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At bsport we empower the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology. Our platform enables our partners to manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.

Join bsport at one of the most exciting stages of its journey: backed by €30 million in funding, the company is accelerating its international expansion and redefining the future of fitness and wellness tech.

The role

At bsport, we're on a mission to empower fitness and wellness businesses with the tools they need to grow, operate efficiently, and deliver exceptional customer experiences.

As an Onboarding Specialist, you will be the first point of contact for new clients after they sign with bsport. Your role is to ensure a smooth and successful transition onto our platform by guiding and helping clients through the onboarding journey from initial setup to first successful usage.

You will work closely with Account Managers and Support to deliver a seamless client experience and set the foundation for long-term success.

What you will own

Client Implementation
- Manage the onboarding process for new clients
- Guide and help clients through platform setup, integrations, and data migration.
Training & Enablement
- Deliver tailored training sessions for managers, staff, and instructors.
- Ensure clients are comfortable and confident using the platform.
- Take care of any tasks that could be perceived as a burden by the client
Project Coordination
- Track and manage onboarding milestones, ensuring deadlines are met.
- Collaborate with internal teams (Care, AM, Product) to resolve issues quickly.
Client Success Foundation
- Identify client needs early and provide proactive recommendations.
- Ensure a smooth handover to Account Managers post-onboarding.
Process Improvement
- Document onboarding best practices and contribute to continuous process optimisation.
- Share feedback with Product and CSM to improve client experience.

You would be great fit if you have

1 year of experience in client onboarding, implementation, or project coordination, ideally in SaaS or tech.
Strong communication skills in the language of the market and English (other European languages, especially German, French, or Spanish, are a plus).
Solid organisational and project management skills, with the ability to handle multiple onboardings in parallel.
Customer-centric mindset with patience and empathy for guiding clients through change.
Comfort with technical topics such as integrations, data migration, and platform setup (training will be provided).
Proactive, hands-on, problem-solving attitude with attention to detail.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

☀️ A great place to work, live and connect
Office on Passeig de Gràcia · 1 remote day/week + 15 extra days/year · Summer Fridays in August · an international team across Europe, the US and APAC.

Why join bsport?

Join at a pivotal moment. We have the ambition to raise our next funding round in 2027, making 2026 one of the most exciting and impactful years in our journey. Your work will directly shape our customers' first experience with bsport and have a visible impact on the company's growth before we become a much larger organization.

Help customers succeed with a market-leading product. You'll onboard clients onto the most advanced AI-powered platform in the fitness and wellness industry, helping them streamline their operations and unlock long-term success from day one.

Grow your career faster. As bsport continues to scale across more than 40 countries, you'll have the opportunity to develop your expertise in customer onboarding, project management, and SaaS implementation, with clear career paths into Customer Success, Account Management, or leadership roles.

Use AI every day. From preparing customer training sessions to documenting implementations and streamlining workflows, AI is embedded into your daily work so you can spend more time supporting customers and delivering an exceptional onboarding experience.

The hiring process

First chat with Charlotte, Talent Acquisition (30’)
Interview with the Team Leader
Interview with the Country Manager

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

91:T1635,

We are bsport. The place to be!

bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.

Since we launched in 2019, we have already achieved the following:

We’ve built a community of over 7 million users
In December 2024 we have finalised the biggest Series B (€30 million)🏆
Grown our team to more than 170 employees

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role:

Join bsport's DACH team at a moment when boutique fitness has never been more exciting. Pilates reformer studios, yoga collectives, and wellness concepts are among the fastest-growing, most talked-about businesses in Germany, Austria and Switzerland right now and you'll be the one connecting with the founders and studio owners building this movement.

You'll join a young, ambitious, and tight-knit team that genuinely supports each other-the kind of place where your ideas are heard, your growth is a priority, and showing up as yourself is part of the culture. We combine independence with real team spirit: you'll own your pipeline, but you'll never be doing it alone.

Career progression here is fast and transparent. As an SDR, you'll move from Junior to Confirmed to Senior SDR-often within a year-with each step bringing more responsibility, more influence, and a bigger bonus. From Senior SDR, the path opens up to Junior AE or Team Leader SDR roles. You're in the driver's seat of your own career.

What will be your impact:

Prospect boutique fitness, pilates, and yoga studios across the DACH region, researching the market to spot new revenue opportunities.
Reach out to studio owners and managers by email to spark interest in bsport's platform.
Cold call potential clients to introduce bsport and understand their needs.
Use Instagram and LinkedIn to connect with studio founders and decision-makers- many of whom are building beautiful, community-driven brands you'll genuinely enjoy discovering.
Share market insights and trends with our Sales and Operations teams.
Manage and track your pipeline in Salesloft, staying organized and on top of your outreach.
Get creative with video and personalized outreach to stand out and build real connections with prospects.

You would be great fit if you have:

Experience in sales, customer service, or another client-facing role-bonus points if it's in a high-growth, startup, or wellness/fitness environment.
Native-level German and fluent English.
You take initiative, love a fast pace, and aren't afraid to figure things out as you go.
You're organized, precise, and communicate with warmth and clarity- in writing and out loud.
You bring creative energy: new ideas, new angles, and the confidence to pitch them.
You're comfortable with digital tools and sales software (CRM, LinkedIn, email platforms).
You can juggle a high volume of outreach without losing quality or personal touch.
An interest in fitness, wellness, or the pilates/yoga world is a real plus-you'll be talking to this community every day.

What We Offer

We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

Attractive compensation package-Competitive salary packages based on your experience and role.
Work-life harmony-Hybrid model with 1 remote day to support balance and flexibility.
Broaden your horizons with 15 days a year to work from abroad, wherever inspiration takes you.
Sharpen your edge with a €250/month AI budget to spend on the tools that make you faster and better at your job.
Move your body your way with Wellhub, giving you access to thousands of gyms, studios and wellness apps across Germany.
Diverse, fun-loving team-Multicultural colleagues, after-work events, team-building and more.
Super central office-based right in the heart of Berlin at Kronenstraße 63, 10117 Berlin.

🌈🌍 Diversity is one of our most valuable assets, and we are committed to fostering an inclusive environment where everyone can contribute their best work. We welcome applicants from all backgrounds, identities, and experiences to help us build a more inclusive, equitable team.

If you’re excited about this role but don’t meet every qualification, we encourage you to apply-curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

92:T15d3,

We are bsport. The place to be!

Since we launched in 2019, we have already achieved the following:

We’ve built a community of over 7 million users
We have finalized the biggest Series B this year (€30 million)🏆
Grown our team to more than 200 employees

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role:

Joining the UK team means diving into one of bsport’s most critical and competitive markets. Although bsport has a strong foothold here, the UK market faces intense competition from European and American companies, making it an exciting environment for those who thrive on challenges and are eager to grow. This is the perfect market to sharpen your sales skills and learn what it takes to succeed in a high-stakes, fast-paced environment. Here, you’ll gain valuable experience that will set a strong foundation for your future in sales.

As part of this team, you’ll join a young, dynamic network of driven professionals who are deeply committed to excellence, collaboration, and sustained growth. You’ll find a supportive environment that values independent thinking and teamwork, empowering you to make a tangible impact on bsport’s journey to become a leader in the UK.

One of the exciting aspects of being part of our team is the clear career progression and growth opportunities. As an SDR, you have the chance to advance through levels-from Junior SDR to Confirmed SDR, and then to Senior SDR-all within the span of a year. With each progression, you gain more responsibility, increase your influence, and have a direct impact on your bonus structure. After reaching Senior SDR, there are exciting opportunities to grow into roles like Junior AE or Team Leader SDR, putting you in control of your career journey.

🎯 What will be your impact:

Prospect accounts and identify potential new revenue segments for your region by researching and analyzing market opportunities.
Conduct targeted email outreach to engage prospects and spark interest in bsport’s solutions.
Cold call potential clients to introduce bsport and qualify leads based on their needs.
Use LinkedIn and Instagram to connect with key decision-makers, starting conversations and driving interest.
Leverage video and other media outreach methods to personalize communication and increase engagement with prospects.

🌟You would be great fit if you have:

A degree (Bachelor’s or higher).
Have at least 1 year of experience in sales, customer service, or similar client-facing roles, ideally in a high-growth or startup environment.
Speaking English natively
Have a good understanding of the UK & Ireland market, including local communication styles, consumer behaviour, and business culture
Enjoy taking initiative and achieving results in a fast-paced environment..
Thrive on challenges and are eager to develop your skills in a dynamic market.
Can work independently while contributing to a strong team spirit and collaboration.
Are organised, precise, and demonstrate excellent communication skills in both written and verbal forms.
Have a creative mindset: creative people share ideas, suggest solutions, and are not afraid to innovate! .
Comfortable with digital tools and sales software (CRM, LinkedIn, Email platforms, etc.).
Able to multitask and prioritize effectively, managing a high volume of outreach without compromising quality.

Diversity is one of our most valuable assets, and we are committed to fostering an inclusive environment where everyone can contribute their best work. We welcome applicants from all backgrounds, identities, and experiences to help us build a more inclusive, equitable team.

If you’re excited about this role but don’t meet every qualification, we encourage you to apply-curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

Please provide your CV in English.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

☀️ A great place to work, live and connect
15 extra days/year · Summer Fridays in August · an international team across Europe, the US and APAC.

93:T1231,

The role

This role is built for someone who thinks in leverage. You won't be managing a handful of accounts with white-glove attention. You'll own several hundred, and your edge will be knowing exactly where to spend your time, using data and automation to cover the rest. If you get energy from building systems that scale instead of grinding through a to-do list, you'll thrive here.

What you will own

Own a high-volume portfolio of SMB studios and be accountable for keeping them and growing them.
Prioritize ruthlessly: spot the accounts most at risk and most ready to expand, and act on them first.
Drive retention and uncover upsell opportunities through usage and intent signals, not guesswork.
Build low-touch, repeatable playbooks and lean on AI and tooling to extend your reach.
Keep your book clean and your pipeline honest so the whole team can move faster.
Flag risks early and feed what you learn back into how we work.

You would be great fit if you have

A sharp sense of prioritization and the autonomy to run your own book.
A data-driven instinct: comfortable letting signals decide where you act.
Strong CRM discipline and a genuine pull toward automating the repetitive stuff.
The ability to manage at scale without losing the human touch.
Clear, concise communication that lands at volume.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

Why bsport

Join at a pivotal moment. We have the ambition to raise our next funding round in 2027, making 2026 one of the most exciting and impactful years in our journey. Your individual performance will have a visible impact on the company's growth before we become a much larger organization.
Own and grow your portfolio. From driving product adoption and customer engagement to identifying upsell and expansion opportunities, you'll have a direct impact on customer retention, satisfaction, and revenue growth.
Learn every week. We invest heavily in your success through regular one-to-one coaching, team training sessions, and continuous feedback from experienced managers.
Use AI every day. From preparing for customer meetings and analysing account health to identifying growth opportunities and creating tailored proposals, AI is embedded into your workflow so you can spend less time on admin and more time building strong customer relationships.

The hiring process

First chat with Charlotte, Talent Acquisition (30’)
Interview with the Team Leader
Interview with the Country Manager
(optional) Interview with the Head of Customer and Growth

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

94:T176b,

The role

At bsport, we're on a mission to empower fitness and wellness businesses with the tools they need to grow, operate efficiently, and deliver exceptional customer experiences.

You will work closely with Account Managers and Support to deliver a seamless client experience and set the foundation for long-term success.

What you will own

Client Implementation
- Manage the onboarding process for new clients
- Guide and help clients through platform setup, integrations, and data migration.
Training & Enablement
- Deliver tailored training sessions for managers, staff, and instructors.
- Ensure clients are comfortable and confident using the platform.
- Take care of any tasks that could be perceived as a burden by the client
Project Coordination
- Track and manage onboarding milestones, ensuring deadlines are met.
- Collaborate with internal teams (Care, AM, Product) to resolve issues quickly.
Client Success Foundation
- Identify client needs early and provide proactive recommendations.
- Ensure a smooth handover to Account Managers post-onboarding.
Process Improvement
- Document onboarding best practices and contribute to continuous process optimisation.
- Share feedback with Product and CSM to improve client experience.

You would be great fit if you have

1 year of experience in client onboarding, implementation, or project coordination, ideally in SaaS or tech.
Strong communication skills in the language of the market and English (other European languages, especially German, French, or Spanish, are a plus).
Solid organisational and project management skills, with the ability to handle multiple onboardings in parallel.
Customer-centric mindset with patience and empathy for guiding clients through change.
Comfort with technical topics such as integrations, data migration, and platform setup (training will be provided).
Proactive, hands-on, problem-solving attitude with attention to detail.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

Why join bsport?

The hiring process

First chat with Charlotte, Talent Acquisition (30’)
Interview with the Team Leader
Interview with the Country Manager

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

95:T1231,

The role

What you will own

Own a high-volume portfolio of SMB studios and be accountable for keeping them and growing them.
Prioritize ruthlessly: spot the accounts most at risk and most ready to expand, and act on them first.
Drive retention and uncover upsell opportunities through usage and intent signals, not guesswork.
Build low-touch, repeatable playbooks and lean on AI and tooling to extend your reach.
Keep your book clean and your pipeline honest so the whole team can move faster.
Flag risks early and feed what you learn back into how we work.

You would be great fit if you have

A sharp sense of prioritization and the autonomy to run your own book.
A data-driven instinct: comfortable letting signals decide where you act.
Strong CRM discipline and a genuine pull toward automating the repetitive stuff.
The ability to manage at scale without losing the human touch.
Clear, concise communication that lands at volume.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

Why bsport

Join at a pivotal moment. We have the ambition to raise our next funding round in 2027, making 2026 one of the most exciting and impactful years in our journey. Your individual performance will have a visible impact on the company's growth before we become a much larger organization.
Own and grow your portfolio. From driving product adoption and customer engagement to identifying upsell and expansion opportunities, you'll have a direct impact on customer retention, satisfaction, and revenue growth.
Learn every week. We invest heavily in your success through regular one-to-one coaching, team training sessions, and continuous feedback from experienced managers.
Use AI every day. From preparing for customer meetings and analysing account health to identifying growth opportunities and creating tailored proposals, AI is embedded into your workflow so you can spend less time on admin and more time building strong customer relationships.

The hiring process

First chat with Charlotte, Talent Acquisition (30’)
Interview with the Team Leader
Interview with the Country Manager
(optional) Interview with the Head of Customer and Growth

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

96:T110c,

The role

You’ll be the first point of contact for customers, helping them solve problems and get the most out of our product. You’ll combine empathy, curiosity, and problem-solving to deliver an outstanding customer experience, while working closely with other teams to tackle more complex issues and make things better for everyone.

What you will own

First contact on every conversation
- Pick up Fin handoffs and new conversations in chat and email.
- Solve standard requests: passes, subscriptions, bookings, members, invoices to members, branded app how-to, payment status.
Clean escalations
- When a case needs a decision or an investigation, you escalate it to Level 2 with everything they need.
- Once the case is escalated correctly, Level 2 owns the client and the conversation until it is closed.
Feedback
- Flag recurring questions and missing help centre content.

You would be great fit if you have

Customer support experience: 1+ year in customer support, ideally in software.
Language skills: Native French and English.
Excellent communication: You write clearly and warmly, show empathy, and remain patient when helping customers under pressure.
Product curiosity: You enjoy learning products in depth and can turn that knowledge into practical solutions for customers.
Nice to have: Fitness or wellness background, intercom experience or a third language.

Schedule:

Full-time, 40 hours per week, following a rotating schedule:

Two weeks per month: Monday to Friday 9:00 am - 6:00 pm
Two weeks per month (weekend rota):
- Wednesday to Friday: 9:00 am – 6:45 pm
- Saturday: 9:00 am – 2:00 pm (Work from home)
- Sunday: 9:00 am – 6:45 pm (Work from home)
- Monday and Tuesday: Days off.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

The hiring process

Introduction call with Charlotte, talent acquisition
First interview with Rachel, your future team leader
Second interview with Taninna, Head of CSM

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

97:T1d13,

We are bsport. The place to be!

Since we launched in 2019, we have already achieved the following:

We’ve built a community of over 7 million users 🤝
In December 2024 we have finalised the biggest Series B (€30 million)🏆
Grown our team to more than 200 employees 🚀
Experienced strong worldwide growth (75% YoY) and rapid geographical expansion (+20 countries)

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the team

The Data team turns bsport's data into better decisions for two audiences: bsport's own teams (leadership, product, CSM, sales, marketing, finance), and the studios themselves, through the reporting built into our product.
Over the past two years, we have built trusted foundations: a certified semantic layer with shared metric definitions, and an AI-powered self-serve that lets anyone find answers on their own.
We are now moving from describing what happened to proving what works and recommending what to do next. That is where you come in.

About the role:

You will be the team's first Product Analyst, with an analytics engineering mindset: you build the analysis-specific datasets you need on top of certified models, then turn them into decisions. You will own causal measurement at bsport: telling product and leadership which changes had real impact, for whom, and what to do next.

In practice, you will:

Size opportunities before they are built: estimate the potential impact of roadmap bets so product can prioritize on evidence, not intuition.
Make launches measurable by design, by partnering with product and engineering: progressive rollouts, tracking of who got what and when, success metrics agreed upfront.
Own your analyses from plan to execution, including the data they rely on: eligibility, exposure and outcomes tables.
Measure the real impact of product features on studio retention, revenue and activation, choosing the right method for each situation: experiments when we can randomise, observational methods when we cannot.
Investigate when key metrics move unexpectedly: separate signal from noise, find root causes, and recommend what to do.
Translate analytical findings into actionable recommendations, decision tools and guardrails.
Raise statistical literacy across the company, and say clearly when the data cannot answer a question.

Why join

Start from solid ground: our data models are reliable and tested, so you spend your time on analysis, not on cleaning data.
See your impact: your work feeds straight into product roadmap decisions.
Build the function: this is a new role at bsport, with room to shape the methods and tools.

You might be a great fit if you

Have 4+ years in decision science, product data analytics or a similar role.
Have hands-on experience with causal inference in a business setting (A/B tests, geo experiments, difference-in-differences, regression analysis…)
Write production-grade SQL and have solid data modeling experience.
Are fluent in Python for statistical analysis.
Have delivered analyses that changed real decisions, and pick the simplest method that is good enough.
Can explain uncertainty in plain language, and turn a confidence interval into a recommendation a PM or CPO can act on.
Enjoy autonomy and ownership.

Bonus points if you have

Experience in B2B SaaS or marketplace products.
Worked with Databricks and dbt.

What success looks like

First 3 months: you have agreed with product leads on the top decisions to measure, and have started an analysis on one of them, such as measuring how much a feature launch changed things for the studios that got it.
First 6 months: new product launches always come with a measurement plan, and our Analytics Engineers reuse your methods.
First year: our key initiatives of the year have a measured outcome, with a clear answer to "did it work, and for whom?", and these results feed our planning for the next year.

Stack

Languages: SQL, Python
Data platform: Databricks, Apache Airflow
Transformation: dbt Core, medallion architecture (bronze, silver, gold)
Data quality: dbt tests, Elementary
BI & self-serve: Metabase, Sigma, Databricks Genie, internal AI data agents
Experimentation & causal analysis: to be built with you
Cloud: AWS

Our Hiring Process:

👋🏼 Interview with Talent Acquisition
🎙️ Manager interview (Live case study) 1h
🧑🏽‍💻 Live Coding (SQL + Python) 1.30h
Interview with Adrien. 30 min
📐 CPO interview (Stakeholder) 30 min
🤝 Reference checks

If you’re excited about this role but don’t meet every qualification, we encourage you to apply-curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

What We Offer

We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

💵 Attractive compensation package
Competitive salary packages based on your experience and role.

💻 Work-Life harmony
Hybrid model with 3 days per week in the office

🌎 Work from anywhere
Enjoy up to 15 days of remote work from abroad each year.

💪🏽 Exclusive perks
Stay active with a specially discounted HelloCSE membership.

🌍 Diverse fun loving team
Multicultural colleagues, after-work events, team-building & more.

98:T119a,

The role

You’ll provide expert, client-facing support to partners using their branded mobile apps. You’ll troubleshoot and resolve complex issues that Level 1 support cannot solve, communicate solutions clearly in writing, and follow up proactively until partners confirm everything is working as expected.

As part of the Customer Experience Branded App team, you’ll contribute to building, publishing, and maintaining branded mobile apps, ensuring a smooth, reliable experience for every partner.

What you will own

Partner inquiries escalated by Level 1 (Intercom and email)
- Specialised support on live branded apps.
- Troubleshooting Google Developer Account (GDA) and Apple Developer Program (ADP) issues: verification, access, setup.
- Investigating app suspensions, rejections and policy issues from Apple or Google, and guiding the partner through what they need to do.
- Back Office checks to verify configurations and find the cause.
- Following up with partners on Android testing participation when it blocks their app.
Case ownership
- Owner named the same day; partner updated every 48 hours until resolution.
- Clear case documentation; complex or blocking issues escalated with full context.
Knowledge and feedback
- Internal troubleshooting guides and how-to content so Level 1 answers simple app questions.
- Recurring issues and partner pain points logged and shared with the Branded App team.

You would be great fit if you have

Customer support experience or another client-facing role.
Excellent written communication: you explain technical topics clearly.
Strong organisation: you can manage multiple requests at once, prioritise effectively, and thrive in a fast-paced environment.
Customer-first mindset o delivering an excellent partner experience.
Language skills: You’re fluent in English and also speak French or Spanish.
Nice to have: Knowledge of mobile apps and app store ecosystems (App Store Connect, Google Play Console)

What we offer:

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

The hiring process

Introduction call with Charlotte, talent acquisition
First interview with Chloé, your future team leader
Second interview with Taninna, Head of CSM

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

99:T1d16,

We are bsport. The place to be!

Since we launched in 2019, we have already achieved the following:

We’ve built a community of over 7 million users 🤝
In December 2024 we have finalised the biggest Series B (€30 million)🏆
Grown our team to more than 200 employees 🚀
Experienced strong worldwide growth (75% YoY) and rapid geographical expansion (+20 countries)

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the team

About the role:

You will be the team's first Decision Scientist, with an analytics engineering mindset: you build the analysis-specific datasets you need on top of certified models, then turn them into decisions. You will own causal measurement at bsport: telling product and leadership which changes had real impact, for whom, and what to do next.

In practice, you will:

Size opportunities before they are built: estimate the potential impact of roadmap bets so product can prioritize on evidence, not intuition.
Make launches measurable by design, by partnering with product and engineering: progressive rollouts, tracking of who got what and when, success metrics agreed upfront.
Own your analyses from plan to execution, including the data they rely on: eligibility, exposure and outcomes tables.
Measure the real impact of product features on studio retention, revenue and activation, choosing the right method for each situation: experiments when we can randomise, observational methods when we cannot.
Investigate when key metrics move unexpectedly: separate signal from noise, find root causes, and recommend what to do.
Translate analytical findings into actionable recommendations, decision tools and guardrails.
Raise statistical literacy across the company, and say clearly when the data cannot answer a question.

Why join

Start from solid ground: our data models are reliable and tested, so you spend your time on analysis, not on cleaning data.
See your impact: your work feeds straight into product roadmap decisions.
Build the function: this is a new role at bsport, with room to shape the methods and tools.

You might be a great fit if you

Have 4+ years in decision science, product data analytics or a similar role.
Have hands-on experience with causal inference in a business setting (A/B tests, geo experiments, difference-in-differences, regression analysis…)
Write production-grade SQL and have solid data modeling experience.
Are fluent in Python for statistical analysis.
Have delivered analyses that changed real decisions, and pick the simplest method that is good enough.
Can explain uncertainty in plain language, and turn a confidence interval into a recommendation a PM or CPO can act on.
Enjoy autonomy and ownership.

Bonus points if you have

Experience in B2B SaaS or marketplace products.
Worked with Databricks and dbt.

What success looks like

First 3 months: you have agreed with product leads on the top decisions to measure, and have started an analysis on one of them, such as measuring how much a feature launch changed things for the studios that got it.
First 6 months: new product launches always come with a measurement plan, and our Analytics Engineers reuse your methods.
First year: our key initiatives of the year have a measured outcome, with a clear answer to "did it work, and for whom?", and these results feed our planning for the next year.

Stack

Languages: SQL, Python
Data platform: Databricks, Apache Airflow
Transformation: dbt Core, medallion architecture (bronze, silver, gold)
Data quality: dbt tests, Elementary
BI & self-serve: Metabase, Sigma, Databricks Genie, internal AI data agents
Experimentation & causal analysis: to be built with you
Cloud: AWS

Our Hiring Process:

👋🏼 Interview with Talent Acquisition
🎙️ Manager interview (Live case study) 1h
🧑🏽‍💻 Live Coding (SQL + Python) 1.30h
Interview with Adrien. 30 min
📐 CPO interview (Stakeholder) 30 min
🤝 Reference checks

If you’re excited about this role but don’t meet every qualification, we encourage you to apply-curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

What We Offer

We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

💵 Attractive compensation package
Competitive salary packages based on your experience and role.

💻 Work-Life harmony
Hybrid model with 3 days per week in the office

🌎 Work from anywhere
Enjoy up to 15 days of remote work from abroad each year.

💪🏽 Exclusive perks
Stay active with a specially discounted HelloCSE membership.

🌍 Diverse fun loving team
Multicultural colleagues, after-work events, team-building & more.

9a:T10d2,

The role

You’ll ensure the right people are handling the right conversations at the right time by managing forecasts, schedules, weekend rotations, and support routing. You’ll use data and automation to optimise team capacity, keep service levels on target, and ensure clear, reliable routing processes across the support team.

What you will own

Planning
- Volume forecast by day, hour, channel and language, including Fin volumes and the ramp-up of new hires; Level 2 is covered as well.
- Rota for weekdays and the weekend rotation (at least 2 people on every weekend day), holidays and absences.
Routing
- Intercom queues, assignment rules and language routing.
- Fin handoff rules: every handoff lands with a person, never in an empty inbox.
- Escalation paths to Level 2 (billing, payment cases, app, quality and bugs).
Service levels
- Live monitoring of response times and backlog; alerts to Team Leads.
- Daily sweep of unassigned and unanswered conversations.
Automation
- Intercom automations, tags and views that remove manual work.

You would be great fit if you have

Relevant experience: 2+ years of experience in workforce management, support operations, or a similar planning role.
Support platform expertise: hands-on experience with Intercom, Zendesk, or similar tools, including setting up rules, managing queues, and configuring automations.
Strong analytical skills: You’re confident working with spreadsheets, analysing data, and building forecasts to support effective planning and decision-making.
Language skills: You’re fluent in English and comfortable communicating clearly with different stakeholders.
Nice to have: Multi-language support operations; excel or BI tools.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

The hiring process

Introduction call with Charlotte, talent acquisition
First interview with Lucie, CSM Enablement
Second interview with Rachel,Team leader customer care
Third interview with Taninna, Head of CSM

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

9b:T1231,

The role

What you will own

Own a high-volume portfolio of SMB studios and be accountable for keeping them and growing them.
Prioritize ruthlessly: spot the accounts most at risk and most ready to expand, and act on them first.
Drive retention and uncover upsell opportunities through usage and intent signals, not guesswork.
Build low-touch, repeatable playbooks and lean on AI and tooling to extend your reach.
Keep your book clean and your pipeline honest so the whole team can move faster.
Flag risks early and feed what you learn back into how we work.

You would be great fit if you have

A sharp sense of prioritization and the autonomy to run your own book.
A data-driven instinct: comfortable letting signals decide where you act.
Strong CRM discipline and a genuine pull toward automating the repetitive stuff.
The ability to manage at scale without losing the human touch.
Clear, concise communication that lands at volume.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

Why bsport

Join at a pivotal moment. We have the ambition to raise our next funding round in 2027, making 2026 one of the most exciting and impactful years in our journey. Your individual performance will have a visible impact on the company's growth before we become a much larger organization.
Own and grow your portfolio. From driving product adoption and customer engagement to identifying upsell and expansion opportunities, you'll have a direct impact on customer retention, satisfaction, and revenue growth.
Learn every week. We invest heavily in your success through regular one-to-one coaching, team training sessions, and continuous feedback from experienced managers.
Use AI every day. From preparing for customer meetings and analysing account health to identifying growth opportunities and creating tailored proposals, AI is embedded into your workflow so you can spend less time on admin and more time building strong customer relationships.

The hiring process

First chat with Charlotte, Talent Acquisition (30’)
Interview with the Team Leader
Interview with the Country Manager
(optional) Interview with the Head of Customer and Growth

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

9c:T110c,

The role

What you will own

First contact on every conversation
- Pick up Fin handoffs and new conversations in chat and email.
- Solve standard requests: passes, subscriptions, bookings, members, invoices to members, branded app how-to, payment status.
Clean escalations
- When a case needs a decision or an investigation, you escalate it to Level 2 with everything they need.
- Once the case is escalated correctly, Level 2 owns the client and the conversation until it is closed.
Feedback
- Flag recurring questions and missing help centre content.

You would be great fit if you have

Customer support experience: 1+ year in customer support, ideally in software.
Language skills: Native French and English.
Excellent communication: You write clearly and warmly, show empathy, and remain patient when helping customers under pressure.
Product curiosity: You enjoy learning products in depth and can turn that knowledge into practical solutions for customers.
Nice to have: Fitness or wellness background, intercom experience or a third language.

Schedule:

Full-time, 40 hours per week, following a rotating schedule:

Two weeks per month: Monday to Friday 9:00 am - 6:00 pm
Two weeks per month (weekend rota):
- Wednesday to Friday: 9:00 am – 6:45 pm
- Saturday: 9:00 am – 2:00 pm (Work from home)
- Sunday: 9:00 am – 6:45 pm (Work from home)
- Monday and Tuesday: Days off.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

The hiring process

Introduction call with Charlotte, talent acquisition
First interview with Rachel, your future team leader
Second interview with Taninna, Head of CSM

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

9d:T18ba,

The role

You are the first person a bsport client talks to, and you solve most of what they need on the spot. You close the day for bsport: when Barcelona logs off at 18:00, clients in New York are at lunch and clients in Los Angeles are starting their afternoon.

Role at a glance

Team: Care, Level 1 support
Reports to: Team Lead, Level 1 support
Works with: Level 2 escalations, Account Management (North America), Onboarding, Quality Analyst
Start: December 2026
Schedule: full time, 40 hours, Monday to Friday. Shift: 13:00 to 22:00 Barcelona time (CET / CEST), 8 hours of work and a 1-hour lunch break. The shift is fixed, not rotating. Public holidays follow the Spanish calendar. No weekend rota: the late shift is your coverage contribution
Location: Barcelona
Setup: fully remote from Barcelona

Why this shift exists

About 70% of our US and Canada conversations arrive between 13:00 and 22:00 Barcelona time, and the European evening peak sits in the same window. Between 18:00 and 22:00 you and your shift partner are the human side of bsport support: everything Fin (our AI agent) hands off in that window is yours.

What you own

First contact on every conversation during your shift
- Pick up Fin handoffs and new conversations in chat and email, with priority on North American clients from 15:00.
- Solve standard requests: passes, subscriptions, bookings, members, invoices to members, branded app how-to, payment status.
Clean escalations
- When a case needs a decision or an investigation, you escalate it to Level 2 with everything they need. Once the case is escalated correctly, Level 2 owns the client and the conversation until it is closed.
- After 18:00 Level 2 and Account Management are offline: you tell the client when they will hear back, and you log a clear handover for the next morning.
Handover at 22:00
- Leave the queue clean for the morning shift: no unanswered conversation older than your first-reply target, open cases annotated, urgent North American cases flagged for the 06:00 pickup.
Feedback
- Flag recurring questions and missing help centre content, in particular what US and Canadian clients ask that the help centre does not answer.

Boundaries

Level 2 escalations owns payment cases, app cases, quality and bug cases.
Account Managers own commercial conversations (contracts, upsells).

Success measures

Fin handoffs picked up within 15 minutes; first reply within 4 staffed hours.
Queue handed over clean at 22:00 on a normal day.
About 400 conversations a month at full productivity (from month 4).
CSAT at 4.4 or above, measured separately on North American conversations.
No conversation that asked for a person closed without a reply.

First 90 days

Month 1: product training and shadowing on the day shift (09:00 to 18:00); first conversations with review.
Month 2: move to the 13:00 shift alongside the current afternoon-shift specialist; autonomous on standard requests in English.
Month 3: close to full productivity and on the quality bar; you can hold the evening alone when your shift partner is off.

Profile

Must have

1+ year in customer support, ideally for software.
Native or fluent English; good written French or Spanish is a plus.
Available for a fixed 13:00 to 22:00 shift, Monday to Friday, long term.
Clear, warm writing; patient with clients under pressure.
Comfortable learning a product in depth and working the evening with a small team.

Nice to have

Fitness or wellness background; Intercom; experience with US or Canadian clients; a third language.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

☀️ A great place to work, live and connect
15 extra days/year · Summer Fridays in August · an international team across Europe, the US and APAC.

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

9e:T1626,

We are bsport. The place to be!

bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps partners manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.

Since we launched in 2019, we've achieved remarkable growth:

Built a community of over 10 million users 🤝
Closed a €30 million Series B in December 2024 🏆
Grown to over 200 employees across Europe 🚀

🎯 What you’ll own & the role

Build Security from the ground up!!

We're looking for a hands-on Senior Security Engineer who will be the driving force behind bsport's security transformation.

This is not a purely strategic role, you'll be rolling up your sleeves to implement security controls, respond to incidents, and build our security program from fundamentals.

This role is critical because:

You'll directly protect ~10 million users' personal data.
You'll enable our sales team to confidently answer security questionnaires as we pursue enterprise clients.
You’ll work in the SRE team, with close collaboration with SWE teams and exposure to most if not all department leaders.
You'll reduce business risk in a fast-scaling environment where security incidents can damage trust and revenue.

What you'll do?

🛠️ Hands-on Security Engineering (60%)
Drive and maintain top-notch security across our platform:

🔒 Harden AWS infrastructure, Kubernetes clusters & app security.
⚡ Implement automated scanning (SAST/DAST) & dependency checks.
🛡️ Strengthen authentication & identity management (SSO, MFA, Google Workspace)
🕵️‍♂️ Set up vulnerability management & alerting integrated with engineering sprints.
🚨 Respond to security incidents, create runbooks & support customer security requests.

👥 Security Culture & Training (40%)
Promote a strong security mindset across the company:

🎓 Build engaging, role-specific training & run phishing simulations.
💻 Define & enforce hardware & endpoint security standards.
🤝 Develop a network of security champions & self-service guides.
📜 Create pragmatic policies & governance that balance security with business needs.

🧰 Stack:

AWS
Infrastructure as Code: Terraform, Helm
Container orchestration: Kubernetes, Docker
Monitoring: Grafana, ELK stack
Backend: Python Django, FastAPI, Celery
Frontend: React, TypeScript
Databases: PostgreSQL, Redis, RabbitMQ, Kafka
CI/CD: GitLab CI, ArgoCD

🦄 You might be a great fit if:

5+ years in security engineering, infrastructure security, or security software engineering roles.
Strong hands-on experience with AWS or GCP security (IAM, security groups, WAF, etc.).
Deep understanding of application security (OWASP Top 10, secure coding, API security).
Experience building security programs from scratch in fast-growing startups or scale-ups.
Proven track record in incident response and handling data breach scenarios.
Good programming skills (at least one of Python, Typescript, Golang)
Experience with infrastructure security (Kubernetes, container security, IaC security)
Prior experience training employees on Security.

Nice to have:

Experience with GDPR compliance and data protection regulations.
Background in penetration testing or offensive security.
Familiarity with our tech stack (Django, React, PostgreSQL, Terraform)
Experience responding to security questionnaires for enterprise sales.
SOC2 or ISO27001 implementation experience.

What we offer
🌅 Vibrant office in Barcelona - Passeig de Gracia with free drinks and snacks to fuel your mornings and recharge during breaks.
🤸‍♀️ Flexible working model, hybrid setup with 2 remote day per week, plus 15 extra remote days per year.
💌 Health insurance fully covered by the company.
🏋🏽‍♀️ Negociated gym deal with Wellhub: get access to a wide range of gyms, studios, and wellbeing apps.
🌍 A diverse, collaborative workplace, join an international team!
🛏️ Feel supported with paid sick leave, because your health always comes first.

💬 Our Hiring Process:

👋🏼Interview with Talent
🧑🏽‍💻Live Coding
🔐Security case study
🤝 Cultural fit

Ready to Join?

9f:T15de,

Salary range: €72.000 - €115.000

We are bsport. The place to be!

Since we launched in 2019, we have already achieved the following:

We’ve built a community of over 7 million users 🤝
In December 2024 we have finalised the biggest Series B (€30 million)🏆
Grown our team to more than 200 employees 🚀
Experienced strong worldwide growth (75% YoY) and rapid geographical expansion (+20 countries)

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role:

Joining our "Core" team means playing a crucial role in shaping the success of our engineering department by providing core data and capabilities to the different teams.. Your team’s focus areas will include:

Administrating and providing core data models to the different bsport teams (client, studio and locations, franchise, namespaces overall
Develop the building blocks of our AI semantic layer, to power every other team AI-native features
Provide and maintain core capabilities to other bsport teams like Authentication, our Permission system or a way for large franchise to administrate their studios.
Manage our Buyables offering by managing our subscription, webshop & retails, VOD and pass architecture.

🎯 What will be your impact:

As a Senior Backend Software Engineer, you will:

Lead the design of services and event-driven architectures that handle high-volume data and ensure a balance between immediate product requirements, technical feasibility, and long-term scalability.
Write robust, efficient, and maintainable code and implement best practices for code reviews, testing, and continuous integration & delivery.
Provide technical leadership and share knowledge with less experienced engineers and foster a culture of continuous learning, collaboration, and innovation.
Work closely with Data, Product, and DevOps teams to deploy and maintain cutting-edge solutions and align technical strategy with business goals, ensuring each release adds measurable value.
Continuously monitoring and improving the performance of backend services using Grafana, Prometheus, ELK, and Sentry.
Participate in our cross-team Backend & DevOps “squad,” providing innovative solutions and improvements to our stack (Grafana, Kibana, PostgreSQL, AWS, RabbitMQ, Kafka, Django, Django Rest Framework), advocating for best practices in observability, monitoring, and alerting to ensure systems run at peak efficiency.

🌟You would be great fit if:

You have substantial experience Python (Django is a plus)
You are confortable on challenging a implementation from the data model diagrams to the networking
You have experience working at scale, serving dozen of millions of users
You are, of course, professionally proficient in English
You are not afraid of taking ownership to build exceptional products, including on design and product decision.
You love domain-driven development, and understands interface purity has its limit.
You want to lead across boundaries, and scale your impact to the organisation
You understand both how powerful and how dangerous AI-assisted workflows can be, and want to redefine the barriers of what is doable

If you’re excited about this role but don’t meet every qualification, we encourage you to apply-curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

What We Offer

We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

💵 Attractive compensation package
Competitive salary packages based on your experience and role.

💻 Work-Life harmony
Hybrid model with 3 days per week in the office

🌎 Work from anywhere
Enjoy up to 15 days of remote work from abroad each year.

💪🏽 Exclusive perks
Stay active with a specially discounted HelloCSE membership.

🌍 Diverse fun loving team
Multicultural colleagues, after-work events, team-building & more.

a0:T1113,

The role

What you will own

First contact on every conversation
- Pick up Fin handoffs and new conversations in chat and email.
- Solve standard requests: passes, subscriptions, bookings, members, invoices to members, branded app how-to, payment status.
Clean escalations
- When a case needs a decision or an investigation, you escalate it to Level 2 with everything they need.
- Once the case is escalated correctly, Level 2 owns the client and the conversation until it is closed.
Feedback
- Flag recurring questions and missing help centre content.

Schedule:

Full-time, 40 hours per week, following a rotating schedule:

Two weeks per month: Monday to Friday 9:00 am - 6:00 pm
Two weeks per month (weekend rota):
- Wednesday to Friday: 9:00 am – 6:45 pm
- Saturday: 9:00 am – 2:00 pm (Work from home)
- Sunday: 9:00 am – 6:45 pm (Work from home)
- Monday and Tuesday: Days off.

You would be great fit if you have

Customer support experience: 1+ year in customer support, ideally in software.
Language skills: Native German and English.
Excellent communication: You write clearly and warmly, show empathy, and remain patient when helping customers under pressure.
Product curiosity: You enjoy learning products in depth and can turn that knowledge into practical solutions for customers.
Nice to have: Fitness or wellness background, intercom experience or a third language.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

The hiring process

Introduction call with Daria, talent acquisition
First interview with Rachel, your future team leader
Second interview with Taninna, Head of CSM

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

a1:T142e,

Salary range: €65.000 - €108.000

We are bsport. The place to be!

Since we launched in 2019, we have already achieved the following:

We’ve built a community of over 7 million users 🤝
In December 2024 we have finalised the biggest Series B (€30 million)🏆
Grown our team to more than 200 employees 🚀
Experienced strong worldwide growth (75% YoY) and rapid geographical expansion (+20 countries)

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role:
Joining our "Booking & Aggregators" team means playing a crucial role in shaping the success of our engineering department by providing a complete and customizable solution for our client to manage their booking. Your team’s focus areas will include:

Managing class booking and 1-1 appointments
Integrating and customizing waiting lists
Integrating and maintaining communication with third-party aggregators (ie softwares offering bsport's client sessions on their own platforms).

🎯 What will be your impact:

As a Senior Full-Stack Software Engineer, you will:

Lead the design of microservices and event-driven architectures that handle high-volume data and ensure a balance between immediate product requirements, technical feasibility, and long-term scalability.
Develop tight interfaces using industry standards (micro-frontends, monorepository) to allow studio managers and teachers to organize their day-to-day work
Write robust, efficient, and maintainable code and implement best practices for code reviews, testing, and continuous integration & delivery.
Provide technical leadership and share knowledge with less experienced engineers and foster a culture of continuous learning, collaboration, and innovation.
Continuously monitoring and improving the performance of backend services using Grafana, Prometheus, ELK, and Sentry.
Participate in our cross-team “squads”, providing innovative solutions and improvements to our frontend (React, Zustand, Module federation, monorepository orchestrated with NX) or backend (Grafana, Kibana, PostgreSQL, AWS, RabbitMQ, Kafka, Django, Django Rest Framework) stacks , advocating for best practices.

🌟You would be great fit if you have:

You have substantial experience in any current Object-Oriented backend language (familiarity with Python and Django is a plus)
You have some experience with ReactJS (or any modern front-end framework)
You are professionally proficient in English
You take ownership and pride in building exceptional products
You’re goal-driven, detail-oriented, and an effective communicator
You thrive in dynamic, fast-paced environments and enjoy being challenged

If you’re excited about this role but don’t meet every qualification, we encourage you to apply-curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

What We Offer

We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

💵 Attractive compensation package
Competitive salary packages based on your experience and role.

💻 Work-Life harmony
Hybrid model with 3 days per week in the office

🌎 Work from anywhere
Enjoy up to 15 days of remote work from abroad each year.

💪🏽 Exclusive perks
Stay active with a specially discounted HelloCSE membership.

🌍 Diverse fun loving team
Multicultural colleagues, after-work events, team-building & more.

a2:T1111,

The role

What you will own

First contact on every conversation
- Pick up Fin handoffs and new conversations in chat and email.
- Solve standard requests: passes, subscriptions, bookings, members, invoices to members, branded app how-to, payment status.
Clean escalations
- When a case needs a decision or an investigation, you escalate it to Level 2 with everything they need.
- Once the case is escalated correctly, Level 2 owns the client and the conversation until it is closed.
Feedback
- Flag recurring questions and missing help centre content.

Schedule:

Full-time, 40 hours per week, following a rotating schedule:

Two weeks per month: Monday to Friday 9:00 am - 6:00 pm
Two weeks per month (weekend rota):
- Wednesday to Friday: 9:00 am – 6:45 pm
- Saturday: 9:00 am – 2:00 pm (Work from home)
- Sunday: 9:00 am – 6:45 pm (Work from home)
- Monday and Tuesday: Days off.

You would be great fit if you have

Customer support experience: 1+ year in customer support, ideally in software.
Language skills: English native or C1.
Excellent communication: You write clearly and warmly, show empathy, and remain patient when helping customers under pressure.
Product curiosity: You enjoy learning products in depth and can turn that knowledge into practical solutions for customers.
Nice to have: Fitness or wellness background, intercom experience or a third language.

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

The hiring process

Introduction call with Daria, talent acquisition
First interview with Rachel, your future team leader
Second interview with Taninna, Head of CSM

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

a3:T1566,

Start date: asap
Internship 5-6 months - University agreement required

We are bsport. The place to be!

bsport is revolutionizing the wellness industry with an all-in-one platform that combines boutique fitness and advanced technology. Our platform simplifies everything from bookings and payroll to marketing and operations-helping our partners streamline operations and boost their commercial success.

Since our launch in 2019, we've experienced rapid growth:

A community of over 7 million users
In December 2024, we finalized our biggest Series B (€30 million) 🏆
A global team of 190+ employees

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role:

Joining the Benelux team at bsport means becoming part of one of our fastest-growing and most promising markets. The Benelux fitness and wellness industry is highly dynamic, with studios and businesses increasingly looking for innovative solutions to accelerate their growth and digital transformation. This makes it an exciting environment for someone eager to develop strong sales foundations while gaining exposure to a rapidly evolving SaaS ecosystem.

As a Dutch SDR Intern, you’ll have the opportunity to learn directly from experienced sales professionals while working closely with our international teams based in Barcelona. You’ll be immersed in a fast-paced and collaborative environment where curiosity, proactivity, and a willingness to learn are highly valued. This internship is designed to give you hands-on experience in outbound prospecting, client communication, market research, and SaaS sales processes within the Benelux market.

You’ll join a young, ambitious, and supportive team that is passionate about growth, teamwork, and continuous improvement. From day one, you’ll be encouraged to contribute ideas, develop your commercial skills, and build confidence in a client-facing role.

This internship is also a great stepping stone for future opportunities at bsport. We strongly believe in internal growth and development, and successful interns can have the opportunity to continue their journey within the company in long-term SDR positions and beyond.

What will be your impact:

Prospect accounts and identify potential opportunities within the Benelux market by researching studios, fitness businesses, and market trends.
Conduct targeted email outreach to engage prospects and generate interest in bsport and its solutions.
Support outbound prospecting activities through cold calling and lead qualification based on business needs and potential fit.
Use LinkedIn, Instagram, and other digital channels to connect with key decision-makers and initiate conversations with potential clients.
Leverage creative outreach methods, including personalized videos and tailored messaging, to increase engagement and build strong first connections with prospects.

You would be great fit if you:

Are currently completing your Bachelor’s or Master’s degree and looking for a 5–6 month end-of-studies internship
Are interested in starting a career in SaaS sales, tech, or fast-growing startup environments
Speak Dutch at a native or fluent level and are comfortable working in English in an international environment
Have a good understanding of the Benelux market, including local communication styles, customer expectations, and business culture
Have strong communication and interpersonal skills and enjoy building relationships with people
Are proactive, organised, and eager to learn in a hands-on environment
Are curious, adaptable, and motivated to continuously improve
Feel comfortable working in a fast-paced and dynamic environment

What We Offer

We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

Vibrant office in Passeig de Gracia, Barcelona, with free drinks and snacks.
Salary: €1,000/month (€800 base + €200 uncapped bonus).
Work-Life Harmony: Hybrid model with remote days to support balance and flexibility.
Diverse & fun-loving team: Multicultural colleagues, after-work events, team-building activities & more.

If you’re excited about this role but don’t meet every qualification, we encourage you to apply-curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

a4:T10db,

Salary range: €65.000 - €108.000

We are bsport. The place to be!

Since we launched in 2019, we have already achieved the following:

We’ve built a community of over 7 million users 🤝
In December 2024 we have finalised the biggest Series B (€30 million)🏆
Grown our team to more than 200 employees 🚀
Experienced strong worldwide growth (75% YoY) and rapid geographical expansion (+20 countries)

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role and team

OpsEng team is part of bsport's Platform organization, alongside SRE. We build and connect the internal tools, SDKs and automations that remove friction, simplify customer data migrations, and help every team at bsport work better and faster.
If SRE builds the house, OpsEng equips it giving each team the right custom tools to do their job well.

🎯 What will be your impact

Own the architecture and delivery of client onboarding and data migration pipelines.
Build and scale the application deployment pipeline for bsport's branded mobile apps.
Design and maintain internal tooling and shared libraries — Django admin actions, feature flags, reusable SDKs — that other engineering teams depend on to move faster.
Drive technical decisions with an eye toward scalability, maintainability, and cross-team impact; your work will be felt across the whole engineering org, not just your squad.
Raise the bar on internal developer experience: code quality, testing practices, and CI/CD pipelines.

🌟You would be a great fit if

You have +5 years substantial experience with Python.
You've worked with Django at a meaningful level.
You have hands-on experience with GitLab CI/CD, Kubernetes, and AWS.
Experience designing internal developer tooling or platform-layer libraries.
You communicate well, in English, with both technical and non-technical audiences.
You want to lead across boundaries, and scale your impact to the organization.

If you’re excited about this role but don’t meet every qualification, we encourage you to apply-curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

What we offer

We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

💵 Attractive compensation package
Competitive salary packages based on your experience and role.

💻 Work-Life harmony
Hybrid model with 3 days in the office per week

🌎 Work from anywhere
Enjoy up to 15 days of remote work from abroad each year.

❤️ Private health insurance
We offer fully-funded Alan private health coverage so you can focus on what matters most.

💪🏽 Exclusive fitness perks
Stay active with a specially discounted access to Wellhub.

🍔 Flexible remuneration
Enjoy tax reductions thanks to Alan Flex

🌍 Diverse fun loving team
Multicultural colleagues, after-work events, team-building & more.

a5:T1cc5,

We're growing fast, and we need someone to lead the way we hire!

The role

We're looking for a Talent Acquisition Lead to run our recruitment engine and build a more predictable, rigorous and high-performing hiring function.

You'll lead a team of three recruiters across GTM, Generalist and Tech hiring, creating the structure, coaching and performance discipline needed to consistently deliver against our hiring plan.

This is a hands-on management role. You'll improve how we source and assess candidates, give leadership clear visibility on hiring performance and risks, and personally step into critical management and leadership searches when needed.

What you will own

Team management & performance

Lead, coach and develop our team of three recruiters, setting clear KPIs, career growth paths, and holding the team accountable for hiring outcomes.
Build regular rituals around recruiter performance, pipeline health, sourcing and hiring targets.
Identify performance gaps early and coach or intervene where needed.

Hiring plan, data & reporting

Translate agreed hiring plans into clear recruitment activity and sourcing strategies.
Give leadership visibility on hires vs. target, pipeline health, forecast, risks and blockers.
Use conversion, sourcing and ATS data to identify problems early and drive corrective action.

Sourcing & Tech recruitment

Build greater sourcing rigour across the team, defining the right mix of outbound, inbound, referrals and agencies by role.
Strengthen our ability to attract and identify high-quality technical talent and improve Tech pipeline performance.
Reduce unnecessary agency dependency by building stronger internal sourcing capability.

Process & hiring quality

Build structured role intakes, clear hiring bars, scorecards and consistent assessment processes.
Coach hiring managers to improve interview and decision quality.
Continuously improve our ATS, recruitment processes and use of AI/automation.
Use hiring outcomes and early retention to continuously raise our quality of hire.

Stakeholder & hiring-manager partnership

Partner directly with hiring managers and senior leaders to solve hiring challenges and deliver against their plans.
Challenge unrealistic requirements, slow processes or inconsistent decision-making using data and market insight, not hierarchy.
Train and hold hiring managers accountable for their part in delivering a strong recruitment process.

Critical hiring & external partners

Personally lead critical management, leadership and VP-level searches when required.
Manage agencies, RPOs and other recruitment partners, including performance and commercial negotiations.
Manage the execution of our employer-brand strategy with our external agency and relevant internal stakeholders.

You would be a great fit if you have

A proven track record leading recruiters and improving recruitment performance through KPIs, pipeline data and coaching.
Experience recruiting in a mid-sized SaaS or similarly fast-moving technology environment.
Strong direct experience in technical recruitment, including Engineering and related talent markets.
Evidence of building and improving recruitment processes — particularly sourcing, intake, assessment and hiring-manager capability.
Strong command of recruitment metrics and the ability to turn data into actions, forecasts and clear communication for leadership.
Confidence managing senior stakeholders and challenging constructively when hiring is off track.
The ability to personally manage critical or senior searches when the business needs you.
A results-oriented, accountable and hands-on management style.
Professional fluency in English; Spanish and/or French is a plus.

About the team

You'll lead a team of three recruiters across GTM, Generalist and Tech hiring. We're a collaborative team with strong knowledge of bsport, and we're looking for a manager who can help us reach the next level (bringing clearer goals, strong coaching, greater sourcing discipline and a consistent, data-driven approach to recruitment performance).

What We Offer

🤖 AI-powered, from day one
Your own Claude account and a monthly AI tools budget.

🩺 Your health comes first
Alan health insurance fully covered by bsport · DKV dental · mental health support · paid sick leave.

🧘 Move like the people we serve
Wellhub access to thousands of gyms, studios and wellness apps.

💳 Get more from your pay
Alan Flex: pay meals, transport and nursery from your gross salary, tax-free.

The hiring process

Intro call with Charlotte, Talent Acquisition-experience, key skills, motivations, and what matters most to you in your career. (45 min)
Business Case live exercise with Claire and a business stakeholder (VP Engineering or CPO), based on a real bsport scenario. This is where we dig into strategic thinking and stakeholder influence. (1 hour)
Team interview with Daria & Franco-current challenges and the reality of the role. (45 min)
Final interview with Zakaria (30 min), our CEO, focused on performance, metrics, and how you approach leadership at scale.

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

See you 👋🏼

a6:T212a,

Salary range: €72.000 - €115.000

We are bsport. The place to be!

Since we launched in 2019, we have already achieved the following:

We’ve built a community of over 7 million users 🤝
In December 2024 we have finalised the biggest Series B (€30 million)🏆
Grown our team to more than 200 employees 🚀
Experienced strong worldwide growth (75% YoY) and rapid geographical expansion (+20 countries)

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role

Joining our Core team means playing a crucial role in shaping the foundations of bsport’s engineering platform. The team provides the core data, systems, and capabilities that enable product teams across the organisation to move faster while maintaining a scalable, secure, and coherent architecture.

Your team’s focus areas will include:

Administrating and providing core data models to different bsport teams, including clients, studios and locations, franchises, and namespaces.
Developing the building blocks of our AI semantic layer, powering AI-native features across the product.
Providing and maintaining core capabilities such as Authentication, our Permission system, and tools enabling large franchises to administrate their studios.
Managing our Buyables offering, including subscription, webshop & retail, VOD, and pass architectures.

As a Staff Backend Engineer, you will have a broad technical scope across these domains. You will help define the architectural direction of Core, identify and solve systemic technical challenges, and ensure the foundations we build can support bsport’s next stage of growth.

🎯 What will be your impact

As a Staff Backend Software Engineer, you will:

Drive technical strategy and architecture across Core, designing scalable services, event-driven architectures, and shared capabilities that serve multiple product teams and millions of users.
Own complex, cross-team technical problems from initial problem framing through implementation, challenging assumptions and making pragmatic decisions across the full stack — from data models and APIs to networking and infrastructure.
Set architectural direction and establish patterns, standards, and best practices that allow multiple engineering teams to build consistently and independently.
Balance short-term product needs with long-term technical sustainability, making clear trade-offs around scalability, reliability, complexity, and speed of delivery.
Raise the engineering bar across the organisation through technical reviews, design discussions, documentation, and hands-on contributions to critical systems.
Lead through influence rather than hierarchy, working closely with Backend, Data, Product, DevOps, and Engineering leadership to align teams around technical decisions and priorities.
Mentor and develop engineers across teams, helping senior engineers grow their technical leadership and fostering a culture of ownership, pragmatism, and continuous learning.
Improve the reliability and observability of our platform, using tools such as Grafana, Prometheus, ELK, and Sentry to identify systemic issues and drive meaningful improvements.
Contribute to the evolution of our engineering stack and practices, participating in our cross-team Backend & DevOps “squad” and helping shape how we use technologies including PostgreSQL, AWS, RabbitMQ, Kafka, Django, and Django Rest Framework.
Stay hands-on, writing and reviewing production-quality code and getting involved in the most technically challenging parts of the systems you help design.
Help bsport become AI-native, understanding both the opportunities and risks of AI-assisted engineering workflows and actively exploring how they can change what our teams are able to build.

🌟 You would be a great fit if

You have extensive backend engineering experience, particularly with Python. Django experience is a plus.
You have a strong track record of designing and evolving distributed systems at scale, serving millions of users or handling similarly complex workloads.
You are comfortable challenging technical decisions across the entire stack, from data modelling and service boundaries to APIs, networking, and infrastructure.
You have demonstrated experience leading technical initiatives that span multiple teams, without relying on formal authority.
You think beyond individual services and understand how architecture, domain boundaries, data ownership, and interfaces affect an entire organisation.
You are comfortable making pragmatic trade-offs and understand that domain-driven design and interface purity are tools, not goals in themselves.
You naturally take ownership of ambiguous problems and are willing to contribute to product and design decisions, not just technical implementation.
You enjoy mentoring engineers and helping raise the technical bar beyond your immediate team.
You are professionally proficient in English.
You want to have a company-wide technical impact and influence how engineering at bsport evolves as we scale.
You understand both how powerful and how dangerous AI-assisted workflows can be, and are excited about redefining the boundaries of what engineering teams can accomplish with them.

If you’re excited about this role but don’t meet every qualification, we encourage you to apply-curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

What We Offer

We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

💵 Attractive compensation package
Competitive salary packages based on your experience and role.

💻 Work-Life harmony
Hybrid model with 3 days per week in the office

🌎 Work from anywhere
Enjoy up to 15 days of remote work from abroad each year.

💪🏽 Exclusive perks
Stay active with a specially discounted HelloCSE membership.

🌍 Diverse fun loving team
Multicultural colleagues, after-work events, team-building & more.

a7:T148c,

We are bsport. The place to be!

Since we launched in 2019, we have already achieved the following:

We’ve built a community of over 7 million users
In December 2024 we have finalised the biggest Series B (€30 million)🏆
Grown our team to more than 200 employees

We’re continuing to grow to become the #1 tech partner for boutique fitness studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role:

Drive bsport's growth in the DACH market by engaging directly with owners and decision-makers of boutique fitness and wellness studios-think reformer Pilates studios, yoga spaces, barre studios, and CrossFit boxes. This is one of the most dynamic, fast-growing segments in fitness right now, and you'll be at the center of it, helping ambitious studio owners scale their business.

You'll lead consultative sales conversations with SMB clients, digging into their operational and commercial challenges, and showing them how bsport can be the platform that powers their growth.

What will be your impact:

Take ownership of the sales process from qualified opportunity to close, delivering a seamless and high-quality client experience.

Deliver clear, engaging demos that highlight bsport’s value by addressing client-specific pain points.
Collaborate with SDRs to optimize lead quality and with Account Managers for a smooth client handover post-signing.
Contribute actionable insights to product and marketing teams to enhance our offerings and align closely with client needs.
Develop proactive strategies to drive client acquisition and reinforce bsport’s market presence in the DACH market.

You would be great fit if you have:

Experience in a similar position within a high-growth/fast-paced startup environment.
Have native level in German and proficiency in English.
Strong knowledge of the DACH market, including buyer behaviour, cultural nuances, and commercial landscape, gained through professional experience selling into or working closely with Germany-, Austria-, and Switzerland-based clients.
A consultative, customer-focused approach with strong negotiation skills to understand needs, offer tailored solutions, and ensuring an exceptional client experience.
A goal-driven approach with a passion for achieving results and a proactive attitude toward challenges.
Collaborative mindset to ensure the platform’s success with clients and across internal teams.

What We Offer

We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

Company-paid private medical insurance through Alan, including dental cover, mental health support, and travel assistance for trips up to 90 days.
Sharpen your edge with a €250/month AI budget to spend on the tools that make you faster and better at your job.
Happy bsport anniversary - receive a gift up to a value 400€ on your 3rd bsport anniversary!
Move your body your way with Wellhub, giving you access to thousands of gyms, studios and wellness apps across Spain, plus 15% off Frizzant classes and packages.
Make your salary work harder with our flexible compensation plan-spend tax-free on meals, public transport and even nursery costs, straight from your gross salary via Alan Flex.
Broaden your horizons with 15 days a year to work from abroad, wherever inspiration takes you.
Recharge with 23 days of paid holiday on top of a hybrid rhythm, with 1 remote day a week to balance office collaboration with flexibility.
Connect with your team through a variety of activities-afterwork socials, workshops, our annual seminar day, and summer and Christmas parties.

Here’s what to expect in our hiring process:

Discovery Call with Daria, Talent Acquisition (20-30min)
Interview with Leo, our Country Manager (30 min)
Mock Demo with Saffron, our Account Executive Team Lead (45 min)
Meeting with our CEO, Zakaria Mansour (30 min)

Please provide your CV in English.

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

a8:T163a,We are bsport. The place to be!

Since we launched in 2019, we have already achieved the following:

We’ve built a community of over 7 million users 🤝
In December 2024 we have finalised the biggest Series B (€30 million)🏆
Grown our team to more than 200 employees 🚀
Experienced strong worldwide growth (75% YoY) and rapid geographical expansion (+20 countries)

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role:

We’re looking for a Senior Front-end Engineer to strengthen the team for a short-term project and increase our delivery capacity.

You’ll work on customer onboarding and self-service initiatives, building intuitive React interfaces that allow new customers to get started with bsport with less dependency on our internal teams.

This is a hands-on mission where you’ll need to become productive quickly, work autonomously, and deliver high-quality features within a short timeframe.

About the team

You’ll join our Ops Engineering team, whose mission is to enable bsport’s growth and efficiency through technology.

The team builds internal and customer-facing tools that help bsport employees work more efficiently, automate repetitive workflows, and scale our operations. This includes:

Simplifying the onboarding experience for new customers, including data migration and platform discovery
Automating workflows and repetitive tasks for internal teams
Integrating with third-party platforms such as Notion, LLM providers, Zapier, HubSpot and Slack
Providing technological solutions to support the growth and scaling of bsport’s different departments

🎯 What will be your impact:

You’ll contribute to several onboarding and self-service projects, including:

Building a wizard-style onboarding form that guides users through the initial setup process
Developing a self-onboarding flow allowing new customers to sign up and get started without going through the back-office
Developing and extending our self-serve migration capabilities, helping customers migrate their data independently
Contributing to the self-serve app release experience
Implementing designs using our internal design system and ensuring a consistent user experience
Collaborating closely with the Ops Engineering team to ship features quickly and reliably

🌟You would be great fit if you have:

Strong experience building front-end applications with React and TypeScript
Solid experience with Redux
Able to become productive quickly in an existing codebase and development environment
Comfortable working autonomously with limited onboarding or training
Strong delivery mindset and ability to move quickly without compromising code quality
Experience building complex or multi-step user flows is a plus
Experience working with an existing design system is a plus
Good understanding of product requirements and ability to translate designs into high-quality, maintainable interfaces
Strong written communication skills in English
Previous experience in a startup or scale-up environment is a plus

If you’re excited about this role but don’t meet every qualification, we encourage you to apply-curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

What this mission offers

A focused, hands-on mission with direct impact on bsport's customer onboarding experience
The opportunity to work on self-service products that directly improve operational efficiency and scalability
A modern React/TypeScript stack
A short-term mission with the possibility of extension depending on the team's needs
A high-growth environment with a strong sense of ownership and engineering standards

a9:T170d,

Salary range: €65.000 - €108.000

We are bsport. The place to be!

Since we launched in 2019, we have already achieved the following:

We’ve built a community of over 7 million users 🤝
In December 2024 we have finalised the biggest Series B (€30 million)🏆
Grown our team to more than 200 employees 🚀
Experienced strong worldwide growth (75% YoY) and rapid geographical expansion (+20 countries)

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role:

As a Senior Backend Engineer in our Community & Engagement team, you’ll help build and evolve the backend systems powering our marketing and communications capabilities, used by thousands of studios worldwide. Your team’s focus areas will include:

Driving initiatives that bring bsport into the world of agentic AI
Maintaining and evolving our marketing suite, including our Campaigns tool and workflow automation capabilities
Building and scaling our SMS, email and push notification communication channels, as well as future integrations with new channels
Helping our studios gain a better understanding of their community by improving the foundations of our member data
Contributing to the re-architecture of core functionalities within bsport, from our member segmentation tools to our communications stack

🎯 What will be your impact:

As a Senior Backend Engineer, you will:

Design, build and maintain scalable and reliable backend systems powering our marketing, communication and member data products
Take ownership of complex technical projects, from architecture and implementation to deployment and continuous improvement
Contribute to the re-architecture of core backend functionalities, helping us improve scalability, maintainability and performance
Collaborate closely with Product, Front-end Engineers and other teams to turn business requirements into robust technical solutions
Drive technical excellence through code reviews, best practices and thoughtful engineering decisions
Help shape the technical direction of the team and mentor other engineers through your technical expertise and experience

🌟You would be great fit if you have:

Experience building AI agentic solutions to manage complex tasks, especially with LangChain suite.
You have substantial experience in any current Object-Oriented backend language (familiarity with Python and Django is a plus)
You have experience designing and building scalable backend systems and APIs
You take ownership and pride in building exceptional products
You’re detail-oriented, organized, and an effective communicator
You thrive in dynamic, fast-paced environments and enjoy being challenged
You have a strong understanding of software architecture, code quality and engineering best practices
You are comfortable working on complex technical problems and making pragmatic engineering decisions
You are professionally proficient in English