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Your role at Exness:

You will need to take on a business critical position that includes providing support and issue resolution by ensuring excellent service is provided across all types of communications to our existing clients. You will support our clients through live-chats and email as well as phone calls. You will:

Process client requests and resolve issues via live chat, phone call, and email through the CRM system while paying attention to accuracy and detail.
Escalate the issue to the appropriate specialist when needed via Salesforce or Jira.
Update clients on their request statuses accordingly.
Verify documents submitted by clients on an hourly basis.
Prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
Understand the company's business functions and roles by attending company seminars and meeting the required assessment target.
Achieve quarterly KPI targets set by the customer support manager.
Perform other ad hoc tasks assigned by the customer support manager.

What makes you a great fit:

Minimum 1 year of experience in the Customer Support team
Maintained a “Meet Expectations” or higher performance rating for the past year
Strong communication skills in English and Urdu
Confident in handling client inquiries via phone and email
Strong troubleshooting, problem-solving, and multitasking abilities
Customer-focused with a professional and positive attitude
Self-motivated, reliable, and proactive
Ability to meet performance targets (KPIs) consistently

What we offer along the way

Competitive and attractive compensation
Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
Generous time off, including 21 days of annual leave and paid sick leave
Allowance for sports club memberships or other physical exercise activities
Holiday flight tickets and accommodation coverage (within the yearly limit)
Meal and transportation allowance
Education allowance for your children’s school and kindergarten fees
Outstanding team-building experiences and corporate parties

Your journey after applying:

TA interview (up to 30 minutes)
Test Home Test
Final interview with your future team (45 minutes)

Application Deadline: 26 November 2026

91:Tc7d,

Your role at Exness:

Process client requests and resolve issues via live chat, phone call, and email through the CRM system while paying attention to accuracy and detail.
Escalate the issue to the appropriate specialist when needed via Salesforce or Jira.
Update clients on their request statuses accordingly.
Verify documents submitted by clients on an hourly basis.
Prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
Understand the company's business functions and roles by attending company seminars and meeting the required assessment target.
Achieve quarterly KPI targets set by the customer support manager.
Perform other ad hoc tasks assigned by the customer support manager.

What makes you a great fit:

Minimum 1 year of experience in the Customer Support team
Maintained a “Meet Expectations” or higher performance rating for the past year
Strong communication skills in English and Uzbek
Confident in handling client inquiries via phone and email
Strong troubleshooting, problem-solving, and multitasking abilities
Customer-focused with a professional and positive attitude
Self-motivated, reliable, and proactive
Ability to meet performance targets (KPIs) consistently

What we offer along the way:

Competitive and attractive compensation
Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
Generous time off, including 21 days of annual leave and paid sick leave
Allowance for sports club memberships or other physical exercise activities
Holiday flight tickets and accommodation coverage (within the yearly limit)
Meal and transportation allowance
Education allowance for your children’s school and kindergarten fees
Outstanding team-building experiences and corporate parties

Your journey after applying:

TA interview (up to 30 minutes)
Test Home Test
Final interview with your future team (45 minutes)

Application Deadline: 26 November 2026

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

92:T178d,

QA Engineer (Payments Crypto)

As a QA Engineer, you will join our established Payments Crypto team, working on products and services supporting cryptocurrency deposits and withdrawals, internal asset management tools, and audit and regulatory workflows.

Working within a mature, cross-functional Scrum team, you will collaborate closely with developers, analysts, and product owners to ensure the quality and reliability of our products.

Beyond developing and maintaining automated tests, we are looking for someone who can take ownership of testing activities, effectively manage priorities, proactively identify risks, and drive improvements in QA processes.

This is a hands-on engineering role with opportunities to take technical ownership, influence testing practices, and support other QA engineers within the team.

What you'll actually do

During refinement and sprint‑planning meetings, define scope, test approach, and acceptance criteria ahead of development, ensuring estimates include both manual and automated work.
Prepare and configure test environments (data, mocks, feature flags) and then execute functional, regression, and exploratory tests; log actionable defects with clear steps to reproduce.
Design, implement, and maintain UI, API, e2e, and integration tests in the shared framework, adhering to test‑design techniques (equivalence classes, boundary values).
Maintaining effective test suites.
Act as an active contributor to the automation framework: add new modules (reporting plug‑ins, service mocks), refactor legacy code for scalability, review flaky tests, and drive improvements in stability and coverage, ensuring the framework remains reliable, efficient, and valuable for the whole team.
Integrate automated checks into GitLab CI; monitor pipelines, analyse failures quickly, and collaborate with DevOps to keep feedback loops short.
Participate in production deployments; trigger and monitor post‑deploy acceptance tests on production, confirm key user journeys with real data, and give go/no‑go feedback to stakeholders.
Provide a daily status that separates manual and automated results, highlights blockers and risks, and suggests preventive actions.
Work closely with developers, DevOps, designers, and product owners throughout the sprint to maintain a shared understanding of quality goals.
Share test findings in grooming and demo sessions.
Mentors team members in quality engineering.
Establish and maintain quality standards across all stages of the SDLC.
Support testing of larger, cross-team features and lead integration testing when needed.

Who we’re looking for

Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.
ISTQB Foundation or similar certificates are a plus.
5+ years of proven experience as a Quality Assurance Engineer in backend and frontend application testing.
Strong knowledge of the testing process, methodologies, approaches, and test design techniques (e.g., boundary values, equivalence classes).
Strong knowledge of SQL. Understanding of REST API and web services technologies.
Experience in automation with Python (Pytest, Playwright) or related technologies.
Experience with Allure and CI systems such as GitLab. Experience with Kubernetes.
Experience testing cryptocurrency products is a plus.
Proactively identify opportunities and adopt AI tools to enhance test design, code review, root-cause analysis, and development workflows, reducing repetitive work, increasing coverage, and strengthening engineering feedback loops across the team.
Excellent problem-solving skills and the ability to make pragmatic technical decisions.
English level B2+

What we offer along the way

Competitive salary and annual performance bonus.
Full relocation support for you and your family — flights, housing, visas, and legal assistance included.
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind.
Unlimited learning opportunities: external courses, English lessons, career and leadership development.
Education allowance covering school and kindergarten fees.
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave.
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones.
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar.
Employee share scheme — grow with us.
Branded MINI Cooper Countryman company car and private parking.
Free in-house sports clubs, Sanctum Club gym access, and jet skis.
Access to a Corporate doctor.
Exclusive discount program with cafes, gyms, and local services.
Expat tax perks: up to 50% income tax exemption.
Support with the naturalisation process for relocated employees.

What your journey looks like

Intro call with Recruiter (30 minutes).
English check (if needed).
Tech interview & Live-coding (90 minutes).
Behavioural interview (60 minutes).

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

93:T1743,

Partner Relationship Manager - Thailand

Why this role matters

A member of the specialized client-facing department focused on providing exceptional care to new and existing partners through a value-driven relationship-based approach. Partner Relationship Manager will retain and grow Partners, providing relationship management and support throughout the partner user journey.

What you'll actually do

Account Management

Act as the primary point of contact between the Partners and the Company.
Ensure partner satisfaction by maintaining a professional relationship, handling and following-up on issue resolutions and catering to Partner needs.
Directing partners to a specific outcome through company approved communication channels.
Educate partners on the Company’ platforms and websites, proactively offering new tools and features to partners.
Tend to partners’ needs and concerns to offer the best solutions/alternatives to partners.
Engage with the partners following the sales process and practices defined for that opportunity.
Keep partners up-to-date with Exness’ developments to ensure they receive the highest level of service.
Establish, develop and maintain business relationships with current and prospective partners to generate new business for Exness’ products/services.

Business Development

Build and manage a profitable portfolio of Exness business partners by acquiring new, growing and retaining existing partners including building and maintaining a robust pipeline of new potential partners.
Develop a deep understanding of their respective markets, competitive analysis and partner activities.
Formulate and articulate market specific strategies, competitive analyses, growth strategies, including collaborative initiatives such as with our internal marketing team, loyalty campaign teams, as well as our event teams.
Plan and develop promotional campaigns, activities, and participate in client events and business trips to engage better with partners.
Prepare activities utilizing available tools, reports, action items and business insights to enable a productive sales activity.
Participate in related industry & partners events and this will take in the form of expos, conventions, training and seminar sessions.
Ensure compliance and adherence of the Company business, regulatory and brand guidelines.

Who we’re looking for

Minimum 3 years of experience in account management, client relationship or any relevant client facing roles within the financial trading industry.
Excellent communication both verbal and written in native language (Thai) and English.
Excellent presentation skills in both native language (Thai) and English.
Excellent convincing and influencing skills.
Persistence and critical thinking skills.
Strong commercial and business development mindset.
Deep knowledge in financial markets, trading, investing, technical and fundamental analysis.
Strong knowledge in Stock / FOREX trading knowledge.
Sales-driven and motivated personality to achieve KPIs on a weekly / monthly / quarterly basis.
Experience working with Salesforce, Tableau and other reporting tools.
Graduating with a Bachelor degree is compulsory.
Ability to work in a fast-paced environment, multi-task with attention to detail and meet deadlines.
Able to work in a team and individually when need be.
Willingness to travel for Business Trips.
Investment license/financial certifications highly regarded.

What we offer along the way

Competitive salary and annual performance bonus.
Full relocation support for you and your family — flights, housing, visas, and legal assistance included.
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind.
Unlimited learning opportunities: external courses, English lessons, career and leadership development.
Education allowance covering school and kindergarten fees.
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave.
Employee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones.
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar.
Employee share scheme — grow with us.

At Exness, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Exness is different. We make it smooth, supported, and truly life-changing.

Meal and transport allowance.
Free gym membership and monthly wellness allowance for your sport or fitness of choice.
Holiday flight and accommodation coverage after 1 year of service.

What your journey looks like

Interview with the Talent Acquisition team (up to 45 minutes).
Assessment (3-5 Days).
Final interview (1 hour).

Deadline of Application: Monday, 23 November 2026 (any application after this date will not be accepted).

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

94:T187e,

Business Systems Analyst (Know Your Customer)

Cyprus

Why this role matters

A Business Systems Analyst is responsible for defining system requirements to ensure they meet end-user needs. The role involves analyzing system functions to determine their objectives, identifying optimal operations and procedures, and ensuring they are carried out efficiently. In addition, a BSA designs innovative IT solutions aimed at enhancing business efficiency and productivity. This includes developing high-level system designs, estimating implementation costs, specifying system operations, and defining how data will be presented to end users.

What you'll actually do

Leads end-to-end requirements elicitation and impact analysis, using diverse techniques to address business needs, non-functional requirements, exceptions, and edge cases.
Maintains clear, up-to-date specifications as the main point of contact for clarification.
Identifies and proposes product solutions by combining product expertise, UX insights, and data-driven analysis of user behavior.
Resolves conflicting stakeholder interests through structured dialogue and compromise.
Synthesizes input from multiple sources to drive clarity in complex or ambiguous situations.
Independently manages communication with stakeholders; ensures shared understanding of scope and goals.
Owns end-to-end story refinement; ensures completeness, consistency, and test coverage of requirements.
Create with architects the architectural vision of the solution; define key components, interfaces, and data flows to ensure technical feasibility and alignment with business goals. Recommends appropriate technologies to meet business needs effectively.
Proactively supports dev and QA, ensures shared understanding and removes ambiguity during implementation.
Coordinates UAT activities; ensures test cases align with business goals and requirements.
Independently works with multiple data sources (structured/unstructured); performs analysis to support key business decisions.
Leads feature and project delivery within a single team; manages scope, timeline, and communication with stakeholders. Works closely with product owners to ensure alignment on priorities and requirements.
Supports end users by preparing user-facing documentation and conducting training or onboarding sessions as needed.

Who we’re looking for

Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.
5+ years of experience in software development as a System or Technical Business Analyst.
Relevant business domain knowledge.
Strong knowledge of requirements management and its modern techniques such as Use Cases or User Stories.
Hands-on experience in designing solutions from scratch.
Understanding of non-functional requirements and their role in software development processes.
Great understanding of integration processes and the ability to design integration schemas involving multiple systems with different types of integration mechanisms (using Kafka).
Strong knowledge in business processes and notations such as BPMN and UML.
Strong knowledge of Web Services and REST API, HTTP, microservices architecture.
Strong knowledge of SQL and databases.
Understanding of basic concepts of UI/UX.
Knowledge of the fundamentals of the theory of algorithms, database theory, systems theory, system analysis information security.
English level B2+.

Nice to have

Working knowledge of Python, Java, Golang, JavaScript, C#, and C++ for analysis purposes.
Hands-on experience with ML/GenAI products (e.g. bots, virtual assistants, platforms for building them, customer support automation, etc.).
Experience with independent data analysis and the ability to write simple scripts in programming languages would be a strong plus.

What we offer along the way

Competitive salary and annual performance bonus.
Full relocation support for you and your family — flights, housing, visas, and legal assistance included.
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind.
Unlimited learning opportunities: external courses, English lessons, career and leadership development.
Education allowance covering school and kindergarten fees.
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave.
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones.
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar.
Employee share scheme — grow with us.
Branded MINI Cooper Countryman company car and private parking.
Free in-house sports clubs, Sanctum Club gym access, and jet skis.
Access to a Corporate doctor.
Exclusive discount program with cafes, gyms, and local services.
Expat tax perks: up to 50% income tax exemption.
Support with the naturalisation process for relocated employees.

At Exness, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Exness is different. We make it smooth, supported, and truly life-changing.

What your journey looks like

Intro call with Recruiter (30 minutes).
Tech interview & Live-coding (90 minutes).
Behavioural interview (60 minutes).

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

95:T1146,

Senior Digital Designer

At Exness, we’re repowering our in-house agency-level creative team. We’re looking for a versatile Senior Digital Designer who combines strong branding expertise with digital craft and innovation — from AI-driven creative exploration to developing bold visual identities and bringing them to life across events, print, and digital formats. This is a role for a creative polymath who thrives on experimenting, shaping the future of brand storytelling, and delivering impactful design for global audiences.

Exness brand projects span multiple touchpoints — from event identities and merchandise to digital activations. We need a designer who can jump between mediums, explore new creative possibilities, and bring distinctive visual concepts to life through high-quality execution.

What you'll actually do

Develop and evolve the visual identity of the Exness brand across digital, print, event branding, and other formats
Use AI prompting to concept and generate visual ideas at speed for identity and branding projects
Design all types of digital assets based on the visual identity for internal and external purposes
Design print materials for events (booths, posters, brochures, rollups, merchandise, etc.)
Build scalable design systems and visual toolkits for use across teams and platforms
Experiment with emerging technologies and formats to future-proof our visual identity
Collaborate with Design Leads, Brand, and Strategy teams to bring bold visual ideas to life through non-campaign projects (e.g., product branding, digital experiences, internal comms, event identities)

Who we’re looking for

5+ years of brand / digital design experience, ideally with global brands. Agency experience is a strong plus
Strong portfolio demonstrating brand identity, visual concepts, and their application across digital and physical formats, ideally including event branding
Strong digital foundations (web, banners, emails, landing pages)
Proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator)
Able to sell creative ideas and inspire stakeholders
Interest in AI-assisted creative workflows and willingness to experiment with emerging tools. Hands-on experience with AI generation and prompting is a strong plus
Fintech or high-growth global brand experience is a plus

What we offer along the way

Competitive salary and annual performance bonus
Full relocation support for you and your family — flights, housing, visas, and legal assistance included
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
Unlimited learning opportunities: external courses, English lessons, career and leadership development
Education allowance covering school and kindergarten fees
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
Employee share scheme — grow with us
Branded MINI Cooper Countryman company car and private parking
Free in-house sports clubs, Sanctum Club gym access, and jet skis
Access to a Corporate doctor
Exclusive discount program with cafes, gyms, and local services
Expat tax perks: up to 50% income tax exemption
Support with the naturalisation process for relocated employees

What your journey looks like

Intro call with Recruiter (30 minutes)
Hiring Manager Interview (60 minutes)
Test Task
Final interview (60 minutes)
English check (if needed)

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

96:Tf74,

AI Integration & Quality Specialist

Malaysia

Why this role matters

The AI Integration Specialist is responsible for the hands-on development, testing, and maintenance of chatbot prompts and conversational flows. This role translates business requirements, compliance rules, and client experience standards into structured AI logic that powers reliable and user-friendly interactions.

As the first line of execution, the AI Integration Specialist ensures that chatbot behavior is accurate, consistent, and aligned with business policies. The role also serves as a first responder to AI-related issues, performing root cause analysis and coordinating with peers and cross-functional teams for resolution.

What you'll actually do

To design, refine, and test chatbot prompts for accuracy, compliance, and usability.
To implement context-aware rules that shape AI behavior across different business scenarios.
To run simulations and audits that validate chatbot performance.
To collaborate with cross-functional teams (QA, Product, CIA, KM) in improving AI workflows.
To act as the frontline troubleshooter for AI issues and incidents especially on the #cia-tech-support channel.

Who we’re looking for

Must be an existing member of the Quality Assurance Team.
Should've participated in the Objective Assessment held last September 2025.
Experience in AI prompt engineering, conversation design, or customer support operations.
Strong analytical skills to translate business and compliance rules into structured prompt logic.
Familiarity with NLP-based systems, chatbot platforms, or AI integration (preferred but not required).
Ability to run simulations, audits, and quality testing for conversational AI.
Good troubleshooting and problem-solving skills, especially in identifying logic or compliance gaps.
Strong collaboration and communication skills with cross-functional teams.
Detail-oriented, with a focus on accuracy, compliance, and client experience.

What we offer along the way

Competitive salary and annual performance bonus
Full relocation support for you and your family — flights, housing, visas, and legal assistance included
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
Unlimited learning opportunities: external courses, English lessons, career and leadership development
Education allowance covering school and kindergarten fees
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
Employee share scheme — grow with us
Meal and transport allowance
Free gym membership and monthly wellness allowance for your sport or fitness of choice
Holiday flight and accommodation coverage after 1 year of service

What your journey looks like

Intro call with Recruiter (30 minutes)
Prompt Development Assessment (2 weeks)
Behavioural interview

Deadline of Application: Sunday, 1 November 2026 (any application after this date will not be accepted)

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

97:T113f,

Risk Analyst

Cyprus

Why this role matters

Risk Analyst will work on various products & projects to provide the optimal solution for the traders and partners, balanced from the points of antifraud prevention and user experience. Risk Analyst will focus on analyzing and interpreting financial data to proactively identify potential fraud losses for our ongoing operations and new projects. The analyst collaborates with a range of colleagues from different teams and regions, and the insights and analytical findings will impact product development and business decisions.

What you'll actually do

Define, analyze, and update risk & anti-fraud rules, procedures, and processes.
Identify potential problems and their solutions to explore interconnections and prevent fraud.
Analyze cases of suspicious behaviour.
Monitor and analyze key product indicators, identifying anomalies and growth points.
Collaborate with internal and external teams to collect, review, and analyze payment risk data.
Produce analytical outputs in line with KPIs and business objectives.
Make recommendations for process or performance improvements aligned with KPIs and business objectives.
Actively participate in the product or feature delivery lifecycle.

Who we're looking for

Degree in Finance, Economics, Data Analytics, Business, or a related field would be an advantage.
Experience in risk & fraud analysis.
Approximate expected experience: 2–4 years in risk, fraud, payments, or analytical roles.
Strong analytical skills with the ability to collect, organize, and quickly analyze large volumes of data with attention to detail and accuracy.
Ability to produce concise and structured analytical results in the form of reports, presentations, or dashboards.
Ability to use English for various work and business purposes.
Exceptional communication and presentation skills to inform all relevant teammates of results, as well as work on the analytical documentation.
Ability to work independently and as part of a team.
Results-oriented mindset with a proactive approach to problem-solving.
Position requires a high level of communication with colleagues from different domains of the Payment division for the purpose of product optimization, conducting training for the anti-fraud teams, and presenting the research results.

What we offer along the way

Competitive salary and annual performance bonus
Full relocation support for you and your family — flights, housing, visas, and legal assistance included
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
Unlimited learning opportunities: external courses, English lessons, career and leadership development
Education allowance covering school and kindergarten fees
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
Employee share scheme — grow with us
Branded MINI Cooper Countryman company car and private parking
Free in-house sports clubs, Sanctum Club gym access, and jet skis
Access to a Corporate doctor
Exclusive discount program with cafes, gyms, and local services
Expat tax perks: up to 50% income tax exemption
Support with the naturalisation process for relocated employees

What your journey looks like

Intro call with Talent Acquisition Specialist (30 minutes)
Interview with HM (60 minutes)

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

98:T1521,

Training Specialist

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide.

Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose.

Why this role matters

The Training Specialist is responsible for translating business needs into clear, actionable skills frameworks and scalable learning experiences. They define skill standards, measure competency, identify performance gaps, and develop engaging digital content and learning pathways that support a self-driven learning culture.

The role is based in our Malaysia office. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.

What you'll actually do

Skill Framework Development & Analysis

Identify, define, and document core and advanced skills required for Support and CRM roles, in line with company objectives (e.g., proactivity, de-escalation).
Develop skill standards and scalable measurement methods (rubrics, observable behaviors, performance indicators).
Collaborate with operations leaders to ensure skills reflect real-world challenges and client expectations.
Conduct skill gap analysis using feedback, assessments, operational KPIs, and QA data.

Learning Program Design & Delivery

Design and develop learning programs (e-learning, microlearning, simulation) that address key skill gaps and drive performance.
Create structured learning paths that align with the Skill Matrix and allow employees to progress through self-driven development.
Ensure all learning content reflects up-to-date product knowledge, client-facing best practices, and regional needs.
Facilitate and deliver learning through a blend of asynchronous digital content, gamified challenges, and occasional live sessions if necessary.
Assist in developing and standardizing feedback, recognition, and evaluation methods based on matrix outcomes.

Assessment, Evaluation, & Calibration

Conduct or support baseline and ongoing skill assessments to evaluate learner progress and impact.
Analyze assessment and feedback data to make recommendations for content improvement and skill standards refinement.
Coordinate and participate in calibration sessions with Team Leaders from CS, CR and QA to align on skill interpretation and fairness.
Support the creation of coaching guides for Team Leaders to deliver effective, standardized feedback.

Onboarding & Continuous Learning

Deliver onboarding for new hires, ensuring they build product and behavioral competencies from the get go.
Recommend and develop refresher or booster content based on recurring skill deficiencies or new product releases.
Document learning plans, materials, and progress using appropriate platforms (LMS, Confluence, etc.).

Project Support & Innovation

Collaborate on strategic initiatives such as AI simulation development, gamified learning design, and platform enhancements.
Stay current on trends in e-learning, instructional design, and digital coaching.
Support multiple learning and improvement projects simultaneously, contributing content, ideas, or execution as needed.
Manage time and deliverables independently while reporting status clearly to stakeholders.

Who we’re looking for

Minimum 1 year of experience within client fronting role within Exness
Ideally experience in a training or instructional design role
Demonstrated experience in skill identification, standards creation, assessment, and gap analysis
Excellent English communication skills—verbal, written, and visual
Highly organized with the ability to manage projects, prioritize tasks, and deliver to deadlines
Creative thinker with a growth mindset, passionate about learning innovation
Experience in financial services or customer-facing industries is an advantage
High attention to detail, strong problem-solving ability, and collaborative spirit
Flexible, adaptable, and willing to work across time zones when needed
Great attitude: We value how you work just as much as what you deliver

What your journey looks like

Intro call with Recruiter (40 minutes)
Course Creation Assessment
Final Interview (60 minutes)

Deadline of Application: 16th November 2026 _(any application after this date will not be accepted)_

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

99:T1ae9,

Why this role matters

The Team Leader, Search, Content & AI Discovery will help shape how Exness responds to changing customer expectations and the ways people discover information, evaluate brands, and make decisions in an AI-driven world. The role offers the opportunity to contribute to our AI search strategy and test new approaches as customer behavior and technology evolve.

You will lead a multidisciplinary team responsible for content across all Exness websites and blogs, alongside SEO, ASO, and AEO/GEO. You will turn the agreed strategy into delivery priorities, ensure the necessary tracking tools are developed with partner teams, and use AI tools and agents to improve how the team works.

What you'll actually do

Lead and develop a multidisciplinary team responsible for SEO, ASO, AEO/GEO, and content across Exness websites and blogs.
Set clear team and individual objectives, provide regular feedback, and support professional growth through 1-on-1s and coaching.
Build the team’s expertise in AI-driven discovery and emerging SEO, AEO/GEO practices, encouraging experimentation and shared learning.
Plan team capacity and prioritize work across search and content.
Keep backlogs current and coordinate delivery with other teams.
Resolve dependencies and adjust plans when priorities or available resources change.
Help shape Exness’s SEO, ASO, and AEO/GEO strategy as customer expectations and discovery habits evolve.
Own the content strategy, priorities, and editorial standards across all Exness websites and blogs.
Translate the agreed direction into a roadmap that balances content needs with search improvements and new experiments.
Test new approaches, assess their impact, and use the findings to guide further investment.
Define success metrics for content, SEO, ASO, and AI discovery, linking performance to acquisition and conversion where it can be measured.
Define requirements and priorities for tracking tools, and coordinate their delivery with Product, Engineering, and Analytics.
Review performance regularly and use the findings to prioritize content updates and search improvements.
Use AI tools and agents to reduce manual work and improve delivery speed and quality.
Establish a regular process for creating, localizing, reviewing, updating, and retiring content across websites and blogs.
Evaluate workflow changes against time saved and output quality, retaining editorial review where needed.
Align search and content initiatives with relevant teams’ business priorities and product launches.
Work with Product, Engineering, and Analytics to deliver tracking tools and technical improvements for SEO, ASO, and AI discovery.
Coordinate with Brand and Compliance to keep messaging consistent and accurate across websites and blogs.
Communicate progress, results, and tradeoffs to stakeholders, and resolve cross-team dependencies.

Who we’re looking for

Relevant professional experience in SEO, content strategy, or digital growth. A degree in Marketing, Business, Communications, or a related field is welcome but not required.
Experience leading search and content initiatives across multiple websites or markets, with measurable results.
Practical experience testing AEO/GEO approaches and working on app store optimization.
People management experience, including coaching and developing a multidisciplinary team.
Experience introducing AI tools or agents into team workflows.
Experience turning strategic priorities into delivery plans and coordinating work across teams.
Strong SEO expertise, working knowledge of ASO, and practical understanding of AEO/GEO approaches and their limitations.
Ability to define success metrics and interpret search visibility, web analytics, and conversion data.
Ability to define requirements for tracking tools and work with technical teams to deliver them.
Practical ability to introduce and improve AI-assisted workflows, including the use of agents.
Understanding of content strategy, localization, and editorial standards across websites and blogs.
Strong English communication skills.
Curiosity about new technologies and judgment about where they can improve results.
Ability to design useful experiments when evidence is limited.
Clear prioritization and willingness to make tradeoffs between ongoing delivery and new opportunities.
A coaching approach to leadership, with clear expectations and accountability.
Ability to help the team change established ways of working.
Clear communication and ability to resolve disagreements across teams.

What we offer along the way

Competitive salary and annual performance bonus
Full relocation support for you and your family — flights, housing, visas, and legal assistance included
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
Unlimited learning opportunities: external courses, English lessons, career and leadership development
Education allowance covering school and kindergarten fees
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
Employee share scheme — grow with us
Branded MINI Cooper Countryman company car and private parking
Free in-house sports clubs, Sanctum Club gym access, and jet skis
Access to a Corporate doctor
Exclusive discount program with cafes, gyms, and local services
Expat tax perks: up to 50% income tax exemption
Support with the naturalisation process for relocated employees

What your journey looks like

Intro call with Recruiter (30 minutes)
Tech interview (90 minutes)
Leadership assessment test (60 minutes)
Behavioural interview (60 minutes)

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

9a:T19ce,

Backend Software Engineer, Odoo (Internal Products Automation)

As a Backend Software Engineer, Odoo within the Enterprise Applications team, you will play a key role in evolving and maintaining a world-class ERP system built on the Odoo platform. Your work will directly support mission-critical business functions across the company by designing, customising, and integrating ERP solutions that are secure, scalable, and well-aligned with the needs of internal stakeholders. You will be responsible for full-cycle development: from technical design and implementation to data migration, deployment, and user support. Additionally, you will ensure seamless interoperability between Odoo and other internal systems such as HRM, FP&A, and DWH platforms, enabling efficient data flows and streamlined business processes.

What you'll actually do

The Odoo Developer is accountable for the continuous evolution, maintenance, and technical integrity of the company’s Odoo-based ERP platform. This includes driving code quality, performance improvements, database design, and ensuring long-term scalability of the system architecture.
Architectural review of solutions, development of plans for designing and evolving the system.
Responsible for configuring and adapting the ERP system to support critical business workflows across departments. This includes user access setup, workflows, scheduled jobs, and participation in environment management across development, staging, and production.
Own the design, implementation, and maintenance of custom Odoo modules and extensions, including externally-facing systems such as the vendor portal. Ensure these components are robust, secure, and aligned with evolving business needs.
Accountable for integrating Odoo with other enterprise systems — such as HRM, FP&A tools, and data warehouses — to enable automated, reliable, and scalable data exchange. This includes developing and maintaining RESTful APIs and handling data synchronisation.
Provide day-to-day technical support for ERP users by investigating and resolving issues related to system functionality, customisations, and integrations. Act as the first responder for functional troubleshooting and user enablement.

Who we’re looking for

Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems, or a related technical field.
4+ years of hands-on experience with the Odoo platform, including development of custom modules, system configuration, and integration.
Proven track record in ERP implementation and support, ideally within product or tech-driven companies operating at scale.
Experience working with PostgreSQL, ORM frameworks, and designing scalable data models.
Exposure to cross-system integration projects, especially in domains such as finance, HR, or procurement, is considered a strong advantage.
Strong proficiency in Python, including experience with Odoo’s ORM, business logic, and server-side architecture.
Deep understanding of the Odoo framework, including module inheritance, views, access rights, scheduled actions, and workflows.
Hands-on experience with PostgreSQL, including schema design, performance tuning, and complex queries.
Practical experience with odoo.sh, including managing branches, deploying environments, reviewing logs, and handling automated testing and staging flows.
Solid knowledge of RESTful API development and integration, enabling seamless communication between Odoo and external platforms (e.g., HR, finance, DWH).
Proficiency in Git-based workflows and collaborative development tools (e.g., GitHub, GitLab).
Familiarity with data migration, upgrade management, and scripting tools for import/export between legacy systems and Odoo.
Ability to write and maintain unit, integration, and functional tests, ensuring stable, regression-free delivery of ERP features.

Nice to have:

Odoo-specific certifications, such as:

Odoo Functional Certification
Odoo Technical Certification

Additional relevant certifications:

PostgreSQL or database design certifications
Python programming certifications (e.g. PCEP, PCAP)
ERP implementation or business process modelling credentials

What we offer along the way

Competitive salary and annual performance bonus
Full relocation support for you and your family — flights, housing, visas, and legal assistance included
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
Unlimited learning opportunities: external courses, English lessons, career and leadership development
Education allowance covering school and kindergarten fees
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
Employee share scheme — grow with us
Branded MINI Cooper Countryman company car and private parking
Free in-house sports clubs, Sanctum Club gym access, and jet skis
Access to a Corporate doctor
Exclusive discount program with cafes, gyms, and local services
Expat tax perks: up to 50% income tax exemption
Support with the naturalisation process for relocated employees

At Exness, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Exness is different. We make it smooth, supported, and truly life-changing.

What your journey looks like

Intro call with Recruiter (30 minutes)
Tech interview + Live coding (90 minutes)
Behavioural interview (60 minutes)

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

9b:T150d,

Why this role matters

The Operations Manager provides strategic and operational oversight across the Legal, Compliance, Audit, and Cyber Risk functions, ensuring efficient day-to-day operations, effective cross-functional coordination, and alignment with the organization's strategic objectives.

The role is responsible for developing, implementing, and continuously improving operational frameworks, processes, policies, and governance mechanisms to enhance efficiency, transparency, and consistency across these functions. This includes facilitating effective knowledge sharing, ensuring accessibility of internal guidelines and procedures, and promoting the consistent adoption of established tools and processes for request management, reporting, and stakeholder collaboration.

Acting as a key liaison between Legal, Compliance, Audit, Cyber Risk, and other business functions, the Operations Manager facilitates stakeholder engagement, coordinates training and knowledge-vharing initiatives, supports process governance, and drives operational improvement initiatives. The role also contributes to strengthening cross-functional collaboration, optimizing resource utilization, and ensuring that functional priorities and operational activities remain aligned with broader organizational objectives and applicable regulatory and risk management requirements.

What you'll actually do

Streamline operations and ensure quality.
Designing and implementing processes and procedures to maximise efficiency. This could take the form of project management, budget control, or increasing output by reducing the steps involved in certain processes.
Discipline that consists of a set of general functions: planning, organizing, leading, and controlling.
Choosing appropriate goals and actions to pursue and determining which actions to take to maximize efficiency and to achieve goals.
Establish work relationships to achieve common organizational goals.
Inspiring and motivating people through effective communication skills.
Improving performance, establishing standards, and policies.
Service Desk, Backoffice tasks, and processes development, improvement, and implementation.
Analyse and identify issues, gaps, and suggest solutions.
Identify new best worldwide practices to implement innovative approaches within the Division.
Projects that focus on different functional areas.

Who we’re looking for

Bachelor’s degree in Business Administration, Finance, or a related field.
At least 4 years of experience in an operational role.
At least 2 years of experience in a people management role.
Experience in the trading or brokerage industry is a plus.
Extremely organized and structured.
Strong interpersonal skills to build and maintain relationships with various stakeholders.
An analytical mindset to identify issues, gaps, and suggest solutions for further implementation.
A forward-looking attitude to always work towards a long-term goal.
Ability to perform in a fast-paced environment.
Cultural maturity.
Adaptability - thinking and acting fast in response to changing demands. Ability to perform in a fast-paced environment.
A forward-looking attitude to always work towards a long-term goal.
Strong communication (interpersonal skills): Strong interpersonal skills make it easier to connect with people in the workplace, feel empathy, and be more compassionate.

What we offer along the way

Competitive salary and annual performance bonus.
Full relocation support for you and your family — flights, housing, visas, and legal assistance included.
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind.
Unlimited learning opportunities: external courses, English lessons, career and leadership development.
Education allowance covering school and kindergarten fees.
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave.
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones.
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar.
Employee share scheme — grow with us.
Branded MINI Cooper Countryman company car and private parking.
Free in-house sports clubs, Sanctum Club gym access, and jet skis.
Access to a Corporate doctor.
Exclusive discount program with cafes, gyms, and local services.
Expat tax perks: up to 50% income tax exemption.
Support with the naturalisation process for relocated employees.

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

9c:T1382,

Event Specialist

Why this role matters

You will be responsible for planning, coordinating, and executing internal corporate events that support company culture and employee engagement. You will also develop and implement internal communication activities that align with and support event execution. The role requires strong organisational skills, clear English communication, creative thinking, and close collaboration with stakeholders to contribute to a positive and engaging workplace environment.

What you'll actually do

Plan, organize, and execute corporate events, including Summer Festivals, Year-End Parties, conferences, culture workshops, and company-wide celebrations.
Collaborate with cross-functional teams to define event objectives, themes, and key messages.
Coordinate event logistics such as venue selection, catering, audiovisual equipment, transportation, and accommodations.
Develop event timelines, budgets, and manage expenses to ensure events are delivered within budgetary guidelines.
Manage event registration, attendee communication, and post-event surveys to gather feedback for continuous improvement.
Create and curate content related to Events for local internal communication channels, including email announcements, intranet, digital displays, and other platforms.
Craft compelling messages, announcements, and updates that effectively convey information to employees at all levels.
Monitor the effectiveness of internal communication efforts and make adjustments as necessary to improve engagement and information dissemination.
Cultivate and maintain relationships with vendors, suppliers, and partners to secure favorable terms and ensure the success of events.
Collaborate with leadership and key stakeholders to align event and communication strategies with organizational objectives.
Track and analyze key performance indicators (KPIs) related to event attendance, engagement rates, and internal communication effectiveness.
Provide regular reports on the success of events and internal communication initiatives, offering insights and recommendations for improvement.

Who we’re looking for

Bachelor’s or Master’s degree in Marketing or any related field
Minimum of 2 years of work experience in Event Management
Proven experience in event planning and execution, with technical knowledge in Audio/Visual logistics
Strong written and verbal communication skills
Fluent in English language
Excellent project management and organizational skills, with an eye for detail and the ability to prioritize and manage multiple tasks simultaneously.
Adaptive in the use of internal communication tools (company website, portal, email, slack, etc.)
Creative thinking and the ability to generate innovative ideas for events and communication strategies.
Strong interpersonal skills and the ability to work effectively with cross-functional teams and external vendors

What we offer along the way

Competitive salary and annual performance bonus
Full relocation support for you and your family — flights, housing, visas, and legal assistance included
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
Unlimited learning opportunities: external courses, English lessons, career and leadership development
Education allowance covering school and kindergarten fees
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
Employee share scheme — grow with us
Branded MINI Cooper Countryman company car and private parking
Free in-house sports clubs, Sanctum Club gym access, and jet skis
Access to a Corporate doctor
Exclusive discount program with cafes, gyms, and local services
Expat tax perks: up to 50% income tax exemption
Support with the naturalisation process for relocated employees

What your journey looks like

Intro call with Recruiter (30 minutes)
Tech interview (60 minutes)
Behavioural interview (60 minutes)

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

9d:T1d25,

Solution Architect (Trading)

Cyprus

Why this role matters

Solution Architect acts as an acknowledged expert in solution architecture, guiding development teams to create robust, scalable, and maintainable systems. Provides strategic input into the technological and architectural roadmap for the domain, and coordinates the adoption of architectural principles across teams.

The role's main goal is to establish a robust architectural framework, aligned with company strategy, that supports system performance and engineering excellence.

What you'll actually do

Design and define future architecture based on the strategic goals of the company, available resources, and identified gaps in the current development of the system.
Define how the system looks in the context of the business domain, aligning it with the global architecture of the entire company.
Collaborate with architects from other tribes to align architecture with company-wide approaches.
Translate business needs into architectural direction across project stages. Prepare architecture visions that describe the problem, objectives, assumptions, risks, non-functional requirements, and viable solution options.
Provide architectural input into business requirements, aligning domain needs with company strategy and defining technical implementation direction across project stages.
Advise on technology choices and manage their lifecycle within the domain, including assessment, adoption, exceptions, migration, and retirement in line with company standards and the Technology Radar.
Evaluate the architectural fit of LLM-based solutions and help teams move from experimentation to production-ready designs.
Assess designs and implementations against agreed architecture and quality criteria. Address security, availability, disaster recovery, and other relevant non-functional requirements early, involving specialist teams when needed. Close collaboration with DI, DBA, Sec, Infra is expected.
Identify and describe architectural problems from a technical debt perspective and create proposals for improvement, taking into account existing risks and development prospects. Contribute to technical discussions through code reviews and focused proofs of concept when they help validate architectural decisions.
Shape architectural procedures, coordinate standards across engineering teams, and educate engineers in design principles to elevate discipline maturity.

Who we’re looking for

Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.
Minimum of 5 years of experience in commercial software development and no more than 5 years ago.
Minimum of 1 year of experience as Tech Lead, Engineering Manager, Software Architect or Solution Architect.
Experience designing high-load, low-latency systems that process real-time market data, orders, executions, or positions, or comparable high-throughput customer-facing systems.
Ability to do code review in popular programming languages, especially using LLM.
Ability to implement on yourself focused proofs of concept to validate your decisions and proposals.
Experience working with the relevant technology stack: C++/C#/Java/Go or Python, PostgreSQL, Redis, Kafka, REST, GRPC, k8s, Nomad, Consul.
Above-average information security and anti-fraud skills.
Ability to create documents and knowledge of methods and tools for creating architectural artifacts.
Ability to contribute features to architectural tools and systems.
Understanding of trading flows and concepts such as pricing, order execution, account and position state, margin, and settlement.
Experience designing customer-facing journeys or platforms, including registration, authentication and verification, personal areas, or customer-facing APIs.
Understanding of customer identity and profile data, including data ownership, sensitive data protection, access control, and integrations with KYC or verification processes.
Ability to design integrations across domains and teams, including APIs, event-driven flows, and data pipelines; account for compatibility, data consistency, retries, and failure recovery.
Experience evaluating architecture against business and non-functional requirements such as performance, availability, security, scalability, and operational support.

Nice to have

Experience with broker or trading platforms, such as MT4, MT5, Exness Trading Backend (ExoT), or comparable systems.
Experience with order books, liquidity aggregation, hedging, execution routing, or trading data pipelines.
Experience with customer identity and access management, registration and onboarding flows, KYC, customer profile platforms, or personal-area architectures.
Experience with customer data platforms, profile reconciliation, event-based customer activity processing, or notification and communication platforms.
Experience evolving legacy systems while preserving compatibility and migrating services, APIs, or data models.

What we offer along the way

Competitive salary and annual performance bonus.
Full relocation support for you and your family — flights, housing, visas, and legal assistance included.
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind.
Unlimited learning opportunities: external courses, English lessons, career and leadership development.
Education allowance covering school and kindergarten fees.
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave.
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones.
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar.
Employee share scheme — grow with us.
Branded MINI Cooper Countryman company car and private parking.
Free in-house sports clubs, Sanctum Club gym access, and jet skis.
Access to a Corporate doctor.
Exclusive discount program with cafes, gyms, and local services.
Expat tax perks: up to 50% income tax exemption.
Support with the naturalisation process for relocated employees.

At Exness, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Exness is different. We make it smooth, supported, and truly life-changing.

What your journey looks like

Intro call with Recruiter (30 minutes).
System Design Interview (90 minutes).
Behavioural interview (60 minutes).

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

9e:T1aca,

Event Creative Producer

Own the creative development and delivery of corporate events for employees and company stakeholders, including celebrations, conferences, and engagement events. Translate company objectives and key messages into a concept, audience journey, content, and visual direction; coordinate creative specialists across physical and digital touchpoints. Partner with the event manager and technical director on schedule, budget, production, and safe delivery.

The role is based in our Limassol office, Cyprus office. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.

What you'll actually do

Interpret company objectives, key messages, and audience needs; develop the event concept, narrative, mood, and guest journey for corporate audiences.
Prepare concepts, references, presentations, and creative rationale for stakeholder review and approval.
Write clear briefs and coordinate designers, copywriters, art directors, video and motion teams, musicians, performers, and other creatives within the event team.
Set creative milestones, give specific feedback, and maintain consistent quality across deliverables without direct line management.
Direct the creative use of digital screens, video, motion graphics, projection mapping, interactive installations, event websites, and other digital event touchpoints.
Review layouts, storyboards, prototypes, and content for visual quality, usability, accessibility, brand consistency, and technical feasibility with specialist teams.
Oversee corporate event scripts, show content, scenography, décor, installations, performances, and branded assets from brief through final files and rehearsals.
Coordinate rights, source materials, formats, and approval requirements with the relevant internal teams and suppliers.
Plan creative deliverables, specialist resources, production dependencies, and review rounds against the event schedule and approved budget.
Flag scope, cost, and timing changes early; coordinate purchasing and contracts with the event manager and procurement owners.
Review designs and production samples, approve creative outputs within delegated authority, and verify that installations and content match the approved concept.
Attend rehearsals and key build stages; resolve creative issues on site with operations and technical specialists.
Work with the general producer, event manager, technical director, People, Internal Communications, Brand, Marketing, and PR teams to align the creative approach with company goals and approved messages.
Explain creative choices clearly, incorporate feedback, and document decisions and approvals.
Review employee and stakeholder feedback, audience engagement, and the quality of final delivery; identify improvements for future company events.
Follow relevant event, digital design, and entertainment trends and share practical ideas with the team.

Who we’re looking for

Bachelor’s degree or higher in a relevant field, or equivalent professional experience.
5+ years in creative production of corporate events, experiential marketing, design, advertising, or related fields, with a portfolio demonstrating concepts and delivered work.
Experience developing creative work for large-scale events and international audiences; experience with events of 1,000+ guests is preferred.
Strong knowledge of digital design principles, visual storytelling, typography, layout, motion design, and digital content formats for screens and event environments.
Working knowledge of Figma and Miro for briefs, reviews, and collaboration; ability to review work produced in Adobe Creative Cloud and understand 3D, video, projection, and interactive design workflows.
Ability to assess digital concepts for accessibility, audience usability, brand consistency, and technical feasibility; sound creative scheduling and budget awareness.
Strong creative judgment, clear presentation and feedback skills, attention to detail, and ability to turn abstract objectives into executable ideas.
Ability to coordinate multidisciplinary specialists, balance stakeholder feedback with creative coherence, and deliver under tight deadlines.
Upper-intermediate English (B2) or higher; confident communication with international stakeholders, suppliers, creative specialists, and technical teams.
Experience adapting creative work for multicultural employee groups, VIP guests, and other corporate audiences.

What we offer along the way

Competitive salary and annual performance bonus
Full relocation support for you and your family — flights, housing, visas, and legal assistance included
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
Unlimited learning opportunities: external courses, English lessons, career and leadership development
Education allowance covering school and kindergarten fees
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
Employee share scheme — grow with us
Branded MINI Cooper Countryman company car and private parking
Free in-house sports clubs, Sanctum Club gym access, and jet skis
Access to a Corporate doctor
Exclusive discount program with cafes, gyms, and local services
Expat tax perks: up to 50% income tax exemption
Support with the naturalisation process for relocated employees

At Exness, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Exness is different. We make it smooth, supported, and truly life-changing.

What your journey looks like

Intro call with Recruiter (30 minutes)
Tech interview (60 minutes)
Behavioural interview (60 minutes)

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

9f:Tc0f,

Your role at Exness:

VIP Customer Support Executive is a position operated by highly motivated and experienced individuals in customer support teams. The ideal candidate will be responsible for delivering exceptional customer service to high value client segments, ensuring they receive prompt, efficient and effective support in all their interactions with our company. The role will involve working closely with other departments and stakeholders to ensure that customer issues are resolved promptly and in a satisfactory manner.

You will:

Provide top-notch customer service to high value client segments via inbound chats, cases and outbound calls, ensuring their needs are met in a timely and efficient manner
Build and maintain relationships with clients, providing proactive support and identifying opportunities to keep our most profitable segments satisfied and engaged
Monitor open cases, customer accounts and proactively identify potential issues, working with other departments to resolve them quickly and effectively
Act as a point of contact for high value clients’ escalations and complex queries, providing guidance and support to clients as required, regardless of the cases raises by clients, CSEs or commercial team
Develop and maintain comprehensive knowledge and skill sets of our products and services, as well as industry trends and best practices
Provide coaching and support to other team members, sharing best practices and promoting a culture of continuous improvement

What we expect from you:

Exceptional customer service skills, with a passion for delivering a great customer experience
Strong communication skills, both written and verbal, with the ability to communicate effectively with clients and stakeholders at all levels
Excellent problem-solving skills, with the ability to think creatively and find solutions to complex issues
Ability to work independently and as part of a team, with a strong sense of ownership and accountability
Strong organizational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment
Strong attention to detail and accuracy, with a commitment to quality and excellence
Familiarity with CRM systems and customer support tools, with the ability to quickly learn new technologies and platforms

Your journey after applying:

TA Interview (30 minutes)
Final Interview (30 minutes)

Deadline of Application: 2nd November 2026 _(any application after this date will not be accepted)_

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

a0:T1b96,

Project Manager in Trading

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally.

Why this role matters

The Project Manager in Trading is responsible for supporting the successful delivery of operational initiatives, projects, and process improvements. The role combines project management, business analysis, stakeholder coordination, and operational excellence to improve efficiency, effectiveness, and scalability within the Trading Division. Working independently with minimal guidance, the Project Manager identifies operational challenges, analyzes data, develops practical solutions, and supports the implementation of initiatives aligned with divisional objectives. The role serves as a key contributor to divisional strategy execution through project delivery, KPI management, process optimization, and cross-functional collaboration.

The role is based in our Limassol office in Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.

What you'll actually do

Support end-to-end delivery of projects and initiatives within the Trading Division and participate in project ideation through data gathering, analysis, and identification of operational challenges and opportunities.
Contribute to solution development and supports implementation activities to ensure delivery within agreed timelines and objectives.
Build productive working relationships across functions and ensures stakeholder alignment throughout project lifecycles and facilitate effective collaboration to support successful delivery of initiatives and operational improvements.
Support the design and implementation of process enhancements that improve efficiency, scalability, quality, and effectiveness. Participate in automation and optimization initiatives aligned with divisional objectives.
Support the development, implementation, and monitoring of operational KPIs.
Analyze performance data, identifies trends, and provides insights that support business decision-making and operational improvements.
Maintain comprehensive project and operational documentation throughout initiative lifecycles.
Ensure documentation remains accurate, timely, and aligned with governance requirements to support transparency, reporting, and decision-making.
Support communication of project outcomes, operational changes, and strategic initiatives.
Develop presentations, reports, and communication materials tailored to different audiences and supports stakeholder adoption of changes and improvements.

Who we’re looking for

Bachelor’s Degree in Business Management, Strategic Management, Economics, Finance, Project Management, or a related field.
3+ years of experience in project management, business operations, consulting, operational excellence, business transformation, or related disciplines.
Experience within fintech, financial services, trading, brokerage, or consulting environments is considered advantageous.
Previous experience within Big 4 consulting firms or management consulting organizations is highly desirable.
Strong project coordination and delivery skills with analytical and problem-solving capabilities.
Ability to gather, interpret, and present business and operational data.
Experience conducting business analysis and process mapping.
Knowledge of KPI development, performance reporting, process improvement, workflow optimization, and business case preparation.
Strong Microsoft Excel and PowerPoint skills, with experience in executive reporting and presentations; familiarity with Power BI, Tableau, AI, machine learning, and automation technologies is an advantage.
English level B2+.
Strong communication, stakeholder management, presentation, and relationship-building skills, with structured problem-solving and critical-thinking abilities.
Excellent organizational, planning, and multitasking skills, with high attention to detail, adaptability, resilience, curiosity, and the ability to work independently.

What we offer along the way

Competitive salary and annual performance bonus.
Full relocation support for you and your family — flights, housing, visas, and legal assistance included.
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind.
Unlimited learning opportunities: external courses, English lessons, career and leadership development.
Education allowance covering school and kindergarten fees.
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave.
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones.
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar.
Employee share scheme — grow with us.
Branded MINI Cooper Countryman company car and private parking.
Free in-house sports clubs, Sanctum Club gym access, and jet skis.
Access to a Corporate doctor.
Exclusive discount program with cafes, gyms, and local services.
Expat tax perks: up to 50% income tax exemption.
Support with the naturalisation process for relocated employees.

What your journey looks like

Intro call with Recruiter (30 minutes).
First Technical Interview (60 minutes).
Second Technical interview (60 minutes).
Behavioural Interview (60 minutes).
Final Interview (30 minutes).

What it's like here

Curious about what working at Exness really looks like? Follow us on Instagram and LinkedIn.

We share the real Exness experience - our people, ideas, moments, and everything in between.

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

a1:T10c6,

Customer Support Executive (Native Arabic + Turkish)

Malaysia

Customer Relations & Service

Your role at Exness:

You will provide support and issue resolution by ensuring excellent service is provided across all types of communications to our existing clients. You will answer all technical support questions, handle requests, and maintain a good company image. You can begin working remotely from your home city or any other location and relocate to work in the Southeast Asia support office after the first 2 or 3 months.

You will:

Process client requests and solve issues via live chat, phone call, and email by navigating multiple programs while paying attention to accuracy and detail.
Escalate the issue to the appropriate specialist when needed via Salesforce or Jira.
Update clients on their request status accordingly.
Verify documents submitted by clients within specific regions on an hourly basis.
Prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
Understand the company's business functions and roles by attending company seminars and meeting the required assessment target.
Achieve quarterly KPI targets set by the CS manager.
Perform other ad hoc tasks assigned by the manager.

What makes you a great fit:

Good communication skills in Arabic (native), Turkish, and English language.
Strong client-facing and communication skills
Troubleshooting and multitasking skills
Customer service orientation
Bachelor’s degree in business administration or related field
Self-motivated and highly reliable

What we offer along the way:

Competitive and attractive compensation
Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
Generous time off, including 21 days of annual leave and paid sick leave
Allowance for sports club memberships or other physical exercise activities
Holiday flight tickets and accommodation coverage (within the yearly limit)
Meal and transportation allowance
Education allowance for your children’s school and kindergarten fees
Outstanding team-building experiences and corporate parties

Your journey after applying:

Interview with the Talent Acquisition team (up to 40 minutes)
English test (up to 30 minutes)
Written assessment (1 day)
Interview with the trainer (15 minutes)
Final interview (1 hour)

Sounds like you? Apply.

Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand.

At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we embrace the richness of our diverse team, respecting each individual and promoting gender equality for all genders in our workforce.

a2:T1635,

Trading Core Support Engineer

Why this role matters

A Trading Core Support Engineer is responsible for the administration, stability, and continuous improvement of core trading systems, including execution engines, LP connectivity, and data infrastructure. The role combines advanced technical support, automation, and system-level expertise, ensuring reliable trading operations and contributing to the evolution of trading platforms.

The role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.

What you'll actually do

Maintain and operate core trading systems (execution engines, LP connectivity, databases, client applications).
Ensure high availability and performance through advanced monitoring setup (e.g., Grafana, Prometheus) and proactive system health management.
Investigate and resolve complex technical and trading-related issues.
Identify anomalies in pricing, execution, and system behavior, perform root cause analysis, and implement fixes to prevent recurrence.
Work closely with Risk Monitoring, Engineering, and Product teams to respond to incidents, support trading operations, and ensure timely resolution of critical issues in real-time environments.
Support delivery and testing of new features and components.
Collaborate with engineering and DevOps teams to bring new services into production.
Provide expert knowledge, maintain documentation, and support internal teams.
Develop scripts and tools to automate routine tasks and improve operational efficiency.
Contribute to CI/CD pipelines and infrastructure improvements using DevOps practices and tools.

Who we’re looking for

Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
3+ years of experience with MetaQuotes platforms (MT4, MT5) or similar
3+ years of experience in brokerage trading environments (LPs, execution engines, DBs, client applications)
Experience with monitoring tools (Grafana, Prometheus or similar)
Scripting/programming skills (Python, R, Bash, PowerShell, Git)
Experience with DevOps tools (CI/CD, HashiCorp, TeamCity or similar)
Experience with databases (PostgreSQL, ClickHouse or similar)
Strong understanding of Forex, CFDs, and OTC products
Understanding of B2C and B2B models
Basic data analysis skills (Python, Excel, charting)
Experience in using AI Tools for daily tasks and analysis

What we offer along the way

Competitive salary and annual performance bonus
Full relocation support for you and your family — flights, housing, visas, and legal assistance included
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
Unlimited learning opportunities: external courses, English lessons, career and leadership development
Education allowance covering school and kindergarten fees
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
Employee share scheme — grow with us
Branded MINI Cooper Countryman company car and private parking
Free in-house sports clubs, Sanctum Club gym access, and jet skis
Access to a Corporate doctor
Exclusive discount program with cafes, gyms, and local services
Expat tax perks: up to 50% income tax exemption
Support with the naturalisation process for relocated employees

At Exness, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Exness is different. We make it smooth, supported, and truly life-changing.

What your journey looks like

Intro call with Recruiter (30 minutes)
Technical interview 1 (60 minutes)
Technical interview 2 (60 minutes)
Behavioural interview (60 minutes)

What it's like here

Curious about what working at Exness really looks like? Follow us on Instagram and LinkedIn.

We share the real Exness experience - our people, ideas, moments, and everything in between.

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

a3:Td35,

Payments Operations Specialist

Uruguay

Why this role matters

The Payment Operations Specialist at Exness ensures the smooth and secure execution of client payment transactions within the company’s financial ecosystem. The role focuses on monitoring, processing, and troubleshooting client deposits and withdrawals while identifying potential abuse or fraud. Its main goal is to maintain a controlled and trustworthy payments environment that enhances clients’ overall experience with Exness.

The role is based in our office in Montevideo, Uruguay

What you'll actually do

Process withdrawals (pendings) – top priority task (at least 50% of work time). Support customer queries through the case management system related to deposits and withdrawals.
Identify and resolve issues related to transaction processing by conducting analysis and following troubleshooting procedures.
Take relevant action in case of PSP downtime or unscheduled maintenance (e.g., turning off or switching provider).
Assist PSPs by providing sufficient information (transaction details, error messages, screenshots captured by customers) to carry out investigations on their side.
Act as the main point of contact for existing PSPs and communicate with them through various channels (phone, email, chat).
Collaborate with relevant departments to follow up and close payment-related cases.
Analyze data to identify irregular client activity patterns and abnormal behavior.
Collate information to identify potential system faults and prevent abuse issues.
Work with internal teams to enhance operational efficiency and payment processes.
Contribute to maintaining a secure, compliant, and client-centric payments operation.

Who we’re looking for

Bachelor’s degree in Finance, Business Administration, or a related field would be an advantage.
Experience in payment operations, financial services, or transaction processing is preferred.
1–3 years of relevant experience expected.
Analytical and attention to details.
Proficiency in English (oral and written).
Good organizational and administrative abilities.
Excel/Google Sheets and Docs proficiency.
Problem-solving skills.
Excellent communication and people skills.
Initiative, communicative team player.
Combine a pleasant personality with a dynamic professional attitude.
Eager to learn and develop.
Flexibility to work shifts (morning, evening, night) and weekends as per the schedule.
Adaptability to work on public holidays (with compensation in leave days).
PSPs, Customer Support

What your journey looks like

Intro call with Recruiter (30 minutes)
Team Interview (45 minutes)
Final interview (45 minutes)

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

a4:T170b,

Solution Architect (Payments)

Why this role matters

Our Payments department processes millions of transactions per day across hundreds of payment methods, including crypto. We also use AI and ML in our payment systems, for example fraud detection, smart payment routing, risk scoring. We're looking for a hands-on architect who will own the architecture of the payments domain: from designing the target state to writing the first lines of code in a proof of concept. You won't just draw diagrams - you'll build things too. You'll work side by side with nine engineering teams, review their code and designs, and make sure our systems stay reliable, scalable, and easy to change as we grow.

The role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.

What you'll actually do

Own the target architecture of the Payments domain, aligned with company strategy and the company-wide architecture.
Drive the technical roadmap for the domain: find gaps, prioritise improvements, and split large projects into clear delivery stages.
Build and review: create proofs of concept, test new technologies, and review code and designs.
Design solutions for areas: crypto payments, KYC flows, and AI/ML-based features, from idea to production.
Work with the business from day one: help product teams and stakeholders turn business needs into solid technical solutions.
Manage architectural tech debt: make it visible, explain the risks, and agree on a plan with the teams.
Contribute to company-wide technology decisions together with architects from other tribes: shared standards, technology choices, and technology lifecycle.
Raise the engineering level: mentor engineers in system design, run design reviews, and introduce practices such as RFCs and ADRs.

Who we’re looking for

8+ years in software engineering, including 2–3+ years designing systems as an architect, tech lead, or head of development.
You've written production code in the last 2 years and still enjoy it.
Strong skills in Python or Go, and the ability to read and review code in the other.
Experience with high-load, low-latency, high-availability distributed systems.
Hands-on experience with our core stack: PostgreSQL, Redis, Kafka, REST/gRPC, Kubernetes.
Good understanding of distributed systems patterns: idempotency, sagas, outbox, consistency trade-offs, resilience patterns.
Practical knowledge of security for financial systems: encryption, tokenisation, secrets management, and familiarity with PCI DSS.
Ability to explain complex trade-offs clearly, both in writing (RFCs, ADRs, C4 diagrams) and to non-technical people.
Ability to influence teams without formal authority.
Fluent English: you'll write design documents and communicate with stakeholders.

Nice to have

Experience integrating ML models into production systems (model serving, feature stores, real-time scoring).
Experience with KYC processes and integrations with KYC providers (identity verification, document checks, onboarding flows).
Experience building payment systems: PSP/acquirer integrations, card schemes, ledgers, reconciliation.
Experience with AML: transaction monitoring, sanctions screening.
Experience with crypto payments or blockchain integrations (wallets, on/off-ramp, custody).
Experience with trading or broker systems.
Experience with Temporal, Clickhouse.

What we offer along the way

Competitive salary and annual performance bonus.
Full relocation support for you and your family — flights, housing, visas, and legal assistance included.
Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind.
Unlimited learning opportunities: external courses, English lessons, career and leadership development.
Education allowance covering school and kindergarten fees.
21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave.
Employee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones.
“Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar.
Employee share scheme — grow with us.
Branded MINI Cooper Countryman company car and private parking.
Free in-house sports clubs, Sanctum Club gym access, and jet skis.
Access to a Corporate doctor.
Exclusive discount program with cafes, gyms, and local services.
Expat tax perks: up to 50% income tax exemption.
Support with the naturalisation process for relocated employees.

What your journey looks like

Intro call (up to 60 minutes).
Technical interview (60 minutes).
System design interview (90 minutes).
Behavioural interview (60 minutes).

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

To help us manage this process securely, please do not share this job link externally.

Thank you!

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