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A global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. A Swiss company founded in Singapore in 2003, offering over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries.

Responsibilities:

🌸Define and own the product vision, strategy, and roadmap for Partner Marketing capabilities within the Partner Portal and unified partner console;
🌸Own and continuously optimize the end-to-end partner marketing journey, from campaign discovery and planning through content creation, execution, engagement, measurement, and optimization;
🌸Build AI-powered marketing experiences that help partners identify the right campaigns, audiences, channels, content, and next-best marketing actions based on their profile, business goals, performance, and customer opportunities;
🌸Develop intelligent campaign creation and recommendation capabilities, including AI-assisted campaign planning, content and asset recommendations, audience selection, messaging, and campaign optimization;
🌸Drive the evolution of multichannel marketing automation capabilities across email, social media, landing pages, digital campaigns, and other partner-facing channels;
🌸Own the evolution of the Partner Content Hub, enabling partners to discover, personalize, and activate relevant marketing and sales assets through intelligent search, recommendations, and AI-assisted content experiences;
🌸Build scalable self-service tools that allow partners to create and execute effective marketing activities with minimal manual effort or specialized marketing expertise;
🌸Develop partner engagement and gamification capabilities that use personalized journeys, challenges, tasks, incentives, achievements, and recommendations to increase participation and adoption across the Partner Program;

Requirements:

💦5+ years of product management experience, preferably with B2B marketing technology, marketing automation, partner ecosystems, digital experience, or business platforms;
💦Strong understanding of B2B marketing journeys, including campaign planning and execution, audience segmentation, demand generation, content activation, lead generation, and performance optimization;
💦Experience with marketing automation and multichannel campaign capabilities across email, social media, landing pages, digital content, and related channels;
💦Proven experience owning complex digital products or platforms from strategy and discovery through launch, adoption, and continuous improvement;
💦Strong understanding of AI-enabled marketing experiences, including generative AI, recommendation systems, intelligent content discovery, personalization, campaign optimization, and next-best-action scenarios;
💦Experience designing data-driven and automated workflows that simplify complex marketing processes and increase adoption and business outcomes;
💦Ability to translate complex marketing and business requirements into intuitive, scalable product experiences;
💦Strong analytical mindset and ability to define product KPIs, evaluate business impact, and use data to drive prioritization and product decisions;
💦Proven ability to influence and align stakeholders across Marketing, Sales, Product, Engineering, Data, Operations, and other business functions;
💦Ability to operate with a high degree of ownership and ambiguity, proactively identify opportunities, and drive initiatives across organizational boundaries;
💦Excellent written and verbal communication skills in English;

Working conditions:

☘️Global A-Team environment;
☘️High-growth, fast-paced environment;
☘️Innovation, accountability, and impact culture;
☘️Equal opportunity employer.

91:T1045,

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect more than 750,000 businesses.

Responsibilities:

🌸Define and own the product vision, strategy, and roadmap for Partner Sales & Growth capabilities within the Partner Portal and unified partner console;
🌸Own and continuously optimize the end-to-end partner sales journey, including opportunity and deal creation, deal registration, qualification, conversion, upsell, cross-sell, renewals, and expansion;
🌸Build intelligent tools that help partners identify and act on growth opportunities, including AI-powered recommendations for upsell, cross-sell, next-best actions, product adoption, tier progression, and commitment growth;
🌸Define AI-powered sales workflows and experiences that turn partner, customer, product, and business data into actionable recommendations and guided sales motions;
🌸Develop capabilities for AI-assisted business and sales planning, helping partners identify growth potential, prioritize opportunities, set targets, and track progress against business goals;
🌸Build scalable partner acquisition and activation capabilities, simplifying the journey from prospect or newly recruited partner to productive, revenue-generating partner;
🌸Evolve partner relationship management capabilities, providing partners and internal teams with a unified view of opportunities, growth potential, engagement, performance, and recommended actions;
🌸Identify opportunities to automate manual sales and partner-management processes through AI, workflow automation, data-driven decisioning, and self-service experiences;
🌸Partner with Sales and Channel teams to deeply understand partner and field workflows, pain points, commercial priorities, and growth opportunities, translating them into scalable product capabilities;
🌸Lead cross-functional teams through the full product lifecycle, from discovery, business case and requirements through delivery, launch, adoption, measurement, and continuous improvement;

Requirements:

💦10+ years of product management experience, preferably with B2B platforms, sales technology, partner ecosystems, CRM, revenue growth, or business automation products;
💦Proven experience owning complex digital products or business platforms from strategy and discovery through launch, adoption, and continuous improvement;
💦Strong understanding of B2B sales journeys, including opportunity management, deal registration, pipeline management, upsell/cross-sell, renewals, partner acquisition, and account growth;
💦Experience designing data-driven and automated workflows that simplify complex business processes and improve commercial outcomes;
💦Strong understanding of AI-enabled product experiences, including recommendation systems, intelligent workflows, copilots/assistants, predictive insights, and next-best-action scenarios;
💦Ability to translate complex business processes and commercial requirements into intuitive, scalable product experiences;
💦Strong analytical mindset and ability to define product KPIs, evaluate business impact, and use data to drive prioritization and product decisions;
💦Proven ability to influence and align senior stakeholders across Sales, Product, Engineering, Marketing, Operations, and other business functions;
💦Ability to operate with a high degree of ownership and ambiguity, identify opportunities proactively, and drive initiatives across organizational boundaries;
💦Excellent written and verbal communication skills in English.

Working conditions:

☘️Global A-Team environment;
☘️High-growth, fast-paced environment;
☘️Focus on innovation, accountability, and impact.

92:Tf4e,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

In this role you will be acting as liaison between the customers and internal Acronis resources. On a daily basis you will be dealing with various software related technical questions, via phone, email and chat, delivering best in class client experience.

WHAT YOU'LL DO

Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for clients
Provide timely & accurate status updates to customers and relevant internal stakeholders
Track customer issues using a ticketing system to ensure quick resolution and proper follow-up and documentation
Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system
Advise/educate customers within procedural guidelines to ensure a complete solution to their technical or service questions

WHAT YOU BRING

Fluent German and English (both verbal and written, Upper Intermediate as minimum)
Ability to analyze technical issues
Ability to convey technical information effectively
Excellent analytical skills
Exceptional customer service approach
Prior Call Center experience in a customer/technical support setting (preferably in Hosting tech support or Managed Service Provider business)

*Please submit your resume and application in English

WHO WE ARE

Our corporate culture centers on innovation, accountability, and impact. We encourage our people to think boldly, challenge conventional approaches, and take ownership of outcomes. As a member of our global “A-Team,” you’ll operate in a high-growth, fast-paced environment where resilience, adaptability, and a commitment to continuous improvement drive success.

OUR INTERVIEW PRACTICES

To ensure a fair and genuine hiring process, candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance. Interviews are designed to assess individual skills, experience, and communication style, and we value authentic, real-time interaction.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

93:T1250,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

In this role, you will be responsible for working with customers to answer technical questions via email, phone and chat. You will work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources).

WHAT YOU'LL DO

Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and partners.
Perform technical analysis of customer problem and define plan for resolving it.
Be responsible for building and maintaining strong relationships with customers and partners.
Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation.
Work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources).
Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others).
Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system.

WHAT YOU BRING

Fluent English language (both verbal and written, Upper Intermediate as a minimum).
Fluent Spanish or Portuguese languages (both verbal and written, Upper Intermediate as a minimum).
1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business).
Knowledge of Windows Server administration basics (know how to gather and analyze various Windows logs and dumps).
Ability to convey technical information effectively.
Ability to analyze technical issues.
Exceptional customer service approach and excellent analytical skills.

Nice to have

Experience and knowledge of Linux/UNIX basics, CLI.
Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters).
Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers).

*Please submit your resume and application in English

WHO WE ARE

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

OUR INTERVIEW PRACTICES

Use of AI or external assistance during live interviews may result in disqualification. For roles where AI skills are being evaluated, permitted use of AI tools will be clearly communicated in advance. Candidates may be asked to disable virtual backgrounds or participate in in-person interviews. All employment offers are contingent upon successful completion of applicable criminal, education and identity background checks. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

94:T2344,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

The Product Launch Specialist leads the planning and coordination of go-to-market activities for new products, major updates, recurring releases, price list updates, product end-of-life, key campaigns at Acronis.

This role translates approved scope into actionable plans, aligns stakeholders on responsibilities and deadlines, and drives readiness across communications, documentation, marketing assets, and enablement. Working closely with Product Management, Product Marketing, Sales, Regional Marketing, Compliance, Analyst Relations, Public Relations, Social Media, Internal Communications, and partner-facing teams, the Product Launch Specialist ensures coordinated execution and measures results against agreed objectives.

WHAT YOU'LL DO

Own launch planning and coordination: Build and maintain integrated launch plans covering objectives, audiences, scope, milestones, deliverables, dependencies, and owners, from initial intake and approval through post-launch review.
Drive cross-functional alignment: Lead launch alignment meetings, track commitments, document decisions, and escalate unresolved dependencies or risks to the appropriate decision-makers.
Manage launch readiness and scope changes: Establish readiness criteria with stakeholders and track completion. Coordinate confirmation of feature availability and documentation with Product Management, and assess the impact of scope or timing changes on assets, localization, enablement, and communications.
Coordinate launch assets: Ensure product messaging, web content, release notes, documentation, sales materials, training, FAQs, and localized assets are prepared, reviewed, and available according to the launch plan.
Orchestrate launch communications: Maintain a coordinated schedule for internal announcements, partner and customer communications, in-product notifications, and other launch channels. Work with content and channel owners to ensure accurate, consistent messaging and timely delivery.
Coordinate sales and marketing enablement and analyst briefings: Organize training, briefings, and supporting materials that help Sales, Marketing, distributors, and partners understand new capabilities, customer value, positioning, and relevant use cases. Work with Analyst Relations to coordinate analyst briefings and supporting content.
Incorporate partner input: Coordinate participation by Ambassadors and Partner Advisory Council members in relevant discovery sessions, early access programs, and post-launch reviews. Consolidate feedback and route it to the responsible teams for consideration and follow-up.
Align global and regional execution: Work with regional teams to adapt launch activities to local market and language needs, align schedules, and establish clear execution and follow-up responsibilities.
Coordinate product and feature discontinuations: Translate approved end of life decisions into coordinated plans. Work with Product Management, Legal, Compliance, Support, and commercial teams to align notification requirements, migration guidance, documentation updates, and customer or partner communications.
Coordinate price list updates and communications: Coordinate approved price list changes from intake through publication, ensuring timely internal communication to Sales and Marketing and external notification to partners.
Measure results and improve execution: Agree on launch KPIs and reporting ownership with stakeholders, consolidate available results, and lead post-launch reviews. Use findings to improve launch templates, readiness checklists, workflows, and tracking tools.

WHO WE’RE LOOKING FOR

2+ years of experience in project managements, product marketing, marketing program management, or a related role, preferably in B2B technology.
Proven ability to manage complex projects involving multiple teams, concurrent deadlines, and interdependent deliverables.
Experience coordinating marketing communications, launch assets, and sales or partner enablement.
Strong planning and organizational skills, attention to detail, and the ability to manage competing priorities independently.
Ability to identify risks, assess the impact of changes, and escalate issues with clear recommendations.
Strong stakeholder management skills, including the ability to influence without direct authority and hold teams accountable for agreed commitments.
Excellent written and verbal communication skills in English.
Experience with project management and collaboration tools, with the ability to use CRM data and reporting dashboards to assess results.
Knowledge of cybersecurity, cloud services, SaaS, or the managed service provider ecosystem is an advantage.
Ability to learn quickly and adapt to a dynamic, constantly evolving environment.
Confidence in using AI tools such as ChatGPT or Claude, or an interest in applying them to everyday work, would be a plus.

What success means in this role

Launch milestones delivered against approved scope, timelines, and readiness criteria, with changes documented and communicated promptly.
Required assets, documentation, communications, and enablement available by their agreed deadlines.
Applicable Compliance reviews and approvals completed before publication or distribution.
Clear ownership of deliverables and timely escalation, and resolution of dependencies and risks.
Consistent messaging and coordinated execution across global, regional, and partner-facing teams.
Price list updates published accurately and on schedule, with Sales and Marketing informed internally and partners notified externally within agreed notice periods.
Launch results assessed against agreed KPIs, with actionable recommendations and follow-up owners.
Product and feature discontinuations supported by timely communications, updated materials, and clear transition guidance

WHO WE ARE

OUR INTERVIEW PRACTICES

95:T20f2,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are looking for a candidate who will be responsible for the build system and build infrastructure of a large, complex software product — from compiling and packaging hundreds of interdependent components to assembling, signing and publishing the artifacts we release — and for making the build fast, reproducible and trustworthy for everyone who depends on it.

WHAT YOU'LL DO

Own, design and evolve the build system for a product assembled from a large number of interdependent components written in several programming languages.
Build and maintain the build pipelines end to end: isolated and reproducible builds, dependency and version management, build agents and build farms, artifact repositories and caching — and keep build times, success rates and reproducibility under control as the product grows.
Assemble and validate release deliverables: packages, images and installation artifacts, and the repositories they are distributed from, for several supported release lines maintained in parallel.
Build and operate the release pipeline: automated build validation and regression gating, artifact signing, promotion between channels, and the publishing and rollback procedures around a release.
Keep the product buildable through toolchain and dependency upgrades: resolve compiler, library and dependency conflicts, and keep build definitions and downstream patches maintainable instead of accumulating.
Maintain traceability of everything we ship: versioning and changelogs, artifact provenance, license and SBOM data, and the integration points that security scanning and audits rely on.
Automate build tooling, release steps and the provisioning of build environments in Python and shell, and integrate the build with the team's source control, review and issue tracking workflows.
Support developers and QA day to day: fast self-service builds of branches and merge requests, quick diagnosis of build and packaging failures, and unblocking people whose work is stuck behind the build.
Extend CI/CD coverage: validation on every commit, promotion of artifacts between environments, and integration of automated test suites into release gating.
Own the build infrastructure itself — build hosts and builder images, artifact storage, capacity planning — working with IT and operations where infrastructure is shared.
Investigate complex and intermittent build failures and drive them from root cause to a permanent fix rather than a retry.
Leverage AI-assisted engineering tools for development, code and log analysis, debugging, root-cause investigation and technical research.
Document the build and release processes so that they are reproducible by someone else, and share that expertise with the development and QA teams.
Maintain clear communication with the development lead on build and release status, risks, dependencies and critical issues.

WHO WE’RE LOOKING FOR

5+ years in build, release or DevOps engineering for complex software products, including ownership of a build system as a whole and not only of individual CI jobs.
Strong CI/CD engineering: Jenkins, GitLab CI, GitHub Actions or comparable; pipelines as code, build agents, and artifact repositories.
Solid experience with software packaging and the distribution of binary artifacts on Linux, including artifact signing and repository or channel management.
Ability to read, fix and take over build definitions written by other teams across multiple languages and build tools (make, CMake, autotools, and language-native build and packaging tooling).
Deep understanding of dependency and version management, reproducible and hermetic builds, incremental builds and build caching.
Solid Python and shell scripting for build tooling and release automation.
Strong Linux systems knowledge, plus containers and configuration management tooling.
Confident with Git and with branching and release models in a product that maintains several releases at once.
Experience delivering updates to already installed software — channels, staged rollout, acceptance and rollback — is a strong advantage.
Familiarity with software supply chain practices: signing, SBOM, dependency and vulnerability scanning.
Experience scaling a build system — parallelism, distributed builds, cutting build times from hours to minutes — is a strong advantage.
Strong analytical and troubleshooting skills, and the patience to take over a large inherited build system with incomplete documentation.
AI-assisted engineering experience is mandatory, including practical use of AI for development, debugging, log analysis, investigation and technical research.
Demonstrated ability to treat the build as a product that the rest of engineering depends on, and to share technical expertise across teams.
Excellent English communication and cross-functional collaboration skills.

*Please submit your resume and application in English

WHO WE ARE

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is usd by over 21,000 service providers to protect more than 750,000 businesses.

OUR INTERVIEW PRACTICES

The US pay range for this position is $123,000–$160,000. This range reflects the minimum and maximum total target annual compensation for this role across all U.S. locations. The actual compensation offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, and geographic location.

In addition to competitive compensation, this role includes a comprehensive benefits package featuring medical, dental, and vision coverage, flexible spending accounts (FSA), disability and life insurance, a 401(k) retirement plan with company match, and a generous vacation policy.

96:T14d7,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution. We are looking for a Junior Cloud Services Advisor to join our mission of protecting the digital world.

The Junior Cloud Services Advisor is a business development–focused role supporting net-new acquisition and activation of Service Provider (SP) partners. The role combines pipeline generation and qualification with ownership of low-tier, transactional deals, while progressing larger opportunities to senior sales. This role is ideal for BDRs or SDRs who want more ownership and exposure to real sales outcomes.

WHAT YOU'LL DO

Engage new and existing Service Provider prospects through outbound activities, campaigns, events, and distributor programs.
Qualify prospects and progress sales-ready opportunities to Cloud Services Advisors.
Support activation and prioritization initiatives across the funnel.
Independently close low-tier, lower-complexity opportunities, including first transactions, entry-level PAYG, and small commitments.
Collaborate closely with senior sales, marketing, and partners.
Maintain accurate CRM data and clear qualification notes.
Partner with Cloud Services Advisors on larger or more complex deals, long-term account management and expansion, custom pricing, and enterprise negotiations.

Where You’ll Focus

Build early-stage opportunities and help customers take their first steps toward becoming active, growing partners.
Take direct ownership of opportunities that match the role’s scope, while partnering and handing over to senior sales the larger, more complex deals.
Create strong foundations for longer-term customer relationships and hand over to the relevant senior sales teams all the custom pricing and enterprise negotiations.

What Success Looks Like

High-quality opportunities accepted by senior sales
Strong pipeline progression and activation
Consistent closure of low-tier deals
Clean execution and collaboration

WHO WE'RE LOOKING FOR

1+ years of experience as a BDR, SDR, or inside sales rep
Comfortable with outbound, discovery, and qualification
Confident running simple deal cycles end-to-end
Organized, proactive, and eager to grow
SaaS, cloud, or IT background is a plus
Disciplined, detail-oriented, and able to meet deadlines in a fast-paced environment while maintaining accuracy
Great organizational, problem-solving, and multitasking skills
Collaborative team player, self-motivated and proactive, able to work with minimal supervision

WHO WE ARE

OUR INTERVIEW PRACTICES

97:T33b2,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload, we’ve built the industry’s only all-in-one solution.

As a Sales Solutions Engineer at Acronis, you will join an amazing, global team of smart, passionate and knowledgeable Solution Engineers. Your key priority will be to work closely with the Sales Team to execute technical pre-sales and post-sales activities that will advance all aspects of the sales cycle. You will work directly with partners and customers to fully understand their requirements in Cyber Security. We are not looking for a senior SE but rather an SE that is looking to step up into their next role within Cyber Security and AI.

WHAT YOU'LL DO

Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
Analyze business requirements, market strategies, and policies relating to data protection.
Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies.
Facilitate customer evaluations and proof of concept activities for Acronis solutions.
Perform technical troubleshooting and secure technical wins during the pre-sales process.
Position solutions that address customer business problems and act as a technical advisor.
Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
Gather technical requirements, develop cost-effective solutions, and present them to prospects.
Develop responses to RFIs & RFPs.
Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross-functional teams.
Understand complex customer needs and develop innovative solutions.
Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.

WHAT YOU BRING

At least 4-5 years of experience in a relevant position
Cloud-based applications such as Microsoft 365 and Google Workspace
Backup, Disaster Recovery, and Storage solution design experiences
Security experience in one or more of the following areas:
- Antivirus / Ransomware Protection
- EDR/MDR/XDR
- Email Security
- Network Security
Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)
The ability to articulate technical and business value propositions
Experience in customer and sales opportunity management practices
Must be a good listener, creative, intuitive, a team player, and have the ability to resolve problems
A high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy
Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate around technical issues effectively
Fluent in English
Ability to travel (including international)

*Please submit your CV in English - THANK YOU!

WHO WE ARE

#LI-CL1

98:T2ddd,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are seeking an experienced Product Security Lead to drive Acronis’ global product security strategy and assurance program across our SaaS and on-premises portfolio. This role will oversee product security governance, secure development practices, security tooling and automation, vulnerability management, and remediation assurance. Working closely with R&D, Product, and Security leadership, you will embed security throughout the software development lifecycle, strengthen our security posture, and ensure compliance with industry standards and customer expectations. The ideal candidate combines deep technical expertise with strong leadership skills and a proven ability to build scalable security programs in a global software environment.

WHAT YOU’LL DO

Product Assurance Leadership and Governance

Lead and provide oversight of the product assurance program, including governance, accountability, and metrics across all product lines (SaaS and on-premises).

Define and maintain the product security strategy, policies, standards, and secure development lifecycle (SDL) requirements, aligned with business goals and product roadmaps.

Establish risk acceptance, exception, and escalation processes with clear ownership in Engineering and Product.

Report product security posture, risk trends, and program KPIs to senior leadership.

Toolchain Strategy and Procurement

Conduct gap analysis of the Product Security toolchain, identify coverage and maturity gaps, and build the business case for tooling investments.

Evaluate, select, and recommend appropriate tools, and manage vendor relationships.

Secure CI/CD and Automated Security Controls

Select, configure, and set enforcement modes (audit, warn, block) for SAST, DAST, SCA, secrets scanning, and SBOM generation in CI/CD pipelines.

Define quality gates, severity thresholds, and break-the-build criteria that balance risk reduction with developer velocity.

Oversee tuning of rules and false-positive management to maintain developer trust and adoption.

Drive software supply chain security, including dependency governance, SBOM management and distribution, build integrity, artifact signing, and provenance.

Independent Verification and Validation

Define the independent verification and validation (IV&V) code review process, including scope, triggers, reviewer qualifications, and approval thresholds for high-risk changes.

Oversee security design reviews and threat modeling for new features, architectures, and third-party integrations.

Direct penetration testing, red team engagements, and external security assessments of products.

Vulnerability Management and Remediation Assurance

Define and oversee the end-to-end vulnerability management process: intake, triage, risk scoring (e.g., CVSS, EPSS, exploitability context), SLAs, and remediation.

Provide remediation assurance by verifying that fixes are effective, complete, and free of regressions, and by tracking SLA adherence and escalating overdue items.

Manage the bug bounty and coordinated vulnerability disclosure programs, including researcher engagement, platform management, and incentive structuring.

Lead the Product Security Incident Response Team (PSIRT) function, including security advisories, CVE publication, and customer communication for critical vulnerabilities.

Compliance and Customer Assurance

Ensure compliance with relevant regulations, industry standards, and best practices, including GDPR, HIPAA, and ISO/IEC 27001.

Align products with additional product-relevant frameworks as applicable (e.g., SOC 2, NIST SSDF, OWASP ASVS/SAMM, SLSA, EU Cyber Resilience Act, NIS2).

Support customer security questionnaires, audits, and certification efforts (e.g., Common Criteria, FedRAMP, or other market-specific requirements).

Engineering Enablement and Culture

Advise Product Management and R&D on security requirements, customer expectations, and product roadmaps.

Build a security champions program and deliver secure coding training to developers.

Embed security guidance, reusable patterns, and paved-road tooling into developer workflows.

Work closely with R&D, Product, IT/Corporate Security, Legal, and other teams within the Acronis Group.

Team Collaboration and Industry Awareness

Coordinate and collaborate with an international team of security professionals across multiple time zones.

Stay current on emerging threats, attack techniques, supply chain risks, AI/ML security, and security technologies relevant to the product portfolio.

WHO WE’RE LOOKING FOR

10-15 years of experience in information security, with at least 6-8 years in product security, application security, or secure SDLC. Additional leadership experience preferred.

Hands-on experience selecting, deploying, and tuning SAST, DAST, SCA, secrets scanning, and SBOM tooling in CI/CD environments, including setting enforcement policies at scale.

Experience building or maturing an application security program using frameworks such as OWASP SAMM, BSIMM, or NIST SSDF.

Proven experience with vulnerability management programs, including risk-based prioritization, SLA governance, and remediation verification.

Proven experience leading PSIRT or incident response efforts for critical product vulnerabilities, including coordinated disclosure.

Proven experience managing a bug bounty program, including platform familiarity, researcher engagement, and incentive structuring.

Working knowledge of regulatory and compliance requirements for products, including GDPR, HIPAA, and ISO/IEC 27001.

Strong understanding of technical and compliance issues for SaaS and on-premises security product companies.

Ability to analyze complex security data and trends, build actionable plans with key stakeholders, and communicate rationale and progress to senior leadership.

Strong verbal and written communication skills, including the ability to explain complex security concepts to non-technical stakeholders and influence engineering teams without direct authority.

Ability to develop long-term product security strategies aligned with business goals.

Familiarity with modern software architectures, such as cloud-native, containers, microservices, and infrastructure as code.

High integrity and ethical standards in handling sensitive and confidential information.

Strong internal and external customer focus, with a desire to learn all aspects of the business.

Disciplined, detail-oriented, and able to meet deadlines in a fast-paced environment while maintaining accuracy.

Outstanding organizational, problem-solving, and multitasking skills.

Collaborative team player, self-motivated and proactive, able to work with minimal supervision.

Nice to have: CSSLP, CISSP, CISM, or OSCP/OSWE; experience with AI/ML security; experience with regulated or certified product environments

WHO WE ARE

OUR INTERVIEW PRACTICES

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.

Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires.

The US pay range for this position is $200,000–$300,000. This range reflects the minimum and maximum total target annual compensation for this role across all U.S. locations. The actual compensation offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, and geographic location.

99:T2bc2,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are looking for an experienced Cyber Defense Unit Manager to lead and strengthen our global cyber defense capabilities. This role owns security operations, threat detection, incident response, threat intelligence, and proactive defense. You will build a high-performing team and continuously improve our ability to anticipate, detect, and respond to evolving cyber threats.

The ideal candidate combines deep cybersecurity expertise, operational leadership, and people management to build a modern, intelligence-driven cyber defense function. You are comfortable operating in a fast-paced global technology environment and can move seamlessly between strategy, hands-on operations, major incidents, and executive-level communication.

WHAT YOU’LL DO

Strategy and Leadership

Lead the Cyber Defense function, including strategy, roadmap, operating model, and continuous maturity improvement (e.g., against NIST CSF or SOC-CMM)

Manage, mentor, and develop a global team of analysts, responders, threat hunters, and detection engineers, ensuring coverage across time zones, including follow-the-sun or on-call models

Define the build-versus-buy approach for the function, including management of MDR/MSSP and other external partners, and manage the Cyber Defense budget

Security Operations, Monitoring, and Threat Hunting

Oversee 24x7 security monitoring, alert triage, investigation, and escalation across endpoints, networks, identities, applications, and cloud environments

Establish and maintain SOC processes, runbooks, severity definitions, and handoffs to ensure consistent, high-quality investigations

Lead proactive, hypothesis-driven threat hunting and attack surface monitoring, including identity-based and cloud-native threats

Detection Engineering

Own the detection engineering lifecycle: use case development, testing, tuning, deployment, and retirement, with a focus on reducing false positives and alert fatigue

Map detection coverage to MITRE ATT&CK, identify gaps, and prioritize improvements based on threat relevance and business risk

Ensure telemetry completeness by defining log source requirements and onboarding priorities with IT, Cloud, and Engineering

Run purple team and adversary emulation exercises to validate detection and response effectiveness

Incident Response

Lead response to significant cybersecurity incidents, coordinating across Security, IT, Engineering, Legal, Communications, and executive leadership

Maintain and test incident response plans, playbooks, and crisis communication procedures, including regular tabletop exercises with senior stakeholders

Oversee digital forensics, evidence handling, containment, eradication, and recovery, working with Legal to preserve privilege and support investigations, legal holds, and regulatory inquiries

Support breach assessment and regulatory notification decisions with Legal and Compliance (e.g., GDPR, HIPAA, SEC disclosure, and other applicable obligations)

Run post-incident reviews and drive corrective actions to closure.

Threat Intelligence

Build and manage a threat intelligence capability that tracks threat actors, campaigns, and techniques relevant to Acronis, its customers, and the MSP ecosystem

Translate intelligence into actionable detections, hunts, blocking actions, and risk-informed recommendations for leadership

Participate in industry intelligence-sharing communities and partnerships (e.g., ISACs, peer groups, law enforcement liaison)

Technology, Automation, and AI

Own and optimize core cyber defense technologies, including SIEM, EDR/XDR, SOAR, and threat intelligence platforms, including roadmap, integrations, and vendor performance

Drive automation and AI-assisted capabilities to improve detection, enrichment, triage, investigation, and response, with appropriate governance and human oversight

Leverage Acronis’ own products and platform capabilities where appropriate to strengthen internal defense

Metrics, Reporting, and Executive Communication

Establish KPIs and reporting for cyber defense effectiveness, such as MTTD, MTTR, detection coverage, alert quality, incident trends, and threat exposure

Report cyber defense posture, major incidents, and risk trends to senior leadership, and when needed the Board and Audit Committee

Cross-Functional Partnership

Partner with Security leadership, IT, Cloud, Engineering, Product Security, and Legal to strengthen the company’s overall security posture

Coordinate with Vulnerability Management and Product Security on exploitable risks, emergency patching, and threat-informed prioritization

Support audits, customer assurance requests, and regulatory requirements related to monitoring and incident response

WHO WE’RE LOOKING FOR

Significant cybersecurity experience (typically 10+ years) in security operations, incident response, threat detection, or cyber defense, including 5+ years leading teams

Proven experience leading cybersecurity teams within a global technology or software environment, including distributed, multi-time-zone teams

Demonstrated experience leading major incident response efforts from detection through recovery and post-incident review

Strong understanding of modern attacker techniques, threat actor tradecraft, and frameworks such as MITRE ATT&CK

Hands-on knowledge of SIEM, EDR/XDR, SOAR, threat intelligence, and security monitoring technologies, including evaluation and optimization

Experience with threat hunting and detection engineering, including detection-as-code practices

Strong understanding of AWS, Azure, or other modern cloud environments, including cloud-native logging, detection, and response

Experience with digital forensics and investigations, and working knowledge of breach notification and regulatory requirements

Experience leveraging automation, scripting (e.g., Python), and ideally AI within security operations

Experience managing budgets, vendors, and managed security service providers

Strong leadership, analytical, and decision-making skills, particularly during high-pressure incidents

Ability to communicate complex cybersecurity risks clearly to technical and executive stakeholders, including legal and board audiences

High integrity and sound judgment when handling sensitive, confidential, and privileged information

Relevant certifications such as CISSP, CISM, GIAC (GCIH, GCFA, GCTI, GCDA), or OSCP are a plus

WHO WE ARE

OUR INTERVIEW PRACTICES

The US pay range for this position is $170,000–$260,000. This range reflects the minimum and maximum total target annual compensation for this role across all U.S. locations. The actual compensation offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, and geographic location.

9a:Ta23,Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Support Specialist to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment.

As the Frontline Support Specialist, you will be responsible for working with customers to answer technical questions via email, phone and chat. You will work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources). This is an exciting opportunity for someone who enjoys helping others, solving complex challenges, and creating positive experiences through meaningful interactions. A great support specialist is adaptable and thrives in a fast-paced environment where clear communication and creative thinking are key.

WHAT YOU'LL DO

Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for clients
Provide timely & accurate status updates to customers and relevant internal stakeholders
Track customer issues using a ticketing system to ensure quick resolution and proper follow-up and documentation
Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system
Advise/educate customers within procedural guidelines to ensure a complete solution to their technical or service questions

WHO WE'RE LOOKING FOR

3+ years of experience technical support and troubleshooting software issues
Fluent English (both verbal and written, Upper Intermediate as minimum)
Ability to analyze technical issues
Ability to convey technical information effectively
Excellent analytical skills
Exceptional customer service approach
Prior Call Center experience in a customer/technical support setting (preferably in Hosting tech support or Managed Service Provider business)

WHO YOU ARE

Detail-oriented, organized, and motivated to learn.
Hands-on, dependable, and results-driven, with a strong sense of ownership
Collaborative and team-focused, committed to supporting colleagues and building positive working relationships
Adaptable and resilient, able to handle shifting priorities, never give up attitude

9b:T1911,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload, we’ve built the industry’s only all-in-one solution.

We are seeking a highly motivated and experienced Senior OEM and OT Enterprise Account Executive to drive growth in the industrial cybersecurity sector in India. In this role, you will be responsible for building and nurturing strategic relationships with OEMs, integrators, and end customers to expand our market presence. As a senior individual contributor, you will focus on identifying opportunities, enabling partners, and driving sales of our innovative cybersecurity solutions tailored for industrial environments. Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ business, so we are looking for a highly-motivated individual who thrives in a fast-paced and high-volume, work environment.

The ideal candidate for this position will not only possess the skills and experience required but will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. And just like every position at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up

WHAT YOU'LL DO

Revenue Generation: Drive sales growth by actively engaging with partners and end customers in complex industrial environments, ensuring sales targets are consistently met or exceeded.
Channel Development: Establish and manage relationships with key channel partners, with heavy focus on the industrial automation channel including ICS manufacturers and their control system integrator channel.
Sales Enablement: Provide partners with the training, tools, and resources they need to effectively position and sell our industrial cybersecurity solutions.
Strategic Planning: Collaborate with partners to develop joint business plans, set revenue targets, and identify new market opportunities.
Market Insight: Stay abreast of industry trends, competitive landscape, and emerging threats in industrial cybersecurity, and use this knowledge to inform go-to-market strategies.
Cross-functional Collaboration: Work closely with internal teams, including product management, marketing, and engineering, to align solutions with customer and partner needs.
Metrics and Reporting: Monitor and report on key performance indicators, such as partner sales pipeline, revenue contributions, and program effectiveness.

WHAT YOU BRING

Experience: 5+ years in channel sales, business development, or a related role, preferably in the industrial cybersecurity or technology sector.
Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required.
Industry Knowledge: Deep understanding of industrial cybersecurity, including key technologies, market challenges, and regulatory requirements (e.g., NIST, IEC 62443).
Sales Skills: Proven track record of achieving or exceeding sales targets through channel strategies.
Relationship Management: Strong ability to develop and maintain long-term professional relationships with partners and customers.
Technical Acumen: Familiarity with cybersecurity solutions, OT/IT convergence, and industrial control systems (ICS).
Communication: Excellent presentation, negotiation, and interpersonal skills.
Education: Bachelor’s or equivalent preferred

*Please submit your resume and application in English

WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.

Our Interview Practices

9c:T155e,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

In this role you will own the network that keeps Acronis's internal platforms running - the data center fabric, virtualization clusters, corporate sites, and cloud connectivity across Azure, GCP, and AWS. This is the infrastructure our engineering, security, and business teams depend on every day. It is a hands-on engineering role with real autonomy: you will design the changes, implement them, and be the person who understands why the network behaves the way it does.

WHAT YOU'LL DO

Design, implement, and maintain the network infrastructure that keeps operations running without interruption.
Monitor network performance, troubleshoot incidents, and resolve issues before they reach users.
Partner with the Security team to harden the network and respond to emerging threats.
Manage remote access and site-to-site VPN, including client-based VPN for a distributed workforce.
Run networking for our virtualization clusters (Virtuozzo, oVirt) and cloud environments (Azure, GCP, AWS).
Coordinate with ISPs and vendors on service issues, escalations, and capacity planning.
Plan capacity and hardware lifecycle for corporate sites and data centers, and run changes through proper maintenance windows with tested rollback plans.

WHO WE'RE LOOKING FOR

3-5+ years as a network engineer or administrator in a production environment.
Strong command of the TCP/IP stack and network design principles.
Hands-on experience with dynamic routing, particularly BGP and OSPF.
Experience with switches, routers, and firewalls from enterprise vendors such as Juniper, Cisco, Aruba, or Mikrotik.
Practical experience across core technologies: NAT, VLAN, xSTP, LACP, ACLs, QoS, GRE over IPsec, VRF-lite, VRRP, and PBR.
Experience with remote access VPN (for example, Cisco AnyConnect on Firepower) and site-to-site VPN.
Experience with cloud networking in at least one of Azure, GCP, or AWS.
Proactive approach
Calm and methodical attitude
Strong communication skills

NICE TO HAVE

Network monitoring, logging, and alerting with Zabbix and Loki; IPAM with NetBox.
Network virtualization with oVirt or Virtuozzo.
Linux administration: shell, DNS (BIND9), DHCP (KEA), nftables/iptables.
NetOps tooling - Git, Ansible, Python - and a bias toward automating repeat work.
BGP Anycast, IPv6 transition, or Teams Phone experience.
Applying AI to network operations - for example, LLM-assisted troubleshooting or config review, or deploying MCP servers to expose network tooling to internal agents.

*Please submit your resume and application in English.

WHO WE ARE

OUR INTERVIEW PRACTICES

9d:Td19,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.
We are seeking passionate sales professionals to develop and grow our Acronis Cyber Protect license business through resellers serving end users in Japan. You will leverage our technology, product capabilities, brand and marketing position to build relationships with reseller business leaders and create new revenue opportunities. The successful candidate will own the assigned revenue target and directly contribute to our growth in Japan market.
This position offers a strong opportunity for a sales professional who wants to build new business and demonstrate results through revenue growth.

WHAT YOU'LL DO

Build relationships with business leaders, sales teams, and technical teams within existing resellers and position Acronis Cyber Protect as a new growth area for their business.
Identify high-potential resellers, define sales plans and specific actions, and develop them into the next Strategic Named Resellers.
Plan and execute joint sales and marketing activities, promotions, events, and campaigns to generate leads, opportunities, and revenue.
Develop new resellers and support their participation in the Acronis Partner Program, sales and technical training, sales readiness, and first opportunities.
Take over sales-qualified or complex inquiries from Inside Sales and lead reseller or end-user meetings, coordinating proposals and demos with Presales and SE teams as required.
Engage on end-user leads generated through inquiries, trials, and events, work with the existing or most suitable reseller, and drive the opportunity through closing.
Agree on key opportunities, actions, owners, and next steps with resellers, and manage pipeline, forecast, and sales activities in Salesforce.
Perform other responsibilities related to the growth of the reseller business in Japan.

WHAT YOU BRING

B2B sales experience with IT products, including hardware or software.
Experience in reseller sales or channel development.
A track record of proactively developing new markets, customers, or resellers and driving opportunities from initial engagement through closing.
Ability to translate customer and reseller needs to clear proposals, actions, and commercial outcomes.
Energy, pace, and persistence, with the ability to involve internal and external stakeholders and maintain momentum toward revenue results.
Strong business communication skills in Japanese.

Preferred Qualifications

Sales experience or product knowledge in cybersecurity, backup, cloud, data protection, or virtualization technologies.
Experience working with distributors or system integrators on joint sales, promotions, events, or product demonstrations.
Experience using English at work or collaborating with global teams. Fluency is not required.

9e:T1b76,Acronis offers Cyber Protection, an all-in-one solution that integrates system and data monitoring, control, and protection. As such, we are seeking a solution architect to promote this Cyber Protection initiative.

In this role, you will work closely with the sales team to conduct technical pre-sales activities that support the sales cycle. You will collaborate with partners and customers to clarify the features and benefits of appropriate Acronis solutions for requirements related to cybersecurity, data protection, disaster recovery, and asset management, and to promote adoption of our products and services.

As a security expert, you will provide technical support to the pre-sales team, clarify the challenges faced by partners and customers, and propose optimal implementations and solutions.
Additionally, in collaboration with the global security unit TRU (Threat Research Unit), you play a role in disseminating and raising awareness of security-related information to the Japanese market.

WHAT YOU'LL DO

Acquire comprehensive knowledge of Acronis's products and services. Maintain knowledge of key industries and respond to customer inquiries.
Focus on market development, gap analysis, and developing new sales opportunities. Build and develop relationships with key stakeholders and influencers of prospects.
Analyze the technical and business requirements of prospects.
Create business proposals outlining Acronis solutions for identified requirements and respond to RFIs and RFPs.
Play the role of an Acronis technology expert, conduct on-site and remote meetings with prospects.
Demonstrate and promote Acronis products and technologies.
Conduct presentations on Acronis' technologies and solutions for customers, partners, and the general public.
Propose solutions aimed at solving clients' business problems and act as technical advisors to clients.
Facilitate and manage PoCs of Acronis solutions.
Manage the resolution of technical issues during the pre-sales process.
Share customer and market feedback with Acronis's product management, engineering, support, and other related departments.
Provide customized training for customers and help them deepen their knowledge of Acronis solutions.
Disseminate information and promote awareness of Acronis solutions at in-house activities and external events
Perform regular sharing of the latest threat information within the Japan team

WHAT YOU BRING

Experience related to on-premises/cloud systems and server security
Storage, backup, DR, BCP
VMware、Hyper-V、KVM、AWS、Azure、Google Cloud
Operating systems: Linux/Unix/Windows/macOS
Experience in IT system management or network management
DLP: Data loss prevention
XDR/EDR: Endpoint Detection and Response
SIEM: Security Information Event Management
Security products such as UTM, IDS, IPS, and SOC
Firewalls, Web Security
Identity management and access control (IAM, SSO, etc.)

PREFERRED QUALIFICATIONS

AWS Certifications (AWS Certified Solutions Architect, SysOps, Security, etc.)
Microsoft Certified: Azure Administrator / Security Engineer Associate
Google Cloud Professional Cloud Architect / Security Engineer
CISSP（Certified Information Systems Security Professional）
Management qualifications such as CISM, CISA, CCSP
CompTIA Security+、Network+
IPA Information Security Management Exam (SC) / Applied Information Technology (AP)

The successful candidate should be/possess:

Proactive, customer-oriented, and enthusiastic
Good listeners and the ability to solve problems in stressful situations
Viewing difficult situations as opportunities
Operate independently as specialists but be able to work effectively within the internal team
Effective management of time and resources with project management skills
Utilize excellent presentation skills to effectively discuss and negotiate technical issues
The ability to quickly absorb expertise and develop new skills

WHO WE ARE

OUR INTERVIEW PRACTICES

9f:T205f,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are looking for a strategic Regional Finance Manager to partner with business leaders and drive financial performance across the region. You will work closely with cross-functional teams to support key business decisions, improve profitability, and contribute to growth initiatives. This role offers strong visibility with senior leadership and the opportunity to make a meaningful business impact.

WHAT YOU’LL DO

Oversee the full financial management of 4–5 legal entities, ensuring accurate financial reporting, compliance, strong internal controls, and operational efficiency.
Lead, manage, and develop a team of 2–3 finance professionals, fostering accountability, collaboration, and continuous improvement.
Own the monthly, quarterly, and annual close processes, ensuring timely and accurate financial results, including:
- Trend and variance analysis
- Balance sheet reconciliations
- Accruals and related accounting activities
- Financial review and management reporting
Prepare and review annual statutory financial statements in compliance with local regulations and applicable accounting standards.
Ensure compliance with local accounting, tax, and regulatory requirements across all assigned entities.
Oversee VAT returns, corporate tax processes, and other statutory filings in collaboration with external advisors where applicable.
Coordinate and manage internal and external audits, acting as the primary point of contact for auditors, tax authorities, banks, and external consultants.
Lead budgeting, forecasting, cash flow management, and financial planning activities across the assigned entities.
Monitor financial performance, identify risks and opportunities, and provide actionable recommendations to support business objectives.
Partner closely with business leaders and cross-functional stakeholders to support strategic decision-making and drive financial performance.
Oversee day-to-day accounting operations, including Accounts Payable, payment controls, and month-end activities, ensuring adherence to policies and procedures.
Drive process improvements, automation initiatives, and standardization of finance processes across entities.
Develop and enhance financial reporting, KPIs, dashboards, and ad hoc analyses to support management decision-making.
Ensure consistency, accuracy, and scalability of finance processes, controls, and reporting frameworks across all assigned legal entities.

WHO WE’RE LOOKING FOR

7+ years of progressive accounting and finance experience, including people management responsibilities in an international or multi-entity environment.
Proven experience as a Finance Manager, Finance Lead, or Senior Accounting Manager with ownership of multiple legal entities.
Strong knowledge of financial reporting, budgeting, forecasting, cash flow management, and financial controls.
Experience managing statutory reporting, tax compliance, VAT processes, and audit coordination.
Solid understanding of local accounting standards; IFRS experience is required, and US GAAP knowledge is considered an advantage.
Experience working with ERP systems and advanced Microsoft Excel skills.
Strong analytical, problem-solving, and decision-making capabilities.
Demonstrated ability to manage multiple priorities and deadlines in a dynamic environment.
Advanced English is required; additional European languages are considered an asset.
Bachelor's degree in Finance, Accounting, Economics, or a related field. Professional accounting qualifications are considered a plus.

Please submit your resume and application in English.

WHO YOU ARE

Available for hybrid work: 2 days/week in the office.
A confident and approachable leader who can inspire, develop, and support finance team members.
Business-minded, with the ability to translate financial data into meaningful insights and recommendations.
Excellent communication and stakeholder management skills, capable of influencing decision-making across all levels of the organization.
Highly organized, proactive, and solution-oriented, with strong attention to detail.
Comfortable balancing strategic responsibilities with operational oversight.
Adaptable and resilient, able to manage changing priorities while maintaining high-quality standards.
A collaborative team player with a strong sense of ownership and accountability.
Passionate about continuous improvement, operational excellence, and building scalable finance processes.
Committed to fostering strong partnerships and a positive working environment across teams and functions.

WHO WE ARE

OUR INTERVIEW PRACTICES

#LI-MC1

a0:T12d7,As a Distribution Account Manager, you will play a key role in growing Acronis’ business through strategic distributor partnerships. You will be responsible for building strong relationships with distributor stakeholders, developing joint business and go-to-market strategies, and driving sales growth across the reseller and service provider ecosystem.
Working closely with sales, marketing, technical, and partner teams, you will enable distributors to effectively position and sell Acronis solutions, identify new business opportunities, and maximize partner performance and revenue.

WHAT YOU'LL DO

Grow and manage strategic distributor partnerships by building trusted relationships with key decision-makers and stakeholders, and serving as the primary point of contact for business, sales, and technology initiatives.
Drive revenue growth and market expansion through joint business planning, go-to-market strategies, territory development, new partner recruitment, and initiatives that increase Acronis’ share of wallet across reseller and service provider channels.
Lead sales execution with distributors by managing pipelines and forecasts, conducting regular business reviews, supporting opportunities through closure, and working closely with sales and presales teams to achieve targets.
Enable and develop the channel through onboarding, training, sales enablement, and adoption of Acronis solutions, programs, and tools, with a focus on both on-premise and cloud-based offerings.
Drive joint marketing and promotional initiatives with distributors, including partner recruitment, campaigns, incentives, and effective use of marketing resources to generate business results.
Collaborate across Acronis by leading virtual cross-functional teams across sales, marketing, partner success, technical, presales, and renewals to deliver a strong partner experience.
Use market and business insights to drive growth by monitoring industry and competitive trends, analyzing partner performance, and identifying opportunities to improve revenue, reach, and overall channel effectiveness.

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)

5+ years of experience in channel sales, channel development, or account management; experience working with distributors is an advantage.
Bachelor’s degree or equivalent professional experience.
Strong knowledge of channel and field sales, with an understanding of cloud-based business models.
Proven track record of achieving sales targets and driving revenue growth through partners.
Strong business development, strategic planning, and sales execution skills.
Excellent relationship-building and influencing skills, with the ability to engage stakeholders at all levels of a partner organization.
Strong communication, presentation, analytical, project management, and problem-solving skills.
Self-motivated, adaptable, collaborative, and comfortable working in a fast-paced, global environment.
Experience with CRM systems, particularly Salesforce, and proficiency in Microsoft Office.
Willingness to travel regionally
Native-level Japanese and business-level English proficiency.

*Please submit your resume and application in English

WHO WE ARE

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.

a1:Tf25,As the Senior Cloud Partner Success Manager, you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create best in class partner experience which is the key differentiator of Acronis.

What You'll Do

Conduct territory analysis and planning for dedicated geographies to identify top potential partners, develop relationship with key decision makers onpartner side and maintain a regularity/frequency of contact with every partner depending on priority
Align with Acronis Cloud Distributors for joint activities for channel enablement and drive quarter over quarter cloud revenue growth workingthrough assigned partners
Train new and existing partners with existing and new products, support new partners on daily basis on business and technology development, andguide them through onboarding and enablement stage equipping with all needed knowledge, resources and tools
Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness
Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retainexisting customer to partner
Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle
Drive successful upsell/cross sell initiatives with partner to increase new services attach rate
Engage and orchestrate all needed internal resources to help dedicated partners’ growth, including Presales and Technical support teams
Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have notless than 80% fields filled out
Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing,making committed
Key KPIs: Total Revenue from signed partners, churn rate (% of partners leaving the program), number of Acronis services sold through the partner

What You Bring

5+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, Channel development position within a software vendor)
Fluent English, both written and verbal
Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required
In-depth channel and field sales experience with an understanding of the cloud market business model
Strong presentation, communication, and planning skills
Strong internal customer focus with desire to learn all aspects of the business
High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
Strong written and verbal communication and interpersonal skills
Outstanding organizational, problem solving, and multi-tasking skills
Collaborative, team-player with a commitment to succeed and never give up attitude
Self-motivated, proactive, and able to work with minimal supervision

a2:T148b,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are looking for a full-time IT Help Desk Technician to join our team. If you're passionate about technology, solving problems, and providing support, this role is for you!

Please note: This role requires working on-site at our Sofia office during the first six months. After that, a hybrid work option will be available for the same location.

WHAT YOU'LL DO

Technical Support: Offering (1st and 2nd level) support to end-users facing issues with hardware, software, networking, and other computer-related technologies.
Troubleshooting: Diagnosing and resolving technical problems, either remotely or in person, prioritizing and scheduling issues, and documenting solutions using the Service Desk platform. When necessary, problems have to be escalated to the appropriately experienced technician.
Maintenance: Ensuring the proper functioning of computer systems, conducting regular checks, and performing updates and upgrades as necessary
Customer Service: Communicating effectively with customers to understand their problems and provide clear guidance and solutions
Project Management: Taking responsibility for IT-related projects, managing timelines, and ensuring deliverables meet quality
Configuration and Installation: Setting up and configuring new hardware and software, ensuring that systems are ready for use by end users
Operational Control: Contributing to the operational permanent control framework to ensure compliance with internal and external regulations
Hardware Repairs: Initial diagnostic, working with the Service center to repair or replace failed hardware components
Documentation: Developing and updating support procedures and documentation to reflect the company's latest troubleshooting techniques, solutions, and processes.
Asset management
Occasional Business trips to fulfill IT dept. needs

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)

2-3 years of relevant experience in troubleshooting, technical support, and networking issues with proficiency in Windows OS, macOS, remote desktop support tools, and hardware repairs
Solid understanding of network protocols, security systems, and Microsoft Office 365
Strong communication, problem-solving, and customer service skills, with the ability to document processes clearly and attention to detail
Ability to work well in a team environment
Project management skills to handle IT-related projects
Working knowledge of a range of diagnostic utilities
Upper-intermediate English (written and verbal)

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

a3:T1ea0,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are looking for a Lead Product Manager who will own the product strategy and roadmap for partner-facing business tools that help partners acquire customers, grow their business, manage opportunities, and expand their relationship with Acronis. This role is at the intersection of Partner Program, Sales, AI, data, and automation to transform complex partner sales journeys into intelligent, scalable digital experiences.

The Lead Product Manager will collaborate closely with Sales, Channel, Marketing, Product, Engineering, Data, and Operations teams to identify growth opportunities, define product requirements, and deliver capabilities that directly contribute to partner growth and Acronis business outcomes.

WHAT YOU’LL DO

Define and own the product vision, strategy, and roadmap for Partner Sales & Growth capabilities within the Partner Portal and unified partner console.

Own and continuously optimize the end-to-end partner sales journey, including opportunity and deal creation, deal registration, qualification, conversion, upsell, cross-sell, renewals, and expansion.

Build intelligent tools that help partners identify and act on growth opportunities, including AI-powered recommendations for upsell, cross-sell, next-best actions, product adoption, tier progression, and commitment growth.

Define AI-powered sales workflows and experiences that turn partner, customer, product, and business data into actionable recommendations and guided sales motions.

Develop capabilities for AI-assisted business and sales planning, helping partners identify growth potential, prioritize opportunities, set targets, and track progress against business goals.

Build scalable partner acquisition and activation capabilities, simplifying the journey from prospect or newly recruited partner to productive, revenue-generating partner.

Evolve partner relationship management capabilities, providing partners and internal teams with a unified view of opportunities, growth potential, engagement, performance, and recommended actions.

Identify opportunities to automate manual sales and partner-management processes through AI, workflow automation, data-driven decisioning, and self-service experiences.

Partner with Sales and Channel teams to deeply understand partner and field workflows, pain points, commercial priorities, and growth opportunities, translating them into scalable product capabilities.

Lead cross-functional teams through the full product lifecycle, from discovery, business case and requirements through delivery, launch, adoption, measurement, and continuous improvement.

Define and track product KPIs including partner activation, deal registration and conversion, upsell/cross-sell adoption, partner revenue growth, tier progression, feature adoption, and reduction of manual sales effort.

Continuously evaluate emerging AI, automation, CRM, and sales enablement technologies and identify opportunities to incorporate them into the partner experience.

WHAT YOU BRING

10+ years of product management experience, preferably with B2B platforms, sales technology, partner ecosystems, CRM, revenue growth, or business automation products.
Proven experience owning complex digital products or business platforms from strategy and discovery through launch, adoption, and continuous improvement.
Strong understanding of B2B sales journeys, including opportunity management, deal registration, pipeline management, upsell/cross-sell, renewals, partner acquisition, and account growth.
Experience designing data-driven and automated workflows that simplify complex business processes and improve commercial outcomes.
Strong understanding of AI-enabled product experiences, including recommendation systems, intelligent workflows, copilots/assistants, predictive insights, and next-best-action scenarios.
Ability to translate complex business processes and commercial requirements into intuitive, scalable product experiences.
Strong analytical mindset and ability to define product KPIs, evaluate business impact, and use data to drive prioritization and product decisions.
Proven ability to influence and align senior stakeholders across Sales, Product, Engineering, Marketing, Operations, and other business functions.
Ability to operate with a high degree of ownership and ambiguity, identify opportunities proactively, and drive initiatives across organizational boundaries.
Excellent written and verbal communication skills in English.
Bonus points:
Experience with partner relationship management (PRM), channel sales, partner programs, or indirect sales models.
Experience with CRM and sales platforms, partner portals, sales enablement, revenue intelligence, or workflow automation products.
Experience building AI-powered B2B sales, recommendation, or decision-support capabilities.
Understanding of MSP, reseller, distributor, or broader B2B technology partner ecosystems.

WHO WE ARE

OUR INTERVIEW PRACTICES

a4:T2037,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are looking for a Senior Product Manager to join the Partner Program & Growth team and lead the evolution of partner marketing capabilities within the Acronis Partner Portal and unified partner console. In this role, you will own the product strategy and roadmap for digital tools that help partners plan, create, launch, and optimize marketing activities, engage their audiences, and generate demand for Acronis solutions.

You will work at the intersection of partner marketing, AI, automation, content, and data to transform complex marketing activities into intelligent, scalable, and highly personalized experiences. You will collaborate closely with Marketing, Channel, Sales, Product, Engineering, Data, and Operations teams to turn partner and business needs into capabilities that increase partner engagement, marketing adoption, and business growth.

WHAT YOU’LL DO

Define and own the product vision, strategy, and roadmap for Partner Marketing capabilities within the Partner Portal and unified partner console.
Own and continuously optimize the end-to-end partner marketing journey, from campaign discovery and planning through content creation, execution, engagement, measurement, and optimization.
Build AI-powered marketing experiences that help partners identify the right campaigns, audiences, channels, content, and next-best marketing actions based on their profile, business goals, performance, and customer opportunities.
Develop intelligent campaign creation and recommendation capabilities, including AI-assisted campaign planning, content and asset recommendations, audience selection, messaging, and campaign optimization.
Drive the evolution of multichannel marketing automation capabilities across email, social media, landing pages, digital campaigns, and other partner-facing channels.
Own the evolution of the Partner Content Hub, enabling partners to discover, personalize, and activate relevant marketing and sales assets through intelligent search, recommendations, and AI-assisted content experiences.
Build scalable self-service tools that allow partners to create and execute effective marketing activities with minimal manual effort or specialized marketing expertise.
Develop partner engagement and gamification capabilities that use personalized journeys, challenges, tasks, incentives, achievements, and recommendations to increase participation and adoption across the Partner Program.
Identify opportunities to automate manual marketing workflows through AI, orchestration, workflow automation, personalization, and data-driven decisioning.
Partner closely with Channel Marketing and partners to understand marketing workflows, pain points, adoption barriers, and growth opportunities, translating them into scalable product capabilities.
Lead cross-functional teams through the full product lifecycle, from discovery, business case, and requirements through delivery, launch, adoption, measurement, and continuous improvement.
Define and track product KPIs including marketing tool adoption, campaign activation and completion, partner engagement, content utilization, marketing-generated opportunities, conversion, and reduction of manual marketing effort.
Continuously evaluate emerging AI, marketing automation, content intelligence, and personalization technologies and identify opportunities to incorporate them into the partner experience.

WHAT YOU BRING

5+ years of product management experience, preferably with B2B marketing technology, marketing automation, partner ecosystems, digital experience, or business platforms.
Strong understanding of B2B marketing journeys, including campaign planning and execution, audience segmentation, demand generation, content activation, lead generation, and performance optimization.
Experience with marketing automation and multichannel campaign capabilities across email, social media, landing pages, digital content, and related channels.
Proven experience owning complex digital products or platforms from strategy and discovery through launch, adoption, and continuous improvement.
Strong understanding of AI-enabled marketing experiences, including generative AI, recommendation systems, intelligent content discovery, personalization, campaign optimization, and next-best-action scenarios.
Experience designing data-driven and automated workflows that simplify complex marketing processes and increase adoption and business outcomes.
Ability to translate complex marketing and business requirements into intuitive, scalable product experiences.
Strong analytical mindset and ability to define product KPIs, evaluate business impact, and use data to drive prioritization and product decisions.
Proven ability to influence and align stakeholders across Marketing, Sales, Product, Engineering, Data, Operations, and other business functions.
Ability to operate with a high degree of ownership and ambiguity, proactively identify opportunities, and drive initiatives across organizational boundaries.
Excellent written and verbal communication skills in English.

Nice to have:

Experience with Through-Channel Marketing Automation (TCMA), Partner Relationship Management (PRM), partner portals, or channel marketing platforms.
Experience with marketing automation, campaign management, content management, digital asset management, or marketing orchestration platforms.
Experience building AI-powered marketing, recommendation, personalization, or content-generation capabilities.
Understanding of MSP, reseller, distributor, or broader B2B technology partner ecosystems.

WHO WE ARE

OUR INTERVIEW PRACTICES

a5:T160e,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload, we’ve built the industry’s only all-in-one solution.

We are looking for a Senior Accountant to take ownership of the full accounting and compliance cycle across multiple legal entities, ensuring accurate financial reporting and compliance with local statutory and regulatory requirements.

In this role, the Senior Accountant will oversee day-to-day accounting, financial reporting, and compliance activities, working closely with the Finance Manager, tax advisors, auditors, payroll providers, and other internal stakeholders. The role will be responsible for maintaining the accuracy and integrity of financial records, coordinating timely month-end and year-end closings, and ensuring all statutory and regulatory obligations are met.

WHAT YOU’LL DO

Monthly, quarterly, and year-end closing activities for the local entity, with primary focus on:
- Trend and variance analysis.
- Balance sheet reconciliations.
- Preparation of annual statutory financial statements, ensuring compliance with local statutory and regulatory requirements.
Manage accruals and related accounting processes, with experience in accruals considered a strong advantage.
Prepare and submit VAT returns, ensuring accuracy and compliance with local regulations.
Prepare and file all applicable tax returns for the entity.
Oversee internal and external communications with the tax office, banks, auditors, and consultants.
Oversee accounts payable and check payments.
Assist in the development of internal reporting and ad hoc analysis as required.

WHO WE’RE LOOKING FOR

5+ years of accounting experience in a similar environment
Advanced English is a must; German, Italian, or French is an asset.
Professional knowledge of Microsoft Excel and ERP systems
Strong background in accounting; experience with international financial reporting standards, including IFRS and GAAP frameworks
High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while maintaining a high level of accuracy

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

a6:T1341,As a Cloud Onboarding Advisor for Japan, you will play a pivotal role in guiding Japanese partners and customers through the successful adoption and implementation of Acronis cloud solutions. You will be the primary technical and strategic point of contact, ensuring a seamless and efficient onboarding experience.

WHAT YOU'LL DO

Customer Engagement & Sales Support

Initiates and responds to inbound and outbound communications with prospective and existing customers.
Manages onboarding-related inquiries, provides product‑specific guidance, and supports customers through activation milestones.
Facilitates order intake, closes onboarding‑related sales opportunities, and ensures all required steps are completed.

Pipeline & Opportunity Management

Identifies, qualifies, and documents prospective customer opportunities.
Logs all outreach, progress, and qualification details in CRM or designated tracking systems.
May own a defined product portfolio and collaborate cross‑functionally with adjacent sales teams when territories or product lines overlap.

Operational Excellence & Documentation

Maintains accurate and up‑to‑date customer records, onboarding progress notes, and compliance documentation.
Ensures all onboarding tasks, customer interactions, and follow‑up activities are recorded in line with internal operating procedures.

Performance & Targets

Carry individual or team‑based KPIs, sales quotas, or onboarding activation targets.
Participates in incentive programs tied to revenue, activation milestones, or customer satisfaction outcomes.

WHAT YOU BRING

2-3 years of working experience in the IT/tech industry, preferably in sales-related positions.
Strong communication and customer‑facing skills, with the ability to explain technical concepts clearly.
Demonstrated ability to manage multiple accounts and prioritize tasks in a fast‑paced environment.
Experience with CRM systems (e.g., Salesforce, Gainsight, or equivalent) and structured onboarding workflows.
Detail‑oriented, organised and proactive in driving customer success during early lifecycle stages.
Strong native language skills in Japanese with ability to read and write in English. Spoken English skill is highly advantageous.

Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

#L1-WG1

a7:T26cd,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

In this role, you will own the e-commerce growth strategy and performance of two Acronis product stores, with a clear mandate to accelerate online revenue growth. You will be responsible for identifying and executing opportunities across the entire digital customer journey—from traffic acquisition and product discovery through conversion, purchase, and customer expansion.

This is a high-impact, highly autonomous independent contributor role for an experienced e-commerce leader who knows how to turn data into action and strategy into measurable business results. You will work across Product Management, Marketing, SEO, Website, Digital Media, Analytics, and other teams to influence priorities, remove barriers, and deliver growth.

The successful candidate will be comfortable operating as the owner of the e-commerce business, while leading through influence rather than direct authority. You will bring strong commercial judgment, an analytical mindset, and a bias toward action, experimentation, and continuous improvement.

WHAT YOU’LL DO

Own E-Commerce Growth

Own the e-commerce growth strategy, roadmap, and performance for two Acronis product stores.
Develop and execute ambitious annual and quarterly plans designed to exceed online revenue targets.
Identify the biggest opportunities and constraints across the e-commerce funnel and translate them into a prioritized growth roadmap.
Own e-commerce KPIs, including revenue, conversion rate, traffic, average order value, customer acquisition cost, ROAS, and customer lifetime value.
Develop clear recommendations for senior leadership based on performance, market trends, customer behavior, and business priorities.
Proactively identify opportunities rather than waiting for direction, independently moving initiatives from idea to execution.

Drive Conversion & Customer Experience

Own the conversion rate optimization strategy across both online stores.
Analyze the customer journey, funnel performance, and site behavior to identify friction and opportunities to increase conversion.
Develop and prioritize A/B tests and other experimentation programs across product pages, navigation, offers, messaging, pricing, calls to action, checkout, and other elements of the buying experience.
Partner with Website, UX, Product, and Analytics teams to deliver improvements that make it easier for customers to understand, evaluate, and purchase Acronis solutions.
Establish a continuous test-and-learn culture focused on measurable improvements in conversion and revenue.

Accelerate Traffic & Demand

Partner with SEO and Digital Media teams to grow qualified traffic to the online stores and improve the efficiency of customer acquisition.
Develop a holistic view of the relationship between media investment, organic traffic, customer intent, conversion, and revenue.
Work with Marketing to ensure campaigns, promotions, messaging, landing pages, and online experiences are aligned to maximize business results.
Identify opportunities to improve traffic quality and channel performance, not simply traffic volume.

Partner With Product & Marketing

Serve as the primary e-commerce growth partner to Product Management, Marketing, SEO, Website, Digital Media, and Analytics.
Partner with Product Managers to translate product strategy, launches, packaging, pricing, positioning, and customer needs into compelling online experiences.
Influence product and website priorities based on customer behavior, competitive intelligence, and commercial opportunity.
Work with Marketing teams to ensure campaigns and product stories translate effectively into online sales.
Bring the voice of the digital customer and the commercial perspective into cross-functional planning and decision-making.

Lead Through Influence

Build strong relationships across a matrixed global organization and create alignment around e-commerce priorities.
Lead cross-functional initiatives from strategy through execution without requiring direct authority over contributing teams.
Clearly articulate the business case, expected impact, priorities, and tradeoffs for e-commerce investments.
Challenge assumptions and advocate for initiatives that have the greatest potential to drive revenue and customer value.
Create accountability across stakeholders while maintaining strong partnerships and a collaborative working style.

Use Data, Technology & AI to Accelerate Growth

Develop a rigorous, data-driven approach to e-commerce decision-making and optimization.
Combine quantitative performance data with customer insights to understand not only what is happening, but why.
Build and maintain performance reporting that gives stakeholders a clear view of growth, funnel performance, and opportunities.
Leverage emerging technologies, automation, personalization, experimentation, and AI to improve customer experiences and accelerate e-commerce execution.
Stay ahead of e-commerce, digital marketing, CRO, SEO, personalization, and cybersecurity market trends and translate relevant developments into actionable opportunities.

WHO WE’RE LOOKING FOR

8+ years of experience in e-commerce, digital growth, digital marketing, product growth, or a related discipline.
Experience managing Cleverbridge e-commerce platform
Demonstrated success growing online revenue and improving e-commerce performance in a complex, high-growth environment.
Proven experience owning an e-commerce strategy, revenue target, or significant portion of an online business.
Deep understanding of the digital commerce funnel, including acquisition, merchandising, product discovery, conversion, checkout, and customer retention.
Strong track record in conversion rate optimization, experimentation, website optimization, and customer journey improvement.
Experience partnering closely with Product Management, Marketing, SEO, Website/UX, Digital Media, and Analytics teams.
Strong commercial and analytical skills, with the ability to connect customer behavior and digital performance to revenue outcomes.
Demonstrated ability to operate independently, establish priorities, make decisions, and drive execution with limited direction.
Proven ability to influence senior stakeholders and lead complex initiatives through cross-functional teams.
Strong project management skills and an ability to manage multiple high-priority initiatives in a fast-paced environment.
Excellent written and verbal communication skills, with the ability to turn complex data and analysis into clear business recommendations.
Experience with tools such as GA4, experimentation/CRO platforms, CMS and e-commerce platforms, SEO tools, and digital advertising platforms.
Experience with B2B SaaS, cybersecurity, technology, or another complex product category is strongly preferred.
Experience using AI and emerging technologies to improve digital marketing or e-commerce performance is a plus.

WHO WE ARE

OUR INTERVIEW PRACTICES

a8:T1789,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

In this role, you will lead the discovery, analysis, and delivery of key digital transformation initiatives, including our Partner Portal, Learning Management System (LMS), and Support Platform. Acting as a strategic liaison between business stakeholders and technical teams, you will drive cross-functional collaboration and ensure that business needs are translated into scalable, high-impact solutions. You will be expected to understand user requirements, analyze business processes, facilitate workshops, develop clear documentation, and support project delivery within Agile environments.

WHAT YOU'LL DO

Collaborate with business units (Sales, Marketing, Support, Product, Training, Technology, etc.) to identify needs and pain points across digital platforms.
Lead discovery sessions, stakeholder interviews, and requirements workshops.
Capture and document detailed business requirements, process flows, use cases, and user stories with clear acceptance criteria.
Serve as a trusted advisor to stakeholders, recommending process improvements and digital enhancements.
Facilitate effective communication between business and technical teams to ensure alignment and on-time delivery.
Support User Acceptance Testing (UAT), change management efforts, and post-launch validation.
Track and analyze project KPIs, recommending iterative improvements.
Conduct competitive benchmarking against leading platforms to identify feature enhancements and best practices.

WHO WE’RE LOOKING FOR

5+ years of experience as a Business Analyst, Product Owner, or Scrum Master.
Bachelor’s degree in Business, Information Systems, or a related field; Master’s degree a plus.
Background in B2B, IT services, channel partner ecosystems, or enterprise software industries.
Experience working in Agile/Scrum environments.
Ability to manage competing priorities and multiple projects simultaneously.
Excellent analytical, problem-solving, communication, stakeholder management, and facilitation skills.
Strong documentation skills, including BRDs, user stories, workflows, and acceptance criteria.
Proficiency with collaboration and requirements tools (e.g., JIRA, Confluence, Figma, M365).
Familiarity with SFDC, partner ecosystems, B2B portals, and channel sales workflows.
Proficiency with AI capabilities and tools.

Preferred Qualifications based on the responsibilities per project

Partner Portal:

Knowledge of Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) systems.
Understanding of CMS platforms, Single Sign-On (SSO), and content delivery optimization.
Ability to leverage data modeling tools to identify pain points and opportunities within the partner journey, and to propose solutions that improve usability, content access, and program transparency.
Experience analyzing and enhancing the user experience across different partner tiers and personas.

LMS (Learning Management System):

Partnering with Learning & Development teams to define course structures, certification flows, learner journeys, and reporting needs.
Gathering requirements for user management, assessments, content tagging, and progress tracking.

*Please submit your resume and application in English.

WHO WE ARE

OUR INTERVIEW PRACTICES

a9:T1845,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are looking for an experienced, detail-oriented Payroll Specialist to coordinate payroll operations across Bulgaria, Serbia, Romania, Turkey, and Israel. Working closely with our global payroll provider, local HR teams, Finance, and other stakeholders, you will help ensure payroll is accurate, compliant, and delivered on time. This role is ideal for someone who can confidently manage multiple payroll cycles, country-specific requirements, and competing deadlines in an international environment.

WHAT YOU'LL DO

Coordinate monthly payroll processing across the assigned countries in partnership with our global payroll provider.
Manage payroll calendars and ensure all inputs, reviews, approvals, and deliverables are completed on time.
Collect and validate payroll data, including new hires, terminations, compensation changes, bonuses, commissions, benefits, leave, overtime, and deductions.
Review payroll calculations and reports, investigate discrepancies, and coordinate corrections before final approval.
Manage off-cycle payments, termination payments, adjustments, and other exceptional transactions.
Serve as the primary HR contact for the payroll provider, coordinating questions, escalations, and issue resolution.
Maintain accurate payroll-related employee data in Workday and reconcile it against provider records and payroll outputs.
Perform payroll reconciliations and controls to ensure data accuracy and compliance with local employment, tax, and social security requirements.
Monitor relevant legislative changes and partner with HR, Finance, Legal, and external advisers on country-specific requirements.
Respond to payroll questions from employees and internal stakeholders and resolve issues promptly and professionally.
Maintain payroll records, process documentation, and audit trails while protecting confidential employee information.
Support payroll audits, reporting, process improvements, automation, and regional or global payroll projects.

WHO WE ARE LOOKING FOR

At least three years of experience in payroll, HR Operations with significant payroll responsibility, or a related role.
Hands-on experience coordinating payroll processes; multi-country payroll experience is strongly preferred.
Experience working with an external or global payroll provider.
Strong understanding of payroll controls, reconciliations, data validation, and compliance.
Experience using Workday or another major HRIS; Workday experience is preferred.
Strong Excel skills and confidence working with large volumes of payroll and employee data.
Excellent attention to detail, organization, and problem-solving skills.
Ability to manage multiple payroll calendars, priorities, and deadlines.
Strong written and verbal communication skills in English; additional relevant languages are a plus.
High degree of discretion when handling confidential employee and compensation information.
Payroll knowledge in two or more of the assigned countries is a strong advantage.

What Success Looks Like

You consistently deliver accurate, compliant, and timely payroll, identify issues before they affect employees, and build effective partnerships with payroll providers and internal stakeholders. You also help strengthen controls and make multi-country payroll processes more efficient and scalable.

WHO WE ARE

OUR INTERVIEW PRACTICES

aa:T1b72,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload, we’ve built the industry’s only all-in-one solution. We are looking for a Senior Professional Services Specialist to join our mission of protecting the digital world.

Our Professional Services team supports service providers and enterprise customers in the design, integration, implementation, and operation of our cybersecurity, backup, disaster recovery, and data protection solutions across cloud, virtual, and physical environments. In this role, you will act as the main technical point of contact for partners and customers, driving initiatives that improve system stability, enhance customer satisfaction, and support MRR growth.

WHAT YOU'LL DO

Serve as the primary technical point of contact for customers, providing ongoing guidance, monitoring solution health, and proactively resolving issues in collaboration with internal teams.
Provide Technical Account Management and project delivery services. As well as participate in services pre-sale process.
Develop and keep updated knowledge bases and hands-on experience with Acronis products and services.
Develop trusting relationships with customers’ IT / Operations / Support teams at all levels.
Understand customer environments to design effective backup and business continuity strategies using Acronis solutions, while advising on product features, roadmap visibility, and planned maintenance. Engage customers in evaluating new product versions and upcoming enhancements.
Escalate and manage the resolution of technical issues that the customer may experience with Acronis support teams, R&D, and data center operations teams.
Develop internal and customer-facing executive summaries for Acronis, write root cause analysis reports. Gather customer requirements, recommend additional features, configurations, and process changes to meet their needs.
Keep the customer regularly informed about the progress of their support tickets, incidents, and new feature requests.
Participate in webinars, external events, and industry conferences, collaborating in the development of the Professional Services organization through the management of internal projects.
Assess the designed solution to size infrastructure appropriately and develop detailed implementation plan.
Lead or assist in the deployment and configuration of Acronis products for MSP and enterprise environments, according to specific customer requirements.
Deliver technical training sessions and provide tailored documentation and user guides to customer IT teams and end users.
Conduct technical audits of deployed solutions, ensuring performance, and security, and recommend optimizations to maximize effectiveness and ROI.
Maintain comprehensive records of deployments and customer interactions, and gather post-deployment feedback to inform product and service improvements.

WHAT YOU BRING

5+ years of hands-on experience in the configuration and/or operation of complex corporate systems (virtualized infrastructure, ERP, inventories, BSS/OSS, etc.).
Ability to communicate in English (minimum B2/upper-intermediate level), both written and spoken, is required.
Ability to communicate in German is a strong plus.
Experience with the use of AI for productivity, Copilot, Windsurf and other solutions.
Experience in administration / troubleshooting in on-premise virtualized environments (VMware ESX, Microsoft Hyper-V), Windows Server, networks and Linux platforms: bash scripting, networks, firewall, and log analysis
Basic experience in endpoint management and security (EDR) for proactive and reactive protection of end devices using real-time monitoring tools to detect, investigate, and respond to suspicious activities.
Basic knowledge / experience with PgSQL, Microsoft enterprise applications/services (SQL / Hosted Exchange/AD/Office 365), Oracle SQL.
Solid understanding of ITIL Foundation principles; certification is a plus.
Excellent relationship and communication skills, interpersonal relationship building, and presentation to large audiences.
Availability to travel up to 30% of the time, including international travel.
Experience in designing/administrating Microsoft Hosted Exchange, Microsoft SQL, Virtuozzo/Citrix/Oracle virtualized environments is a plus.
Solid understanding and experience with cybersecurity, RMM, backup, disaster recovery. Experience with Acronis Cyber Protect is a major differential.

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

#LI-MC1

ab:T122e,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are looking for a Senior Technical Writer to support the documentation kit of a worldwide cutting-edge technological solution - Acronis Cyber Protect Cloud and Local. The Documentation and Localization team at Acronis consists of several outstanding professionals who live the values of sharing knowledge and never giving up. In addition to standard perks, we offer company-funded membership in tekom, Europe's largest professional organization for technical communication.

WHAT YOU'LL DO:

Writing online help and user/administrator guides in English, from scratch, in parallel with the software development process
Creating other documentation for enterprise-level software products (best practice guides, hardware configuration guides)
Reviewing GUI text strings as part of the software development cycle
Mentoring junior team members to help them excel their writing skills
Contribute to the Company standards for technical documentation

WHO WE'RE LOOKING FOR:

Bachelor degree preferably in engineering, IT, or linguistics
Experience in technical writing 3+ years
English at a level no less than "Upper-Intermediate"
An eye for detail and consistency
Good understanding of the software development life cycle, from concept to final product release, and the role of a technical writer in this process
Experience with Jira or another issue tracking system
Experience with source control systems
Experience with MadCap Flare is considered a strong plus
Knowledge in information design and structured authoring is considered a plus
Preferred qualification: Familiarity with multiple operating systems, programming concepts, virtualization platforms, and other related technologies is considered a plus: Linux, MS SQL, MS Exchange, virtualization platforms (VMware, Hyper-V, RHEV, Citrix), Active Directory

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

ac:Ta19,The Junior Cloud Services Advisor is a business development focused role supporting net-new acquisition and activation of Service Provider (SP) partners. The role combines pipeline generation and qualification with ownership of low-tier, transactional deals, while progressing larger opportunities to senior sales

This role is ideal for Business Development Representatives (BDRs) or Sales Development Representatives (SDRs) who want more ownership and exposure to real sales outcomes.

WHAT YOU'LL DO

Engage new and existing Service Provider prospects through outbound, campaigns, events and distributor programs
Qualify prospects and progress sales-ready opportunities to senior sales (cloud sales reps)
Support activation and prioritization initiatives across the funnel
Independently close low-tier, low-complexity deals (first transactions, entry-level Pay-As-You-Go/PAYG or small commitments)
Collaborate closely with senior sales, marketing and partners
Maintain accurate CRM data and clear qualification notes

WHAT YOU BRING

· 1+ years of experience as a BDR, SDR or inside sales representative

· Comfortable with outbound, discovery and qualification

· Confident running simple deal cycles end-to-end

· Organized, proactive and eager to grow

· Background in SaaS, Cloud or IT industry is a plus

· Spoken English skill is high advantageous (not mandatory)

*Please submit your resume and application in English

WHO WE ARE

ad:T1899,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

As the Compensation and Benefits Manager you will report directly into the Senior Director of HR and support the overall compensation and benefits strategy of Acronis. You will work closely with one additional teammate dedicated to global compensation while also joining a large, global HR team whom you will partner with in order to support the growth plans of the organization.

Every member of our team has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment.

WHAT YOU'LL DO

Serve as a compensation subject matter expert, partnering with HR and business leaders on compensation reviews, benchmarking, and recommendations.
Manage global job architecture, leveling, salary structures, pay ranges, and benchmarking methodologies.
Develop and maintain competitive salary ranges based on market data, internal equity, and geographic differences.
Support annual compensation programs, including merit, promotions, bonuses, long-term incentives, and market adjustments.
Analyze market and internal workforce data to identify compensation trends, outliers, pay equity risks, and opportunities for improvement.
Develop and support global pay transparency practices and requirements.
Leverage AI and advanced analytics to improve compensation and benefits analysis, reporting, processes, and data quality while validating outputs for accuracy.
Develop AI-enabled approaches to compensation benchmarking, salary recommendations, market analysis, and decision support.
Translate complex compensation data into clear, actionable recommendations for HR and business leaders.
Manage and evaluate employee benefits programs, partnering with brokers, providers, and vendors to ensure competitive and cost-effective offerings.
Partner closely with HR, Finance, Legal, and business leaders and stay current on compensation, benefits, pay equity, transparency, and emerging AI practices.

WHO WE'RE LOOKING FOR

5+ years of experience managing global compensation programs.
Strong experience with salary structures, benchmarking, job leveling, compensation frameworks, and pay recommendations.
Advanced Excel and analytical skills; Power Query or Power BI experience is a plus.
Demonstrated experience using generative AI and AI-powered analytics tools to improve analysis, reporting, and process efficiency.
Strong understanding of data quality, confidentiality, and responsible handling of compensation data.
Excellent analytical, problem-solving, organizational, and communication skills.
Ability to translate complex data into clear recommendations for HR, managers, and business leaders.
Understanding of responsible AI principles, including data privacy, confidentiality, bias, accuracy, and appropriate human oversight—particularly when working with sensitive employee data.
Collaborative, proactive, and highly detail-oriented, with the ability to manage multiple priorities independently in a fast-paced environment.
Strong accountability, curiosity, and a continuous-improvement mindset.

*Please submit your resume and application in English

WHO WE ARE

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,200 employees and offices in 40 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

OUR INTERVIEW PRACTICES

#LI-MC1

ae:T10b9,Acronis is a world leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on. Driven by our passion to protect every workload, we’ve built the industry’s only all-in-one cyber protection platform. We are looking for a Cloud Sales Representative to join our mission of protecting the digital world.

The Cloud Sales Representative will drive revenue growth by identifying, qualifying, and closing new service provider partnerships in Japan. You will manage the entire sales cycle, from prospecting and lead generation to negotiation and contract closure, while collaborating closely with internal teams and distribution partners. This role requires a hunter mentality, strong communication skills, and a deep understanding of the cloud computing landscape.

WHAT YOU'LL DO

Attract and engage new Service Providers (SPs) to join Acronis by reaching out to:
- Warm prospects (event attendees, trial users, inbound interest)
- Engaged prospects (email engagement, website activity)
Identify and source new SP prospects using LinkedIn, Salesforce, and professional networks
Connect with potential partners via approved communication tools (Avaya, Teams, Outlook, etc.) to assess interest and perform structured qualification (BANT), including:
- Customer environment, needs, budget, pain points, decision makers, competitors, and workloads
- Research each prospect prior to outreach and tailor messaging and discovery questions accordingly
Manage the full sales cycle end-to-end:
- Qualification, demos (with Solution Engineers when required), negotiation, and deal closure (online/offline contracts)
Ensure onboarding of high-quality Service Providers who are committed to long-term growth with Acronis
Maintain accurate pipeline management in Salesforce, including timely follow-ups and forecast updates to management
Align closely with Distributors in the assigned region through regular syncs, joint activities, and events
Collaborate cross-functionally with internal teams (Solution Engineers, Support, Sales Enablement, Product Management) to drive successful deal closure
Represent Acronis’ brand and value proposition consistently and professionally
Understand the competitive landscape and clearly communicate key differentiators
Participate in regular coaching sessions and mandatory quarterly upskilling training

WHAT YOU BRING

3+ years of experience in Inside Sales, Lead Development, or similar roles
Proven ability to clearly articulate product value, features, and address customer questions
Strong sales and closing skills with a consultative approach
Cold calling experience is a strong plus
Prior experience in the IT or software industry is preferred
Strong communication, organization, and stakeholder-management skills
Spoken English skill is highly advantageous (not mandatory)

*Please submit your resume and application in English

WHO WE ARE

#L1-WG1

af:T1971,Acronis is a world leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on. Driven by our passion to protect every workload, we’ve built the industry’s only all-in-one cyber protection platform. We are looking for a Cloud Sales Representative to join our mission of protecting the digital world.

The Cloud Sales Representative, reporting to the regional Cloud Recruitment Team Manager, will drive revenue growth by identifying, qualifying, and closing new service provider partnerships in the APAC region. You will manage the entire sales cycle, from prospecting and lead generation to negotiation and contract closure, while collaborating closely with internal teams and distribution partners. This role requires a hunter mentality, strong communication skills, and a deep understanding of the cloud computing landscape.

WHAT YOU'LL DO

Attract new Service Providers to Acronis by reaching out to prospects that have already engaged with Acronis through offline/online events, registered for trial, opened Acronis emails, etc.
Source new Service Providers prospects via LinkedIn, Salesforce database, connections.
Connect with Acronis potential Service Providers using the approved tools, including but not limited to Avaya, Zoom, Outlook, etc. to verify the interest level based on certain criteria and BANT qualification, such as: the environment, need, budget, pain points, competitors, decision makers, number of workloads they want to protect.
All activities must be documented in Salesforce, demo sessions via Zoom should be done with camera on.
Do the research before reaching out to a prospect and prepare questions based on it, using company’s web site, LinkedIn profile, any other public information about the company or contact
Manage the whole sales cycle: qualification, negotiation, demo sessions with the involvement of the Solution Engineers if needed, negotiating, closing the deal by signing a contract offline or online
Make sure to sign a contract with quality Service Providers, who are ready to invest into the business with Acronis and plan to stay for a long time
Manage the pipeline: maintain Service Level to follow-up prospects, provide timely forecast to direct Manager or regional General Manager
Align and sync with Distributors in the assigned region, including bi-weekly calls, joint marketing activities and events
Co-operate with all related departments at Acronis to close the deal successfully: Solution Engineers, Support, Sales Enablement, Product Management, etc.
Understand Acronis brand messages and communicate them effectively to prospects; respect and support sales' role in promoting a positive brand image
Understand Acronis key competitors and effectively communicate differentiators ("kill points") of our products/solutions
Receive coaching feedback and participate in individual coaching sessions
Pass obligatory quarterly upskill training sessions

WHAT YOU BRING

3+ years sales experience as Inside Sales Representative or Lead Development Representative
Fluent English, both written and verbal
Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols is required
Ability to articulate product’s different features, and answers any questions customers might have
Have strong closing sales skills
Experience with cold calling is preferred with a never give up attitude

WHO WE ARE

OUR INTERVIEW PRACTICES

b0:T1eb4,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are looking for a candidate who will be responsible for the web interfaces of our hyperconverged infrastructure and IaaS platform — the provider admin panel and the tenant self-service portal through which compute, storage and networking are delivered as a service — building data-heavy, reliable UIs in React and Vue on top of the platform's APIs, and bringing them in line with the front-end stack used across Acronis products.

WHAT YOU'LL DO

Design, develop and maintain the platform's web interfaces in TypeScript with React and Vue: the administrative panel and the self-service portal, including dashboards, monitoring views, multi-step wizards, complex forms and large data sets.
Own front-end architecture and technical decisions in your areas, balancing delivery speed, reliability, security, performance and versatility.
Extend and adapt a large existing codebase to support new functionality, and improve its structure as you go rather than around it.
Work across the two front-end stacks in play: maintain and evolve the platform's existing Vue codebase while building new and Acronis-facing interfaces in React, reusing the shared React component libraries and design system used across Acronis products, and help converge the stacks where that pays off.
Implement the UI for new platform capabilities in step with the backend: consume and shape REST APIs and OpenAPI-generated clients, and agree on contracts with the backend developers.
Build and maintain unit, integration and end-to-end tests (Playwright), keep the suites meaningful and stable, and wire them into CI/CD.
Optimize performance and behavior for real clusters: large tables and lists, streaming and polled updates, charts and metrics views, and graceful handling of slow or failing services.
Implement and maintain multi-tenant UI concerns: tenants and projects, role-based access control, quotas and limits, and the differences between what a provider and their customers may see and do.
Take care of accessibility (WCAG) and localization, and keep the product usable for the operators who live in it all day.
Configure and optimize the build tooling (Webpack/Vite), keep dependencies current, and watch bundle size and load time.
Investigate and resolve complex issues from the browser down to the API, and drive them from root cause to a validated fix.
Leverage AI-assisted engineering tools for development, code analysis, test generation, debugging and technical research.
Conduct code reviews, write documentation, and mentor less experienced front-end developers.
Collaborate closely with the backend, compute, storage, product and QA teams, and maintain clear communication with the development lead on progress, risks and dependencies.

WHO WE'RE LOOKING FOR

5+ years of front-end development experience with JavaScript and TypeScript, and a track record of shipping and maintaining production web applications.
Strong production experience with React — hooks, component and state management patterns, data fetching and caching, and the surrounding ecosystem — as React is actively used across Acronis front ends.
Production experience with Vue, or the proven ability to pick up and own a substantial Vue codebase you did not start; the role works with both.
Proven experience with complex, data-heavy UIs: forms and wizards, large tables and data sets, dashboards and monitoring or management consoles.
Strong testing discipline: unit and integration tests, plus end-to-end testing with Playwright or a comparable framework.
Solid HTML5 and CSS3, CSS preprocessors, and modern build tooling (Webpack, Vite), including configuration and performance optimization.
Good understanding of working against REST APIs — authentication and authorization flows, error and state handling, pagination and streaming updates — and of OpenAPI-based clients.
Awareness of web security basics and of accessibility standards (WCAG), plus experience with internationalization.
Experience with cloud infrastructure, virtualization or other management/monitoring dashboards is a strong advantage.
Confident with Git and an Agile workflow (Scrum/Kanban), and comfortable working with distributed teams.
AI-assisted engineering experience is mandatory, including practical use of AI for development, debugging, code analysis and technical research.
Demonstrated ability to take technical ownership of an area, work with a large inherited codebase, and share expertise across teams.
Excellent English communication and cross-functional collaboration skills.

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

b1:T17a7,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

The Senior Solution Engineer will be an integral part of the entire sales cycle helping to achieve technical wins and to drive the adoption of our solutions and products. You will get a chance to be a key member of the Sales organization, responsible for the design and architecture of Acronis platform solutions.

This is a very dynamic role, and you will have the option to evolve and take your career to the next level.

The ideal candidate for this position will not only possess the skills and experience required but will also a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment, have worked with cloud & security technologies or vendors, consulted, or conducted solution sales, and be passionate about understanding new technologies in the cloud computing and security space.

*Please submit your CV in English.

WHAT YOU'LL DO

Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
Analyze business requirements, market strategies, and policies relating to data protection.
Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies.
Facilitate customer evaluations and proof of concept activities for Acronis solutions.
Perform technical troubleshooting and secure technical wins during the pre-sales process.
Position solutions that address customer business problems and act as a technical advisor.
Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
Gather technical requirements, develop cost-effective solutions, and present them to prospects.
Develop responses to RFIs & RFPs.
Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross-functional teams.
Understand complex customer needs and develop innovative solutions.
Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.

WHAT YOU BRING

At Least 5 years of experience in a relevant position
Cloud-based applications such as Microsoft 365 and Google Workspace
Backup, Disaster Recovery, and Storage solution design experiences
Security experience in one or more of the following areas:
- Antivirus / Ransomware Protection
- EDR/MDR/XDR
- Email Security
- Network Security
Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)
The ability to articulate technical and business value propositions
Experience in customer and sales opportunity management practices
Must be a good listener, creative, intuitive, a team player, and have the ability to resolve problems
A high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy
Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate around technical issues effectively
Fluent in German
Fluent in English
Ability to travel (including international)

WHO WE ARE

OUR INTERVIEW PRACTICES

#LI-CL1

b2:T18d1,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

As a Senior Cybersecurity Researcher in our global Threat Research Unit, you will combine hands-on threat research with customer engagement and public representation of Acronis’s cybersecurity expertise. You will investigate emerging threats, turn findings into actionable intelligence, and work with Sales, Marketing, and Communications to support US customer and partner discussions, industry events, and research publications.

Please note: Security Clearance Requirement: Candidates must hold a valid and active security clearance appropriate to the requirements of the role.

WHAT YOU’LL DO

Research emerging and existing cyber threats, malware, attack techniques, and threat actor campaigns using threat intelligence, product telemetry, and other sources.
Track threat actors and their tactics, techniques, and procedures, and correlate activity across campaigns.
Develop tools to automate the collection, enrichment, and analysis of malware and threat intelligence.
Support incident response teams with detailed intelligence and research analysis.
Support US sales teams in customer and partner discussions by explaining threat trends, research findings, and the relevance of Acronis’s cybersecurity capabilities.
Represent Acronis at security conferences, partner events, webinars, and industry forums through presentations and demonstrations.
Produce research reports, articles, presentations, and educational content for technical and business audiences.
Collaborate with Marketing and Communications on research publications, media briefings, and promotion of research and event participation.

WHAT YOU BRING

At least three years of relevant cybersecurity experience, particularly in threat intelligence, malware analysis, or security research.
Strong understanding of the threat landscape, threat actor profiling, and MITRE ATT&CK.
Strong analytical and problem-solving skills, with the ability to produce accurate, actionable research.
Strong written and spoken English and the ability to explain technical findings to customers, partners, and business audiences.
Confident presentation and public speaking skills, including the ability to connect research insights to customer security challenges.
Ability to collaborate across research, sales, marketing, and communications teams in a global environment.
Willingness to travel for US customer, partner, and industry events.
Nice to have:
Experience developing research and automation tools in Python, Bash, or PowerShell.
Published security research, conference presentations, or technical webinars.
Experience supporting customer engagements or working with sales and marketing teams at a cybersecurity vendor.
Experience with network analysis tools such as Wireshark, Zeek, or Suricata.

Security Clearance Requirement: Candidates must hold a valid and active security clearance appropriate to the requirements of the role.

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

The US pay range for this position is $144,000–$200,000. This range reflects the minimum and maximum total target annual compensation for this role across all U.S. locations. The actual compensation offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, and geographic location.

b3:T1c66,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution

We are looking for a Senior Acumatica ERP Specialist to support and enhance our highly customized, multi-entity, multi-currency on-premises Acumatica environment. You will work closely with Finance and business stakeholders, delivering ERP customizations, integrations, upgrades, and system improvements while owning projects end-to-end.

The ideal candidate has strong Acumatica ERP expertise, experience with customizations, integrations, and business processes, and can translate business requirements into scalable technical solutions. Experience using AI coding tools (Copilot, ChatGPT, Claude, etc.) to accelerate development, testing, documentation, and troubleshooting is highly valued.

WHAT YOU'LL DO

User support & operations. Own second-line support for Acumatica users: troubleshoot and resolve functional, data and technical issues, manage the Acumatica helpdesk queue, and drive root-cause fixes rather than repeat workarounds.
Customization & development. Design, build, test and deploy Acumatica customizations across the full spectrum, from Generic Inquiries and reports to complex C# customization projects built on the Acumatica Framework.
Integrations. Build and maintain integrations between Acumatica and other internal systems (data warehouse, CRM, P2P and others) using the Acumatica REST API and Workato, our integration platform.
Upgrades & platform lifecycle. Plan and execute the annual version upgrade of our on-premises Acumatica instance: refactoring customizations, regression testing, UAT, go-live planning and post-upgrade stabilization.
Solution design & stakeholder partnership. Partner with Finance and other business teams to clarify requirements and challenge assumptions, propose options, and turn them into technical designs and delivery plans. Own scope, estimates and delivery of your projects.
AI-assisted engineering. Use AI coding assistants and agents (we use Claude Code) as a routine part of development, testing, documentation and troubleshooting; help define and evolve the team's practices for using AI safely and effectively in an ERP context.
Reliability & governance. Monitor application health, performance and data integrity; implement application monitoring and alerting; maintain release management discipline. Coordinate with IT on infrastructure matters and our dedicated SQL Server DBA on database administration.
Quality, documentation & mentoring. Contribute to and review code, maintain technical documentation, and mentor other team members. Take the technical lead on initiatives within your area and act as a subject-matter expert for Acumatica across the company.

WHAT YOU BRING

5+ years of hands-on Acumatica ERP experience, with at least 3 years in a technical/development capacity (customization projects, integrations, upgrades). Experience as an Acumatica implementation or technical consultant at a VAR or partner is highly valued.
Deep working knowledge of the Acumatica Framework and platform: DACs, graphs and extensions, BQL, event handlers, Generic Inquiries, Report Designer, Business Events, Automated Processing, Import/Export Scenarios, and the REST API.
Strong proficiency in C# and .NET, T-SQL and Microsoft SQL Server.
Solid understanding of core accounting and finance processes as implemented in an ERP (GL, AR, AP, sales orders, cash management, revenue recognition, multi-entity, multi-currency), and the ability to discuss basic accounting topics confidently and clearly with accountants and controllers.
Practical, day-to-day use of AI coding assistants or agents (Claude Code or comparable) in real delivery work, with the judgment to review what they produce before it reaches a finance system.
Proven ability to run projects end to end with minimal supervision: requirements, design, build, test, deployment and post-go-live support.
Good verbal and written communication in English; able to explain technical trade-offs to non-technical stakeholders and to write clear documentation.
Comfortable working in a distributed multinational team, with flexibility to overlap several working hours a day with colleagues on the US East Coast.
Bachelor's degree in Computer Science, Information Systems, Accounting/Finance or a related field, or equivalent practical experience.

NICE TO HAVE

Relevant Acumatica developer or consultant certifications.
Experience with Acumatica version upgrades on a heavily customized on-premises instance.
Experience integrating Acumatica with Workato or a comparable integration platform.
Exposure to SOX/ITGC controls, audit support and change-management processes in a finance systems environment.
Familiarity with Git-based workflows, CI/CD, and automated testing approaches (Acumatica Test SDK or similar).
Experience with modern AI integration, e.g. building MCP servers or agent tooling around ERP APIs, or using LLMs for support triage and data quality analysis.

HOW WE WORK

Financial Systems is a small, senior team with a high degree of ownership: each of us runs our own areas end to end and covers for one another when needed. We value people who are responsive, detail-oriented, make decisions, and follow through.

OUR INTERVIEW PRACTICES

b4:T167a,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution

The Regional Marketing Manager will be responsible for driving marketing strategy, pipeline growth, partner recruitment, and partner engagement across India, one of Acronis' strategic growth markets in the region. The successful candidate will manage ownership of pipeline, partner growth, and AI transformation, reporting directly to Marketing Director APJMEA.

WHAT YOU'LL DO

Strategy: Develop and execute the annual integrated marketing strategy and plan for India, aligned with regional business objectives and revenue targets.
Budget: Manage regional marketing budget, agency relationships, vendors, and MDF investments while ensuring strong return on investment.
AI transformation: Build and deploy AI agents and automated workflows that improve the efficiency of marketing, partner engagement, event management, lead qualification, and reporting. Create and deploy AI-powered marketing campaigns that improve targeting, personalization, engagement, and conversion rates.
Cross-team collaboration: Work closely with sales leadership, partner account managers, distributors, and strategic partners to align marketing activities with commercial priorities and territory plans. Collaborate with global marketing, product marketing, channel teams, communications, and business stakeholders to localize and execute go-to-market initiatives.
Events: Own the planning and execution of industry events, executive roundtables, roadshows, partner programs, webinars, and customer engagement activities.
Reporting: Monitor campaign performance, pipeline contribution, revenue impact, and marketing effectiveness, providing actionable recommendations based on data and insights.

WHO WE’RE LOOKING FOR

5+ years of experience in B2B technology marketing, preferably within cybersecurity, cloud, SaaS, MSP, IT services industries, on vendor, channel or agency side.
Proven success in demand generation, pipeline creation, lead nurturing, and revenue-focused marketing programs.
Experience supporting partner-led and channel-driven go-to-market models.
Strong event, field marketing, partner marketing, and campaign management experience.
Demonstrated ability to work closely with sales teams and influence executive stakeholders.
Experience managing marketing budgets and measuring marketing ROI.
Experience designing and implementing AI-driven marketing programs, automation workflows, copilots, agents, or other productivity-enhancing AI initiatives is strongly preferred.
Self-starter with the ability to operate independently in a fast-paced, high-growth environment while managing multiple priorities across cross-functional teams.
Fluency in English, both written and spoken, is essential.

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

b5:T13ba,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

Join the Acronis Installer team and contribute to developing the installer for a protection agent that safeguards business-critical and live data from cyber threats across Windows, Linux, and macOS platforms. Our primary development language is C++, with Rust experience being a significant advantage.

We actively use AI-powered tools in day-to-day development for code and automated test generation, troubleshooting and bug fixing, and systematic refactoring. We follow Spec-Driven Development practices, using well-defined specifications as the foundation for design, implementation, and testing.

WHAT YOU'LL DO

Participate in the design and development of installer components using C++, leveraging AI-powered development tools.
Create, review, and continuously improve clear and well-structured specifications as part of a Spec-Driven Development approach.
Implement functional and unit tests for your solutions.
Write software and operational documentation.
Conduct code reviews and ensure code quality standards are met.
Collaborate closely with the product team and QA to deliver high-quality software to end users.

WHAT YOU BRING

5+ years of relevant software development experience.
Proven experience with AI-powered tools to accelerate software development. Experience with Spec-Driven Development (SDD) practices is a strong advantage.
Strong knowledge of C++.
Proficiency in developing installers for Windows/Linux/macOS.
Familiarity with Git and build systems.
Ability to write cross-platform code for Windows and Unix systems.
Basic knowledge of SQL and experience with SQLite.
Experience with command-line scripting languages (e.g., bat, sh).

Strong internal customer focus with desire to learn all aspects of the business.

High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
Strong written and verbal communication and interpersonal skills
Outstanding organizational, problem solving, and multi-tasking skills

Collaborative team-player with a commitment to succeed and never give up attitude
Self-motivated, proactive, and able to work with minimal supervision

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

b6:T1d0b,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are looking for a candidate who will be responsible for leading the design and development of high-performance Windows Kernel networking drivers, with a focus on WFP, high-speed networks, performance, and interoperability.

WHAT YOU’LL DO

Lead the architecture, development, debugging, and maintenance of Windows kernel-mode and user-mode components, with a primary focus on Windows network drivers and Windows Filtering Platform (WFP) for Cyber Protection solutions.
Design and optimize solutions for high-speed and high-throughput networks, focusing on performance, scalability, latency, reliability, and stability.
Investigate and resolve complex kernel, networking, performance, compatibility, and interoperability issues, including BSODs, race conditions, deadlocks, memory corruption, and leaks.
Drive issues from root-cause analysis through implementation, validation, and production, collaborating with other engineering teams where required.
Contribute to the architecture and interface design of Windows-specific and cross-platform components and their integration with higher-level products.
Maintain and continuously improve the Kernel Team’s existing codebase, drivers, and components, ensuring timely resolution of defects and technical issues.
Perform reverse engineering and low-level analysis, working closely with security analysts, malware researchers, and reverse engineers on complex security-related investigations.
Use WinDbg/KD, ETW/WPP, crash dump analysis, profiling, tracing, and other diagnostic tools to troubleshoot and optimize system behavior.
Leverage AI-assisted engineering tools for development, code analysis, debugging, reverse engineering, root-cause investigation, trace/log analysis, and technical research.
Provide technical leadership by breaking down work, assigning tasks, coordinating distributed developers, and supporting delivery across locations when required.
Share expertise in Windows internals, kernel development, systems programming, and information security through technical discussions, code reviews, and documentation
Maintain clear communication with the Kernel Team Director of Development on progress, technical challenges, risks, dependencies, and critical issues.

WHO WE’RE LOOKING FOR

10+ years of hands-on Windows kernel development with strong expertise in Windows internals, networking, synchronization, memory management, and kernel debugging.
Strong C/C++ systems programming skills and expertise in Windows kernel drivers, WinDbg/KD, ETW/WPP, crash dump analysis, and profiling; WFP/NDIS experience or willingness to develop expertise in these areas.
Proven experience developing and optimizing performance-critical kernel components, with a strong understanding of concurrency, scalability, latency, resource efficiency, reliability, and system stability. Experience in kernel network development for high-performance/high-throughput environments is beneficial.
Strong background in cybersecurity, endpoint protection, or other security-focused technologies, with experience working close to the operating system will be beneficial
Practical reverse engineering and low-level analysis skills to investigate undocumented behavior and diagnose and resolve compatibility issues with third-party drivers and software.
Strong analytical and troubleshooting skills, with the ability to solve complex issues spanning kernel, networking, hardware, virtualization, and user/kernel boundaries.
AI-assisted engineering experience is mandatory, including practical use of AI for development, debugging, code analysis, investigation, and technical research.
Demonstrated ability to take technical ownership, lead complex investigations, coordinate work across teams, and share technical expertise
Experience with Linux, macOS, or other low-level platforms is a strong advantage.
Excellent English communication and cross-functional collaboration skills

WHO YOU ARE

Analytical and solution-oriented, with a structured approach to solving complex problems.
Hands-on and accountable, with a strong sense of ownership and commitment to delivering quality results.
Collaborative and communicative, able to build effective relationships and work well with colleagues across teams.
Adaptable and proactive, comfortable managing changing priorities and working in a fast-paced environment.
Committed to continuous learning, knowledge sharing, and personal and professional development.
Pragmatic and improvement-focused, always looking for effective ways to improve processes, solutions, and team outcomes.

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

b7:T1bf6,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

We are looking for an MDR Analyst to join our mission of protecting the digital world.
The MDR Analyst is responsible for investigating and triaging EDR/XDR incidents within the Acronis MDR service. This role focuses on investigating adversary activity, execution and aiding in remediation, and providing clear customer communication, while contributing to continuous service improvement.
The analyst will work closely with senior team members and the AI engineering team to enhance automation and integrate Agentic AI capabilities into the MDR workflow. This is a growth-oriented role, with opportunities to contribute to many areas, including proactive threat hunting and advanced incident response.

WHAT YOU'LL DO

Investigate incoming EDR/XDR incidents, focusing on accurate triage and severity assessment

Execute remediation actions such as workload isolation, following established playbooks

Document investigation steps and maintain complete case records

Collaborate with AI engineering to test and refine automated triage and response processes

Own the incident from the detection to the resolution, with assistance from senior staff if required

Support development and refinement of documentation, automation, and incident correlation logic

Communicate clearly with customers via email and phone about incident status and recommendations

Stay informed about current security threats and attacker techniques

Work 5-day/8-hour schedule in office hours, with rotational weekend coverage

WHO WE’RE LOOKING FOR

Experience in SOC, MDR, or IT security operations

Strong understanding of EDR/XDR operations and security incident workflows

Strong understanding of common attacker's TTPs and MITRE ATT&CK framework

Knowledge of Windows OS, Active Directory, Linux, Networking

Familiar with logs analysis in tools like Kibana or manual reviews.

Experience working with security tools (EDR, SIEM, SOAR) and interest in automation technologies

Ability to follow structured processes and accurately document findings

Growth mindset

Strong communication skills and attention to details

Solid English written and verbal communication skills (B2 or higher)

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

b8:T151e,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

Responsible for supporting and driving sales through partners and resellers. Works with personnel in business development to Identify new partnership opportunities, in addition to growing existing business. Manages partnerships with Strategic Partner sales personnel to ensure company product is properly represented and promoted.

WHAT YOU’LL DO

Identify and evaluate large potential service providers in the IT field (Potential to grow $100k ARR+)
Work with marketing team and leadership team to develop campaigns and leads in your region
Work with Sports team to target specific SPs with #TeamUp program
Develop named list of target accounts in region
Manage the whole sales cycle: qualifying the lead, converting it to opportunity, doing demo sessions, negotiating, closing the contract
Support Marketing teams by running events in your region for large SPs
Document progress within Salesforce as per company standards
Establish relationships with key decision makers at targeted service providers
Negotiate contracts and terms with service providers
Fully document and handover strategic accounts to Strategic management team
Monitor and evaluate the performance of service providers to ensure they meet the company's standards
Work closely with internal teams to identify and address any issues or concerns with service providers
Stay up-to-date on industry trends and changes in order to identify new opportunities for service provider partnerships
Ensure you maintain the highest level of technical competence on Acronis products

WHAT YOU BRING

5+ years of experience in IT vendor management
Strong knowledge of IT infrastructure, systems, and services
Proven track record of successful vendor management and negotiations
Excellent communication and negotiation skills
Ability to work independently and handle multiple tasks simultaneously
Strong attention to detail and ability to analyze and interpret data
Bachelor's degree in Computer Science or related field preferred
Customer Centric Skills
Strong closing sales skills, knows how to create the need and urgency
Strong negotiating skills
Strong soft skills: good listener, knows how to build rapport, communication, understands needs
Knows how to create and manage a pipeline, works independently
Knows how to prioritize daily tasks: leads, opportunities, activities
Thinks outside of the box and uses additional channels to close more deals: LinkedIn, other social media, Distribution channel
Knows the market: who is Service Provider, what are his pain points, how to address them
Knows main market players/Acronis competitors and their strong/weak sides

* Please send your CV's in english. Thank you!

WHO WE ARE

OUR INTERVIEW PRACTICES

b9:T2445,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

The Director of Quality Assurance is responsible for defining and leading the global quality strategy across the company’s product portfolio. This role provides horizontal/dotted-line leadership to approximately 150 QA and Automation QA engineers across 10 global product teams. The position drives consistent quality practices, modernization of QA capabilities, AI-enabled testing, and a culture of efficiency and innovation. This leader plays a critical role in driving business growth, competitive advantage, and customer retention by ensuring reliable, scalable, and high-performing product experiences. The Senior Director will also prepare and deliver executive-level quality reports, insights, and recommendations to C-level stakeholders.

Security Clearance Requirement: Candidates must hold a valid and active security clearance appropriate to the requirements of the role.

WHAT YOU'LL DO

Quality Strategy, Governance & Innovation

Develop and maintain a unified quality strategy aligned with organizational and product goals.
Define QA standards, processes, tools, and governance mechanisms across all product lines.
Lead quality improvement initiatives, audits, and transformation programs.
Drive the adoption of AI/ML-based quality, testing, and risk assessment tools.
Champion a culture of innovation, experimentation, and continuous improvement.
Define, track, and report key quality metrics including defect rates, release stability, automation effectiveness, and customer-reported issues.
Prepare clear, concise executive-level reports and dashboards for C-level leadership.

Global QA Leadership & Team Development

Provide dotted-line leadership to ~150 QA/AQA professionals across 10 distributed product teams.
Mentor QA managers, leads, and senior engineers, fostering talent development and capability growth.
Build and maintain a competency framework emphasizing automation (UI, backend, e2e), quality engineering, AI literacy, and modern testing disciplines.
Promote collaboration, consistency, and best-practice adoption across globally distributed teams.
Instill an efficiency-first mindset and passion for quality, innovation, and customer value.

Quality Engineering, Automation & AI Enablement

Oversee functional, regression, integration, performance, security, and automated testing practices.
Advance automation strategies and frameworks to support CI/CD pipelines and modern engineering delivery models.
Support risk-based test planning and strategic testing for complex, multi-product environments.
Lead integration of AI-assisted testing, generative AI tools, intelligent automation, and predictive quality insights.
Introduce tools and technologies that improve test effectiveness, coverage, and speed.
Ensure continuous learning and adaptation to emerging QA technologies, tools, and industry trends.

Release Quality, Delivery Readiness & Risk Management

Ensure alignment on release criteria, quality gates, and readiness standards across product teams.
Partner with Engineering and Product to improve release stability, predictability, and performance.
Oversee defect detection mechanisms and provide visibility into quality risks throughout the SDLC.
Participate in critical release reviews, escalations, and post-release evaluations.
Utilize AI tools and analytics to enhance release risk assessment and decision-making.
Ensure timely communication of risks, priorities, and release readiness to senior leadership.

Cross-Functional Collaboration & Customer Impact

Work with Product Management to ensure requirements are testable and quality expectations are defined.
Collaborate with Customer Support and Customer Success to resolve customer-found issues efficiently and sustainably.
Partner with Sales, Pre-Sales, and Services teams during escalations or customer-critical engagements.
Communicate quality risks, priorities, and metrics to stakeholders and executive leadership.
Identify cross-functional opportunities for automation, AI-enabled improvements, and operational efficiency.
Strengthen customer retention and competitive positioning through improved product quality and reliability.

WHO WE’RE LOOKING FOR

Required:

Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
10+ years of QA, Quality Engineering, or Software Testing experience.
7+ years in QA leadership roles with responsibility across multiple products and global teams.
Experience with automation frameworks, CI/CD pipelines, and modern SDLC practices.
Proven ability to lead in a matrixed/dotted-line environment.
Demonstrated experience with AI-assisted testing or ML-driven quality tools.
Strong communication and collaboration skills across technical and business functions.
Passion for quality, innovation, efficiency, and continuous improvement.
Experience preparing and presenting reports and insights to C-level executives.

Preferred:

Experience in SaaS, cloud platforms, or enterprise software.
Knowledge of generative AI, predictive analytics, or intelligent automation technologies.
Experience in large-scale QA modernization and organizational change initiatives.

*Please submit your resume and application in English

Security Clearance Requirement: Candidates must hold a valid and active security clearance appropriate to the requirements of the role.

WHO WE ARE

OUR INTERVIEW PRACTICES

The US pay range for this position is $233,000–$300,000. This range reflects the minimum and maximum total target annual compensation for this role across all U.S. locations. The actual compensation offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, and geographic location.

ba:T1ef6,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we've built the industry's only all-in-one solution.

We are looking for a Senior Backend Developer who will be responsible for the design and development of the management backend of our hyperconverged infrastructure and IaaS platform — the services and APIs behind the admin and self-service panels that let service providers and their customers run compute, storage and networking as a service — with a focus on multitenancy, cluster lifecycle automation, and reliability under production load.

WHAT YOU'LL DO

Design, develop and maintain backend services and public APIs (Python and Go) for new and existing features of the platform's management layer, translating software requirements into stable, high-quality, high-performance code.
Build the services that orchestrate the platform itself: cluster and node lifecycle (deployment, adding and releasing nodes, maintenance mode, high availability), rolling updates of the whole stack, configuration management, and recovery from partial failures.
Develop the multi-tenant and multi-tier model behind the product: projects and tenants, quotas and limits, role-based access control, authentication and authorization, audit, and the self-service surface exposed to a service provider's own customers.
Develop monitoring, alerting, metrics and reporting pipelines, and the telemetry the platform and our support teams rely on to see what a cluster is doing.
Design data models and work with the databases and message queues behind the services, keeping schema and API changes backward compatible across supported upgrade paths.
Investigate and resolve complex issues in development and production clusters — API and service failures, concurrency and race conditions, stuck orchestration tasks, performance and scalability bottlenecks — and drive them from root-cause analysis through implementation, validation and production.
Contribute to the architecture and interface design of management components and their integration with higher-level Acronis products and partner-facing APIs.
Own the quality of what you build: unit, functional and integration tests, API contract tests, fault-injection and scale testing, code reviews, and CI coverage for your services.
Leverage AI-assisted engineering tools for development, code analysis, debugging, root-cause investigation, trace/log analysis and technical research.
Write software and operational documentation, and work closely with QA, support and the product team to deliver high-quality software to service providers and their customers.
Share expertise in backend and distributed systems design through technical discussions, design and code reviews, and documentation, and mentor engineers joining the team.
Maintain clear communication with the Management Backend Team lead on progress, technical challenges, risks, dependencies and critical issues.

WHO WE'RE LOOKING FOR

5+ years of relevant backend software development experience, with a track record of shipping and supporting production services.
Strong Python; solid Go, or the ability and willingness to work across both languages day to day.
Proven experience designing and building microservices and REST APIs that run under high load, including their versioning, compatibility and documentation.
Solid understanding of distributed systems: asynchronous task processing and orchestration, idempotency and retries, consistency and failure handling, and how a service behaves when its dependencies are slow or gone.
Hands-on experience with relational databases (schema design, migrations, query performance) and with message queues or brokers; experience with key-value or distributed configuration stores is a plus.
Good working knowledge of Linux, containers, and the deployment and packaging of services (systemd, RPM packaging, Docker or comparable), plus solid command-line and scripting skills.
Practical experience with authentication, authorization and multi-tenant access control models.
Experience with cloud infrastructure or virtualization platforms — OpenStack, Kubernetes, software-defined storage or networking — is a strong advantage.
Experience with monitoring and observability stacks (Prometheus, Grafana, ELK or comparable) is an advantage.
Strong analytical and troubleshooting skills, with the ability to debug problems that span services, databases, the operating system and the infrastructure layers underneath.
AI-assisted engineering experience is mandatory, including practical use of AI for development, debugging, code analysis, investigation and technical research.
Demonstrated ability to take technical ownership of a service, work with a large inherited codebase, and share technical expertise across teams.
Excellent English communication and cross-functional collaboration skills.

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

bb:T2c26,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

In the role of Analyst Relations Manager you will help strengthen our position with the industry analysts and research firms shaping the cybersecurity, data protection and managed service provider markets.

This is a strategic, highly visible role at the intersection of Product Marketing, Product Management, Communications and executive leadership. You will build trusted relationships with influential analysts, translate Acronis' product and business strategy into compelling market narratives, and ensure analyst insights inform how we position our technology, products and market opportunities.

You will own analyst engagement across key areas of Acronis' business, including cybersecurity, endpoint protection, backup and disaster recovery, cyber resilience, MSP platforms, and emerging areas such as AI and OT/industrial cyber resilience.

The successful candidate combines strong technology and market understanding with excellent relationship management, communication, project management and execution skills. You may already be an Analyst Relations professional, or you may come from Product Marketing or a related strategic marketing discipline with significant experience working with analysts and managing complex cross-functional projects.

WHAT YOU'LL DO

Own Analyst Relationships and Engagement

Build and maintain strong, trusted relationships with key industry analysts and research firms across Acronis’ priority coverage areas, in close partnership with the global AR lead.
Coordinate and participate in regular analyst briefings, inquiries, strategic discussions, executive meetings and events, ensuring consistent and high-quality engagement throughout the year.
Support the development and execution of engagement plans for priority analysts and firms based on their influence, research agendas and relevance to Acronis’ strategic priorities.
Identify and facilitate opportunities to connect analysts with Acronis executives, product leaders, cybersecurity researchers and subject-matter experts.
Support and coordinate analyst engagement around major product launches, corporate announcements, Acronis events and strategic initiatives.

Strengthen Acronis' Market Position

Support the execution of analyst relations programs that increase recognition of Acronis as a leading cyber protection, cybersecurity, data protection and MSP platform provider, in alignment with the global AR strategy.
Help build and reinforce analyst understanding of Acronis' differentiated approach: a natively integrated platform that enables service providers and IT teams to protect, manage and automate their environments.
Partner closely with Product Marketing and Product Management to translate complex product capabilities, technology developments and roadmap priorities into clear and consistent analyst narratives.
Capture and share analyst feedback to help inform and strengthen Acronis' messaging, positioning and go-to-market strategy, working through the global AR function and cross-functional stakeholders.
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Lead Strategic Analyst Evaluations

Manage Acronis' participation in relevant analyst evaluations, rankings and market research, including Magic Quadrants, MarketScapes, Matrices, Radars, Market Guides and other major industry assessments.Work cross-functionally to understand evaluation criteria, identify gaps and build action plans to improve Acronis' eligibility and competitive positioning.Coordinate submissions, evidence gathering, product demonstrations, customer references, executive participation and analyst follow-up.Track upcoming research and evaluation calendars and identify new opportunities where Acronis should seek inclusion or stronger recognition.Partner with Marketing and Communications teams to maximize the value of positive analyst recognition through campaigns, content, sales enablement and external communications.

Turn Analyst Intelligence into Business Insight

Gather and synthesize analyst perspectives on market trends, competitors, technology developments, customer requirements and emerging opportunities.Provide actionable intelligence to Product, Product Marketing, Sales, Communications and senior leadership.Track how analysts perceive Acronis and its competitors and identify changes in market definitions, evaluation criteria and buying priorities that could affect Acronis.Bring relevant analyst insights back into product strategy, messaging, competitive positioning and go-to-market planning.Maintain clear visibility into analyst coverage, interactions, upcoming research and Acronis' progress against AR priorities.

Prepare and Advise Senior Leaders

Work closely with product marketing, product management and communications team to prepare executives and subject-matter experts for high-value analyst interactions.Develop briefing documents, presentations, narratives, key messages, competitive context and anticipated Q&A.Brief spokespeople on analyst expectations and ensure discussions support both the immediate engagement and Acronis' longer-term positioning objectives.

Measure and Improve the AR Program

Together with AR Lead, establish clear objectives and KPIs for analyst engagement and report regularly on progress and outcomes.Track the quality and frequency of analyst interactions, research inclusion, evaluation performance, analyst sentiment and improvements in Acronis' market positioning.Evaluate analyst firm relationships and subscriptions based on their strategic value to Acronis.Continuously identify opportunities to improve the effectiveness and business impact of the analyst relations program.

WHO WE'RE LOOKING FOR

5+ years of relevant experience in Analyst Relations, Product Marketing, Product Communications, Competitive Intelligence or another strategic technology marketing function.

Demonstrated experience working directly with technology industry analysts and research firms. Direct relationships with analysts covering cybersecurity, infrastructure, data protection, MSPs or enterprise technology are a strong advantage.

Strong understanding of B2B technology markets, including how analyst research, market evaluations and vendor positioning influence customers, partners and technology markets.

Experience with analyst evaluations such as Gartner Magic Quadrants, IDC MarketScapes, Forrester Waves, Canalys Matrices or comparable research is highly desirable.

Strong Product Marketing capabilities, including positioning, messaging, competitive analysis, market segmentation and go-to-market strategy.

Ability to quickly understand complex technology and translate technical capabilities into clear, credible and differentiated business narratives.

Strong analytical skills and the ability to turn analyst feedback, competitive intelligence and market research into actionable recommendations.

Excellent written, verbal and presentation skills in English.

Confidence working directly with senior executives and the ability to prepare and advise leaders for high-stakes external conversations.

Strong relationship-building and influencing skills, including the ability to align stakeholders across Product, Marketing, Sales, Communications and Leadership.

Excellent project management skills and the ability to manage multiple analyst relationships, evaluations and internal workstreams simultaneously.

A proactive, self-directed working style with strong attention to detail and accountability for results.

Experience in cybersecurity, endpoint security, data protection, backup and disaster recovery, SaaS, managed services/MSPs or enterprise software is strongly preferred.

WHO WE ARE

OUR INTERVIEW PRACTICES

bc:T1a4b,Acronis is a world leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on. Driven by our passion to protect every workload, we have built the industry’s only all-in-one cyber protection platform. We are looking for a Senior Growth Partner Manager to join our mission of protecting the digital world.

As a Senior Growth Partner Manager, you will bring account management experience and a passion for data protection and cybersecurity. You will work as part of the Sales Channel Management organization and be aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals will be to drive annual recurring revenue growth through account planning with dedicated partners, increase adoption of new services, retain partners, and create a best-in-class partner experience.

What You'll Do

Conduct territory analysis and planning for dedicated geographies to identify high-potential partners, build relationships with key partner decisionmakers, and maintain an appropriate contact cadence based on partner priority.
Align with Acronis Cloud Distributors on joint channel enablement activities and drive quarter-over-quarter cloud revenue growth through assigned partners.
Train new and existing partners on current and new products, provide day-to-day business and technology support, and guide partners through onboarding and enablement by equipping them with the required knowledge, resources, and tools.
Perform account planning for all managed partners, tailoring the level of detail based on each partner’s engagement, loyalty, and responsiveness.
Motivate and enable partners to sell Acronis services to their existing customer base, attract new customers, and retain existing customers.
Drive partner satisfaction and act as a trusted advisor and single point of contact throughout the entire partner lifecycle.
Drive successful upsell and cross-sell initiatives with each partner to increase the new services attach rate.
Engage and orchestrate the internal resources needed to support dedicated partner growth, including Presales and Technical Support teams.
Profile every managed partner, including the vendors and tools they sell or use, and maintain this information in Partner Passport.
Own partner lifecycle management and maintain a regular set of activities focused on education, evangelization, and partner commitments.
Conduct recurring business reviews and account planning discussions.
Drive adoption and utilization of Acronis products, services, and partner programs.
Visit and meet partners at least once a quarter; ensure all partners are touched at least once a month through a proactive engagement
Support onboarding, enablement, certification, and training initiatives.
Promote partner participation in marketing campaigns, webinars, customer events, and lead generation activities.
Identify opportunities to expand usage, increase customer penetration, and improve partner performance.
Provide guidance on sales motions, service packaging, and customer acquisition best practices.
Monitor partner performance and proactively address risks impacting growth or engagement.
Maintain account plans, activity tracking, pipeline visibility, and forecast updates.
Collaborate with internal teams to support partner success and issue resolution.

What You Bring

5+ years of sales and marketing experience in the software industry, preferably in channel sales, partner account management, or channel development within a software vendor.
Proven experience in a cybersecurity company, demonstrating a strong understanding of industry practices and protocols.
In-depth channel and field sales experience with an understanding of the cloud market business model
Strong presentation, communication, and planning skills
Strong internal customer focus with desire to learn all aspects of the business
High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while maintaining a high level of accuracy.
Strong written and verbal communication and interpersonal skills
Outstanding organizational, problem-solving, and multitasking skills.
Collaborative team player with a strong commitment to success and a “never give up” attitude.
Self-motivated, proactive, and able to work with minimal supervision

Who We Are

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium-sized businesses (SMBs), enterprise IT departments, and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyber threats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs, with a unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis has over twenty years of innovation, with 15 offices worldwide and more than 1,800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages across 150 countries and is used by over 20,000 service providers to protect more than 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect, and the belief that we can contribute to the world every day are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and demonstrate a “never give up” attitude, contributing to our collective growth and impact.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

bd:T1a38,Acronis is a world leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on. Driven by our passion to protect every workload, we have built the industry’s only all-in-one cyber protection platform. We are looking for a Senior Growth Partner Manager to join our mission of protecting the digital world.
As a Senior Growth Partner Manager you will bring account management experience and a passion for data protection and cybersecurity. You will work as part of the Sales Channel Management organization and be aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals will be to drive annual recurring revenue growth through account planning with dedicated partners, increase adoption of new services, retain partners, and create a best-in-class partner experience.

What You'll Do

Conduct territory analysis and planning for dedicated geographies to identify high-potential partners, build relationships with key partner decisionmakers, and maintain an appropriate contact cadence based on partner priority.
Align with Acronis Cloud Distributors on joint channel enablement activities and drive quarter-over-quarter cloud revenue growth through assigned partners.
Train new and existing partners on current and new products, provide day-to-day business and technology support, and guide partners through onboarding and enablement by equipping them with the required knowledge, resources, and tools.
Perform account planning for all managed partners, tailoring the level of detail based on each partner’s engagement, loyalty, and responsiveness.
Motivate and enable partners to sell Acronis services to their existing customer base, attract new customers, and retain existing customers.
Drive partner satisfaction and act as a trusted advisor and single point of contact throughout the entire partner lifecycle.
Drive successful upsell and cross-sell initiatives with each partner to increase the new services attach rate.
Engage and orchestrate the internal resources needed to support dedicated partner growth, including Presales and Technical Support teams.
Profile every managed partner, including the vendors and tools they sell or use, and maintain this information in Partner Passport.
Own partner lifecycle management and maintain a regular set of activities focused on education, evangelization, and partner commitments.
Conduct recurring business reviews and account planning discussions.
Drive adoption and utilization of Acronis products, services, and partner programs.
Visit and meet partners at least once a quarter; ensure all partners are touched at least once a month through a proactive engagement
Support onboarding, enablement, certification, and training initiatives.
Promote partner participation in marketing campaigns, webinars, customer events, and lead generation activities.
Identify opportunities to expand usage, increase customer penetration, and improve partner performance.
Provide guidance on sales motions, service packaging, and customer acquisition best practices.
Monitor partner performance and proactively address risks impacting growth or engagement.
Maintain account plans, activity tracking, pipeline visibility, and forecast updates.
Collaborate with internal teams to support partner success and issue resolution.

What You Bring

5+ years of sales and marketing experience in the software industry, preferably in channel sales, partner account management, or channel development within a software vendor.
Proven experience in a cybersecurity company, demonstrating a strong understanding of industry practices and protocols.
In-depth channel and field sales experience with an understanding of the cloud market business model
Strong presentation, communication, and planning skills
Strong internal customer focus with desire to learn all aspects of the business
High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while maintaining a high level of accuracy.
Strong written and verbal communication and interpersonal skills
Outstanding organizational, problem-solving, and multitasking skills.
Collaborative team player with a strong commitment to success and a “never give up” attitude.
Self-motivated, proactive, and able to work with minimal supervision

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

be:T18ce,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload, we’ve built the industry’s only all-in-one solution.

The Cloud Sales Advisor, reporting to the regional Cloud Sales Manager, will drive revenue growth by identifying, qualifying, and closing new service provider partnerships in North America. You will manage the entire sales cycle, from prospecting and lead generation to negotiation and contract closure, while collaborating closely with internal teams and distribution partners. This role requires a hunter mentality, strong communication skills, and a deep understanding of the cloud computing landscape.

WHAT YOU'LL DO

Attract new Service Providers to Acronis by reaching out to prospects that have already engaged with Acronis through offline/online events, registered for trial, opened Acronis emails, etc.
Source new Service Providers prospects via LinkedIn, Salesforce database, connections.
Connect with Acronis potential Service Providers using the approved tools, including but not limited to Avaya, Zoom, Outlook, etc. to verify the interest level based on certain criteria and BANT qualification, such as: the environment, need, budget, pain points, competitors, decision makers, number of workloads they want to protect.
All activities must be documented in Salesforce, demo sessions via Zoom should be done with camera on.
Do the research before reaching out to a prospect and prepare questions based on it, using company’s web site, LinkedIn profile, any other public information about the company or contact
Manage the whole sales cycle: qualification, negotiation, demo sessions with the involvement of the Solution Engineers if needed, negotiating, closing the deal by signing a contract offline or online
Make sure to sign a contract with quality Service Providers, who are ready to invest into the business with Acronis and plan to stay for a long time
Manage the pipeline: maintain Service Level to follow-up prospects, provide timely forecast to direct Manager or regional General Manager
Align and sync with Distributors in the assigned region, including bi-weekly calls, joint marketing activities and events
Co-operate with all related departments at Acronis to close the deal successfully: Solution Engineers, Support, Sales Enablement, Product Management, etc.
Understand Acronis brand messages and communicate them effectively to prospects; respect and support sales' role in promoting a positive brand image
Understand Acronis key competitors and effectively communicate differentiators ("kill points") of our products/solutions
Receive coaching feedback and participate in individual coaching sessions
Pass obligatory quarterly upskill training sessions

WHO WE'RE LOOKING FOR

3+ years sales experience as Inside Sales Representative or Lead Development Representative
Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols is required
Ability to articulate product’s different features, and answers any questions customers might have
Have strong closing sales skills
Experience with cold calling is preferred with a never give up attitude

WHO WE ARE

OUR INTERVIEW PRACTICES

The US pay range for this position is $89,000–$120,000. This range reflects the minimum and maximum total target annual compensation for this role across all U.S. locations. The actual compensation offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, and geographic location.

#LI-CJL1

bf:T1ea0,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution. We are looking for a Senior Professional Services Specialist to join our mission of protecting the digital world.

Acronis offers Professional Services to our Service Providers and corporate users to assist in the design, integration, implementation, and ongoing operation of Acronis’ cybersecurity, RMM, backup, disaster recovery, storage, monitoring, and other data protection solutions. We take pride in delivering high-quality services and deliverables, and we believe that our partners success invariably depends on our ability to provide reliable and complete cyber protection and fast recovery services for virtual, physical, mobile and cloud environments.

The Senior Professional Services Specialists acts as the primary technical contact for customers and partners, leading initiatives that improve solution stability, customer satisfaction, and long-term business success. The ideal candidate has strong infrastructure experience, enjoys working directly with customers, and thrives in a fast-paced technical environment.

WHAT YOU'LL DO

Serve as the primary technical point of contact for customers, providing ongoing guidance, monitoring solution health, and coordinating issue resolution with internal teams.
Deliver Technical Account Management and Professional Services engagements, including support for pre-sales activities.
Build and maintain strong relationships with customer IT, Operations, and Support teams across all levels.
Analyze customer environments and recommend backup, disaster recovery, and business continuity strategies using Acronis solutions.
Advise customers on product capabilities, roadmap updates, planned maintenance activities, and new product releases.
Coordinate and drive resolution of complex technical issues with Support, R&D, and Data Center Operations teams.
Produce executive summaries, customer reports, and Root Cause Analysis (RCA) documentation.
Gather customer requirements and recommend solutions, product enhancements, configurations, and process improvements.
Provide regular updates on support tickets, incidents, escalations, and feature requests.
Participate in webinars, customer events, industry conferences, and internal Professional Services initiatives.
Assess customer environments and size infrastructure requirements appropriately.
Create detailed implementation and deployment plans.
Lead or support the deployment, configuration, and optimization of Acronis solutions in MSP and enterprise environments.
Deliver technical training sessions and provide tailored technical documentation and user guides.
Conduct technical audits to ensure solution performance, security, and operational effectiveness.
Identify optimization opportunities to maximize customer value and ROI.
Maintain accurate deployment documentation and records of customer interactions.
Collect post-deployment feedback and contribute to continuous product and service improvements.

.WHAT YOU BRING

5+ years of hands-on experience supporting, administering, or configuring complex enterprise systems such as virtualized infrastructure, ERP platforms, inventory systems, BSS/OSS, or similar environments.
Strong written and verbal English communication skills (upper-intermediate level or higher).
Experience using AI productivity tools such as Copilot, Windsurf, or similar solutions.
Hands-on experience administering and troubleshooting: VMware ESX or Microsoft Hyper-V Windows Server environments Linux systems Networking, firewalls, log analysis, and Bash scripting
Basic experience with endpoint security and EDR solutions, including monitoring, investigation, and response to security events.
Basic knowledge of: PostgreSQL Oracle SQL Microsoft SQL Server Active Directory Exchange Microsoft 365 / Office 365
Solid understanding of ITIL principles; ITIL certification is an advantage.
Strong customer-facing communication, presentation, and relationship-building skills.
Availability for up to 30% international travel.

Nice to Have

Fluency in French, Spanish or Portuguese.
Experience designing or administering: Microsoft Hosted Exchange Microsoft SQL Virtuozzo Citrix Oracle virtualized environments
Experience with cybersecurity, RMM, backup, disaster recovery, and business continuity solutions.
Hands-on experience with Acronis Cyber Protect is a strong advantage.

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

The US pay range for this position is $95,000–$137,000. This range reflects the minimum and maximum total target annual compensation for this role across all U.S. locations. The actual compensation offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, and geographic location.

c0:T10e4,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

Join the Acronis Cyber Protect team and contribute to building applications that simplify and automate remote administration, ensure robust protection, and monitor the health of computer systems and devices for businesses of all sizes.

WHAT YOU'LL DO

Participate in the design and development of software using C/C++ or Golang.
Implement functional and unit tests for your solutions.
Write software and operational documentation.
Conduct code reviews and ensure code quality standards are met.
Collaborate closely with the product team and QA to deliver high-quality software to end users.

WHAT YOU BRING

5+ years of relevant software development experience.
Strong knowledge of C++14 or higher.
Proficiency in developing multi-threaded network applications.
Experience with the Boost framework.
Familiarity with Git and CMake.
Ability to write cross-platform code for Windows and Unix systems.
Basic knowledge of SQL and experience with SQLite.
Experience with command-line scripting languages (e.g., bat, sh).
Strong team collaboration skills and ability to communicate across teams.
Proficiency in reading and understanding technical documentation in English.

PREFERRED

Experience with Docker.
Familiarity with creating RESTful applications and designing with RAML.
Knowledge of WinAPI and COM technologies.
Basic experience with Golang or Python.
Advanced understanding of Unix-like systems.
Familiarity with Jira/Confluence for project tracking and collaboration.

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

c1:T182c,Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution.

The Senior Customer Success Manager role combining new customer acquisition, account expansion, and renewals. We are looking for someone who will actively contribute to growing Acronis' business in the region by developing new opportunities, converting leads, expanding existing accounts, and building a strong and predictable sales pipeline.

The candidate must be able to speak German fluently.

WHAT YOU'LL DO

Responsible for renewing existing license contracts (50%) and up- and cross-selling existing customers (50%)
Responsible for the renewal of customer maintenance contracts in DACH region; this includes providing quotes directly to customers and/or their assigned channel partners
Responsible for upselling customers and identifying opportunities for add-on sales of other Acronis products
Develops sales opportunities by researching and identifying potentials; building rapport, providing technical information and explanations; preparing quotations
Handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
Positively interacts and collaborates with Customers and Acronis partners
Assists in negotiation of maintenance agreements and upsell deals
Work closely with distributor, Acronis Sales manager and Sales Engineers to ensure sales closure

WHAT YOU BRING

Strong closing sales skills ( 3+ years sales experience)
Fluent English and German (business negotiations level needed in German)
Experience in a cyber security/ software company demonstrating a strong understanding of industry practices
Strong time management skills are required
Ability to articulate product’s different features, and to answer any questions customers might have
Punctual, Teamplayer, reliable, and strong attention to detail
Self-motivated, upbeat, organized and highly persistent in follow-ups
Flexible, open to changes in responsibilities and strategies
Strong communication and interpersonal skills
Knowledge on Salesforce is preferred

*Please submit your resume and application in English

WHO WE ARE

OUR INTERVIEW PRACTICES

#LI-CL1

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