkins or GitHub Actions), with good knowledge of security practice such as secrets management, vulnerability scanning and compliance.
- Linux administration: Strong experience with Red Hat Enterprise Linux 9, Rocky Linux 9 or equivalent, including systemd, SELinux and security hardening.
- Scripting: Strong Python and Bash skills for automation. Go is a plus.
- Packaging and artefacts: RPM package management and building, with experience administering RPM repositories and artefact repositories such as Artifactory or Nexus.
- Containers and Kubernetes: Working experience administering Kubernetes (EKS preferred), including networking, RBAC, pod security and Docker image management. Service mesh (Istio) is a plus.
- Observability and reliability: Hands-on experience with monitoring and observability tools (Honeycomb, Prometheus and Grafana) and defining alerting standards.
- Networking and architecture: Strong network fundamentals (TCP/IP, DNS, load balancing, traffic management and troubleshooting) and a good grasp of microservices and cloud architecture patterns.
- Software lifecycle and security: Experience managing security patching, vulnerability management and dependency hygiene. Familiarity with compliance frameworks such as PCI DSS is advantageous.
- Version control and collaboration: Proficient with Git (GitLab, GitHub and Bitbucket), able to work autonomously and contribute to engineering standards across teams.

The Perks

It really is more than a job. We think like a start-up, but we deliver like a FTSE 100 — so the bar is high, and we won't pretend otherwise. We work hybrid, which means three days in the office. We’ll recognise your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.

Performance-related bonus

Life insurance

Medical insurance for you and your family

Provident fund contributions from day one

Employee assistance programme

Contribution to gym memberships

Lunch & snacks on us

15 days annual leave increasing to 20 days after 2 years’ continuous service

A day off to celebrate your birthday as well as two days’ volunteering leave per year.

Join us for this exciting journey. Apply now!

Number of openings

191:T12bc,

Job Title

EUC Engineer

Job Description

So, who are we?

IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn’t pivot to innovation; it’s how we’ve always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that’s rare in established businesses.

The bar is high – bring a curious and forward-thinking mindset and we’ll give you the platform to define what comes next.

Join us at IG – the future gets built here.

Your Team:

The Workplace Technology team delivers a reliable, secure, and high-quality end-user computing experience across IG. Based in offices across APAC, we provide hands-on and remote support to colleagues, working closely with global IT teams and third-party partners across Windows, macOS, collaboration, audiovisual, and endpoint management platforms.

Your role in the Team’s Success:

As a Desktop Services Engineer, you are a frontline ambassador for IT, making sure colleagues in Tokyo and across the region receive timely, professional support. You’ll take ownership of incidents and requests, advocate for the end user, and work with global escalation teams to restore service quickly. Beyond day-to-day support, you’ll help improve the processes, tools, and standards across our end-user computing environment. Your technical knowledge and proactive mindset will directly influence service quality, user satisfaction, and operational efficiency.

What you’ll do:

Provide on-site desktop support in the Tokyo office and remote support to users in other locations, resolving issues at first contact wherever possible

Triage and resolve incidents and service requests via ServiceNow, phone, email, chat, and monitoring tools

Support Windows and macOS environments, including device builds, deployments, upgrades, and administration of core EUC technologies such as Active Directory, Entra ID, and endpoint management tools

Support audio-visual systems, meeting room technology, and workstation testing and rollouts, as well as business-critical users including the trading floor and senior stakeholders

Manage vendor relationships, local procurement, and asset management, and help coordinate the IT elements of Business Continuity, Tech & Ops Risk, and Vendor Risk Management in Tokyo

Identify opportunities for service improvement, automation, and efficiency, working with global support and escalation teams

What You’ll Need:

Hands-on Active Directory administration experience

Experience supporting Windows and macOS environments in a medium to large organization, with strong knowledge of desktop hardware, operating systems, and end-user software

Experience supporting users in a Microsoft 365 environment, including collaboration and audiovisual tools such as Microsoft Teams

Familiarity with endpoint management tools (e.g. SCCM, Intune, Jamf or equivalent) and ITSM platforms such as ServiceNow

Excellent communication skills and a strong customer service mindset, with the ability to prioritize workload and work under pressure to tight deadlines

Desirable: experience supporting a mobile workforce, senior stakeholders, or trading floor environments; endpoint security, VPN, or remote access (e.g. Zscaler); Microsoft Teams Rooms; relevant certifications

The perks:

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

Competitive salary

Flexible and hybrid working

Gym membership reimbursement of up to ¥110,000 per year

Employee Assistance Programme for employees and their families

Health and wellbeing benefits

Comprehensive global and local onboarding programme

Strong employee community and social initiatives

Number of openings

192:T15e1,

Job Title

Analytics Engineer

Job Description

So, who are we?

The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next.

Join us at IG – the future gets built here.

Your team:

You'll join IG's global Data & Analytics team, working closely with analysts across the business to understand what they need from the data and how they use it. The models you build underpin the team's reporting, analysis and self-serve tools, so your work has a direct impact on how analytics is delivered across IG.

It's a collaborative team that values quality, shares knowledge openly and is always looking for better ways of working. You'll have the space to shape our modelling standards and practices, and the support to grow your skills as the team and platform evolve.

Your role in the Team’s Success:

Our global Data & Analytics team turns data into decisions across Commercial, Marketing, Product and Operations. We sit close to the business and own the modelled data layer that our analysts, dashboards, and AI tools rely on.

As our Analytics Engineer, you'll own that layer. You'll design, build and maintain the dbt models in BigQuery that power Looker reporting and self-serve analysis — and make sure they're trusted, documented and built to scale. You'll play a central role as we evolve our warehouse into a global setup that supports every region we operate in, so the work you do will shape how analytics runs across IG.

This is a hands-on role with real ownership. You'll work day to day with analysts across the team, with Central Data and Engineering on upstream sources who depend on the data you ship.

What you’ll do:

Design and build robust batch and real-time data pipelines on GCP, including Kafka-based event streams, BigQuery transformations, and Airflow-orchestrated workflows, as part of the GCP consolidation and Medallion architecture build-out

Own data quality within your delivery area: define and implement data contracts, quality checks, and observability instrumentation so that pipeline health is visible and SLAs are met

Develop and maintain in-house connectors and third-party native integrations that form part of IG’s ingestion estate, ensuring resilience, monitoring, and long-term maintainability

Contribute to engineering standards and best practices across the squad — including code review, dbt modelling patterns, CI/CD pipeline hygiene, and change control for shared datasets

Support feature engineering and model data pipelines for Data Science, and help lay the foundations for AI-ready data — including lineage, reproducibility, and freshness guarantees for ML workloads

What you’ll need:

Proven hands-on experience building and operating production-grade data pipelines on GCP — including BigQuery, Cloud Composer/Airflow, GCS, and Cloud Run — with strong SQL and Python skills

Solid experience with Apache Kafka or equivalent streaming technologies, including designing event-driven ingestion patterns and troubleshooting real-time data flows under operational conditions

Familiarity with modern transformation tooling, particularly dbt, and an appreciation of Medallion (Bronze/Silver/Gold) architecture patterns and how they support self-service analytics

A quality-first mindset: experience implementing data contracts, lineage tracking, observability tooling, and pipeline SLO monitoring in a production environment

Comfortable working in a regulated financial services environment, with an understanding of data governance requirements (lineage, access control, audit trails) and the discipline to operate within change control processes

The Perks

Competitive salary
Flexible Benefits Package on top of your salary (12%)
Private medical cover for you and your family
Life insurance
Contribution to gym memberships
25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total)
The option to buy or sell holiday days
A comprehensive global and local onboarding process
Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents

Learn more about the Perks here!

Join us for this exciting journey. Apply now!

Number of openings

093:T193f,

Job Title

Client Executive Sales Trading

Job Description

Who are we?

established businesses.

The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next.

Join us at IG – the future gets built here.

Your team

Joining our close-knit Client Executive team, you’ll report into our Team Lead - Sales Trading to deliver service excellence through consistent desk coverage, rapid response times, and high client satisfaction.

Your role in the Team’s Success

You'll serve as a primary service contact for premium clients, ensuring seamless support while identifying natural opportunities for client growth and retention during service interactions. This is about building the foundation for lasting client relationships through outstanding service delivery and relationship depth.

What will you do?

1. Premium Service Delivery

Serve as primary service contact for your portfolio and respond promptly to client inquiries, issues, and service requests via multiple channels (phone, email, video, messaging)
Coordinate with Dealing, Product, and Operations teams to resolve client issues effectively
Monitor client health indicators and escalate retention risks to senior Client Executives
Maintain accurate, comprehensive client records in CRM with detailed interaction history

2. Team-Based Service Excellence

Contribute to overall team SLA performance and desk coverage excellence
Achieve strong personal availability metrics (on queue %) and demonstrate commitment to client accessibility
Participate in desk coverage schedule to ensure premium client accessibility during trading hours and peak periods
Work collaboratively to achieve team-based service targets and maintain accountability for premium service standards
Share best practices and support peers during high-volume periods to maintain service standards

3. Client Satisfaction & Relationship Building

Achieve high client satisfaction (CSAT) scores through responsive, professional service
Conduct regular check-ins with assigned clients to assess satisfaction and needs
Provide market updates, platform guidance, and product education as appropriate
Address client concerns promptly and escalate appropriately when needed
Build client loyalty through consistent positive interactions and exceptional service experiences

4. Commercial Value-Add

Identify cross-selling and upsell opportunities naturally during service interactions
Recognise opportunities for product education and expansion aligned to client needs
Communicate client growth opportunities to Sales Client Executives for follow-up
Generate referrals through exceptional client experience
Log opportunities using task-based system for tracking while maintaining service-first approach

What you’ll need for this role:

1. Experience & Education

Demonstrable experience in client service, account management, or financial services
Understanding of trading products, platforms, and market dynamics
Experience working in regulated financial environments (preferred)
Proficiency with CRM systems and service management tools
Bachelor's degree preferred

2. Personal Attributes

Strong client-centric mindset and ability to problem-solve
Excellent communication skills across phone, email, video, and messaging platforms suitable for high-net-worth client interactions
Ability to manage multiple priorities and maintain composure under pressure
Commitment to desk coverage and team-based service delivery
Commercial awareness: ability to recognise opportunities without compromising service focus
Collaborative team player who contributes to collective service excellence
Professional demeanour and ability to build credibility with premium clients

The Perks

Competitive salary
Flexible Benefits Package on top of your salary (12%)
Private medical cover for you and your family
Life insurance
Contribution to gym memberships
25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total)
The option to buy or sell holiday days
A comprehensive global and local onboarding process
Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents

Learn more about the Perks here!

Number of openings